ASCOM Ascotel 2025 System Manual
ASCOM Ascotel 2025 System Manual

ASCOM Ascotel 2025 System Manual

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Summary of Contents for ASCOM Ascotel 2025

  • Page 1 Ascotel ISDN telecommunications system ascom from Ascotel 2025 / 2045 / 2065 System Manual...
  • Page 2 Ascotel 2025 / 2045 / 2065 System Manual ISDN-5 Version 5.1 ABSC 20321104 en Volume A Ascotel 2025 / 2045 / 2065 System Manual ISDN-5 Version 5.1 ABSC 20321104 en Volume A Ascotel 2025 / 2045 / 2065 System Manual ISDN-5 Version 5.1...
  • Page 3 Ascotel 2025 / 2045 / 2065 System Manual ISDN-5 Version 5.1 ABSC 20321105 en Volume B Ascotel 2025 / 2045 / 2065 System Manual ISDN-5 Version 5.1 ABSC 20321105 en Volume B Ascotel 2025 / 2045 / 2065 System Manual ISDN-5 Version 5.1...
  • Page 4 ABSC 20321105 CD-ROM: ABSC 20321116 Indices This Document is the intellectual property of Ascom Business Systems. It may not be copied, duplicated, nor passed on to third parties, either in part or in full, without the consent of Ascom Business Systems.
  • Page 5 CD-ROM: ABSC 20321116 Annex Indices This Document is the intellectual property of Ascom Business Systems. It may not be copied, duplicated, nor passed on to third parties, either in part or in full, without the consent of Ascom Business Systems.
  • Page 6 Ascotel 2025/2045/2065 General Product Information Warranty is limited to the free replacement of defective components, Purpose programs and user information during The Ascotel PBX systems 2025, 2045 the warranty period. and 2065 are intended to be used The manufacturer shall not be liable...
  • Page 7 Ascotel 2025/2045/2065 The ventilation slits on the Ascotel PBX systems must be kept free to Environment ensure the necessary circulation of air. Ascotel PBX systems are delivered in Ascotel PBX systems must not be recycled, chlorine-free corrugated installed in areas subject to explosion cardboard packaging.
  • Page 8 PBX Hardware Platforms • The PBX hardware has been completely redesigned. The three modular systems are based on two basic systems. One shared system for Ascotel 2025 and Asco- tel 2045, and a separate system for Ascotel 2065. This means that older systems cannot be upgraded. Existing configuration data can be ported onto the new systems.
  • Page 9 Ascotel 2025/2045/2065 System Terminals • The new family of system terminals with the five corded sets Office 10, Office 25, Office 35, Office 45, and Office 45pro stands out by virtue of its design and proven Foxkey operation. Office 45 / 45pro can be used as an ordi- nary phone, key telephone, or Operator Console, and replaces the Crystal ter- minal.
  • Page 10 Ascotel 2025/2045/2065 New Features • Terminal-based features: – Unlocking a phone lock for a single call – Making calls on a third-party terminal using your own authorizations – Logging specifically into and out of individual user groups (rather than a col- lective log on/off, as was previously the case) –...
  • Page 11 • In addition to the licensing of the QSIG B channels, the following products and functions can now also be licensed: – System upgrade from Ascotel 2025 to 2045 – Activation of the internal ACD queue – Number of simultaneous users of the CTI interface Documentation •...
  • Page 12 Ziegelmattstrasse 1 CH-4503 Solothurn Switzerland erklären in alleiniger Verantwortung, dass das Produkt (declare under our sole responsibility that the product) Material-Bezeichnung: PBX-System Ascotel 2025 / 2045 (Model name) 20318319, 20318320, 20318321, 20318322, 20318323, Material Nr.: 20318324, 20318325, 20318326, 20318327, 20318328, (Model No.)
  • Page 13 Ascotel 2025/2045/2065 KONFORMITÄTSERKLÄRUNG (DECLARATION OF CONFORMITY) Ascom Business Systems AG (We) Ziegelmattstrasse 1 CH-4503 Solothurn Switzerland erklären in alleiniger Verantwortung, dass das Produkt (declare under our sole responsibility that the product) Material-Bezeichnung: PBX System Ascotel 2065 (Model name) 20318355, 20318356, 20318357, 20318358, 20321807, Material Nr.:...
  • Page 14 CH-4500 Solothurn Switzerland Declares (based on product specification or test results obtained from sample testing) that the product Product Name and type: Ascotel 2025 / 2045, Ascotel 2065 Weight: (kg, non-packaged system with all cards installed) Ascotel 2025 / 2045: 7.200 Ascotel 2065: 11.200...
  • Page 15 The product does not contain batteries; (Memory back-up is realised by "Supercap"). • Packaging – Type: carton and PE – Weight Ascotel 2025 / 2045: cardboard box: 1226 g foam plastic mat (PE): 30 g Ascotel 2065: cardboard box: 1477 g foam plastic mat (PE): 40 g •...
  • Page 16 Ascotel 2025/2045/2065 Product environmental attributes declaration form according to ECMA-TR/70 Telephone Set Supplier’s Name: Ascom Business Systems AG Supplier’s Address: Ziegelmattstrasse 1 CH-4500 Solothurn Switzerland Declares (based on product specification or test results obtained from sample testing) that the product...
  • Page 17 Ascotel 2025/2045/2065 • Materials The above described product does not contain: – asbestos; – cadmium (in plastic materials, packaging and inks); – mercury; – ozone depleting substances, according to those categories that are already banned in the Montreal protocol;...
  • Page 18 Ascotel 2025/2045/2065 Product environmental attributes declaration form according to ECMA-TR/70 Telephone Set Supplier’s Name: Ascom Business Systems AG Supplier’s Address: Ziegelmattstrasse 1 CH-4500 Solothurn Switzerland Declares (based on product specification or test results obtained from sample testing) that the product...
  • Page 19 Ascotel 2025/2045/2065 • Materials The above described product does not contain: – asbestos; – cadmium (in plastic materials, packaging and inks); – mercury; – ozone depleting substances, according to those categories that are already banned in the Montreal protocol;...
  • Page 20 Ascotel 2025/2045/2065 Product environmental attributes declaration form according to ECMA-TR/70 Telephone Set Supplier’s Name: Ascom Business Systems AG Supplier’s Address: Ziegelmattstrasse 1 CH-4500 Solothurn Switzerland Declares (based on product specification or test results obtained from sample testing) that the product...
  • Page 21 Ascotel 2025/2045/2065 • Materials The above described product does not contain: – asbestos; – cadmium (in plastic materials, packaging and inks); – mercury; – ozone depleting substances, according to those categories that are already banned in the Montreal protocol;...
  • Page 22 Ascotel 2025/2045/2065 Product environmental attributes declaration form according to ECMA-TR/70 Telephone Set Supplier’s Name: Ascom Business Systems AG Supplier’s Address: Ziegelmattstrasse 1 CH-4500 Solothurn Switzerland Declares (based on product specification or test results obtained from sample testing) that the product...
  • Page 23 Ascotel 2025/2045/2065 • Materials The above described product does not contain: – asbestos; – cadmium (in plastic materials, packaging and inks); – mercury; – ozone depleting substances, according to those categories that are already banned in the Montreal protocol;...
  • Page 24 Ascotel 2025/2045/2065 Product environmental attributes declaration form according to ECMA-TR/70 Telephone Set Supplier’s Name: Ascom Business Systems AG Supplier’s Address: Ziegelmattstrasse 1 CH-4500 Solothurn Switzerland Declares (based on product specification or test results obtained from sample testing) that the product...
  • Page 25 Ascotel 2025/2045/2065 • Materials The above described product does not contain: – asbestos; – cadmium (in plastic materials, packaging and inks); – mercury; – ozone depleting substances, according to those categories that are already banned in the Montreal protocol;...
  • Page 26: Table Of Contents

    Ascotel 2025/2045/2065 Contents Safety and Commissioning ....... 0.1 Target Audience and Structure of the System Manual..0.5 Documents and Help Systems with Further Information .
  • Page 27 OfficeCall ..........1.89 Handset Interface Ascom Audio ......1.91 S Bus Extension AscomPT 10.
  • Page 28 Ascotel 2025/2045/2065 Part 2: System Functions and Features Overview of Chapters ........2.1 Numbering Plan .
  • Page 29 Ascotel 2025/2045/2065 Call Routing ......... 2.115 Internal Traffic .
  • Page 30 Ascotel 2025/2045/2065 Alarm Messaging via external Text Messages ....2.429 Handset as Visitor ........2.434 Features Overview.
  • Page 31 Ascotel 2025/2045/2065 Planning a Private Network ......3.87 Planning Aid ......... . . 3.88 Example of Networking .
  • Page 32 Ascotel 2025/2045/2065 Cabling Interfaces ........4.35 Interfaces on the Mainboard .
  • Page 33 Ascotel 2025/2045/2065 Configuration Steps........5.21 System Initialization .
  • Page 34 Ascotel 2025/2045/2065 Part 7: Operation and Maintenance Overview of Chapters ........7.1 Data Maintenance .
  • Page 35 Ascotel 2025/2045/2065 Technical Data ........8.11 Basic Systems .
  • Page 36: Safety And Commissioning

    • The Ascotel 2025, Ascotel 2045, and Ascotel 2065 systems can be operated in conjunction with Office family terminals, standard ISDN terminals, analogue terminals, and with supplementary equipment and applications supported by Ascom.
  • Page 37 Ascotel 2025/2045/2065 Before Commissioning Check for completeness when unpacking the delivered system. Complaints are to be settled within an appropriate period. Damaged Components Check the components for damage. Damaged systems or components must not be put into operation. Foreign Matter in the Hardware Do not put the hardware into operation if objects or liquids have got inside it.
  • Page 38 Ascotel 2025/2045/2065 Installation Instructions Observe the installation instructions precisely with regard to the components installed, the earthing concept and the connection of the system. Observe the electrical limiting values specified in the System Manual when con- necting third-party equipment such as switchgears, music sources, etc., to the sys- tem.
  • Page 39 Ascotel 2025/2045/2065 Data Protection During operation the system records and stores personal customer data (call log- ging). Take the following precautionary measures: • During configuration, always keep the configuration / planning data contained on the relevant data carriers under supervision.
  • Page 40: Target Audience And Structure Of The System Manual

    Ascotel 2025/2045/2065 Target Audience and Structure of the System Manual The System Manual is intended for planners, installers and system managers of telephone installations. A basic knowledge of telephony, in particular of ISDN technology, is required to understand the content of the System Manual.
  • Page 41 Ascotel 2025/2045/2065 Part 1: System Overview Part 1 contains information on the expansion of the systems, interfaces, network- ing types, terminals, supplementary equipment and AIMS (Ascotel Information and Management System). Always refer to Part 1 whenever you need basic information, for instance the table of interface types or the definition of a networking technology term.
  • Page 42 Ascotel 2025/2045/2065 Part 3: Planning The customer's requirements are the prime concern when expanding a system. The objectives, demands and requirements of the customer must be reconciled with the technical circumstances and possibilities. Part 3 supports you in accom- plishing the following tasks: •...
  • Page 43 Ascotel 2025/2045/2065 Part 5: Configuration Part 5 explains how to configure a system efficiently and implement the charac- teristics specific to the customer. The practical description of the configuration processes takes account of the different requirements of the system variants.
  • Page 44 Ascotel 2025/2045/2065 Part 7: Operation and Maintenance Part 7 deals with the maintenance, expansion and smooth operation of the sys- tem. It discusses the following topics: • The updating and servicing of configuration data and system software • Hardware updates and system expansion –...
  • Page 45 Ascotel 2025/2045/2065 Part 9: Directories The list of abbreviations in Part 9 provides an explanation of all the abbreviations used. The Glossary explains the main terms used in the Manual. Abbreviations are listed there in their full form. The index can be used to find a particular topic or subject quickly.
  • Page 46 Ascotel 2025/2045/2065 Bulleted and Numbered Lists Bulleted lists have one or two levels. Their sequence is irrelevant. A list is charac- terized as follows: • List item 1 • List item 2 – List sub-item 1 – List sub-item 2 Unlike items in a bulleted list, items in a numbered list have a relevant sequence.
  • Page 47 Ascotel 2025/2045/2065 Special Highlighting Additional warning information is identified as follows: Note: General notices and complementary information on a given subject Tip: Practical tips Cross-references: More in-depth subjects, see also etc. Orientation Help Besides the typographic structuring you will find the following orientation help for dealing with the large volume of information on the system: •...
  • Page 48 Ascotel 2025/2045/2065 Index The two-level Index contains the most important terms, both as a separate entry and also under the relevant generic term. The page numbers of the cross-refer- ences provide an indication of the context in which the term is used. The term DECT, for example, occurs on page 2.91 in connection with routing elements, on...
  • Page 49: Documents And Help Systems With Further Information

    Ascotel 2025/2045/2065 Documents and Help Systems with Further Information Product Document Ascotel ISDN-5 System Description Application Notes AIMS 5 Installation Instructions Operating Instructions for setting up a PC-PBX connection for Windows NT 4.0 Operating Instructions for setting up a PC-PBX connection for Windows 95/98/...
  • Page 50: Part 1: System Overview

    Ascotel 2025/2045/2065 Part 1: System Overview Version: 5.1 Date: 07.01 Subject to technical modifications © Copyright Ascom Business Systems AG HBT_20321104_01/B0_en...
  • Page 51 Ascotel 2025/2045/2065 1.II HBT_20321104_01/B0_en...
  • Page 52 Ascotel 2025/2045/2065 Contents Part 1: System Overview Overview of Chapters ........1.1 Telecommunication system Ascotel .
  • Page 53 Ascotel 2025/2045/2065 Communication Protocols ....... . . 1.36 4.4.1 Protocol and Topology Type .
  • Page 54 OfficeCall ..........1.89 Handset Interface Ascom Audio ......1.91 S Bus Extension AscomPT 10.
  • Page 55 Ascotel 2025/2045/2065 Print ..........1.110 Help System .
  • Page 56: Overview Of Chapters

    Ascotel 2025/2045/2065 Overview of Chapters Telecommunication system Ascotel The overview of the basic systems, supplementary equipment and application in Chapter 2 illustrates the wide array of possibilities available to small and medium- sized businesses (SMBs) with the Ascotel system. It provides basic information on the PBX, interfaces, expansion stages and system limits.
  • Page 57 Ascotel 2025/2045/2065 Supplementary Equipment / Additional Applications Chapter 8 tells you which supplementary equipment can be connected to the sys- tem. CTI (Computer Telephony Integration) and TAPI (Telephony Applications Pro- gram Interface) provide powerful programs for PC-aided telephony and data serv- ices.
  • Page 58: Telecommunication System Ascotel

    Ascotel 2025/2045/2065 Telecommunication system Ascotel Ascotel is a comprehensive digital communications system for small and medium- sized companies in all industries, with a subscriber number ranging between 7 and 200 subscribers. The core of the Ascotel telecommunications system is made up of PBX platforms with different expansion capacities.
  • Page 59 Ascom Paging System – Seek and Ye Shall Find Mobility with the teleCOURIER 900 paging system: Seamlessly integrated into the system via theS interface, it is frequently used in hospitals and retirement homes.
  • Page 60 ACD server con- nected to a third-party CTI interface -- an ACD server such as Ascom AGORA, the professional call center solution from Ascom. These functions are offered through licensing.
  • Page 61 Ascotel 2025/2045/2065 Ascom OfficeCall and Ascotel – an Unbeatable Team Ascom OfficeCall is a third-party CTI application. It supports incoming and outgo- ing telephony traffic by accessing centralized and local databases from any net- worked workstation. With the integration of OfficeCall in Windows applications,...
  • Page 62: Ascotel Basic Systems

    3 switchable ISDN interfaces, with an additional two and five slots available respectively for expansion cards. With Ascotel 2025 two of the total of five expansion slots can be fitted out; by enabling the other three slots the original system can be upgraded to a Ascotel 2045 system at any time.
  • Page 63: Expansion Cards And Modules

    Ascotel 2025/2045/2065 Expansion Cards and Modules A full complement of expansion cards consisting of trunk cards, subscriber cards and special cards connects the system with its environment, or enables special functions. The trunk cards contain interfaces for connection to the analogue or digital public network (ISDN), or for networking PBX systems to create a private telephony net- work.
  • Page 64: Interface Overview

    Ascotel 2025/2045/2065 Interface Overview Digital Telephony Digital feature phones and key telephones (DTMF/IMP) Integrated DECT system Digital comfort and series sets with Pocket V.24 Adapter and data terminal ISDN comfort sets (2B+D) Operator console(s) (30B+D) Office 45 PC Operator...
  • Page 65: Expansion Stages And System Limits

    Ascotel 2025/2045/2065 Expansion Stages and System Limits Tab. 1.1: Expansion stages of the system family with a few important system limits Ascotel 2025 Ascotel 2045 Ascotel 2065 Expansion slots Total user-network interfaces (AD2, S, a/b) AD2 user-network interfaces S user-network interfaces...
  • Page 66: System Interfaces

    Ascotel 2025/2045/2065 System Interfaces The following table provides an overview of the system's different interfaces and their design: Tab. 1.2: System interfaces and channels Term Explanation B channel User information channel: Each connection occupies one user information channel, e.g. 2 user information channels (connec- tions) can be occupied simultaneously using one basic access.
  • Page 67 Ascotel 2025/2045/2065 Network Interfaces The system supports the following types of network interfaces: • Basic access T for connection to – the public ISDN network – the private leased-line network • Basic access S external for connection to – the private leased-line network –...
  • Page 68 Ascotel 2025/2045/2065 3.1.1.1 Basic Access T Basic access T is suitable for connection to both the public ISDN network and the private-leased-line network. 3.1.1.2 Basic Access S External The basic access S external is an interface configured as external ("Port = S external"...
  • Page 69 Ascotel 2025/2045/2065 3.1.1.3 Point-to-Point and Point-to-Multipoint Connections Basic accesses can be configured as point-to-point or as point-to-multipoint ("TEI Management" setting in the configuration of the network interfaces). Point-to-Multipoint Connection without a PBX The basic access in point-to-multipoint configuration allows a selective dial-up of the terminals connected in parallel using MSN, the Multiple Subscriber Number.
  • Page 70 Ascotel 2025/2045/2065 Point-to-Multipoint Connection with PBX If a PBX is connected using point-to-multipoint, a direct dial number must be cre- ated for each MSN number, with all the digits of the MSN number. MSN 1: 653 12 33 MSN 1...
  • Page 71 Ascotel 2025/2045/2065 Point-to-Point Connection without Direct Dial Without direct dialling in, only one call number is available. The individual PBX subscribers can only be reached indirectly via the number. This variant is suitable above all for systems with primarily outgoing traffic.
  • Page 72 Ascotel 2025/2045/2065 Point-to-Point Connection with Direct Dial With direct dial the individual PBX subscribers can be reached directly via their direct dial number. SLG with DD No. 403 20 00 403 20 99 haz0321aaena1 NT1: Network Terminal SLG: Subscriber Line Group...
  • Page 73 Ascotel 2025/2045/2065 3.1.2 Primary Rate Access T2 A primary rate access is a digital network interface for connection to the public network or the private leased-line network. It can be set for the protocols DSS1 (public ISDN network) and QSIG / PSS1 (private leased-line network).
  • Page 74 Ascotel 2025/2045/2065 3.1.3 Analogue Network Interfaces The analogue network interfaces support DTMF and pulse dialling. User-Network Interfaces The PBX supports digital and analogue user-network interfaces. 3.2.1 Digital User-Network Interfaces S and AD2 On each of these interfaces several appropriate terminals can be hooked up and powered simultaneously.
  • Page 75 Ascotel 2025/2045/2065 Up to 8 terminals can be operated on an S user-network interface. They are addressed with the single-digit terminal selection digit (TSD). There are three available modes ("S bus protocol" setting in the interface config- uration) for operating the interfaces: •...
  • Page 76 Ascotel 2025/2045/2065 3.2.2 Analogue User-Network Interfaces This 2-wire interface supports the following off-the-shelf analogue terminals: • Terminal with DTMF or pulse dialling (corded and cordless) • Group 3 fax machines • Answering machines • Modem Neither call charges nor CLIP information is transmitted to the connected termi- nals via analogue user-network interfaces.
  • Page 77: Special Interfaces

    Ascotel 2025/2045/2065 Special Interfaces The system supports a range of special interfaces. 3.3.1 Ethernet Interface The system provides two types of Ethernet interfaces: • Ethernet interface on the basic system for data exchange with AIMS and for connecting a CTI server •...
  • Page 78 Ascotel 2025/2045/2065 Not all V.24 interfaces on the system have the same functionality. The following table shows how the individual interfaces are used: Tab. 1.3: Functionality and application of the V.24 interfaces on the system Function / Application V.24 on the Mainboard V.24 on the Pocket Adapter...
  • Page 79: Networking The Systems

    Ascotel 2025/2045/2065 Networking the Systems Several systems can be combined into a private network (Private Integrated Serv- ices Network: PISN). There are different ways of networking systems into a PISN: • Networking over Internet Protocol (NoIP, see Page 1.30):...
  • Page 80 Ascotel 2025/2045/2065 Networking Technology Terminology Before the basics of private networking are explained, the table below defines the key terminology for networking technology: Tab. 1.4: Networking technology terminology Abbr. Term Explanation Short for ® public network – Exchange An external incoming ® DDI connection for a PISN subscriber is –...
  • Page 81 Ascotel 2025/2045/2065 Abbr. Term Explanation If the chosen line of a ® PINX is not available due to overloading or – Overflow due to a defect, the connection pending is set up via an alternative path determined by the configuration.
  • Page 82: Private Isdn-Based Network (Pisn)

    Ascotel 2025/2045/2065 Private ISDN-Based Network (PISN) A private network based on the ISDN standard is referred to as a PISN (Private Inte- grated Services Network). Its characteristic feature is that all connected subscrib- ers can communicate with one another in the same way as PBX-internal subscrib- ers.
  • Page 83 Ascotel 2025/2045/2065 Public network PISN ISDN- PBX 1 ISDN- ISDN- PBX 2 PBX 3 haz0651aaena0 Fig. 1.16: A PISN usually has at least 1 connection to the public network Networking Philosophy Owing to the system's sophisticated networking options, it is possible to set up a whole range of private networks (PISN).
  • Page 84 Ascotel 2025/2045/2065 Homogeneous and Heterogeneous PISN Each PBX forms a node which is networked in a PISN. In network terminology, networked PBXs are referred to as a PINX (for Private Integrated services Network eXchange). A PINX can be set up using the following PBX types: •...
  • Page 85: Networking Types (Topologies)

    Ascotel 2025/2045/2065 Networking Types (Topologies) Taking technical, organizational and tariff conditions into account calls for a flex- ible networking concept so that optimum customer solutions can be imple- mented. Other factors that influence the choice of networking type are the den- sity and nature of the communication relations.
  • Page 86 Ascotel 2025/2045/2065 4.2.2 Leased-Line Networking (Leased-Line Network) With this type of networking, the PINXs are connected with specific or leased ded- icated lines. The characteristics of this type of networking are: • fixed line resources • fixed costs PISN...
  • Page 87 Ascotel 2025/2045/2065 4.2.3 Virtual Networking (Virtual Network) With this type of networking all the PINXs are connected to the public ISDN net- work. The connections between the PINX are switched lines, not direct physical connections. The characteristics of this type of networking are: •...
  • Page 88 Ascotel 2025/2045/2065 4.2.4 Combining Leased-Line and Virtual Networking With the system, even combinations of leased-line and virtual networking are pos- sible within one and the same PISN. PISN Public network PINX 1 PISN PINX 1 PINX 2 PINX 2...
  • Page 89 Ascotel 2025/2045/2065 4.2.5 Virtual Networking with a Virtual PBX (Centrex) Some network providers offer a private numbering plan (PNP) as a service. Together with ISDN supplementary services, e.g. rerouting services, this means that the customer has a virtual PBX at his disposal. Some network providers mar- ket this facility under the name Centrex while others use the general term VPN (Virtual Private Network).
  • Page 90: Choosing The Appropriate Networking Type

    Ascotel 2025/2045/2065 Choosing the Appropriate Networking Type The choice of the appropriate topology depends on the following factors, among others: • Number of locations • Distance between the locations • Calling rate between the locations • Networking equipment required •...
  • Page 91: Communication Protocols

    Ascotel 2025/2045/2065 Communication Protocols The system supports the two main protocols for setting up a PISN: • The ISDN protocol DSS1 is used mainly in virtual networks. • The QSIG / PSS1 protocol is based on an international standard that is sup- ported by all leading PBX providers.
  • Page 92 Ascotel 2025/2045/2065 In special cases the DSS1 protocol can also be used for leased-line networking and the QSIG / PSS1 protocol for virtual networking. Public network Public Network DSS1 DSS1 DSS1 QSIG (QSIG) QSIG PINX 1 PINX 2 PINX 1...
  • Page 93: Connecting Pisn Nodes

    Ascotel 2025/2045/2065 4.4.2 Connection between Protocol and Range of Services Available The range of services available in a PISN is determined by the protocol used and the local features of the system. The services offered under QSIG / PSS1 and DSS1 differ only marginally.
  • Page 94 Ascotel 2025/2045/2065 4-wire Copper line PINX 1 PINX 2 200 m Transmission equipment PINX 1 PINX 2 PINX 1 Leased line PINX 2 Switched PINX 1 PINX 2 connection haz0662aaenb0 T2 primary access on the PBX NT1: Network termination Fig.
  • Page 95 Ascotel 2025/2045/2065 S external Copper line PINX 1 PINX 2 1'000 m Copper line S external PTSU PTUS PINX 1 PINX 2 8 km S bus extension 230 V 230 V Leased line PINX 1 PINX 2 Switched PINX 1...
  • Page 96: Connection Via Ethernet Interface

    Ascotel 2025/2045/2065 4.5.2 Connection via Ethernet Interface PINX connections are connected to the Ethernet interface of the IPI-100 special card. QSIG / PSS1 over IP (NoIP) is used as the protocol. For more details on this connection type, see AIP 6400 System Manual.
  • Page 97: Numbering Plan And Regions

    Ascotel 2025/2045/2065 Numbering Plan and Regions Subscribers connected directly to a PINX are always internal subscribers. Subscrib- ers of a different PINX in the same private network are PISN subscribers. Several PINXs can be grouped together into regions. All the regions together form the PISN.
  • Page 98: Pisn With Regions

    Ascotel 2025/2045/2065 4.6.2 PISN with Regions If a PISN is subdivided into several regions, each own regional prefix is determined in the internal numbering plan of each PINX. Subscribers who call a subscriber in a different region first dial the regional prefix of the destination region, followed by the internal number of the subscriber they want.
  • Page 99: Numbering Plan For Two Regions

    Ascotel 2025/2045/2065 4.6.2.1 Numbering Plan for Two Regions Even a virtual PBX can easily be integrated into a PISN. Region 50 PINX 1 033 333 33 33 022 222 22 22 Public network PINX 2 055 555 55 xx...
  • Page 100: Call Routing In Regions

    Ascotel 2025/2045/2065 4.6.2.2 Call Routing in Regions The following illustrates how calls are routed in a PISN with regions. Call within the Same Region PINX 3 PINX 2 haz0667aaena0 Source PINX Destination PINX Fig. 1.32: Subscriber D dials 250 (subscriber C) The call is routed as follows: 1.
  • Page 101 Ascotel 2025/2045/2065 The call is routed as follows: 1. In PINX 2's internal numbering plan the number 60250 is known for a PISN subscriber in a different network region. The call is routed to PINX 3 via the allocated route.
  • Page 102 Ascotel 2025/2045/2065 Call from the Public Network Region 60 Region 50 PINX 4 PINX 3 haz0670aaena0 Gateway PINX Destination PINX Fig. 1.35: Subscriber F dials 066 666 66 30 (subscriber D) The call is routed as follows: 1. In PINX 4's direct dialling plan the number 630 is linked with the PISN sub- scriber number 50 300.
  • Page 103: Network-Related Services And Functions

    Ascotel 2025/2045/2065 Network-Related Services and Functions Provided the networks and terminals have the technical prerequisites, the system supports a whole series of conventional services and functions. 4.7.1 Services Supported in a Networked Environment The system supports the services listed in the following table: Tab.
  • Page 104 Ascotel 2025/2045/2065 Abbr. Designation Remarks International System CLIR Calling / Connected Line Suppress CLIP Identification Restriction CNIP Calling Name Identification Caller identification (name) Defined only in QSIG / PSS1 Presentation CNIR Calling / Connected Name Suppress CNIP Together with CLIR...
  • Page 105 Ascotel 2025/2045/2065 Other Services Dialling by Name A PISN subscriber can dial any PISN subscribers by name, irrespective of region, topology and protocol, if the PISN subscriber is explicitly listed by name in the numbering plan of the source PINX.
  • Page 106 Ascotel 2025/2045/2065 PINX 1 PINX 1 PINX 2 PINX 2 haz0672aaxxa0 Fig. 1.37: Overflow via the public network -- the LCR function is used for this purpose HBT_20321104_01/B0_en Networking the Systems 1.51...
  • Page 107: Break-Out

    Ascotel 2025/2045/2065 4.7.2 Break-Out An outgoing external connection is routed into the public ISDN only at the PINX that is closest to the call destination. As the path in the public network is shorter, call charges can be saved in this way.
  • Page 108: Break-In (Direct Dialling In For Virtual Pisn Subscribers)

    Ascotel 2025/2045/2065 4.7.3 Break-In (Direct Dialling in for Virtual PISN Subscribers) An incoming connection from the outside is routed into the PISN at the PINX clos- est to the calling party. For this the calling party must know the correct dial-in number for the PISN.
  • Page 109 Ascotel 2025/2045/2065 1.54 Networking the Systems HBT_20321104_01/B0_en...
  • Page 110: Terminals

    Ascotel 2025/2045/2065 Terminals With terminals a distinction is made between terminals of the Office family (sys- tem terminals) and other terminals. At a secondary level another distinction is made between the type of terminal: corded or cordless. Added to this are the Pocket Adapter and the PC Operator.
  • Page 111 Ascotel 2025/2045/2065 Configurable Keys Freely configurable keys can be defined as number keys, function keys or team keys. Team keys provide a simple means, for example, of answering calls intended for absent colleagues on your own system terminal. Expansion Keypad and Alpha Keyboard Office 35 and Office 45 / Office 45pro can be equipped with expansion keypads (EKP) and / or an alpha keyboard (AKB).
  • Page 112 Ascotel 2025/2045/2065 Applications Some system terminals are ideally suited to be used under special conditions. Tab. 1.7 provides an overview of such applications. Tab. 1.7: Area of application for system terminals Area of application Ordinary terminal Wall mounting possible –...
  • Page 113: Corded Terminals Of The Office Family

    Ascotel 2025/2045/2065 Corded Terminals of the Office Family Overview Tab. 1.8 contains a summary of selected features of corded system terminals, which are described in more detail below. Tab. 1.8: Corded system terminals Office 45 /Office 45pro Office 35 Office 25 Office 10...
  • Page 114: Office 45 / Office 45Pro

    Ascotel 2025/2045/2065 5.2.1 Office 45 / Office 45pro The Office 45 is the top model in the Office family. It offers the complete perform- ance spectrum available with the Office family. All the features can be used intu- itively through menu prompting and Foxkey. The large, clearly structured display and the display keys make operation all the easier and offer full operator function- ality.
  • Page 115: Office 35

    Ascotel 2025/2045/2065 Office 45 / Office 45pro is recommended for the following applications: • Premises with a very high calling rate • Management • Secretary • Attendant • System Assistant (PBX configuration) • Telemarketing • Telesales 5.2.2 Office 35 The Office 35 already offers the complete performance spectrum of the Office family.
  • Page 116: Office 25

    Ascotel 2025/2045/2065 Recommended for the following areas of application: • Premises with a high calling rate • Frequent phone users • Distribution staff • Sales staff 5.2.3 Office 25 The Office 25 has a Foxkey and four configurable keys as well as an alphanumer- ical display for displaying the number and name of the caller (CLIP / CNIP), oper- ator menus in many European languages, Foxkey assignment and more.
  • Page 117: Office 10

    Ascotel 2025/2045/2065 5.2.4 Office 10 The Office 10 is a cost-effective alternative to analogue terminals. It features the Office family's intuitive operator prompting: Pressing the Foxkey selects the most obvious function in that situation. The terminal itself is small, compact and can also be wall-mounted.
  • Page 118: Other Igital And Analogue Terminals

    Other igital and Analogue Terminals On the analogue and S user-network interfaces, appropriate terminal types from Ascom or other manufacturers can be used. ISDN terminals must comply with the Euro ISDN standard (ETSI). For these terminals on the S bus Ascotel also offers a number of ISDN features.
  • Page 119: Cordless Terminals

    Ascotel 2025/2045/2065 Cordless Terminals Office 130 / Office 130pro Office 150 / Office150EEx Radio unit (RU) Charging bay haz0240aaend0 Fig. 1.41: Elements of the Ascotel DECT Making Phone Calls with Ascotel DECT Within the system’s radio coverage area, each handset can be used like any other corded terminal.
  • Page 120: Office 130 / Office 130Pro

    Ascotel 2025/2045/2065 5.3.1 Office 130 / Office 130pro The Office 130 / Office 130pro is ideal for office environments as well as for hos- pitals and retirement homes. As it is compact, light and handy, it can be taken along to any meeting.
  • Page 121: Office 150 / Office 150Eex

    Ascotel 2025/2045/2065 Additional features of the Office 130pro: • Vibra call • Socket for optional headset • Socket for optional headset charger • Illuminated keypad Recommended for the following areas of application: • Mobile use outside and inside buildings •...
  • Page 122: Office 100

    Ascotel 2025/2045/2065 Recommended for the following areas of application: • Workshops • Construction sites • Heavy industry 5.3.3 Office 100 Office 100 is supported as before. 5.3.4 Cordless Terminals by Other Manufacturers Ascotel DECT supports the features of basic telephony defined as "compulsory"...
  • Page 123: Pocket Adapter

    Ascotel 2025/2045/2065 Pocket Adapter Pocket Adapter (PA) V.24 (B) haz1142aaenb0 V.24 (A) Fig. 1.42: Connecting a terminal and PC to the Pocket Adapter The Pocket Adapter (PA) is used to connect a PC to a AD2 user-network interface. At the same time an Office terminal can be connected to the same user-network interface.
  • Page 124: Pc Operator Console Office 1550

    Ascotel 2025/2045/2065 PC Operator Console Office 1550 Fig. 1.43: PC Operator Console workstation The PC Operator is a modern CTI application that allows Operator and Attendant functions to be carried out conveniently with a mouse click or keystroke on the...
  • Page 125 Ascotel 2025/2045/2065 Other characteristics: • Graphic interface • Mouse and keyboard operation • Foxkeys • Busy lamp field, phone book and logbook (modules) • Internal and external queues • Feature Wizard (for activating Ascotel features) • Background and foreground mode •...
  • Page 126: Ascotel Ip Gateway Aip 6400

    Ascotel 2025/2045/2065 Ascotel IP Gateway AIP 6400 By using the IPI-100BT expansion card the customer has the possibility of capital- izing on the resources of his existing intranet (LAN / WAN) to implement a cost- saving extension of his internal phone network.
  • Page 127 Ascotel 2025/2045/2065 PBX subscriber IP subscriber ISDN haz1037aaenc0 Server IP subscriber Fig. 1.44: IP Gateway AIP 6400 allows the LAN can be used for voice transmission Call Routing To set up a connection from the PBX or public network to an IP subscriber, an internal phone number (or, from the outside, the allocated DDI number) is dialled.
  • Page 128: Configuring The Ip Gateway Aip 6400

    Ascotel 2025/2045/2065 Configuring the IP Gateway AIP 6400 The IP Gateway AIP 6400 can be configured from any PC with network access. The only requirement is that an IP address for the Ethernet interface is configured on the expansion card. The main page of the configuration appears on the PC once the IP address has been entered in a conventional commercial web browser and after authentication by means of user name and password.
  • Page 129: Ascotel Voice Mail System Avs 5150

    Ascotel 2025/2045/2065 Ascotel Voice Mail System AVS 5150 Availability is the be-all and end-all of telecommunications. Voice Mail Systems are a cost-effective means of achieving that availability. Callers who have to make several call attempts because a particular subscriber is unavailable are now a thing of the past.
  • Page 130: Features Of The Voice Mail System Avs 5150

