System Hold (Keysets Only); Consultation Hold; Hold Recall - Inter-Tel AXXESS Administrator's Manual

SYSTEM HOLD (KEYSETS ONLY)

NOTE
so, the call or conference will actually be placed on individual hold.
T
O PLACE AN OUTSIDE CALL ON SYSTEM HOLD
(1)
(2)
T
O RETURN TO A CALL ON SYSTEM HOLD

CONSULTATION HOLD

T
O USE CONSULTATION HOLD
(1)
(2)
(3)

HOLD RECALL

T
O ANSWER A HOLD RECALL
System Hold (Keysets Only)
INTER-TEL AXXESS ADMINISTRATOR'S GUIDE – Issue 5.1, March 2000
Intercom calls and conferences cannot be placed on system hold. If you attempt to do
While on a call, press the Special key
(335). You hear intercom dial tone and the associated Call key or individual trunk key
flutters.
Hang up or place another call.
At any keyset that shows a fluttering individual trunk key for the call and has allowed-
answer and/or outgoing access for that trunk, lift the handset and/or press the flutter-
ing key.
At the keyset that placed the call on hold, press the fluttering individual trunk or Call
key
(
SINGLE
While on a call, hookflash to place the call on consultation hold. You hear three short
tones followed by dial tone.
You can place a call or enter a feature code.
NOTE
If you hang up while the call is on consultation hold, the call will immediately
recall your station. If you hang up after dialing an extension number, the call will
transfer to that station.
Return to the caller on hold by hookflashing.
:
When the recall rings at your station (display shows [station or trunk] RECALLING),
lift the handset or press the ANSWER key. (Executive Digital Keyset users can press
the ANSWER menu key.) Single-line sets are automatically connected; keyset users
may need to press the flashing Call or individual trunk key.
( ):
KEYSETS ONLY
∞
and enter the System Hold feature code
( ):
KEYSETS ONLY
- ):
LINE SETS ONLY
AXXESS System Features
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