Codec Tieline ViA User Manual

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Codec User Manual

Software Version: 2.20.xx

Manual Version: 3.0

March, 2020

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Summary of Contents for Codec Tieline ViA

Page 1 Codec User Manual Software Version: 2.20.xx Manual Version: 3.0 March, 2020...
Page 2: Table Of Contents
Part 6 Battery Use and Power Management Part 7 Inserting and Removing Modules Part 8 External Connections Part 9 Codec Controls Part 10 Menu Navigation Part 11 Codec Menus Part 12 Wireless IP Connection Options 1 Cellular Activation in the USA ...........................
Page 3 ViA User Manual v3 Part 18 Input Levels and Input Settings Part 19 PPM Meters and Analog Audio Outputs Part 20 Using the Matrix Editor Part 21 Cue and Talkback Configuration Part 22 Analog and Digital Outputs Part 23 General Audio Settings Part 24 Configuring AES3 and AES42 Input Audio Part 25 Backup and Redundancy...
Page 4 ........................... 212 18 Typing and Language Options ........................... 213 19 Configuring Web-GUI Settings ........................... 214 20 Lock or Unlock a Program in the Codec ........................... 216 21 Adjusting Time Settings ........................... 217 22 Upgrading Firmware via SD Card ........................... 218 23 Safely Remove USB Sticks and SD Cards ...........................
Page 5 36 Adjusting Codec Time and Date ........................... 397 37 Upgrading Codec Firmware ........................... 398 Part 34 Reference 1 Installing the Codec at the Studio ........................... 400 2 Understanding IP Networks ........................... 406 3 Tips for Creating Reliable IP Connections ........................... 408 4 Testing IP Network Connections ...........................
Page 6 ViA User Manual v3 Part 35 ViA Specifications Part 36 Appendix A: RS232 and Control Port Wiring Index © Tieline Research Pty. Ltd. 2020...
Page 7: Part 1 Warnings & Safety Information
PERMANENT DAMAGE MAY OCCUR! If you are unfamiliar with any facility, check that the line you are using is NOT a digital line. If the Tieline codec becomes faulty due to the use of a digital phone system, the WARRANTY WILL BE VOID.
Page 8 4. Do not operate or store the codec in direct sunlight for an extended period of time. Heat build-up due to sunlight exposure can cause permanent damage to the codec that is not covered under warranty.
Page 9 ViA User Manual v3 · Operating your device close to other electronic equipment may cause interference if the equipment is inadequately protected. Observe any warning signs and manufacturers’ recommendations. · Different industries and businesses restrict the use of cellular devices. Respect restrictions on the use of radio equipment in fuel depots, chemical plants, or where blasting operations are in process.
Page 10 ViA User Manual v3 · Cause the pacemaker to ignore the heart's own rhythm and deliver pulses at a fixed rate. Based on current research, cellular devices do not pose a significant health problem for most pacemaker wearers. However, people with pacemakers may want to take simple precautions to be sure that their device doesn't cause a problem.
Page 11 ViA User Manual v3 JAPANESE SAFETY WARNINGS: Statement for Class A VCCI-certified Equipment: Translation of previous Class A VCCI Statement: This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI).
Page 12 This codec can provide high voltages on inputs and suitable broadcast equipment must be used at all times. Tieline takes no responsibility for any damage to equipment attached to the codec.
Page 13: Part 2 How To Use The Documentation
NAVIGATION buttons. However, most settings and operations can be configured by either using the TOUCH SCREEN, or NAVIGATION buttons and the OK button. Toolbox Web-GUI configuration for the codec is included in separate sections within this user manual.
Page 14: Part 3 Glossary Of Terms
AES standard for acoustics - Digital interface for microphones A gateway between a cellular network and another computer network. Basic Rate Interface for ISDN services Cloud Codec Controller CSRF Cross-Site Request Forgery (CSRF) is an attack that forces a user to execute unwanted actions on a web application in which they are currently authenticated.
Page 15 TieLink Traversal Server used to add Tieline codecs to a TieServer Domain and centralize codec contact list management, by providing self-discovery of codecs within call-groups, and NAT traversal to simplify connections. TieServer Centralized servers providing domain management facilities for Tieline applications including the TieServer Console, Cloud Codec Controller and TieLink Traversal Server.
Page 16 ViA User Manual v3 codecs and Report-IT users when using Tieline applications including the TieServer Console, Cloud Codec Controller and TieLink Traversal Server. Transport Layer Security is an updated version of SSL. Time-to-Live is the setting used in multicast servers to ensure data packets...
Page 17: Part 4 Items Shipped With Via
ViA User Manual v3 Items Shipped with ViA Your new ViA codec is shipped with the following items: 1. ViA codec. 2. 12VDC power supply. 3. Rechargeable Li-ion battery pack RRC2057. 4. Protective case. Immediately contact Tieline or your dealer if any of these items are missing or damaged.
Page 18: Part 5 Introduction
* Supported in later releases. Compatibility ViA connects over IP to any compatible codec brand that supports the EBU N/ACIP tech 3326 standard using SIP and SDP protocols. The codec also connects to competitor ISDN codecs in 'sessionless' mode. ViA is also POTS-compatible with Comrex® Vector, Matrix® or BlueBox®...
Page 19: Part 6 Battery Use And Power Management
When you start the charge cycle the BATTERY will be activated. Charge fully before first use. 3. If the codec is off the BATTERY continues to charge when external power is applied to the codec. Inserting the Battery 1.
Page 20 2. A warning dialog is displayed on the TOUCH SCREEN until acknowledged. 3. The ALARM LED flashes until acknowledged, and then turns solid red. Tap the TOUCH SCREEN or touch any codec controls to acknowledge the alarm and stop the alarm tones.
Page 21 ViA User Manual v3 Touch Screen Power Management By default the TOUCH SCREEN has Screen Sleep mode enabled to preserve battery power. The default Screen Timeout setting is 1 minute. The TOUCH SCREEN will "reawaken" from sleep mode when a button or rotary encoder is adjusted, or the TOUCH SCREEN is tapped or swiped. It is also possible to: ·...
Page 22 6. Tap the On/Off button to toggle between enabling and disabling Adaptive Brightness Adjustment (default setting On). Note: The codec has an ambient light sensor and is able to adjust optimum screen brightness automatically when this feature is enabled.
Page 23 Low Battery Network Power Saving This feature is activated when the battery charge level (default setting On) is 20%. The codec launches a dialog suggesting any unused network interfaces be disabled to conserve power. If LAN2 is being used and LAN1 is inactive, a dialog will appear and suggest switching to LAN1 as this consumes less power.
Page 24: Part 7 Inserting And Removing Modules
3. Tap to adjust each option. Inserting and Removing Modules A single module slot is available on the codec rear panel for inserting an optional cellular, ISDN or POTS module into the codec. ViA codec with an ISDN module installed Inserting or Removing a Module Ensure the codec is [OFF] when inserting or removing modules.
Page 25: Part 8 External Connections
AES3 source to input 1 when AES42 mode is selected, or equipment may be damaged by high voltages. 2 Headphone Outputs The codec has three 6.35mm (1/4") RTS stereo headphone outputs labeled as HP 1 - 3. These are designed to be used with 600 ohm headphones.
Page 26 4 LAN1 and LAN2 Ports The codec features two Gigabit (10/100/1000) RJ-45 Ethernet ports for IP connections. By default, the codec assumes LAN1 is the primary LAN connection and LAN2 is the backup (secondary) LAN connection when in use. LED indications allow identification of LAN speeds as follows: ·...
Page 27 ViA User Manual v3 Right Side Panel Connections Connection Details 1 Stereo Line In STEREO LINE IN is an auxiliary line input option via a 3.5mm (1/8") TRS connector. 2 Outputs 1 and 2 OUTPUT 1 and 2 are balanced analog XLR line outputs. is an auxiliary input/output option via a micro 3 USB Audio I/O USB AUDIO I/O...
Page 28 Battery slot for RRC2057 rechargeable Li-ion battery pack. 2 SD Card slot SD card slot for record and playback of audio files, firmware upgrades, codec backup and restore functions, and installation of SSL certificates. 3 Module slot Module slot for inserting an optional ViA cellular, ViA POTS or ViA ISDN module.
Page 29: Part 9 Codec Controls
ViA User Manual v3 Codec Controls The top of the codec features input and headphone controls, as well as navigation buttons, a color LCD TOUCH SCREEN display and PPM meters. Navigation Buttons The codec has four arrow-shaped NAVIGATION buttons and the OK button buttons for navigating codec menus and adjusting levels and settings.
Page 30 Touch Screen Sleep Mode By default the codec TOUCH SCREEN will enter 'sleep mode' after a minute of inactivity. To adjust this setting go to the Home screen and tap Settings > Display and Power Management >...
Page 31: Part 10 Menu Navigation
ViA User Manual v3 Menu Navigation Home Screen Navigation All main codec menus can be launched from the Home screen. Features Home Screen Elements 1 Programs Tap to view, edit and load Program configurations 2 Audio Tap to configure audio input settings and input processing...
Page 32 ViA User Manual v3 Navigation Shortcuts 1. For IP and POTS connections negotiate higher bit rates by pressing the F2 button and then the NAVIGATE UP button while viewing the Statistics screen; for lower bit rates press the F2 button and then the NAVIGATE DOWN button.
Page 33: Part 11 Codec Menus
ViA User Manual v3 Codec Menus Following is an overview of the menu structures in the codec. Home Screen Menu Overview © Tieline Research Pty. Ltd. 2020...
Page 35: Part 12 Wireless Ip Connection Options
Configuring Interfaces. Connecting a Wi-Fi Access Point To connect the codec to a Wi-Fi network access point: 1. Press the HOME button to return to the Home screen, then tap Settings 2. Tap to select Transport Interfaces and then tap Wi-Fi 3.
Page 36 7. Tap Connect in the top right-hand corner of the TOUCH SCREEN to connect to the Wi-Fi network. 8. Verify the Wi-Fi symbol is visible in the Status Bar to confirm the codec has connected to the Wi-Fi access point. © Tieline Research Pty. Ltd. 2020...
Page 37 Wi-Fi is disabled in the codec displayed · Wi-Fi is enabled in the codec, but it is out of range of a Wi-Fi network, or · The codec is within range of a Wi-Fi network, but is either not connected...
Page 38 Connecting over Cellular Wireless via USB Modems 1. Attach a supported USB Modem to either USB PORT 1 or USB PORT 2 on the codec. When the modem is detected by the codec, the network symbol and signal strength is displayed in the Status Bar on the TOUCH SCREEN.
Page 39 Adding Access Points and a SIM PIN for more details. · It may be necessary to enter a SIM PIN if the codec cannot connect automatically to the network. · Cellular radio transmissions can be turned off without removing the module. Select Settings >...
Page 40 Tethering a Smartphone Important Note: Only tethering to an Android phone is supported. It is possible to tether a phone to the codec with a USB cable and use cellular or Wi-Fi data from the connected device. 1. Enable USB tethering in the smartphone to allow sharing of the phone's internet connection.
Page 41 ViA User Manual v3 2. Tap Hotspot to enable the Wi-Fi hotspot. 3. Tap Hotspot Settings to adjust Wi-Fi hotspot settings. 4. Tap Password to edit the default Wi-Fi hotspot password. 5. Tap Parent Interface to choose the interface from which data will be shared using the Wi-Fi hotspot.
Page 42: Cellular Activation In The Usa
LTE Activation Notice Before using a Tieline ViA LTE module in the USA it is necessary to set up a wireless account with your Telco. Follow the steps in the tech note at the following link to set up a wireless account: https://www.multitech.com/documents/publications/activation-guides/lte-device-activation-steps-...
Page 43 ViA User Manual v3 4. Tap to select SIM PIN. 5. Enter the SIM PIN and tap Done. 6. Tap Save in the top right-hand corner of the TOUCH SCREEN to apply new settings. Add a Custom APN Profile 1. Press the HOME button to return to the Home screen, then tap Settings 2.
Page 44 ViA User Manual v3 4. Tap to configure a profile with the custom APN settings. 5. Tap Name to name the profile and then tap to enter each access point setting. Tap Save in the top right-hand corner of the TOUCH SCREEN when all settings are configured. Select a Custom APN Profile 1.
Page 45 ViA User Manual v3 4. Tap Save in the top right-hand corner of the TOUCH SCREEN to apply all settings. 5. The device should connect to the network as displayed in the following image. © Tieline Research Pty. Ltd. 2020...
Page 46: Part 14 Connection Guide
12 Program name The name of the loaded program. The codec is configured to connect in mono over IP by default when shipped, or when factory default settings are restored. 1. Ensure the codec is not powered up when inserting or removing modules.
Page 47: Connecting Over Ip
The following procedure will use a default 'program' to connect using the codec's TOUCH SCREEN. For IP connections, attach an RJ45 Ethernet cable to one of the LAN ports on the codec's left side panel, or use one of the codec's wireless IP connection options.
Page 48 Load Program to load preconfigured custom programs. Default programs cannot be locked in the codec. Save a program as a custom program if a program needs to be locked. 3. Tap to select the preferred program connection option, e.g. Default Mono or Default Stereo, and then tap Done in the top right-hand corner of the TOUCH SCREEN.
Page 49 6. To connect very simply using default settings navigate to the Connections screen. 7. Tap Press to Edit Destination and then enter the IP address of the destination codec being dialed, or tap the Dial History symbol to select a previously dialed number.
Page 50 ViA User Manual v3 Helpful Hint: To save the program as a new custom program for later use tap Menu and then tap Save as, then name the program before connecting. 9. Tap the Info button to view audio stream connection details and packet statistics while connected.
Page 51 ViA User Manual v3 3. Tap the IP address field to edit the IP address of the destination codec being dialed, then tap Done. Note: Tap IP to display the Address Book symbol and then tap to select a TieLink Traversal Server contact list destination if this is available.
Page 52: Advanced Ip Connection Settings
ViA User Manual v3 14.2 Advanced IP Connection Settings To adjust other IP connection settings there are three options: · Connection settings: Algorithm, jitter, FEC, auto reconnect, auxiliary data, encoding/decoding settings and connection name. · Destination settings: Stream level settings like selection of IP interface (Via) and local/remote audio and session ports.
Page 53 Forward Error Correction for more details. 9. Tap Direction if you want to save data and configure the codec to either Encode Only or Decode Only. Note: this can be helpful if connection bandwidth is limited. © Tieline Research Pty. Ltd. 2020...
