HPE ProLiant ML350 Gen10 User Manual
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HPE ProLiant ML350 Gen10 User Manual

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HPE ProLiant ML350 Gen10 Server User
Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage
systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer
equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 870691-001
Published: September 2017
Edition: 1

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Summary of Contents for HPE ProLiant ML350 Gen10

  • Page 1 HPE ProLiant ML350 Gen10 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2017 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Component identification................8 Front panel components........................8 Serial number/iLO information pull tab..................9 Front panel LEDs and buttons......................9 UID button functionality......................10 Power fault LEDs........................10 Rear panel components........................11 Rear panel LEDs..........................13 System board components........................14 System maintenance switch descriptions................16 PCIe slot description.......................17 Processor, heatsink, and socket components................
  • Page 4 Unlock the front bezel........................38 Open the front bezel.......................... 39 Remove the front bezel........................39 Install the front bezel......................... 40 Store the front bezel keys........................40 Position the tower server for hardware configuration................ 41 Position the tower server for operation....................42 Extend the server from the rack......................43 Remove the server from the rack......................
  • Page 5 HPE Trusted Platform Module 2.0 Gen10 option................138 Overview..........................138 HPE Trusted Platform Module 2.0 Guidelines..............139 Installing and enabling the HPE TPM 2.0 Gen10 Kit............139 Installing the Trusted Platform Module board............139 Enabling the Trusted Platform Module...............142 Retaining the recovery key/password................ 143 Cabling......................144...
  • Page 6 Scripting Toolkit for Windows and Linux..................164 UEFI System Utilities........................164 Selecting the boot mode ...................... 165 Secure Boot.......................... 165 Launching the Embedded UEFI Shell ..................166 HPE Smart Storage Administrator....................166 USB support............................ 167 External USB functionality....................167 Redundant ROM support.........................167 Safety and security benefits....................167 Keeping the system current......................167...
  • Page 7 Power supply specifications......................174 HPE 500W Low Halogen Non-hot-plug Power Supply............174 HPE 500W Flex Slot Platinum Hot Plug Low Halogen Power Supply........175 HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply........176 HPE 800W Flex Slot Titanium Hot Plug Low Halogen Power Supply........176 HPE 800W Flex Slot Universal Hot Plug Low Halogen Power Supply.........

  • Page 8: Component Identification

    Component identification This chapter describes the external and internal server features and components. Front panel components Item Description iLO Service Port USB 3.0 ports (2) Box 1 Half-height media bay 1 (for SAS LTO tape drive option or USB RDX drive option) Half-height media bay 2 (for USB RDX drive option) Optical drive bay (for slim-type SATA optical drive option) Serial number/iLO information pull tab...

  • Page 9: Serial Number/Ilo Information Pull Tab

    The other side shows the default iLO account information and QR code label. Use a mobile device to scan the QR code label to display the server mobile product page (http:// www.hpe.com/qref/ml350gen10). This page contains links to server setup information, spare part numbers, QuickSpecs, troubleshooting resources, and other useful product links.

  • Page 10: Uid Button Functionality

    I/O cable is disconnected. UID button functionality The UID button can be used to display the HPE ProLiant Pre-boot Health Summary when the server will not power on. For more information, see the latest HPE iLO User Guide on the Hewlett Packard Enterprise website.

  • Page 11: Rear Panel Components

    2 flashes Memory 3 flashes Riser board PCIe slots 4 flashes FlexibleLOM 5 flashes Removable HPE Smart Array SR Gen10 controller 6 flashes System board PCIe slots 7 flashes Power backplane or storage backplane 8 flashes Power supply 9 flashes...
  • Page 12 Item Description Standard power supply (non-hot-plug) Flexible Slot power supply 2 (hot-plug) Flexible Slot power supply 1 (hot-plug) PCIe slots 5-8 (bottom to top) Display port VGA port Serial port iLO Management Port NIC port 2 (1Gb) NIC port 1 (1Gb) NIC port 4 (1Gb) NIC port 3 (1Gb) USB 3.0 ports (2)

  • Page 13: Rear Panel Leds

    Rear panel LEDs Item Description Status Power supply LEDs Solid green = Normal Off = System is off or power supply has failed. iLO status LED Solid green = Linked to network Flashing green = Network active Off = No network activity iLO link LED Solid green = Network link Off = No network link...

  • Page 14: System Board Components

    Item Description Status NIC link LED Solid green = Network link Off = No network link UID LED Solid blue = Activated Flashing blue = System being managed remotely Off = Deactivated System board components Item Description Smart Array modular controller connector (AROC) Standard power supply connector Power distribution board connector Smart Storage Battery connector...
  • Page 15 Item Description Slot 7 PCIe3 x16 (16, 8, 4, 1) Slot 6 PCIe3 x8 (8, 4, 1) Slot 5 PCIe3 x16 (16, 8, 4, 1) Fan connector 5 Fan connector 6 Slot 4 PCIe3 x8 (4, 1) Slot 3 PCIe3 x16 (16, 8, 4, 1) NVMe riser sideband connector for PCIe slot 3 Slot 2 PCIe3 x8 (4, 1) NVMe riser sideband connector for PCIe slot 1...

  • Page 16: System Maintenance Switch Descriptions

    Item Description Box 2 drive power connector Box 1 drive power connector Fan connector 3 Fan connector 2 Fan connector 1 The PCIe3 expansion slots 5–8 are associated with processor 2. The PCIe3 expansion slots 1–4 are associated with processor 1. System maintenance switch descriptions Position Default...

  • Page 17: Pcie Slot Description

    PCIe slot description Item Description Definition Each PCIe version corresponds to a specific data PCI Express version transfer rate between the processor and peripheral devices. Generally, a version update corresponds to an increase in transfer rate. • PCIe 1.x • PCIe 2.x •...

  • Page 18: Processor, Heatsink, And Socket Components

    Processor, heatsink, and socket components Item Description Heatsink nuts Processor frame Pin 1 indicator Heatsink latch Alignment post Symbol also on the processor and frame. Drives LFF drive LED definitions Item Definition Fault/UID (amber/blue) Online/Activity (green) Processor, heatsink, and socket components...
  • Page 19 Online/Activity LED Fault/UID LED (amber/ Definition (green) blue) On, off, or flashing Alternating amber and One or more of the following conditions exist: blue • The drive has failed. • A predictive failure alert has been received for this drive. •...

  • Page 20: Sff Smartdrive Components

    Use the Embedded SATA Configuration option to enable embedded chipset SATA (Serial Advanced Technology Attachment) controller support. You can select AHCI or HPE Smart Array S100i SR Gen10 SW RAID support. Make sure that you are using the correct operating system drivers for your selected option.

  • Page 21: Nvme Ssd Components

    CAUTION: Dynamic Smart Array is not supported when the boot mode is configured to Legacy BIOS Mode. Enabling Dynamic Smart Array RAID results in data loss or data corruption on existing SATA drives. Back up all drives before enabling this option. See your operating system documentation before enabling SATA AHCI support to ensure your base media drivers support this feature.

  • Page 22: Drive Bay Numbering

    Item Description Status Locate LED Solid blue = The drive is being identified by a host application. Flashing blue = The drive carrier firmware is being updated or requires an update. Activity ring LED Rotating green = