KaVo ORTHOPANTOMOGRAPH OP 3D Service Manual page 97

Error code
E62021
E62022
E62023
E62024
E63002
E63003
E63402
E63403
ORTHOPANTOMOGRAPH
Problem
UNEXPECTED PANEL BOOT
PANEL ROI SETUP ERROR
FRONT BUFFER FAILED
MEMORY READ FAILED
Initialization failed.
Communication failed
Invalid Adc Value
Poweroff detected
™
OP 3D
Solution
4. Replace the sensor.
1. Check H9 and H10 LED on i2000
board during preparation (should be
green).
If fail => replace i2000
2. Check connection J2013 on i2000
and J0101 on PAN/3D COMBO sensor
side.
If fail => replace cable PAN 3D power
213859
3. Check connection J2015 on i2000
and PAN/3D COMBO sensor side
connection.
If fail => replace data cable PAN 3D
4. Replace sensor.
1. Check connection J2015 on i2000
and PAN/3D COMBO sensor side
connection.
If fail => replace data cable PAN 3D
2. Replace sensor.
1. Re-program i2000
If fail => replace i2000.
1. Re-program i2000
If fail => replace i2000.
1. Restart the device.
If still fails => replace i4000.
1. Restart the device.
If still fails => replace i4000.
1. Mains voltage dropped under
specified value on the wall socket.
2. Restart the device.
If still fails and mains voltage is in
limits => replace i4000.
1. If normal device power down =>
N/A
2. Restart the device.
If still fails and mains voltage is
in limits => check i4100 and its
connections.
if fail => replace i4100
=> check i4000 and its connections.
7 Troubleshooting
97