Page 54 · Tap Remote Session Port to enter the session port number of the remote codec (to which you are dialing). · Tap Remote Audio Port to enter the audio port number of the remote codec (to which you are dialing).
Page 55 4. Custom: The G3 codec will load a specified profile, e.g. profile 6, which is the first custom profile number. 7. Tap G3 Channel when connecting to a G3 codec in dual mono mode. This setting lets you configure which G3 channel (encoder) is used when the G3 codec receives a call from this codec.
Page 56: Monitoring Ip Connections
ViA User Manual v3 8. When configuration is complete, tap Save in the top right-hand corner of the TOUCH SCREEN. 14.3 Monitoring IP Connections To monitor active connections: 1. Press the HOME button to return to the Home screen, then tap Connections. 2.
Page 57 (i.e. being downloaded by the remote codec). To ensure a stable connection, try to maintain a reliable reading of 80 or higher for both the Send and Return reading.
Page 58 ViA User Manual v3 Packet Displays Possible Causes Possible Solutions Analysis Loss Packets failed to · LAN/WAN congestion · Renegotiate connection bit rate arrive. · Unreliable ISPs downwards · Unreliable networks · If link quality good, add or increase · Unreliable IP FEC as required hardware ·...
Page 59: Connecting Over Sip
IP address at the studio. To dial using a SIP account it is necessary to add a SIP account and register it to the codec. See Configuring SIP Accounts for more info.
Page 60 ViA User Manual v3 3. Tap to select the preferred program connection option, e.g. Default Mono or Default Stereo, and then tap Done in the top right-hand corner of the TOUCH SCREEN. 4. To adjust connection settings tap the Connection Settings symbol.
Page 61 Configuring the Jitter Buffer for more details. 9. Tap Direction if you want to save data and configure the codec to either Encode Only or Decode Only. Note: this can be helpful if connection bandwidth is limited. 10. Tap Name to rename the connection. When all settings have been configured tap Done in the top right-hand corner of the TOUCH SCREEN.
Page 62 11. Tap Press to Edit Destination and then enter the IP address, or alphanumeric characters in the SIP URI for the codec you want to dial, then tap Done in the top right-hand corner of the TOUCH SCREEN to confirm all settings.
Page 63 14. When configuration is complete, tap Connect or press the CONNECT button to dial the destination codec. The Status Bar turns green when the codec is connected. 15. Tap Info to view audio stream connection details and statistics. 16. Tap Disconnect...
Page 64: Connecting With Fuse-Ip
Fuse-IP requires one codec to be a server and the other codec a client. Normally the remote codec is configured as the client and the studio codec is the server, because it's easier to dial static IP addresses configured at the studio than cellular or Wi-Fi interfaces at the remote site. Like with SmartStream PLUS redundant streaming, configure two IP interfaces at the studio for additional redundancy.
Page 65 Installing the Codec at the Studio for more details on port forwarding. 5. Tap Server Serial Number and enter the serial number of the server codec to which you are connecting, then tap Done in the top-right hand corner of the TOUCH SCREEN.
Page 66 ViA User Manual v3 6. Tap Bonded Interfaces and then tap the On/Off button for the interfaces you want to bond. Next, tap Save in the top-right hand corner of the TOUCH SCREEN. 7. Leave the default Fuse-IP Port as 8999 in most situations unless this port is already in use, e.g. you have multiple codecs behind a firewall using Fuse-IP, therefore you need to allocate a different port for each Fuse-IP tunnel.
Page 67 Toolbox Web-GUI Program Manager panel or the Dialer Important Notes: · Data is sent by the codec over the newly created 'tunnel' as soon as Fuse-IP is enabled, even if a connection has not been configured and dialed. Depending on the number of interfaces being used, the codecs may transmit and receive up to 24MB of data per hour at each end of the link.
Page 68: Connecting With Isdn
The following procedure will create a custom peer-to-peer ISDN connection program using the codec's TOUCH SCREEN. Attach an ISDN cable to the ISDN module installed in your codec. The codec displays ISDN line sync status in the Status Bar at the top of the TOUCH SCREEN. Symbol...
Page 69 ViA User Manual v3 7. When dialing a Tieline codec tap to select the default Tieline Codecs Session Data setting, or tap Sessionless if dialing a non-Tieline codec. Important Note: By default, when Tieline codecs dial they send configuration settings to the remote codec using Tieline Session Data.
Page 70 Helpful Hint: To save the program as a new custom program for later use tap Menu and then tap Save as, then name the program before connecting. 11. Tap Press to Edit Destination to enter the number for the codec being dialed, or tap the Dial History symbol to select a previously dialed number.
Page 71 ViA User Manual v3 13. Tap the Info button to view audio stream connection details. 14. Tap Disconnect or press the DISCONNECT button to hang up the connection. © Tieline Research Pty. Ltd. 2020...
Page 72: Connecting Pots
2. Tap Menu and then tap Default Programs to view program connection options. Note: Default programs cannot be locked in the codec. Save a program as a custom program if a program needs to be locked. 3. Tap to select the preferred program connection option, e.g. Default Mono, and then tap Done.
Page 73 Important Note: When Analog Phone is configured, the codec displays a simplified Connection Settings menu with applicable settings. 7. When dialing a Tieline codec tap to select the default Tieline Codecs Session Data setting, or tap Sessionless if dialing a non-Tieline codec.
Page 74 10. Tap Name to adjust the connection name and then tap Save to store all settings and return to the Connections screen. 11. Tap Press to Edit Destination to enter the number for the codec being dialed, or tap the Dial History symbol to select a previously dialed number.
Page 75 POTS line quality at either end of the link. This reading affects the maximum allowable bit rate when the codec is training and negotiating a connection. It also indicates the stability of the connection when a call has been connected for a long period of time.
Page 76: Part 15 Redialing A Connection
ViA User Manual v3 and encoding over POTS. In some circumstances these services do not support data bit rates sufficient for high quality audio broadcasts. Redialing a Connection Press the CONNECT button in any screen except the Connections screen to view Call History and redial previous connections.
Page 77: Part 16 Load, Connect And Manage Programs
Default programs of all types can be created using the codec touch screen (see Connection Guide). If you know the IP address of the codec being dialed, simply enter this into the codec, select your preferred connection settings and tap Connect. These default programs can be named and saved as custom programs.
Page 78 ViA User Manual v3 Important Note: It is possible to lock custom programs in a codec to ensure they are not unloaded by incoming calls. This is useful to support answering of multiple audio stream programs, or if you want to configure the codec to always use a particular jitter buffer or FEC setting.
Page 79 ViA User Manual v3 Add Programs to Favorites Add programs as Favorites to view and connect them easily by swiping left from the Home screen. This makes it simple for non-technical users to connect and go live with preconfigured dialing configurations.
Page 80 ViA User Manual v3 3. Tap More Options and then tap Add to Favorites. 4. In this example, the program LA Studio 2 appears in the Programs list with a Star symbol next to the radio button, indicating it has been added to the list of Favorites. Remove Programs from Favorites 1.
Page 81 ViA User Manual v3 4. The example program LA Studio 2 appears in the Programs list without a Star symbol next to the radio button, indicating it has been removed from Favorites. Delete a Program 1. Press the HOME button to return to the Home screen, then tap Programs 2.
Page 82: Part 17 Via Headphone Controls
Adjust Headphone Levels The codec has three 6.35mm (1/4") RTS stereo headphone outputs (HP 1-3) for monitoring inputs and return program audio. Use the green headphone HP 1-3 rotary encoders to adjust the headphone level for each headphone output.
Page 83 ViA User Manual v3 3. Adjust the Send & Return Balance slider to change the Send and Return audio headphone balance. Each headphone output has individual controls and fine adjustment in 2% increments is possible using the left and right arrow-shaped NAVIGATION buttons. This doesn't affect the level of the audio transmitted or received, only the local headphone monitoring level.
Page 84 "attached" to a Matrix Editor matrix when it is saved. This is displayed in the codec as per the following image. In this example, "Basketball" is the name of the custom Matrix Editor matrix and "Glenn mix" is the name of the custom headphone mix attached to this matrix.
Page 85 ViA User Manual v3 · If a custom headphone mix is saved with a custom matrix and the headphone mix is subsequently deleted, the custom headphone mix settings are retained in the saved custom matrix. · Individual headphone source level adjustments for each headphone output are not saved with a Matrix Editor custom matrix.
Page 86: Part 18 Input Levels And Input Settings
ViA User Manual v3 3. Tap OK in the confirmation dialog to reset the headphone matrix settings. Important Note: The following scenarios lead to the same result: 1. Reset Mix. 2. Undo Changes when no custom headphones are loaded. Input Levels and Input Settings Important Notes: ·...
Page 87 1. Coarse input gain via the Input Config screen. 2. Finer input level control via the INPUT GAIN rotary encoder. Important Note: Input 1 on the codec supports a mic or line level analog source, or AES3 (AES/EBU) format digital audio, or an AES42 digital microphone.
Page 88 IGC (Intelligent Gain Control) When the broadcast action really starts to heat up, the codec's inbuilt DSP limiter automatically takes care of any instantaneous audio peaks that occur in demanding broadcast situations. IGC (Intelligent Gain Control) is enabled by default and is automatically activated at +20 dBu (G5 audio scale) and +14dBu (G3 audio scale) to prevent audio clipping.
Page 89 Power in the Input Config screen. VOLTAGE WARNING: Check the specifications of all microphones attached to the codec to ensure they will not be damaged by either 10V or 48V phantom power supplied by the codec inputs. Enabling Phantom Power 1.
Page 90 General Audio Settings for more information about: · Adjusting Phantom Power Voltage. · Disabling phantom power each time the codec reboots (default On). · Displaying phantom power warning dialogs (default On). Polarity Inversion Polarity Inversion inverts the polarity of an input when it is enabled.
Page 91 ViA User Manual v3 1. Press the HOME button to return to the Home screen, then tap Audio > Inputs > Settings symbol [tap to select an input] > On/Off as Cough Button. 2. Tap the On/Off button to toggle between enabling and disabling On/Off as Cough Button (default setting Off).
Page 92 ViA User Manual v3 2. Tap the Disabled button to toggle it to Enabled. 3. Tap to select and enter the value for each setting as required, or tap and drag to adjust parameters using the TOUCH SCREEN. Tap Menu to select from available options, which include: Reset Defaults;...
Page 93 TOUCH SCREEN. Auxiliary Input/Output Options There are 3 stereo auxiliary input and 2 stereo auxiliary output options available in the codec: · An analog stereo line input via 1/8" (3.5mm) TRS jack. · A stereo S/PDIF input and output via RCA connectors, supporting 32kHz, 44.1kHz and 48kHz sample rates.
Page 94 · Press the INPUT ON/OFF button to turn the auxiliary input Off if you are not using it. This reduces any unwanted additional noise in program audio. · The codec should be detected by a Windows PC and drivers should update automatically when attached to a USB port for audio playback. If not, select Start button >...
Page 95: Part 19 Ppm Meters And Analog Audio Outputs
A Tieline codec with proprietary Tieline session data enabled will automatically adjust the reference level to suit G5 and G3 codecs, or Report-IT. When connecting to a non-Tieline codec, or a Tieline codec without session data enabled, the codec will use the Tieline G5 reference scale setting. For...
Page 96 PPM Meters for Mono Peer-to-Peer Programs When a mono program is connected the codec displays a mix of all inputs on the LEFT PPM and mono return audio on the RETURN PPM. By default, all inputs are mixed in the outgoing mono program audio stream.
Page 97 By default, all inputs are mixed in mono for both outgoing audio streams. When both audio streams are connected, the codec will display a mix of all inputs on the LEFT PPM. The sum of both mono return audio channels is displayed on the RETURN PPM.
Page 98 By default, input 1 is routed to encoder 1, input 2 is routed to encoder 2, and input 3 is routed to encoder 3. When all 3 audio streams are connected, the codec will display a mix of all 3 outgoing streams on the LEFT PPM. The sum of all 3 mono return audio channels is displayed on the RETURN PPM.
Page 99 ViA User Manual v3 PPM Meters for Mono + IFB Programs The codec is capable of broadcasting a bidirectional mono peer-to-peer audio stream and a separate bidirectional IFB (talkback/communications) audio stream. By default, all inputs are mixed into the outgoing mono program audio stream. When both audio streams are connected, the codec displays a program audio mix of all inputs on the LEFT PPM and mono return audio on the RETURN PPM.
Page 100 ViA User Manual v3 The left hand Connections screen PPM meters display outgoing stereo program audio and outgoing talkback (IFB) audio on the SEND PPMs. The right-hand PPMs display return stereo program audio and incoming communications audio on the RETURN PPMs. By default, stereo return audio is routed to analog OUTPUT 1 (decoder 1) and OUTPUT 2 (decoder Important Note: To learn more about the Matrix Editor see Using the Matrix...
Page 101: Part 20 Using The Matrix Editor
ViA User Manual v3 Using the Matrix Editor The matrix editor in the codec allows any input to be routed to any output. Default routing settings are configured for each program type and these default matrices can be edited and saved as custom matrices.
Page 102 2. Enter a new Mix Name and tap Done in the top right-hand corner of the TOUCH SCREEN. 3. The new custom mix stays loaded in the codec until a new mix is loaded, an incompatible program is loaded, or program defaults are restored via Menu >...
Page 103: Part 21 Cue And Talkback Configuration
TB CUE button is pressed on inputs 1-3. · Offline monitoring of the auxiliary input via headphone output 1 (HP1 only by default). Talkback communication is available on inputs 1-3 between the remote codec and the studio. This requires a dedicated IFB connection when using a: ·...
Page 104 ViA User Manual v3 It is also possible to broadcast mono program and use a separate communications channel, with either the Tieline Music or Music PLUS algorithm, over a stereo program using the G3 Mono Peer- to-Peer + IFB program template. Configuring Cue and Talkback Matrix Routing There is a separate Cue/TB matrix for each headphone output and for each program type, e.g.
Page 105 In the following matrix routing example, the CUE TB button for input 1 has been pressed and a mono program is loaded in the codec. Cue audio is audible in the right side of HP 1-3. © Tieline Research Pty. Ltd. 2020...
Page 106 ViA User Manual v3 Auxiliary Input Cue The codec supports offline cueing of external analog and digital sources attached to the stereo auxiliary input. By default, offline cue monitoring of the auxiliary input is only available via headphone output 1 (HP1). This routing can be adjusted as required.
Page 107 CUE TB button hears incoming and outgoing communications audio. In the following matrix routing example a Mono Peer-to-Peer + IFB program is loaded in the codec. When the CUE TB button for input 1 is pressed, outgoing talkback audio is sent to encoder 2 (ENC2) and it is monitored in the right side of HP 1.
Page 108: Part 22 Analog And Digital Outputs
ViA User Manual v3 Analog and Digital Outputs The codec has two XLR outputs and also supports S/PDIF or micro USB digital outputs. The XLR Output Settings and the Digital Output Settings screens support: · Selection of input sources to route to outputs.
Page 109 ViA User Manual v3 Feature Description Output level PPM meter in dBFS. Gang button Tap to select/deselect ganging of the output sliders and the Input Mute buttons. Output mute button Mute button is available for each output; this function can be ganged using the Gang button.
Page 110 By default, automatic gain control limiting (AGC) is enabled on all outputs. AGC is independent of Intelligent Gain Control (IGC) which can be enabled on each codec input. The codec also offers adjustable dynamic range compression on each input. For more information about IGC and...
Page 111: Part 23 General Audio Settings
2. Tap General Audio Reference Levels By default, codec the PPM METERS on the front of the codec, on the TOUCH SCREEN, or the HTML5 Toolbox Web-GUI, use dBFS to express nominal operating, headroom and noise floor levels. The codec can also automatically adapt to different Tieline reference scales. A Tieline codec with proprietary Tieline session data enabled will automatically adjust the reference level to suit G5 and G3 codecs, or Report-IT.
Page 112 Important Note: When dialing a multistream program to both G3 and G5 codecs, by default the Audio Reference Level will be configured for the compatibility of the codec that connects first. I.e. if you dial a G3 codec first then the G3 Audio Reference Level will be configured for all connections.
Page 113 Disable +48V Phantom Power on Boot By default, 48V phantom power is disabled when the codec is rebooted. This protects users from attaching a non-phantom device to a phantom-enabled codec input and damaging equipment. This feature can be disabled if required: 1.
Page 114 Analog Input Level Scale It is possible to change the input PPM meter scale used by the codec from dBFS (default) to dBU. This is most useful when viewing PPM meters in the Inputs panel in the Toolbox web-GUI. To adjust this setting: 1.
Page 115 ViA User Manual v3 2. Tap the On/Off button to enable and disable this feature. Show AES42 Mic Input Warning Dialog By default, an AES42 warning dialog is displayed when AES42 is selected as the Input Type on input 1. This feature can be disabled if required: 1.
Page 116 TB/CUE mode is in use. Loopback Audio Test Loopback Audio Test mode is used by the codec to perform an input/output loopback test of audio. E.g. Input 1 is routed to analog Output 1, Input 2 is routed to Output 2. The test remains active until it is disabled, or a connection is dialed or answered, or a new program is loaded.
Page 117: Input Audio
AES3. The audio level for both inputs is controlled using INPUT 1. AES operates effectively over distances of up to 100 meters. The sample rate converter in the codec converts the AES input to the codec’s sample clock rate.
Page 118 General Audio Settings for more information. Select AES42 as the Input Type for INPUT 1 to attach an AES42 digital microphone. The codec supports mode 1 synchronization and if the mic sample rate is asynchronous to the codec sample rate, a sample rate converter is used to convert between them. In AES42 mode INPUT 1 supplies the 10V power required to operate mode 1 digital microphones.
Page 119 ViA User Manual v3 4. Tap Input Type. Tap AES42 AES42 settings are confirmed in the Input Type field on the screen and an AES42 Settings menu appears. 7. Tap AE42 Settings to adjust mic parameters as required. © Tieline Research Pty. Ltd. 2020...
Page 120: Part 25 Backup And Redundancy Options
ViA also includes Tieline’s SmartStream PLUS redundant streaming software, which has set the benchmark for redundant IP streaming over the public internet. Tieline codecs feature highly advanced backup and redundancy options to maintain reliable audio codec streaming. These include the options outlined in the following table:...
Page 121 The backup connection is then dialed to replace the primary connection. The codec can be configured to switch to a backup connection over IP, ISDN or POTS as required. For example, you can create a program with IP as the primary connection and also create a backup ISDN connection, or a backup POTS connection in the same program.
Page 122: Monitoring Smartstream Plus
For more info on FEC see Configuring Forward Error Correction. Auto Reconnect Auto Reconnect is the simplest form of connection backup whereby the codec will redial a lost connection continuously until it is either: · Re-established, or · Dialing is manually stopped.
Page 123 ViA User Manual v3 The Stats 1 tab displays IP packet statistics for the primary audio stream. The Stats 2 tab displays IP packet statistics for the SmartStream PLUS redundant audio stream. The Total tab shows the lost and empty packets for the aggregated audio stream, i.e. the audio stream that is made up using data from the primary and redundant audio stream.
Page 124: Part 26 Administrator And Basic Operation Modes
ViA User Manual v3 Administrator and Basic Operation Modes The codec can be operated in either Admin Mode or Basic Mode. When shipped the codec is configured in Admin Mode with access to all features and menus. An administrator can also configure the codec to present a subset of menus for non-technical users in Basic Mode to simplify operation.
Page 125 Basic Mode Active Admin Mode Login There are two ways to log in as an administrator when the codec is in Basic Mode: 1. Tap Menu on the Home screen and then tap Switch to Admin Mode to log in as an administrator.
Page 126 Home screen and then tap Switch to Basic Mode. Configure Basic Mode Settings and Passwords An administrator can adjust the subset of settings visible to a user when the codec is in Basic Mode. To adjust these settings and the login Password: 1.
Page 127 ViA User Manual v3 2. Enter the current admin password, then tap Done in the top right-hand corner of the TOUCH SCREEN. 3. Tap New Admin Password to enter the new password, then tap the Right Arrow in the top right-hand corner of the TOUCH SCREEN.
Page 128 ViA User Manual v3 Configure Basic Mode Settings Tap Basic Mode Settings to configure which menus and screens are visible in the codec in Basic Mode. Basic Mode Settings screen Basic Mode Setting Explanation Start-up Screen (default setting Tap to select the default screen displayed on start-up. The Favorites) default setting displays the Favorites screen.
Page 129 ViA User Manual v3 Configure ViA Power-up Mode The codec can be configured to always boot in either Admin Mode or Basic Mode. 1. Tap ViA Power-up Mode. 2. Tap to select the preferred option. © Tieline Research Pty. Ltd. 2020...
Page 130: Part 27 Record, Playback And Ftp
Checklist Before Recording Before you start recording: 1. Insert a FAT-formatted SDHC card into the SD CARD SLOT on the rear panel of the codec. 2. Verify enough storage space is available to support the length of time you will be recording.
Page 131 5 seconds. This setting allows a recording to continue for a certain period of time in the event of a disconnection, to allow for a codec reconnecting after a temporary disconnection during a broadcast. This setting has a time limit of 9,999 seconds.
Page 132 ViA User Manual v3 Adjusting the Record Mix From the Record screen tap Record Mix and use the TOUCH SCREEN to edit the sources from which audio can be recorded. For example, this lets you record individual input sources, or create split track recordings as required.
Page 133 ViA User Manual v3 Playing Audio Files for more details on playback features. Managing Recordings Manage Recordings can be used to: · View an individual recording's settings (e.g. record format and bit rate), rename or lock a recording, or add metadata such as the city or description. ·...
Page 134: Playing Audio Files
Playing Audio Files Before playing audio files ensure an SDHC card with a compatible audio file or files is inserted into the SD CARD SLOT on the rear panel of the codec. Load a File or Playlist 1. Navigate to HOME >...
Page 135 ViA User Manual v3 3. Navigate to a group of recordings and tap to select a file, or a .m3u playlist file to load it. The new file or playlist is displayed on the screen to confirm it has been loaded. File Playback Controls and Playback Modes Button Playback Control...
Page 136 ViA User Manual v3 3. Press the Stop button to stop and re-cue a file. Use the Skip Forward button and Skip Backward button to navigate to different files in a playlist. Monitoring a File in Cue Mode Playback Cue mode allows a user to listen to a file offline to verify it is the correct file, or cue it up at a particular point.
Page 137 4. Tap to select recordings to add to the new playlist, then tap Done. Importing Files It is also possible to import individual files on an SD card for file playback in the codec. See Importing Audio Files for more details.
Page 138 ViA User Manual v3 3. Navigate to a playlist and tap to select and load it. Managing Files in Playlists Playing Files in the Playlist Screen Tap the Play symbol or Pause symbol in a highlighted file to manage file playback from the Playback screen.
Page 139 ViA User Manual v3 3. Tap to select the file or files to add to a playlist, then tap Done to add the selections to the currently loaded playlist. Reorder a Playlist File 1. In the Playback screen select Playlist to display the Playlist screen. 2.
Page 140 ViA User Manual v3 3. Tap to select the files to be removed from the playlist, then tap Done. Rename a Recording To rename a file in the Playlist screen: 1. In the Playback screen select Playlist to display the Playlist screen. 2.
Page 141 ViA User Manual v3 4. Enter the new playlist name and tap Done. Delete a Playlist 1. In the Playback screen select Playlist to display the Playlist screen. 2. Tap Menu and select Delete Playlist. 3. Navigate to the playlist to be deleted and tap to select it. 4.
Page 142: Importing Audio Files
Import individual files on an SD card for file playback in the codec. Importing Audio Files Imported files must reside in the same folder as files recorded on the ViA codec. Remove the SD card from the codec and save files in the Recordings folder available via Tieline > Media >...
Page 143: Ftp File Uploads
ViA User Manual v3 27.4 FTP File Uploads The ViA can operate as an FTP client allowing file transfers to an FTP server from the TOUCH SCREEN. Important Notes: FTP file uploads are only supported using files on an SD card. Configure FTP Settings 1.
Page 144: Part 28 About Isdn Modules
D channel carries signaling information between a user and the network. The codec has a single module slot supporting 2 B channels using the ViA USA ISDN module. This delivers high quality mono or stereo audio over a single B channel using the Tieline Music algorithm.
Page 145 The NT-1 is a relatively simple device that converts a 2-wire U interface into the 4-wire S/T interface. If you have an NT-1 device connected to the U interface line then you will require a Tieline ViA (ST) ISDN module (S/T interface - model: TLISDNEUROVIA). If you don’t have an NT-1 device installed then the Tieline ViA (U) USA ISDN module (U interface - model: TLISDNUSAVIA) will be required.
Page 146: Isdn Module Settings
ISDN Module settings in the Transport Interfaces menu determine how an ISDN module operates at a particular site. Other answering-related settings are available in the Transport menu via Answering > [Select ISDN Config]. The codec displays ISDN line sync status in the Status Bar at the top of the TOUCH SCREEN.
Page 147 Japan and Canada, whereas the A-law algorithm is used in other countries. 5. Tap Network to view Network Type options. 6. Tap to select the correct Network Type for the region in which you are using the codec. © Tieline Research Pty. Ltd. 2020...
Page 148 9. Tap to select each SPID, DN or MSN. If you are in the US enter DN and SPID numbers as required, or in other regions enter DN or MSN numbers as required. Note: SPID1 and SPID2 are only visible when a ViA (U) USA ISDN module is installed in the codec. © Tieline Research Pty. Ltd. 2020...
Page 149 Typically, each ISDN BRI service in the US will have two SPIDs and these must be entered correctly. When you enter a SPID into your codec and connect it to an ISDN line, an initialization and identification process takes place, whereby the terminating equipment (your codec) sends the SPID to the switch.
Page 150: Isdn Answering Configuration
Important Note: By default, the codec is configured to allow bonding of 2B channels. In this mode the codec will accept a 1B call, two 1B calls, or a bonded 2B connection. Tap Allow B Channels to Bond to configure B channels separately and then tap Split answering config per B channel.
Page 151 2. Select Sessionless Only if answering calls from non-Tieline codecs only. Note: When Sessionless Only is configured, the codec will not wait to receive Tieline session data and this reduces the time taken to answer a sessionless call. Non-Tieline Encoding and answer route settings are used to answer sessionless calls.
Page 152: Part 29 About Pots Modules
The ViA POTS G5 module is essentially the same as other G5 POTS modules in Genie and Merlin codecs. It can be used in the codec to stream high quality audio over a POTS (PSTN) phone line. The Tieline Music algorithm can deliver 15 kHz quality bi-directional audio at bit rates as low as 24kbps over a POTS connection.
Page 153 The ViA POTS G5 module is capable of making analog voice calls. This may be useful to dial a telephone hybrid, or to use for communications, or when there is no Tieline codec at the other end of the link. Remember analog voice calls are only 3 kHz audio quality. To configure analog phone answering mode navigate to Settings >...
Page 154: Pots Module Settings
Answering menu via Settings > Answering > POTS Answering if you are connecting to non-Tieline codecs. The codec displays POTS line status in the Status Bar at the top of the TOUCH SCREEN. Symbol Description of Status No POTS No POTS module is installed in the codec.
Page 155 Configure connection bit rates from 9.6kbps to 33.6kbps. The default Max Bitrate setting is 28800 (28.8kbps) and this only affects POTS Codec calls. Even if the line supports a higher bit rate, the Max Bitrate setting is the highest bit rate that will be attempted. Reducing this value can improve connection reliability on poor quality lines.
Page 156 ViA User Manual v3 Dialing Method (Affects Dialing only) Use this menu to select Tone (DTMF) or Pulse dialing over POTS Codec connections. Tone dialing (default) is used always when the Answer Mode is Analog Phone. Dial Tone Detect (Affects Dialing only) There are two settings in this menu: ·...
Page 157: Pots Answering Configuration
By default, Tieline codecs communicate information via session data transferred when a connection is established. If you answer a call from a non-Tieline codec (or a sessionless call from a Tieline codec), POTS Answering settings determine the algorithm used when connecting. An Answering Route can also be configured, which routes a call to a specific audio stream on the answering codec.
Page 158 2. Select Sessionless Only if answering calls from non-Tieline codecs only. Note: When Sessionless Only is configured, the codec will not wait to receive Tieline session data and this reduces the time taken to answer a sessionless call. Non-Tieline Encoding and answer route settings are used to answer sessionless calls.
Page 159: Part 30 About Sip
ViA User Manual v3 Reset POTS Answering Settings To reset POTS answering settings to factory defaults: 1. Press the HOME button to return to the Home screen, then tap Settings 2. Navigate to Answering and then tap POTS Answering 3. Tap Menu in the top left corner of the TOUCH SCREEN and then tap Reset POTS Answer Config.
Page 160 The benefit of using a SIP server to connect is that any device can be ‘discovered’ via its SIP server registration. This is particularly useful if a codec is being used in multiple locations with IP addresses that are DHCP assigned. These DHCP addresses are unreliable and are not recommended for live broadcast connections.
Page 161 2. Ensure your codec is behind a firewall and only open the TCP and UDP ports required to transmit session and audio data between your codecs. Using non-standard ports instead of Tieline default ports can also ensure the codec is more difficult to discover by external parties.
Page 162 What is a SIP URI? SIP URIs can be used to whitelist or blacklist devices from connecting to a codec. A SIP URI is the address or characters used to call another person via SIP. A SIP URI is essentially a user's 'contact address' and is used by VoIP phones and other devices to call using SIP.
Page 163 Tieline SIP codec. · From firmware v2.16.xx and later releases the user agent in a Tieline G5 codec is configured as "Tieline <ProductName> <Firmware Version>". E.g. Tieline Bridge-IT v2.18.68.
Page 164: Configuring Sip Interfaces
· Failover and SmartStream PLUS redundant streaming are not available with SIP connections. · When connecting to a Tieline G3 codec using SIP you need to manually select the G3 audio reference level in the codec. To do this select Audio >...
Page 165 ViA User Manual v3 3. Tap SIP1 to configure the first available SIP interface. 4. Tap to select and edit any setting, then tap to select the Via, i.e. the interface used to dial over SIP1 or SIP2. 5. Tap STUN Server to enter server details if using STUN (Session Traversal of User Datagram Protocol).
Page 166 ViA User Manual v3 7. Tap Public IP Address if you want to dial over SIP from behind a firewall. Enter the public IP address and then configure port forwarding to route traffic to the codec's local IP address behind your firewall.
Page 167: Configuring Sip Accounts
Up to 6 SIP accounts can be configured in the codec and registering codecs for SIP connectivity is simple. First, select the SIP server to which you will register your codec. On a LAN this may be your own server, or it could be one of the many internet servers available. When you register an account with a SIP server you will be provided with: ·...
Page 168 ViA User Manual v3 4. Tap each field in turn to enter SIP account credentials. Tap Done to confirm the details for each entry. 5. Select Answer Route to route incoming calls to this SIP account to a specific audio stream. The route setting in this menu must correspond with the answering route configured in an audio stream within the loaded program.
Page 169 Hourglass symbol indicates account registration is currently being attempted. Tick symbol indicates the account is registered to a SIP server. The SIP LED adjacent to the PPM METERS on the front of the codec also displays the following SIP account registration states:...
Page 170: Adding Sip White And Black Lists
The SIP Filters menu allows filtering of SIP URIs and User Agents to provide greater security for your codec connections. For example, add trusted network codecs to the URI Whitelist in this panel and only codecs using these SIP URIs will be able to connect. It is also possible to add SIP URIs to the URI Blacklist and add user agents to the User Agent Blacklist to deny them access to the codec.
Page 171 ViA User Manual v3 Important Note: Regular expressions should not use ^ and $ anchors because searches implicitly try to match anywhere in the line. © Tieline Research Pty. Ltd. 2020...
Page 172: Part 31 Other Touch Screen Configuration Tasks
ViA User Manual v3 Other Touch Screen Configuration Tasks The following sections explain how to configure a wide range of codec settings using the TOUCH SCREEN. 31.1 Configuring LAN/VLAN Settings Verifying IP Address Details in the Codec 1. Press the HOME button to return to the Home screen, then tap Settings 2.
Page 173 VLAN support throughout your network for VLANs to be supported in your codec. As an example, if only one physical Ethernet interface is available, VLANs can be used to operate SmartStream PLUS or separate codec 'control' and 'streaming' functions if required.
Page 174 ViA User Manual v3 6. Tap Save in the top right-hand corner to reconfigure the codec for DHCP IP address configuration. Configure a Static IPv4 Address Static IP addresses are fixed addresses which are normally recommended for studio installations. Using a static IP address ensures remote codecs can connect reliably using the same IP address over time.
Page 175 ViA User Manual v3 5. Tap to select Static. 6. Use the on-screen keyboard to enter the static IP address into the codec, and then tap the Right Arrow in the top-right hand corner of the TOUCH SCREEN. 7. Enter the IPv4 Subnet mask into the codec, and then tap the Right Arrow.
Page 176 9. Tap Save in the top right-hand corner to reconfigure the codec for static IP address configuration. IPv6 Address Assignment There are three IPv6 settings available for each LAN port on the codec and any VLANs which are configured. 1. Auto: By default, an address is automatically assigned to the codec when you connect the codec to an IPv6 router.
Page 177: Configuring A Hostname
5. Tap to select a preferred setting. Note: Default setting is Auto. 31.2 Configuring a Hostname It is possible to assign a hostname to the codec to provide a flexible way of identifying the codec on a network. 1. Press the HOME button to return to the Home screen, then tap Settings 2.
Page 178: Tielink Configuration
ViA User Manual v3 31.3 TieLink Configuration TieLink settings can be adjusted in the codec using the TOUCH SCREEN. 1. Press the HOME button to return to the Home screen, then tap Settings 2. Tap to select Transport Interfaces and then tap TieLink 3.
Page 179: Selecting An Algorithm
15kHz quality stereo audio at audio bit rates as low as 24kbps. A sample rate of 32kHz is used in the codec's default profiles to achieve ultra-low bit rate connections, but this is adjustable to 44.1kHz or 48kHz if required.
Page 180 Opus is a highly versatile open source audio coding algorithm. It incorporates technology from the well-known SILK and CELT codecs to create a low latency speech and audio codec. It is a variable bit rate algorithm ideal for live broadcast situations because of its capacity to deliver high quality, real-time Audio over IP (AoIP) at low bit rates.
Page 181 ViA User Manual v3 How do I choose the right algorithm? The algorithm you select will not only affect the quality of the broadcast but it will also contribute to the amount of latency or delay introduced. For example, if MP2 algorithms are used, program delays will be much longer than when using Tieline Music or MusicPLUS algorithms.
Page 182 3kHz 64kbps 80kbps · Low quality 3kHz · Highly compatible w ith minimum POTS phone other brands of audio quality audio codec · Very low delay · Low quality and used at moderate bit generally for rates compatibility G.722 7kHz...
Page 183 ViA User Manual v3 betw een announcers is required AAC-ELD Up to 15-30ms 24 kbps 15-30kbps · Very high quality · Great for live voice or 20kHz minimum voice and music music remotes · Very low delay · Suitable w hen at low bit rates bidirectional communication...
Page 184 ViA User Manual v3 Algorithm Selection Guide Algorithm Very Low Moderate Excellent Preferred Preferred for Highly Delay to High Perform ance for Live STLs and Com patible Delay at Low Rem otes Audio w ith other Distribution Codecs Bit rates Linear/PCM Opus Tieline Music...
Page 186: Configuring The Jitter Buffer
ViA User Manual v3 ISDN Encoding Options The codec supports ISDN connections using the following algorithms and B Channel assignments. 31.5 Configuring the Jitter Buffer Jitter, also known as latency or delay, is the amount of time it takes for a packet of data to get from one point to another.
Page 187 CAUTION: If a Tieline codec connects to a device that is using non-compliant RTP streams then the last fixed setting configured in the codec will be enabled (default is 500ms). Non- compliant devices include some other brands of codec, web streams and other devices.
Page 188 ViA User Manual v3 Good Quality: This setting lies between "Best Compromise" and "Highest Quality." It may assist in achieving higher quality connections without incurring extreme delays in transmission or significant packet loss. Highest Quality: This setting is the most conservative in terms of adapting to prevailing network conditions to reduce delay.
Page 189 ViA User Manual v3 Algorithm Non-SIP Connections SIP Connections PCM Linear (Uncompressed) Tieline Music Tieline MusicPLUS G.711 G.722 MPEG Layer 2 MPEG Layer 3 LC-AAC HE-AAC v.1 HE-AAC v.2 AAC-LD AAC-ELD Opus aptX Enhanced Configuring Automatic Jitter Buffering 1. Press the HOME button to return to the Home screen, then tap Connections 2.
Page 190 ‘going live’, to allow the codec to evaluate prevailing network conditions. The initial jitter buffer setting when a codec connects is 500ms and it is kept at this level for the first minute of connection (as long as observed delay values are lower than this point).
Page 191 During a minute, the jitter buffer is held at a safe, fixed value of 500ms while enough history is recorded to start jitter buffer adaptation. 4. Stage 4 “live” (A): This is where the codec determines it is safe enough to start broadcasting using the auto-jitter buffer level. We recommend running the codec for a few more minutes to obtain a more comprehensive history of the connection’s characteristics.
Page 192 Create an answering program to independently configure the jitter buffer settings on an answering codec. This will ensure specific fixed or auto jitter settings can be configured to suit the IP network to which the codec is connected. To do this: 1.
Page 193: Configuring Forward Error Correction
Both the local and remote codec FEC settings can be configured in your codec before dialing. These settings can also be changed ‘on the run’ while the codecs are connected. FEC should only be used if the Send/Return link quality percentage displayed on the codec is below 99, as it is of no benefit otherwise.
Page 194 Additional data is sent using FEC Recommended for local and LAN delay) in a ratio of 5:1. connections. FEC is off in the codec and the Recommended wired connection bandwidth is equal to connections & managed T1 & E1 the connection bit rate setting in connections for STLs that have the codec.
Page 195: Configuring Auto Reconnect
FEC at the studio codec. This effectively reduces the bandwidth required over the return link (communications channel) and increases the overall bandwidth available for the incoming broadcast signal from the remote site.
Page 196: Configuring Encode/Decode Direction
31.8 Configuring Encode/Decode Direction By default the codec by is configured to both encode and decode data. However, it is possible to configure the codec to either encode or decode audio data only. This is useful for: · Conserving connection bandwidth when you only need to stream data in one direction.
Page 197 ViA User Manual v3 Tap to select and deselect sources in the left and right headphone output for each individual output. Swipe left on the TOUCH SCREEN to adjust the audio level of each individual headphone source. Note: Changes not yet saved as a custom headphone mix are displayed in orange. Runtime changes are audible in real-time and persist if the unit is powered down and rebooted.
Page 198 ViA User Manual v3 2. Tap Headphones Send & Return Boost to boost either the Send or Return audio for Headphones 1-3 by 12dB. Alarm Tone Settings By default, alarm tones are enabled in the headphone outputs to deliver low battery level alerts. To disable alarm tones and adjust the level of the alarm tone in the headphones.
Page 199: Enabling Relays & Rs232 Data
Select Enable Auxiliary Data when creating a program in the Programs panel to enable RS232 data and activate rules employing relay reflection over a connection. This will allow the codec to connect to external devices and send RS232-compatible data via the serial port on the rear panel.
Page 200 Configuring RS232 Data When Data is enabled the codec can be connected to external devices and transport RS232 data using the CONTROL PORT I/O on the left side panel of the codec. It is important to configure two settings: 1. Enable serial port flow control within the codec. Flow control regulates the flow of data through the serial port.
Page 201: Monitor Control Port I/O Status
RS232 Data Configuration for more details. · Only the dialing codec needs to be configured to send RS232 data to another Tieline G5 codec. Session data sent from the dialing codec configures the answering codec. 31.11 Monitor Control Port I/O Status It is possible to monitor the status of the four relay inputs and four opto-isolated outputs available using the DB15 CONTROL PORT I/O connector.
Page 202: Configuring Tcp/Udp Ports
Tieline Codec Default Port Settings By default, the codec uses a TCP session port to send session data and a UDP port to send audio for each connection. The session port is configured to use the TCP protocol because it is the most likely protocol to get through firewalls –...
Page 203 Automatic 2000 to 65535 Note: When the Local Audio Port Allocation setting is Automatic the codec assigns the return port value and forwards this information to the codec to which you are dialing. To adjust the session or audio ports for IP connections: 1.
Page 204 ViA User Manual v3 3. Tap Answering Session Port to change the port. 4. Enter the port number, then tap Done in the top right-hand corner of the TOUCH SCREEN. 5. Tap Alternate Answering Session Port to change the port, then tap Done in the top right- hand corner of the TOUCH SCREEN.
Page 205: Configuring Qos For Ip Packets
The codec can be configured to tag IP data packets sent across a network by entering a value into the Differentiated Services Code Point (DSCP) field within the header of data packets transmitted over the network.
Page 206: Reset Defaults And Backup/Restore Settings
QoS DSCP setting. Any bandwidth partitioning schemes should partition over a small interval to ensure the codec jitter buffer does not empty and audio remains continuous. 31.14 Reset Defaults and Backup/Restore Settings There are several options in the Reset &...
Page 207 ViA User Manual v3 Backup Settings 1. Insert an SD card into the SD card slot on the rear panel of the codec. Note: A single partition FAT32 formatted SD card must be used. 2. Press the HOME button > Settings >...
Page 208 ViA User Manual v3 4. Tap to select the config file to restore on the codec and commence the system restore process. 5. Tap Proceed Anyway in the confirmation dialog to continue. 5. Press the HOME button, then tap Settings >...
Page 209: Configuring Via Interfaces
However, the actual primary interface used at each location can vary for each codec. For one codec it may be a LAN interface and for another it may be a USB cellular interface. This allows you to configure site-specific settings to suit the available network interfaces at different remote locations.
Page 210: Configuring Snmp Settings
An interface in red text is disabled, e.g. Wi-Fi in the following image. 4. Tap to select the default interface to use. 31.16 Configuring SNMP Settings The codec supports Simple Network Management Protocol (SNMP) for managing devices on IP networks. Description of SNMP Settings in the Codec Features...
Page 211 3. Tap to adjust each setting in turn. 4. Tap Done in the top right-hand corner of the TOUCH SCREEN to save each new entry. Important Note: For more information on configuring SNMP codec settings using the HTML5 Web-GUI see Configuring SNMP in the Codec.
Page 212: Configuring Regional Settings
31.17 Configuring Regional Settings The Region menu allows configuration of Country and Language settings. Configure Country Settings The Country setting in the codec configures country-specific settings like: · POTS line ring tones. · POTS line impedance. · Use of G.711 µ -law for North America and Japan, and G.711 a-law in most other regions of the world (e.g.
Page 213: Typing And Language Options
ViA User Manual v3 3. Tap Language. 4. Select the preferred language to display in the codec. 31.18 Typing and Language Options The onscreen keyboard supports multiple languages including English, French, Spanish and Portuguese. French onscreen keyboard The keyboard can be used in three different ways to enter and edit alphanumeric text.
Page 214: Configuring Web-Gui Settings
Using an External USB Keyboard Attach an external USB keyboard to a USB port on the codec. Use the arrow keys to navigate to the space bar, then use the down arrow key to scroll through language options. Use the arrow keys to navigate to each letter or number and press the Enter key to select each character.
Page 215 ViA User Manual v3 3. Tap Password to change the Web-GUI login password. 4. Enter a new password and then tap Done in the top right-hand corner of the TOUCH SCREEN. 5. Tap Alternate Port to change the alternate port used to access the Web-GUI, then tap Done in the top right-hand corner of the TOUCH SCREEN.
Page 216: Lock Or Unlock A Program In The Codec
Most remote codecs dial from the remote broadcast site back to the studio. However, if the remote codec is going to answer incoming calls, it is possible to lock a loaded custom program in a codec to ensure the currently loaded program type, e.g. mono peer-to-peer plus IFB, cannot be unloaded by a codec dialing in with a different program type like peer-to-peer mono.
Page 217: Adjusting Time Settings
ViA User Manual v3 31.21 Adjusting Time Settings To adjust time settings in the codec: 1. Press the HOME button to return to the Home screen, then tap Settings 2. Tap to expand the System menu and then tap Time 3.
Page 218: Upgrading Firmware Via Sd Card
DO NOT remove power or reboot the codec before the update has completed and the codec has rebooted itself. 6. Safely remove the SD card from the codec after performing the upgrade. From the Home screen tap Settings >...
Page 219: Safely Remove Usb Sticks And Sd Cards
To install certificates purchased from a reputable vendor: 1. Insert an SD card into the SD card slot on the rear panel of the codec. Ensure the Private Key, digital SSL Certificate and Intermediate Certificate (if required) are copied onto the card.
Page 220 ViA User Manual v3 5. Select Private Key and navigate to the correct directory and .key (Private Key) file to install from the SD card. Tap to select it. 6. Select Certificate and navigate to the SSL Certificate (.crt) file on the SD card. Tap to select it.
Page 221: Firewall Configuration
Certificates. Tap to Update SSL, Disable SSL or Remove SSL or Update SSL certificates. Troubleshooting Certificate Installation If you type "https://" before the codec IP address and can't open the Toolbox web-GUI, first uninstall the certificates and then reinstall them. Also double-check you are installing the correct certificates.
Page 222: Enabling Csrf Security
3. Tap to select and configure Ping, SSH, HTTP, HTTPS, NTP and SNMP firewall options. 31.26 Enabling CSRF Security CSRF (Cross-Site Request Forgery) protection can be configured to protect the codec from CSRF attacks. To enable or disable this setting: 1.
Page 223: About Unit Details
TOUCH SCREEN and all controls. 31.28 About Unit Details The Unit Details menu lists details like the codec firmware version, IP addresses and the serial number. 1. Press the HOME button to return to the Home screen, then tap Settings 2.
Page 224: Part 32 Connecting To The Toolbox Web-Gui
1. The ALARM LED flashes until acknowledged, and then turns solid red. 2. Alarm tones are audible in the left headphone output of HP 1-3. Tap the TOUCH SCREEN or touch any codec controls to acknowledge the alarm and stop the alarm tones. For more information see Battery Use and Power Management.
Page 225: Opening The Html5 Web-Gui & Login
3. Ensure your PC is connected to the same LAN. 4. Open your web browser and type the IP address of your codec into the address bar of your browser, e.g. http://192.168.0.xxx (the last digits are the private address details unique to your codec over a private LAN).
Page 226 Using the Web-GUI over the Internet If your codec is connected over the internet via a public static IP address it is possible to connect and configure it from any PC also connected to the internet. If you have multiple browsers open on a PC for different codecs it is possible to customize the browser title for simple identification.
Page 227: Security And Changing The Default Password
ViA User Manual v3 4. Type the IP address of your codec into your browser with a full colon and then the new port number. Important Note: Any new port specified must be within the range 2000 to 65535 inclusive.
Page 228 (up to 15 characters can be entered). Password managers can be useful when managing multiple passwords within organizations. · Ensure your codec is behind a firewall and only open the TCP and UDP ports required to transmit data and audio between your codecs.
Page 229: Part 33 Using The Html5 Toolbox Web-Gui
The following sections provide an overview of the different configuration panels available within the codec's HTML5 Toolbox Web-GUI. Navigate with the mouse pointer to the Menu bar at the top of the Web-GUI screen and click to select and open each panel in turn.
Page 230 ViA User Manual v3 Position the mouse pointer over a panel's Title bar and click and drag to move a panel and reposition it in a preferred screen position. Some panels can be resized. Click the bottom right-hand corner of a panel supporting this feature and drag and resize as required.
Page 231 ViA User Manual v3 Connect Panels: Load & Connect Programs & Manage Audio Streams Connections Panel Feature Description 1 Program Connect Click to connect/disconnect all audio streams in a program. Disconnect button 2 Audio Stream Edit and Click the Edit button to edit audio stream settings.
Page 232 Contact List Feature Description Codec Name The name given to a codec to identify it when a program is created Stream Name The name given to a stream to identify it when a program is created Status Displays the status of an audio stream, which can be Available,...
Page 233 ViA User Manual v3 Feature Description Program list The list of saved programs in the codec Create New Program Click to create a new program using the program wizard. button Delete Selected Click to delete all selected programs Programs button...
Page 234 Click to close the panel. Scheduler Events Panel Feature Description Grouping Drag and drop a column header to group scheduled events by that column, e.g. Codec Time. List scheduled View scheduled events in a list view events Close button Click to close the panel.
Page 235 1 Grouping Drag and drop a column header to group event history by that column, e.g. Codec Time. 2 Event History List View the codec's history of scheduled events. 3 Purge Scheduler Click to clear all event history displayed. History button 4 Close button Click to close the panel.
Page 236 ViA User Manual v3 Audio Menu Panels Headphones Panel Feature Description Headphone select buttons Click to select and view a headphone mix and edit routing Headphone crosspoint matrix Click to select and deselect audio crosspoints to customize routing. Change Mix Click to select the default or Custom headphone mix to view and edit.
Page 237 ViA User Manual v3 Inputs Panel Important Note: Tieline codecs have different input configurations, therefore the image shown may not reflect the number of inputs displayed in your codec Web-GUI. Feature Description Settings button Click to adjust input Name, Type, Polarity Inverted and IGC settings.
Page 238 ViA User Manual v3 Matrix Editor Panel Feature Description Cue / Talkback select buttons Click to select and view a Cue or Talkback mix and edit routing. Matrix Editor crosspoint Click to select and deselect audio crosspoints to customize matrix routing.
Page 239 ViA User Manual v3 PPMs Panel Note: Click and drag the bottom right-hand corner to expand the panel. Feature Description PPM Meters 6 PPM meters using dBFS metering Close button Click to close the panel. Media Menu File Manager Feature Description Folder and File View View all folders and files on an external drive / removable...
Page 240 ViA User Manual v3 Rename Click to rename a selected file or folder Refresh Click to refresh the panel and view all files and folders Delete Click to delete a selected file or folder Control Menu Control Port I/O Feature Description 1 Control Port Input state Displays the state of a control port input...
Page 241 Use the connected state of the Click to configure a relay to toggle based on connection codec to toggle a local output status. Back / Add New Rule button Click to add a new rule, or exit the rule creation function.
Page 242 ViA User Manual v3 Transport Panels There are several Transport panels which can be opened in the Web- GUI. Each panel provides specific transport-related configuration settings and options. Click to select and open each panel. As an example, the Network panel is displayed with network interface configuration options. A brief description of the other panels is also provided.
Page 243 Settings panels Feature Description 1 Date and Time Click to open the panel view and sync the codec to NTP time. 2 Firmware tab Click to open the panel; view software versions, download firmware and perform an upgrade. 3 Licensing tab Click to open the panel;...
Page 244 Lock Loaded User Program check-box to lock the currently loaded program in the codec; enable and assign a hostname to the codec to provide a flexible way of identifying the codec on a network; configure IP audio data packets for expedited or assured forwarding (Quality of Service or QoS) when traversing different networks.
Page 245 Click to download diagnostic information that can be sent to Tieline Logs support About Panel Details of the codec Toolbox and firmware version, as well as the codec serial number. Note: the codec name displayed will vary by product type. Feature Description 1 Close button Click to close the panel.
Page 246: Using The Html5 Toolbox Quick Connect Web-Gui
The HTML5 Quick Connect Web-GUI is designed for simple peer-to-peer connections and non- technical users. It has a reduced feature-set and allows users to: 1. Load existing programs in a codec via the Program Loader panel and then dial via the Quick Connect panel.
Page 247 Done in the top right-hand corner to save the new setting. Loading and Unloading an Existing Program If programs are saved in the codec they are displayed in the Program Loader panel. 1. Click to select a program in the Program Loader panel and click the Load button to load it in the codec.
Page 248 ViA User Manual v3 3. To unload a program click the Unload button. Dial a Loaded Program 1. Click the Connect button in the Quick Connect panel to dial a loaded program. Note: After connecting, the Connect button changes to a Disconnect button. Disconnect a Loaded Program 1.
Page 249 3. Click the select the appropriate Sample Rate and Bit Rate for the connection. Note: If only one sample rate is available this will be automatically selected. 4. Click in the Destination text box and enter the IP address of the destination codec, or click the Address Book button to select a preconfigured TieLink contact.
Page 250 ViA User Manual v3 5. Click the Connect button to dial. Dial Peer-to-Peer over ISDN with Quick Connect Important Notes: Click the Unload button in the Program Loader panel if a program is currently loaded. 1. Click the drop-down Transport menu arrow in the Quick Connect panel and select ISDN. 2.
Page 251 Set audio levels so that audio peaks average at the nominal 0vu point indicated below on the PPM meters. By default, the PPM METERS on the front of the codec, on the TOUCH SCREEN, or in the HTML5 Toolbox Web-GUI, use dBFS to express nominal operating, headroom and noise floor levels.
Page 252 ViA User Manual v3 Mono and Stereo PPM Metering When connected with a mono program the codec will display a mix of inputs 1 and 2 on PPM1. PPM 3 displays the level of return audio. When connecting with a stereo program, the codec displays audio on PPM1 and 2 for inputs 1 and 2 and PPM 3 and 4 for the return audio.
Page 253: Configure Programs With The Connections Panel
ViA User Manual v3 33.2 Configure Programs with the Connections Panel The Connections panel allows: · The configuration of new programs. · Editing of existing programs. · Loading and unloading of programs. The Connections panel delivers the ability to edit destination settings for an audio stream when other audio streams are connected, without unloading a program.
Page 254 ViA User Manual v3 2. Select Default Templates and then click the drop-down arrow to select one of the supported default templates in the codec. Note: The default templates available will vary from codec-to-codec. 3. Click Create to add the new program.
Page 255 ViA User Manual v3 5. The Edit symbol expands each audio stream, and each dialing and answering connection, to reveal configuration settings. Hover over the Information symbol to view details of each configuration setting. 6. Connections can also be connected, disconnected and managed from within the Connections panel.
Page 257: Configuring Ip Settings
If you want to dial a codec with a public IP address you simply dial the IP address to connect. If you want to dial a codec with a private IP address you need to perform network address translation (NAT).
Page 258 Click Save to store the new setting. IPv4 Address Configuration Click to select the TCP/IP tab in the Network panel to configure settings. The codec is capable of automatic DHCP address assignment, or manually configured static IPv4 address configuration via the Configure IPv4 drop-down menu.
Page 259 1. Automatically: An address is automatically assigned to the codec when you connect the codec to an IPv6 router. This process is similar to how an IPv4 DHCP address is assigned. 2. Manually: Select to enter static IPv6 address details.
Page 260 ViA User Manual v3 Manual IPv6 Address Assignment 1. To configure IPv6 address details into the codec manually, select Manually and enter details into the Address, Prefix and Gateway text boxes. 2. Click Save to store all configuration settings. Specifying DNS Settings It is possible to specify Domain Name Server (DNS) settings to allow easy look up of codecs within the specified DNS Addresses or Domains.
Page 261 However, the actual primary interface used at each location can vary for each codec. For one codec it may be a LAN interface and for another it may be a USB cellular interface. This allows you to configure site- specific settings to suit the available network interfaces at different remote locations.
Page 262 Click Save to store new configuration settings. Configuring QoS The codec can be configured to tag IP data packets sent across a network by entering a value into the Differentiated Services Code Point (DSCP) field within the header of data packets transmitted over the network.
Page 263: Configure Cellular Modems And Module
Telco's website. Usually a Telco will list internet and MMS APN information and you need to enter the internet APN details in the codec, as well as the correct authentication type. See...
Page 264 2. Enter the APN details and click the Save button. Important Note: Up to 10 custom access point profiles can be added to the codec. 3. Click the tab for the modem or module you are configuring and select the Overwrite APN checkbox, then choose the correct profile in the Profile drop-down menu and click Save ©...
Page 265: Configuring Tielink Settings
TieLink user manual. There are two ways of connecting using the TieLink Traversal Server: 1. Use the front panel of a codec to select a contact and dial without creating and saving a program. 2. Create a Program with TieLink configuration parameters specified.
Page 266 Click the ON/OFF button to enable each individual interface and/or select the interfaces used for Fuse-IP connections (Note: This is a simpler way to configure Fuse-IP. TieLink supports one connection to a single codec using Fuse-IP). 3. Adjust Tieline Interface Settings Adjust TieLink interface ports, inactivity timeouts and Fuse-IP interface selections.
Page 267 ViA User Manual v3 Reorder TieLink Interface Priority When the codec attempts to connect to a TieLink contact, local interfaces are used in the order in which they are listed. For example, if both LAN1 and Wi-Fi are configured for use when dialing a contact, TieLink will attempt to use these interfaces in the order in which they are listed in the panel.
Page 268 Select a Contact to Dial using TieLink From a dialing perspective, the Program Manager panel is used to select a contact to dial from within a TieLink contact list that has been shared with a codec. When creating a program: 1. Click the Address Book button to select a contact to dial from the TieLink Address Book.
Page 269 TieLink panel as displayed in the following example. Please note that this is the simplest way to configure a Fuse-IP connection. Important Note: Ensure an answering program is configured for Fuse-IP on the destination codec and locked. © Tieline Research Pty. Ltd. 2020...
