Alcatel 5620 Troubleshooting Manual page 17

Procedure 9-10 Problem: Statistics are rolling over too quickly.................. 9-13
Procedure 9-11 Problem: Redundancy issues for the 5620 SAM
Procedure 9-12 Problem: server is unresponsive after SSL is
10 - Troubleshooting the 5620 SAM database
10.1 Database troubleshooting ................................................................................ 10-2
Procedure 10-1 Problem: My database is running out of disk space.......... 10-2
Procedure 10-2 Problem: A short database backup interval is creating
Procedure 10-3 Problem: I need to immediately restore a backed-up
Procedure 10-4 Problem: The Oracle database is not performing as
Procedure 10-5 Problem: The database restore fails with a no
Procedure 10-6 Problem: database redundancy is not working ................. 10-7
Procedure 10-7 Problem: unable to verify that Oracle database and
11 - 5620 SAM client GUI warning message output
11.1 5620 SAM client GUI warning message overview ........................................... 11-2
Incorrect data entry ...................................................................................... 11-2
Additional information required .................................................................... 11-2
Unable to complete requested action .......................................................... 11-3
Commitment of changes from a form and its sub-forms .............................. 11-3
Service disruption warning........................................................................... 11-4
Duplicate configuration form conflicts .......................................................... 11-5
11.2 Responding to 5620 SAM client GUI warning messages ................................ 11-5
Procedure 11-1 To respond to a warning message.................................... 11-5
12 - Troubleshooting with Problems Encountered forms
12.1 Problems Encountered form overview ............................................................. 12-2
12.2 Using Problems Encountered forms ................................................................ 12-3
Procedure 12-1 To view additional problem information............................. 12-3
Procedure 12-2 To collect problem information for support........................ 12-3
13 - Troubleshooting with the client activity log
13.1 Activity Log Manager form overview ................................................................ 13-2
13.2 Using Activity Log Manager forms ................................................................... 13-4
Procedure 13-1 To identify the user associated with a network
Procedure 13-2 To identify the database activity for a user request........... 13-5
Procedure 13-3 To identify the deployment results for a user request ....... 13-5
Procedure 13-4 To retrieve historical user logs .......................................... 13-6
Alcatel 5620 Service Aware Manager, Release 2.1 R2
May 2005 95-5887-01-00-B
5620 SAM server and database........................................................... 9-12
server and database ............................................................................ 9-14
configured ............................................................................................ 9-15
database performance issues .............................................................. 10-3
database to recover from a catastrophic problem................................ 10-4
expected on a Solaris platform............................................................. 10-5
backupsets error .................................................................................. 10-6
Listener services have started ............................................................. 10-7
problem ................................................................................................ 13-4
Contents
10-1
11-1
12-1
13-1
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