Download Logs - Codec Tieline ViA User Manual

384 ViA User Manual v3
· http://<YOUR_CODEC_ADDRESS>/mibs/tieline-mibs.zip
Save the .zip file to your PC and import the contents into the MIB browser you use to manage
SNMP-enabled network devices.
Important Note: The codec supports the attributes specified in the MIB-II standard.
Please verify that your SNMP software contains the required files as specified in
1213. An example of a free MIB browser is available at http://www.ireasoning.com/.

33.31 Download Logs

The codec is capable of providing diagnostic information via user logs, which can either be sent to
Tieline support, or downloaded for user diagnostics.
Procedure for Sending Logs to Tieline
1. Open the HTML5 Toolbox Web-GUI and click Help in the Menu Bar, then click Support.
2. Click Download System Logs.
3. Save the file to your computer and then send it as a .zip file to Tieline support at
support@tieline.com
Download Event Logs
Event logs can be downloaded from the codec and viewed in your browser.
1. Open the HTML5 Toolbox Web-GUI and click Help in the Menu Bar, then click Support.
2. Click Event History to view the event log in a new web-browser window.
Clearing Logs
This option should only be used if instructed to by Tieline support staff. To clear all event and other
logs in the codec via the front panel, see the
this manual, or see Reset Factory Default Settings
Reset and Restore Factory Default Settings
to clear recent log history using the Web-GUI.
RFC
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© Tieline Research Pty. Ltd. 2020