ASCOM Ascotel AIP 6350 System Manual
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ASCOM Ascotel AIP 6350 System Manual

ASCOM Ascotel AIP 6350 System Manual

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Ascotel IntelliGate Telecommunication System
AIP 6350 / Office 35IP
System Manual

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Summary of Contents for ASCOM Ascotel AIP 6350

  • Page 1 Ascotel IntelliGate Telecommunication System AIP 6350 / Office 35IP System Manual...

  • Page 3: Table Of Contents

    AIP 6350 / Office 35IP Contents Safety Instructions ........5 About the Products.
  • Page 4 AIP 6350 / Office 35IP Expansion Card AIP 6350........29 AIP Card .

  • Page 5: Safety Instructions

    AIP 6350 / Office 35IP Safety Instructions To exclude risk to people or goods, the following instructions must be observed. About the Products Purpose The products AIP 6350 and Office 35IP expand the functionality of Ascotel Intel- liGate and are to be used for that purpose exclusively. User group All installation and maintenance work is to be carried by authorized qualified per- sonnel only.

  • Page 6: Guidelines To This System Manual

    AIP 6350 / Office 35IP Guidelines to this System Manual Purpose This System Manual describes the products AIP 6350 and Office 35IP, and how to handle them. Other AIP versions are not described here. Please refer to the sepa- rate product documents. Target readership This System Manual is aimed at the persons listed under "User group"...

  • Page 7: System Description

    AIP 6350 / Office 35IP System Description The joint use of the two IP components, namely the AIP 6350 IP interface card and the Office 35IP system terminal, makes the IP infrastructure available to teleph- ony, and expands the Ascotel IntelliGate platform to the IP data network. The Office 35IP system terminal is a fully fledged IP terminal with the complete range of features of an Office 35.
  • Page 8 AIP 6350 / Office 35IP This key expansion option translates into a whole range of advantages for the user: • Networked, remote workstations can be integrated at low cost into the internal telephone system, without compromising the ease with which phone calls are made.

  • Page 9: Initial Installation

    AIP 6350 / Office 35IP Initial Installation This Chapter guides you through the processes used for expanding a PBX with Office 35IP terminals (referred to in the following as IP terminals). With the aid of the reference model you will be taken through the stages of planning, installation, configuration and commissioning.

  • Page 10: Designing The System

    AIP 6350 / Office 35IP 3.1.1 Designing the System The following describes the procedure for defining the number of IP terminals you want and the AIP expansion cards required for this purpose (see "Expansion Card AIP 6350", page 29): 1. Specify the number of IP terminals. 2.

  • Page 11: Assigning Call Numbers And Ip Addresses

    AIP 6350 / Office 35IP Tab. 1: System design based on the example of the reference model Design Explanation PBX model Ascotel IntelliGate 2025 / 2045 / 2065 IP terminals Voice channels All terminals are able to make and receive calls simultaneously AIP Cards DRS modules 1 DRS-08...
  • Page 12 AIP 6350 / Office 35IP haz1352aaxxa0 PSTN AIP 6350 192.168.104.101 Router 2 Router 1 LAN 2 LAN 1 192.168.111.200 192.168.104.200 192.168.111.121 192.168.111.122 192.168.104.111 192.168.104.112 192.168.104.113 Subnet-Mask: 255.255.255.000 Fig. 4: Call numbers and IP addresses on the reference model Tab. 2: Addressing the IP terminals based on the example of the reference model Call number IP address...

  • Page 13: Network Planning

    – We strongly recommend that you examine the network using a special check-list, which you can download from our support page (asco- tel.ascom.ch). Our specialists will be happy to assist you on the basis of the completed check-list. 1. Check whether your network environment complies with our recommenda- tions ("Bandwidth Management", page 41);...

  • Page 14: Installation

    AIP 6350 / Office 35IP Installation The aim of the installation phase is to: • Fit the AIP card(s) and connect them to the network. • To connect the IP terminals to the power supply and the network. • Enter the addresses on the IP terminals. Proceed as follows: 1.

  • Page 15: Adding Aip Card(S) And Ip Terminals

    AIP 6350 / Office 35IP 3.3.1 Adding AIP Card(s) and IP Terminals The following describes the procedure for complementing the AIMS master data with the AIP cards and IP terminals. 1. In offline mode add the required number of AIP cards (card configuration; CM_1_1_2).

  • Page 16: Configuring The Default Gateway

    AIP 6350 / Office 35IP 3.3.2 Configuring the Default Gateway To be able to reach IP terminals in other LAN areas, you need to enter the IP address of the router via which the LAN area of the AIP is to be exited (default gateway).

  • Page 17: Aip Configuring

    AIP 6350 / Office 35IP 3.3.3 AIP Configuring The following describes the procedure for configuring AIP based on the data determined during the planning phase ("Network Planning", page 13). 1. Check the settings of the general network parameters (CM_1_4_5_AIP Cards). See also Tab. 6. 2.