    Ascotel 2025/2045/2065 Features of the Voice Mail System AVS 5150 Tab. 1.10: Features of the Ascotel Voice Mail System AVS Features Ascotel Voice Mail System AVS Number of Voice Mail channels 2 and 4 System configuration • Local with PC V.24, Ethernet, ISDN or AD2(PA)
  • Page 131: Connection Concept And Configuration Possibilities

    Ascotel 2025/2045/2065 Connection Concept and Configuration Possibilities Two different expansion cards can be used on Ascotel 2025, 2045 and 2065 sys- tems: VM-02P and VM-04P. They differ in recording capacity and in the number of voice channels (see Tab. 1.10). Communications with the PBX are effected via the internal bus.
  • Page 132: Supplementary Equipment / Additional Applications

    Applications Supplementary equipment and additional applications extend the performance range of the system. Ascom teleCOURIER 900 Paging System The digital paging system is theoretically capable of controlling up to 200 (Ascotel 2065) pagers. The following pager types are available: • Pager types without display •...
  • Page 133 Ascotel 2025/2045/2065 Pager Discreet Ringing As each pager has its own subscriber number, it can be called discreetly without having to activate the paging function beforehand. Internal / External Ringing Distinction On the teleCOURIER 900 system different ringing signals can be set for internal and external calls so the called party can identify the origin of the call.
  • Page 134 Ascotel 2025/2045/2065 Call Diversion and Call Forwarding to the Pager Subscribers can divert calls to their personal pager, a non-personal pager or a third-party pager. Personal and non-personal pagers are allocated to subscribers during configura- tion (for the procedures for the various diversion types, see "Call Diversion", Page 2.306 and "Call Forwarding", Page 2.315).
  • Page 135 Ascotel 2025/2045/2065 Pager Absent Pagers are absent if they are on the charging bay or switched as "Absent" by the paging system. On system terminals with display the caller can be shown that the pager is "Absent". The message is edited via the paging system. On terminals without dis- play the call is diverted to a predefined destination.
  • Page 136 Ascotel 2025/2045/2065 A D channel is used for signalling the pager. This means that several parallel pag- ing operations are possible, with one S interface usually being sufficient. User information channels (B) are used only for transmitting voice messages, pro- vided the feature is supported in the first place.
  • Page 137: Ascotel Cti And Tapi

    Ascotel 2025/2045/2065 Ascotel CTI and TAPI CTI products (CTI: Computer Telephony Integration) are programs and equipment that provide PC-based telephony and data service properties (see CTI documenta- tion). Most of these products support the TAPI Microsoft standard, a standardized software interface between computer and phone equipment.
  • Page 138: First-Party Cti

    Ascotel 2025/2045/2065 8.2.1 First-Party CTI First-party CTI is a single-user solution that requires a direct link (e.g. via a V.24 interface) between the PC and the terminal. The system supports first-party CTI with the following products: • Corded system terminals via the Pocket Adapter •...
  • Page 139 Ascotel 2025/2045/2065 The following features are supported by all driver versions: • Outgoing dialling • Call identification (CLIP) • Enquiry call • Handover call • Brokering • Fetch / pick up call • Three-party conference The driver version 5.1 also supports the following features: •...
  • Page 140: Third-Party Cti

    Ascotel 2025/2045/2065 8.2.2 Third-Party CTI Third-party CTI is a multi-user solution. Unlike first-party CTI, where each PC is connected directly to a telephone, third-party CTI requires only a single connec- tion between the PBX and the telephony server. ISDN...
  • Page 141 Ascotel 2025/2045/2065 Third-party CTI can be used in different ways depending on requirements: • In the same way as first-party CTI • As a team solution • Per ACD Third-Party CTI as First-Party CTI In principle third-party CTI can be used in the same way as first-party CTI, i. e. the PC is used to control only one's own terminal.
  • Page 142 Ascotel 2025/2045/2065 ISDN terminal a/b terminal Clients ISDN Windows 95, 98, NT 4.0 or 2000 Office terminal Telephony server Windows NT 4.0 or 2000 Office terminal DECT haz1183aaenc0 Ethernet Fig. 1.49: Third-party CTI via the Ethernet interface S and a/b interfaces are only supervised, not controlled.
  • Page 143 Ascotel 2025/2045/2065 With ACD, incoming calls are automatically placed into the call queue and then routed to the subscribers / team members by the PBX. The ACD server with its ACD application is responsible for control operations. The Ascotel supports the following TAPI supplementary functions: •...
  • Page 144: Officecall

    Target-driven cost-effective telecommunication is a contributing factor to the suc- cess of a company. Connecting telecommunications to the data world – CTI (com- puter telephony integration) provides the foundation. Ascom OfficeCall empow- ers the well-known management programs Microsoft Outlook and Lotus Notes with added telephony functionality for incoming and outgoing phone calls while streamlining workflow.
  • Page 145 Ascotel 2025/2045/2065 For Better Information Here’s how every call gets off to a good start: Thanks to CLIP, OfficeCall identifies the caller and automatically opens a window with customer data in the associated application (Outlook or Lotus Notes). All important information is immediately vis- ible to the user.
  • Page 146: Handset Interface Ascom Audio

    Ascotel 2025/2045/2065 Handset Interface Ascom Audio Ascom Audio is an audio interface with a housing similar to that of the Pocket Adapter. It is connected to the handset socket of a system terminal and is com- patible with the following applications: •...
  • Page 147: S Bus Extension Ascompt 10

    • Width: 67 mm • Depth: 88 mm • Weight: approx. 400 g With the S bus extension Ascom PT 10, it is also possible to network two PBXs with each other (see also Part 3, Chapter "Tying-in an Individual Subscriber", Page 3.125).
  • Page 148: Ascotel Information Management System Aims

    Ascotel 2025/2045/2065 Ascotel Information Management System AIMS The Ascotel Information Management System (AIMS) is a software package used for the planning, configuration and monitoring of the system. The planning and configuration can be prepared offline by the telecom specialist and then loaded on to the system locally, via LAN or via the ISDN network.
  • Page 149: Aims Shell

    Ascotel 2025/2045/2065 AIMS Shell The AIMS Shell is used to administer the PBX and PINX, to regulate the access authorizations and to set the online parameters. The numbering plan for a private leased line network can be determined here on a cross-PINX basis. The following tasks can be completed from the Shell: •...
  • Page 150 Ascotel 2025/2045/2065 Menu bar haz0634aaena0 Toolbar Drop-down list box Status bar Fig. 1.53: AIMS Shell HBT_20321104_01/B0_en Ascotel Information Management System AIMS 1.95...
  • Page 151 The tabs in the lower part contain the following information: "PBX* Tab • PBX name • PBX type (Ascotel 2025 / 2045, Ascotel 2065) • Type of online connection (local access, dial-up access, LAN), selectable • PBX identification number (system ID), editable •...
  • Page 152 Ascotel 2025/2045/2065 "Password" Tab To enter and edit passwords for the following authorizations: • Attendant • Installer • System Manager • Service Centre The tabs "PINX connections", "Common PISN subscribers" and "Common abbreviated dialling numbers" are only available if a PBX configured accordingly has been selected in the network.
  • Page 153: Aims Managers

    Ascotel 2025/2045/2065 AIMS Managers The AIMS Managers are called up via the "Manager" menu or using an icon on the toolbar. Tab. 1.11 shows which Managers are password-protected and which ones are available offline and online: Tab. 1.11: Availability of AIMS Managers...
  • Page 154: Configuration Manager

    Ascotel 2025/2045/2065 9.2.1 Configuration Manager The Configuration Manager (CM) provides the following functions: • Configure system and customer data offline • Configure system and customer data online (via local access, dial-up access or LAN) • Adapt system or customer data flexibly and quickly 9.2.2...
  • Page 155: Hotel Manager

    Acrobat Reader. The Information Manager contains the following documents, among others: • AIMS Installation and Operating Instructions • AIMS Application Notes • Current information under http://ascotel.ascom.ch 9.2.6 Project Manager The Project Manager (PM) is an Excel software program for planning the hardware components of a system.
  • Page 156: Upload Manager

    Ascotel 2025/2045/2065 9.2.7 Upload Manager The Upload Manager (UM) is used to update the software of a system from the PC. Its characteristics are as follows: • The software transfer can be made locally via a V.24 connection, via a LAN or via an ISDN connection (remote).
  • Page 157: 9.2.10 System Event Manager

    Ascotel 2025/2045/2065 9.2.10 System Event Manager The System Event Manager (SEM) is characterized by the following properties: • Comprehensive centralized monitoring of event messages from systems • Installation on several PCs possible • Particularly well suited for monitoring networked systems •...
  • Page 158: Installing Aims

    Ascotel 2025/2045/2065 Installing AIMS Install AIMS with the aid of the AIMS installation instructions. The instructions are enclosed with every AIMS package as a Quick Installation Guide on the CD insert and are also stored as an electronic document on every AIMS CD.
  • Page 159: Administrator

    Ascotel 2025/2045/2065 Tab. 1.12 shows which features can be modified with each authorization level: Tab. 1.12: Password-protected authorization levels and features Features Service Centre Installer System Attendant Manager Create a PBX group Delete a PBX group – – –...
  • Page 160: Change Password

    AIMS Password Lost If the password for the highest authorization level is known, the passwords of the lower authorization levels can be changed. If it is no longer known, contact the AIMS Support under http://ascotel.ascom.ch/. HBT_20321104_01/B0_en Ascotel Information Management System AIMS...
  • Page 161: Exchanging Data Between Pbx And Pc

    Ascotel 2025/2045/2065 Exchanging Data between PBX and PC The system and user data is stored in the PBX and on the PC's hard disk. Both databases are serviced by the AIMS Managers. To keep the databases at the same level, you need to exchange data between the databases.
  • Page 162: Working Offline (Aims Database)

    Ascotel 2025/2045/2065 9.5.1 Working Offline (AIMS Database) With the AIMS database you can only work in offline mode. The following func- tions are available: Open All the data from the selected PBX is loaded from the AIMS database into the PC's main memory and made available for editing on the AIMS Shell or in an AIMS Manager.
  • Page 163: Working Online (Pbx Database)

    Ascotel 2025/2045/2065 9.5.2 Working Online (PBX Database) Data in the PBX database can only be accessed in the online mode. The following functions are available: Connect Connects the PBX with the AIMS Shell. The function uses the date and time to determine whether the PBX data matches the data stored in the AIMS database.
  • Page 164 Ascotel 2025/2045/2065 Upload During an upload via the AIMS Shell all the PBX data is written from the AIMS database into the PBX. During a data upload the PBX is automatically prebarred and then automatically released once the operation is completed. The progress of the upload operation is indicated by a progress indicator bar in a window.
  • Page 165: Import / Export

    Similarly it is possible to transfer files with system data from the Project Manager to the AIMS database using AIMS. The Application Notes and Frequently Asked Questions (FAQs) in connection with AIMS can be downloaded from the Internet under "http://ascotel.ascom.ch". Print The following data can be printed: •...
  • Page 166: Licensing Concept

    Ascotel 2025/2045/2065 9.10 Licensing Concept Some of the features (e.g. system licence upgrade 2025 ® 2045, CTI interface, QSIG, etc.) are protected in the PBX by a licence code. This type of data can also be configured without the corresponding code.
  • Page 167 Ascotel 2025/2045/2065 1.112 Ascotel Information Management System AIMS HBT_20321104_01/B0_en...
  • Page 168 Ascotel 2025/2045/2065 Part 2: System Functions and Features Version: 5.1 Date: 07.01 Subject to technical modifications © Copyright Ascom Business Systems AG HBT_20321104_02/B0_en...
  • Page 169 Ascotel 2025/2045/2065 2.II HBT_20321104_02/B0_en...
  • Page 170 Ascotel 2025/2045/2065 Contents Part 2: System Functions and Features Overview of Chapters ........2.1 Numbering Plan .
  • Page 171 Ascotel 2025/2045/2065 Routing Elements........2.51 Trunk Groups .
  • Page 172 Ascotel 2025/2045/2065 Call Routing ......... 2.115 Internal Traffic .
  • Page 173 Ascotel 2025/2045/2065 Transit Routing in the Private Leased-Line Network ... . . 2.188 5.6.1 From the Public Network to the Private Leased-Line Network ..2.189 5.6.2...
  • Page 174 Ascotel 2025/2045/2065 Output Formats ........2.248 7.6.1...
  • Page 175 Ascotel 2025/2045/2065 8.4.8 Making Calls with your own Settings on a third-party Telephone . . 2.357 8.4.9 Fetch Call ..........2.358 8.4.10...
  • Page 176 Ascotel 2025/2045/2065 Alarm Messaging via external Text Messages ....2.429 8.8.1 External Alarm Source........2.430 8.8.2...
  • Page 177 Ascotel 2025/2045/2065 HBT_20321104_02/B0_en...
  • Page 178: Overview Of Chapters

    Ascotel 2025/2045/2065 Overview of Chapters Numbering Plan This part is based on the principles of the networking philosophy discussed in Part 1 and features the different types of internal and external numbering plans avail- able in the various systems. It explains the differences between internal number- ing plans for the private network and external numbering plans for the public net- work.
  • Page 179 Ascotel 2025/2045/2065 Data Services Chapter 6 deals with outgoing and incoming data service connections. It looks at types of data services, the configuration of data service destination tables, and how data services are routed in the private leased-line network. Other topics include user-to-user signalling and the transition to the X.25 data network.
  • Page 180: Numbering Plan Identifiers

    Ascotel 2025/2045/2065 Numbering Plan Numbering Plan Identifiers The numbering plan is used to analyse numbers and allocate them to an address- able destination. Two types of numbering plans (Numbering Plan Identification, NPI) are relevant to the system: • The public network uses numbering plan identifier E.164, which is defined and standardized by the ITU-T.
  • Page 181 Ascotel 2025/2045/2065 Numbering Plan Identifier E.164 Numbering plan E.164 comprises the following types of number: Tab. 2.1: E.164 types of number Type Of Number Structure Example Subscriber [SN] 624 11 11 National [NDC] [SN] 32 624 11 11 International...
  • Page 182 Ascotel 2025/2045/2065 PNP Numbering Plan Identifier The PNP numbering plan comprises the following types of number: Tab. 2.2: PNP types of number Type Of Number Structure Example Level 0 [RIN] 1313 Level 1 [RP1] [RIN] 60 1313 Level 2...
  • Page 183: The System's Numbering Plan

    Ascotel 2025/2045/2065 The System's Numbering Plan The system's internal numbering plan is the numbering plan used for a stand- alone PBX or a PINX in a private network. The numbers entered in the numbering plan are used both to dial up call destinations in the PBX and to execute control functions.
  • Page 184 Ascotel 2025/2045/2065 Tab. 2.3: Categories in the system's numbering plan with allocated numbers Category Number / Number Range Name Explanation Number Number Explanation Exchange access, Call charges are added up <ext. call No.> Prefix, truncated Business on the "Business Teleph- before dialling out ony"...
  • Page 185 *-key cated code> Initialization values for Switzerland Depends on the system type. See system limitations in Part 3. Depends on the number of user-network interfaces installed. With Ascotel 2025 / 2045 the range is 20 to m. Numbering Plan HBT_20321104_02/B0_en...
  • Page 186: Exchange Access Categories

    Ascotel 2025/2045/2065 2.2.2 Exchange Access Categories Tab. 2.4: Exchange access categories in the internal numbering plan Category Name Name Explanation Number Number Explanation Exchange access, Call charges are added up <ext. call No.> Prefix, truncated Business on the "Business Teleph- before dialling out ony"...
  • Page 187: Categories For Abbreviated Dialling And Emergency Number

    Ascotel 2025/2045/2065 2.2.3 Categories for Abbreviated Dialling and Emergency Number Tab. 2.5: Abbreviated dialling category in the internal numbering plan Category Name Name Explanation Number Explanation Abbreviated dialling Other, user-definable num- 7000 to numbers bers are stored under these...
  • Page 188 Ascotel 2025/2045/2065 Name The name is used: • To dial by entering the name rather than the call number (dialling by name). • To display the name on the subscriber’s own system terminal when the CLIP number of an incoming call matches the number stored under the abbreviated dialling (see Page 2.27).
  • Page 189: Subscriber Categories

    Ascotel 2025/2045/2065 2.2.4 Subscriber Categories Tab. 2.6: Subscriber categories in the internal numbering plan Category Number / Number Range Name Explanation Number Internal subscribers Internal subscribers on the PBX 200 to n PISN subscribers Subscribers on another PINX in the PISN...
  • Page 190 Ascotel 2025/2045/2065 Cordless Subscribers Although Ascotel DECT subscribers are also part of the group of internal subscrib- ers, they are allocated to a separate category in the numbering plan as their des- tination address is not a physical user-network interface; instead, a handset iden- tification has to be stored under each number..
  • Page 191 Ascotel 2025/2045/2065 Entering PISN Subscribers There are two ways of entering PISN subscribers: • A PISN subscriber’s call number is entered in full and unequivocally (Fig. 2.3, PINX 2). • One number with wildcards is entered for several PISN subscribers (PISN sub- scriber group, Fig.
  • Page 192 Ascotel 2025/2045/2065 Entering the Number of a PISN Subscriber in Full A complete PISN subscriber number unequivocally identifies a subscriber at another PINX or a virtual subscriber. Each unequivocal number of a PISN subscriber can be allocated a name in the sub- scriber configuration.
  • Page 193 Ascotel 2025/2045/2065 Example of Entering PISN Subscribers PINX 1 Region 50 PINX 2 PISN PINX 3 Region 60 PINX 4 haz0678aaena0 Fig. 2.4: PISN with two regions Tab. 2.7: Entering PISN subscribers in PINX 2 Variant Number PINX 1...
  • Page 194: Separate Regional Prefix Category

    Ascotel 2025/2045/2065 2.2.5 Separate Regional Prefix Category Tab. 2.8: Category for separate regional prefix in the internal numbering plan Category Number / Number Range Name Explanation Number Explanation Separate regional pre- Level 1 prefix for region Not allocated Prefix, truncated on detec-...
  • Page 195: Shared Numbering Plan

    Ascotel 2025/2045/2065 2.2.6 Shared Numbering Plan PISN subscribers are structured in the internal numbering plans of the PINX. From the PINX's viewpoint its own subscribers are internal subscribers and the subscribers of the other PINXs are PISN subscribers. If two or more PINXs are structured in such a way that they split the range of sub- scriber numbers among themselves, we talk of a shared numbering plan.
  • Page 196: Pisn With Different Regions

    Ascotel 2025/2045/2065 2.2.7 PISN with different Regions A PISN can be divided into several regions. Each region is identified by its regional prefix. Subscribers who call a subscriber in a different region first dial the prefix of the destination region, then the internal number of the subscriber they want.
  • Page 197 Ascotel 2025/2045/2065 Entering a Regional Prefix In the example above the PISN subscribers of a different region are entered with the regional prefix (for example 60200 to 60299). Another possibility is to define a route with call number 60 and to enter the PISN subscribers without regional prefix (route method).
  • Page 198: Identification Elements

    Ascotel 2025/2045/2065 Identification Elements In keeping with the system's networking philosophy, it is essential for calls to be correctly identified and displayed. Many settings therefore serve the purpose of correct call identification. A call is identified firstly by the type of acoustic ringing (i.e. ringing pattern) and, secondly, by the display on the terminal.
  • Page 199 Ascotel 2025/2045/2065 Calls with the "Internal" Ringing Pattern: • Calls from internal subscribers • Calls from the public network if "Ringing pattern = single ringing tone" is set in the subscriber configuration. This setting is recommended if the subscriber is a terminal (not a system termi- nal) that automatically answers a call (e.g.
  • Page 200: Displaying Numbers (Clip) And Names (Cnip)

    Ascotel 2025/2045/2065 Displaying Numbers (CLIP) and Names (CNIP) During both the ringing phase and the call itself the caller's call number or name (or both) are shown on the display of a system terminal or ISDN terminal. • The indication of the caller’s phone number is referred to as CLIP (Calling Line Identification Presentation).
  • Page 201 Ascotel 2025/2045/2065 These identification elements are available only in ISDN networks and even then only to a limited extent. As CNIP and CONP are not supported by the public net- work, the system tries to replicate them by searching through the internal phone books for a number that matches the CLIP or COLP number.
  • Page 202 Ascotel 2025/2045/2065 Displaying the CLIP CLIP functions process incoming and outgoing calls. CLIP from A CLIP from C haz1028aaena0 Fig. 2.11: CLIP of an incoming and an outgoing call CLIP of an Incoming Call Subscriber A calls subscriber B: Subscriber A sends his CLIP, which is received in the PBX by the trunk group, proc- essed and displayed to subscriber B.
  • Page 203: Clip With Incoming Calls

    Ascotel 2025/2045/2065 CLIP with Incoming Calls The CLIP number of an incoming call is processed and presented in two stages: • Analysis and processing of the CLIP number • Presentation of the CLIP number on the destination subscriber’s terminal 3.3.1...
  • Page 204: Presentation Of The Clip On The Terminal

    Ascotel 2025/2045/2065 Tab. 2.10: Handling a CLIP number with NPI-type "E.164" TON of the CLIP Prefix Conversion number Unknown International prefix Prefix is truncated, TON is set to "international". Further processing, see TON = international National prefix Prefix is truncated, TON is set to "national"...
  • Page 205: Replicating The Name Display In The Pbx

    Ascotel 2025/2045/2065 Call via a V.24 Interface The CLIP numbers are forwarded to the V.24 interface of an Office Pocket Adapter in the same way as they are displayed on the system terminals. With transferred calls the CLIP number can be forwarded with the Office Pocket Adapter via V.24.
  • Page 206: Flow Charts For Name Identification (Cnip)

    Ascotel 2025/2045/2065 3.3.4 Flow charts for name identification (CNIP) Call without CNIP Call with CNIP CLIP and CNIP Do first forwarded to the few digits of terminal CLIP No. match digits under "Truncate CLIP"? Matching digits are truncated to the terminal [2]...
  • Page 207 Ascotel 2025/2045/2065 CLIP/CNIP from the PBX Type of terminal V.24 interface Office ISDN terminal (Office Pocket Adapter) CNIP = provides unchanged CNIP? No. in CNIP = Name in No CNIP private card private card file file? CNIP = Name...
  • Page 208: Clip With Outgoing Calls

    Ascotel 2025/2045/2065 CLIP with Outgoing Calls With an outgoing call the CLIP number is transmitted along with the NPI and TON information. In principle there are two possible variants for creating a CLIP number: • The PBX creates the CLIP number automatically, based on the origin and rout- ing of the call.
  • Page 209: Entering A Fixed Clip

    Ascotel 2025/2045/2065 3.4.2 Entering a fixed CLIP In practice a permanent CLIP number is used if the CLIP of the subscriber con- cerned is always to remain the same in the public network, regardless of the path used for routing an outgoing call. Break-out is a typical application example of this (see Page 2.199 and Page 2.206).
  • Page 210: Clip Flowcharts For Outgoing Calls

    Ascotel 2025/2045/2065 3.4.4 CLIP flowcharts for Outgoing Calls Example Configuration: Subscriber Trunk group CLIP: 624 32 00 032 624 11 11 NPI: E.164 unknown TON: subscriber unknown DDI Number: Region: Subscriber: CLIP automatic? CLIP No., NPI CLIP = 624 32 00 and TON from = E.164...
  • Page 211 Ascotel 2025/2045/2065 Suitable DDI number? CLIP No. = DDI No. CLIP No. = 200 Trunk group: = unknown public network type = unknown NPI and TON from trunk group haz1031aaena0 CLIP No., CLIP = 032 624 11 11 private...
  • Page 212: Clip Display With A Virtual Pisn Subscriber

    Ascotel 2025/2045/2065 3.4.5 CLIP Display with a Virtual PISN Subscriber A public network subscriber can be set up as a virtual PISN subscriber in the PBX. Internal subscribers will then perceive the subscriber as another internal sub- scriber: A call is signalled with the internal ringing pattern. The internal number can also be dialled for outgoing calls.
  • Page 213: Clip / Colp Settings

    Ascotel 2025/2045/2065 CLIP / COLP Settings The following settings affect the CLIP and, by analogy, the COLP, too. Trunk group: • NPI unknown call • Truncate CLIP Basic setup: • CLIP settings PISN subscriber: • Number CLIP A Trunk group haz1032aaenb0 Fig.
  • Page 214 Ascotel 2025/2045/2065 Configuration Element Parameter Affect on CLIP Incoming Outgoing Subscriber Automatic CLIP Suppress CLIP Numbering plan NPI Type of number TON Number PISN subscriber Number CLIP selection (normal, subscriber CLIP) Trunk groups Call NPI unknown Automatic CLIP Suppress CLIP...
  • Page 215 Ascotel 2025/2045/2065 Call to a PISN Subscriber The creation of the CLIP number depends on the configured PISN subscriber. If the PISN subscriber has "CLIP selection = normal", the DDI number is used as CLIP, providing the subscriber is himself reachable by incoming calls via the path trunk group ®...
  • Page 216 Ascotel 2025/2045/2065 Trunk Groups "NPI unknown Call" Setting If a call with "NPI = unknown" is received, it is signalled with the internal or exter- nal ringing pattern on the basis of this setting. It is also decided at the same time whether the exchange access prefix (0-) should precede the CLIP number.
  • Page 217 Ascotel 2025/2045/2065 CLIP Settings These settings are used to truncate prefixed access digits so that the CLIP number is as short as possible. To enable the PBX to interface CLIP numbers correctly, the system's own regional prefixes need to be entered under "CLIP settings": •...
  • Page 218: Examples Of Clip Displays In The Pisn

    Ascotel 2025/2045/2065 Examples of CLIP Displays in the PISN Various scenarios are used in a sample network to illustrate how CLIP displays are handled in a PISN. Fig. 2.19 shows the sample network. Region 50 055 555 55 xx...
  • Page 219: Pisn-Internal Calls

    Ascotel 2025/2045/2065 3.6.1 PISN-Internal Calls Ordinary PISN-Internal Call Subscriber C (340) on PINX 2 calls subscriber A on PINX 1 by a direct route. Both subscribers belong to the same region. 50340 PINX 2 PINX 1 haz0686aaena0 Source PINX Destination PINX Fig.
  • Page 220 Ascotel 2025/2045/2065 PISN – Internal Call with Overflow Routing Subscriber C (340) on PINX 2 calls subscriber A on PINX 1 via PINX 3 as all the available communication channels between PINX 2 and PINX 1 are busy. PINX 3 belongs to Region 60.
  • Page 221: Outgoing Calls To The Public Network

    Ascotel 2025/2045/2065 3.6.2 Outgoing Calls to the Public Network Call to the Public Network via a Gateway PINX Subscriber C (340) on PINX 2 calls subscriber F on the public network via PINX 1. PINX 1 has a DDI number for subscriber C (54).
  • Page 222 Ascotel 2025/2045/2065 Call to the Public Network via a Gateway PINX with Overflow Routing Subscriber C (340) on PINX 2 calls subscriber F on the public network via PINX 3 as all the available communication channels between PINX 2 and PINX 1 are busy.
  • Page 223 Ascotel 2025/2045/2065 Call to the Public Network via a Gateway PINX with Overflow Routing and "Automatic CLIP = no" Subscriber B (330) on PINX 2 calls subscriber F on the public network via PINX 3 as all the available communication channels between PINX 2 and PINX 1 are busy.
  • Page 224 Ascotel 2025/2045/2065 Tab. 2.16: Example 5: Creating and presenting subscriber B’s CLIP number Step CLIP number Description Subscriber B ® PINX 2 level 0 • A suitable DDI number is not searched for PINX 2 ® PINX 3 55 555 55 53 E.164...
  • Page 225: Incoming Calls From The Public Network

    Ascotel 2025/2045/2065 3.6.3 Incoming Calls from the Public Network Subscriber G on the public network calls subscriber C on PINX 2 via PINX 1. He dials 055 555 55 54. 066 333 33 33 066 333 33 33 66 333 33 33...
  • Page 226 Ascotel 2025/2045/2065 Call from the Public Network with Overflow Routing Subscriber G on the public network calls subscriber C on PINX 2 via PINX 1 and PINX 3 as all the available communication channels between PINX 2 and PINX 1 are busy.
  • Page 227 Ascotel 2025/2045/2065 Call by a PISN Subscriber in the Public Network PISN subscriber E (310) on the public network calls subscriber C on PINX 2 via PINX 1. He dials 055 555 55 54. 055 777 77 77 055 777 77 77...
  • Page 228: Routing Elements

    Ascotel 2025/2045/2065 Routing Elements The role of routing elements is to route and distribute internal, incoming and out- going calls to destinations. From the system's viewpoint a destination is an inter- face (e.g. network interface or user-network interface). In this context user groups or subscriber configurations are also routing elements, not destinations.
  • Page 229 Ascotel 2025/2045/2065 Network Interfaces Network interfaces provide the access to the PBX from the outside. The settings for the network interfaces are used to specify network-specific characteristics (e.g. point-to-point or point-to-multipoint connection or the distribution of B channel groups at the primary rate access).
  • Page 230 Ascotel 2025/2045/2065 User Groups In a user group incoming and internal calls are routed to a group of internal des- tinations in accordance with a pre-configured call distribution pattern (see Page 2.80). Subscriber Configuration All the subscriber-specific settings are grouped together in the subscriber config- uration.
  • Page 231: Trunk Groups

    Ascotel 2025/2045/2065 Trunk Groups Network Trunk Call distribution Subscriber connections groups Routes elements User groups configurations Network Subscriber side side DDI plans haz0695aaena0 ACD server Key telephones ACD queue KT lines Changeover switch for one or General call more switching groups...
  • Page 232: Trunk Groups Of Network Interfaces

    Ascotel 2025/2045/2065 4.1.1 Trunk Groups of Network Interfaces General Rules and Settings A network interface can only be assigned to a single trunk group. A trunk group contains either analogue or digital network interfaces (the network interface entered first is decisive).
  • Page 233 Ascotel 2025/2045/2065 Seizure Sequence for Outgoing Calls The system will first try and seize the network interface that was entered last (right at the end of the list). If for whatever reason this interface is not available, it will then attempt to seize the second last interface, then the third last, etc.
  • Page 234 Ascotel 2025/2045/2065 Planning tips: • B channels can only be grouped in sequence (e.g. channel group 1 contains B channels 1 to 6). • A B channel can only be allocated to one channel group. • If the B-channel groups of a primary rate access are spread among different trunk groups, the same protocol must be set for all trunk groups.
  • Page 235 Ascotel 2025/2045/2065 Subscriber Line Group (SLG) in ISDN Digital outside lines that are to have the same traffic characteristics can be grouped into subscriber line groups (SLG) in the public network (e.g. several basic accesses with the same DDI block).
  • Page 236: Routing Functions Of The Trunk Group For Incoming Calls

    Ascotel 2025/2045/2065 4.1.2 Routing Functions of the Trunk Group for Incoming Calls The following incoming routing functions are assigned to the trunk group: • Restricting the number of calls incoming simultaneously per trunk group • Routing a call to one of the following elements: –...
  • Page 237: Other Trunk Group Functions And Settings

    Ascotel 2025/2045/2065 4.1.4 Other Trunk Group Functions and Settings Name of the trunk group "Name" is used to assign a name to each trunk group. The name's main purpose is to provide orientation. It is displayed on some system terminals whenever an...
  • Page 238: Route

    Ascotel 2025/2045/2065 Hold and Three-party Conference in the Exchange For three-party conference in the exchange see "Three-Party Connections in the Exchange", Page 2.184 "Truncate DDI" Setting See "Direct Dialling Plan (DDI Plan)", Page 2.66. Other Trunk Group-related Subjects: Network interfaces, Route, Incoming traffic, Outgoing traffic, Traffic in the PISN, Identification elements.
  • Page 239: The Route's Routing Functions

    Ascotel 2025/2045/2065 A route determines the direction of outgoing calls through allocation to trunk groups. All outgoing calls are routed via a route to one or more trunk groups. They also include calls routed via the Least Cost Routing function and transit calls in a PISN.
  • Page 240 • After initialization, route 3 is allocated trunk group 1 (route for remote alarming). • On Ascotel 2025 and 2045 systems all routes are allocated the numbers from 170 upwards in the numbering plan. • On the Ascotel 2065 system the first 30 routes are allocated numbers from 170 upwards in the numbering plan.
  • Page 241: Other Routing Functions For Outgoing Calls

    Ascotel 2025/2045/2065 4.2.3 Other Routing Functions for Outgoing Calls Restricting Calls Outgoing Simultaneously The "Outgoing connections" setting is used to specify the number of outgoing calls that are possible simultaneously. Once the limit has been reached, subscrib- ers can no longer make outgoing calls with the allocation of this route. This is sig- nalled by means of the congestion tone.
  • Page 242 Ascotel 2025/2045/2065 Specifying the Numbering Plan Identifier NPI and the Type of Number The call number of an outgoing call is assigned the NPI defined under "Number- ing plan identifier NPI". • For routes that are used for routing outgoing calls whose end destination is in the public network, set "E.164".
  • Page 243 Ascotel 2025/2045/2065 Direct Dialling Plan (DDI Plan) Network Trunk Call distribution Subscriber connections groups Routes elements User groups configurations Network Subscriber side side DDI plans haz0698aaena0 ACD server Key telephones ACD queue KT lines Changeover switch for one or...
  • Page 244: Direct Dialling Plan (Ddi Plan)

    Ascotel 2025/2045/2065 Several Direct Dialling Plans per PBX / PINX Several direct dialling plans are available. This ensures that the same subscriber can be reached from the outside via different network accesses and that the cor- rect CLIP is also transmitted in outgoing traffic.
  • Page 245 Ascotel 2025/2045/2065 DDI number Call distribution DDI number Call distribution DDI number Call distribution element element element Reference number haz0781aaena0 1. Create 2. Allocate 3. Delete When direct dial numbers are created, call distribution elements are assigned automatically. Several direct dial numbers can be allocated to one call distribution element.
  • Page 246 Ascotel 2025/2045/2065 Call Distribution Element (CDE) Network Trunk Call distribution Subscriber connections groups Routes elements User groups configurations Network Subscriber side side DDI plans haz0700aaena0 ACD server Key telephones ACD queue KT lines Changeover switch for one or General call...
  • Page 247 Ascotel 2025/2045/2065 Restrictions: • Call diversion and call forwarding cannot be applied to a call distribution ele- ment. • The features Call waiting / Intrusion and automatic callback cannot be activated on call distribution elements. • A call distribution element cannot be stored under a team key.
  • Page 248 Ascotel 2025/2045/2065 Combinations of Destinations A call is routed to two destinations simultaneously: • SC+UG • SC+KT • UG+KT A call is routed to two destinations simultaneously. If the first destination is busy, the second is not called and the caller obtains the busy tone: •...
  • Page 249: Call Distribution Element (Cde)

    Ascotel 2025/2045/2065 Alternative Destinations A call distribution element can be linked with two other call distribution elements for the routing to alternative destinations: • One of the call distribution elements is used for the routing to alternative des- tinations if a call at the original destination is not answered.
  • Page 250 Ascotel 2025/2045/2065 Courtesy A previously activated Courtesy will remain activated if the call is routed to the alternative destination. Courtesy is not reactivated at the next CDE. Alternative Destination is Busy If the original destination is busy, the call is routed to the call distribution element entered under "CDE if busy".
  • Page 251 Ascotel 2025/2045/2065 Application Example of an Overflow Implementing an overflow from a busy user group (e.g. Purchasing group) to another user group (e.g. Customer Service group). Call distribution element 2 Network -> UG 2 UG 2 haz1205aaena0 -> CDE if busy: 3...
  • Page 252: Routing Functions For Incoming Calls

    Ascotel 2025/2045/2065 4.4.2 Routing Functions for Incoming Calls Call distribution is allocated the following incoming routing functions: • Routing a call to a destination, depending on the position of the allocated switching group (see "Call Destination", Page 2.70) • Routing a call to an alternative destination if the original destination is either busy or if the call goes unanswered (see Chapter "Alternative Destinations",...
  • Page 253: Other Functions And Settings Of The Cde

    Ascotel 2025/2045/2065 4.4.4 Other Functions and Settings of the CDE Name "Name" is used to provide each call distribution element with a name. The name is used for identification purposes. • With incoming calls it is displayed on the system terminal.
  • Page 254: Switch Groups

