Procedure 9-9 Problem: Communication Issues Between The; 5620 Sam Server And Database - Alcatel 5620 Troubleshooting Manual

9 — Troubleshooting 5620 SAM server issues
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Procedure 9-9 Problem: Communication issues between the

5620 SAM server and database

Check the following:
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9-12
Ensure that the integration software is properly configured, as described in the
5620 SAM Installation and Upgrade Guide.
Configure the param.cfg file on the 5620 NM to ensure that alarms are forwarded
from the 5620 SAM to the 5620 NM AS tool:
Open a command tool on the 5620 NM.
Navigate to the AS IM directory on the 5620 NM by typing:
/opt/netmgt/ALMAP/as/data/ascurim_0 ↵
Open the param.cfg file.
Set the NSP_USE_NSP parameter to True.
Ensure that the following param.cfg file parameters are configured to True:
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DROP_FREE_ALARMS
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CORBA_SERVER_DISCOVERY
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UNMANAGE_ON_TERMINATION
Save the changes and close the file.
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ensure that you can ping the database from the 5620 SAM server, as described
in Procedure 9-2
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use your LAN troubleshooting procedures to ensure there are no firewall ports
blocking or other LAN issues; port information is available in Procedure 6-4
Go to the install directory/nms/config directory or folder and locate the
nms-server.xml file to check that database values are set correctly to allow the
5620 SAM server to communicate with the database.
i Open the nms-server.xml key file using a text editor. Search on the tag <db>.
ii Verify the following:
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the port number indicated is available between the server and the database
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the correct database host IP address is indicated
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the database name, database username, and password match the names
configured during installation, as described in the 5620 SAM Installation
and Upgrade Guide
iii Save the changes, if required, and close the file.
Alcatel 5620 Service Aware Manager, Release 2.1 R2
May 2005 95-5887-01-00-B