  • Page 18: Functional Test

    AIP 6350 / Office 35IP 3.4.2 Functional Test For the functional test we recommend that you put the system into operation on a trial basis and check its operational suitability using a structured feedback from all users. Proceed as follows: 1.
  • Page 19 AIP 6350 / Office 35IP Tab. 7: Troubleshooting based on the display on the IP terminal Error indication Error Measures "Could not register" IP connection between AIP card and IP Check AIP: terminal cannot be set up • Functionality check in accordance with chapter "Expansion Card "No connection to AIP"...

  • Page 20: Ip Terminal Office 35Ip

    AIP 6350 / Office 35IP IP Terminal Office 35IP Like any Office system terminal, the system terminal Office 35IP communicates with the PBX via the AD2 protocol. The features and user prompting are on the whole identical to those of the Office 35. Expansion Options 2 expansion keypads and one alpha keyboard or 3 expansion keypads can be connected to an Office 35IP (see Operating Instructions for the Office 35IP).

  • Page 21: Power Over Lan

    AIP 6350 / Office 35IP haz1354aaxxa0 Fig. 6: Connections on the Office 35IP To install the Office 35IP proceed as follows: 1. Connect the IP terminals to the power supply. To do so, first plug the mains connector into the connection socket and only then connect the RJ45 connector to the terminal's socket.

  • Page 22: Configuration

    AIP 6350 / Office 35IP Configuration Equipment and subscriber-specific settings can be made by the user himself via the terminal or by the system administrator via AIMS. These settings are described in the Operating Instructions for the Office 35IP. The IP addresses are entered locally on the terminal by the Installer or System Administrator.

  • Page 23: Initialization And Restart Of An Ip Terminal

    AIP 6350 / Office 35IP 9. Select "Yes" to activate the settings. The IP terminal registers with the AIP card, providing it is already connected to the network, and the offline mode is exited. If the IP terminal is not yet connected to the network, it will register with the AIP card as soon as it is connected.

  • Page 24: Registering The Ip Terminal With The System

    AIP 6350 / Office 35IP Proceed as follows to carry out an initialization: 1. Initiate a restart. The boot procedure is initiated. 2. Press simultaneously the key and the key "0", 5 seconds after start of MENU the boot procedure. Hold the key until the display reads "Set factory defaults".

  • Page 25: Registering Strategies

    AIP 6350 / Office 35IP 4.5.2 Registering Strategies The registering process allows 2 strategies for registering IP terminals with the system: • The systematic strategy • The Plug-and-Play Strategy 4.5.2.1 Systematic Strategy The assignment of the IP address to user-network interface and phone number is determined before the installation.

  • Page 26: The Plug-And-Play Strategy

    AIP 6350 / Office 35IP 4.5.2.2 The Plug-and-Play Strategy The definitive assignment of the IP address to user-network interface and phone number is determined after the installation. 1. Fitting and registering the AIP card. 2. Use AIMS to enter the IP address of the AIP card. 3.

  • Page 27: Connecting An Ip Terminal Elsewhere

    AIP 6350 / Office 35IP 4.6.2 Connecting an IP Terminal Elsewhere The following describes how to change the point at which an IP terminal is connected without changing the call number, subscriber name or the terminal settings. For this the PBX does not have to be taken out of operation: If the IP addresses of the IP terminal, the default gateway and the AIP card can be taken over unchanged, proceed as follows: 1.

  • Page 28: Expanding The System With Ip Terminals

    AIP 6350 / Office 35IP 4.6.3 Expanding the System with IP Terminals The following describes how to expand the system with additional IP terminals. For this the PBX does not have to be taken out of operation: 1. Check to make sure that none of the following limits are exceeded as a result of the expansion: –...

  • Page 29: Expansion Card Aip 6350

    AIP 6350 / Office 35IP Expansion Card AIP 6350 The extension card AIP 6350 is identically as the extension card AIP 6400, however is provided with another software. AIP Card AIP cards are installed in an Ascotel IntelliGate 2025, 2045 or 2065. Depending on the system one or more AIP cards can be used.

  • Page 30: Drs Module

    AIP 6350 / Office 35IP DRS Module DRS modules are AIP-specific modules that are fitted to the AIP card. An AIP card contains 2 slots for DRS modules. DRS modules are required for the real-time processing of voice data. Two DRS modules of different sizes are available: •...

  • Page 31: Component Placement Example

    AIP 6350 / Office 35IP Component Placement Example An Ascotel IntelliGate 2065 is fitted with 3 AIP cards: Tab. 12: Ascotel IntelliGate 2065 with 3 AIP cards DRS-04 DRS-08 Voice channels IP terminals AIP card 1 AIP card 2 AIP card 3 Total Expansion Card AIP 6350...

