Using Activity Log Manager Forms; Procedure 13-1 To Identify The User Associated With A Network Problem - Alcatel 5620 Troubleshooting Manual

13 — Troubleshooting with the client activity log
Action
Receive client request
Completion of database update
Completion of deployment operation
Failed authentication attempt, either
through native 5620 SAM
authentication or through an external
authentication mechanism
Disabling of a user account because
of too many failed authentication
attempts
Violation of user permissions through
the XML OSS interface
Note
(1)
The 5620 SAM also raises an alarm for log entries that are related to security.
13.2

Using Activity Log Manager forms

The following procedures describe how to use the Activity Log Manager form to
correlate user requests and deployment activity.
Procedure 13-1 To identify the user associated with a network
problem
1
2
3
13-4
Table 13-2 Log file information
(1)
(1)
(1)
Click on the Deployment Log (userlog) entry in the Activity Log Manager form.
Select the filter properties for the log display, if required.
Click on the Search button. A list of deployment log activity appears.
Log file entries
•
date and time the log entry was created
•
user who initiated the request
•
request ID (supplied by the client)
•
package-qualified class of the target object
•
fully distinguished name of the target object
•
name of the target object (if different from the fully
distinguished name
•
name of the operation requested
•
source of the request (GUI or XML OSS interface)
•
date and time the log entry was created
•
user who initiated the request
•
request ID (supplied by the client)
•
type of operation performed (insert, delete, or modify)
•
fully distinguished name of the target object
•
result of the update (success or failure)
•
date and time the log entry was created
•
user who initiated the request
•
request ID (supplied by the client)
•
deployer ID
•
deployment stage
•
package-qualified class of the target object
•
fully distinguished name of the target object
•
result of the deployment (success or failure)
•
date and time the log entry was created
•
name of the operator the event relates to
•
type of event, for example, failed login or disabled
account
Alcatel 5620 Service Aware Manager, Release 2.1 R2
May 2005 95-5887-01-00-B