Alcatel 5620 Troubleshooting Manual page 194

Service aware manager
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Index
model — services
model
problem-solving, 1-2
modem errors, 6-3
mpstat command, 7-2
MTU mismatch, 3-17, 3-36
clear Frame Size alarm, 3-18
root cause, 3-7
MTU Ping, 4-12
N
netstat command, 6-4
network faults
workflow using alarms, 3-2
network management domain troubleshooting,
6-2
Network management troubleshooting, 2-3
network topology map, 5-2
Network troubleshooting, 2-2
alarm monitoring, 2-2
service monitoring, 2-3
NMS troubleshooting process, 2-2
O
OAM diagnostic tools, 2-3
OAM diagnostics, 4-2
Circuit Ping, 4-14
LSP Ping, 4-19
LSP Trace, 4-21
MAC Ping, 4-8
MTU Ping, 4-12
Tunnel Ping, 4-17
Oracle
5620 SAM database troubleshooting
restrictions, 10-2
Solaris kernel sizing, 10-5
Oracle database and listener
5620 SAM database, 10-7
OSS client
troubleshooting, 8-2
IN-4
P
platform recommendation
5620 SAM clients, 8-2
5620 SAM database, 10-2
5620 SAM server, 9-5
poller problem alarms, 9-11
port state
clear related alarms, 3-16
ports
opening through firewalls, 6-4
printing from Solaris platform 5620 SAM
clients, 8-3
Problems Encountered form, 12-2, 13-2
collecting information, 12-3
viewing information, 12-3, 13-4
property files, 2-4
R
redundancy
5620 SAM database, 10-7
5620 SAM server, 9-14
related object alarm information, 8-13
related objects
alarm information, 3-2, 3-6
root cause analysis, 3-8
restoring a database
5620 SAM database, 10-4
resynchronization, 9-11
root cause
affected object and related object, 3-2
correlated alarms, 3-3
related objects, 3-8
strategy, 3-2
S
server troubleshooting, 9-2
service tunnels
verifying connectivity, 4-17
services
FIB configuration, 4-7
H-VPLS identification, 4-5
menus, 4-5
status of components, 4-6
Alcatel 5620 Service Aware Manager, Release 2.1 R2
May 2005
95-5887-01-00-B

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