  • Page 32: Installation Of The Aip Card

    AIP 6350 / Office 35IP Installation of the AIP Card Warning: During the entire installation procedure, it is mandatory to observe the haz0001aaxxa0 electrostatic discharge (ESD) precautions. The creation of an anti-static environment is highly recommended. Fitting the PBX with an AIP card: 1.

  • Page 33: Connection On The Aip Card

    AIP 6350 / Office 35IP Connection on the AIP Card The AIP card is connected by a switch to the network. The PBX does not have to be switched off for this. For the connection the following cable is to be used: •...

  • Page 34: V.24 Connection

    AIP 6350 / Office 35IP 5.5.1 V.24 Connection The serial interface (V.24) enables support specialists to monitor the traffic data. It has no function in normal operation. A crossed cable (null modem cable) is used to connect the PC to the AIP card via the serial interface (V.24).

  • Page 35: Commissioning The Aip Card

    AIP 6350 / Office 35IP Commissioning the AIP Card When the PBX is switched on with a newly installed AIP card, the green system LED on the AIP card should start flashing (see Fig. 7, page 29). The network LEDs have the following functions: Tab.

  • Page 36: Changing The Ip Address Of The Aip Card Via V.24

    AIP 6350 / Office 35IP 5.6.1 Changing the IP Address of the AIP Card via V.24 The IP and subnet address of the AIP card can be corrected without a password prompt via the V.24 access. 1. Start a hyperterminal session 2.

  • Page 37: Replacing An Aip Card

    AIP 6350 / Office 35IP 5.7.2 Replacing an AIP Card The following describes how to replace an AIP card: 1. Use an AIMS Download to save the AIP configuration data (backup). (As this may no longer be possible if the card is defective, it is advisable to keep backups of the latest configuration on AIMS at all times.) 2.

  • Page 38: Retrofitting An Aip Card With Drs Modules

    AIP 6350 / Office 35IP 5. Use AIMS to allocate the call numbers of the IP terminals to the new port numbers (CM_1_1_3_Subscriber) so the subscriber data can be re-assigned. 6. Check the configuration using AIMS and unlock the card (CM_1_4_5_AIP Cards, Setting "AIP Card On/Off").

  • Page 39: Network Environment

    AIP 6350 / Office 35IP Network Environment This Chapter provides background information on the main network characteris- tics you need to take into consideration. It is assumed here that a network is already available. Please note that the expertise of an experienced network engineer is crucial for optimising the network environment.

  • Page 40: Delay And Jitter

    AIP 6350 / Office 35IP 6.1.1 Delay and Jitter High delay and jitter values have a considerably detrimental effect on the quality of speech. The delay values of the voice packets should be kept as small as possible. The fol- lowing methods are used to reduce delay and compensate jitter: •...

  • Page 41: Bandwidth Management

    AIP 6350 / Office 35IP 6.1.2 Bandwidth Management The available bandwidth can be limited, especially on WAN links. The bandwidth control of AIP 6350 prevents call connections from being set up if there is too little bandwidth available (see "Bandwidth Control", page 43). The following methods help to reduce the bandwidth requirement: •...

  • Page 42: Prioritising

    AIP 6350 / Office 35IP Prioritising If the IP network is to guarantee the bandwidth required for call connections, voice packets have to be given priority compared with other data packets. The system supports the following prioritisation methods: • Expanded IP frames as per IEEE 802.1p/Q (CoS, Layer 2): AIP and IP terminals use the prioritisation field in the expanded frame header to specify the priority.

  • Page 43: Bandwidth Control

    AIP 6350 / Office 35IP Bandwidth Control The maximum number of call connections possible simultaneously can be limited using AIMS to ensure that the maximum number of call connections set up does not exceed the available bandwidth. The amount of bandwidth required by a call connection depends on the voice compression method.

  • Page 44: Bandwidth Control Based On The Reference Model

    AIP 6350 / Office 35IP 6.3.1 Bandwidth Control Based on the Reference Model The following describes the procedure for defining codecs based on the example of the reference model and for setting up the bandwidth areas. An available bandwidth of 128 kbit/s is assumed as the measurement basis for the WAN link. haz1355aaxxa0 PSTN AIP 6350...
  • Page 45 AIP 6350 / Office 35IP 5. Specify the codec for the IP terminals in area 1. As there is sufficient bandwidth available between AIP and the IP terminals of area 1, G.711 can be used with a frame length of 10 ms. 6.