    Ascotel 2025/2045/2065 Switch Groups With the aid of the switch groups the routing configuration for the system can be conveniently adapted to the time and situation-related requirements of the cus- tomer. This means for example that calls during the day can be routed differently to calls at night, or differently at times with a high call volume to times with a low call volume (e.g.
  • Page 255 Ascotel 2025/2045/2065 Switching groups Incoming calls Internal and PISN-internal destinations Incoming calls Courtesy groups Outgoing calls Internal and external barred-code checks Internal calls Internal barred-code checks Emergency calls Internal, PISN-internal or external destinations Door bell Internal destinations haz0716aaena0 Fig. 2.41:...
  • Page 256 (Courtesy group 1 must be activated). • All office worker DDI numbers are routed in the call distribution elements to UG 17 (Ascotel 2025 / 2045) or UG 25 (Ascotel 2065) in which Voice Mail is located. As the subscriber-specific allocation of the digit barring is also switch-related, they need to be adapted accordingly.
  • Page 257: User Group

    Ascotel 2025/2045/2065 User Group Network Trunk Call distribution Subscriber connections groups Routes elements User groups configurations Network Subscriber side side DDI plans haz0717aaena0 ACD server Key telephones ACD queue KT lines Changeover switch for one or General call more switching groups...
  • Page 258: Elements Of A User Group

    Ascotel 2025/2045/2065 4.6.1 Elements of a User Group A user group consists of one or more of the following elements: • Subscriber line group (SLG): Group with up to 16 internal subscribers (members) • Operator Console: The call is signalled in parallel on all Operator Consoles (see Page 2.93) •...
  • Page 259: Call Distribution In The Subscriber Group Element

    Ascotel 2025/2045/2065 Call Distribution to the Elements A call is distributed in parallel to the connected elements of a user group. Each element can be individually delayed. The delay time can be set globally to 3, 5 or 7 ringing cycles and applies throughout the system to all line groups.
  • Page 260 Ascotel 2025/2045/2065 Linear Call Distribution In a linear call distribution the first member in the group is called first. If he does not answer, the call is forwarded to the next member after 3, 5 or 7 ringing cycles.
  • Page 261 Ascotel 2025/2045/2065 Delayed Calls to Subgroups The members of the subscriber group element can also be subdivided into a main group and a subgroup (setting "UG subgroup as of member"). The subgroup is called according to the set call distribution: •...
  • Page 262 Ascotel 2025/2045/2065 Call distribution element Call delay to the UG elements Cordless group Forwarding time for linear and cyclic call distribution Forwarding time to the subgroup haz0111aaenc0 Fig. 2.47: Call distribution in a user group HBT_20321104_02/B0_en Routing Elements 2.85...
  • Page 263 Ascotel 2025/2045/2065 Rules Applying to the Subscriber Group Any member of a subscriber group can use the menu selection or a */# procedure to log out of (#48xx) or log into(*48xx) a user group (see also "Features Over- view", Page 2.435. Members who have logged out of a group are ignored during call distribution.
  • Page 264: User Groups For Voice Mail

    User group 17 on the Ascotel 2025 / 2045 and 25 on the Ascotel 2065 have been designed to accommodate a Voice Mail server. User groups 18 to 21 on Ascotel 2025 / 2045 and 26 to 29 on Ascotel 2065 are provided for applications that require a diversion to a user group.
  • Page 265 Ascotel 2025/2045/2065 4.6.4 User Groups 14, 15 and 16 After initialization, the element Operator Consoles and the first four subscribers are entered as members in a user group 16. After an initialization each trunk group is allocated call distribution element 1. It is allocated user group 16 as the destination for all three switch positions.
  • Page 266 Ascotel 2025/2045/2065 Application Example for a User Group In the call distribution pattern, general call has been configured with a delay; along with the Operator Consoles. This means that if the Operator Consoles is overloaded the general call will also start to ring after the configured ringing time (e.g.
  • Page 267: Subscriber Configuration

    Ascotel 2025/2045/2065 Subscriber Configuration Network Trunk Call distribution Subscriber connections groups Routes elements User groups configurations Network Subscriber side side DDI plans haz0719aaena0 ACD server Key telephones ACD queue KT lines Changeover switch for one or General call more switching groups...
  • Page 268: Routing Functions For Outgoing Calls

    Ascotel 2025/2045/2065 4.7.2 Routing Functions for Outgoing Calls The following outgoing routing settings are grouped together in the subscriber configuration: • Classes of service: – Exchange access authorization – Priority exchange allocation (see Page 2.148) – Digit barring, external (see Page 2.136) –...
  • Page 269 Ascotel 2025/2045/2065 Route Allocation This setting allocates a route to the subscriber. In the case of an internal subscriber this route is used to route calls that were dialled with an exchange access prefix (except route selection). If the LCR function is activated, the route is determined by the LCR unless the subscriber is authorized to force the route.
  • Page 270: Operator Console

    Ascotel 2025/2045/2065 Operator Console The system has one switching station, which is defined under the name "Operator Console" in the internal numbering plan. Several Operator Consoles can be oper- ated on the same PBX. There are two types of Operator Consoles: •...
  • Page 271 Ascotel 2025/2045/2065 Routing Internal Calls Internally the Operator Console is dialled up using the number of the switching centre defined in the numbering plan or via a call distribution element. On an Office 45 (Operator Console) the calls are provided on the line keys. If all the line keys are busy, the calls will be placed into the internal call queue.
  • Page 272: Routing Functions For Outgoing Calls

    Ascotel 2025/2045/2065 4.8.2 Routing Functions for Outgoing Calls Routing an Outside Call Seizing a line key enables direct network access and the network dialling tone is obtained. This means the subscriber does not have to dial an exchange access pre- fix to be able to dial out into the public network.
  • Page 273: Two-Company System

    Ascotel 2025/2045/2065 4.8.3 Two-Company System On a two-company system the Operator Console will indicate whether an incom- ing call is intended for Company A and B (see Fig. 2.49 as an example for Office 45). The configuration as a two-company system only affects the display on the Oper- ator Console.
  • Page 274: Capolinea

    Ascotel 2025/2045/2065 Call Logging of Calls on the Operator Console Call data, whether incoming or outgoing, is not logged separately according to company. Initialization Setting Upon initialization all call distribution elements are configured for Company A (single-company system). 4.8.4...
  • Page 275 Ascotel 2025/2045/2065 Configuration Notes Tab. 2.22: Destination configuration in the call distribution element: Capolinea desti- Switching posi- Company Destinations nation tion 1 (Day) 2 (Night) SC + UG 15 SC + UG 16 SC + UG 15 SC + UG 14 Here UG 16 is already configured and hidden as the destination;...
  • Page 276: General Call

    Ascotel 2025/2045/2065 General Call Calls with the general call as destination can be signalled visually or acoustically using an external supplementary equipment. The call can be taken from any ter- minal (see "Answering General Call", Page 2.393). 4.10 Key Telephones Key telephones have several line keys and an internal key.
  • Page 277 Ascotel 2025/2045/2065 Key Functions When a featurephone is converted to a key telephone one of the keys becomes an internal key, a number of keys become line keys, and the remaining keys can be freely configured in the same way as on the featurephone.
  • Page 278: 4.10.1 Kt Lines And Line Keys

    Ascotel 2025/2045/2065 4.10.1 KT lines and Line Keys Network Trunk Call distribution Subscriber connections groups Routes elements User groups configurations Network Subscriber side side DDI plans haz0720aaena0 ACD server Key telephones ACD queue KT lines Changeover switch for one or...
  • Page 279 Ascotel 2025/2045/2065 Line Keys Each line key of a key telephone is allocated to a KT line. For example one line key is allocated to KT line "1/1", another to KT line "1/2". The first digit is the refer- ence number of the call distribution element;...
  • Page 280 Ascotel 2025/2045/2065 Terminating KT Lines and through KT Lines Any number of line keys from different key telephones can be allocated to the same KT line. The diversion behaviour, however, depends on whether one or sev- eral line keys are allocated to a KT line.
  • Page 281: 4.10.2 Incoming Calls Via A Kt Line

    Ascotel 2025/2045/2065 4.10.2 Incoming Calls via a KT Line All calls can be routed via a KT line if the destination "KT" is defined in the corre- sponding call distribution element: • Calls from the public ISDN network • Calls from the public analogue network •...
  • Page 282 Ascotel 2025/2045/2065 Transferring to a Key Telephone A call transferred to a key telephone is offered on the key telephone’s internal key or line key. If the call comes from the public network, it is signalled with the exter- nal ringing pattern.
  • Page 283: 4.10.3 Outgoing Calls Via A Kt Line

    Ascotel 2025/2045/2065 4.10.3 Outgoing Calls via a KT Line A KT line can be configured either as an outgoing line to the network or as a nor- mal internal line. KT Line as an Outgoing Line to the Network Direct network access is enabled when a call is set up: The network dialling tone is obtained.
  • Page 284 Ascotel 2025/2045/2065 KT Line as a normal Internal Line If no KT route has been defined in the call distribution element ("KT route = -"), the KT line will respond like an ordinary internal line. This means the subscriber has to dial an exchange access prefix to be able to dial out to the public network.
  • Page 285 Ascotel 2025/2045/2065 Application Examples for Key Telephones Destination Combination KT+UG The combined destination KT line and user group 5 has been configured in call distribution element 1 with number 200 in the numbering plan. Two line keys are connected to the KT line 1/1. It is therefore a through KT line.
  • Page 286 Ascotel 2025/2045/2065 Destination KT Travel agency Application The number for the travel agency’s Africa Desk is listed in the telephone directory under the number 222 22 20. Calls for travel to Africa are first route to the Africa Desk. At the Africa Desk the calls are answered by employees 1 to 3.
  • Page 287 Ascotel 2025/2045/2065 Substitution Circuit The first call is answered by the manager personally; a second simultaneous call will ring on the deputy manager’s set; the third call will ring in the secretary; the fourth caller will obtain "busy". The calls can be visually signalled everywhere immediately.
  • Page 288: Acd Server

    Ascotel 2025/2045/2065 4.11 ACD Server Network Trunk Call distribution Subscriber connections groups Routes elements User groups configurations Network Subscriber side side 3 4 5 DDI plans haz1207aaenb0 ACD server Key telephones ACD queue KT lines Changeover switch for one or...
  • Page 289 Ascotel 2025/2045/2065 ACD queue haz1208aaena0 ACD server Fig. 2.57: PBX call routing controlled by the ACD server If the call is not answered by the destination subscriber (agent) by the time the ringing time has expired or if the destination subscriber is busy, the PBX will return the call to the queue and inform the ACD server accordingly.
  • Page 290 Ascotel 2025/2045/2065 Call Routing in the event of an ACD Server Failure Alternative destinations have to be defined so that calls can be routed to a desti- nation even in the event of an ACD server failure (see "Alternative Destinations", Page 2.72).
  • Page 291 Ascotel 2025/2045/2065 2.114 Routing Elements HBT_20321104_02/B0_en...
  • Page 292: Call Routing

    Ascotel 2025/2045/2065 Call Routing This chapter deals on the one hand with the interaction between routing ele- ments with internal, incoming and outgoing traffic. On the other, it deals with topics that are clearly attributable to one particular type of traffic. For instances it also looks at Least Cost Routing in connection with outgoing traffic.
  • Page 293: Internal Digit Barring

    Ascotel 2025/2045/2065 Internal destinations Remarks Internal destinations to which another desti- nation has been permanently allocated: • Emergency number • Selectable using number dialling only • Destination No.: internal, external, PISN subscribers • Abbreviated dialling numbers • Selectable using number and name selection •...
  • Page 294: Incoming Traffic

    Ascotel 2025/2045/2065 Incoming Traffic 5.2.1 Routing Network interfaces with the same network-specific characteristics are all grouped together in a trunk group. It is for example specified whether the network inter- faces allocated to a trunk group are connected to a private leased-line network or to the public network.
  • Page 295 Ascotel 2025/2045/2065 Call routing depends in principle on whether a call originates • from the public network or • from the private leased-line network (QSIG) and • whether there is a suitable direct dial number for the phone number.
  • Page 296 Ascotel 2025/2045/2065 The diagram below shows how an incoming call is routed: Incoming call from the public network or from the private network haz0726aaena0 Call via analogue network connection Routing to CD as per trunk group setting Overwrite call number...
  • Page 297 Ascotel 2025/2045/2065 5.2.1.1 Call from the Public Network A call with a suitable direct dial number is routed to the destination via the call distribution element allocated in the direct dialling plan. If a suitable direct dial number is not found, the call is routed in the same way as a call from the public network without direct dialling (see Page 2.120).
  • Page 298 Ascotel 2025/2045/2065 Tab. 2.26: Setting the routing parameters Parameter Parameter value Trunk group 1: • Network interfaces Network interfaces in this trunk group • Incoming connection Number of connections allowed simultaneously • Network type Public • Protocol DSS1 • Overwrite NPI •...
  • Page 299 Ascotel 2025/2045/2065 Routing without Direct Dialling A call without a suitable direct dial number is routed to the call destination via the call distribution element allocated in the trunk group. PINX 2 PINX 1 PINX 1 Call distribution 1...
  • Page 300 Ascotel 2025/2045/2065 5.2.1.2 Call from the Private Leased-Line Network In the private leased-line network, direct dialling plans are set up only if calls are to be routed to their destinations via call distribution elements in order to benefit from the advantages of the flexible routing properties of call distribution elements (see Page 2.69).
  • Page 301 Ascotel 2025/2045/2065 Routing with Direct Dialling A call with a suitable number in the direct dialling plan is routed to the destination via the call distribution element allocated there. If the first few digits of the phone number match the number entered under "Own regional prefix"...
  • Page 302 Ascotel 2025/2045/2065 Tab. 2.29: Setting the routing parameters Parameter Parameter value Trunk group 2: • Network interfaces Network interfaces in this trunk group • Incoming connection Number of connections allowed simultaneously • Network type Private • Protocol QSIG or QSIG / PSS1 ISO •...
  • Page 303 Ascotel 2025/2045/2065 Direct Routing A call without direct dialling is routed directly to a destination of the internal num- bering plan. PINX 2 PINX 1 PINX 1 Trunk group 1 (DSS1) Call distribution 1 -> Call distribution 1 -> Direct dialling plan 1 Direct dialling plan 1 ->...
  • Page 304: Response If Busy

    Ascotel 2025/2045/2065 5.2.2 Response if busy The following chapter describes how the system responds when busy and how that response can be influenced using specific settings. 5.2.2.1 Response if the Call Destination is busy If the call destination is busy, an incoming call will be handled according to the type of destination.
  • Page 305 Ascotel 2025/2045/2065 Call waiting not allowed or not possible If alternative destinations have not been configured, the following rules apply: • In the case of an incoming call from the public ISDN network the caller obtains the busy tone.
  • Page 306 Ascotel 2025/2045/2065 Call destination: Busy User Group A user group is busy if all its members are busy and neither the element Operator Console nor the element General call is activated. If a user group is busy, an incoming call is routed to user group 16. If user group 16 is also busy, •...
  • Page 307: Forwarding A Call If Busy

    Ascotel 2025/2045/2065 Call destination: Busy KT Line If an incoming call is routed to a busy KT line, the call will be rejected and the caller obtains the busy tone. Call destination: Subscriber with a Stored Message If a subscriber has stored a message, an incoming call will be routed to the prede- termined call diversion destination.
  • Page 308: Not Forwarding A Call If Busy

    Ascotel 2025/2045/2065 Configuration for through KT Lines • In the call distribution configure "KT line and user group" as the destination. • Delay the elements of the user group. The user group is therefore an additional distributor if all the addressed through KT lines are busy.
  • Page 309: Emergency Routing

    Ascotel 2025/2045/2065 5.2.3 Emergency Routing 5.2.3.1 Routing if the Call Destination is busy If the call destination is busy, an incoming call will be handled according to the type of destination. Busy call destinations may be: • an individual, busy subscriber •...
  • Page 310 Ascotel 2025/2045/2065 Tab. 2.33: In the call distribution, "Direct dialling to busy" is set on busy tone Origin of the call Response Call from the public ISDN network Caller obtains busy tone Call from the public analogue net- Wait until free; caller obtains ring-back tone...
  • Page 311: Release Destination If Dialling Is Incomplete

    Ascotel 2025/2045/2065 5.2.3.2 Release Destination if Dialling is Incomplete If the direct dial number is incompletely dialled, the outside call will be routed to the call destination element allocated to the trunk group after 8 seconds and then forwarded to the destinations entered there.
  • Page 312: Routing

    Ascotel 2025/2045/2065 5.3.1 Routing All outgoing calls are routed to a trunk group via a route. They include calls routed via the Least Cost Routing function or transit calls in a PISN. Different types of call destinations have to be routed via different routes. For example calls to the private leased-line network must not be routed via the same routes as calls to the public network.
  • Page 313: Digit Barring Facilities

    Ascotel 2025/2045/2065 5.3.2 Digit Barring Facilities Digit barring facilities are user-definable filters used for regulating exchange access authorization based on the numbers dialled. Several digit barring facilities are available in each case for internal and outgoing traffic (internal and external digit barring facilities).
  • Page 314 Ascotel 2025/2045/2065 Bypassing the digit barring Digit barring facilities are bypassed in the following cases: • Deactivation of the external digit barring allocated to the subscriber in the route configuration Example: The digit barring is deactivated in the route configuration for route 1 and acti- vated in the route configuration for route 2.
  • Page 315 Ascotel 2025/2045/2065 Example: • Basic function = enable all • Digit "6" is entered in the barring list. This digit barring restricts all phone num- bers that begin with 6. • The digit sequence "62" is entered in the barring list. This digit barring only restricts phone numbers that begin with 62.
  • Page 316 Ascotel 2025/2045/2065 Nesting entries in the enabled and barred lists Exceptions to a digit sequence barred in the barring list are entered in the enabled list and vice versa. In the example on the left in Fig. 2.68 all phone numbers that begin with the digit sequence "00"...
  • Page 317 Ascotel 2025/2045/2065 Examples of digit barring facilities A subscriber or subscriber group may only dial the following external destinations: • Destinations within their own network group • Destinations of network group 031 and 033 • Destinations in Germany (0049) The following restrictions also apply: •...
  • Page 318 Ascotel 2025/2045/2065 Initialization settings After an initialization a number of digit barring options already have pre-entered digit sequences. They can vary from country to country. Examples of digit barring initialization values: • External digit barring 1: Internal: All barred except service and emergency numbers.
  • Page 319: Calls To The Public Network

    Ascotel 2025/2045/2065 5.3.3 Calls to the public Network Access to the public network can be obtained with a variety of dialling types: • Dialling an exchange access prefix • Dialling an abbreviated dialling number (see Page 2.143) • Dialling the emergency number (see Page 2.143) •...
  • Page 320 Ascotel 2025/2045/2065 Selecting an abbreviated dialling Number With an abbreviated dialling number dials the stored phone number. The phone number must have an exchange access prefix. The digit barring facilities are bypassed. If the call destination for an abbreviated dialling is to be barred using digit barring, the abbreviated dialling number must be entered in the internal digit barring.
  • Page 321 Ascotel 2025/2045/2065 Routing the call PINX 1 PINX 1 PINX 2 Subscriber config. 0 333 33 33 Subscriber 220 <- Route 1 Trunk group 1 (DSS1) Route 1 333 33 33 <- Network connections <- Trunk group 1 Call distribution 1 <- KT route 1...
  • Page 322 Ascotel 2025/2045/2065 Call to the public Network via a Key Telephone Dialling via a line key on a key telephone routes the call via the allocated KT route. The KT route is entered in the call distribution element of the KT line.
  • Page 323 Ascotel 2025/2045/2065 Tab. 2.35: Setting the routing parameters Parameter Parameter value Call distribution element 1: • KT route 1 (route reference number) Route 1: • Trunk groups 1 (reference number of one or more trunk group(s)) • Outgoing connections Number of connections allowed simultaneously •...
  • Page 324 Ascotel 2025/2045/2065 PINX 1 PINX 1 PINX 2 Subscriber config. Subscriber 440 <- Call No. 333 33 40 Route 1 Trunk group 1 (DSS1) 333 33 40 <- Route 1 <- Network connections <- Trunk group 1 Call distribution 1 <- KT route 1...
  • Page 325 Ascotel 2025/2045/2065 Exchange access authorization The authorization to make outgoing calls to the public network can be granted or restricted for each subscriber ("Exchange access authorization" setting in the sub- scriber configuration). This setting does not bar dialling into the public network with abbreviated dialling and emergency numbers.
  • Page 326 Ascotel 2025/2045/2065 Example In the event of an alarm, an alarm system independent of the PBX transmits a message to an alarm headquarters via an ISDN card on an S user-network inter- face (e.g. a text or a file).
  • Page 327 Ascotel 2025/2045/2065 Scope The priority setting is activated only in the case of direct dialling, not however in the case of call diversion, forwarding, etc. In principle all internal subscribers can be defined with "External priority = emer- gency", even if there are fewer B channels to the public network than authorized subscribers.
  • Page 328 Ascotel 2025/2045/2065 5.3.4 Call to the private Leased-Line Network The call to a fixed network PISN subscriber is routed via the private leased-line net- work. The PISN subscriber must be created in the internal numbering plan. The caller dials the PISN subscriber number.
  • Page 329 Ascotel 2025/2045/2065 Tab. 2.37: Setting the routing parameters Parameter Parameter value Subscriber configuration PISN SC 330: (PISN subscriber) • Route 2 (route reference number) • Number Not relevant in this case Route 2: • Trunk groups 2 (reference number of one or more trunk group(s)) •...
  • Page 330 Ascotel 2025/2045/2065 5.3.5 Call to a DSS1 Terminal equipment on the S Bus (DDO) The S external interface can be used to address a terminal equipment that has its own direct dialling plan. The system dials the terminal's end destinations using DDI numbers, which is equivalent to a DDO (direct dialling out) function.
  • Page 331 Ascotel 2025/2045/2065 Tab. 2.38: Setting the routing parameters Parameter Parameter value Subscriber configuration PISN SC 451: • Route 5 (route reference number) • Number – • Numbering plan identifier NPI E.164 Route 5: • Trunk groups 5 (separate trunk group with S external for DDO application) •...
  • Page 332: Least Cost Routing (Lcr)

    Ascotel 2025/2045/2065 Least Cost Routing (LCR) Nowadays users usually have several service providers at their disposal to rely on for routing their calls. To ensure that calls are routed as cost effectively as possible, it make sense to select the service provider according to the call destination (e.g.
  • Page 333 Ascotel 2025/2045/2065 Indirect Network Access The PBX is connected to a specific network (network A). The destination network (network B) is reached indirectly via this network. This case occurs frequently. Network A Network B haz0129aaena0 Fig. 2.78: Indirect access to network B via network A using LCR...
  • Page 334: Lcr Function

    Ascotel 2025/2045/2065 5.4.2 LCR Function To be able to make outgoing phone calls, a PBX subscriber normally dials an exchange access prefix first. If the LCR function is deactivated the PBX routes the call in accordance with the exchange access prefix dialled (see "Exchange access authorization", Page 2.148).
  • Page 335 Ascotel 2025/2045/2065 The call is analysed and routed in three stages: • Classification of the outgoing call on the basis of the LCR table and allocation to a particular routing table. • Using the routing table to select a primary and alternative network provider, depending on the time of day and the weekday.
  • Page 336: Allocating The Internal Routing Table (Lcr Table)

    Ascotel 2025/2045/2065 5.4.3 Allocating the Internal Routing Table (LCR Table) The LCR table is used to categorize an outgoing call and allocate it to a routing table. A call is categorized by the evaluation of the phone number digits.
  • Page 337 Ascotel 2025/2045/2065 External and PISN-Internal Entries (E and I Prefix) To indicate whether an entry in the LCR table relates to an external destination in the public network or to a destination in the private leased-line network, the pre- fix "E"...
  • Page 338 Ascotel 2025/2045/2065 Example: • All national calls in Britain are to be routed via network provider A. • All remaining calls are to be routed via network provider B, reached indirectly, except for the "999" emergency number. This number is to be routed via the settings of the subscriber configuration in all cases.
  • Page 339: Selecting The Network Provider (Routing Tables)

    Ascotel 2025/2045/2065 Tab. 2.42: Difference in routing with the X prefix and the E prefix Dialling "999" via the various Force network provider is enabled Force network provider is not ena- different exchange accesses bled X999 E999 X999 E999 Business prefix (0) SC config.
  • Page 340 Ascotel 2025/2045/2065 The criteria for selecting one of these network providers are shown in Tab. 2.44. Tab. 2.44: Selection of the network provider depending on settings and situation Settings in the routing table Response of the LCR function Primary...
  • Page 341 Ascotel 2025/2045/2065 Tab. 2.46: Zone 1 applies in the overlap area Time 12:00:00 AM to 06:59:00 AM 07:00:00 AM to 04:59:00 PM 17:00 to 23:59 Zone 1 Network provider 1 Zone 2 Network provider 2 Network provider 2 Alternative Routing (Fallback Routing)
  • Page 342: Conversion And Routing (Network Provider Table)

    Ascotel 2025/2045/2065 Restricted scope of performance by a Network Provider Not all network providers offers every service (voice, fax, data traffic, etc.). If for example the network provider table contains network providers that can only transfer voice service, subscribers will have to manually force the data service- compatible network provider they want when setting up data connections (see "Bypassing LCR manually (Forced Routing)", Page 2.168).
  • Page 343 Ascotel 2025/2045/2065 Conversion Rules The conversion rules specify how a dialled phone number is to be converted to enable automatic access to a network provider. Tab. 2.48: Conversion rule parameters Parameter Meaning Add access code "0"–"9", "*", "#" Add specified characters Add dialled phone number <x–y>...
  • Page 344 Ascotel 2025/2045/2065 Examples Relating to the conversion Rules Access code for network B via network A: 132 Subscriber dials: 0-0 1222 774518 User ID: 26013 PIN: 7725 Network A Subscriber dials Network B 0-0 1222 774518 haz0133aaena0 Fig. 2.82: Reference illustration for the following examples Tab.
  • Page 345: Bypassing Lcr Manually (Forced Routing)

    Ascotel 2025/2045/2065 5.4.6 Bypassing LCR manually (Forced Routing) A user may be authorized through the subscriber configuration to determine the network provider himself by bypassing the LCR settings ("Force route = yes"). Depending on whether the network provider he wants is connected directly or indirectly, the user will add to the phone number either a route prefix or the prefix of the network provider he wants.
  • Page 346: Lcr With Key Telephones

    Ascotel 2025/2045/2065 5.4.7 LCR with Key Telephones LCR routing when dialling via the line keys depends on the "Force route" author- ization. • "Force route" enabled: Routing is effected via the KT route as with a deactivated LCR function.
  • Page 347: Call Logging And Data Protection

    Ascotel 2025/2045/2065 5.4.9 Call logging and Data Protection In connection with the LCR function, the OCL output format PC5 (recommended) or PC4 must be used (see Page 2.248). When the data protection function is activated, the following data will not be out- put or output only in part, in OCL output format PC5 and PC4: •...
  • Page 348: 5.4.10 Examples Of Lcr

    Ascotel 2025/2045/2065 5.4.10 Examples of LCR Network A 132 provider B 132 01 91 416 08 74 01 91 416 08 74 Subscriber dials Network B 0-01 91 416 08 74 haz0134aaena0 Fig. 2.83: 1. Example: Network provider B is integrated in the numbering plan of network provider A Tab.
  • Page 349 Ascotel 2025/2045/2065 Network A 0800 123456 Network B Subscriber dials 0-00 331 22 33 44 55 connect Network A DTMF mode 331 22 33 44 55# Network B haz0135aaena0 Fig. 2.84: 2. Example: Network provider B is not integrated in the numbering plan of net- work provider A Tab.
  • Page 350: 5.4.11 Higher-Level Lcr Settings

    Ascotel 2025/2045/2065 5.4.11 Higher-Level LCR Settings The table below summarizes once again the higher-level LCR settings. Tab. 2.55: LCR settings Parameter Parameter Remarks value Least Cost Routing (Account Manager): • LCR On / Off Activate / deactivate LCR function throughout the system (see Page 2.157)
  • Page 351: Exchange-To-Exchange Traffic

    Ascotel 2025/2045/2065 Exchange-to-Exchange Traffic Exchange-to-exchange traffic covers all interactions involving at least 2 subscribers in the public network and at least 1 local subscriber in the PBX (internal subscriber). 5.5.1 Exchange-to-Exchange Connections In an exchange-to-exchange connection two seized B channels to the public ISDN network are connected with each other locally in the PBX.
  • Page 352 Ascotel 2025/2045/2065 Setting up Exchange-to-Exchange Connections An exchange-to-exchange connection can be set up using call diversion, confer- ence, call forwarding and transfer with or without prior notice. haz0101aaenc0 624 22 02 T, C 624 45 67 T / T2...
  • Page 353 Ascotel 2025/2045/2065 Non-End-to-End ISDN Connection With non-end-to-end ISDN connections the amount of time between the comple- tion of the call and the release depends on who set up the connection: • If the PBX subscriber set up the connection (i.e. from the PBX’s viewpoint an outgoing call), and the external partner hangs up, the release will be sent immediately (in Fig.
  • Page 354 Ascotel 2025/2045/2065 Possible Exchange-to-Exchange Connections The following PBX features can be used to set up exchange-to-exchange connec- tions: • Call diversion (abbreviated as "D" in the examples) • Call forwarding (F) • Transfer (T) • Conference circuit (C) The following tables and examples illustrate which features are available in which situations.
  • Page 355 Ascotel 2025/2045/2065 Subscriber A Subscriber B T / T2 haz0102aaenb0 Subscriber C Fig. 2.86: Connecting an incoming call with an outgoing call Connecting two outgoing calls This situation occurs for example • when setting up a conference when both conference parties are called •...
  • Page 356 Ascotel 2025/2045/2065 Subscriber A Subscriber B T / T2 haz0103aaenb0 Subscriber C Fig. 2.87: Connecting two outgoing calls If a user tries to set up an inadmissible exchange-to-exchange connection (e.g. by initiating an exchange enquiry call and then hanging up), the second connection will be set up and subscriber B will obtain long ringing after hanging up.
  • Page 357 Ascotel 2025/2045/2065 Two incoming calls The B channels of two incoming calls can only be connected with each other via a conference circuit. A normal call handover by going on-hook is prevented by the PBX for security reasons. Tab. 2.58:...
  • Page 358: Transferring Call Diversion To The Exchange

    Ascotel 2025/2045/2065 5.5.2 Transferring call Diversion to the Exchange Internal subscribers can have their terminal diverted to external destinations. When an external subscriber calls the destination diverted externally, the exchange-to-exchange connection created occupies two B channels. The system can be configured so that such diversions are transferred from the PBX to the public network, thus freeing the two B channels.
  • Page 359 Ascotel 2025/2045/2065 Call Deflection Call deflection (CD) is a supplementary service for ISDN subscribers and is available only on a point-to-multipoint connection. Call deflection can be used to reroute a call during the ringing phase. The feature is not offered at the user-network interface;...
  • Page 360 Ascotel 2025/2045/2065 Requirements Diversion to the exchange is subject to the following requirements: • ISDN network interfaces T/T2 (QSIG and analogue are not supported). • In point-to-point operation the supplementary service partial rerouting must be available (subscription may be required).
  • Page 361: Three-Party Connections In The Exchange

    Ascotel 2025/2045/2065 5.5.3 Three-Party Connections in the Exchange A locally implemented three-party connection with two external subscribers takes up two B channels. In point-to-multipoint operation the system can be configured so that the node of such a three-party connection is transferred from the PBX to the public net- work, thereby freeing up at least one B channel and PBX resources.
  • Page 362 Ascotel 2025/2045/2065 Description of the Procedure Calls on hold in the exchange (Fig. 2.90): • Subscriber A is through to subscriber B. • Subscriber B puts subscriber A on hold: The call is put on hold locally in the PBX.
  • Page 363 Ascotel 2025/2045/2065 Requirements The following requirements have to be met for three-party connections in the exchange to be activated: • Basic accesses in point-to-multipoint operation (DSS1 only; QSIG and analogue not supported). • For Italy only: Basic accesses in point-to-point operation (DSS1 only; QSIG and analogue not supported).
  • Page 364 Ascotel 2025/2045/2065 System Configuration Tab. 2.61: Transferring three-party connections to the exchange: Settings Parameter Parameter value Subscriber configuration: • Exchange access authorization Network interface: • TEI management P-MP Trunk group configuration: • Transfer hold to the exchange • Three-party conference in the exchange •...
  • Page 365: Transit Routing In The Private Leased-Line Network

    Ascotel 2025/2045/2065 Transit Routing in the Private Leased-Line Network When a PINX forwards a call on the network side, it is a transit routing. If a PINX routes a call from the public network to the private leased-line network or vice versa, it assumes a gateway function.
  • Page 366: From The Public Network To The Private Leased-Line Network

    Ascotel 2025/2045/2065 5.6.1 From the Public Network to the Private Leased-Line Network Routing with direct dialling It is advisable to create direct dial numbers at the gateway PINX for all PISN sub- scribers. An incoming call from the public network will then be routed on into the private leased-line network in accordance with the information relating to the dialled PISN subscriber.
  • Page 367 Ascotel 2025/2045/2065 Tab. 2.62: Routing parameter settings Parameter Parameter value Trunk group 1: • Network interfaces Network interfaces in this trunk group • Incoming connection Number of connections allowed simultaneously • Network type Public • Protocol DSS1 • Direct dialling plan 1 (number of a direct dialling plan) •...
  • Page 368 Ascotel 2025/2045/2065 Routing without direct dialling An incoming call from the public network is routed on to the private leased-line network in accordance with the information relating to the PISN subscriber allo- cated via the call distribution element. This is useful in only a few instances since all the calls are routed via the same call distribution element.
  • Page 369 Ascotel 2025/2045/2065 Tab. 2.63: Routing parameter settings Parameter Parameter value Trunk group 1: • Network interfaces Network interfaces in this trunk group • Incoming connection Number of connections allowed simultaneously • Network type Public • Protocol DSS1 • Direct dialling plan 1 (relevant only if a suitable DD number is found) •...
  • Page 370: From The Private Leased-Line Network Into The Public Network

    Ascotel 2025/2045/2065 5.6.2 From the Private Leased-Line Network into the Public Network A PINX will route an incoming call from the private leased-line network on towards the public network if the incoming call has a phone number • with NPI = E.164 or •...
  • Page 371 Ascotel 2025/2045/2065 Tab. 2.64: Settings for PINX 2 routing parameters Parameter Parameter value Route 1: • Trunk groups 1 (reference number of one or more trunk group(s)) • Numbering plan identifier E.164 • Type of number TON Unknown • Send access code –...
  • Page 372 Ascotel 2025/2045/2065 Phone Number with an Exchange Access Prefix If the phone number has an exchange access prefix without route information (exchange access Business, Private, cost centre selection), the call will be routed on via the transit route. If the phone number has a route selection prefix, the call will be routed via the corresponding route.
  • Page 373 Ascotel 2025/2045/2065 Tab. 2.66: Settings for PINX 2 routing parameters Parameter Parameter value Route 1: • Trunk groups 1 (reference number of one or more trunk group(s)) • Numbering plan identifier Unknown • Type of number TON Unknown • Send access code Trunk group 1: •...
  • Page 374 Ascotel 2025/2045/2065 5.6.3 From the Private Leased-Line Network into the Private Leased-Line Network A call from the private leased-line network will be routed on at the transit PINX in accordance with the information of the PISN destination subscriber. If the transit PINX is located in the same region as the destination subscriber, the phone number’s regional prefix will be truncated.
  • Page 375 Ascotel 2025/2045/2065 Tab. 2.67: Routing parameter settings Parameter Parameter value Trunk group 4: • Network interfaces Network interfaces in this trunk group • Incoming connection Number of connections allowed simultaneously • Network type Private • Protocol QSIG or QSIG / PSS1 ISO •...
  • Page 376: Testing Overflow Routing In The Pisn

    Ascotel 2025/2045/2065 Testing overflow Routing in the PISN When a connection is setup the system checks the availability of the selected path. If it is not available due to overloading or due to a defect, an attempt will be made to set up the connection via an alternative route, depending on the configuration.
  • Page 377: Overflow Routing Within The Private Leased-Line Network

    Ascotel 2025/2045/2065 5.7.1 Overflow Routing within the Private Leased-Line Network PINX 1 PINX 1 PINX 2 PINX 2 PINX 3 PINX 3 haz0671aaxxa0 Fig. 2.98: Overflow routing in the private leased-line network via dedicated lines Overflow routing in the private network can be resolved with the appropriate route configuration: 2.200...
  • Page 378 Ascotel 2025/2045/2065 Configuration example In PINX 1 let route 6 be provided for outgoing calls to PINX 3. If trunk groups 2 and 4 are allocated to this route, the first attempt will be to route the call via trunk group 2.
  • Page 379: Overflow Routing Via The Public Network

