Procedure 8-11 Problem: I Saved A Configuration On The Gui, But Cannot See The Change; Procedure 8-12 Problem: I Performed A Search Or List Function, And It Takes Too Long To Complete - Alcatel 5620 Troubleshooting Manual

8 — Troubleshooting 5620 SAM client GUI
Procedure 8-11 Problem: I saved a configuration on the GUI, but
cannot see the change
The 5620 SAM supports the configuration of certain complex objects, such as services,
using a sequence of configuration forms and steps or templates. Additional configuration
forms and steps may be contained within the main, or parent, configuration form. For
example, when you configure a VLL service, a site configuration form is contained within
the main configuration form. In turn, an L2 interface configuration form is contained within
the site configuration form. Alternately, when you use service templates, parent
templates for site configuration must also be configured.
Objects configured in contained configuration forms are not saved until the main
configuration form is saved. For example, when you configure a VLL service, sites or L2
interfaces that you have configured are not saved until the service is created when the
main configuration form is saved. You cannot view new objects or new object
configurations in other parts of the GUI, such as the equipment manager, until the service
is saved.
The 5620 SAM displays a dialog box that indicates when objects that have been
configured in contained configuration forms will not be saved until parent configuration
forms are saved.
Procedure 8-12 Problem: I performed a search or list function, and
it takes too long to complete
You can perform simple or complex searches using the Find menu on the 5620 SAM
main menu to query the database for information about services, subscribers, and other
stored data. When you use a simple search to display, at the same time, the following
types and numbers of objects, performance may be affected. Use a filtered search to
reduce the number of objects.
8-12
b Changing the operating system system clock on the server PC or workstation
can cause communication problems on the client. If the server system clock is
changed, the clients should log off and the server should be restarted. Alcatel
recommends that the server system clock should be tied to a synchronous
timing source, to eliminate time shifts that may lead to polling and
communication problems.
•
more than 5 000 services and more than 5 000 services for subscribers
•
more than 10 000 FIB or ACL entries
Alcatel 5620 Service Aware Manager, Release 2.1 R2
May 2005 95-5887-01-00-B