Printronix Auto ID T800 Series Administrator's Manual page 225

Displayed Message
CUTTER FAULT
Jam or Cut Fail
Diagnostic Entry:
Power-up Key Request
Debugger CD Command
Debugger HALT Command
DIRECT THERMAL
Remove Ribbon
ERROR: DC PROGRAM
NOT VALID
ERROR: PROGRAM NOT
COMPATIBLE
Table 13. LCD Message Troubleshooting
•
Cutter assembly is not in the closed position.
•
Cutter option was not able to complete a full cut cycle due to a
jam.
•
Cutter PCBA detected current overload and opened circuit
breaker on cutter PCBA.
1. Place the cutter assembly in the closed (up) position.
2. Clear obstruction from the cutter assembly.
3. Ensure media thickness is within specification.
4. Wait a few minutes for the cutter circuit breaker to
automatically reset.
5. Press PAUSE to clear the fault message and resume
printi
Diagnostic mode was entered from a special key sequence or
the debugger.
No action required.
This is the normal reminder message when you change the
Media > Handling > Print Mode setting from Transfer to Direct.
1. Remove ribbon from the ribbon supply and ribbon take-up
spindles in the printer.
2. If ribbon is required for printing, change the Print Mode back
to Transfer.
The printer cannot find the data controller program or the
validation checksum is corrupt.
1. Power off the printer for 15 seconds, then power back on.
2. Download the emulation software again.
3. If the problem persists, contact your authorized customer
service representative.
The printer is not compatible with the downloaded program.
1. Power off the printer for 15 seconds, then power back on.
2. If the problem persists, contact your authorized customer
service representative.
Solution/Explanation
225