    Ascotel 2025/2045/2065 5.7.2 Overflow Routing via the Public Network PINX 1 PINX 1 PINX 2 PINX 2 haz0672aaxxa0 Fig. 2.100: Overflow via the public network -- the LCR function is used for this purpose Overflow routing via the public network is resolved using Least Cost Routing.
  • Page 380 Ascotel 2025/2045/2065 Configuration example Region 50 PINX 1 055 555 5x xx PINX 2 066 666 6x xx haz0744aaena0 Region 60 Fig. 2.101: Configuration example of overflow routing via the public network In PINX 1’s numbering plan, the PISN subscribers of PINX 2 are entered according to the principle 60xxx.
  • Page 381 Ascotel 2025/2045/2065 Setting LCR to PINX 1: • The digit sequence "60" is entered in the LCR table. – All outgoing, PISN-internal calls whose phone number begins with "60" will be analysed by LCR. • In the routing table the entry for the first network provider stays blank. How- ever, an alternative network provider is entered.
  • Page 382 Ascotel 2025/2045/2065 Parameter Parameter value • Type of number TON National Trunk group 2: • Name ISDN exchange • Network interfaces Network interfaces of this trunk group • Network type Public • Protocol DSS1 HBT_20321104_02/B0_en Call Routing 2.205...
  • Page 383: Break-Out

    Ascotel 2025/2045/2065 Break-out An outgoing, external call is to be routed into the public ISDN only at the PINX that is closest to the call destination. If the source PINX and gateway PINX are a long way apart and connected with each other via dedicated lines, break-out can help to achieve considerable call charge savings.
  • Page 384 Ascotel 2025/2045/2065 Configuration example The PINXs of a company with branch offices in Zurich and Geneva respectively are connected with each other via a dedicated line. Outgoing calls made from Geneva to the local rate zone in Zurich are always to be routed into the public network at Zurich.
  • Page 385 Ascotel 2025/2045/2065 Settings on the Source PINX (PINX 1): • Subscriber configuration: A permanent CLIP number is configured for internal subscribers in Geneva, which is transmitted unchanged along with each outgoing call to the public network. • Least Cost Routing:...
  • Page 386 Ascotel 2025/2045/2065 Tab. 2.69: Settings for break-out routing at the source PINX (PINX 1 in Genf) Parameter Parameter value Subscriber configuration: • Automatic CLIP No (permanent CLIP number entry is used) • NPI E.164 • TON National • CLIP number 022 827 9x xx (x stands for the subscriber’s DD number)
  • Page 387 Ascotel 2025/2045/2065 Settings at the Gateway PINX (PINX 2) Specifying the transit route The transit route is specified using the "Transit route" setting. If an incoming call has a phone number with numbering plan identifier NPI = E.164, it will be for- warded via the defined route.
  • Page 388: Data Services

    Ascotel 2025/2045/2065 Data Services Outgoing data-service connections are set up and routed in a similar way to call connections. This also applies in a private leased-line network. Incoming data-service connections are routed via data-service destination tables. To route a call at a gateway or transit PINX on into the private leased-line network, a PISN subscriber is entered as the data service destination (see "Routing in the...
  • Page 389: Data-Service Connections And Destination Tables

    Ascotel 2025/2045/2065 Data-Service Connections and Destination Tables Data-service connections are routed via the call distribution element to a data- service destination table. In the data-service destination table each data-service type is allocated internal or PISN-internal destinations. There are several data-serv- ice destination tables;...
  • Page 390 Ascotel 2025/2045/2065 Routing to a Destination in the Data-Service Destination Table PINX 2 PINX 1 Fax 4 PINX 1 Call distribution 1 222 22 20 Trunk group 1 (DSS1) DD dest. table 1 -> DD dest. table 1 -> Call distribution 1 Fax 4 ->...
  • Page 391 Ascotel 2025/2045/2065 Routing to a Data-Service individual Destination If in the data-service destination table "DD individual destination" is entered as the destination for a data service type, the call is routed to the destination entered under "DD individual destination" in the call distribution element.
  • Page 392 Ascotel 2025/2045/2065 The call is also routed to this destination if no data-service destination table is allo- cated in the call distribution element: 222 22 10 Trunk 1 (DSS1) -> Direct dialling plan 1 Call distribution 1 Direct dialling plan 1 ->...
  • Page 393: Routing In The Private Leased-Line Network

    Ascotel 2025/2045/2065 Routing in the private Leased-Line Network Data services are also available in the private leased-line network. To route a call at a gateway or transit PINX on into the private leased-line network, a PISN sub- scriber is entered as the data service destination.
  • Page 394 Ascotel 2025/2045/2065 Tab. 2.74: Routing parameter settings Parameter Parameter value Trunk group 1: • Network interfaces Network interfaces in this trunk group • Incoming connection Number of connections allowed simultaneously • Network type Public • Protocol DSS1 • Direct dialling plan •...
  • Page 395: User-To-User Signalling (Uus)

    Ascotel 2025/2045/2065 User-to-User Signalling (UUS) The service "user-to-user signalling" allows subscribers to exchange a limited vol- ume of data (128 bytes per subscriber) among themselves over the signalling channel (D channel) during the phase of connection set-up and clear-down. The exchange of data takes place even if a call is not answered.
  • Page 396: X.25 In The D Channel

    Ascotel 2025/2045/2065 X.25 in the D Channel The public ISDN network provides transitions from the D channel of an ISDN access to X.25 data networks (X.31 Case B) . It provides the capability of trans- mitting packet-based data over the D channel at a maximum rate of 9,600 bit/s (with low priority) in addition to protocol messages (example: automatic teller machines, credit card terminals).
  • Page 397 Ascotel 2025/2045/2065 2.220 Data Services HBT_20321104_02/B0_en...
  • Page 398: Call Logging (Cl)

    Ascotel 2025/2045/2065 Call Logging (CL) Call logging consists of incoming call logging (ICL), outgoing call logging (OCL) and individual charge counting (ICC). Call logging CL Outgoing Incoming Output haz0610aaenb0 Call Logging Outgoing Call Logging (previously charge data acquisition CDA)
  • Page 399 Ascotel 2025/2045/2065 OCL and ICL Call Logging A multitude of call data from outgoing and incoming calls is logged and output directly via a V.24 interface. The data actually output in each individual case depends on the selected output format (see "Output Formats", Page 2.248).
  • Page 400 Ascotel 2025/2045/2065 Call Logging in the PISN In a PISN, call data is logged for each PINX. PISN-wide evaluation is carried out using PC-based applications for the acquisition and evaluation of call data. PISN PINX 1 PINX 2 PINX 3 haz0611aaena0 Fig.
  • Page 401: Individual Charge Counting Or Icc

    Ascotel 2025/2045/2065 Individual Charge Counting or ICC Individual charge counting (ICC) automatically assigns call charges to cumulative counters at the end of a call. These call charges can be viewed in the system con- figuration, output at the V.24 interface as individual or complete reports, or deleted.
  • Page 402 Ascotel 2025/2045/2065 In the case of subscriber counters, the ICC differentiates between 3 categories of call charges: • Call connections, Business: Here call charges are added up for calls to the public network via the "Business Phone" exchange access prefix.
  • Page 403 Ascotel 2025/2045/2065 Counters per network conn. Number of conn. Last connection Outside line 24.50 8.30 Outside line 2'135.60 5.20 Counters per subscriber Number of conn. Last connection Business calls 23'477.80 1'356 65.80 Subscriber 856'330.00 1'757.50 Business calls 210.60 11.40...
  • Page 404: Surcharge Calculator

    Ascotel 2025/2045/2065 Application Example A company has the following departments: Sales, Buying, Development, Produc- tion and Logistics. To ensure that the call charges incurred can be allocated to the individual departments, a cost centre is created for each department. This cost centre is permanently assigned to each individual subscriber within each particular corresponding department.
  • Page 405 Ascotel 2025/2045/2065 Individual Reports Individual reports indicate the call charges of a particular cumulative counter. ***** any text (max. 68 characters configurables) ***** CALL FEES 0032 FROM 21.06.97 14:02 TO 30.06.97 16:00 OFFICE TELEPHONY NUMBER 20 51 CALLS 123.80 haz0145aaena0 Fig.
  • Page 406 Ascotel 2025/2045/2065 ***** any text (max. 68 characters configurables) ***** CALL FEES 0035 FROM 21.06.97 14:02 TO 30.06.97 16:00 EXC. 2.2/1 78 CALLS 124.30 haz0149aaenb0 Fig. 2.118: Individual report for a network interface ***** any text (max. 68 characters configurables) *****...
  • Page 407 Ascotel 2025/2045/2065 Complete Reports All cumulative counters are printed out continuously, with a new page for each partial area. The entire header is printed out and a serial number added. If an A4 page is insufficient to hold all the related data of an area, a new page is started, with only the headers repeated to explain the columns.
  • Page 408 Ascotel 2025/2045/2065 ***** any text (max. 68 characters configurables) ***** CALL FEES FROM 27.06.97 18:00 0040 SUBSCRIBER OFFICE DATA SERVICE NUMBER STATE RECORD SINCE CALLS FEE IN DM 27.05.97 13:00 12.20 27.05.97 13:00 4.20 27.05.97 13:00 213.80 TOTAL 529.40 haz0153aaenb0 Fig.
  • Page 409: Call Logging For Outgoing Calls (Ocl)

    Ascotel 2025/2045/2065 Call Logging for Outgoing Calls (OCL) OCL is used to log the outgoing connection data of individual calls and output the data via the system’s V.24 interface at the end of the call. OCL can be activated and deactivated throughout the system and for each subscriber.
  • Page 410: General Ocl Settings

    Ascotel 2025/2045/2065 7.2.1 General OCL Settings Activating OCL throughout the System Allocating the required output format in the system configuration automatically activates OCL. Tab. 2.77: Subscriber-related settings Online output can be switched on and off for each subscriber. Surcharge calcula- One of four possible surcharge calculators can be allocated in each case for business and private calls.
  • Page 411 Ascotel 2025/2045/2065 Digit Barring if Output is blocked If for whatever reason the printer cannot print or the PC cannot receive data (see "Printer Faults", Page 2.247), the next 100 calls are stored internally in the PBX. After that, the selected digit barring (e.g. 1) becomes active. Then only the num- bers enabled by the digit barring can be dialled.
  • Page 412: Surcharge Calculator

    Ascotel 2025/2045/2065 7.2.2 Surcharge Calculator The surcharge calculator is used to assess surcharges on top of the official call charges. Four independent surcharge calculators can be configured and allocated to the cumulative counters of the subscribers or rooms. Call charges are indicated to each subscriber (only on system terminals with a display) while the call is in progress.
  • Page 413 Ascotel 2025/2045/2065 Application Example Tab. 2.79: Example: A subscriber incurs 30.- in call charges. He pays 61.50. Surcharge ranges Network call charges Surcharge Call charge invoiced from Amount Factor Charge per Display range Charge counter Basic surcharge – –...
  • Page 414: Data Protection

    Ascotel 2025/2045/2065 See also: System configuration: – OCL / ICC / ICL – OCL; SC configuration – Metering pulse; SC configuration – OCL; only on connection – Report; OCL / ICC / ICL – Surcharge calculator; OCL / ICC / ICL parameters 7.2.3...
  • Page 415: Cost Centres

    Ascotel 2025/2045/2065 7.2.4 Cost Centres There are 100 cost centres (00 – 99) available. A cost centre can be allocated either permanently or for individual calls only (variable). Permanent Allocation A cost centre can be permanently allocated to each subscriber and to each call distribution element.
  • Page 416 Ascotel 2025/2045/2065 Variable Allocation Individual calls can be assigned to a cost centre either before the call by dialling the exchange access prefix code for cost centre selection or during the call using a */# procedure. With line keys, variable cost centre allocation is possible only using a */# procedure.
  • Page 417: Charge Management

    Ascotel 2025/2045/2065 7.2.5 Charge Management If an external call is forwarded internally, the charges incurred can be passed on to the next subscriber. This feature can be activated and deactivated throughout the system and applies only locally in the PINX. Subscriber A is making an outside call.
  • Page 418: Call Logging For Incoming Calls (Icl)

    Ascotel 2025/2045/2065 Call Logging for Incoming Calls (ICL) ICL deals with the logging of incoming call data. The ICL data can be used for example to analyse how quickly calls are handled, how many calls are lost because they are not answered quickly enough or not transferred successfully, or at what times a particularly large number of outside calls are received.
  • Page 419 Ascotel 2025/2045/2065 "Customer Service" line group haz0177aaenc0 Fig. 2.131: ICL can be switched on or off in each call distribution element Application Example • Customer service: (032) 624 24 44 • "ICL ON", for customer service calls only (see Fig. 2.131).
  • Page 420 Ascotel 2025/2045/2065 ICL and OCL: Areas of conflict ICL can lead to conflicts with OCL as the same resources are used in part. Critical points are: • Same output channel: A certain amount of ambiguity can arise between OCL and ICL if clear sorting is not carried out.
  • Page 421: Call Data Output

    Ascotel 2025/2045/2065 Call Data Output The ICL, OCL and ICC data is output on printers or other output devices via the V.24 interfaces of the PBX. It is possible to configure which data is output on which of the available V.24 interfaces. Up to 4 output devices can be connected at the same time.
  • Page 422: Output Types

    Ascotel 2025/2045/2065 7.4.2 Output Types The output type depends on who triggered the output. The output types are as follows: Output Type "ICC Printer" • Output at user’s request, e.g. using a command on the Operator Console • ICC counter readings and reports (e.g. hotel check-out) Output Type "Service Printer"...
  • Page 423 Ascotel 2025/2045/2065 Number of Output Devices Up to 4 printers or output devices can be connected to the system. Various com- binations are possible if more than one printer is connected to the system, for example: • 4 output devices on Pocket Adapters •...
  • Page 424: Printer Faults

    Ascotel 2025/2045/2065 Printer Faults If it is not possible to print on the CL printer for at least one minute (e.g. paper out), an event message will be triggered in the PBX. If the interruption can be rem- edied immediately, there are no further repercussions, as the call data is stored temporarily in a buffer.
  • Page 425: Output Formats

    Ascotel 2025/2045/2065 Output Formats An output format defines which call data is to be output in which format. The fol- lowing output formats are available: Formats PC1 to PC5 Used for output on a PC. The PC5 format is the most comprehensive PC format and is recommended for all systems upgraded with a new PC application for the acquisition and evaluation of call data.
  • Page 426: Structure Of The Pc5 Output Format

    Ascotel 2025/2045/2065 7.6.1 Structure of the PC5 Output Format The PC5 format is used to output incoming and outgoing call data (ICL and OCL) • stand-alone PBXs and • PINX in private networks. It is the most comprehensive PC format and is generally recommended when upgrading with a new PC application for the acquisition and evaluation of call data.
  • Page 427 Ascotel 2025/2045/2065 Data Format A data field consists of a certain number of characters and a specific data format. Tab. 2.82 shows the symbols used for describing the data fields in Tab. 2.84. Tab. 2.82: Symbols used to describe the data format...
  • Page 428: Data Fields Of The Pc Format

    Ascotel 2025/2045/2065 7.6.2 Data fields of the PC Format Tab. 2.84 shows the complete data record of a PC5 output. The data fields are listed in their task sequence. Tab. 2.84: PC5 format Data field Name Data format Formatting...
  • Page 429 Ascotel 2025/2045/2065 Explanation of the Data Fields Subscriber Number Outgoing: • Entry for the caller’s subscriber number. • Entry for source PINX and stand-alone PBX; otherwise the data field remains empty. Incoming: • Contains an entry for source PINX and stand-alone PBX; otherwise the data field remains empty.
  • Page 430 Ascotel 2025/2045/2065 Sort Character The three-digit sort character xyz is used for identifying a data record. It is used to make the following distinctions: Tab. 2.85: Meaning of the digits used in the sort character Digit Meaning Destination / source network and connection direction...
  • Page 431 Ascotel 2025/2045/2065 Tab. 2.88: Value and meaning of the digit z Value Incoming call, transferred Normal call Incoming call, answered directly – Unanswered call – Answered call. Appears only if 0 or 1 does not – apply. Incoming call connection, transferred to the...
  • Page 432 Ascotel 2025/2045/2065 Tab. 2.90: Example of the output type "CL printer" in PC5 format DATE TIME DURATION CHARGES METPUL EXCH 50250 180598 14:56 00H01m12 00101 180598 14:57 00H02m05 00102 180598 15:05 00H10m35 00103 50001 180598 15:20 00H01m12 00201 DEST1 DEST2 SEQ.NO...
  • Page 433 Ascotel 2025/2045/2065 Network Interface Number The primary channel group "0" is output in position "c", the trunk card number in position "bb" and the network interface number in position "pp". Example: 00201 Trunk card in system slot 2. Network interface 1.
  • Page 434 Ascotel 2025/2045/2065 • Caller identification 1, outgoing: On the OCL report at the gateway / transit PINX: The subscriber call number valid within the network is entered here. On the OCL report at the source PINX no number is entered in this field.
  • Page 435 Ascotel 2025/2045/2065 Destination Number 1 and Destination Number 2 These fields have a different meaning depending on the direction (incoming or outgoing calls). • Destination number 1, incoming: – For incoming calls: no entry. – For calls to the DDI number for external remote control: Enter the instruction sequence selected in DTMF mode.
  • Page 436 Ascotel 2025/2045/2065 PINX 1 dials: 107990326243354 Region 60 PINX 1 DDI:54 032 624 33 00 Destination No. 1: 107990326243354 Call Logging Destination No. 2: 0326243354 032 624 33 99 haz0609aaena0 Region 50 Destination No. 1: 032 624 33 54...
  • Page 437: Examples Of The Pc5 Output On A Stand-Alone Pbx

    Ascotel 2025/2045/2065 7.6.3 Examples of the PC5 Output on a Stand-Alone PBX Outgoing Calls to the Public Network A business call is set up with the public network using subscriber dialling. The digit sequence 010 is therefore entered as the sort character. Least Cost Routing func- tion is deactivated.
  • Page 438 Ascotel 2025/2045/2065 Incoming Calls from the Public Network Answered Calls All answered calls have a call duration greater than 0. The "Time" and "Date" fields indicate when the call was set up. The "TTA" field specifies the duration of the ringing phase.
  • Page 439 Ascotel 2025/2045/2065 Tab. 2.92: ICL output for an answered incoming call DATE TIME DURATION CHARGES METPUL EXCH 020798 10:24 00H01M12 00101 DEST1 DEST2 SEQ.NO SERIAL 0326242111 0326242111 0114 Unanswered Calls 0 is entered in the "Duration" field in the case of unanswered calls. The "Time"...
  • Page 440 Ascotel 2025/2045/2065 Tab. 2.93: ICL output for an unanswered incoming call DATE TIME DURATION CHARGES METPUL EXCH 020798 10:20 00H00M00 00101 DEST1 DEST2 SEQ.NO SERIAL 0326242111 0326242111 0112 Calls to a busy Subscriber If a busy subscriber is called and call waiting is disabled, 0 is entered in the "Dura- tion"...
  • Page 441 Ascotel 2025/2045/2065 Transferred Call If a call was transferred to another subscriber, the subsequent ICL handling will depend on the charge management configuration. Transferred Call, charge Management Deactivated The transferred phase of the connection is logged on a separate ICL. The call ini- tially answered is given sort character 321.
  • Page 442 Ascotel 2025/2045/2065 Duration of the Duration of the connection connection Call A Call A haz0189aaena0 first line second line Fig. 2.144: Time phases for a transferred call without prior notice Tab. 2.95: ICL output for a transferred call without prior notice...
  • Page 443 Ascotel 2025/2045/2065 Duration of the Duration of the connection connection Call A Call B Call A haz0190aaena0 first ICL line second ICL line Fig. 2.145: Time phases for a transferred call with prior notice Tab. 2.96: ICL output for a transferred call with prior notice...
  • Page 444: Examples Of Pc5 Output In A Pisn

    Ascotel 2025/2045/2065 7.6.4 Examples of PC5 Output in a PISN Region 50 Int. No. 250 DDI: 50 PINX 1 Int. No. 300 DDI: 53 PINX 2 022 222 22 22 Int. No. 250 DDI: 60 PINX 3 haz0613aaena0 Region 60 Fig.
  • Page 445 Ascotel 2025/2045/2065 Direct Outgoing Connection A connection is set up directly to the public network using subscriber-dialling (cost type: business). A (022 222 22 22) PINX 1 B (250) DDI 50 haz0614aaena0 Fig. 2.147: Subscriber B dials Subscriber A (0 022 222 22 22) Tab.
  • Page 446 Ascotel 2025/2045/2065 Outgoing Connection via a Gateway PINX A connection is set up to the public network via a gateway PINX using subscriber dialling (cost type: business). A (022 222 22 22) PINX 1 PINX 2 C (300) DDI 53 haz0616aaena0 Fig.
  • Page 447 Ascotel 2025/2045/2065 Tab. 2.101: OCL output on PINX 1 (source PINX) DATE TIME DURATION CHARGES METPUL EXCH 180598 14:51 00H03m05 1.50 00015 00104 DEST1 DEST2 SEQ.NO SERIAL 50300 107070222222222 0222222222 1235 Nothing is entered here as the caller is not a PINX 1 subscriber.
  • Page 448 Ascotel 2025/2045/2065 Direct Incoming Call A (022 222 22 22) PINX 1 B (250) DDI 50 haz0615aaena0 Fig. 2.149: Subscriber A calls Subscriber B (055 555 55 50) Tab. 2.102: ICL output by PINX (destination PINX) DATE TIME DURATION...
  • Page 449 Ascotel 2025/2045/2065 Incoming Connection via a Gateway PINX A (022 222 22 22) PINX 1 PINX 2 C (300) DDI 53 haz0617aaena0 Fig. 2.150: Subscriber A calls Subscriber C (055 555 55 53) Tab. 2.103: ICL output (line 1) and OCL output (line 2) at PINX 1 (gateway-PINX)
  • Page 450: Protocol Format

    Ascotel 2025/2045/2065 Tab. 2.104: ICL output at PINX 2 DATE TIME DURATION CHARGES METPUL EXCH 50300 180598 14:56 00H01m12 00102 DEST1 DEST2 SEQ.NO SERIAL 0222220000 0222222222 50300 0012 5678 PISN number of Subscriber C. Incoming call from the PISN, answered directly.
  • Page 451 Ascotel 2025/2045/2065 Content, text Structure Length Print offset Space (2) TIME 'TIME Space (2) DURATION 'DURATION Space (4) EXCH 'EXCH Space (5) CHARGES 'CHARGES Space (2) DIALLED 'DIALLED Space (1) NUMBER 'NUMBER Space (2) SERIAL NO. 'SERIAL NO. Line 1 end...
  • Page 452 Ascotel 2025/2045/2065 Data Lines Tab. 2.106: Data lines for protocol format Content, meaning Structure Format Length Print offset Space Subscriber (cost centre) number ttttt Sort character Date of start of connection ddmmyy Time of start of connection hh:mm Duration of connection...
  • Page 453 Ascotel 2025/2045/2065 Example of Protocol Format (combined with header line): CL output Protocol Receipt NO SC DATE TIME DURATION EXCH. CHARGE NUMBER SERIAL DIALLED 21 98 040597 07:23 00H00M20 03.02 1.20 0121..0089 21 98 040597 07:24 00H00M34 03.02...
  • Page 454: Individual Receipt Format

    Ascotel 2025/2045/2065 7.6.6 Individual Receipt Format This format is used for output on the receipt printer for the purpose of confirma- tion and cash collection of the call made immediately beforehand. As this structure is unlikely to be covered by an electronic system, no detailed description of the format will be given here.
  • Page 455 Ascotel 2025/2045/2065 7.6.7 Output Formats PC1 to PC4 Output formats PC1 to PC4 are older formats which, although they are still sup- ported, are no longer being expanded. Output format PC 5 is therefore recom- mended for new applications.
  • Page 456 Ascotel 2025/2045/2065 Sort Character Special characters used in the data string. In principle, all outputs are in the form of text based on the ASCII standard. Spe- cial, non-printing ASCII characters are used for structuring the data records: Tab. 2.108: Special characters...
  • Page 457 Ascotel 2025/2045/2065 Tab. 2.111: The second digit means Value Meaning Direct connection. Appears whenever "7" or "8" does not apply unambiguously. Answered directly (incoming traffic) Unanswered (incoming traffic) Exchange-to-exchange connection, established by call diversion / call forwarding to the network...
  • Page 458 Ascotel 2025/2045/2065 PC1 Format This format covers requirements for direct transfer to a PC (PC1). Format Structure Tab. 2.113: PC1 format Data field, meaning Structure Format Length Offset Start of data record Subscriber (cost centre) number ttttt Sort character...
  • Page 459 Ascotel 2025/2045/2065 Example of PC1 Format The charge data is printed out every time the handset goes on-hook. This also applies in cases where an external connection is forwarded. CL output Protocol Receipt Internal subscriber number Number of metering pulses...
  • Page 460 Ascotel 2025/2045/2065 PC2 Format This format is an extension of the PC1 format. Here the cost centre number is also output as a separate field, along with the DDI number. Format Structure Tab. 2.114: PC2 format Data field, meaning...
  • Page 461 Ascotel 2025/2045/2065 Example of PC2 Format CL output Protocol Receipt Internal subscriber number Cost centre number Number of metering pulses Sort character Time DDI No. Serial number 31342 21168 10 970416 15:20 00H03M45 01002 34 00019 004988223211 0678 33031...
  • Page 462 Ascotel 2025/2045/2065 PC4 Format If the feature "Least Cost Routing" is used in a PBX, this format can be used to carry out the corresponding analysis. This format features an additional field that contains the call number actually dialled by the PBX (Least-Cost-Routing function).
  • Page 463 Ascotel 2025/2045/2065 Example of PC4 Format CL output Protocol Receipt Internal subscriber number Number of charge pulses Cost centre number Serial Sorting DDI No. number character Time 31342 21168 10 970416 15:20 00H03M45 01002 34 00019 004988223211 004988223211 ... 0678...
  • Page 464: Features

    Ascotel 2025/2045/2065 Features The PBX provides a multitude of features that can be activated or operated by the user. All these features are described individually in this chapter and then listed alphabetically in an overview table in the next chapter. The features described in this chapter are as follows: •...
  • Page 465 Ascotel 2025/2045/2065 Description Categories and Terminology Each feature consists of a detailed description with the following headings: • Scenario • Detailed description • Prefix and suffix dialling procedures • System configuration • Reference to other features Scenario An illustration represents the feature scenario in a simple, clearly structured form.
  • Page 466 Ascotel 2025/2045/2065 Prefix and Suffix Dialling Procedures Features are controlled using procedures. A procedure can be triggered under two different sets of conditions: • In prefix dialling: dialling takes place before any connection is made. • In suffix dialling: dialling takes place during a connection or call.
  • Page 467 Ascotel 2025/2045/2065 Terminology The following terms are used: Tab. 2.117: Terms are used Term Usage Internal subscriber An internal subscriber is connected locally to the system. External subscriber An external subscriber is located in the public network (outside the private net- work).
  • Page 468: Network Services, Authorizations And Operation

    Ascotel 2025/2045/2065 Network Services, Authorizations and Operation 8.1.1 ISDN Services Supported by the System The system supports a whole series of ISDN supplementary services, which are provided by network providers in addition to ISDN bearer services. External Services and Internal Features In this document a distinction is made between features and services.
  • Page 469 Ascotel 2025/2045/2065 Example of a three-party Conference The figures below show variants of three-party conferences with internal and external subscribers. The left-hand side of the figure below shows a conference set up in the PBX with three internal subscribers (three-party conference feature); the right-hand side...
  • Page 470 Ascotel 2025/2045/2065 If the system requirements are met, the three-party conference with one internal and two external subscribes can also be transferred to the exchange. ISDN haz1228aaena0 Fig. 2.158: Three-party conference as a service in the public network, with 1 internal and 2...
  • Page 471 Ascotel 2025/2045/2065 ISDN Supplementary Services Supported In the following overview ISDN supplementary services are categorized as follows: • Identification services • Connection services • Rerouting services • Call charge services • Other services As a rule network interfaces are wired as a point-to-point connection (P-P). How- ever, the point-to-multipoint (P-MP) connection type is also possible.
  • Page 472 Ascotel 2025/2045/2065 Connection Services Tab. 2.119: Connection services Name of the service Remark P-MP HOLD Call Hold Holds a connection in the exchange. – Precondition for enquiry calls, brokering and three-party conferences in the exchange Explicit Call Transfer Call transfer in the exchange...
  • Page 473 Ascotel 2025/2045/2065 Other Services Tab. 2.122: Other services Name of the service Remark P-MP UUS-1 User-to-User Signalling Signalling from one user to another user Supported only during setup and only for ISDN terminals on the S interface. Subaddressing Subaddressing...
  • Page 474: Features In The Private Network

    Ascotel 2025/2045/2065 8.1.2 Features in the Private Network Here describes subscriber-related features in a PISN. Standardized Operation and Signalling The way in which a feature is actuated on the terminal and its signalling are iden- tical whatever the network used (local, PISN or public network).
  • Page 475 Ascotel 2025/2045/2065 Virtual Networking in the ISDN Network In a virtual networking or in a virtual PINX in the public network the following con- ditions have to be met: • The feature is supported end-to-end by the public ISDN network.
  • Page 476: Features In The Up-Circuit Pbx

    Ascotel 2025/2045/2065 8.1.3 Features in the Up-Circuit PBX A number of features can be triggered in the up-circuit PBX using route selection. For more details please refer to the Operating Instructions of the terminals and the features overview of the up-circuit PBX (see also "Down-circuit Connection of a PBX with corded Terminals", Page 3.29).
  • Page 477: Exchange Access Authorizations

    Ascotel 2025/2045/2065 8.1.5 Exchange Access Authorizations Exchange Access Authorization Exchange-to-exchange connections have to be authorized to enable the features conference, call diversion and call transfer between two external subscribers. Authorization to Transfer Exchange-to-Exchange Functions to the Exchange For exchange-to-exchange three-party connections to be transferred to the exchange, the relevant authorizations have to be enabled in the trunk group con- figuration.
  • Page 478 Ascotel 2025/2045/2065 Configurable Keys The possibility of configuring keys with various functions means that system ter- minals offer a practical way of operating features (for more information see the Operating Instructions of the terminals). Tab. 2.123: Configurable keys of the system terminals...
  • Page 479 Ascotel 2025/2045/2065 Team Key The team functions make it easier for members of a team (for example a sales or marketing team) to communicate with one another and stand in for one another where required. One team key is configured for each team member and allows the following functions and signalling states: •...
  • Page 480: Languages Supported

    Ascotel 2025/2045/2065 8.1.7 Languages Supported The system supports a multitude of languages for the texts used on the user inter- face of system terminals and AIMS. The languages available vary depending on the user interfaces: Tab. 2.124: Languages supported...
  • Page 481 Ascotel 2025/2045/2065 System Terminals Operating languages on the terminals: • All the languages listed are available. • Can be set via menu and AIMS. • Office 100 and Office 150 support only 10 languages. The choice depends on the distribution channel.
  • Page 482 Ascotel 2025/2045/2065 Initialization Values • During initialization the currency is defined by country based on international abbreviations. It can be configured in all specified languages at a later time with AIMS. • The title for an OCL / ICL printout is defined after initialization per country based on international abbreviations.
  • Page 483: Call Diversion Functions

    Ascotel 2025/2045/2065 Call Diversion Functions 8.2.1 Call Diversion Calls intended for B are diverted to destination C. haz0217aaxxb0 Fig. 2.160: Call diversion Call diversion responds differently depending on the system configuration and the procedure used. The various call diversion types are as follows: •...
  • Page 484 Possible destinations: • Subscribers: internal, external , PISN • PS / coded ringing • UG: 17 to 21 (Ascotel 2025 / 2045) or 25 to 29 (Ascotel 2065) • Standard message (leave message) Requirement: C is not protected against calls (Do not disturb, *26) or call diversion (*02).
  • Page 485 Ascotel 2025/2045/2065 Prefix Dialling Procedures Tab. 2.126: Call diversion: Procedures */# procedure Activate call diversion / call diversion if busy to any subscriber No. *21 destination No./ *67 destination No. Switch on call diversion / call diversion if busy to SC last configured...
  • Page 486 Ascotel 2025/2045/2065 Call Diversion to Exchange Settings for exchange-to-exchange traffic (see also "Exchange Access Authoriza- tions", Page 2.300): • Exchange-to-exchange connection enabled: – External and internal calls are diverted to an external destination; a first-ring call diversion is not carried out. Requirement: "Subscriber with direct dial"...
  • Page 487 Ascotel 2025/2045/2065 "Wait for Connection" Setting Specifies whether a call diversion of an external call to the exchange is always switched through or only if the called party answers a call (and a connection is therefore set up): • "Wait for connection = no"...
  • Page 488 Ascotel 2025/2045/2065 Examples of Call Diversions The following examples illustrate three different cases of call distribution: • Digital network interface without DDI or DDI number to subscriber. • Digital network interface with DDI number to subscriber + UG busy.
  • Page 489 Ascotel 2025/2045/2065 Digital Network Interface with DDI Number to Subscriber and UG busy Subscriber haz0219aaend0 delay Fig. 2.162: DDI number to subscriber + UG busy • UG is delayed. • B makes a call diversion to C. • A calls B, PBX sets up direct connection with C, C rings.
  • Page 490 Ascotel 2025/2045/2065 Digital Network Interface with DDI Number to Subscriber and KT and sub- scriber + KT busy Subscriber Key telephones haz0220aaend0 Fig. 2.163: DDI number to subscriber + KT and subscriber + KT busy • B makes a call diversion to C.
  • Page 491: Follow Me

    Ascotel 2025/2045/2065 8.2.2 Follow me A subscriber who is not at his usual workplace wants to divert the calls arriving at his normal terminal B to terminal C, where he is currently located. He therefore configures a call diversion directly on destination terminal C.
  • Page 492: Call Forwarding

    Ascotel 2025/2045/2065 System Configuration Tab. 2.130: Follow me: System configuration Parameter Parameter value Remarks No settings Reference to other Features Features: • "Call Diversion", Page 2.306 8.2.3 Call Forwarding Unlike call diversion, the call to subscriber B’s telephone set is initially signalled in the normal way when call forwarding is activated.
  • Page 493 Possible destinations: • Subscribers: internal, external , PISN • PS / coded ringing • UG: 17 to 21 (Ascotel 2025 / 2045) or 25 to 29 (Ascotel 2065) (In this case the call for- warding delay is always effective) Requirement: C is not protected against calls (Do not disturb, *26) or call diversion (*02).
  • Page 494 Ascotel 2025/2045/2065 Call Forwarding to the Exchange With call forwarding to the public or private network the subscriber remains acti- vated in his user group. This means that incoming calls to the user groups that reach the subscriber are routed to the call forwarding destination.
  • Page 495: Twin Mode / Twin Comfort

    Ascotel 2025/2045/2065 8.2.4 Twin Mode / Twin Comfort Twin Mode and Twin Comfort are used to couple a user's corded terminal and DECT handset. haz1244aaena0 Fig. 2.166: Twin Mode / Twin Comfort Twin Mode automatically activates a call diversion from subscriber B to subscriber C as soon as the cordless terminal (subscriber B) is removed from the charging bay.
  • Page 496: Take

    Ascotel 2025/2045/2065 System Configuration Tab. 2.135: Twin Mode / Twin Comfort: Key configuration Function type Note In AIMS or on the handset the charging bay is con- Twin Mode and Twin Comfort figured as "Key" for "Twin Mode" or "Twin Com- are mutually exclusive.
  • Page 497 Ascotel 2025/2045/2065 System Configuration Tab. 2.137: Take: Key configuration Function type Note In AIMS or on the handset the following command Take requires that the parameter "Voice handover" is used to prepare a configurable key to take sub- is set on "yes".
  • Page 498: Do Not Disturb

    Ascotel 2025/2045/2065 8.2.6 Do not Disturb To ensure that subscriber B is not disturbed, all incoming calls are automatically diverted to an alternative destination C, which has to be specified using the sys- tem configuration. haz0222aaxxb0 Fig. 2.168: Do not disturb Detailed Description Tab.
  • Page 499: Proxy

