Troubleshooting A Vpls Configuration Problem; Procedure 3-10 To Troubleshoot A Vpls Configuration Problem - Alcatel 5620 Troubleshooting Manual

Service aware manager
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Troubleshooting a VPLS configuration problem

A VPLS configuration problem in the sample network produced the list of alarms
shown in Figure 3-12.
The following procedure describes how to troubleshoot the problem.

Procedure 3-10 To troubleshoot a VPLS configuration problem

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Alcatel 5620 Service Aware Manager, Release 2.1 R2
May 2005
95-5887-01-00-B
Click on the Resynch button. An Object deleted notification appears and the alarm
clears automatically.
Repeat Steps 3 and 4 for the remaining alarm.
Figure 3-12 VPLS service alarm list_3
Review the alarms in the order that they were generated. The Time Detected
column shows that three alarms were generated at the same time, which is a good
indication that these are correlated.
Find the object in the Object Type column that is lowest in the network object
hierarchy as shown in Table 3-1. Circuit is the lowest object. There are two circuit
alarms on circuit 28-2.
Choose one of the two circuit alarms and acknowledge the alarm. In this example,
the selected alarm is circuit alarm: Site ID 10.1.200.53.
Select the alarms related to this affected object and acknowledge those alarms as
described in procedure 3-3.
Double-click on the alarm in the list to view information for the affected object in the
Alarm Info form. Review the information about the alarm.
Affected object is circuit.
Alarm type is configuration alarm.
Probable cause is frame size problem.
Domain is Service Tunnel Management.
3 — Troubleshooting network alarms
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