Problems Encountered Form Overview - Alcatel 5620 Troubleshooting Manual

12 — Troubleshooting with Problems Encountered forms
12.1

Problems Encountered form overview

The Problems Encountered form reports error conditions on the client software for
which there are no associated warning messages or when the client software cannot
identify the problem. Figure 12-1 shows the Problems Encountered form.
Table 12-1 describes the fields in the Problems Encountered form.
Field name Description
Class Specifies the object type that is the source of the problem
Operation Specifies the type of operation that was attempted when the problem occurred.
Affected Object Specifies the name of the affected object. Typically, if a Problems Encountered form appears
when you are trying to create a object, this field contains N/A because the object has not been
created.
Description Specifies a short description of the problem, which may help you determine the cause of the
problem and how to correct the problem. For additional information, click on the Edit button. The
information may not be enough for you to correct the problem. The information can be used by
your technical support representative to help resolve the problem.
12-2
Figure 12-1 Problems Encountered form
Table 12-1 Problems Encountered form field descriptions
Alcatel 5620 Service Aware Manager, Release 2.1 R2
May 2005 95-5887-01-00-B