Procedure 3-5 To Determine Root Cause Using Related Objects - Alcatel 5620 Troubleshooting Manual

3 — Troubleshooting network alarms

Procedure 3-5 To determine root cause using related objects

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c If the object Administrative State is Down, it is not the root cause of the alarm
on the object; however, it may cause alarms higher in the network object
hierarchy. Change the Administrative State to Up. See section 3.4 for a sample
underlying port state problem. This will not clear the alarm on the affected
object that you are investigating. Perform Procedure 3-5 to review related
object information.
From the Alarm Info form for the affected object (see Procedure 3-4), click on the
Related Objects tab button. The Related Objects form opens, as shown in Figure
3-4.
The Related tab button identifies the managed objects that are related to the object
in the alarm and provides useful information for root cause analysis.
The Propagated tab button identifies objects higher in the managed object hierarchy
that have problems resulting from the state of the affected object. This information
is not useful for root cause analysis but is helpful in identifying other affected
objects.
Find the object type that is lowest in the network object hierarchy. See the object
hierarchy in Table 3-1.
Figure 3-4 Related Objects
Alcatel 5620 Service Aware Manager, Release 2.1 R2
May 2005 95-5887-01-00-B