Procedure 4-3 To Verify The Fib Configuration - Alcatel 5620 Troubleshooting Manual

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Procedure 4-3 To verify the FIB configuration

This procedure describes how to verify the connectivity of customer equipment on the
service tunnel.
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Alcatel 5620 Service Aware Manager, Release 2.1 R2
May 2005 95-5887-01-00-B
Implement and verify the solution for the service problem.
•
If the problem no longer exists on the service, you have completed the
troubleshooting workflow for services. Disable the OAM diagnostics to conserve
system resources. See the 5620 SAM User Guide.
•
If the service problem persists, another type of problem may exist on your
service. Go to section 4.2 and repeat the troubleshooting workflow. If the
troubleshooting workflow does not identify the problem with your service, contact
your Alcatel technical support representative. See section 1.4 for more
information.
Click on the L2 Interfaces tab button on the Services (Edit) form. A list of L2
interfaces appears.
Double-click on a row in the list. The L2 Interfaces form appears.
Click on the Forwarding Control tab button.
Click on the FIB Entries tab button.
Click on the Resync button.
a If there is a list of FIB entries, confirm the number of entries with the customer
configuration requirement. If the configuration meets the customer
requirement, go to step 7 in section 4.2.
b If there are no FIB entries, there is a configuration problem with the customer
equipment or the connection from the equipment to the service tunnel.
i Confirm that the 5620 SAM service configuration aligns with the customer
requirements.
ii Confirm that there are no problems with the customer equipment and
associated configuration.
iii Implement and verify the solution for the service problem.
•
If the problem no longer exists on the service, you have completed the
troubleshooting workflow for services. Disable the OAM diagnostics to
conserve system resources. See the 5620 SAM User Guide.
•
If the service problem persists, another type of problem may exist on
your service. Go to section 4.2 and repeat the troubleshooting
workflow. If the troubleshooting workflow does not identify the
problem with your service, contact your Alcatel technical support
representative. See section 1.4 for more information.
4 — Troubleshooting services
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