Procedure 10-6 Problem: Database Redundancy Is Not Working; Procedure 10-7 Problem: Unable To Verify That Oracle Database And Listener Services Have Started - Alcatel 5620 Troubleshooting Manual

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Procedure 10-6 Problem: database redundancy is not working

Database redundancy between an primary (active) and standby is performed during
installation.
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Procedure 10-7 Problem: unable to verify that Oracle database and
Listener services have started
Oracle database and listener services are started by default on Windows PCs and Solaris
workstations. If you are unsure of the status of Oracle database and listener services,
perform the following.
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Alcatel 5620 Service Aware Manager, Release 2.1 R2
May 2005 95-5887-01-00-B
Restore the database using RMAN command by typing:
RMAN>restore database; ↵
RMAN>recover database; ↵
RMAN>alter database open resetlogs; ↵
Warning — Performing any database modifications using the Oracle
database management tools can cause irreparable harm to the database
and your network management data. Performing such modifications can
void your Alcatel warranty and support agreements. Contact your Alcatel
technical support representative to help you troubleshoot your database.
Ensure that database redundancy configuration was performed properly, as
specified in the 5620 SAM Installation and Upgrade Guide:
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The primary database was configured before the standby database.
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The primary and standby databases must be on different workstations.
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Ensure the active and standby database directory structures and configurations
are identical on both workstations.
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Ensure that there are identical operating system and versions of the 5620 SAM
software installed on the active and standby database workstations.
Ensure there are no LAN communication problems between the active and standby
database platforms. Consult your LAN troubleshooting guidelines, or chapter 6 for
more information.
Ensure the database redundancy parameters are properly configured in the
5620 SAM server nms-server.xml file. See Procedure 9-11.
Ensure that database configuration was performed properly, as specified in the
5620 SAM Installation and Upgrade Guide
To verify that Oracle Listener and Oracle database services have started.
a On Windows PCs:
10 — Troubleshooting the 5620 SAM database
10-7