Printronix Auto ID T800 Series Administrator's Manual page 228

Displayed Message
HEAD POWER FAIL
IGP/PGL ERROR
INCOMPATIBLE WITH
CUTTER
LABEL MISSING
Check Paper Path
Table 13. LCD Message Troubleshooting
Printhead lost power
1. Replace the printhead.
2. Power off the printer for 15 seconds, then power back on
again.
3. If the problem persists, contact your authorized customer
service representative.
Appears when the "Fault" option is selected from Error Report in
the front panel and there is an application programming error with
the IGP emulation PGL
1. Correct the application programming error as described in the
PGL Programmer's Reference Manual.
2. The other option is to modify Application > PGL Setup > Error
Report menu.
Peel-Off Media Handling selection was attempted with the cutter
option still installed. These modes require that the Peel option be
installed to use the Label Taken Sensor
1. Select a different Media Handling Mode.
2. Power off the printer and remove the cutter option, install
the Peel option, power on the printer and select Peel-Off
Mode.
The Label Taken Sensor did not detect the label present over the
tear bar with Peel-Off Media Handling mode enabled.
•
The label was removed before the printer stopped printing or
before the LCD "Remove Label" message displayed.
•
The label slipped behind the platen roller.
•
The label wrapped around the platen roller.
•
Peel-Off Media Handling mode was mistakenly selected.
1. Press the PAUSE key to continue printing and then wait for
the LCD "Remove Label" message before removing the label.
2. Open the pivoting deck, reinstall the label, close the deck,
press the PAUSE key, and continue printing.
3. Open the pivoting deck and remove wrapped labels from the
platen. Clean all adhesive from the platen. Reinstall labels,
close the deck, press the PAUSE key, and continue printing.
4. Select the correct Media Handling mode in the Media >
Handling section.
Solution/Explanation
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