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Printronix Auto ID T400 Administrator's Manual

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T400 Printer Administrator's Manual
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Summary of Contents for Printronix Auto ID T400

  • Page 1 T400 Printer Administrator’s Manual Thermal Printer...
  • Page 2 IN NO EVENT WILL PRINTRONIX AUTO ID TECHNOLOGY, INC. BE LIABLE FOR LOST documentation. The Software Product is licensed (not sold) to you, and Printronix Auto ID Technology, Inc. either owns PROFITS, LOST DATA, BUSINESS or licenses from other vendors who own, all copyright,...
  • Page 3 CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype Corporation. Printronix and M4L are trademarks of Printronix Auto ID Technology, Inc. ZPL and ZPL II are registered trademarks of Zebra Technologies Corporation.
  • Page 4 Cet appareil numérique de la classe A est conform à la norme NMB-003 du Canada. Energy Star for Imaging Equipment Version 2.0 Wichtige Sicherheits-Hinweise 1. Bitte lesen Sie diese Hinweis sorgfältig durch. 2. Heben Sie diese Anleitung fűr den späteren Gebrauch auf. 3.

  • Page 5: Table Of Contents

    Contents 1. Introduction ............................1 1.1 Product Introduction ........................1 1.2 Product Features .......................... 2 1.2.1 Printer Standard Features ....................2 1.2.2 Printer Optional Features ....................3 1.3 General Specifications ......................... 4 1.4 Print Specifications ........................4 1.5 Media Specifications ........................4 2.
  • Page 6 5.1 Start the Configuration Utility...................... 27 5.2 Printer Function .......................... 28 5.3 Setting Ethernet by Configuration Utility ..................29 5.3.1 Using USB interface to setup Ethernet interface ............29 5.3.2 Using RS-232 interface to setup Ethernet interface ............ 30 5.3.3 Using Ethernet interface to setup Ethernet interface..........31 6.

  • Page 8: Introduction

    The T400 has plenty of memory with 128 MB Flash & 64 MB SDRAM that can be used for easy storage of fonts, international character sets and graphics, and it supports, “right out of the box,” a fully compatible set of ®...

  • Page 9: Product Features

    1. 2 Product Features 1. 2. 1 Printer Standard Features The printer offers the following standard features. Product standard feature Direct thermal printing Gap transmissive sensor (Fixed, center of offset to right 4 mm from center) Black mark reflective sensor (Fixed, center of offset to right 4 mm from center) Head open sensor 1 operation button...

  • Page 10: Printer Optional Features

    Code page  Codepage 437 (English - US)  Codepage 737 (Greek)  Codepage 850 (Latin-1)  Codepage 852 (Latin-2)  Codepage 855 (Cyrillic)  Codepage 857 (Turkish)  Codepage 860 (Portuguese)  Codepage 861 (Icelandic)  Codepage 862 (Hebrew) ...

  • Page 11: General Specifications

    1. 3 General Specifications General Specifications Physical 195 mm x 172 mm x 165 mm dimensions Note : 195 mm x 178.5 mm x 165 mm (incl. open lever) Mechanism Plastic with double-walled clamshell design Weight 1.5 kg External universal switching power supply Power Input: AC 100-240V, 50-60Hz Output: DC 24V, 2.5A, 60W...
  • Page 12 10 mm ~ max. for normal printing Label length 1” ~ 6” for peeler mode 1” ~ max. for cutter mode Gap height Min. 2 mm Black mark height Min. 2 mm Black mark width Min. 16 mm P220 123-0 0 1_ C...

  • Page 13: Operations Overview

    2. Operations Overview 2. 1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer.

  • Page 14: Printer Overview

    2. 2 Printer Overview 2. 2. 1 Front & rear Top cover open lever LED indicators Feed/Pause button External label entrance chute Power switch Power jack socket USB interface USB host Ethernet interface 1 0 . RS-232 interface P220 123-0 0 1_ C...

  • Page 15: Interior View

    2. 2. 2 Interior View Print head Gap sensor (transmitter) Media viewer Media holder Platen roller Media holder lock switch Black mark sensor/ Gap sensor (receiver) P220 123-0 0 1_ C...

  • Page 16: Led And Button Function

    2. 3 LED and Button Function This printer has one button and one three-color LED indicator. By indicating the LED with different color and pressing the button, printer can feed labels, pause the printing job, select and calibrate the media sensor, print printer self-test report, reset printer to defaults (initialization).

  • Page 17: Setup

    3. Setup 3. 1 Setting up the Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is off. 3. Connect the printer to the computer with the provided USB cable. 4. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug the power cord into a properly grounded power...

  • Page 18: Loading The Media

    3. 2 Loading the Media 3. 2. 1 Loading the Roll Labels 1. Open the printer top cover by pressing up the top cover open tabs located on each side of the printer. 2. Separate the media holders to the label roll width.
  • Page 19 4. Place the label leading edge onto the platen roller. (printing side face up) 5. Close the top cover gently and make sure the cover latches securely. 6. Use “Configuration Utility” to set the media sensor type and calibrate the selected sensor.

  • Page 20: Loading External Media

    3. 2. 2 Loading External Media 1. Open the printer top cover by pressing up the top cover open tabs located on each side of the printer. 2. Separate the media holders to the label width. 3. Press down the media holder lock switch to fix the media holder.
  • Page 21 4. Feed the media through the rear external label entrance chute. (printing side face up) Place the label leading edge onto the platen roller. 5. Close the top cover gently and make sure the cover latches securely. 6. Use “Configuration Utility” to set the media sensor type and calibrate the selected sensor.

