Not Forwarding A Call If Busy; Release Destination If Incoming Dialling Is Incomplete - ASCOM Ascotel 2025 System Manual

Configuration for through KT Lines
• In the call distribution configure "KT line and user group" as the destination.
• Delay the elements of the user group.
The user group is therefore an additional distributor if all the addressed through
KT lines are busy.
Using a Voice Mail System
Unanswered calls can also be forwarded to a Voice Mail System, where they are
processed (see Page 2.87).
5.2.2.3

Not Forwarding a Call if busy

If the caller is to obtain "busy" when the subscriber is busy, the following config-
uration recommendations must be observed:
• Do not configure an alternative destination if busy (leave the "CDE if busy" set-
ting blank).
• Do not configure call forwarding if busy
• Disable call waiting on exchange connections in the System configuration
• Disable local call waiting using *04
Note:
If a fax is connected to an internal user-network interface, inhibit "call
waiting".
5.2.2.4 Release Destination if Incoming Dialling is
Incomplete
If the direct dial number is incompletely dialled the outside call will be routed to
the call distribution element allocated to the trunk group after 8 to 15 seconds
(depending on the country) and then forwarded to the destinations entered there.
1)
Only in countries in which digit-by-digit DDI is implemented in their public exchanges.
HBT_20321104_02/B0_en
ascom
1)
Ascotel 2025/2045/2065
Call Routing 2.131