Alcatel 5620 Troubleshooting Manual page 181

The 5620 SAM database stores the log records associated with the user activity. A
system administrator can use the 5620 SAM-O interface to export log data in an
XML format. (Filtered lists of log entries can also be retrieved through the
5620 SAM-O interface.) You can use the XML log data as an archive mechanism or
statistical analysis method. See the Alcatel 5620 SAM-O OSS Interface Developer
Guide for more information.
The 5620 SAM GUI allows administrative operators to view client activity log
entries. The default setting of the 5620 SAM is to chronologically sort the log entries.
You can also filter a log based on the following criteria:
•
user who initiated the operation
•
request ID associated with the operation
•
object that was the target of the operation
•
execution status of the operation
There can be multiple log entries for a single client operation, for example:
•
request received
•
database update
•
deployment
You can use the request ID for log entries to:
•
correlate the log entries associated with a single client operation
•
sort the client activity log and identify the log entries associated with a single
client operation
The can also be no log entries for a client operation.
Table 13-2 lists the log file entries for select 5620 SAM actions.
Alcatel 5620 Service Aware Manager, Release 2.1 R2
May 2005 95-5887-01-00-B
You must manually refresh the display in the Activity
Note —
Manager Log form to view latest log entry information.
Administrative operators can independently enable and
Note —
disable each activity log. See the 5620 SAM User Guide for
information on how to enable and configure the activity logs
associated with the Activity Log Manager form.
13 — Troubleshooting with the client activity log
13-3