KaVo ORTHOPANTOMOGRAPH OP 3D Service Manual page 96

7 Troubleshooting
Error code
E62015
E62016
E62017
E62018
E62019
E62020
96
Problem
UART IRQ REGISTER FAILED
PANEL UART TIMEOUT
PANEL UART TOO LONG MSG
READING PANEL MODEL NAME
FRAME COUNT MISMATCH
PANEL ERROR
Solution
Software error. Take logs and boot the
device.
Software error. Take logs and boot the
device.
Software error. Take logs and boot the
device.
Software error. Take logs and boot the
device.
1. Check panel power during
preparation (M2M: )
* PC15_PG_PANEL_PSU_INPUT
* PANEL_CURRENT
If fail:
=> re-program i2000
=> replace i2000
2. Check LED on sensor during
preparation (must be first orange and
then turn green)
If fail:
=> Check connections J2013, J0601
=> Replace PAN 3D cable power
213859
=> Replace the sensor
3. Check connections: J2015, J0301
(data cable)
=> replace data cable PAN 3D or data
cable PAN 3D combo
4. re-program i2000
5. Replace i2000.
1. Check H9 and H10 LED on i2000
board during preparation (should be
green).
If fail => replace i2000
2. Check connection J2013 on i2000
and J0101 on PAN/3D COMBO sensor
side.
If fail => replace PAN- 3D power
cable
3. Check connection J2015 on i2000
and PAN/3D COMBO sensor side
connection.
If fail => replace data cable PAN 3D
ORTHOPANTOMOGRAPH
™
OP 3D