Procedure 3-9 To Clear Alarms Related To An Underlying Port State Problem - Alcatel 5620 Troubleshooting Manual

3 — Troubleshooting network alarms
Procedure 3-9 To clear alarms related to an underlying port state
problem
This procedure describes how to clear the 16 alarms from the sample problem described
in this section. The troubleshooting process determined that a port, which supports LAG
1 at Site 10.1.200.53, is Down.
1
2
3
3-16
Figure 3-11 Physical port states in Properties form
The form includes the following port information:
•
Status is Admin Down.
•
Operational State is Down
•
Administrative State is Down
•
Equipment Status is OK
•
State: Link Down
There are no physical port equipment alarms, however, the port Status is Admin
Down. This indicates that the root problem is the port Administrative state. Perform
procedure 3-9 to clear alarms related to an underlying port state problems.
In the navigation tree Equipment view, locate port 1/1/2 under the Shelf object
supporting LAG 1 at Site 10.1.200.53. The State is Admin Down.
Choose the port and choose Turn Up from the contextual menu. Of the 18 alarms,
16 automatically clear. The remaining two alarms are Session alarms.
Choose one of the remaining alarms and choose Show Affected Object from the
contextual menu. The affected object properties form opens.
Alcatel 5620 Service Aware Manager, Release 2.1 R2
May 2005 95-5887-01-00-B