Thermo Scientific VF-F20-A Operating Manual page 206

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8 Troubleshooting
Message and Code
Code 89. Leak sensor missing or
defective.
Here it means the front leak sensor.
Code 9000. Firmware upgrading failed.
Code 9001. Command rejected -
module is in error state.
Code 9002. Rear leak sensor not
recognized or defective.
Code 9004. Liquid detected inside the
fraction collector compartment.
Code 9005. Carousel homing time out
Code 9006. Needle horizon drive
homing time out
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Description and Remedial Action
Contact Technical Support for assistance.
To operate the device nevertheless, you can disable the leak sensor
functionality in the Chromeleon software by setting Leak Sensor Mode
to Disabled.
Power cycle the device and retry.
If the issue persists, contact Technical Support.
The module cannot execute a command because it is in error state.
An internal error has occurred. Perform Self Test via FC ePanel: ePanel
FC tab → More Options → Service → SelfTest button.
If the issue persists, contact Technical Support.
No rear liquid leak sensor is found or sensor malfunction.
Power cycle the device and retry.
If the error persists, contact Technical Support.
If liquid is detected inside the fraction collector compartment, the
warning message will be shown in the user-level audit trail, and drain
pump is triggered to drain out liquid to waste drain port. The device
keeps monitoring the status of the rear leak sensor and if the sensor
gets dry, the drain pump will stop working immediately.
Possible causes triggering the warning as follows:
•
1) Accumulated condensation if the device remains running at
cooling mode for a long time under a tough environment (e.g.
35°C with 80% RH).
•
2) Drain pump and its pump tubing broken, thereby failing to
drain out liquid inside the compartment.
•
2) Needle capillary broken.
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3) Needle damaged or deformed.
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4) Vial not present or vial broken.
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5) Liquid spray out of needle wash port.
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If the warning persists with drain pump working continuously,
contact Technical Support.
Carousel can't return to home position.
Check if the carousel is blocked by obstacles.
After resolving physical blockage, then perform self-test to recover the
issue.
If the issue persists, contact Thermo Fisher Scientific Technical Support
for assistance.
Needle drive can't return to home position.
Check if the needle drive is physically blocked.
After resolving physical blockage, then perform Self Test to recover the
issue.
If the issue persists, contact Technical Support.
Integral Fraction Collector FT (VF-F20-A) Operating Manual