Page 270 A TieLink administrator updates codecs included in, and excluded from, Contact Lists. Codec members of a Contact List shared with a codec are displayed from the Menu Bar by selecting Connect > Contact List to open the Contact List panel.
Page 271 The Contact List panel in the Toolbox Web-GUI may need 'refreshing'. f. DNS - Not resolving the STUN server set in the TieLink panel. Note: If a codec has a statically configured IP address, ensure that DNS Server settings are also configured.
Page 272: Enabling The Cloud Codec Controller
3. Click Save to store the new configuration. Important Notes: · Ensure CSRF is disabled in the codec or it will not be able to connect to the CCC. This setting is [OFF] by default and is also available in the codec menu via Settings >...
Page 273 Note: the studio codec should be configured in server mode. 4. Enter the Fuse-IP Server Address, which is the public static IP address of the server codec at the studio. Then enter the server codec's serial number in the Server Serial Number text box.
Page 274 · Fuse-IP cannot be configured as a default Primary, Secondary or Tertiary Via. · Data is sent by the codec over the newly created 'tunnel' as soon as Fuse-IP is enabled, even if a connection has not been configured and dialed. Depending on the number of interfaces being used, the codecs may transmit and receive up to 24MB of data per hour at each end of the link.
Page 275: Line Hunt Call Answering
Line Hunt as the routing type. Then select Group 1 for the first three audio streams, to route outgoing and incoming calls via inputs and outputs 1 to 3 of a codec at the studio. These physical inputs and outputs on the codec can be routed to a particular studio or station.
Page 276 Any Tieline G5 codec dialing into a codec can display a designated Caller ID in the Connection panel. In the following example, Studio A and Studio B have called into the codec using a specific caller ID, which is displayed next to the stream name.
Page 277: Configuring Isdn
ViA User Manual v3 33.9 Configuring ISDN A ViA ISDN module can be inserted into the codec's rear panel module slot and a dial and/or answer program can be configured using the HTML5 Toolbox Web-GUI. See About ISDN Modules for additional information on ISDN. It may also be necessary to: Configure ISDN module settings.
Page 278 Typically, each ISDN BRI service in the US will have two SPIDs and these must be entered correctly. When you enter a SPID into your codec and connect it to an ISDN line, an initialization and identification process takes place, whereby the terminating equipment (your codec) sends the SPID to the switch.
Page 279 · Expected dialing behaviors, e.g. if B channels should bond or not, and whether audio streams need to use Dial and Answer Route tags. · The type of call being received by the codec, e.g. Tieline (with Tieline Session Data) versus non-Tieline sessionless calls.
Page 280 When an unbonded single B Channel is selected Bonded Unbonded (May Calls using the same algorithm from the same Tieline codec, Bond) or sessionless calls, will attempt to bond when received. Calls using incompatible algorithms will not be bonded © Tieline Research Pty. Ltd. 2020...
Page 281 Config 1-2 in ISDN Answer. You can also select the default algorithm. For example, if a call from a non-Tieline codec is received via B Channel 1 on Module 1 (i.e. no Dial Route has been specified in the dialing codec): 1.
Page 282 ISDN calls from Tieline codecs, or both Tieline and non-Tieline codecs (i.e. you are not sure which type of codec may call). In this mode, when the codec answers a call it initially expects to receive Tieline session data from the dialing codec and configure its own algorithm settings according to that.
Page 283 IP or POTS. The following example shows how a Tieline codec can be configured to answer up to 4 separate mono ISDN calls at different times from both Tieline and non-Tieline codecs, as well as two mono IP audio streams.
Page 284: Configuring Pots
Configure Country Setting. 4. Click the drop down arrow to adjust the Answer Mode and select how the module in the codec will be able to answer incoming POTS calls. Options include: · POTS Codec: allows the POTS G5 module to receive incoming audio data over a POTS line.
Page 285 5. Click the Max Bitrate drop-down arrow to adjust the maximum bit rate (dialing and answering). The default setting is 28800 (28.8kbps) and this only affects POTS Codec calls. The range of the setting is 9.6kbps to 33.6kbps. Even if the line is capable of establishing a connection at a higher bit rate, the Max Bitrate setting is the highest bit rate that will be attempted.
Page 286 · The Other algorithm. This configuration will accept the settings from an incoming Tieline codec when it dials with session data enabled. It will also allow the codec to answer a call from a Comrex POTS codec supporting the Other algorithm setting.
Page 287 3. Select the Sessionless Only check-box when only non-Tieline codecs are dialing a Tieline codec over POTS. This allows you to choose the default encoding setting and Route the incoming call to a nominated audio stream via a corresponding Answer Route in the answering codec program if required.
Page 288 Config 1 or 2 in POTS Answer. You can also select the default algorithm. For example, if a call from a non-Tieline codec is received via POTS Module 1 (i.e. no Dial Route has been specified in the dialing codec): 1.
Page 289 4. Click Save Settings to store the new Config settings. 5. This will associate the incoming call with a corresponding Answer Route configured in the answering codec program, e.g. Answer Route 1 as displayed in the following example. © Tieline Research Pty. Ltd. 2020...
Page 290: Configuring Input/Output Settings
ViA User Manual v3 33.11 Configuring Input/Output Settings Open the HTML5 Toolbox Web-GUI and click Inputs to display the Inputs panel. Adjusting Audio Levels To adjust input audio levels, click on the input slider and drag it to the desired input gain level. Alternatively, click the arrows below a PPM meter to incrementally increase or decrease the input level in 0.5dB steps.
Page 291 OUTPUT 1 and 2. If you are not using the auxiliary input ensure it is Off to avoid additional noise in program audio. Codec inputs 1-3 and the stereo auxiliary input are configured for analog audio by default. To reconfigure the input type: 1.
Page 292 ViA User Manual v3 Select Input Gain The default analog input gain setting for inputs 1-3 is Medium Microphone Gain. The stereo auxiliary input is a line level input when operating in analog mode. To adjust input gain settings: 1. Click the Input Settings symbol on the input you want to adjust.
Page 293 3. Click Save to confirm the change. On/Off as Cough Button This feature on Inputs 1-3 allows the ON/OFF button on the codec to be turned into a cough button, whereby an input is turned off while the ON/OFF button is pressed. Each input can be configured independently.
Page 294 ViA User Manual v3 3. Click Save to confirm the change. Note: The label on the input changes from ON to COUGH when enabled. Polarity Inverted Select the Polarity Inverted check-box to invert the polarity of an input. 1. Click the Input Settings symbol on the input you want to adjust.
Page 295 3. Click Save to confirm the change. Audio Reference Levels By default, codec the PPM METERS on the front of the codec, on the TOUCH SCREEN, or the HTML5 Toolbox Web-GUI, use dBFS to express nominal operating, headroom and noise floor levels.
Page 296: Configure Mono Or Stereo Peer-To-Peer Programs In Via
Programs. Note: The following connection setup instructions will show how to configure a dial and answer program, with a backup connection. If you want the codec to either dial or answer only, select the option and the wizard will automatically display relevant screens to allow you to configure the codec correctly.
Page 297 Creating Rules. 4. Enter a Stream Name, then add a Caller ID and configure the codec to dial, answer or dial and answer. Then click Next. Note: The caller ID is used to identify calls. Select Advertise On TieLink if configuring answering audio streams that will be used as dialing destinations in TieLink Traversal Server Contact Lists.
Page 298 The G3 profile setting supports maintaining specific G3 codec settings when answering a call from a G5 codec. 1. Auto: The codec will dial the G3 codec and connect in mono or stereo. Note: This is overridden in a ViA codec when a G3 Main + IFB use-case is configured.
Page 299 3. Channel 2: The answering codec will always route incoming calls to codec Channel 2 (right output). 5. This audio stream connection in the wizard will allow the codec to dial. Enter the name of the connection in the text box, then click Next.
Page 300 ViA User Manual v3 Important Note: The Remote Audio Port is the codec port at the remote end of the link to which you are sending audio. The Local Audio Port is used by the local codec to receive audio from the remote codec. When Tieline Codecs is the Session Protocol selected (using Tieline session data), the default port value for the Local Audio Port is Automatic.
Page 301 This means that if primary audio stream packets are not received at the remote codec, there is a good chance that FEC packets taking an alternate route will be received and replace them. When...
Page 302 Remote Audio Port 9001 by default and the Local Audio Port allocated is Automatic. Note: Automatic indicates that the codec will arbitrarily allocate the local port value and send this information to the codec to which you are dialing. Important Notes: ·...
Page 303 Analog Phone to configure a standard analog phone call, then click Next. Next, enter the phone number of the codec or device you want to dial. Next, click Save Program to save the program with default settings, or click Next to specify algorithm settings and configure a backup connection if required (recommended).
Page 304 Important Note: When Auto Reconnect is enabled, the dialing codec will continue to attempt a connection with the remote codec until Disconnect is pressed either on the dialing codec's keypad, or in the Web-GUI.
Page 305 Configuring ViA to Answer Connections The codec is capable of being configured to accept calls via different transports (e.g. IP, ISDN and POTS), or to accept calls using different audio ports. To answer one or more incoming audio stream connections: 1.
Page 306 Connections panel and the Program Loader panel (in the Quick Connect web-GUI). Select and connect audio streams in a program using the Connections panel, or dial the program manually using the codec TOUCH SCREEN. © Tieline Research Pty. Ltd. 2020...
Page 307: Configure Mono Or Stereo + Ifb Dialing Programs
ViA User Manual v3 33.13 Configure Mono or Stereo + IFB Dialing Programs This program is designed to allow ViA to dial a Merlin or Merlin PLUS codec at the studio and transmit: 1. A bidirectional mono or stereo audio stream connection.
Page 308 · Click to select the Favorite check-box if you want to add the new program to the list of favorites in the codec. Note: The following example is configured to connect a stereo audio stream and mono IFB stream.
Page 309 Creating Rules. 4. Enter a Stream Name, then add a Caller ID and configure the codec to dial, answer or dial and answer. Then click Next. Note: The caller ID is used to identify calls. Select Advertise On TieLink if configuring answering audio streams that will be used as dialing destinations in TieLink Traversal Server Contact Lists.
Page 310 The G3 profile setting supports maintaining specific G3 codec settings when answering a call from a G5 codec. 1. Auto: The codec will dial the G3 codec and connect in mono or stereo. This is overridden in a Merlin or Merlin PLUS codec when a G3 Main + IFB use-case is configured.
Page 311 ViA User Manual v3 7. Configure destination codec dialing and encoding settings. Enter an IP address, or click the Address Book button to select a TieLink contact. For IP connections configure the IP address, ports, and then specify which streaming interface is used to dial this connection, e.g.
Page 312 FEC settings and configure a failover connection or SmartStream PLUS for this audio stream (recommended). Note: If you connect multiple remote codecs simultaneously to a Merlin PLUS codec at the studio (when creating 2 x Mono or Stereo Peer-to-Peer + IFB connections), use Remote Audio Port 9020 to configure the second mono/stereo dialing connection at the studio.
Page 313 This means that if primary audio stream packets are not received at the remote codec, there is a good chance that FEC packets taking an alternate route will be received and replace them. When...
Page 314 ViA User Manual v3 Important Notes: · SmartStream PLUS redundant streaming over multiple IP interfaces mitigates lost packets and provides IP network backup if an IP link is lost. · Only one SmartStream PLUS connection per audio stream is supported with uncompressed PCM, or when encoding with aptX Enhanced, G.711 or G.722 algorithms.
Page 315 Analog Phone to configure a standard analog phone call, then click Next. Next, enter the phone number of the codec or device you want to dial. Next, click Save Program to save the program with default settings, or click Next to specify algorithm settings and configure a backup connection if required (recommended).
Page 316 1. Click to select the check-box for Create a Failover Connection. Adjust the parameters and click Next. Important Note: When Failover is enabled, the codec will fail over to a backup connection under the following circumstances: · There is sudden loss of connectivity to the primary destination.
Page 317 IFB audio stream in the wizard. 1. Enter the IFB Stream Name, then add a Caller ID and configure the codec to dial, answer or dial and answer. Then click Next. Note: The caller ID is used to identify calls. Select Advertise On TieLink if configuring answering audio streams that will be used as dialing destinations in TieLink Traversal Server Contact Lists.
Page 318 ViA User Manual v3 2. This audio stream connection in the wizard will allow the codec to dial. Enter the connection name in the text box, then click Next 3. Configure the transport settings for the connection, then click Next.
Page 319 Click Save Program to save the program with the default algorithm, jitter and FEC settings which are physically entered in the codec. Alternatively, click Next to specify individual algorithm, jitter buffer and FEC settings and configure a backup connection or SmartStream PLUS for this audio stream (recommended).
Page 320 ViA User Manual v3 · Auto Jitter Adapt and the preferred auto jitter setting using the drop-down arrow for Buffer priority. It is also possible to configure the Minimum depth and Maximum depth of jitter over the connection. See Configuring the Jitter Buffer for more details.
Page 321 Analog Phone to configure a standard analog phone call, then click Next. Next, enter the phone number of the codec or device you want to dial. Next, click Save Program to save the program with default settings, or click Next to specify algorithm settings and configure a backup connection if required (recommended).
Page 322: Configure 2 Mono Peer-To-Peer Dialing Connections
· When dialing a multistream program to both G3 and G5 codecs, by default the Audio Reference Level will be configured for the compatibility of the codec that connects first. I.e. if you dial a G3 codec first then the G3 Audio Reference Level will be configured for all connections.
Page 323 Creating Rules. 4. Enter a Stream Name, then add a Caller ID and configure the codec to dial, answer or dial and answer. Then click Next. Note: The caller ID is used to identify calls. Select Advertise On TieLink if configuring answering audio streams that will be used as dialing destinations in TieLink Traversal Server Contact Lists.
Page 324 The G3 profile setting supports maintaining specific G3 codec settings when answering a call from a G5 codec. 1. Auto: The codec will dial the G3 codec and connect in mono or stereo. This is overridden in a Merlin or Merlin PLUS codec when a G3 Main + IFB use-case is configured.
Page 325 3. Channel 2: The answering codec will always route incoming calls to codec Channel 2 (right output). 5. This audio stream connection in the wizard will allow the codec to dial and connect the first audio stream of the two audio streams being configured. Enter the name of the connection in the text box, then click Next.
Page 326 The audio for this audio steam will use analog or digital input and output 1 for both the dialing and answering codecs. If you need to change default port settings on the codec from which the call originates, this will also need to be adjusted in the answering codec using a custom program.