    Ascotel 2025/2045/2065 System Configuration Tab. 2.140: Do not disturb: System configuration Parameter Parameter value Remarks Do not disturb <Call diversion destina- tion> Reference to other Features Features: • "Call Diversion", Page 2.306 8.2.7 Proxy In the attendant’s absence, calls to Operator Console B can be forwarded to a pre- configured substitution terminal C.
  • Page 500 Ascotel 2025/2045/2065 The substitution can only be switched on and off at an operator console and is then valid for all the operator consoles in the PBX. Personal calls are not diverted. Calls that were signalled on the operator console before proxy was switched on are not diverted.
  • Page 501: Connections Involving Several Subscribers

    Ascotel 2025/2045/2065 Connections Involving Several Subscribers 8.3.1 Hold (Enquiry Call) An A – B connection is put on hold if one of the callers, e.g. subscriber B wants to set up an enquiry call connection with C. haz0589aaxxa0 Fig. 2.170: Putting a call on hold Detailed Description Tab.
  • Page 502 Ascotel 2025/2045/2065 System Configuration Tab. 2.146: Hold (enquiry call): System configuration Parameter Parameter value Remarks Hold in the exchange Yes / No • In the group configuration. • Local feature does not require a setting Music on hold none / external / hold tone Throughout the system...
  • Page 503: Enquiry Call With Return To The Initial Call

    Ascotel 2025/2045/2065 8.3.2 Enquiry Call with Return to the Initial Call A subscriber (B) can initiate an enquiry call connection during a call (A – B) and as a result hold a short conversation with another call partner (C), without interrupt- ing the first connection.
  • Page 504 Ascotel 2025/2045/2065 System Configuration Tab. 2.149: Enquiry call with return to the initial call: System configuration Parameter Parameter value Remarks Hold in the exchange Yes / No • In the group configuration. • Local feature does not require a setting...
  • Page 505: Brokering (Switching Back And Forth Between Two Calls)

    Ascotel 2025/2045/2065 8.3.3 Brokering (Switching back and forth between two Calls) A subscriber can switch back and forth as often as required between his call party and the subscriber on hold. haz0591aaxxa0 Fig. 2.172: Brokering Detailed Description Tab. 2.150: Brokering (switching back and forth between two calls)
  • Page 506 Ascotel 2025/2045/2065 System Configuration Tab. 2.152: Brokering: System configuration Parameter Parameter value Remarks Hold in the exchange Yes / No • In the group configuration. • Local feature does not require a setting Music on hold none / external / hold tone Throughout the system...
  • Page 507: Three-Party Conference From An Enquiry Call

    Ascotel 2025/2045/2065 8.3.4 Three-Party Conference from an Enquiry Call In an enquiry call (with A on hold), B can set up a three-party conference with C. haz0592aaxxa0 Fig. 2.173: Three-party conference Detailed Description Tab. 2.153: Three-party conference (conference from enquiry call)
  • Page 508 Ascotel 2025/2045/2065 Suffix Dialling Procedures Tab. 2.154: Three-party conference (conference from enquiry call): Procedures System terminals a/b terminal Set up three-party confer- • with R 3 (R = control key) ence • Use digit suffix dialling: 3 Three-party conference in •...
  • Page 509: Conference

    Ascotel 2025/2045/2065 8.3.5 Conference Subscriber A can set up a conference call with several subscribers. There are two types of conference: • Variable conference: The conference is set up one subscriber at a time. The sub- scribers are called one after the other.
  • Page 510 With a three-party conference in the public exchange, the signalling depends on the network provider. With Ascotel 2025 / 2045 a maximum of 3 three-party conferences and 1 six- party conference are possible simultaneously on the PBX.
  • Page 511 Ascotel 2025/2045/2065 System Configuration Tab. 2.159: Conference: System configuration Parameter Parameter value Remarks Conferences Member <SC No.> for group <1 to 4> Conference tone / intrusion <On / off / only once> tone Reference to other Features Features: • "Three-Party Conference from an Enquiry Call", Page 2.330 2.334...
  • Page 512: Call Transfer (Switching)

    Ascotel 2025/2045/2065 8.3.6 Call Transfer (Switching) Subscribers A and B are in a call. Subscriber B hands over the call with or without prior notice to subscriber C. See also: For more information on the transfer functions and the Operator Con- soles, see "Operator Console", Page 2.93".
  • Page 513 Ascotel 2025/2045/2065 If C and B hang up before the call transfer has been made, B will obtain 10 sec- onds of continuous ringing. Suffix Dialling Procedures Tab. 2.161: Call transfer with prior notice: Procedure All terminals Call transfer...
  • Page 514 Ascotel 2025/2045/2065 Detailed Description Tab. 2.163: Call transfer without prior notice Inter- Operating sequence / signalling on the terminal Scope face If A is on hold, he hears "Music on hold". Possible interfaces: internal, external , PISN • When B calls subscriber C, he obtains the ring-...
  • Page 515 Ascotel 2025/2045/2065 Call Transfer if busy A subscriber B can hand over a call with subscriber A to the busy subscriber C after making an enquiry call to C by activating a recall and then hanging up. As soon as the busy subscriber C is free again, C’s set will automatically ring. When C answers, he is connected with A.
  • Page 516 Ascotel 2025/2045/2065 If subscriber B signals call waiting to C and then goes on hook, the call with A is transferred. This applies only if C does not reject B’s call. For the full scope of this feature see "Call Waiting", Page 2.345.
  • Page 517: Recall

    Ascotel 2025/2045/2065 8.3.7 Recall Recall reminds a subscriber that a call has been transferred but not answered. Recall is triggered if the internal subscriber does not respond within the recall time in the case of transfer without prior notice.
  • Page 518: Call Acceptance

    Ascotel 2025/2045/2065 8.3.8 Call Acceptance An internal subscriber C can accept a connection with subscriber A after being contacted in an enquiry call by subscriber B, who was connected with A. haz0593aaxxa0 Fig. 2.179: Call acceptance Detailed Description Tab. 2.170: Call acceptance...
  • Page 519: Added Features

    Ascotel 2025/2045/2065 Added Features 8.4.1 Name Selection Instead of entering subscribe B’s phone number, subscriber A can dial subscriber B’s name. The PBX supports dialling by name and dialling with Quick- dial. Please refer to the Operating Instructions of the system terminals for more details.
  • Page 520 Ascotel 2025/2045/2065 End-of-Selection Signal The input of an external number can be completed with the character #. The PBX (or network system) interprets this as the end of selection and immediately switches through. Detailed Description Dialling with end-of-selection signal is important in two cases: •...
  • Page 521 Ascotel 2025/2045/2065 Prefix Dialling Procedure Completing dialling with end-of-selection signal: external SC No. #. System Configuration Tab. 2.174: End-of-selection signal: System Configuration Parameter Parameter value Remarks No settings 2.344 Features HBT_20321104_02/B0_en...
  • Page 522: Call Waiting

    Ascotel 2025/2045/2065 8.4.2 Call Waiting Call waiting is used to notify an internal, busy subscriber B that another subscriber C is waiting to talk. Subscriber B can choose to take C’s call (and put the original call on hold, end the original call or set p a three-party conference) or reject it.
  • Page 523 Ascotel 2025/2045/2065 Tip: If call waiting is disabled, the Attendant for example has the possibility of sending a text message to subscribers who have a system terminal with display, and to do so even during a call (e.g. "Urgent international call").
  • Page 524: Ascotel Voice Mail

    Ascotel 2025/2045/2065 8.4.3 Ascotel Voice Mail The Ascotel Voice Mail System (AVS) notifies all system terminals of any voice mails received. Notification depends on the type of terminal. Along with the noti- fication on the terminal itself there is also an option to retrieve voice mails directly.
  • Page 525 Ascotel 2025/2045/2065 Several users: • If a group of users shares a mailbox, all the users will be notified. As soon as one of the users has listened to the voice mails, the notifications to all the group members will be cancelled.
  • Page 526: Intrusion

    Ascotel 2025/2045/2065 8.4.4 Intrusion If the called internal subscriber B is busy, the internal caller C has the possibility of intruding into the current call. Subscriber C hears the current call and has the pos- sibility of talking to subscriber B in to whose call C has intruded.
  • Page 527 Ascotel 2025/2045/2065 Tip: If intrusion is disabled, it is possible to send a text message to an intruded subscriber if he has a system terminal with display, and to do so even during a call. Procedures Tab. 2.183: Intrusion: Suffix dialling procedures...
  • Page 528: Announcement To One Or More Subscribers

    (Office 25, Office 35, Office 45, Office 20, Office 30, Office 40) Creating subscriber groups for the announcement: • Up to 8 (Ascotel 2025 / 2045) or 16 (Ascotel 2065) announcement groups can be defined. • Each group can consist of up to 16 subscribers.
  • Page 529 Ascotel 2025/2045/2065 Tip: This feature can be combined with the transfer of an outside call to a paged person. If the announcement is answered, the subscriber searched for is automatically connected with the outside subscriber put on hold. Prefix Dialling Procedures Tab.
  • Page 530: Charge Recall

    Ascotel 2025/2045/2065 8.4.6 Charge Recall By activating a charge recall subscriber B can transfer an exchange line to an inter- nal subscriber A. At the end of the exchange call subscriber B is called back with an indication of the call charges.
  • Page 531 Ascotel 2025/2045/2065 Detailed Description Subscriber B: Charge recall can only be activated from digital system terminals with a display. Subscriber A: At the end of the call the subscriber’s exchange access is automat- ically barred again. In the "Times" basic setting a time can be configured for both standard and phone booth connections by which a charge recall is delayed when the handset goes on-hook.
  • Page 532: Duplex Mode

    Ascotel 2025/2045/2065 8.4.7 Duplex Mode Duplex mode is a special of announcement whereby the called system terminal B immediately transform A’s announcement into an internal call. haz0227aaxxa0 Fig. 2.188: Duplex mode Detailed Description Tab. 2.191: Duplex mode Inter- Operating sequence / signalling on the terminal Scope...
  • Page 533 Ascotel 2025/2045/2065 Prefix Dialling Procedure Tab. 2.192: Duplex mode: Procedure */# procedure System terminals Set up announcement or duplex *7998 SC No. • mode (calling party) • Office 35, Office 45, Office 30 and Office 40: dou- ble-click team key Setting on the destination set Automatic hands-free talking facility on "Announce-...
  • Page 534: Making Calls With Your Own Settings On A Third-Party Telephone

    Ascotel 2025/2045/2065 8.4.8 Making Calls with your own Settings on a third-party Telephone This feature allows an authorized user (internal subscriber) to use a third-party ter- minal with his valid password to make a single call with the following personal settings: •...
  • Page 535: Fetch Call

    Ascotel 2025/2045/2065 System Configuration (see "Unlocking the Terminal for each Call", Page 2.383). Reference to other Features Features: • "Unlocking the Terminal for each Call", Page 2.383 8.4.9 Fetch Call An incoming call from subscriber A to subscriber B can be fetched from any ter- minal C and then answered.
  • Page 536: 8.4.10 Hotline

    Ascotel 2025/2045/2065 Prefix Dialling Procedure Tab. 2.195: Fetching a call: Procedure */# procedure System terminals Fetch call *86 SC No. or *86 UG No. for any SC • called in the UG at that particular • Office 35, Office 45, Office 30 and moment.
  • Page 537 Ascotel 2025/2045/2065 Typical applications: • Lift telephone • Emergency telephone • Door phone (entrance gates) • Phone booth connection • Fax Additional applications: • Temporary hotline for hotel room and phone booth sets • Baby alarm on hotel room phones •...
  • Page 538: 8.4.11 Sending And Reading Messages

    (except for Office 20). Subscriber groups for text messages: • Up to 8 (Ascotel 2025 / 2045) or 16 (Ascotel 2065) groups can be defined. • Each group can consist of up to 16 subscribers. • These subscriber groups are also used for the feature Announcement (see "Announcement to one or more Subscribers", Page 2.351).
  • Page 539 Ascotel 2025/2045/2065 Maximum text lengths for a message: • 42 characters for standard text • 84 characters for standard text and user-definable additional text (parameters) Standard texts can be activated with or without additional text (parameters). In principle callback requests and notifications by the Voice Mail System are dis- played with a higher priority on the terminal, i.e.
  • Page 540: 8.4.12 Message Function

    Ascotel 2025/2045/2065 Reference to other Features Features: • "Leave Message", Page 2.365 • "Standard Texts", Page 2.367 • "Ascotel Voice Mail", Page 2.347 • "Alarm Messaging via external Text Messages", Page 2.429 8.4.12 Message Function A MESSAGE can be sent from any terminal to all system terminals. Depending on the terminal the receipt of a MESSAGE is signalled by a callback request.
  • Page 541 Ascotel 2025/2045/2065 Number of callback requests: The number of callback requests that can be stored for each user-network inter- face depends on the terminal. Display priority: External alarm messages have maximum priority. Callback requests are displayed with a higher priority than Voice Mail notifications and text messages...
  • Page 542: 8.4.13 Leave Message

    Ascotel 2025/2045/2065 8.4.13 Leave Message If subscriber B is absent or unobtainable for longer period of time, he can leave a message in the PBX for internal subscribers. If subscriber A now calls subscriber B from a system terminal with display, the PBX will send to A’s display the text left by B.
  • Page 543 Ascotel 2025/2045/2065 Message: • The message is either user definable or can be selected from a choice of 16 standard texts (see "Standard Texts", Page 2.367). • The standard texts can be configured to the customer's special requirements. • The standard texts can be activated with or without additional parameters.
  • Page 544: 8.4.14 Standard Texts

    Ascotel 2025/2045/2065 8.4.14 Standard Texts Tab. 2.208: Standard texts Number Text MEETING AT > PLEASE CALL BACK > FOLLOWING MEETING HAS BEEN CANCELLED > REQUIRED INFORMATION ON > URGENT DELIVERY > PLEASE DROP BY IMMEDIATELY > PLEASE COLLECT MAIL >...
  • Page 545: 8.4.15 Park

    Ascotel 2025/2045/2065 8.4.15 Park Local Call Parking A subscriber B has put his call with on hold to answer C's call waiting signal. To transfer C to a subscriber D, B must first park his call with A so that he can put C on hold and set up the enquiry call connection to D.
  • Page 546 Ascotel 2025/2045/2065 Procedures Tab. 2.211: Local parking: Suffix dialling procedures System terminals Park call locally Tab. 2.212: Local parking: Prefix dialling procedures System terminals Retrieve call System Configuration Tab. 2.213: Local parking: System configuration Parameter Parameter value Remarks No settings...
  • Page 547 Ascotel 2025/2045/2065 Central Call Parking Subscriber A wants to continue a current call with B on a different terminal. He can park the call on the PBX’s central call parking space and then retrieve the call from terminal C.
  • Page 548 Ascotel 2025/2045/2065 System Configuration Tab. 2.216: Central parking: System configuration Parameter Parameter value Remarks Music on hold Internal / external / hold tone Reference to other Features Features: • "Local Call Parking", Page 2.368 • "Hold (Enquiry Call)", Page 2.324...
  • Page 549 Ascotel 2025/2045/2065 Call Parking Function of the Key Telephone A call signalled on a line key can be parked on the line key: • The call is parked automatically if another call arrives on another line key and is answered.
  • Page 550 Ascotel 2025/2045/2065 Call Parking Function on the Operator Console Attendant B is talking to subscriber A when another call from subscriber C arrives in the call queue. The active call is not to be transferred just yet and the attendant answers the incoming call.
  • Page 551: 8.4.16 Callback If Subscriber Busy / Free

    Ascotel 2025/2045/2065 8.4.16 Callback if Subscriber busy / free This feature is used to obtain an automatic callback if a subscriber is busy or if a call to a subscriber who is signalled as free goes unanswered. Callback if Subscriber busy Subscriber A has the possibility of activating a callback to busy subscriber B (call- back request).
  • Page 552 Ascotel 2025/2045/2065 Amount of time a callback if busy remains valid: • B is internal: 45 min • B is external: 30 min • B is in the PISN: can vary in an heterogeneous PISN (system: 45 minutes) Callback to an external busy subscriber: If the B subscriber is a PBX subscriber, he must have his own direct dial number and his PBX must also support the feature.
  • Page 553 Ascotel 2025/2045/2065 Callback to free Subscriber Subscriber A can activate a callback to subscriber B, if B does not answer A's call. After subscriber B has made another call (gone off-hook and then back on-hook again), subscriber A is called within 10 s. As soon as A picks up the phone, the system automatically calls subscriber B.
  • Page 554 Ascotel 2025/2045/2065 System Configuration Tab. 2.224: Callback if busy free: System configuration Parameter Parameter value Remarks No settings Reference to other Features Features: • "Callback if Subscriber busy", Page 2.374 • "Wait until free", Page 2.378 • "Message Function", Page 2.363...
  • Page 555 Ascotel 2025/2045/2065 Wait until free The "Wait until free" feature is a "Callback if busy" feature without the sub- scriber who initiates the call having to hang up. He stays on the phone and waits until the busy subscriber becomes free. The callback is triggered as soon as the called subscriber has been free for 5 seconds.
  • Page 556 Ascotel 2025/2045/2065 System Configuration Tab. 2.227: Wait until free: System configuration Parameter Parameter value Remarks No settings Reference to other Features Features: • "Callback if Subscriber busy / free", Page 2.374 • "Message Function", Page 2.363 HBT_20321104_02/B0_en Features 2.379...
  • Page 557: 8.4.17 Team Functions

    Ascotel 2025/2045/2065 8.4.17 Team Functions The team functions make it easier for members of a team (for example a sales or marketing team) to communicate with one another and stand in for one another where required. One team key is configured for each team member and allows the following func- tions and signalling states: •...
  • Page 558: 8.4.18 Locking And Unlocking A Phone

    Ascotel 2025/2045/2065 8.4.18 Locking and unlocking a Phone Terminals are locked to prevent misuse or to force the allocation of call charges on a user-pays basis. Terminals on the system can be locked and unlocked in two different ways: •...
  • Page 559 Ascotel 2025/2045/2065 Locking / unlocking a Terminal (Telephone lock) The phone lock inhibits or restricts the following operating possibilities: • Dialling possibilities for internal and external calls, by activating internal and external digit barring. • Operation of terminal settings.
  • Page 560 Ascotel 2025/2045/2065 Tab. 2.231: Resetting the password with AIMS or Office 45 Parameter Parameter value Remarks Telephone barring Deactivate phone lock without password Password 0000 Resets the password Unlocking the Terminal for each Call Unlocking the terminal for each call allows the authorized user to enable any locked terminal system so that he can make a single outgoing call.
  • Page 561 Ascotel 2025/2045/2065 Unlocking your own Terminal An authorized user unlocks his own terminal. After unlocking it he can either dial directly within the next 12 seconds or hang up and dial a number within 60 seconds using prefix dialling or dialling by name. Both the terminal settings and the private phone book are available during those 60 seconds.
  • Page 562 Ascotel 2025/2045/2065 System Configuration Tab. 2.233: Unlocking a phone for each call: System configuration Parameter Parameter value Remarks Subscriber configuration of the terminal to be locked: • Phone lock: Activates the lock • Internal phone lock Internal digit barring 1 to 8...
  • Page 563: 8.4.19 Appointment Call

    Ascotel 2025/2045/2065 8.4.19 Appointment Call Each subscriber can configure one individual appointment call and one perma- nent appointment call in the PBX, which are then stored in the PBX. haz0232aaxxa0 Fig. 2.201: Appointment call Detailed Description Tab. 2.234: Appointment call...
  • Page 564 Ascotel 2025/2045/2065 Prefix Dialling Procedures Tab. 2.235: Appointment call: Procedures */# procedure Activate individual call order *55 hh mm (hh = hour 00...23; mm = minute 00...59) Activate permanent call order *56 hh mm (hh = hour 00...23; mm = minute 00...59)
  • Page 565: 8.4.20 Taking Over An Active Connection

    Ascotel 2025/2045/2065 8.4.20 Taking over an active Connection Preliminaries A subscriber D can enable subscriber C to take over an existing voice or data con- nection A-B. haz0209aaxxb0 Fig. 2.202: Preparing to take over an active connection Detailed Description Tab.
  • Page 566 Ascotel 2025/2045/2065 Application Example • At three football grounds reporters are reporting the matche. Depending on the state of play, the broadcast director may want to make the connection available to one of the reporters. The director can use the preconfigured keys on a terminal to prepare to take over the connections.
  • Page 567 Ascotel 2025/2045/2065 Answer A subscriber C can take over an existing voice or data connection A-B if D has pre- pared the takeover. haz0209aaxxc0 Fig. 2.203: Taking over an active connection Detailed Description Tab. 2.240: Taking over an active connection...
  • Page 568: Special Features

    Ascotel 2025/2045/2065 Special Features Here describes features that are available only in combination with a special appli- cation or supplementary equipment, e.g. Courtesy service or door bell. 8.5.1 Coded ringing on General Call The installation of a general call feature provides a paging system, albeit with a limited scope.
  • Page 569 Ascotel 2025/2045/2065 Procedures Tab. 2.244: Coded ringing on the general call: Prefix dialling procedures */# procedure Activate coded ringing *81 SC No. Activate call diversion to coded ringing Clear call diversion to coded ringing Answer coded ringing Tab. 2.245: Coded ringing on the general call: Suffix dialling procedure...
  • Page 570 Ascotel 2025/2045/2065 Answering General Call A call can be signalled on the general call and be answered by any subscriber B who hears it. haz0214aaxxb0 Fig. 2.205: Answer call on general call Detailed Description General call is activated via user group (UG) or via proxy.
  • Page 571 Ascotel 2025/2045/2065 Reference to other Features Features: • "Call Diversion", Page 2.306 • "Call Forwarding", Page 2.315 • "User Group: Logging in and Logging out", Page 2.403 • "Searching via a Paging System", Page 2.406 2.394 Features HBT_20321104_02/B0_en...
  • Page 572: Courtesy Service (Announcement Prior To Answering)

    Ascotel 2025/2045/2065 8.5.2 Courtesy Service (Announcement Prior to Answering) The Courtesy service is an announcement service for incoming external calls. If an outside call from A is not answered within a preset delay time by internal subscriber B (who is either free or for whom call waiting is enabled), the caller will...
  • Page 573 Ascotel 2025/2045/2065 Detailed Description Tab. 2.249: Courtesy Service Inter- Operating sequence / signalling on the terminal Scope face • If the internal subscriber answers during the Possible interfaces: recorded message, the message is inter- External rupted. • If another call occurs during a recorded mes-...
  • Page 574 Ascotel 2025/2045/2065 Tip: If the system is connected to a private network, a ring-back tone may not necessarily be generated. In this case, it is possible to switch to "Ring-back tone only" when configuring the Courtesy group. The PBX then generates the ring-back tone itself.
  • Page 575: Clear Configurations

    Ascotel 2025/2045/2065 System Configuration Tab. 2.252: Courtesy Service: System configuration Parameter Parameter value Remarks Courtesy group Group <1 to 3> Courtesy delay Delay <0 to 300 seconds> 8.5.3 Clear Configurations With this procedure each subscriber has the possibility to clear all the features he has activated with the exception of night service, user group and appointment orders.
  • Page 576: Lcr Function

    Ascotel 2025/2045/2065 System Configuration Tab. 2.255: Clearing settings: System configuration Parameter Parameter value Remarks No settings Reference to other Features Features: • See list above 8.5.4 LCR Function If the LCR function is activated, dialled call numbers are analysed and converted.
  • Page 577: Emergency Number

    Ascotel 2025/2045/2065 8.5.5 Emergency Number The system is equipped with what is known as an emergency number, which can be used by all internal subscribers. Emergency calls are routed to a destination B preconfigured in the system configuration. Detailed Description Tab.
  • Page 578: Recording Malicious Calls (Mcid)

    Ascotel 2025/2045/2065 8.5.6 Recording Malicious Calls (MCID) By activating the Malicious Call Identification service, MCID for short, a subscriber B can have the threatening or nuisance calls from an external subscriber A recorded by the network provider so that the caller can be identified. The record-...
  • Page 579 Ascotel 2025/2045/2065 Tab. 2.258: Recording of malicious calls Inter- Operating sequence / signalling on the termi- Scope face Activate during the call / after the call internal subscriber Network provider confirms activation (the type Connection restrictions: of signalling is specific to the network pro- •...
  • Page 580: User Group: Logging In And Logging Out

    Ascotel 2025/2045/2065 8.5.7 User Group: Logging in and Logging out Members of user groups can log themselves out and back in again. The logout and login procedure can apply simultaneously for all the user groups or specifically for one user group only.
  • Page 581: Switching Switch Groups

    Ascotel 2025/2045/2065 Reference to other Features Features: • "Coded ringing on General Call", Page 2.391 • "Call Diversion", Page 2.306 8.5.8 Switching Switch Groups Switch groups defined in the system configuration can be selected by subscriber A using switch contacts or a procedure from the terminal.
  • Page 582 Ascotel 2025/2045/2065 Detailed Description Tab. 2.265: Switching switch groups Inter- Operating sequence / signalling on the terminal Scope face • The subscriber obtains an acknowledgement Possible interfaces: tone when switching On / Off. The switch groups are operated locally on the •...
  • Page 583: Searching Via A Paging System

    Ascotel 2025/2045/2065 Reference to other Features Features: • "Emergency Number", Page 2.400 • "Door Bell", Page 2.409 • "Courtesy Service (Announcement Prior to Answering)", Page 2.395 8.5.9 Searching via a Paging System If the PBX is equipped with a paging system (PS), it can be used to search for inter- nal subscribers.
  • Page 584 Ascotel 2025/2045/2065 Procedures Tab. 2.269: Searching via a paging system: Prefix dialling procedures */# procedure Activate search via PS *81 destination No. Activate call diversion to PS Clear call diversion to PS Answer PS with one search route Answer PS with several search routes *82 Pager No.
  • Page 585: 8.5.10 Controlling Relays

    Ascotel 2025/2045/2065 8.5.10 Controlling Relays Various equipment or installations can be controlled using relays either on the sys- tem or on special card OI-2DOOR. The telephone can be used to operate sun blinds, for example, or to switch the lighting on or off throughout the building.
  • Page 586: 8.5.11 Door Function

    Ascotel 2025/2045/2065 8.5.11 Door Function The door intercom systems provide the following functions: • Door bell input • Opening doors • Dial door intercom Door Bell If a door bell or pushbutton with a similar function is connected to the system, its signal can be assigned to any internal destination B, depending on the system configuration.
  • Page 587 Ascotel 2025/2045/2065 System Configuration Tab. 2.276: Door bell: System configuration Parameter Parameter value Remarks Door intercom system Destinations <SC No.> for switch position <1,2,3> Reference to other Features Features: • "Opening Doors", Page 2.410 • "Dialling the Door intercom", Page 2.411 Opening Doors This function actuates the relays for door openers for 3 seconds.
  • Page 588 Ascotel 2025/2045/2065 System Configuration Tab. 2.279: Open door: System configuration Parameter Parameter value Remarks Opening doors Subscriber configuration Door intercom system <Call number> Numbering plan Reference to other Features Features: • "Door Bell", Page 2.409 • "Dialling the Door intercom", Page 2.411...
  • Page 589 Ascotel 2025/2045/2065 Prefix Dialling Procedures Dial the door intercom: Dial the door intercom number. (After initialization: 851, 852) System Configuration Tab. 2.281: Door intercom: System configuration Parameter Parameter value Remarks Door intercom system <Call number> Numbering plan Reference to other Features Features: •...
  • Page 590: Remote Control Features

    Ascotel 2025/2045/2065 Remote Control Features A large number of features can be remote controlled either from within or outside the system: • Remote controlling features from within the system: Subscriber A activates / deactivates a feature on subscriber B (Tab. 2.282) •...
  • Page 591: Remote Controlling Features From Within The System

    Ascotel 2025/2045/2065 Tab. 2.283: Features remote controlled from within and from outside the system Feature Activate Reset Operating switching groups *85 <Switch position>. Actuate door opener *751, *752 Switch relays *755 - 757 #755 - 757 Note: When remote controlling the features call diversion and call forwarding (*21, *61 and *67) the destination number has to be defined in the internal numbering plan.
  • Page 592 Ascotel 2025/2045/2065 Detailed Description Tab. 2.284: Remote controlled features Inter- Operating sequence / signalling on the terminal Scope face When activating and deactivating the feature Possible interfaces: the subscriber carrying out the feature obtains • A and B are on the same system the acknowledgement tone.
  • Page 593: Remote Controlling Features From Outside The System

    Ascotel 2025/2045/2065 8.6.2 Remote Controlling Features from outside the System An external subscriber A use a DDI number specially set up for remote control and a password valid throughout the system to remote control a group of features via the public ISDN network (External Remote Control or ERC).
  • Page 594 Ascotel 2025/2045/2065 032 1234567 091827 *61 24 Destination number for call forwardingder RWS Feature to be carried out (call forwarding) Number of the subscriber on whose behalf a feature is to be activated / deactivated "Remote-controlled features" identification Entering password...
  • Page 595 Ascotel 2025/2045/2065 System Configuration Tab. 2.288: External remote control: System configuration Parameter Parameter value Remarks Password 6 digits exactly with digits (0 to 9) Adjustable throughout the system at the attendant authorization (also with the System Assistant of the Office 45)
  • Page 596: Hotel Function

    Ascotel 2025/2045/2065 Hotel Function The hotel functions consist of features that are specially designed for hotel appli- cations. They include: • Check-in / check-out menu • Barring of room-to-room traffic with the possibility of bypassing using a secret code •...
  • Page 597: Room-To-Room Traffic

    Ascotel 2025/2045/2065 8.7.2 Room-to-Room Traffic If room-to-room traffic is enabled, guests have the possibility of telephoning directly to other rooms. Traffic between rooms / phone booths can be configured with the following measures: • General configuration as the basic setup for all rooms.
  • Page 598: Room Status

    Ascotel 2025/2045/2065 8.7.3 Room Status Each room is allocated "Free" or "Occupied". These room statuses can be assigned configurations individually. When the status changes, the following actions take place automatically: Room status from "Free" to "Occupied": (Log guest on) •...
  • Page 599: Phone Booth

    Ascotel 2025/2045/2065 8.7.5 Phone booth A hotel phone box allows guests to make external calls with charge recall and the hotel staff itself to make internal calls. It is also possible to pick up calls and to transfer calls (for instance pick up calls). This relieves the workload on the recep- tion staff.
  • Page 600 Ascotel 2025/2045/2065 Phone booth Operation, Variant 1 Subscriber set No. 45 is defined as a hotline. When the receiver goes off-hook, "11" is dialled automatically and the operator console starts ringing. I: Call from phone booth No. 45 07:45 I: Call to phone booth No.
  • Page 601 Ascotel 2025/2045/2065 Phone booth Operation, Variant 2 Guest subscriber on set No. 45 notifies Reception that he wants to make a phone call. I: Call from phone booth No. 45 07:46 I: Call to phone booth No. 45 07:46 -- Line key 1...5 _________________o__...
  • Page 602: Menu And Operating Concept With Aims

    Ascotel 2025/2045/2065 Phone booth Operation, Variant 3 Subscriber 29, who does not have exchange access authorization, picks up the receiver and dials the operator’s number (11). He asks for a trunk line and puts down the receiver. I: Call from subscriber 29...
  • Page 603: Hotel Management Systems

    Ascotel 2025/2045/2065 8.7.7 Hotel Management Systems A PC capable of running functions in the PBX using command language can be connected to the V.24 interface of the basic system. This operating mode is pos- sible in I3 mode only.
  • Page 604: Overview Of Possible Commands

    Ascotel 2025/2045/2065 8.7.8 Overview of Possible Commands Tab. 2.290: Commands from hotel management systems Description From PC to the PBX Feedback from the PBX Log on C"h" (I3 mode) lvvvCL (e.g. "l210", CR, LF) Log off "h"C "*"CL ("*", CR, LF) ("lvvv"...
  • Page 605 = hours, mm = minutes, ss = seconds dd:mm:yyyy = date dd = day, mm = month, yyyy = year (e.g. 1996") = error number More detailed information on commands, connection options or hotel manage- ment systems is available from the Ascom customer service. 2.428 Features HBT_20321104_02/B0_en...
  • Page 606: Alarm Messaging Via External Text Messages

    Ascotel 2025/2045/2065 See also: System configuration: – Attendant, Hotel – Installer, subscriber configuration, Hotel authorization – Installer, system configuration, maintenance, Hotel PC commands – Installer, system configuration, basic setup, times, charge recall Features: – Charge recall, phone box function, system configuration...
  • Page 607: External Alarm Source

    Ascotel 2025/2045/2065 8.8.1 External Alarm Source Any configurable systems equipped with a V.24 interface can be connected to the PBX as an external alarm source. These systems must also be capable of sending and receiving AT commands, which are defined in the Ascotel standard ATPC1 (see "Alarm Protocol", Page 2.432).
  • Page 608: External Alarms On Office Dect Handsets

    Ascotel 2025/2045/2065 8.8.3 External Alarms on Office DECT Handsets Receiving external Alarms An external alarm is signalled on the terminal by a continuous ringing tone. At the same time the display reads "Alarm". In this status the only option available is to read the message.
  • Page 609: Alarm Protocol

    Ascotel 2025/2045/2065 8.8.4 Alarm Protocol The Ascotel ATPC1 protocol is structured in accordance with the AT commands. Protocol elements: • Alarm ID: Decimal number from 0 to 9999 The Alarm ID is needed as 16 alarms can be stored for each subscriber. This means specific alarms can be found and deleted without any ambiguity.
  • Page 610: System Limits

    Ascotel 2025/2045/2065 Tab. 2.294: Alarm commands Command Remark / example Send alarm commands from ATTMAS / AlarmID / internal sub- Example: "ATMAS / 1 / 208 / Fail- alarm source to subscriber scriber number / Text ure Heating Cellar House 23"...
  • Page 611: Handset As Visitor

    Ascotel 2025/2045/2065 Handset as Visitor An Ascotel DECT subscriber can be logged on via AIMS or the System Assistant for the duration of a visit (see Part 5, Ascotel DECT Configuration). One hour before the visiting time expires, the system sends the message "<DECT SC No.>...
  • Page 612: Features Overview

    Ascotel 2025/2045/2065 Features Overview Here is provided an alphabetical overview in table form of the features that can be operated on the terminals. Tab. 2.296: Legend used in the table of features Menu or Foxkey-operated feature (also via */# procedures)
  • Page 613 Tab. 2.297: Features overview (several pages) Analogue Office Features Office 45 Office 35 Office 25 Office 40 Office 30 Office 20 Office 10 ISDN TM handsets (DTMF) Two-company configura- – – – – – – – – – tion Exchange access •...
  • Page 614 Analogue Office Features Office 45 Office 35 Office 25 Office 40 Office 30 Office 20 Office 10 ISDN TM handsets (DTMF) List of callers – – – Display caller's name – – ISDN – (CNIP / CONP) Display caller's number –...
  • Page 615 Analogue Office Features Office 45 Office 35 Office 25 Office 40 Office 30 Office 20 Office 10 ISDN TM handsets (DTMF) Call diversion if busy • Activate (CFB) ISDN Dest. No. Dest. No. Dest. No. Dest. No. Dest. No. Dest. No. •...
  • Page 616 Analogue Office Features Office 45 Office 35 Office 25 Office 40 Office 30 Office 20 Office 10 ISDN TM handsets (DTMF) Courtesy Service • Activate *93x *93x *93x *93x *93x *93x *93x *93x *93x *93x • Deactivate #93x #93x #93x #93x #93x #93x...
  • Page 617 Analogue Office Features Office 45 Office 35 Office 25 Office 40 Office 30 Office 20 Office 10 ISDN TM handsets (DTMF) Remote control features SC No. SC No. SC No. SC No. SC No. SC No. SC No. SC No. SC No.
  • Page 618 Analogue Office Features Office 45 Office 35 Office 25 Office 40 Office 30 Office 20 Office 10 ISDN TM handsets (DTMF) Call charge display • For outgoing exchange ISDN – calls • For transferred exchange ISDN – calls Secret code (disable room- to-room barring) Duplex mode "see under Announcement"...
  • Page 619 Analogue Office Features Office 45 Office 35 Office 25 Office 40 Office 30 Office 20 Office 10 ISDN TM handsets (DTMF) Cost centres • Permanent allocation See under exchange access • Allocate before the call See under exchange access • Transfer during the call See under exchange access Abbreviated dialling num- bers, throughout the sys-...
  • Page 620 Analogue Office Features Office 45 Office 35 Office 25 Office 40 Office 30 Office 20 Office 10 ISDN TM handsets (DTMF) MESSAGE LED • Activate (prefix dialling) *38 SC *38 SC *38 SC • Activate (suffix dialling) – – – –...
  • Page 621 Analogue Office Features Office 45 Office 35 Office 25 Office 40 Office 30 Office 20 Office 10 ISDN TM handsets (DTMF) Pager functions • Search (prefix dialling) SC No. SC No. SC No. SC No. • Search (suffix dialling) R8 or R*81 •...
  • Page 622 Analogue Office Features Office 45 Office 35 Office 25 Office 40 Office 30 Office 20 Office 10 ISDN TM handsets (DTMF) Call forwarding • Activate Dest. No. Dest. No. Dest. No. Dest. No. • To general call with coded ringing •...
  • Page 623 Analogue Office Features Office 45 Office 35 Office 25 Office 40 Office 30 Office 20 Office 10 ISDN TM handsets (DTMF) User groups (UG) (diall- able) • Log into all user groups *4800 *4800 *4800 *4800 *4800 *4800 *4800 *4800 *4800 *4800 •...
  • Page 624 Analogue Office Features Office 45 Office 35 Office 25 Office 40 Office 30 Office 20 Office 10 ISDN TM handsets (DTMF) Appointment call • Individual call order Activate hhmm hhmm hhmm hhmm hhmm hhmm hhmm hhmm hhmm hhmm • Permanent call order Activate hhmm hhmm...
  • Page 625 Analogue Office Features Office 45 Office 35 Office 25 Office 40 Office 30 Office 20 Office 10 ISDN TM handsets (DTMF) Hold connection (HOLD) ISDN • Connection from hold – – – – – – – state • Connection nn from *95 nn *95 nn *95 nn...
  • Page 626: Hbt_20321104_00/B0_En

