Warranty Information; Printer Warranty; Thermal Printhead; Supplies - Printronix Auto ID T800 Series Administrator's Manual

Warranty Information

PRINTER WARRANTY

Printronix Auto ID® warrants to the purchaser that under normal use and service, this printer (excluding
the thermal printhead) purchased hereunder shall be free from defects in material and workmanship for a
period of one year from the date of shipment from Printronix Auto ID. (In the United States and Canada,
this period provides for onsite support service in the first 90 days of ownership, with return-to-factory
service provided from the 91st day of ownership until the end of one year, costs of shipping to be borne by
the purchaser.)
Consumable items such as media and ribbons are not covered under this warranty. This warranty does not
cover equipment or parts that have been misused, altered, or used for purposes other than those for which
they were manufactured. This warranty also does not cover loss, shipping damage, damage resulting from
accident or damages resulting from unauthorized service.

THERMAL PRINTHEAD

Printronix warrants the printhead for a period of one hundred eighty (180) days, or 1,000,000 linear inches
for direct thermal use, or 2,000,000 linear inches for thermal transfer use, whichever comes first. The
warranty does not cover printheads that have been misused, damaged due to improper cleaning, or
damaged due to use of improper ribbons or media.

SUPPLIES

For the nearest Printronix Auto ID full-service distributor that carries Printronix Auto ID genuine supplies,
please call (844) 307-7120 or fax (657) 258-0817. Supplies design, specification, and selection are integral
to the development of any computer imaging system. Printronix's extensive manufacturing and research
capabilities, along with years of experience in the design of printers and their applications, assures that you
will receive the exact materials that you require to maximize the performance of your Printronix printer. For
more information, call the Printronix Customer Support Center at (844) 307-7120 or access the Printronix
website at http://www.PrintronixAutoID.com.

ON-SITE MAINTENANCE SERVICE

Printronix offers on-site support services in the United States and Canada. Please contact the Printronix
Maintenance Contracts Group at (844) 307-7120 or email at Service@PrintronixAutoID.com.
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