Preface; About This Document - Alcatel 5620 Troubleshooting Manual

Preface

About this document

The 5620 SAM Troubleshooting Guide provides task-based procedures and user
documentation to:
•
collect data to help resolve issues in the network and network management
domains
•
identify the root cause and plan corrective action for:
•
list problem scenarios, possible solutions, and tools to help check:
Alcatel 5620 Service Aware Manager, Release 2.1 R2
May 2005 95-5887-01-00-B
•
alarm conditions on a network object or customer service
•
problems on customer services with no associated alarms
•
network management LANs
•
PC and Sun platforms and operating systems
•
5620 SAM client GUIs and client OSS applications
•
5620 SAM servers
•
5620 SAM databases
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