    Ascotel 2025/2045/2065 Part 3: Planning 1. 2. Version: 5.1 Date: 07.01 Subject to technical modifications © Copyright Ascom Business Systems AG HBT_20321104_03/B0_en...
  • Page 627 Ascotel 2025/2045/2065 3.II HBT_20321104_03/B0_en...
  • Page 628 Ascotel 2025/2045/2065 Contents Part 3: Planning Overview of Chapters ........3.1 Expansion Stages .
  • Page 629 Ascotel 2025/2045/2065 Important Planning Information ......3.26 4.5.1 Clock Synchronization ........3.26 4.5.2...
  • Page 630 Ascotel 2025/2045/2065 Planning a Private Network ......3.87 Planning Aid ......... . . 3.88 6.1.1...
  • Page 631 Ascotel 2025/2045/2065 Networking with Third-Party Systems ..... . . 3.131 6.5.1 Compatible QSIG Protocol ....... 3.131 6.5.2...
  • Page 632: Overview Of Chapters

    Ascotel 2025/2045/2065 Overview of Chapters Expansion Stages Basic systems can be expanded using expansion cards and licences. Chapter 2 describes which expansion options are available for which basic system and con- tains examples of component placement. System and Expansion Limits Chapter 3 provides an overview of the technical and licence-related limits to the expansion of basic systems.
  • Page 633 Ascotel 2025/2045/2065 Planning DECT Systems Chapter 5 deals with the planning of cordless systems. With cordless systems you need not only to clarify the customer's needs and requirements but also to pro- vide him beforehand with in-depth information on the performance of this com- plex technology, to ensure he is able to make the right decision with regard to the system's design.
  • Page 634: Expansion Stages

    Ascotel 2025/2045/2065 Expansion Stages Basic system Basic system 2025 / 2045 2065 haz1210aaena0 DRS-8 Network cards Subscriber cards Special cards DRS-4 PRA 2x12 24xAD2 IPI-100BT OI-2DOOR PRA 1x12 Power supply 8xAB 16xAD2 modules 4xS/T switchable 4xAB 8xAD2 DSP-01 DC-48V...
  • Page 635: System Family

    Ascotel 2025/2045/2065 System Family The system family consists of three systems: • Ascotel 2025 • Ascotel 2045 • Ascotel 2065 The systems differ in the number of expansion slots and are based on two basic systems: • Basic system 2025 / 2045 •...
  • Page 636 Basic System 2025 / 2045 The Ascotel 2025 / 2045 basic system provides the basis for the systems Ascotel 2025 and Ascotel 2045. The Ascotel 2025 / 2045 basic system consists of the fol- lowing components: • 2025 / 2045 housing •...
  • Page 637 Ascotel 2025/2045/2065 2.2.2 Basic System 2065 The Ascotel 2065 basic system provides the basis for the Ascotel 2065 system. It consists of the following components: • 2065 housing • Main board 2065 incl. power supply • Processor card MPC-8260 •...
  • Page 638: System Cards In System Slots

    Ascotel 2025/2045/2065 2.2.3 System Cards in System Slots System cards are integral parts of the basic systems and are supplied along with the systems. The systems are factory fitted with the system cards. System cards do not take up any expansion slots.
  • Page 639: Power Supply Modules

    Ascotel 2025/2045/2065 Power Supply Modules Two optional power-supply modules are available in addition to the power supply via the 230V mains network: • UPS-12V for the uninterruptible power supply and for the power supply via a 12V central battery •...
  • Page 640: Expansion Cards In Expansion Slots

    2025 / 2045 mainboard contains 5 expansion slots for expansion cards, of which only two are enabled on the Ascotel 2025 system. On the Ascotel 2045 system all 5 expansion slots are enabled subject to a licence. The Ascotel 2065 mainboard contains 14 expansion slots.
  • Page 641: Subscriber Cards

    Ascotel 2025/2045/2065 2.4.2 Subscriber Cards Subscriber cards expand the number of user-network interfaces. Tab. 3.6: Number of subscriber cards of one particular type per PBX Card type User-network interfaces per card Max. number for Ascotel 2025 Ascotel 2045 Ascotel 2065...
  • Page 642 Ascotel 2025/2045/2065 Voice Mail Cards VM-02P and VM-04P Ascotel provides two card types which differ in the number of Voice Mail channels and recording time. Only one of these cards can be installed per system: Tab. 3.8: Resources of the Voice Mail cards...
  • Page 643 Ascotel 2025/2045/2065 Number of special Cards per System Tab. 3.11: Max. number of special cards of one particular type per PBX Card type Max. number for Ascotel 2025 Ascotel 2045 Ascotel 2065 IPI-100BT VM-02P / VM-04P OI-2DOOR DSP-01 / DSP-02 3.12...
  • Page 644: Examples Of Component Placement

    Ascotel 2025/2045/2065 Examples of Component Placement Tab. 3.12: Example of component placement with Ascotel 2025 Slot Expansion card Network User-net- Note interfaces work inter- faces 2025 / 2045 basic system An S/T interface is con- nected as an S interface...
  • Page 645 Ports are counted from left to right and from bottom to top. The maximal system and expansion limits for Ascotel 2025, Ascotel 2045 and Ascotel 2065 are detailed in Chapters "System Limits", Page 3.16 and "Licence-related System and Expansion Limits", Page 3.18.
  • Page 646 Ascotel 2025/2045/2065 Tab. 3.14: Example of component placement with Ascotel 2065 Slot Expansion card Network User-net- Note interfaces work inter- faces 2065 basic system Expansion slot 1 SC-24AD2 Expansion slot 2 SC-24AD2 Expansion slot 3 SC-24AD2 Expansion slot 4...
  • Page 647: System And Expansion Limits

    Ascotel 2025/2045/2065 System and Expansion Limits System Limits Tab. 3.15: General system limits Max. number ... Ascotel 2025 Ascotel 2045 Ascotel 2065 Expansion slots Subscriber with own DDI DECT-non DECT connections VoIP / NoIP channels 1 x 12 2 x 12...
  • Page 648 Ascotel 2025/2045/2065 Tab. 3.16: User-network and network interfaces Max. number ... Ascotel 2025 Ascotel 2045 Ascotel 2065 Total user-network interfaces AD2 interfaces Analogue user-network interfaces (a/b) DTMF / PD 84/60 (incl. voice mail ports) Digital user-network interfaces (S) Total network interfaces...
  • Page 649: Licence-Related System And Expansion Limits

    This licence upgrades an Ascotel 2025 to an Ascotel 2045 by increasing the number of expansion slots available in the Ascotel 2025 / 2045 basic system from 2 to 5. The system limits are also expanded as a result. An Ascotel 2025 system does not require any licences.
  • Page 650 Ascotel 2025/2045/2065 All the licences are offered in separate licence packages. Depending on the sales channels the packages may differ from the licences in Tab. 3.17. The systems are factory supplied unlicensed. Back-licensing is not provided for. It is possible, however, to reset to the factory setting and to the basic licence.
  • Page 651: Terminals

    Ascotel 2025/2045/2065 In addition to the general system limits and the limits per user-network interface the number of terminals is restricted by power supply limitations of each system and user-network interface. With the AIMS Project Manager all these factors are automatically taken into account, without any need for manual calculations.
  • Page 652 Ascotel 2025/2045/2065 Memory-related Limits per System The maximum number of function keys, entries in private phone books and abbreviated dialling lists depends on the number and type of terminals. Memory management is dynamic. The maximum values can be found in the chart below.
  • Page 653 Ascotel 2025/2045/2065 3.22 System and Expansion Limits HBT_20321104_03/B0_en...
  • Page 654: Planning A Pbx

    Ascotel 2025/2045/2065 Planning a PBX Planning-related Information The professional planning of a PBX by a supplier requires extensive knowledge of the customer's needs and requirements. At the same time the customer must be familiarized with the vast array of possibilities available with the different systems so that customer ideas and wishes can be incorporated at a technical level.
  • Page 655: Project Manager

    Ascotel 2025/2045/2065 Stage 1 Determining the size of the business and the nature of its activities, and ascertain- ing the customer's knowledge and requirements. This procedure is used to deter- mine the scope of the system to be supplied and to draw up a rough guideline quotation.
  • Page 656: Drawing Up A Rough Guideline Quotation (Phase 1)

    Ascotel 2025/2045/2065 Drawing up a rough Guideline Quotation (Phase 1) To draw up a guideline quotation all you have to do is enter the customer-related information into the masks of the Project Manager. The following information can be entered and displayed in the Project Manager's masks: •...
  • Page 657: Important Planning Information

    Ascotel 2025/2045/2065 Important Planning Information 4.5.1 Clock Synchronization The clock frequency of a PBX is provided (synchronized) by the public network via the basic accesses T and the primary rate accesses T2. Should synchronization by the public network fail (due, for example, to exchange line interruptions), the PBX will use its own clock.
  • Page 658: Periodic Reactivation Of Layer 2 On The T Interface

    Ascotel 2025/2045/2065 4.5.3 Periodic Reactivation of Layer 2 on the T Interface Layer 2 of the T network interface can be reactivated periodically every three minutes so that incoming calls are not rejected already at the local exchange if and when temporary interruptions in the U interface should occur.
  • Page 659: Voice And Data Terminals On The S Interface

    Ascotel 2025/2045/2065 Initialization Setting Digital network interfaces are set on point-to-point configuration. Analogue net- work interfaces are set on "Long D". See also: AIMS: – Attenuation; trunk lines 4.5.5 Voice and Data Terminals on the S Interface Both voice and data terminals can be connected to the same S interface. When designing the system, bear in mind that data terminals can also take up user infor- mation channels.
  • Page 660: Down-Circuit Connection Of A Pbx With Corded Terminals

    Ascotel 2025/2045/2065 4.5.6 Down-circuit Connection of a PBX with corded Terminals A PBX can be connected down-circuit from a large PBX as a key telephone or team system. All the features of Ascotel remain available. 4.5.6.1 Analogue down-circuit Connection With an analogue down-circuit connection the features of the up-circuit PBX can also be utilized.
  • Page 661 Ascotel 2025/2045/2065 Example: Exchange Access via Exchange Access Prefix 0 – 0 – 032 6000 00 00 Wait for dialling tone or continue dialling after 6 s for example (adjustable dialling pause) Exchange access prefix on up-circuit PBX When dialling via line key, all the characters...
  • Page 662 Ascotel 2025/2045/2065 Example: Enquiry Call behind PBX This feature is described in Part 2 under "Hold (Enquiry Call)", Page 2.324. It can be used from both analogue terminals and system terminals. Ascotel S bus haz0825aaena0 Fig. 3.8: Enquiry call behind PBX Procedures with different terminals •...
  • Page 663: Digital Down-Circuit Connection Of A Pbx With Qsig

    Ascotel 2025/2045/2065 4.5.6.2 Digital down-circuit Connection of a PBX with QSIG If a down-circuit Ascotel PBX is connected with an up-circuit PBX via digital lines (T, T2), all the features as per QSIG are available providing the up-circuit system supports the QSIG protocol (see "ISDN Services Supported by the System",...
  • Page 664: Down-Circuit Connection Of A Pbx With Cordless System

    Ascotel 2025/2045/2065 4.5.6.3 Down-circuit Connection of a PBX with Cordless System A PBX with cordless system can be connected down-circuit from another PBX in a number of ways. As a rule the up-circuit PBX is a larger system. Digital down-circuit Connection with QSIG On systems with digital lines, common features as per QSIG can be used, provided the up-circuit system supports the QSIG protocol (see also under "Digital down-...
  • Page 665: Application Of Direct Dialling Out (Ddo)

    Ascotel 2025/2045/2065 4.5.6.4 Application of Direct Dialling Out (DDO) If a fax server is connected to an S bus, individual fax receivers allocated a DDI number can be specifically addressed. In terms of routing technology, this corre- sponding to a DDO (Direct Dialling Out) function.
  • Page 666: Planning Dect Systems

    Ascotel 2025/2045/2065 Planning DECT Systems The following sections take you through the planning procedure for an Ascotel DECT system (DECT: Digital Enhanced Cordless Telecommunications). It contains recommendations on the project sequence and on handling the measur- ing equipment. For general information on the Ascotel DECT system and its fea- tures, see "Cordless Terminals", Page 1.64.
  • Page 667 Ascotel 2025/2045/2065 System Installation Once determined, the locations must be observed precisely in order to obtain reproducible results. There are always surprising effects in practice, due for exam- ple to cells being set up with several radio units (rather than the one cell originally planned and surveyed).
  • Page 668: Ascotel Dect And Pbx

    Ascotel 2025/2045/2065 Ascotel DECT and PBX The Ascotel DECT system allows users to make and receive telephone calls any- where on the company premises without being tied down by hard-wired sets. Several radio units form a network of coverage ranges within which a user is able to move freely.
  • Page 669: Coverage Area

    Ascotel 2025/2045/2065 Coverage Area The supply range of a Ascotel DECT system can include many different types of geographic geometry. In most cases the bulk of the supply range is inside build- ings. A DECT system always relates to a PINX (Private Integrated Exchange) in a PISN (Private Integrated Services Network).
  • Page 670 Ascotel 2025/2045/2065 Topology A radio system supplies a specific area. This area is known as the supply range. In practice home users are able to receive a variety of autonomous DECT systems (e.g. Ascotel DECT, cordless DECT phones, etc.). An Office 100, Office 130 or Office 150 can be logged on in up to four autonomous DECT systems.
  • Page 671 Ascotel 2025/2045/2065 Location Areas Location areas are used to divide the radio area into as many as four locally sub- divided supply ranges. The system knows the location area in which a handset is located and only needs to send messages to the handset within that location area.
  • Page 672: System Characteristics

    Ascotel 2025/2045/2065 System Characteristics 5.3.1 Radio Links The radio characteristic within the area to be covered is influenced by the objects and materials located in the buildings. That is why a conventionally spherical radio characteristic cannot be assumed. Fig. 3.16:...
  • Page 673: High-Frequency Propagation Conditions

    Ascotel 2025/2045/2065 5.3.2 High-Frequency Propagation Conditions For a better understanding of the explanations on physical conditions given in the following sections, we first need to take a look at the basic principles of high-fre- quency transmission. The norm under discussion here is the DECT standard; it is defined in the fre- quency range of 1880…1900 MHz, with 120 communication channels.
  • Page 674 Ascotel 2025/2045/2065 slow fading (environment-related) λ/2 = 8 cm rapid fading (due to stationary waves) haz0818aaena0 route covered Fig. 3.17: Obstacle-induced attenuation and reflection of DECT signals haz0821aaenb0 haz0826aaena0 signal can no longer be detected Fig. 3.18: Example of multipath propagation with DECT signals...
  • Page 675 Ascotel 2025/2045/2065 Obstacles may include: • Moving metal objects such as lifts, cranes, carriages, escalators, blinds, espe- cially ones that are actuated automatically (the influence of such obstacles var- ies and is therefore difficult to assess). • Metal-panelled rooms and large metal-clad objects such as air conditioners, computer rooms, metallized glassed areas (mirrored), fire protection walls, storage tank installations, refrigerating units, boilers.
  • Page 676 Ascotel 2025/2045/2065 Reception Conditions Optimizing range is a fundamental challenge of radio technology. The reception of information in marginal zones is patchy at best. Practical measurements are carried out on the premises to determine the range. When instructing users, the following instructions can help to achieve optimum results: •...
  • Page 677: Planning

    Ascotel 2025/2045/2065 Planning In practice a regulated procedure for planning has proved sensible and, above all, efficient. A considerable increase in efficiency can be achieved through the con- sistent use of the aids available. In the following, the planning procedure is described in the form of a "checklist": 1.
  • Page 678: Initial Rough Determination Of The Radio Unit Locations

    Ascotel 2025/2045/2065 5.4.2 Initial rough Determination of the Radio Unit Locations Radio circumstances are difficult to estimate. For this reason, situations regarded as particularly critical need to be determined on site through measurements. This will provide a reliable idea of the equipment required and the locations for the radio units.
  • Page 679: On-Site Measuring

    Ascotel 2025/2045/2065 5.4.3 On-site Measuring As soon as the concrete locations for the radio units have been planned, it is rec- ommended to confirm the circumstances in keeping with the plan using on-site measurements. A detailed description on how to use the test equipment can be found in "Meas- urements", Page 3.82.
  • Page 680 Ascotel 2025/2045/2065 Optimum Positioning of the DECT Radio Unit The location of the DECT radio unit is determined by a number of different fac- tors: • Optimum radio coverage of the environment • Conditions inside the building • Installation possibilities •...
  • Page 681 Ascotel 2025/2045/2065 DECT Radio Unit with Indoor Supply approx. 30% of energy becomes dispersed haz0824aaena0 Fig. 3.21: Optimum positioning of the DECT radio unit indoors The following principles are to be observed when installing DECT radio units indoors: • In indoor supply install the radio units on inner walls rather than outdoor walls.
  • Page 682: Preparing The Measurements

    Ascotel 2025/2045/2065 Notes: Take note of safety distances and safety regulations. In areas subject to explosion hazards take note of the relevant rules and regulations. This important phase of the project is to be explained in greater detail using an example.
  • Page 683: Global Coverage In The Supply Range

    Ascotel 2025/2045/2065 5.4.3.2 Global Coverage in the Supply Range First, ensure that the surface area of the planned supply range is satisfactorily cov- ered. The ideal locations for the radio units are determined using practical measure- ments. Office Building...
  • Page 684: Handover Overlap Areas

    Ascotel 2025/2045/2065 5.4.3.3 Handover Overlap Areas • To guarantee a clean handover, the radio units should be fitted in such a way that the 35–40 dBµV limits are at least in contact. • When conducting survey measure- ments in unfinished buildings, the limits should be increased by 10 dBµV.
  • Page 685: Location Areas

    Ascotel 2025/2045/2065 5.4.3.4 Location Areas With incoming calls each handset is called by the system simultaneously via all the radio units of the location area in which the handset is logged on. If a handset switches from the coverage range of one location to that of another, the handset will log into the new area from scratch.
  • Page 686 Ascotel 2025/2045/2065 The following points need to be taken into account when dividing up radio units into location areas: • As of approx. 60 handsets the radio units in the system have to be divided up into several location areas.
  • Page 687: Traffic Density

    Ascotel 2025/2045/2065 5.4.3.5 Traffic Density Once the supply range has been located and covered, the locations for the radio units are known. The second phase now looks at other requirements: The traffic volume, deter- mined by the number of handsets and the frequency and duration of connections in an area defined by the customer.
  • Page 688 DSP-01 or DSP-02 is fitted). A maximum of 4 radio units can be connected on the Ascotel 2025; up to 32 radio units on the Ascotel 2045; and up to 60 radio units on the Ascotel 2065.
  • Page 689: Installing And Re-Measuring The Definitive System

    Ascotel 2025/2045/2065 5.4.4 Installing and re-measuring the definitive System For more detailed information, please refer to Part 4. As soon as the definitive system is installed, test measurements should be carried out in handover overlap border areas and compared with the results of the plan- ning (see "On-site Measuring", Page 3.48).
  • Page 690: Measuring Equipment

    Ascotel 2025/2045/2065 Measuring Equipment The test kit contains the following equipment: • Two test radio units with integrated charging bays for the handsets • 2 test handsets for the test radio units • 2 standard handsets (with Foxkeys) • 1 set of Operating Instructions for Ascotel DECT Planning.
  • Page 691: Handset Types

    Ascotel 2025/2045/2065 5.5.1 Handset Types 2 handset types are used for planning: • The test handset is used for coordinating call connections so the project plan- ners can coordinate their calls. • The standard handset is used purely for radio measuring purposes.
  • Page 692 Ascotel 2025/2045/2065 Configuration with 2 Radio Units Stationiary coverage range B Stationiary coverage range A Mobile planner 2 Test Test handset 1 handset 2 Standard Mobile planner 1 handset 2 Test radio unit B Standard handset 1 230 VAC...
  • Page 693: Default Settings On The Test Handsets

    Ascotel 2025/2045/2065 Configuration with 1 Radio Unit Standard handset 1 Test radio unit B 230 VAC haz0342aaenb0 Fig. 3.28: Configuration with 1 radio unit Used for: • Terminating area at the limit of the planned supply ranges • Miniature system •...
  • Page 694 Ascotel 2025/2045/2065 All HA Internal Menu HS "2" Log on / off Log on / off repeat until Go Back Go Back Log on Log off repeat until repeat until Go Back Go Back To fixed station Equipment Go Back...
  • Page 695: Switching Radio Units

    Ascotel 2025/2045/2065 5.5.3 Switching Radio Units Since call connections between test handsets can only be made via the same test radio unit, it is important to know how to use the test handset to switch to another test radio unit. The "Automatic" mode lets the handset choose the radio unit and is therefore not recommended.
  • Page 696 Ascotel 2025/2045/2065 Standard Handset Operation The standard handset corresponds to the normal system handset and can also be used for planning purposes. Here we shall only be discussing the procedures required for planning. To switch between normal mode and test mode ("TEST" displayed), proceed as follows: •...
  • Page 697 Ascotel 2025/2045/2065 In this mode the handset recognizes up to 10 radio units in whose coverage area it is situated. • The radio units can be scrolled with the right Foxkey (display 1, see Fig. 3.38 and Tab. 3.22).
  • Page 698 Ascotel 2025/2045/2065 Access with menu key via the normal menu structure The aerial symbol and the system icon are not active in test mode. C also displays the previous menu. &A Programming menu 5 Test System &A Look Show HO...
  • Page 699 Ascotel 2025/2045/2065 For look mode and normal mode a selection &A can be made as to whether handovers are to be displayed. Look Show HO The beep setting specifies that each handover is acoustically indicated by a beep tone:...
  • Page 700 Ascotel 2025/2045/2065 The signal strength in look mode is indicated ba 0 to 4 black fields by default. 1010 0 s 17 65 1010 0 s 17 65 The more active fields there are, the better the signal. Hoff...
  • Page 701 Ascotel 2025/2045/2065 68 – – – – – – 1010 0 17 65 ⇓ lock 1/08 lock 1010 0 s 17 65 Hoff #### long click 4 1010 0 s 17 65 Hoff perfect long click 4 long click 4...
  • Page 702 Ascotel 2025/2045/2065 Procedure for an Individual Measurement Display in Look-around Mode • Serial number of the system • Number of the location area of PBX 0 in the test kit • Number of the radio unit RFPI 0 17 65 •...
  • Page 703 Ascotel 2025/2045/2065 Selection of Multiple Radio Units to measure (Display 2) • Field strength value of the first radio unit in the group • This radio unit information is shown in the status line When the signal is too weak, a line is shown instead of the radio unit number.
  • Page 704 Ascotel 2025/2045/2065 Display of the Voice Quality (Text Indicator) • First long-click on 4 after accessing the ”Measure and Re-Measure / Long 4 locked state 1438 0s17.65 Hoff perfect haz0763aaxxb0 • Indication of quality values in text form – perfect –...
  • Page 705 Ascotel 2025/2045/2065 Display of min. / max. Values • First long-click on 4 after accessing the ”Measure and Re-Measure / Long 4 locked” state • Average RSSI (Radio Signal Strength Identification) haz0765aaxxb0 1438 0s17.65 Hon 3A 41 43 • Current RSSI •...
  • Page 706 Ascotel 2025/2045/2065 Procedures for a Multiple Measurement The field strength of 4 radio units simultaneously can be shown on the handset’s display. For measurement-related reasons such a multiple measurement is how- ever not recommended. Display in Look-around Mode • Serial number of the system •...
  • Page 707 Ascotel 2025/2045/2065 Selection of Multiple Radio Units to measure (Display 2) • Field strength value of the first radio unit in the group • This radio unit information is shown in the status line When the signal is too weak, a line is shown instead of the radio unit number 65<––.––.––...
  • Page 708 Ascotel 2025/2045/2065 Measuring the Coverage Ranges of the Test Radio Units This method is used for planning a new system with the aid of the equipment in the test kit, i.e. there is no PBX already in operation. The "Look Around" menu is used for listing, selecting and measuring radio units "detected"...
  • Page 709 Ascotel 2025/2045/2065 The "Idle Lock State" menu is used for re-measuring an installed system radio unit in operation: Tab. 3.25: Indications in the "Idle Lock" menu Display Function "M" Display of single or multiple radio units to measure "lock"...
  • Page 710 Ascotel 2025/2045/2065 Direct access: By pressing the following keys you can access additional functions directly: Tab. 3.27: Long clicks on the handset Office 100 Function The handset is switched off to save power. It is switched back on with the Connect key and the Foxkey.
  • Page 711: Radio Units

    Ascotel 2025/2045/2065 Re-measuring the Handover Response of the installed System Radio Units This method is used for checking a system that is already in operation. Both the system and the standard handset can be used. Handover Setting The "Handover Setting" menu is used for setting the operating mode required for signalling the switch to another radio unit: •...
  • Page 712 Ascotel 2025/2045/2065 5.5.4 Radio Units Testing the Radio Unit Voltage Supply The power supply is ensured by the plug-in power supply unit, which is perma- nently connected to the radio unit. If a 230 VAC connection is not available, the radio unit can be operated with a battery box.
  • Page 713: Measurements

    Ascotel 2025/2045/2065 Measurements We are assuming that the project planner is familiar with the information con- tained in the previous sections of this document. The equipment should be set in accordance with "General / Function", Page 3.60. A Word about handling Batteries The batteries supplied with the test kit are state of the art.
  • Page 714: Functional Test Prior To Use

    Ascotel 2025/2045/2065 5.6.1 Functional Test Prior to use Prior to any field use, we recommend a functional test in accordance with the instructions below: 1. Recharge the batteries – Fit the handsets and battery boxes with batteries. – Put the equipment into operation 2.
  • Page 715 Ascotel 2025/2045/2065 Typical Procedure • Install test radio unit A in the first position according to the plan and connect the plug-in power unit, provided a 230 VAC connection is available (if not, use the battery box). • Set the standard handset to the Look-Around mode: –...
  • Page 716 Ascotel 2025/2045/2065 Tab. 3.29: The measured values and what they mean Value Meaning > 60 Very good quality 40 to 60 Good quality 30 to 40 Mostly good quality. Crackle interference is possible depending on the position, especially when moving. A check with the test handset is recommended 25 to 30 Still accessible but stronger interference is possible, check with test handset.
  • Page 717 Ascotel 2025/2045/2065 3.86 Planning DECT Systems HBT_20321104_03/B0_en...
  • Page 718: Planning A Private Network

    Ascotel 2025/2045/2065 Planning a Private Network Information on networking concepts and characteristics can be found in Part 1 and Part 2. For information on Networking over IP (NoIP), please refer to the IPI documentation. The following guide on how to plan private networks is designed to help you cre- ate a small, simple network.
  • Page 719: Planning Aid

    Ascotel 2025/2045/2065 Planning Aid A customer has specific requirements for a telephony and data traffic infrastruc- ture. The task is to determine how to convert these requirements into the best possible solution. The entire decision process is iterative. In other words, the items listed are not to be processed simply one after the other;...
  • Page 720: Past Traffic Volume

    Ascotel 2025/2045/2065 6.1.2 Past Traffic Volume Over a representative period analyse the call logging values for the traffic volume between the locations using the previous solution. • How high is the traffic volume? • How is spread out over time? •...
  • Page 721: Connections Between Nodes

    Ascotel 2025/2045/2065 6.1.3.1 Connections between Nodes Determine the nodes to be connected with one another: • The topology can be star-shaped, meshed or a combination of both. • For reasons of connection reliability it is advisable to ensure that each system can be reached via at least 2 independent routes (requirement for overflow routing).
  • Page 722: Traffic Volume In The Private Network

    Ascotel 2025/2045/2065 6.1.3.3 Traffic Volume in the Private Network With the results from the previous section and the previously estimated general traffic volume you can roughly estimate the volume of traffic for each node and for each connection between two nodes.
  • Page 723: Connections With Primary Rate Accesses

    Ascotel 2025/2045/2065 6.1.4.1 Connections with Primary Rate Accesses Two systems can be connected with one or several primary rate accesses. A trans- mission facility can be connected between the systems to bridge greater dis- tances. copper line PINX 1 PINX 2 max.
  • Page 724: Connections With Basic Accesses

    Ascotel 2025/2045/2065 Transmission facilities for primary rate accesses: • HDSL modems for primary rate accesses, 2 or 4-wire variants • HDSL modems with multiplexer for combined telephony and data networks • Transmission facilities for fibre optic cables 6.1.4.2 Connections with Basic Accesses Systems can also be connected with one or several basic accesses.
  • Page 725: Protocols And Licences

    Ascotel 2025/2045/2065 The system with access to the public network should contain the S interface to ensure the systems are synchronized (see also Page 3.97). Several basic accesses between two systems are grouped together in a trunk group. Connection types for basic accesses: •...
  • Page 726: Reliability Aspects

    Ascotel 2025/2045/2065 6.1.6 Reliability Aspects Connection Reliability in a Private Leased-line Network If a network consists of several systems, connection reliability can be increased if there are two or more paths in each case between two systems. PINX 1...
  • Page 727 Ascotel 2025/2045/2065 Connection Reliability with the Public Network To guarantee a high level of connection reliability also with the public network, it is useful to connect at least two systems with the public network. Overflow routing can then be implemented via the public network using Least Cost Routing.
  • Page 728: Synchronization

    Ascotel 2025/2045/2065 6.1.7 Synchronization A PBX’s clock frequency is predefined (synchronized) by the public network via basic accesses T and primary rate accesses T2. If the synchronization provided by the public network fails (due, for instance, to interrupted trunk lines), the PBX will use its own clock frequency.
  • Page 729 Ascotel 2025/2045/2065 Example of a Clock Propagation Diagram: Net without Loops PINX 1 PINX 2 PINX 3 PINX 4 haz0710aaxxa0 PINX 5 PINX 6 Fig. 3.54: Example of a clock propagation diagram (A to AA indicate the network inter- faces) Tab.
  • Page 730 Ascotel 2025/2045/2065 Negative Example of a Clock Propagation diagram: Net with Loops In this example PINX 1 might synchronize with PINX 3 while at the same time as PINX 3 synchronizes with PINX 1. The systems will run out of sync.
  • Page 731: Planning Rules

    Ascotel 2025/2045/2065 6.1.7.2 Planning Rules The object of the planning is as follows: • To use the clock propagation source to draw up the list of all the possible clock sources for each PINX (see Fig. 3.54). • To determine the best possible clock source for each system, It is then config- ured as the initial reference.
  • Page 732 Ascotel 2025/2045/2065 PINX 1 PINX 2 S external Dedicated line PINX 1 PINX 2 Leased line PINX 1 PINX 2 Dedicated line PINX 1 PINX 2 S external Dedicated line should not be in the clock reference table should be in the clock reference table Fig.
  • Page 733: Numbering

    Ascotel 2025/2045/2065 6.1.8 Numbering There are two methods for setting up the numbering plan of a private network: • Numbering with blocks (shared numbering plan) • Numbering with regions 6.1.8.1 Numbering with Blocks (Shared Numbering Plan) PINX 1 PINX 3 200...299...
  • Page 734 Ascotel 2025/2045/2065 6.1.8.2 Numbering with Regions Region 60 Region 40 PINX 1 PINX 3 PINX 4 200...299 200...219 250...259 haz0813aaena0 PINX 2 200...249 Region 50 Fig. 3.58: Numbering with regions The network is subdivided into regions. One or more systems belong to each region.
  • Page 735 Ascotel 2025/2045/2065 Region Selection via PISN Subscriber In each system a PISN subscriber is created for each region. For example, in system 1 a PISN subscriber 60xxxx is created for Region 60. Advantage: individual subscribers can also be allocated uniquely and are therefore obtainable through dialling by name.
  • Page 736: Link-Up To A Public Network

    Ascotel 2025/2045/2065 6.1.9 Link-up to a Public Network In a private network any number of systems can be provided for the link-up to the public network. It may involve one or more systems. Systems that route a call from a different system to the public network are referred to as gateway PINXs.
  • Page 737: Direct Dialling In At The Gateway Pinx

    Ascotel 2025/2045/2065 6.1.9.1 Direct Dialling In at the Gateway PINX In a gateway PINX DDI numbers are created for all the subscribers of the private network who are to be obtainable directly from the public network, via the sys- tem.
  • Page 738: Identification Of Calls To The Public Network

    Ascotel 2025/2045/2065 6.1.9.2 Identification of Calls to the Public Network If a transit PINX or a gateway PINX is to recognize whether or not it should for- ward an incoming call to the public network, the call number must be an external number.
  • Page 739: Definition Of The Transit Route

    Ascotel 2025/2045/2065 6.1.9.3 Definition of the Transit Route On the transit PINX and gateway PINX you need to define the route via which calls to the public network are to be forwarded. In each system this is done with the aid of the "Transit Route"...
  • Page 740: Example Of Networking

    Ascotel 2025/2045/2065 Example of Networking A small network will be used to describe a planning procedure. The system des- ignation always precedes the systems so that the configurations of the various sys- tems can be differentiated. For example, trunk group 5 of system 1 is designated as trunk group 1-5.
  • Page 741: Creating The Routes

    Ascotel 2025/2045/2065 6.2.1 Creating the Routes 6.2.1.1 Replicating the Systems on Routes A route always defines a destination. A destination is either a system in the net- work or a connection to the public network. You need to create as many routes as there are destinations.
  • Page 742: Defining The Routes To The Public Network

    Ascotel 2025/2045/2065 In each system create one route for each of the other systems. 1. Create a route for each system: – For system 1: route 5 – For system 2: route 6 – For system 3: route 7 2.
  • Page 743: Creating The Trunk Groups

    Ascotel 2025/2045/2065 6.2.2 Creating the Trunk Groups 6.2.2.1 Creating the Trunk Groups between the Systems Create a trunk group with all the lines between two systems. 1. In system 1 create a trunk group with all the lines to system 2 (trunk group 1- 4) and a trunk group with all the lines to system 3 (trunk group 1-5).
  • Page 744: Creating The Exchange Trunk Group

    Ascotel 2025/2045/2065 6.2.2.2 Creating the Exchange Trunk Group An exchange trunk group is created in system 1 for the lines leading to the public network: 1. Create a trunk group in system 1 with the line to the public network (trunk group 1-1).
  • Page 745 Ascotel 2025/2045/2065 While systems 2 and 3 have three routes, they contain the same trunk group. This is because calls with system 1, system 2 (or 3) and the public network as their respective destinations are routed via the same lines. If at a later date systems 2 and 3 are connected with their own lines, simply create new trunk groups and re- assign the routes accordingly.
  • Page 746: Creating The Numbering Plan

    Ascotel 2025/2045/2065 These properties are set in the configuration for the routes. Variant 1: 1. In system 1 select the settings for route 1-1: – Numbering plan identifier (NPI) = E.164 – Digit barring = yes 2. In system 2 select the settings for route 2-1: –...
  • Page 747: Numbering With Blocks

