Outbound Fax; Axxessory Talk Central E-Mail Message Format - Inter-Tel AXXESS Administrator's Manual

AXXESSORY Talk Features
INTER-TEL AXXESS ADMINISTRATOR'S GUIDE – Issue 5.1, March 2000
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Level 1 AXXESSORY Talk Central is a "one-way" feature. That is, the user cannot reply to
the sender of a voice mail message using e-mail. If a user attempts to reply, the message will
be sent to the Administrator's E-Mail Address instead of to the sender of the voice mail mes-
sage. The user should forward the message or send a new message instead of replying. In Lev-
els 2 and 3, the user can reply to any message from another mailbox, using the Outlook/
Exchange "Reply" or "Reply to All" options.
E-mail messages containing WAV files can be forwarded to other e-mail addresses or stored on
the computer's local drive, just like any other e-mail message. Or, the WAV file can be
detached from the message and stored on the computer.
For complete instructions on using AXXESSORY Talk Central, refer to the AXXESSORY Talk
Central User Guide (part number 550.8111).

OUTBOUND FAX

If Outbound Fax is enabled, you can send faxes via Microsoft Outlook/Exchange or other pro-
grams, such as Excel or Word by printing a document using the Fax Driver instead of a printer.
Each user can have a custom cover page and can have a personal fax library. Users can merge
several documents can be merged from their library or from the Fax-On-Demand library when
sending faxes. Microsoft Outlook/Exchange allows the user to check the status of the fax job
and keep and address book of fax telephone numbers.

AXXESSORY TALK CENTRAL E-MAIL MESSAGE FORMAT

Level 1 (VisualMail)
The e-mail message sent by the voice mail will have the following components:
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If the field is programmed for Unified Messaging, Level 2 or 3 AXXESSORY Talk
Central can be used.
NOTE Due to the nature of network connections, the AXXESSORY Talk software is
designed to handle a network failure gracefully. If the network link from the AXXES-
SORY Talk to the e-mail server is down, AXXESSORY Talk will store the messages
in a queue. If the network does not come back up in 15 minutes, the AXXESSORY
Talk will deliver all pending messages in the queue back to the voice mailboxes and
temporarily disable the e-mail queue until the network is available. This means that
new messages will remain in the mailboxes and will not be converted to e-mail mes-
sages until the network link is restored.
To: The TO line will contain the recipient's e-mail address.
From: The FROM line will contain the e-mail address of the AXXESSORY Talk. If an
E-Mail Real Name has been programmed for the AXXESSORY Talk, it will also be
shown on this line.
Subject: The SUBJECT line will contain the line "<length of message> Message for
MB <number> from <source>." If the message is marked priority, the subject line will
be preceded by the word "PRIORITY." The source of the voice mail message will
appear as one of the following:
— MB <number>
— x <extension number>
— the voice mail system
— an unknown caller
— an outside caller at <phone number>
If the message is from an extension ID or a mailbox, the programmed username will be
shown inside parentheses after the number. For example: mailbox 1000 (ADMIN).
AXXESSORY Talk Central Unified Messaging