4.4.2
Routing Functions for Incoming Calls
Call distribution is allocated the following incoming routing functions:
• Routing a call to a destination, depending on the position of the allocated
switching group (see "Call Destination", Page 2.70)
• Routing a call to an alternative destination if the original destination is either
busy or if the call goes unanswered (see Chapter "Alternative Destinations",
Page 2.72)
• Restricting the number of calls incoming simultaneously on each call distribu-
tion element ("Incoming connections" setting) As soon as the limit is exceeded,
no more calls will be routed via the call distribution element This is signalled to
the caller by means of the congestion tone.
• Routing a call to data service destinations:
Data service destinations can be configured for each call distribution element.
See "Data Services", Page 2.211.
• Routing a call to external remote control:
This destination is normally allocated only once in every system to enable access
to external remote control via a DDI number. See "Remote Controlling Features
from outside the System", Page 2.416.
4.4.3
Routing Functions with Outgoing Calls
Outgoing calls via the line keys of a key telephone are routed via the route entered
under "KT route" (see Page 2.99).
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