    Ascotel 2025/2045/2065 6.2.4.1 Numbering with Blocks PINX 1 PINX 3 200...299 400...499 haz0814aaena0 PINX 2 300...399 Region 60 Fig. 3.65: Numbering with blocks (shared numbering plan) Each system is assigned one (or more) number ranges. For example: • System 1: Number range 200.0.299 •...
  • Page 748 Ascotel 2025/2045/2065 Define a separate regional prefix nonetheless for all three systems (e.g. prefix 60). In each system configure the own region prefix under the basic settings: 1. Create the internal subscribers: – System 1: Internal subscribers 200 to 299 –...
  • Page 749 Ascotel 2025/2045/2065 Under the subscriber configuration you will find the PISN subscribers you have just created, with the numbers 2XX, 3XX and 4XX. The setting options for PISN subscribers differ from those of ordinary internal sub- scribers. Next use the "route" setting to allocate routes to the PISN subscribers: 1.
  • Page 750 Ascotel 2025/2045/2065 haz0804aaena0 PISN SC 4xx PISN SC 4xx -> Route 7 -> Route 7 -> SC 410 PINX 2 PINX 1 PINX 3 Mr Newton PISN SC 420 PISN SC 420 Newton Newton I. Newton I. SC 420 ->...
  • Page 751 Ascotel 2025/2045/2065 Each system has its own numbering plan. The numbers always start with 200. If the subscribers of one system want to call a subscriber in another system, they dial the corresponding prefix followed by the subscriber number. For example, a subscriber of system 2 wans to obtain the number 210 in system 3.
  • Page 752 Ascotel 2025/2045/2065 Under the subscriber configuration are the PISN subscribers you have just created, with the numbers 40XXX, 50XXX and 60XXX. The setting options for PISN subscribers differ from those of ordinary internal sub- scribers. Next use the "route" setting to allocate routes to the PISN subscribers: 1.
  • Page 753 Ascotel 2025/2045/2065 Region Selection via Local Area Network With this variant, too, the regions of the other systems are entered in each system. In this case, however, a route with the region's call number is provided for each region in the numbering plan. Simply change the call number of the routes in all three systems: 1.
  • Page 754 Ascotel 2025/2045/2065 With the route selection variant you cannot create complete numbers as PISN sub- scribers. Dialling by name would have to be organized using abbreviated dialling. You can, however, reach any internal number of any other system, regardless of how long that number is.
  • Page 755: Setting Up Direct Dialling In

    Ascotel 2025/2045/2065 6.2.5 Setting up Direct Dialling In In system 1 DDI numbers are created for all the subscribers of the private network. In the corresponding call distribution elements the destination subscribers are entered for each switch position. For subscribers of systems 2 and 3, precisely the same numbers are entered as those that would be dialled by a subscriber of system 1 to call the subscribers of those systems.
  • Page 756: Networking Via A Public Network

    Ascotel 2025/2045/2065 Networking via a Public Network Virtual networking, making use of exchange-to-exchange connections, is sup- ported by the system. This means that subscribers can still divert to a destination in the public network, forward calls or set up conferences.
  • Page 757 Ascotel 2025/2045/2065 Configuration steps: 1. In the system, the number 233 is created as a network subscriber (category PISN subscribers in the numbering plan). 2. The subscriber’s name is configured under the subscriber configuration for number 233, along with route 1 and the number 0217131527. The number must be configured in precisely the same way as the public network supplies the number when the remote subscriber makes a call.
  • Page 758: Networking Two Systems

    Ascotel 2025/2045/2065 6.3.2 Networking two Systems The procedure described above can also be used for networking two systems via the public network. The subscribers of a system need to have the appropriate DDI numbers so they can be reached directly.
  • Page 759 Ascotel 2025/2045/2065 The direct dialling plan for both systems and the internal subscribers are config- ured. The following configurations are used for this purpose: 1. In System 1: in the numbering plan create the number 3x as PISN subscriber.
  • Page 760: Networking With A Virtual Pbx (Centrex)

    Ascotel 2025/2045/2065 Networking with a Virtual PBX (Centrex) The link-up of a virtual PBX in the public network is implemented in exactly the same way as the networking of two systems. Centrex Transition PINX 1 DDI 200.. 299 200.. 299 haz0816aaena0 Fig.
  • Page 761 Ascotel 2025/2045/2065 If subscriber 300 wants to reach a subscriber in the public network, he dials 0 (exchange access prefix) followed by the subscriber number, e.g. 032 6241399. For the operation to be exactly the same for a user of system 1, you need to set up the following configurations.
  • Page 762: Networking With Third-Party Systems

    Ascotel 2025/2045/2065 Networking with Third-Party Systems In principle all network-compatible third-party systems that support the QSIG standard can be networked with the system. However, some restrictions in the features available are possible. A number of points need to be taken into account for a third-party system to communicate correctly with the system.
  • Page 763: Incoming Calls Via A Third-Party System

    Ascotel 2025/2045/2065 6.5.3 Incoming Calls via a Third-Party System The system uses the call number’s numbering plan identifier to determine whether an incoming call is to be forwarded to the public network (NPI = E.164) or within the network (NPI = PNP). However, some third-party systems use only NPI = E.164 in general.
  • Page 764: Cordless Systems In A Private Leased-Line Network

    Ascotel 2025/2045/2065 Cordless Systems in a private Leased-Line Network The DECT cordless system is tied to a single system. The radio area cannot be increased by networking several systems. Abbreviated Dialling and Virtual Network Subscribers In the past virtual network subscribers were set up with abbreviated-dialling num- bers.
  • Page 765 Ascotel 2025/2045/2065 3.134 Planning a Private Network HBT_20321104_03/B0_en...
  • Page 766 Ascotel 2025/2045/2065 Part 4: Installation 1. 2. 3. Version: 5.1 Date: 07.01 Subject to technical modifications © Copyright Ascom Business Systems AG HBT_20321104_04/B0_en...
  • Page 767 Ascotel 2025/2045/2065 4.II HBT_20321104_04/B0_en...
  • Page 768 Ascotel 2025/2045/2065 Contents Part 4: Installation Overview of Chapters ........4.1 Mounting the PBX .
  • Page 769 Ascotel 2025/2045/2065 Connecting the PBX ........4.27 Direct Connection.
  • Page 770 Ascom Audio ........
  • Page 771 Ascotel 2025/2045/2065 4.VI HBT_20321104_04/B0_en...
  • Page 772: Overview Of Chapters

    Ascotel 2025/2045/2065 Overview of Chapters Mounting the PBX Chapter 2 explains the site conditions that need to be taken into account for the PBX installation. This is followed by a description of the two possibilities for PBX installation: Wall mounting or mounting in a 10” system cabinet.
  • Page 773 Ascotel 2025/2045/2065 Cabling Interfaces Chapter 7 contains a description of the ports on the mainboard and their address- ing as well as the wiring and connection of the various interface types. Digital and analogue network interfaces, digital and analogue user-network interfaces and special interfaces for special uses are described in detail.
  • Page 774: Mounting The Pbx

    Ascotel 2025/2045/2065 Mounting the PBX The PBX can be both wall-mounted or installed inside a 19" system cabinet. PBX Location When positioning the PBX take note of the location requirements in Tab. 4.1. Tab. 4.1: PBX location requirements Location requirement Location in general •...
  • Page 775: Wall Mounting

    Ascotel 2025/2045/2065 Wall Mounting Distance to the wall ≥230 Cover Cable duct >= 20 haz1100aaena0 ≥60 Cable duct Fig. 4.1: Dimensional drawing for basic system 2025 / 2045 Distance to the wall ≥230 Cover Cable duct >= 20 haz1197aadeb0...
  • Page 776 Ascotel 2025/2045/2065 4 mm [1] Dimensions of the basic system 2025 / 2045 [2] Dimensions of the basic system 2065 Fig. 4.3: Drilling template To mount the basic system on a wall, proceed as follows: 1. Mark out the position of the 4 screws in accordance with the drilling template (Fig.
  • Page 777: Cabinet Mounting (19" System Cabinet)

    Ascotel 2025/2045/2065 Cabinet Mounting (19" System Cabinet) The mounting set is used to install the PBX inside a 19" system cabinet. When using a system cabinet, take note of the following: • The system takes up the space of 12 height modules inside the system cabinet.
  • Page 778 6. Step F: Loosely screw 2 screws [6] approx. 4 mm into the upper back rails [1] (see Fig. 4.5): For Ascotel 2025 / 2045 use an internal thread, for Ascotel 2065 an external thread. 7. Step D: Suspend the PBX into the loose screws and secure to the lower back rail [2] with 2 screws [6].
  • Page 779: Earthing And Protecting The Pbx

    Ascotel 2025/2045/2065 Earthing and Protecting the PBX The protective earth and equipotential bonding are important integral parts of the PBX's safety concept: Standard EN 60 950 relevant to safety matters stipulates protective earthing. haz1103aaena0 Earthing connection Fig. 4.6: Earthing connection to the PBX (basic system 2025 / 2045) The position and appearance of the earthing connection on basic system 2065 are in accordance.
  • Page 780: Earthing

    Ascotel 2025/2045/2065 Earthing Make sure you install the earthing carefully in accordance with Fig. 4.7. Direct connection Indirect connection Socket Socket 230 VAC 230 VAC Main distri- bution board haz1104aaena0 haz1105aaena0 [1] Earthing (copper wire 2.5 mm , yellow / green) [2] Do not fit the jumper Fig.
  • Page 781: Connecting The Cable Screening

    Ascotel 2025/2045/2065 Connecting the Cable Screening Connect the cable screens to one another at the splitting point only. Observe the tree structure principle to prevent earth loops. Main distri- bution board Connection sockets haz1107aaena0 [1] No earth loops Fig. 4.8: Tree structure principle 1.
  • Page 782: Installing A Surge Voltage Protector

    Ascotel 2025/2045/2065 Sheath Screen Sheath Tracer Wires haz1188aaena0 30-40 mm Fig. 4.9: Cable screening haz1106aaena0 Connecting terminals for cable ties [1] Exposed cable screening in the area of the connecting surface Fig. 4.10: Connecting terminals for cable ties on the PBX (basic system 2025 / 2045) The position and appearance of the connecting terminals for cable ties on the 2065 basic system are in accordance.
  • Page 783: Pbx Power Supply

    Ascotel 2025/2045/2065 PBX Power Supply The standard PBX power supply is 230 VAC. For uninterruptible power supply (UPS) or for supplying power to the PBX from a 12 VDC source, the UPS-12V module must be installed. If the PBX is to be supplied power from a 48 VDC source, the DC-48V module can be optionally installed.
  • Page 784: Uninterruptible Power Supply (Ups)

    Ascotel 2025/2045/2065 4.1.1 Uninterruptible Power Supply (UPS) The use of an uninterruptible power supply (UPS) guarantees that the PBX can be reliably operated even in the event of a failure of the 230 VAC power supply. Uninterruptible power supply can be provided by the UPS-12V module or an external UPS.
  • Page 785 Ascotel 2025/2045/2065 Fitting and Connecting the UPS-12V Module Hazard: Once the UPS-12V module is connected to the battery or the UPS-12V module is connected to the battery, there are hazardous voltages inside the PBX housing. Make sure the cover in the power supply area is securely closed before connecting the battery.
  • Page 786: External Ups

    PBX power require- Battery capacity (Ah) ments for stored energy time 12 h Ascotel 2025 / 2045 Ascotel 2065 Maximum configuration and max. traffic volume; typical conditions require approx. 60% of the specified battery capacity Note: It is also possible in principle to supply the PBX with the UPS-12V module via a centralized 12 VDC system.
  • Page 787: 48 Vdc Power Supply

    Ascotel 2025/2045/2065 48 VDC Power Supply To operate the system with 48 VDC, the DC-48V module has to be fitted. This module is connected in the same way as the UPS-12V module (see Fig. 4.13). The battery switching circuit is secured on the module with a 5 A special fuse (Wick- mann FUN 125 A).
  • Page 788: Equipping The Pbx

    Ascotel 2025/2045/2065 Equipping the PBX System Family The Ascotel system family consists of three systems: • Ascotel 2025 • Ascotel 2045 • Ascotel 2065 The systems differ in the number of expansion slots and are based on different basic systems.
  • Page 789 Ascotel 2025/2045/2065 5.1.1 Basic System 2025 / 2045 The 2025 / 2045 basic system provides the basis for the systems Ascotel 2025 and Ascotel 2045. The basic system 2025 / 2045 consists of the following compo- nents: • 2025 / 2045 housing •...
  • Page 790 Ascotel 2025/2045/2065 5.1.2 Basic System 2065 The 2065 basic system provides the basis for the Ascotel 2065 system. It consists of the following components: • 2065 housing • 2065 mainboard • Processor card MPC-8260 incl. SDRAM memory card • Memory cards (Flash, EIM)
  • Page 791: Cards

    Ascotel 2025/2045/2065 Cards Expansion cards and system cards are used in the system. System cards System cards ensure the system's operability. They are part of the basic system and are factory fitted Note: A PBX is supplied with the system cards already fitted. For details of the system cards see Part 7.
  • Page 792 Ascotel 2025/2045/2065 View A haz1109aaena0 Shielding strip (front covering) Connector panel Direct connection; plug connectors for two-conductor pillar terminal blocks Indirect connection; connector for 16-pin connecting cable Pin 1 Fig. 4.16: Expansion card Maximum number of expansion cards Tab. 4.7: Max.
  • Page 793: Trunk Cards

    Ascotel 2025/2045/2065 Tab. 4.8: Max. number of subscriber cards of one particular type per PBX Card type User-network interfaces Max. number for Ascotel 2025 Ascotel 2045 Ascotel 2065 SC-04AD2 SC-08AD2 SC-16AD2 SC-24AD2 SC-04AB SC-08AB Tab. 4.9: Max. number of special cards of one particular type per PBX...
  • Page 794: Subscriber Cards

    Ascotel 2025/2045/2065 5.2.2 Subscriber Cards Subscriber cards provide user-network interfaces. Tab. 4.11: Subscriber card interfaces Subscriber card User-network interfaces /T (switchable) ISDN-04ST — — SC-04AD2 — — SC-08AD2 — — SC-16AD2 — — SC-24AD2 — — SC-04AB — —...
  • Page 795: Clamps And Cables On Cards

    Ascotel 2025/2045/2065 5.2.4 Clamps and Cables on Cards The table below provides an overview of the required cables and clamps for each card type: Tab. 4.13: Clamps and cables on cards Card designation CAT955 Cable 3 m or 6 m Clamps 1 x cable ®...
  • Page 796: Fitting Expansion Cards

    ESD pictogram Expansion cards can be fitted to any expansion slot. On the Ascotel 2025, only the first two expansion slots from the left can be equipped (Fig. 4.14). On the Ascotel 2065, the middle slot is a system slot and reserved for the MPC- 8260 processor card (Fig.
  • Page 797 Ascotel 2025/2045/2065 Fitting Expansion Cards A Torx screwdriver, size Torx 10, is needed to secure the screening strip (front cover) to the metal cage. 1. Switch off the PBX: When using a UPS, first disconnect the battery, then pull out the mains plug.
  • Page 798: Connecting The Pbx

    Ascotel 2025/2045/2065 Connecting the PBX There are two connection possibilities: • Direct connection to the network and subscriber-side cabling • Indirect connection (e.g. via a main distribution board) to the network and sub- scriber-side cabling haz1110aadea0 Main distri- bution board haz1111aaena0 Fig.
  • Page 799 Ascotel 2025/2045/2065 Connecting the PBX [ 1 ] = Pin 1 [2] The apertures above one another are electrically connected. Fig. 4.20: Connecting and plugging in a two-conductor pillar terminal block No tools are required to fit the connecting wires.
  • Page 800 Ascotel 2025/2045/2065 Disconnecting the Connecting Wires Fig. 4.21: Disconnecting the connecting wires Use a size 1 screwdriver to loosen the connecting wires. 1. Insert the screwdriver into the rectangular aperture. 2. Press the screwdriver down until the wire clamp opens, and pull out the con- necting wire.
  • Page 801: Indirect Connection

    Ascotel 2025/2045/2065 Indirect Connection There are two possibilities for connecting the PBX indirectly to the network and subscriber-side cabling: • Connection via main distribution board • Connection to a universal building cable installation (UBC) 6.2.1 Connection via main Distribution Board...
  • Page 802 Ascotel 2025/2045/2065 Making your own Connecting Cable You can also make the 16-pin connecting cable yourself. To do so, select a 2 x 8- pin socket housing (e.g. AMP 0-926476-8), contacts (e.g. AMP 2-167301-4 or AMP 0-166500-2) and cable type with the following characteristics: Tab.
  • Page 803: Connection To A Universal Building Cable Installation (Ubc)

    Ascotel 2025/2045/2065 6.2.2 Connection to a universal building Cable Installation (UBC) Connection Options, PBX to a UBC Patch panel Subscriber 2 nd floor Telephone Subscriber 1 st floor Telephone Subscriber Ground floor Telephone Main distrib- haz1114aaena0 bution board Fig. 4.24:...
  • Page 804 Ascotel 2025/2045/2065 AD2 Interface Never install the Y bus by interrupting it at the storey distribution board. Only use commercial adapters to connect e.g. two Office system terminals to the same ter- minal socket-outlet. The max. length of an AD2 connection via secondary, tertiary and patch cables must not exceed 100 m in compliance with UGV guidelines.
  • Page 805 Ascotel 2025/2045/2065 4.34 Connecting the PBX HBT_20321104_04/B0_en...
  • Page 806: Cabling Interfaces

    Ascotel 2025/2045/2065 Cabling Interfaces Interfaces on the Mainboard Power supply System slots for RAM and Flash cards Expansion slots Espansion slots S/T-switchover system 2045 only jumper V.24 Audio interfaces interfaces Ethernet a/b interfaces interface and floating EIM card relay contact...
  • Page 807 Ascotel 2025/2045/2065 Power supply MPC 8260 processor card Expansion slots 0,1 0,2 EIM card Audio interface haz1196aaenb0 Floating relay contact V.24 interfaces for general bell Fig. 4.28: Interfaces and port numbering on 2065 mainboard Note: The user-network interfaces of the 2065 system are located on expan- sion cards;...
  • Page 808: Port Addressing

    Ascotel 2025/2045/2065 Port Addressing A port address is always of the type x.y. x is the number of the expansion slot and y, the port number. The expansion slot numbering begins with 0 (= mainboard). Expansion slot 8 is reserved for the processor card.
  • Page 809: Network Interfaces

    Ascotel 2025/2045/2065 Network Interfaces 7.3.1 Basic Access T 7.3.1.1 Basic Access T on the 2025 / 2045 Mainboard Jumper S/T ISDN 0.12 0.13 0.14 S/T ISDN haz1118aadeb0 Indirect connection; connector for prefabricated 16-pin connecting cable Direct connection for T 1 jumper pair for each S/T interface;...
  • Page 810: Basic Access T On The Isdn-04St Isdn Card

    Ascotel 2025/2045/2065 7.3.1.2 Basic Access T on the ISDN-04ST ISDN Card View A x.1-x.4 haz1119aaena0 Jumper Jumper position on T Direct connection Indirect connection; connector for prefabricated 16-pin connecting cable Pin 1 Fig. 4.30: Basic access T on the ISDN-04ST ISDN card Tab.
  • Page 811: Cable Requirements

    Ascotel 2025/2045/2065 7.3.1.3 Cable Requirements Tab. 4.19: Cable requirements for the basic access (NT1 to PBX) Core pairs x cores 1 x 4 or 2 x 2 Stranded Wire diameter, core 0.4…0.6 mm Screening recommended < 125 W (100 kHz), < 115 W (1MHz)
  • Page 812: Basic Access In The Private Leased-Line Network

    Ascotel 2025/2045/2065 7.3.1.5 Basic Access in the private Leased-line Network S external Copper line PINX 1 PINX 2 max. 1'000 m haz0624aaena0 Fig. 4.32: Basic access S external, networked with copper line Tab. 4.20: Cabling for basic access S external, networked with copper line...
  • Page 813 Ascotel 2025/2045/2065 Bus Configuration S external is subject to the conditions that apply to user-network interface S (see "User-network Interface S", Page 4.63). Leased line PINX 1 PINX 2 or dial-up connection haz1121aaena0 Fig. 4.33: Basic access T, networked with leased-line or dial-up connection Tab.
  • Page 814: X.25 Connection In The D Channel

    X.25 D channel terminal adapters are connected to the S interfaces of the 2025 / 2045 mainboard or to the S interfaces of the ISDN-04ST ISDN card. A maximum of 3 (Ascotel 2025), 5 (Ascotel 2045) or 16 (Ascotel 2065) D channels are operated on each system.
  • Page 815: Primary Rate Access T2

    Ascotel 2025/2045/2065 7.3.2 Primary Rate Access T2 7.3.2.1 Primary Rate Access T2 on the Trunk Cards ISDN-0xPRA ISDN-01PRA ISDN-02PRA View A haz1126aaena0 Fig. 4.35: Primary rate access T2 on the trunk cards ISDN-0xPRA 4.44 Cabling Interfaces HBT_20321104_04/B0_en...
  • Page 816: Cable Requirements

    Ascotel 2025/2045/2065 Tab. 4.22: Cabling primary rate access T2 on the trunk cards ISDN-0xPRA Interface on Trunk connection RJ45, 8-pin, screened Connection card RxA2 RxB2 — TxA2 TxB2 haz1127aaxxa0 — — — RxA1 RxB1 — TxA1 TxB1 haz1127aaxxa0 —...
  • Page 817: Primary Rate Access T2, Network Side

    Ascotel 2025/2045/2065 7.3.2.3 Primary Rate Access T2, network side 230 VAC Exchange ISDN-0xPRA haz0051aaena0 Fig. 4.36: Primary rate access T2 on NT1 Tab. 4.24: Cabling for primary rate access T2 on NT1 T2 signal Cable cores ISDN-0xPRA Straight patch cables...
  • Page 818: Primary Rate Access In The Private Leased-Line Network

    Ascotel 2025/2045/2065 7.3.2.4 Primary Rate Access in the private Leased-line Network 4-wire Copper line PINX 1 PINX 2 max. 200 m haz0626aaena0 Fig. 4.37: Primary rate access, networked with copper line Tab. 4.25: Cabling for primary rate access T2, networked with copper line...
  • Page 819 Ascotel 2025/2045/2065 Transmission equipment PINX 1 PINX 2 max. max. 200 m 200 m haz0627aaena0 Fig. 4.38: Primary rate access, networked with transmission equipment TE Tab. 4.26: Cabling for primary rate access T2, networked with transmission equipment ISDN-0xPRA Cable cores...
  • Page 820 Ascotel 2025/2045/2065 Leased line PINX 1 PINX 2 or dial-up connection haz1132aaena0 230V 230V Fig. 4.39: Primary rate access T2, networked with leased-line or dial-up connection Tab. 4.27: Cabling for primary rate access T2, networked with leased-line or dial-up con-...
  • Page 821: Network Interface A/B

    Ascotel 2025/2045/2065 7.3.3 Network Interface a/b 7.3.3.1 Network Interface a/b on trunk Card TC-04AB View A x.1-x.4 haz1133aaena0 Direct connection Indirect connection; connector for prefabricated 16-pin connecting cable Pin 1 Fig. 4.40: Analogue network interface on trunk card TC-04AB Tab.
  • Page 822: Network Interface A/B Network-Side

    Ascotel 2025/2045/2065 7.3.3.2 Network Interface a/b network-side haz1134aadea0 Fig. 4.41: Analogue network interface a/b HBT_20321104_04/B0_en Cabling Interfaces 4.51...
  • Page 823: User-Network Interface Ad2

    Ascotel 2025/2045/2065 User-network Interfaces 7.4.1 User-network Interface AD2 7.4.1.1 User-network Interface AD2 on the 2025 / 2045 Mainboard a/b AD2 0.10 0.11 0.12 haz1135aadea0 Direct connection AD2 Indirect connection; connector for prefabricated 16-pin connecting cable Pin 1 Fig. 4.42: User-network interfaces AD2 on the 2025 / 2045 mainboard Tab.
  • Page 824 Ascotel 2025/2045/2065 7.4.1.2 User-network Interface AD2 on Subscriber Card SC-xxAD2 SC-16AD2 SC-24AD2 x.16 x.15 x.17-x.24 x.14 x.13 x.12 x.11 x.10 x.9-x.16 x.9-x.16 SC-04AD2 SC-08AD2 View A x.1-x.8 x.1-x.8 x.1-x.8 x.1-x.4 haz1140aaena0 Direct connection Indirect connection; connector for prefabricated 16-pin connecting cable Pin 1 Fig.
  • Page 825 Ascotel 2025/2045/2065 Tab. 4.30: Cabling for user-network interfaces AD2 on the user-network interface SC-04AD2 / SC-08AD2 / SC-16AD2 Interface User-network interface Direct connec- Indirect connection (16-pin cable) on card tion Connection Stranded ele- Core colour ment x.16 violet turquoise x.15...
  • Page 826 Ascotel 2025/2045/2065 With subscriber card SC-24AD2 the user-network interfaces can only be con- nected using prefabricated 16-pin connecting cables. Tab. 4.31: Cabling for user-network interfaces AD2 on subscriber card SC-04AD2 Interface User-network interface Direct connec- Indirect connection (16-pin cable)
  • Page 827 Ascotel 2025/2045/2065 Interface User-network interface Direct connec- Indirect connection (16-pin cable) on card tion Connection Stranded ele- Core colour ment x.1 – x.8 — violet turquoise brown white — violet turquoise green white — violet turquoise orange white —...
  • Page 828: Ad2 Bus Configuration

    Ascotel 2025/2045/2065 7.4.1.3 AD2 Bus Configuration Digital system terminals can be operated on the two-wire user-network interface AD2. Depending on the line length 1 or 2 terminals can be connected on each AD2 interface: Tab. 4.32: Maximum AD2 bus length depending on the number of terminals...
  • Page 829 Ascotel 2025/2045/2065 Restrictions The maximum length of an AD2 bus is further restricted by: • The power requirements of the connected terminals and their supplementary equipment • The power drop over the line; the power drop depends on the line resistance R (line length, wire diameter) Tab.
  • Page 830 Ascotel 2025/2045/2065 Tab. 4.34: Power available depending on the line length Loop resistance R Power available 2620 2492 2364 2236 2108 1980 1852 1724 1596 1459 1343 1245 1160 1086 1021 . (mW) Length (m) with: 0.4 mm wire ø...
  • Page 831 Ascotel 2025/2045/2065 Rating Examples Example 1 Office 45 with 1 expansion keypad and 1 alpha keyboard Power requirements as per Tab. 4.33: 890 mW Tab. 4.34 indicates: • Maximum line length with a wire diameter of 0.4 mm: 1,000 m •...
  • Page 832 Ascotel 2025/2045/2065 Installation Rules • If the Ascotel DECT radio unit is used, do not connect any other system termi- nal to the same AD2 bus. • Do not use any terminating resistors at the bus extremity. • Avoid using different cable cross-sections on the same bus.
  • Page 833: Terminals

    Ascotel 2025/2045/2065 7.4.1.4 Terminals The following system terminals can be operated on the AD2 bus: • System terminals of the Office family • Office Pocket Adapter • Ascotel DECT radio unit The terminals on an AD2 bus are addressed via a single-digit terminal selection digit (TSD).
  • Page 834 Ascotel 2025/2045/2065 7.4.2 User-network Interface S 7.4.2.1 User-network Interface S on the 2025 / 2045 Mainboard Jumper S/T ISDN 0.12 0.13 0.14 S/T ISDN haz1137aadeb0 Indirect connection; connector for prefabricated 16-pin connecting cable Direct connection for S 1 jumper pair for each S/T interface; jumper position on S Pin 1 Fig.
  • Page 835: User-Network Interface S On The Isdn Card

    Ascotel 2025/2045/2065 7.4.2.2 User-network Interface S on the ISDN Card View A x.1-x.4 haz1138aaena0 Jumper Jumper position on S Direct connection Indirect connection; connector for prefabricated 16-pin connecting cable Pin 1 Fig. 4.47: S user-network interfaces on the ISDN-04ST trunk card Tab.
  • Page 836: S Bus Configuration

    Ascotel 2025/2045/2065 7.4.2.3 S Bus Configuration The S bus is a four-wire, serial ISDN bus based on the DSS1 protocol (ETSI stand- ard). It starts in each case at an S interface of the PBX. Four bus configurations are possible, depending on the line length and the number of terminals: Tab.
  • Page 837 Ascotel 2025/2045/2065 4 th connection point Ω 2 x 100 haz0030aaena0 max. 20 m max. 500 m Fig. 4.50: S bus, long Connection point Ω 2 x 100 haz0031aaena0 max. 1000 m Fig. 4.51: S bus, point-to-point Greater distances (up to 8 km) can be achieved using the S bus extension PT 10.
  • Page 838 Ascotel 2025/2045/2065 Installation Rules • Always terminate the bus extremity with 2 x 100 W (0.25 W, 5%)! • If the subscriber cabling is integrated into the installation of a universal building cable installation (UBC), cross-over the S bus see "Connection to a universal building Cable Installation (UBC)", Page 4.32).
  • Page 839 Ascotel 2025/2045/2065 RJ45, double Front view of RJ45 Connect housing screens Ω 2x100 haz0027aaena0 Fit resistors at bus extremity only Fig. 4.53: RJ45 connection, double socket 4.68 Cabling Interfaces HBT_20321104_04/B0_en...
  • Page 840: Terminals

    Ascotel 2025/2045/2065 7.4.2.4 Terminals ISDN Terminals The ETSI protocol must be set in the interface configuration. Up to 8 terminals of different types can be connected to one S bus. • Standard ISDN terminals • ISDN Terminal Adapter • PC cards •...
  • Page 841: User-Network Interface A/B

    Ascotel 2025/2045/2065 7.4.3 User-network Interface a/b 7.4.3.1 User-network Interface a/b on the 2025 / 2045 Mainboard a/b AD2 haz1139aadea0 Indirect connection; connector for prefabricated 16-pin connecting cable Direct connection for user-network interface a/b Pin 1 Fig. 4.54: Analogue user-network interfaces a/b on the 2025 / 2045mainboard Tab.
  • Page 842 Ascotel 2025/2045/2065 7.4.3.2 User-network Interface a/b on Subscriber Card SC-xxAB SC-04AB SC-08AB View A x.1-x.8 x.1-x.4 haz1136aaena0 Direct connection Indirect connection; connector for prefabricated 16-pin connecting cable Pin 1 Fig. 4.55: Analogue user-network interfaces a/b on subscriber card SC-0xAB Tab.
  • Page 843: Terminals

    Ascotel 2025/2045/2065 Cable Requirements Tab. 4.44: Requirements for a/b cables Core pairs x cores 1 x 2 Stranded only for lengths > 200 m Wire diameter, core 0.4…0.8 mm max. 2 x 250 W Resistance a/b Line length with ø 0.6 max.
  • Page 844: Special Interfaces

    Ascotel 2025/2045/2065 Special Interfaces 7.5.1 V.24 Interface V.24 Standard V.24 is a serial interface used for connecting a printer or PC. In accordance with the V.24 recommendation, a cable length of 15 m limits the transmission speed to 38 400 bit/s. The system's maximum transmission speed is 115,200 bit/s. The cable length must not exceed 2 m.
  • Page 845 Ascotel 2025/2045/2065 A null modem cable (link cable) must be used when connecting equipment of sim- ilar type: DTE – DTE (e.g. PC ® PC). The null modem cable is crossed. The DCD signal should only be used if a DCE is connected with a DTE.
  • Page 846: Interface

    Ascotel 2025/2045/2065 Initialization Values Tab. 4.46: V.24 initialization values Interface Transmission rate (bit/s) Format Parity Stop bit Flow control COM1 9600 8 bit none COM2 115 200 8 bit none 7.5.1.1 V.24 Interface on the Mainboard Connection V.24 haz1141aadeb0 Pin 1 Fig.
  • Page 847: Interface On The Pocket Adapter (Pa)

    Ascotel 2025/2045/2065 7.5.1.2 V.24 Interface on the Pocket Adapter (PA) The PA provides a V.24 interface for connecting an AD2 interface with a PC. The PA's V.24 cable is connected to a serial interface on the PC. Two terminals can be connected to an AD2 interface. An Office terminal can be connected via the PA.
  • Page 848 Ascotel 2025/2045/2065 Settings The same communication parameters must be set on all the connected equip- ment. On the PA this is done using DIP switches S1... S8 (see Fig. 4.59). Transmission rate Flow control Connection "ON" TSD2 Connection haz1144aaena0 Fig.
  • Page 849 Ascotel 2025/2045/2065 Functions: • V.24 (B) « AD2 terminal Connects the Office system terminal with PC or Mac • The 4 LEDs indicate the equipment status and the current direction of the data transmission. Tab. 4.48: LED display LED on...
  • Page 850 Ascotel 2025/2045/2065 Terminal Selection Digit (TSD) Usually the Pocket Adapter is addressed as Terminal 2. Tab. 4.51: Setting the address Switch S2 Address Terminal 2 Terminal 1 Note: – The PA cannot be set with AIMS. – With AIMS a PA cannot be configured on to an interface.
  • Page 851: Connector Types

    Ascotel 2025/2045/2065 7.5.1.3 Connector Types haz0093aaena0 D-sub, 9-pin, D-sub, 25-pin, Apple Mini-DIN, 8-pin, male female female Fig. 4.60: V.24 connector types, front view of connector and socket Tab. 4.52 indicates the type of plug-in connections used on the equipment (female = socket and male = connector) and the DTE or DCE equipment type.
  • Page 852 Ascotel 2025/2045/2065 7.5.1.4 Cable Types Tab. 4.53 – Tab. 4.58 provide an overview of the V.24 connections that occur in Ascotel systems and the connector and cable types used. Tab. 4.53: V.24 cable types on the PBX Mainboard PA Office...
  • Page 853 Ascotel 2025/2045/2065 Tab. 4.54: Crossed cables (null modem or link cables) Signal Cable cores Signal D-Sub-9 D-Sub-25 D-Sub-25 D-Sub-9 female female female female SGND SGND haz0091aaxxa1 Application Mainboard — — with Ascotel Mainboard — — 4.82 Cabling Interfaces HBT_20321104_04/B0_en...
  • Page 854 Ascotel 2025/2045/2065 Tab. 4.55: Straight cables (modem cables) Signal Cable cores Signal D-Sub-9 D-Sub-25 D-Sub-25 D-Sub-9 female female male male 4, 11 SGND SGND haz0088aaxxa0 — — — — Application Printer — — with Ascotel — — TA PC Operator —...
  • Page 855 Ascotel 2025/2045/2065 Tab. 4.56: Straight cables (modem cables) for Mac applications Apple standard Cable cores Signal Mini-DIN, 8-pin D-Sub-25 D-Sub-9 Signal male male male TXD- RXD- 4, 11 Handshake on Handshake off RXD+ General input SGND haz0089aaxxa0 Application Mainboard —...
  • Page 856 Ascotel 2025/2045/2065 Tab. 4.58: Printer cables: Printer – Mainboard Signal Cable cores Signal D-Sub25 D-Sub9 (fe)male female SGND SGND haz0090aaxxa0 Application Printer Mainboard with Ascotel HBT_20321104_04/B0_en Cabling Interfaces 4.85...
  • Page 857 Ascotel 2025/2045/2065 7.5.2 Ethernet Interface A 10Base-T Ethernet interface is integrated on the 2025 / 2045 mainboard. A 10 / 100Base-T Ethernet interface is integrated on the 2065 CPU processor card. These Ethernet interfaces have system functions exclusively. Link Rx Tx Coll Ethernet 0.3...
  • Page 858 Ascotel 2025/2045/2065 Connection Tab. 4.59: Connection of the Ethernet interface RJ45 socket, 8-pin, Designa- screened tion Tx– — — Rx– haz1127aaxxa0 — — Settings The port address for the Ethernet interface is 0.3. The IP address is determined using the Configuration Manager.
  • Page 859: Cable Types

    Ascotel 2025/2045/2065 Cable Types Ethernet interface Crossed cable haz1146aaena0 Fig. 4.63: Cat. 5 patch cable, crossed, for direct connection Ethernet interface – PC Tab. 4.60: Wiring for direct connection Ethernet interface – PC Cable cores Crossed patch cables RJ45...
  • Page 860 Ascotel 2025/2045/2065 Ethernet interface Hub / switch Straight (uncrossed) cable haz1148aaena0 Fig. 4.64: Cat. 5 patch cable, straight (uncrossed), for Ethernet interface – hub (– PC) con- nection Tab. 4.61: Wiring for Ethernet interface – hub connection Cable cores...
  • Page 861: General Call

