4
5
Troubleshooting a VPLS configuration problem
A VPLS configuration problem in the sample network produced the list of alarms
shown in Figure 3-12.
The following procedure describes how to troubleshoot the problem.
Procedure 3-10 To troubleshoot a VPLS configuration problem
1
2
3
4
5
Alcatel 5620 Service Aware Manager, Release 2.1 R2
May 2005
95-5887-01-00-B
Click on the Resynch button. An Object deleted notification appears and the alarm
clears automatically.
Repeat Steps 3 and 4 for the remaining alarm.
Figure 3-12 VPLS service alarm list_3
Review the alarms in the order that they were generated. The Time Detected
column shows that three alarms were generated at the same time, which is a good
indication that these are correlated.
Find the object in the Object Type column that is lowest in the network object
hierarchy as shown in Table 3-1. Circuit is the lowest object. There are two circuit
alarms on circuit 28-2.
Choose one of the two circuit alarms and acknowledge the alarm. In this example,
the selected alarm is circuit alarm: Site ID 10.1.200.53.
Select the alarms related to this affected object and acknowledge those alarms as
described in procedure 3-3.
Double-click on the alarm in the list to view information for the affected object in the
Alarm Info form. Review the information about the alarm.
•
Affected object is circuit.
•
Alarm type is configuration alarm.
•
Probable cause is frame size problem.
•
Domain is Service Tunnel Management.
3 — Troubleshooting network alarms
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