  • Page 46: Static Routes

    AIP 6350 / Office 35IP Parameters Parameter value • Voice Channels (max.) Bandwidth Area 2: • Name LAN 2 • Voice Channels (max.) Corresponds to the initialisation value Tab. 20: Number of possible call connections Call connections Channels Channels Possible required for each available connections...
  • Page 47 AIP 6350 / Office 35IP Tab. 21: Entering IP address ranges Subnet mask IP address Address range 255.255.255.255 xxx.xxx.xxx.xxx 1 IP address 255.255.255.0 xxx.xxx.xxx.0 xxx.xxx.xxx.1 to xxx.xxx.xxx.254 255.255.0.0 xxx.xxx.0.0 xxx.xxx.1.1 to xxx.xxx.254.254 255.0.0.0 xxx.0.0.0 xxx.1.1.1 to xxx.254.254.254 0.0.0.0 0.0.0.0 1.1.1.1 to 254.254.254.254 Tab.

  • Page 48: Annex

    AIP 6350 / Office 35IP Annex Overview of System Limits Tab. 25: System limits Number (max.) Remarks AIP Cards 1 (Ascotel IntelliGate 2025) AIP variants can be combined 2 (Ascotel IntelliGate 2045) 4 (Ascotel IntelliGate 2065) IP AD2 interfaces per card Virtual interfaces without physical con- 8 (Ascotel IntelliGate 2025) nection.

  • Page 49: Reference Of Aims Parameters

    AIP 6350 / Office 35IP Reference of AIMS Parameters Listed below are the parameters that can be viewed and modified using AIMS, together with a brief explanation. Tab. 27: Legend Symbols Meaning Initialisation value (..) Display, not modifiable <..> Expected input Tab.
  • Page 50 AIP 6350 / Office 35IP Tab. 29: CM_1_4_5_AIP Cards Parameters Parameter values Explanation Slot (<Slot No.>) Slot in which the current AIP card is located. On/Off *On/Off Off: Card not active; assigned IP terminals unobtainable State (Barred/Prebarred/ Indicates the current card status In operation/SW Upload) SW Version (Software version)
  • Page 51 AIP 6350 / Office 35IP Tab. 29: CM_1_4_5_AIP Cards (continuation) Parameters Parameter values Explanation ToS Service Type 0 Normal Service Setting is valid for AIP card and its IP terminals. 2 High Reliability 4 High Throughput *8 Low Latency Dejitter Buffer Static Dynamic: During the connection the buffer size *Dynamic...

  • Page 52: Permanent Network Parameters

    AIP 6350 / Office 35IP Permanent Network Parameters The following parameters are set permanently and cannot be modified. Tab. 32: Permanent parameters that cannot be set Parameters Parameter values Silence Suppression Echo Cancellation Annex...

  • Page 53: Applications, Protocols And Ports

    AIP 6350 / Office 35IP Applications, Protocols and Ports The following table describes the applications, protocols and ports used by the host. Tab. 33: Applications, protocols and ports used Host 1 Host 2 Port Port Voice data UDP AIP 5004-5027 <->...

  • Page 54: Software Upload

    AIP 6350 / Office 35IP Software Upload This Chapter describes the software uploading procedure for AIP 6350 and Office 35IP. AIP and IP terminals implement software which has to be adapted in the course of the product's further development (application software). The latest applica- tion software can be loaded on to the terminals using the AIMS Upload Manager.

  • Page 55: Preparing The Upload

    AIP 6350 / Office 35IP PSTN AIMS haz1364aaxxa0 Fig. 13: Software Upload 7.6.2 Preparing the Upload The following preparations have to be made before you start the Upload: 1. Make sure you inform all users of the time at which the upload is scheduled to be carried out as phone calls cannot be made or received while the new software is being initialised.

  • Page 56: Uploading

    AIP 6350 / Office 35IP 7.6.3 Uploading To load different types of application software, first load the version for the PBX software, then the one for AIP, and finally the version for the IP terminals. In each case always wait until the current Upload is fully completed before initiating a new one.

  • Page 57: Uploading Via An External Ftp Server

    AIP 6350 / Office 35IP 7.6.4 Uploading via an External FTP Server The load process of the application software of the IP terminals from an external FTP server is described below. The process for loading the AIP application software follows the same pattern and is not described separately. The new software is available in the form of individual files on an external FTP server.

  • Page 58: Upload Termination

    AIP 6350 / Office 35IP 7.6.5 Upload Termination The Upload is terminated if • .. a predefined time limit (timeout) is exceeded, • .. the FTP server cannot be accessed, • .. the power supply is interrupted. The timeout can be set separately for the IP terminals and the AIP cards in the "Options/Settings"...

  • Page 59: Index

    AIP 6350 / Office 35IP Index G.711, G0.729 ..... 43 Initial installation .....9 Initialisation values .
  • Page 60 AIP 6350 / Office 35IP Safety instructions ....5 Security ......41 Static routes .
  • Page 64 © by ascom Order No.: 20326473 Version: en_hbg_000_a0...

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