Troubleshooting Windows Platforms - Alcatel 5620 Troubleshooting Manual

7 — Troubleshooting Solaris and Windows platforms
7.2

Troubleshooting Windows platforms

Many of the commands in section 7.1 and throughout the rest of the 5620 SAM
Troubleshooting Guide can also be performed on a Windows platform PC. In all
cases, the commands are run from the DOS command line. As well, you can check
PC performance and running process details using the Task Manager. Some of the
commands include:
•
ping
•
tracert
•
taskmgr (Task Manager)
•
ipconfig
The Windows Task Manager provides details about programs and processes that run
on the PC. If you are connected to a LAN, you can also view network status and
check network performance. Depending on the NOC work environment and shared
computer usage policy, you can also view additional information about other users.
Use your PC and Windows operating procedure manuals, or check with the IT
department, for information about stopping programs or processes, starting
programs, and viewing the dynamic display of computer performance using the Task
Manager.
7-10 Alcatel 5620 Service Aware Manager, Release 2.1 R2
May 2005 95-5887-01-00-B