Thermo Scientific VF-F20-A Operating Manual page 207

Message and Code
Code 9007. Needle vertical drive
homing time out
Code 9008. Carousel blocked. Check for
obstructions with racks or well plates.
Code 9009. Vertical needle drive
blocked.
Code 9010. Vial not found. Check for
correct vial position in the rack and
sample sequence.
Code 9011. Carousel hit an unexpected
object.
Integral Fraction Collector FT (VF-F20-A) Operating Manual
Description and Remedial Action
Needle drive can't return home position.
Check if the needle drive is physically blocked.
After resolving physical blockage, then perform Self Test to recover the
issue.
If the issue persists, contact Technical Support.
Rotate the carousel and check if it can be moved easily. If obstacles are
present in the way of carousel, remove the obstacles.
After resolving physical blockage, then run Self Test to recover the
issue.
If the issue persists, contact Technical Support. Check if the carousel is
physically blocked. After resolving physical blockage, then run self-test
to recover the issue.
If error persists, contact Thermo Fisher Technical Support for
assistance.
Check if the needle drive vertical needle drive is physically blocked in
vertical direction.
After resolving physical blockage, then run self-test to recover the
issue.
If the issue persists, contact Technical Support.
Vial not found with InVial collection mode.
Check if vials or well plate are present at the specified positions.
Check the Frac Start position (start collection position) in FC ePanel tab,
and then check the settings in the sequence view where individual
collection position is specified.
Specify a different tube position, or place vials to specified positions as
the setting in the ePanel FC tab or sequence view, if necessary.
Check if a sample rack or well plate is present at the specified position.
Place a sample container at the specified position. After resolving
physical blockage, then run self-test to recover the issue.
If the issue persists, contact Technical Support.
Carousel hit an expected object due to improper needle height setting
or improper well plate height, or other physical blockage in the way of
carousel. Carousel stepper motor step loss detected. Check any
unexpected object.
Check if the correct sample rack or well plate is configured and check if
needle height or well plate height is properly set manually. Then run
self-test to recover the issue. Check if the correct sample rack or well
plate is configured
After resolving physical blockage, then run self-test to recover the
issue.
If the issue persists, contact Technical Support.
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8 Troubleshooting
Page 207