Procedure 3-4 To Determine Probable Cause And Root Cause Using Alarm And Affected Object Information - Alcatel 5620 Troubleshooting Manual

3 — Troubleshooting network alarms
Procedure 3-4 To determine probable cause and root cause using
alarm and affected object information
Alarms are generated by managed objects. Objects with alarms are called affected
objects.
1
3-6
Figure 3-2 Acknowledge related problems
iii Choose all the alarms listed.
iv Right-click on the alarm list, then choose Acknowledge Alarm(s) from the
contextual menu. The Alarm Acknowledgement form opens and lists all of the
selected alarms. If required, add text in the Acknowledgement Text box.
v Select the Acknowledgement check box and click on the OK button. A
command confirmation appears.
vi Click on the OK button to continue. A check mark appears for each of the
selected alarms under the Ack. column in the dynamic alarm list.
Double-click on the selected alarm in the dynamic alarm list. The Alarm Info form
opens as shown in the example in Figure 3-3.
Alcatel 5620 Service Aware Manager, Release 2.1 R2
May 2005 95-5887-01-00-B