Page 327 This means that if primary audio stream packets are not received at the remote codec, there is a good chance that FEC packets taking an alternate route will be received and replace them. When a FEC percentage lower than 100% is configured, FEC packets are automatically ©...
Page 328 Remote Audio Port 9001 by default and the Local Audio Port allocated is Automatic. Note: Automatic indicates that the codec will arbitrarily allocate the local port value and send this information to the codec to which you are dialing. Important Notes: ·...
Page 329 Analog Phone to configure a standard analog phone call, then click Next. Next, enter the phone number of the codec or device you want to dial. When multiple POTS modules are installed, click the Via drop-down menu and select Module 1 or Module 2 to specify which POTS module will dial.
Page 330 Important Note: When Auto Reconnect is enabled, the dialing codec will continue to attempt a connection with the remote codec until Disconnect is pressed either on the dialing codec's keypad, or in the Web-GUI.
Page 331 5. Click Next to configure the second audio stream. Configure the Second Peer-to-Peer Audio Stream 1. Enter a Stream Name, then add a Caller ID and configure the codec to dial, answer or dial and answer. Then click Next. Select Advertise On TieLink if configuring answering audio streams that will be used as dialing destinations in TieLink Traversal Server Contact Lists.
Page 332 ViA User Manual v3 2. This audio stream connection in the wizard will allow the codec to dial and connect the second audio stream. Enter the name of the connection in the text box, then click Next. 3. Continue through the steps in the wizard to complete configuration in the same way as the first peer-to-peer connection was configured.
Page 333: Configure 3 Mono Peer-To-Peer Dialing Connections
· When dialing a multistream program to both G3 and G5 codecs, by default the Audio Reference Level will be configured for the compatibility of the codec that connects first. I.e. if you dial a G3 codec first then the G3 Audio Reference Level will be configured for all connections.
Page 334 Important Notes for Rules: · The codec has 4 physical CONTROL PORT GPIOs; 7 Tieline and WheatNet virtual inputs (1-7); 64 Tieline virtual logic outputs; and, 64 virtual WheatNet logic outputs (these allow Tieline WheatNet-IP enabled codecs to activate functions across a WheatNet-IP network).
Page 335 Creating Rules. 4. Enter a Stream Name, then add a caller ID and configure the codec to Dial only. Then click Next. Note: The caller ID is used to identify calls. Select Advertise On TieLink if configuring answering audio streams that will be used as dialing destinations in TieLink Traversal Server Contact Lists.
Page 336 3. Channel 2: The answering codec will always route incoming calls to codec Channel 2 (right output). 5. This audio stream connection in the wizard will allow the codec to dial and connect the first audio stream of the two audio streams being configured. Enter the name of the connection in the text box, then click Next.
Page 337 The audio for this audio steam will use analog or digital input and output 1 for both the dialing and answering codecs. If you need to change default port settings on the codec from which the call originates, this will also need to be adjusted in the answering codec using a custom program.
Page 338 Click Next Stream to configure the first audio stream with default algorithm, jitter and FEC settings which are physically entered in the codec. Alternatively, click Next to specify individual algorithm, jitter buffer and FEC settings and configure a failover connection or SmartStream PLUS for this audio stream (recommended).
Page 339 This means that if primary audio stream packets are not received at the remote codec, there is a good chance that FEC packets taking an alternate route will be received and replace them. When a...
Page 340 ViA User Manual v3 Important Notes: · SmartStream PLUS redundant streaming over multiple IP interfaces mitigates lost packets and provides IP network backup if an IP link is lost. · Only one SmartStream PLUS connection per audio stream is supported with uncompressed PCM, or when encoding with aptX Enhanced, G.711 or G.722 algorithms.
Page 341 Analog Phone to configure a standard analog phone call, then click Next. Next, enter the phone number of the codec or device you want to dial. When multiple POTS modules are installed, click the Via drop-down menu and select Module 1 or Module 2 to specify which POTS module will dial.
Page 342 1. Click to select the check-box for Create a Failover Connection. Adjust the parameters and click Next. Important Note: When Failover is enabled, the codec will fail over to a backup connection under the following circumstances: · There is sudden loss of connectivity to the primary destination.
Page 343 Configure the Second and Third Peer-to-Peer Audio Streams 1. Enter a Stream Name, then add a Caller ID and configure the codec to dial, answer or dial and answer. Then click Next. Select Advertise On TieLink if configuring answering audio streams that will be used as dialing destinations in TieLink Traversal Server Contact Lists.
Page 344 IP connection. Session Port 9002 and Remote Audio Port 9020 are used by default for the third IP connection. · If you connect to a G3 codec using IP2 it is necessary to change the session port on the answering codec to 9012 for the second audio stream connection, as this is used by default on G3 codecs for IP2.
Page 345: Configuring Sip
1. Register the codec to a SIP server using SIP account credentials. 2. Configure a SIP interface in the codec. Note: This SIP1 or SIP2 interface will include the proxy and port settings, as well as the selected IP interface used to make the connection, e.g.
Page 346 7. Enter a public IP address in the Public IP menu if you want to dial over SIP from behind a firewall. Then configure port forwarding to route traffic to the codec's local IP address behind your firewall. Note: Do not enter a Public IP address if STUN is configured.
Page 347 Up to 6 SIP accounts can be configured in the codec and registering codecs for SIP connectivity is simple. First, choose the SIP server to which you will register your codec. On a LAN this may be your own server, or it could be one of the many internet servers available. We recommend that you use your own SIP server and configure it to use G.711, G.722, MP2 and AAC algorithms.
Page 348 Not Registered (above the Enable check-box) becomes Registered. 6. In the Toolbox Web-GUI the red SIP indicator adjacent to the codec Online indicator also changes to green when an account is currently registered in the codec and ready to be used when dialing over SIP.
Page 349 The SIP Filter Lists panel allows filtering of SIP URIs and User Agents to provide greater security for your codec connections. For example, add trusted network codecs to the URI Whitelist in this panel and only codecs using these SIP URIs will be able to connect. This is like saying, "if you have the key you can open the door"...
Page 350 Important Note: Some codec manufacturers allow whitelisting of calls by 'User Agent.' Therefore, it may be necessary to enter a Tieline codec user agent into a non-Tieline codec to allow it to connect to a Tieline SIP-enabled codec. From firmware v2.16.xx the user agent in the codec is configured as "Tieline <Product Name>...
Page 351: Configure Peer-To-Peer Sip Programs
SIP as the Session Protocol. Important Notes: Before you start program configuration please note: · You cannot edit a program when it is currently loaded in the codec. · Some drop-down menus and settings may be greyed out intentionally depending on features available.
Page 352 Creating Rules. 4. Enter a Stream Name, then add a Caller ID and configure the codec to dial, answer or dial and answer. Then click Next. Note: The following example will display how to configure a dial and answer program. If you want the codec to either dial or answer only, select the option and the wizard will automatically display screens to allow you to configure the codec correctly.
Page 353 SIP account if you are using a SIP server to establish a connection. If you wish to dial from one of the codec's registered accounts, enter the account name in the Account field using the format accountname@sipserverdomain, e.g. tieline_test1@getonsip.com. In this configuration the account interface will be used rather than the specified Via, e.g.
Page 354 · RFC-compliant FEC can also be configured if required and the percentage is configurable. 10. Click Add a remote jitter preference to send preferred jitter settings to a remote codec. Note: this is just a preference as per EBU Tech 3368 and there is no guarantee that the remote codec will accept or support these jitter configuration settings.
Page 355 11. Click Next to select the check-box if you want to Enable Auto Reconnect. 12. Click Next to name the answering connection for when calls are received by the codec. 13. Click Next to configure the Session Protocol as SIP for the answering connection to receive a SIP call.
Page 356: Configure Multiple Stream Sip Programs
Configuring a 2 or 3 x Mono Peer-to-Peer SIP Program Important Notes: Before you start program configuration please note: · You cannot edit a program when it is currently loaded in the codec. · Some drop-down menus and settings may be greyed out intentionally depending on features available.
Page 357 Creating Rules. 4. Enter a Stream Name, then add a Caller ID and configure the codec to dial, answer or dial and answer. Then click Next. Note: The following example will display how to configure a dial and answer program. If you want the codec to either dial or answer only, select the option and the wizard will automatically display screens to allow you to configure the codec correctly.
Page 358 SIP connections because Tieline session data is replaced by SDP for SIP connections. 5. This audio stream connection in the wizard will allow the codec to dial. Enter the name of the connection in the text box, then click Next.
Page 359 SIP Interfaces panel. The default setting is 5004 to 5054. · To contact a codec that is behind a firewall or NAT-enabled router, it is essential that this and all other relevant ports are open and forwarded to the other device.
Page 360 ViA User Manual v3 10. Click Add a remote jitter preference to send preferred jitter settings to a remote codec. Note: this is just a preference as per EBU Tech 3368 and there is no guarantee that the remote codec will accept or support these jitter configuration settings. Verify configuration settings on the remote codec to ensure settings are correct.
Page 361 To answer multiple SIP calls you need to create and lock a suitable multiple stream answering program in the codec, or it will be unloaded by the first SIP call and a default peer-to-peer program will be loaded. © Tieline Research Pty. Ltd. 2020...
Page 362: Answering Multiple Sip Peer-To-Peer Calls
SIP account you have registered to the codec. In this way, when a call is received via a particular account, it is routed to the audio stream with the matching audio answer route. This process also reliably predetermines which inputs and outputs are used on the answering codec (e.g.
Page 363: Load, Unload And Dial A Program
SIP Interfaces panel in the HTML5 Toolbox web-GUI. Ensure your firewall has the required TCP and UDP ports open if you are receiving multiple SIP calls. · Remember to lock an answering program in a codec when answering multiple SIP calls.
Page 364 3. If Lock Loaded User Program has been configured in the Options panel, a black Padlock symbol appears next to the program name in the Connections panel, to indicate a program is locked in the codec. Unload a Program 1. To unload a loaded program click Change Program.
Page 365 ViA User Manual v3 3. Click the connection Connect/Disconnect symbol and then click Connect; this connects an individual audio stream connection. Disconnecting a Program To disconnect audio streams and connections within an existing program there are three options: 1. Click the Disconnect button to disconnect all audio streams and connections configured in a program.
Page 366 ViA User Manual v3 Change Dialing Settings To edit destination dialing settings: 1. Click the Edit symbol adjacent to a connection. 2. Adjust dialing and connection settings and then click Save to change edited settings in the program. Note: The IP address can be changed, or a TieLink contact can be selected if Traversal Server Contact Lists have been configured.
Page 367: Adjusting The Connection Bit Rate
ViA User Manual v3 33.21 Adjusting the Connection Bit Rate 1. Open the HTML5 Toolbox Web-GUI and click Connect, then select Connections to open the Connections panel. 2. Click Connect/Disconnect symbol for an active connection and then click the drop-down Bit Rate arrow to select and renegotiate a new bit rate.
Page 368: Delete A Program
33.23 Matrix, Cue and Talkback Editing The matrix editor in the codec allows any input to be routed to any output. Default routing settings are configured for each program type and these default matrices can be edited, saved and recalled as required.
Page 369 ViA User Manual v3 · Only crosspoint routing settings for XLR and Digital Outputs are stored in a custom matrix. The send/return balance, ganging, output mute and output level settings are not saved. Viewing the Matrix Editor click Open the HTML5 Toolbox Web-GUI and Audio in the Menu Bar, then click Matrix Editor to open the Matrix Editor panel.
Page 370 > XLR Outputs / Digital Outputs on the codec TOUCH SCREEN. In the following example, the auxiliary input (AuxL and AuxR) have been deselected from the encoder outputs (Enc1 and Enc2) and have instead been routed to the analog XLR outputs (Out1 and Out2). Note: Changes not yet saved as a custom mix are displayed in orange.
Page 371 2. Enter a new Name and Description (if required) and click Save. 3. The new custom mix stays loaded in the codec until a new mix is loaded, an incompatible program is loaded, or program defaults are restored via Reset Defaults.
Page 372 Operation. Auxiliary Input Cue The codec supports offline cueing of external analog and digital sources attached to the stereo auxiliary input. By default, offline cue monitoring of the auxiliary input is only available via headphone output 1 (HP1). This routing can be adjusted as required.
Page 373 ViA User Manual v3 Important Notes: To enter offline cue mode for file playback select HOME > Media > Playback and then tap the Cue button on the Playback screen. An orange Cue symbol is displayed in the Status Bar at the top of the TOUCH SCREEN to notify the user that offline cue monitoring is enabled.
Page 374: Headphone Matrix Editing
In essence, custom headphone mixes are "attached" to a Matrix Editor matrix when it is saved. This is displayed in the codec as per the following image. In this example, "Basketball" is the name of the custom Matrix Editor matrix and "Glenn mix" is the name of the custom headphone mix attached to this matrix.
Page 375 ViA User Manual v3 Click Change Mix to view and load previously saved custom headphone mixes listed under Custom Configurations. Click the Options symbol to view other options, including: 1. Undo Changes: Clears edits in a headphone mix that have not been saved. 2.
Page 376: Reset Factory Default Settings
33.25 Reset Factory Default Settings There are several options which allow you to backup, restore or reset specific factory default settings within the codec. See Reset and Restore Factory Defaults for more details on each option.
Page 377: Backup And Restore Functions
ViA User Manual v3 2. Click one of the available reset options to adjust codec settings, or reboot the codec. Note: Hover with the mouse pointer over the Information symbol to view a tool-tip for each reset option. 3. A confirmation dialog appears for each option; click Yes to proceed.
Page 378 Program Files check-box and deselect the System check-box if you are only copying programs onto codecs. 4. Click Restore and select a saved .tgz file to load onto the codec. A Success dialog confirms the files have been restored. Note: The codec will automatically reboot after restoring settings.
Page 379 Caution: DO NOT use advanced XML configuration features unless you fully understand how they will affect the codec. The standard backup and restore function should normally be used. Damage to the codec may occur if this feature is used without fully understanding how it will affect the codec.
Page 380: Import And Export Programs
ViA User Manual v3 33.27 Import and Export Programs It is possible to import and export individual programs using the Program Manager panel. Exporting Programs 1. Open the HTML5 Toolbox Web-GUI and click Connect in the Menu Bar, then select Program Manager to launch the Program Manager panel.
Page 381: Lock Or Unlock Programs
For example, if you require the codec at the studio to always connect in mono, simply load and lock a mono program in the codec. Generally programs will be up or down-mixed by the answering codec to match the loaded program type.
