Procedure 8-4 Problem: I Performed An Action, Such As Saving A Configuration, But I Cannot See Any Results - Alcatel 5620 Troubleshooting Manual

Procedure 8-4 Problem: I performed an action, such as saving a
configuration, but I cannot see any results
Possible causes are:
1
2
Alcatel 5620 Service Aware Manager, Release 2.1 R2
May 2005 95-5887-01-00-B
•
Failed SNMP communication between the server and router. See Procedure 9-5
in chapter 9 for more information.
•
Failed deployment of the configuration request.
For the 5620 SAM client, perform the following:
i Choose Mediation→Deployment and Site Backup/Upgrade from the
5620 SAM main menu.
The Deployment and Site Backup/Upgrade form with the Deployers tab button
displayed appears. Failed deployments are listed, and deployer, tag, state and
other information is displayed. The possible states for a deployment are:
•
Deployed
•
Pending
•
Failed — Resource Unavailable. Failure occurred because one of the
resources required to apply the configuration is not present in the
5620 SAM database
•
Failed — Configuration. Failure occurred because the configuration could
not be applied to the specified objects
•
Failed — Partial. Failure occurred at deployment and some of the
configuration can been sent to the network
•
Failed — Internal Error. Failure a occurred due to general error conditions.
Code is intended as a catch-all code for all other possible errors
•
Cancelled
•
Postponed
You can also suspend or resume deployment retries by clicking on the
Suspend Retries or Resume Retries button. You can clear a deployment by
clicking on the Clear button.
A deployment that is not sent to the managed devices means that the intended
configuration change has not been made.
ii Choose a failed deployment and click on the Edit button to view additional
information.
When a deployment has failed, and you have received a deployment alarm, check
the following:
i Using CLI, check on the device whether the deployment change is on the
device.
ii If the change is on the device, the deployment alarm was likely raised because
the configuration already exists on the device. Clear the failed deployment and
resynchronize the device with the 5620 SAM.
If the change is not on the device, collect the information from the edit
deployment form and contact your Alcatel support representative.
8 — Troubleshooting 5620 SAM client GUI
8-5