Alcatel 5620 Troubleshooting Manual page 196

Index
troubleshooting (continued) — workflows
server to redundant database
communications, 9-12
slow 5620 SAM client performance, 8-2
slow server response, 9-5
SNMP traps, 9-9
Solaris, 7-2
SSL and PKI certificates, 8-14
SSL and PKI certificates on server, 9-15
support, 1-5
tools, 2-3
using event logs, 2-4
using OAM diagnostic tools, 2-3
using topology maps, 5-4
Windows, 7-10
troubleshooting redundancy using nms-
server.xml file, 9-14
troubleshooting services, 4-3
identify H-VPLS, 4-5
reviewing ACL filter, 4-23
reviewing MPLS LSP route, 4-21
verify egress connectivity, 4-8
verify FIB, 4-7
verify frame transmission size, 4-12
verify service connectivity, 4-14
verify service tunnel connectivity, 4-17
verify states, 4-6
verifying MPLS LSP connectivity, 4-19
Tunnel Ping, 4-17
U
UDP ports, 6-4
user and group permission compatability, 8-8
V
version compatability, 8-8
vmstat command, 7-6
W
warning message
additional information required, 11-2
commitment of changes from a form and its
sub-forms, 11-3
IN-6
duplicate configuration form conflicts,
11-5
incorrect data entry, 11-2
overview, 11-2
responding to, 11-5
service disruption, 11-4
unable to complete requested action, 11-3
Windows
troubleshooting, 7-10
workflows
troubleshooting network using 5620 SAM,
2-5
troubleshooting services, 4-3
Alcatel 5620 Service Aware Manager, Release 2.1 R2
May 2005 95-5887-01-00-B