Procedure 9-12 Problem: Server Is Unresponsive After Ssl Is Configured - Alcatel 5620 Troubleshooting Manual

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Procedure 9-12 Problem: server is unresponsive after SSL is
configured
You may not be able to display the server status or stop the server when SSL is enabled.
Ensure the following:
Use the following java virtual machine statement in the appropriate *.bat or *.bash file.
-Djavax.net.ssl.trustStore=samserver.keystore
where samserver.keystore is the full path to the keystore
Alcatel 5620 Service Aware Manager, Release 2.1 R2
May 2005 95-5887-01-00-B
The detection failure check default time for primary to standby server pings should
be sufficient in most network cases. However, when there are dropped packets in
the NMS LAN, the server redundancy check timeout value should be changed to
ensure LAN problems do not cause a server activity switch.
i As admin, open a command or shell tool.
ii Change to the install_dir/nms/jboss/server/default/deploy directory
iii Open the cluster-service.xml file using an editor.
iv Change the ping timeout value. The default value is 1500 ms, and the server
tries to verify connectivity three times. By default, the activity switch occurs (3
X timeout_value) + timeout_value)).
v Save the changes and close the file.
Check firewall configurations, and ensure that the cluster-service.xml file in the
/nms/jboss/server/default/deploy directory is properly configured, as indicated in the
Alcatel 5620 SAM Planning Guide.
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the server nmsserver.bat or .bash file is updated with the correct java virtual
machine argument to include the path to the certificate keystore, as described in
the 5620 SAM User Guide
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if the server status cannot be displayed, update the execjava.bat or .bash file
with the correct java virtual machine argument to include the path to the
certificate keystore, as described in the 5620 SAM User Guide
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the server is restarted after the nmsserver.bat file is updated
9 — Troubleshooting 5620 SAM server issues
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