7 Troubleshooting
Error code
E12402
E12403
E12404
E13002
E13003
74
Problem
Process queue full
Parity error on wire
Overrun error
Error passive
Error warning
Solution
Software error. Take logs and boot the
device.
Software error. Take logs and boot the
device.
Software error. Take logs and boot the
device.
Error source i3000:
1. Check connections:
* J3009, J2010
If fail => replace main cable
2. Replace i2000
3. Replace i3000
Error source, i2000 or i3000:
1. Check connections:
* J4009, J3010
If fail => replace twister cable
assembly
* J3009, J2010
If fail => replace main cable
2. Replace i3000
3. Replace i2000
4. Replace i4000
Error source, i4000:
1. Check connections:
* J4009, J3010
If fail => replace twister cable
assembly
2. Replace i4000
3. Replace i3000.
Error source i3000:
1. Check connections:
* J3009, J2010
If fail => replace main cable
2. Replace i2000
3. Replace i3000
Error source, i2000 or i3000:
1. Check connections:
* J4009, J3010
ORTHOPANTOMOGRAPH
™
OP 3D