    (Cat. 5) 7.5.3 General Call Ascotel 2065 Ascotel 2025 / 2045 haz1150aadeb0 [1] External ringing voltage source [2] Maximum contact loading 60 VDC, 0.5 A, 70 VAC, 0.5 A [3] On mainboard2065 the general bell can be connected either on Pin 1/2 or Pin 3/4 Pin 1 Fig.
  • Page 862: Audio Interface

    Ascotel 2025/2045/2065 7.5.4 Audio Interface The Audio interface can be used to • play music or an announcement on to connections with a caller on hold ("Music on Hold" function). Any playback equipment (tape recorder, CD player, etc.) with a line output can be used as the music source.
  • Page 863: Door Intercom System

    Ascotel 2025/2045/2065 7.5.5 Door Intercom System The two electrically identical signal circuits for connecting a door intercom or announcement system are located on the OI-2DOOR special card. The interfaces for the two signal circuits are metallically isolated from each other.
  • Page 864 Ascotel 2025/2045/2065 Tab. 4.64: Signals and electrical values for the door intercom Function Signal Value Power supply input AC, AC’ 8...14 VAC Ringing signal input SON, SON’ 5...30 VAC / DC 600 W Connection for two-wire door intercom Ta, SGND...
  • Page 865 Ascotel 2025/2045/2065 Tab. 4.66: Wiring for door intercom interface 2 (door intercom x.2) Signal 16-wire cable Interface x.2 Stranded element Core colour MIC+2 white MIC2 blue turquoise SGND2 violet white Tb2 (= SGND2) orange turquoise TS’2 violet white TO’2...
  • Page 866 Ascotel 2025/2045/2065 Door intercom interface U out MIC+ Jumper Ω SGND Ω SGND Example of door intercom for three-wire connection Door opener Bell button SON' haz1154aaenb0 [1] Bell-ringing transformer as per EN 60742 (it may well be the same voltage source) [2] The power supply for the interface and / or the power supply for a door intercom system or a system panel (can be connected via the contact TS, TS’)
  • Page 867: Connection Without Amplifier

    Ascotel 2025/2045/2065 7.5.5.1 Connection without Amplifier Connection of a simple loudspeaker microphone module or of a loudspeaker (4...8 W ) and an electret microphone with integrated preamplifier: 1. Fit jumper TFE1 and TFE2 for door intercom interface 1 and 2 in position 4D.
  • Page 868: Connection Two-Wire

    Ascotel 2025/2045/2065 7.5.5.2 Connection Two-wire Ω SGND Door opener Bell SON' haz1154aaenb0 Fig. 4.69: Schematic circuit diagram for two-wire connection 1. Fit jumpers TFE1 and TFE2 for door intercom interface 1 and 2 in position 2D. 2. Do not connect AC and AC’ (the interface signal circuit does not need a power supply).
  • Page 869: Connection Four-Wire

    Ascotel 2025/2045/2065 7.5.5.3 Connection Four-wire 1. Fit jumper TFE1 and TFE2 for door intercom interface 1 and 2 in position 4D. 2. If the door intercom interface is DC-free and has a high input impedance ( ³ 600 W) , connect the output path (in the loudspeaker direction) to Ta and signal ground SGND.
  • Page 870: Connecting A Loudspeaker System

    Ascotel 2025/2045/2065 7.5.5.4 Connecting a Loudspeaker System The loudspeaker system is connected via a line input (e.g. audio input for adver- tising texts) or a microphone input. The input should have a priority circuit and a separate volume control. The priority circuit is used to fade out the background music when an announcement is being made.
  • Page 871: Switch Group Interface

    Ascotel 2025/2045/2065 7.5.6 Switch Group Interface The switch group 1 routing element can be controlled via control inputs ME1 and ME2 on the OI-2DOOR special card. Control is effected using external switches (door contacts, time switches, etc.) which switch the appropriate inputs to the PBX ground (GNDC).
  • Page 872 Ascotel 2025/2045/2065 Freely connectable relays GNDC Unassigned ME 3 Interface switch group 1 GNDC ME 2 Switch 2 -40V (internal) GNDC Door intercom x.1 ME 1 Switch 1 View A Door intercom x.2 haz1157aaenb0 Direct connection Indirect connection; connector for prefabricated 16-pin connecting cable Pin 1 Fig.
  • Page 873: Freely Connectable Relay Contacts

    Ascotel 2025/2045/2065 7.5.7 Freely connectable Relay Contacts The freely connectable relay contacts can be used to control heating, alarm or outside lighting systems (possibly via external relay for 230 VAC). There are no special requirements for the cables. Tab. 4.70:...
  • Page 874 Ascotel 2025/2045/2065 Tab. 4.71: Line assignment for relays Relays Contact K3nc2 K3com2 K3no2 K3nc1 K3com1 K3no1 K2nc2 K2com2 K2no2 K2nc1 K2com1 K2no1 K1nc2 K1com2 K1no2 K1nc1 K1com1 K1no1 HBT_20321104_04/B0_en Cabling Interfaces 4.103...
  • Page 875 Ascotel 2025/2045/2065 4.104 Cabling Interfaces HBT_20321104_04/B0_en...
  • Page 876: Installing Terminals

    Ascotel 2025/2045/2065 Installing Terminals System Terminals Accesses The connections on the underside of the system terminal are identified by the fol- lowing symbols. Tab. 4.72: Connection symbols on the system terminals Symbol Connect at this symbol Handset (coiled cable)
  • Page 877 Ascotel 2025/2045/2065 Terminal Selection Two Office system terminals can be connected to an AD2 interface. The PBX can only differentiate the two terminals by the position of the address switch on the terminal. The following settings are possible: • TSD1 •...
  • Page 878 Ascotel 2025/2045/2065 Connection 1. Set the AD2 bus address (Fig. 4.73). 2. Plug the connector into the socket-outlet. 3. To register the terminal: Press the Foxkey twice. The acknowledgement tone is heard. 4. If the system is configured, test the operation of the terminal.
  • Page 879 Ascotel 2025/2045/2065 8.1.2 Office 25, Office 35, Office 45 Installation 1. Set the AD2 bus address under the terminal's designation label. – TSD1 = Address switch not pressed (disengaged) – TSD2 = Address switch pressed (engaged) 2. Plug the coiled cable into the underside of the Office.
  • Page 880 Ascotel 2025/2045/2065 Expansion Keypad (EKP) for Office 35 and Office 45 The EKP adds 10 configurable keys to an Office 35 / Office 45. Up to three EKP can be connected to each terminal. If an alpha keyboard is connected, only two other EKPs can be connected.
  • Page 881 Ascotel 2025/2045/2065 Alpha Keyboard AKB for Office 35 and Office 45 The AKB simplifies the use of alphanumeric dialling. It simplifies text input and the configuration of the Office 35 / Office 45. The AKB can also be used to operate the Office terminal and run the main telephony functions using function keys or shortcut keys.
  • Page 882 Ascotel 2025/2045/2065 8.1.3 Office 20, Office 30, Office 40 Installation 1. Set the AD2 bus address under the terminal's designation label. – TSD1 = Address switch not pressed (disengaged) – TSD2 = Address switch pressed (engaged) 2. Plug the coiled cable into the handset.
  • Page 883 Ascotel 2025/2045/2065 Additional Keypad ZTF for Office 30 and Office 40 The ZTF adds 20 configurable keys to an Office 30 or Office 40. Installation 1. Unplug the terminal cable from the socket. 2. Connect the ZTF’s connecting cable with connector X4 through the opening provided for that purpose (Fig.
  • Page 884: Ascom Audio

    Note: National laws governing the recording of phone calls must be observed. Recording with Ascom Audio must always be started / stopped manually (even when using voice-actuated recording equipment). Otherwise there is a risk that office conversations will be recorded even when the handset is on-hook (idle).
  • Page 885 Connection and views of the equipment 1. Unplug the MT connecting cable (1) from the terminal and plug it into the MT output socket of Ascom Audio. 2. Plug the MT connecting cable (2) of Ascom Audio into the handset socket of the terminal. 4.114...
  • Page 886 Ascotel 2025/2045/2065 8.1.5 PC Operator Console Office 1550 Terminal Adapter V.24 Port 230 VAC Terminal a/b adapter haz0583aaena0 Headset Fig. 4.80: Connection concept for the PC Operator Console Terminal Adapter ISDN 12V- Terminal Power supply S-bus V.24 interface interfaces a/b interface Fig.
  • Page 887 Ascotel 2025/2045/2065 Tab. 4.74: S interface on the Terminal Adapter RJ45 socket, 8-pin Designation Colour — — — — white blue violet turquoise haz1127aaxxa0 — — — — Tab. 4.75: a/b interface on the handset RJ12 socket Designation Colour —...
  • Page 888 Ascotel 2025/2045/2065 Installation Note: The S interface to which a PC Operator Console is connected must be configured with mode "V2". 1. Switch off the PC. 2. Plug the S-bus cable into the S-bus socket on the Terminal Adapter.
  • Page 889: Ascotel Dect Cordless System

    Ascotel 2025/2045/2065 Ascotel DECT Cordless System 8.2.1 Location The locations determined for the handsets, charging bays and radio units during the planning phase need to be checked against the following criteria: • Influence on radio operation • Ambient conditions...
  • Page 890: Installing The Radio Units

    Ascotel 2025/2045/2065 Ambient Conditions Tab. 4.77: Ambient conditions Room class Operating temperature 5...35°C Relative humidity 30...80% • When installing: Ensure convection (space for ventilation) • Avoid excessive dust • Avoid exposure to chemicals • Avoid direct sunlight Note: If these requirements cannot be met (e.g. outdoor installation), use the appropriate protective housing.
  • Page 891 Ascotel 2025/2045/2065 ø Screw: 4 mm Mounting bracket All dimensions in mm haz0082aaena0 Fig. 4.82: Drilling template for the mounting bracket 200 [1] All dimensions in mm haz0081aaena0 [1] Make sure the minimum distances are observed Fig. 4.83: Installation distances 4.120...
  • Page 892 Ascotel 2025/2045/2065 Connecting the Radio Unit 230 VAC (option) AD2 interface haz0086aaena0 Fig. 4.84: Underside of the radio unit with connection points Tab. 4.78: Connections on the Ascotel DECT radio unit RJ11 socket AD2 interface Power supply connection 9...15 VDC / 400 mA 9...15 VDC / 400 mA...
  • Page 893: Telecourier 900 Paging System

    A connecting cable with 230 VAC plug-in power supply unit is included in the equipment supplied. teleCOURIER 900 Paging System See the teleCOURIER 900 documentation. The system function and its features are described in "Ascom teleCOURIER 900 Paging System", Page 1.77. 4.122 Installing Terminals HBT_20321104_04/B0_en...
  • Page 894: Checking The Installation

    Ascotel 2025/2045/2065 Checking the Installation Carefully check the following points to prevent any malfunctions. Loop Resistance of the Analogue Exchange Line 1. Determine and record the loop resistance or attenuation. 2. Configure the attenuation of the analogue network interfaces (network card TC-04AB) accordingly: Attenuation £...
  • Page 895 Ascotel 2025/2045/2065 Socket 230 VAC Front view of RJ45 Isolating point Ω Building potential haz1162aaena0 Fig. 4.85: Measuring the resistance between PBX and NT 1 4.124 Checking the Installation HBT_20321104_04/B0_en...
  • Page 896 Ascotel 2025/2045/2065 Part 5: Configuration 1. 2. 3. 4. Version: 5.1 Date: 07.01 Subject to technical modifications © Copyright Ascom Business Systems AG HBT_20321104_05/B0_en...
  • Page 897 Ascotel 2025/2045/2065 5.II HBT_20321104_05/B0_en...
  • Page 898 Ascotel 2025/2045/2065 Contents Part 5: Configuration Overview of Chapters ........5.1 AIMS Configuration Tool.
  • Page 899 Ascotel 2025/2045/2065 Configuration Steps........5.21 System Initialization .
  • Page 900: Overview Of Chapters

    Ascotel 2025/2045/2065 Overview of Chapters AIMS Configuration Tool The AIMS Configuration Manager helps to create and manage the system's cus- tomized features. Chapter 2 shows you how to enter directly on the screen the settings for the PBX and the concept for internal and external access.
  • Page 901: Aims Configuration Tool

    Ascotel 2025/2045/2065 AIMS Configuration Tool Access Concept With AIMS an Ascotel PBX can be configured locally (internal access) or remotely (external access) using a standardized communication protocol. External Internal AIMS AIMS access access Net- TCP/IP, PPP TCP/IP, PPP work...
  • Page 902: Connection Options

    Ascotel 2025/2045/2065 Note: PBX systems running ISDN-5.1 can only be configured with AIMS 5.1 or higher. The AIMS and PBX versions must be installed for the same sales channel. If the channel versions of AIMS and PBX do not match, it will not be pos- sible to configure the PBX via AIMS.
  • Page 903: Connection Options For Internal Access

    Ascotel 2025/2045/2065 2.2.1 Connection Options for Internal Access The internal access to the PBX configuration is possible via S or AD2 user-network interfaces or via one of the two V.24 interfaces of the basic system. The V.24 interface settings are made via the AIMS Configuration Manager.
  • Page 904: Connection Options For External Access

    Ascotel 2025/2045/2065 2.2.2 Connection Options for External Access An Ascotel PBX can be configured remotely via the public network. This requires a PC with access to the public network either via an ISDN card or a Terminal Adapter, either directly via an NT1 or via a PBX. If the PC has an ISDN card, the connection can be made directly via the S interface.
  • Page 905: Connection Option For Lan Access

    Ascotel 2025/2045/2065 2.2.3 Connection Option for LAN Access Access via LAN is connected via the Ethernet interface on the mainboard. The Ethernet interface settings are made using the AIMS Configuration Manager. The current settings can also be viewed with System Assistant. For the initialization values see "Ethernet Interface", Page 4.86.
  • Page 906: Settings

    Ascotel 2025/2045/2065 Settings 2.3.1 Settings on the PBX Remote maintenance has to be enabled in the PBX system configuration. The fol- lowing communication parameters have to be set in the Configuration Manager under "IP Configuration": • "IP configuration RDF": TCP / IP settings for local or dial-up access •...
  • Page 907: Settings On The Pocket Adapter

    Ascotel 2025/2045/2065 2.3.2 Settings on the Pocket Adapter The following PA settings are required if an Ascotel PBX is configured using a Pocket Adapter (PA) connected in parallel with an Office terminal: Tab. 5.2: Setting on the Pocket Adapter...
  • Page 908 – Enter the PC-IP address in the range 192.168.1.2 to 192.168.1.254 (PBX initialization values). – Deactivate IP header decompression. – Deactivate standard gateway. The driver can be obtained on the Ascotel home page http://ascotel.ascom.ch or in the AIMS installation path. HBT_20321104_05/B0_en AIMS Configuration Tool...
  • Page 909 Ascotel 2025/2045/2065 Setting Up dial-up Networking for Dial-up Access The following configuration is required for internal or external dial-up access. 1. Create a new dial-up connection (e.g. "Ascotel ISDN"). 2. Select the configured ISDN modem. 3. Enter the connection number: –...
  • Page 910: Configuration With Aims

    Ascotel 2025/2045/2065 Configuration with AIMS With AIMS the configuration of a PBX can be directly loaded and processed. The complete configuration of a PBX can also be created on the PC without access to the PBX and stored in the database. The prepared configuration can then be loaded on to the PBX.
  • Page 911: Enabling Local Access

    Ascotel 2025/2045/2065 Enabling Local Access Authorization Access to the system configuration is regulated via 4 authorization levels: • Authorization level 1: Attendant • Authorization level 2: System Manager • Authorization level 3: Installer • Authorization level 4: Service Centre Each authorization level allows access to a subset of all the possible settings and functions.
  • Page 912: Passwords

    Ascotel 2025/2045/2065 3.1.1 Passwords To ensure that the PBX can only be configured by authorized personnel, local access and the option of remote maintenance are password-protected. An access log records all denied access attempts made with erroneous or incorrectly typed passwords.
  • Page 913: Updating Passwords

    Ascotel 2025/2045/2065 3.1.3 Updating Passwords Any password on any given authorization level can be replaced by a new pass- word on that same level. If a password on levels 1 to 3 is lost, it is possible to log into the configuration locally using the password-free access via the HEX rotary switch –...
  • Page 914: Access Log

    Ascotel 2025/2045/2065 Access Log To be able to retrace access activities and access attempts made to the configura- tion, the PBX records the access log in accordance with authorization level 1 to 4. The entries contain the following information: •...
  • Page 915: Retrieving The Log Data

    Ascotel 2025/2045/2065 3.4.1 Retrieving the Log Data The PBX monitors and saves all the accesses as well as failed access attempts. These lists can be retrieved locally or remotely. For access requirements, see "Connection Options for Internal Access", Page 5.4 and "Connection Options for External Access", Page 5.5.
  • Page 916: Entering The Processes In The Log

    Ascotel 2025/2045/2065 3.4.2 Entering the Processes in the Log Each access attempt generates an entry in the corresponding list. In the case of a remote maintenance access an entry will not be generated if remote maintenance is barred or if "CLIP = required?" is set to "Yes" in the con- figuration and no CLIP is received.
  • Page 917: Enabling Remote Access

    Enabled" is sent to the local printer and to all the terminals registered in message group 8 (Ascotel 2025 / 2045) and 16 (Ascotel 2065). Remote access can be enabled or barred using the */# procedures both from the idle state and the talk state, e.g.
  • Page 918: Procedure For Remote Access

    Ascotel 2025/2045/2065 */# Procedure for Remote Access Tab. 5.5: */# procedure for remote access authorization Enable / bar a one-off remote access *754 / #754 Enable / bar a permanent remote access *753 / #753 When remote access is enabled using procedure *754, access will automatically be barred again once the remote configuration process has been completed.
  • Page 919: Function Keys For Remote Access Authorization

    Ascotel 2025/2045/2065 Function Keys for Remote Access Authorization On terminals of the Office family – with the exception of Office 10, Office 20 – the */# procedure for enabling remote access authorization can be stored under a function key, providing the subscriber has the appropriate authorization.
  • Page 920: Configuration Steps

    Ascotel 2025/2045/2065 Configuration Steps The configuration steps are based on the information determined during the plan- ning and, where applicable, the installation. System Initialization Before work can begin, the system has to be brought into a defined state. This involves setting or deleting all the parameter values to their initialization value and carrying out a self-test.
  • Page 921: Activating The Licences

    Ascotel 2025/2045/2065 Activating the Licences The licence information is stored on the EIM card (Equipment Identification Mod- ule) located on the 2025 / 2045 or 2065 mainboard. The licence information includes: • The EID (Equipment Identification) serial number of the EIM card •...
  • Page 922: Pbx / Pinx Configuration

    Ascotel 2025/2045/2065 The licence information can be viewed directly from the PBX using the Configu- ration Manager in AIMS ("Licensing" menu item in the basic setup of the system configuration). PBX / PINX Configuration Preparing the System 1. Initialize the system. All the data is deleted and the initialization values are set.
  • Page 923 Ascotel 2025/2045/2065 Call Distribution and Direct Dialling 5. Define the user groups (see "User Group", Page 2.80) – Subscriber – Call distribution type – Operator Console element if required – General call element if required – Set the delays.
  • Page 924 Ascotel 2025/2045/2065 Network-oriented Routing Elements 9. Define the network interfaces (see "Point-to-Point and Point-to-Multipoint Connections", Page 1.14 and "Trunk Groups of Network Interfaces", Page 2.55) – S external to other PINXs – Point-to-point connections (TEI management) – Point-to-multipoint connections (TEI management) –...
  • Page 925 Ascotel 2025/2045/2065 Additional Settings 16. Basic setup (e.g. adapt passwords, CLIP settings, times, digit barring facilities). 17. Other settings (e.g. additional hardware, Courtesy, paging system). 18. Cordless systems (see "Ascotel DECT Configuration", Page 5.27) 19. PINX settings – Max. transit PINX –...
  • Page 926: Ascotel Dect Configuration

    Ascotel 2025/2045/2065 Ascotel DECT Configuration Once the DECT radio units have been installed, complement the system configu- ration. If the system is being configured for the first time, steps 1 and 2 are already covered by the preceding section.
  • Page 927: Logging A Handset Onto The System

    Ascotel 2025/2045/2065 5.4.1 Logging a Handset onto the System Tab. 5.9: Procedure for logging a handset on to the PBX Procedure Input in AIMS Input on handset Input on handset – not logged on any- – already logged on else-...
  • Page 928: Logging A Handset Off The System

    Ascotel 2025/2045/2065 5.4.2 Logging a Handset off the System Select "Log subscriber on / off" under "Mobile: DECT" in the system configura- tion. "Select "Log Ascotel DECT subscriber off"; log-off procedure is initiated. Tip: The handset identification is deleted if the handset is located within the coverage range of a radio unit;...
  • Page 929 Ascotel 2025/2045/2065 5.30 Configuration Steps HBT_20321104_05/B0_en...
  • Page 930: Configuration Parameters

    Ascotel 2025/2045/2065 Configuration Parameters Menu trees of the AIMS Shell and AIMS Managers Menu tree Legend: Parameter values: Attendant authorisation level System Manager authorisation level Installer authorisation level Display only Change HBT_20321104_05/B0_en Configuration Parameters 5.31...
  • Page 931 Ascotel 2025/2045/2065 Tab. 5.10: AIMS Shell AIMS Shell Menu T. S. I. Groups 1 Groups 1 PBX Name System Online connection System ID Dial-in number PBX IP address SW version Last Download 2 Password Installer System manager Attendant Service centre...
  • Page 932 Ascotel 2025/2045/2065 Tab. 5.11: Configuration Manager Configuration Manager Menu T. S. I. Configuration Manager Menu T. S. I. 2 Basic setup 1 System configuration 1 Access control 1 Hardware Access control 1 PBX information Password System information Last modification time...
  • Page 933 Ascotel 2025/2045/2065 Configuration Manager Menu T. S. I. Configuration Manager Menu T. S. I. 6 Courtesy timer Other categories Courtesy delay Call number Group Category Delay Reference number 6 Flash hang-up 3 Mobile Flash hang-up 1 DECT Minimum 1 System parameters...
  • Page 934 Ascotel 2025/2045/2065 Configuration Manager Menu T. S. I. Configuration Manager Menu T. S. I. CDE: Switch positions 4 Voice mail / IP / gateway / AC 1 Call centre Destination Call centre User group Voice / fax mail Name...
  • Page 935 Ascotel 2025/2045/2065 Configuration Manager Menu T. S. I. Configuration Manager Menu T. S. I. CDE: Switch positions 8 Pulse dialling Destination Pulse dialling User group Ratio Name Interval Subscriber Name 9 Data services Data-service destination table CDE: Enhanced settings...
  • Page 936 Ascotel 2025/2045/2065 Configuration Manager Menu T. S. I. Configuration Manager Menu T. S. I. Channel group 6 Message / announcement group Port Message / announcement group Channel group Member Trunk group Subscriber Protocol Name Hunt mode Start B channel...
  • Page 937 Ascotel 2025/2045/2065 Configuration Manager Menu T. S. I. Configuration Manager Menu T. S. I. Barring Call distribution element Internal digit barring, pos. 1 (day) Name Internal digit barring, pos. 2 (night) Destination for switch position 1 Internal digit barring, pos. 3 (weekend) Destination for switch position 2 External digit barring, pos.1 (day)
  • Page 938 Ascotel 2025/2045/2065 Configuration Manager Menu T. S. I. Configuration Manager Menu T. S. I. 4 Destinations ZTF keys 1 Abbreviated dialling Expansion keypad Abbreviated dialling Key number Abbr. dialling number Key type Call number Function Name Name memory 1...
  • Page 939 Ascotel 2025/2045/2065 Tab. 5.12: Fault and Maintenance Man- ager Fault and Maintenance Manager Menu T. S Fault and Maintenance Manager Menu T. S 2 Event table configuration 1 Event table configuration 1 Event messages Event table 1 to 4...
  • Page 940 Ascotel 2025/2045/2065 Fault and Maintenance Manager Menu T. S Fault and Maintenance Manager Menu T. S Card failures 4 System status Board number Status History number Board indication Event message bcs reference Event time / date CC pool Recovery time / date...
  • Page 941 Ascotel 2025/2045/2065 Tab. 5.13: Account Manager Account Manager Menu T. S. I. Account Manager Menu T. S. I. 6 Surcharge calculator 1 Common setup Surcharge calculator 1 Output interface Number 1 Output interface Basic fee Output interface Fee multiplier 1...
  • Page 942 Ascotel 2025/2045/2065 Account Manager Menu T. S. I. 4 Subscriber setup 1 Subscriber setup Subscriber Number Name Port Charge journal Business call surcharge Private call surcharge Cost centre 5 Counter 1 Subscriber Subscriber Connection type Voice calls, business Voice calls, private...
  • Page 943 Ascotel 2025/2045/2065 Tab. 5.14: Hotel Manager Hotel Manager Menu T. S. I. 1 Common setup Common Setup 1 Hotel PC command Hotel PC command 2 Room-to-room authorization Room-to-room authorization 3 Delete name Delete name during check-in 4 Print bill...
  • Page 944: Parameter Index

    Ascotel 2025/2045/2065 Parameter index Abbr. dialling number; Abbreviated dialling........CM_4_1 Abbreviated dialling number;...
  • Page 945 Ascotel 2025/2045/2065 Automatically received messages; Event log ........FM_3_3 Backlighting;...
  • Page 946 Ascotel 2025/2045/2065 Call forwarding on busy; Destination........CM_3_2_1 Call handover in the exchange (ECT);...
  • Page 947 Ascotel 2025/2045/2065 Card; System failures ............FM_3_1 Category;...
  • Page 948 Ascotel 2025/2045/2065 CLIP selection; PISN subscriber..........CM_1_2_8 CLIP selection;...
  • Page 949 Ascotel 2025/2045/2065 Courtesy delay; Courtesy timer......... . CM_1_2_5_6 Courtesy group;...
  • Page 950 Ascotel 2025/2045/2065 Destination for switch pos. 1; CDE ........CM_2_1_11 Destination for switch pos.
  • Page 951 Ascotel 2025/2045/2065 Display language; Terminal data......... . . CM_3_2_2 Display;...
  • Page 952 Ascotel 2025/2045/2065 Event tables; Event tables ..........FM_1_3 Event time / date;...
  • Page 953 Ascotel 2025/2045/2065 Free keys; Terminal data..........CM_3_2_2 Free list;...
  • Page 954 Ascotel 2025/2045/2065 Incorrect function; Event table 1 to 4 ......... FM_2_1 Inhibit;...
  • Page 955 Ascotel 2025/2045/2065 Key type; Foxkey ............CM_3_2_2 Key type;...
  • Page 956 Ascotel 2025/2045/2065 Locked state; Terminal data..........CM_3_2_2 Log in / log out subscriber;...
  • Page 957 Ascotel 2025/2045/2065 Name memory 2; ZTF keys ..........CM_3_2_2 Name;...
  • Page 958 Ascotel 2025/2045/2065 Name; Trunk group list ..........CM_2_1_2 Name;...
  • Page 959 Ascotel 2025/2045/2065 Operator configuration; Terminal data ........CM_3_2_2 Operator console (OC);...
  • Page 960 Ascotel 2025/2045/2065 Password; Groups ............Shell_1_2 Password;...
  • Page 961 Ascotel 2025/2045/2065 PPP user name; External signal destinations ........FM_1_2 PPP user name;...
  • Page 962 Ascotel 2025/2045/2065 Reference number; Provider table ..........AM_3_2 Reference number;...
  • Page 963 Ascotel 2025/2045/2065 Routing table; Routing table..........AM_3_3 Routing;...
  • Page 964 Ascotel 2025/2045/2065 Stop time; Entries ............AM_3_3 Stp blocs;...
  • Page 965 Ascotel 2025/2045/2065 Sync loss on exchange; Event table 1 to 4 ........FM_2_1 Synchronization member;...
  • Page 966 Ascotel 2025/2045/2065 Times; Date / time ........... . CM_1_2_5_1 Title;...
  • Page 967 Ascotel 2025/2045/2065 User group; CDE: Switch positions ......... CM_2_1_2 User group;...
  • Page 968 Ascotel 2025/2045/2065 Reading the Initialisation Values To check the initialisation values, use the following configuration: 1. From the AIMS Shell, create and open a new 2045-type system in offline mode. 2. Open the Configuration Manager. 3. Add the following hardware in the "Hardware configuration": –...
  • Page 969 Ascotel 2025/2045/2065 8. Create four DECT subscribers with the following call numbers and handsets and one GAP handset: – 50: Office 100 – 51: Office 130 – 52: Office 130pro – 53: Office 150 – 54: GAP-HA 9. Under "Terminal data" configure the following key assignments for the sub- scribers you have defined, where permissible for each particular terminal: –...
  • Page 970 Ascotel 2025/2045/2065 Part 6: Commissioning 1. 2. 3. 4. 5. Version: 5.1 Date: 07.01 Subject to technical modifications © Copyright Ascom Business Systems AG HBT_20321104_06/B0_en...
  • Page 971 Ascotel 2025/2045/2065 6.II HBT_20321104_06/B0_en...
  • Page 972 Ascotel 2025/2045/2065 Contents Part 6: Commissioning Overview of Chapters ........6.1 General Checks.
  • Page 973 Ascotel 2025/2045/2065 Customer Induction ........6.19 Handover to the Customer .
  • Page 974: Overview Of Chapters

    Ascotel 2025/2045/2065 Overview of Chapters General Checks and Function Check Before the PBX is commissioned and handed over to the customer, the system is checked to ensure it complies with the project specifications and operates cor- rectly. Chapters 2 and 3 list the main checkpoints for verification.
  • Page 975: General Checks

    Ascotel 2025/2045/2065 General Checks Checking the Configuration When checking the configuration, proceed as follows: • Compare printouts by the AIMS Project Manager (block diagram, layout) with the project planning data (expansion card configuration, terminals). • Check whether any customer requests for modifications have been taken into account (for the system configuration, see "Part 5: Configuration").
  • Page 976: Restart Test

    Ascotel 2025/2045/2065 Restart Test When the PBX starts up, it will automatically carry out a self-test complete with RAM test if the HEX rotary switch on the mainboard is set on position 0 or 2. The RAM can be tested in two ways: •...
  • Page 977: Visual Inspections And Function Tests In Normal Operation

    Ascotel 2025/2045/2065 Visual Inspections and Function Tests in Normal Operation With the PBX in normal operation, carry out the following visual inspections and function tests: • Is the decimal point on the mainboard's 7-segment display flashing regularly? • Are all the expansion cards registered with the system? •...
  • Page 978: Function Check

    Ascotel 2025/2045/2065 Function Check These test instructions are used to carry out a rough check of the system. The sys- tem as a whole is tested, i.e. the function test of the in-house wiring is included in the test.
  • Page 979: Testing Ups-12V / 48Vdc Modules

    Ascotel 2025/2045/2065 3.1.1 Testing UPS-12V / 48VDC Modules Testing 230V Mains Operation • The battery charge current – in accordance with the jumper position (see "UPS with UPS-12V Module", Page 4.13) – should display a value of 1 or 2 A with a tolerance of +/- 20%.
  • Page 980: Testing The 48Vdc Module

    Ascotel 2025/2045/2065 3.1.2 Testing the 48VDC Module Testing 230V Mains Operation (if this Operating Mode is available) • If no mains operation is provided, the following test is irrelevant. • Battery charge current: The battery charge current should be less than 0.1 A. This verifies that no power is drawn from the battery when there is mains power supply.
  • Page 981: Checking Internal Connections

    Ascotel 2025/2045/2065 Checking Internal Connections This test verifies the correct operation of the user-network interfaces on the 2025 / 2045 mainboard or the expansion cards, and checks whether connections can be set up with all the terminals connected. Checkpoints: •...
  • Page 982: Incoming Traffic

    Ascotel 2025/2045/2065 3.3.3 Incoming Traffic Checks the operation of the call distribution configuration by calling a sample of main and DDI numbers. Checkpoints: • Are the call distributed in accordance with the system configuration? • Are switch-related destinations correctly routed? •...
  • Page 983: Other System Terminals

    Ascotel 2025/2045/2065 3.4.2 Other System Terminals Testing Special Configurations: • Line keys • Team keys • Function keys • Key inscription Testing Supplementary Equipment • Alpha keyboard Office AKB for Office 35 and Office 45 • Additional keypad Office (ZTF) for Office 30 and Office 40 •...
  • Page 984: Ascotel Dect

    Ascotel 2025/2045/2065 3.4.5 Ascotel DECT Testing the Radio Units All the radio units must be installed and activated via the configuration. At least one handset must be logged on the system. • Is the DSP card fitted? • Does the connection work? •...
  • Page 985: Checking The Logging Of Call Data And Call Charges

    Ascotel 2025/2045/2065 Checking the Logging of Call Data and Call Charges The logging of call data (OCL / ICL) and call charges (ICC) is enabled only when a terminal is connected. Checkpoints: • Are the call charges displayed on the terminal? This feature depends on the network provider.
  • Page 986: Testing The Pisn

    Ascotel 2025/2045/2065 Testing the PISN There are several possibilities for networking a PISN: • Leased-line networking • Virtual networking • Virtual networking and virtual Centrex • IP networking The tests for the first three types of networking are described further below. For information on testing Networking over IP (Internet Protocol) see the IPI documen- tation.
  • Page 987 Ascotel 2025/2045/2065 1. In PINX 1, only allocate to the route pointing to PINX 2 the trunk group con- taining the lines to be tested (e.g. trunk group 5). 2. Move all the network interfaces in trunk group 5 - bar one - to another, empty trunk group (in this example trunk group 20).
  • Page 988: Pisn With Virtual Networking

    Ascotel 2025/2045/2065 Testing Outgoing Traffic to the Public Network 1. Set up an external connection from a PINX using an exchange access prefix (0 in this example). 2. Check the display on the terminal. 3. Test the overflow routing to the public network, proceed as described above.
  • Page 989 Ascotel 2025/2045/2065 Testing the Connections in the PISN with Virtual Networking 1. Dial an internal number in the PISN. 2. Activate automatic callback. 3. Test the incoming connection of a virtual subscriber. Testing into the Public Network (Break-out) 1. Connect all the lines to the public network from various PINXs in the PISN and enable them via the configuration.
  • Page 990: Pisn With Virtual Networking And Virtual Pbx (Centrex)

    Ascotel 2025/2045/2065 3.8.3 PISN with Virtual Networking and Virtual PBX (Centrex) PISN PINX 1 PINX 2 PINX 3 haz0755aaena0 Fig. 6.3: PISN with virtual networking and virtual PBX (Centrex) HBT_20321104_06/B0_en Function Check 6.17...
  • Page 991 Ascotel 2025/2045/2065 Testing the Connections in the PISN with Virtual Networking and a virtual PBX 1. Dial into the public network: – Does exchange access with "0 - " work? – Is the connection number correctly displayed, preceded by an exchange access and a hyphen? 2.
  • Page 992 Ascotel 2025/2045/2065 Customer Induction Before the PBX is formally handed over, the customer is given an induction course on the system's main features. It includes an overview of the system's perform- ance with practical demonstrations as well as an introduction into how to operate the terminals involved.
  • Page 993 Ascotel 2025/2045/2065 Handover to the Customer The following checklists contains the main points to be taken into account when the system is handed over to the customer. Documentation • Are all the terminals clearly and intelligibly labelled? • Does each terminal have its own operating instructions? •...
  • Page 994 Ascotel 2025/2045/2065 Part 7: Operation and 1. 2. 3. 4. 5. 6. Maintenance Version: 5.1 Date: 07.01 Subject to technical modifications © Copyright Ascom Business Systems AG HBT_20321104_07/B0_en...
  • Page 995 Ascotel 2025/2045/2065 7.II HBT_20321104_07/B0_en...
  • Page 996 Ascotel 2025/2045/2065 Contents Part 7: Operation and Maintenance Overview of Chapters ........7.1 Data Maintenance .
  • Page 997 Ascotel 2025/2045/2065 System Cards ......... . 7.32 3.3.1...
  • Page 998 Ascotel 2025/2045/2065 Error Causes and Error Handling ......7.73 4.6.1 Output of Error Codes in the PBX ......7.73 4.6.2...
  • Page 999 Ascotel 2025/2045/2065 7.VI HBT_20321104_07/B0_en...
  • Page 1000: Overview Of Chapters

    Ascotel 2025/2045/2065 Overview of Chapters Data Maintenance Chapter 2 describes how to save, update, load and service data. First it explains which memories are used to store the system software and configuration data and where those memories are located on the components.

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