  • Page 22: Loading Media In Peel-Off Mode (Option)

    3. 2. 3 Loading Media in Peel-off Mode (Option) 1. Please refer to section 3.2.1 to load the media. Place the label leading edge onto the platen roller. 2. Close the top cover gently. Use “Configuration Utility” to set the media sensor type, calibrate the selected sensor and set the post-print action to “PEEL”.
  • Page 23 5. Printer is ready for peel-off mode. Print a label for test. Note: * Please calibrate the gap/black mark sensor when changing media. 16 - P220 123-0 0 1_ C...

  • Page 24: Loading Media In Cutter Mode (Option)

    3. 2. 4 Loading Media in Cutter Mode (Option) 1. Please refer to section 3.2.1 to load the media. Lead the paper through the cutter paper opening. 2. Close the top cover gently. 3. Use “Configuration Utility” to set the media sensor type, calibrate the selected sensor and set the post-print action to “CUTTER”.

  • Page 25: Power-On Utilities

    4. Power-on Utilities There are six power-on utilities to set up and test printer hardware. These utilities are activated by pressing FEED button then turning on the printer power simultaneously and release the button at different color of LED. Please follow the steps below for different power-on utilities. 1.

  • Page 26: Gap/Black Mark Sensor Calibration

    4. 1 Gap/ Black Mark Sensor Calibration Gap/black mark sensor sensitivity should be calibrated at the following conditions: 1. A brand new printer 2. Change label stock. 3. Printer initialization. Please follow the steps below to calibrate the gap/black mark sensor. 1.

  • Page 27: Gap/Black Mark Calibration, Self-Test And Dump Mode

    4. 2 Gap/ Black Mark Calibration, Self-test and Dump Mode While calibrate the gap/black mark sensor, printer will measure the label length, print the internal configuration (self-test) on label and then enter the dump mode. To calibrate gap or black mark sensor, depends on the sensor setting in the last print job.

  • Page 28: Self-Test

    4. 2. 1 Self-test Printer will print the printer configuration after media sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space. Self-test printout Model name F/W version Firmware checksum Printer S/N...
  • Page 29 Numbers of download files Total & available memory space Print head check pattern 22 - P220 123-0 0 1_ C...

  • Page 30: Dump Mode

    4. 2. 2 Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the program.

  • Page 31: Printer Initialization

    4.3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults. Printer initialization is activated by the following procedures. 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3.

  • Page 32: Set Black Mark Sensor As Media Sensor And Calibrate The Black Mark Sensor

    4.4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor Please follow the steps as below. 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns green/amber after 5 green blinks. (Any green/amber will do during the 5 blinks).

  • Page 33: Skip Auto.bas

    4.6 Skip AUTO.BAS TSPL programming language allows user to download an auto execution file to flash memory. Printer will run the AUTO.BAS program immediately when turning on printer power. The AUTO.BAS program can be interrupted without running the program by the power-on utility. Please follow the procedures below to skip an AUTO.BAS program.

  • Page 34: Configuration Utility

    5. Configuration Utility Configuration Utility is an integrated tool incorporating features that enable you to explore a printer’s settings/status; change a printer’s settings; download graphics, fonts and firmware; create a printer bitmap font; and send additional commands to a printer. With the aid of this powerful tool, you can review printer status and setting in an instant, which makes it much easier to troubleshoot problems and other issues.

  • Page 35: Printer Function

    5. 2 Printer Function 1. Connect the printer and computer with a cable. 2. Select the PC interface connected with bar code printer. USB interface Others interface The default interface setting is USB interface. If USB interface is connected to the printer, no other settings need to be changed in the interface field.

  • Page 36: Setting Ethernet By Configuration Utility

    5. 3 Setting Ethernet by Configuration Utility The Configuration Utility is enclosed in the CD disk \Config_Utility directory. Users can setup the Ethernet by using RS-232, USB and Ethernet interfaces. The following steps instruct users on configuring the Ethernet interface. 5.

  • Page 37: Using Rs-232 Interface To Setup Ethernet Interface

    5. 3. 2 Using RS-232 interface to setup Ethernet interface (1) Connect the computer and the printer with a RS-232 cable. (2) Turn on the printer power. (3) Start the Configuration Utility by double clicking on the icon. (4) Select “COM” as interface then click on the “Setup” button to setup the serial port baud rate, parity check, data bits, stop bit and flow control parameters.

  • Page 38: Using Ethernet Interface To Setup Ethernet Interface

    5. 3. 3 Using Ethernet interface to setup Ethernet interface (1) Connect the computer and the printer to the LAN. (2) Turn on the printer power. (3) Start the Configuration Utility by double clicking on the icon. (4) Select “Ethernet” as the interface then click on the “Setup” button to setup the IP address and port for the current printer's Ethernet.
  • Page 39 A printer’s IP address is assigned by DHCP server. To change the setting to static IP address, click “Static IP” radio button then enter the IP address, subnet mask and gateway. Click “Set IP” for the settings to take effect. Users can also change the “Printer Name”...

  • Page 40: Troubleshooting

    6. Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance. 6.

  • Page 41: Print Problem

    6. 2 Print Problem Problem Possible Cause Recovery Procedure Check if interface cable is well Re-connect cable to interface. connected to the interface connector. The serial port cable pin configuration is Please replace the cable with pin to not pin to pin connected. pin connected.

  • Page 42: Maintenance

    7. Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer.  Cotton swab  Lint-free cloth  Vacuum / Blower brush  100% Ethanol or Isopropyl Alcohol 2.

  • Page 43: Revise History

    Revision History Date Revision Content 2017/1/9 Modify Config Utility from V2.04 to V2.07 Revise Diagnostic Tool to Configuration Utility, 2017/3/2 careless to accidentally 36 - P220 123-0 0 1_ C...

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