Page 382: Configure Country Setting
ViA User Manual v3 33.29 Configure Country Setting The Country setting in the codec configures country-specific settings like: · POTS line ring tones. · POTS line impedance. · Use of G.711 µ -law for North America and Japan, and G.711 a-law in most other regions of the world (e.g.
Page 383: Configuring Snmp In The Codec
Tieline codec and interpret SNMP data. The codec supports SNMPv1 and SNMPv2 MIB protocols. The required MIB files can be downloaded from the codec using the following link in a PC web browser connected to the same network as your codec:...
Page 384: Download Logs
1213. An example of a free MIB browser is available at http://www.ireasoning.com/. 33.31 Download Logs The codec is capable of providing diagnostic information via user logs, which can either be sent to Tieline support, or downloaded for user diagnostics. Procedure for Sending Logs to Tieline 1.
Page 385: Using The Program Scheduler
ViA User Manual v3 33.32 Using the Program Scheduler The program Scheduler is a powerful tool which facilitates automatically connecting and disconnecting programs using a simple calendar-based user interface. Key features include: · Drag and drop to add programs into the scheduler. ·...
Page 386 ViA User Manual v3 3. Add a Title, and adjust the Start and End time for each event. It is also possible to adjust the frequency of an event, e.g. daily, weekly or monthly. 4. Click Save to add the new event to the Scheduler panel. Edit or Delete an Event 1.
Page 387 ViA User Manual v3 2. Two options are presented if the event is a recurring event: · Edit the current event you have selected, or · Edit all events in the series. 3. Select the preferred option and edit settings in the Event, then click Save to store all changes. Click Delete to delete an Event.
Page 388 ViA User Manual v3 View Event History To view the history of scheduled events in a codec click Connect in the Menu Bar, then select Scheduler History to launch the Scheduler History panel. Press the Purge Scheduler History button to delete all events listed.
Page 389: Rs232 Data Configuration
Connections panel to enable out-of-band RS232 data and activate rules employing relay reflection over a connection. This will allow the codec to connect to external devices and send RS232- compatible data via the serial port on the rear panel. Alternatively, select Home screen > Dialer >...
Page 390 Ideally the settings on both codecs should match, or you could have data overflow issues. · Only the dialing codec needs to be configured to send RS232 data. Tieline session data sent from the dialing codec will configure all other compatible Tieline codecs (non-G3) when you connect.
Page 391: Creating Rules
· Program and stream level rules configured in the Program Manager panel are only active when the program is loaded. Following is a summary of how codec, program and stream level rules are displayed in the Rules panel when configured.
Page 392 ViA User Manual v3 Important Notes: · The codec has 4 physical CONTROL PORT GPIOs and 64 Tieline logic IOs. These Tieline logic IOs are only supported between Genie, Merlin, ViA and Bridge-IT IP codecs. · Up to 64 WheatNet logic IOs are available in Genie Distribution and Merlin PLUS WheatNet-IP codecs, which allow Tieline WheatNet-IP enabled codecs to activate functions across a WheatNet-IP network.
Page 393 3. Click to select the appropriate rule for your requirements. Rule 1: Use Two Local Inputs to Connect/Disconnect a Program This rule is used to connect and disconnect a selected program when different codec control port inputs or virtual inputs are activated.
Page 394 4. Check the Rule summary and click Create Rule to save the settings. Rule 3: Use a Local Input to Toggle a Remote Output Use this rule to allow a local codec's control port input or virtual input to change the state of a remote output.
Page 395 This rule is used to toggle a codec's control port relay output each time a program connects and disconnects. 1. Click the rule in the Rules panel titled Use the connected state of the codec to toggle a local output.
Page 396: Monitoring Control Port I/O Status
ViA User Manual v3 4. Click Yes in the confirmation dialog. 33.35 Monitoring Control Port I/O Status It is possible to monitor the status of the four control port inputs and four opto-isolated outputs available using the DB15 CONTROL PORT I/O connector. To monitor status: 1.
Page 397: Adjusting Codec Time And Date
When the codec is attached to a network it will automatically ping the selected NTP server every two hours and update the time in the codec. It is also possible to manually synchronize the time. Note: The codec will not ping a server while connected.
Page 398: Upgrading Codec Firmware
By default the HTML5 Web-GUI integrates with TieServer to automatically update users when a firmware upgrade is available. 1. Connect the codec to a PC using a LAN connection and open the HTML5 Toolbox Web-GUI. 2. If new software is available the Upgrade symbol appears in the top-left of the screen.
Page 399 4. Select the .bin file you are using to perform the upgrade and click Open to start the upgrade. IMPORTANT: The codec will reboot automatically after the firmware upgrade. DO NOT remove power or reboot the codec before the update has completed and the codec has rebooted itself.
Page 400: Part 34 Reference
· The Genie and Merlin families of IP codecs support two simultaneous Ethernet connections. 3. If you are connecting a single codec to a router without a firewall you can enter the public IP address, Subnet Mask and Gateway directly into the codec and your work is done. Note: your Telco should be able to provide this information.
Page 401 · Some firewalls require symmetric port configuration. The codec supports configuration of the "send" audio port (codec port at the remote end of the link to which you are sending audio) and "return" audio port (port used by the local codec to receive audio from the remote codec).
Page 402 8999 Configuring a Static Public or Private IP Address in Genie, Merlin and Bridge-IT (v.2.x firmware) Codecs To enter a static IP Address into the codec for NAT: 1. Press the HOME button to return to the Home screen. 2. Use the navigation buttons to select Settings and press 3.
Page 403 Apply Setting, then press the button to save all changes. 10. From the Home screen select Settings > Unit > Eth in the codec menus to ensure the new static IP address has been entered correctly. Configuring a Static IP Address in Commander G3 and i-Mix G3 Codecs To set up a static IP address in Commander G3 and i-Mix G3 codecs select Menu >...
Page 404 If the studio codec Return LQ reading is 01 then incoming audio from the remote codec is being blocked by a firewall at either point A or B in the following diagram. If the studio codec Send LQ reading is 01 then outgoing audio from the studio is being blocked by a firewall at either point C or D in the following diagram.
Page 405 Return LQ reading is 01 then incoming audio from the studio codec is being blocked by a firewall at either point C or D in the preceding diagram. If the remote codec Send LQ reading is 01 then the outgoing audio from the remote codec is being blocked by a firewall at either point A or B in the preceding diagram.
Page 406: Understanding Ip Networks
(DHCP) and static. Most ISPs assign a dynamic public IP address by default, which can often change without you knowing. This is suitable for a quick demo of your Tieline codec, but for a permanent installation you will need to request a permanent static public IP address.
Page 407 Similarly, in order to receive an IP call from a remote codec over the public internet, the same network address translation principle applies. NAT and port forwarding allows a single device, such as a broadband router, to act as an agent between the public internet and a local private LAN.
Page 408: Tips For Creating Reliable Ip Connections
4. Ensure that the speed of the connection for both codecs is adequate for the job. The minimum upload speed recommended is 256 kbps for a studio codec and 64 kbps for a field unit connection.
Page 409 Check Result Using a reputable Tier1 ISP that’s part of internet backbone. The same ISP is being used for both codec connections. The ISP Plan is a Business Plan or equivalent. The ISP connection speed is adequate. Equipment is high quality and suitable for media streaming.
Page 410: Testing Ip Network Connections
TraceRoute and TracePath software tools. Ping the Codec A ping test can be used to test whether it is possible to reach a codec or any device over an IP network. A ping test measures: · The round-trip time of packets.
Page 411: Testing Isdn Connections
To verify ISDN data is being sent you can: · Dial a codec you know is connected to an active ISDN line, e.g. another codec in your network or a Tieline test codec.
Page 412 2 in a 2 x mono peer-to-peer program. So let's get started. There are 2 or 3 steps to ensure this is configured correctly, depending on whether you want specific incoming calls to always use the same B channels and codec outputs or not.
Page 413 Both ISDN B channels can now answer incoming sessionless ISDN calls. If it doesn’t matter which incoming codec call is answered by which B channel then that’s all you need to do. If, however, you want each non-Tieline codec to use the same B channel and be routed to the same codec output consistently, you must configure this in the site config for the ISDN module via Settings >...
Page 414: Pots Connection Tips & Precautions
ViA User Manual v3 If codec 1 always uses the first directory number to call then it will always be routed via Route 1 to the Answering Audio Stream Connection using Answer Route 1 (configured in step 1). Codec 2 should always use the second directory number and then it will always be routed via Route 2 to the Answering Audio Stream Connection configured with Answer Route 2.
Page 415 2 miles (3 kilometers) in length. Line quality will be reduced over longer distances and the codec can be expected to perform at lower bit rates. Line quality will also be affected by the age, condition and type of cabling used, e.g. plastic insulation or paper insulation, water or moisture entering the cable, age and state of repair of joins.
Page 416: Via Compliances And Certifications
FCC Compliance Information This ViA codec displays all FCC compliance information on the LCD TOUCH SCREEN. To view FCC compliance information power up the codec and press the HOME button to return to the Home screen and then tap Settings >...
Page 417: Via Declaration Of Conformity
ViA User Manual v3 34.9 ViA Declaration of Conformity Please note: Technical documentation required by the conformity assessment procedure is kept at the head office of Tieline Research Pty. Ltd., 4 Bendsten Place, Balcatta, Western Australia 6021. © Tieline Research Pty. Ltd. 2020...
Page 418: Software Licences
ViA User Manual v3 Ph +61 8 9413 2000 or email info@tieline.com (web page www.tieline.com) for repair and warranty information. 34.10 Software Licences This product uses a combination of proprietary and open source software packages which are licensed as follows. *** Tieline Proprietary License: THE PROPRIETARY OR CLOSED SOURCE SOFTWARE USED IN THE PRODUCT IS PROVIDED IN BINARY FORM ONLY BY TIELINE PTY LTD "AS IS"...
Page 419: Trademarks And Credit Notices
ViA User Manual v3 34.11 Trademarks and Credit Notices 1. Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries. 2. Windows XP, Windows Vista, Windows 7 and Windows 10 are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
Page 420 ViA User Manual v3 ViA Specifications Input/Output Specifications Analog Audio Inputs 3 x Female XLR mic/line inputs Analog Audio Outputs 2 x Male XLR AES3 In (via input 1) 1 x female XLR (Channel 1 in; shared with Ch1 analog input & Ch 1 AES42 input) AES 42 (via input 1) 1 x female XLR (Channel 1 in;...
Page 421 Recommended: -20°C to 25°C (-4°F to 77°F) External Battery Charger Contact RRC Power Solutions at http://www.rrc-ps.com Battery Charge Time (inside Charge time with maximum charge current < 4hrs at 25°C codec with power supply attached) Battery Life Expectancy Minimum 300 charge/discharge cycles as per manufacturer's charge/discharge recommendations ©...
Page 422 ViA User Manual v3 Appendix A: RS232 and Control Port Wiring Relays The codec uses a DB15 connector to facilitate use of four CMOS solid state relays for the control of equipment, consisting of four relay closures and four opto-isolated outputs. Inputs The input signal is referenced to chassis ground, i.e.
Page 423 Ideally the settings on both codecs should match, or you could have data overflow issues. · Only the dialing codec needs to be configured to send RS232 data. Session data sent from the dialing codec will configure all other compatible codecs (non-G3) when you connect.
Page 424 ViA User Manual v3 add USB APN profile Index select APN profile aptX Enhanced audio coding Auto Reconnect configuration - A - operation Auxiliary data enable/disable Auxiliary input Access point Compression add custom APN Comressor add USB APN profile configuration select APN profile Admin mode Equalization...
Page 425 Index Certifications Cough button on/off as cough Codec controls Country setting Codec lock touch screen configuration Codec main menu overview Country setting - HTML5 Toolbox Compatibility configure Compliances Credit notices Compressor inputs Cross-Site Request Forgery configuration Configuration security features web-GUI software...
Page 426 ViA User Manual v3 via SD card Display adaptive screen brightness Firmware upgrades - HTML5 Toolbox screen brightness Force reboot screen sleep mode Forward error correction screen timeout configuration DSCP configuration how it works Dual mono connection metering Front panel LEDs - E - configure FTP settings uploading files...
Page 427 Index DSCP Headphone send return boost enable/disable Fuse-IP Headphone settings firewall Headphone volume limiter Fuse-IP configuration Headphones IP Via config edit current headphone mix IPv4 configuration headphone mix IPv6 configuration level adjustment primary Via config save new headphone mix Program Manager configuration select headphone mix send/return balance reorder interface prority...
Page 428 - L - IP connections IP destination settings LAN speed ISDN identification about modules bonding Language selection codec menus considerations keyboard accents default answering settings keyboard cap lock dial and answer route tags keyboard options module settings on-screen shift key cap lock...
Page 429 Matrix Editor - HTML5 Toolbox configure SmartStream PLUS matrix, cue and talkback editing dual mono audio streams playback cue editing enable TieLink file playback Menus codec menus Java Toolbox configuration SmartStream PLUS Metadata add to recordings Peer-to-Peer Mono x 3 backup connections Modules...
Page 430 ViA User Manual v3 how to configure Peer-to-Peer Mono/Stereo module indications backup connections module settings configure SmartStream PLUS network types connections non-Tieline codecs enable data precautions enable TieLink touch screen module config SmartStream PLUS POTS - HTML5 Toolbox Phantom power - HTML5 Toolbox answer config configure voltage setting configuration...
Page 431 Index auto record off delay Programs - HTML5 Toolbox auto record on connect configure 3 mono audio streams configure record mix configure 3 Mono Peer-to-Peer creating a playlist delete deleting recordings enable TieLink formats exporting managing recordings importing record settings Lock programs recording controls Unlock programs...
Page 432 SIP server calls Static IP address account registration touch screen config adding accounts Stereo connection metering codec user agent Stereo plus IFB metering configure interfaces Studio Codec Installation configure STUN blocked ports managing unwanted calls installation procedures...
Page 433 Time settings - V - NTP timezone ToolBox Web-GUI options about HTML5 Quick Connect about HTML5 Toolbox defaults compatibility primary connecting to a codec reconfiguration internet connections secondary LAN troubleshooting tertiary launching the HTML5 Toolbox VLAN configuration PC LAN settings...
Page 434 ViA User Manual v3 Web-GUI - HTML5 PPMs panel program manager panel reset panel resize panels rules panel scheduler events panel scheduler history panel scheduler panel settings panels SIP panel skin selection speed dial statistics panel support panel theme selection transport panel Web-GUI Password configuration...

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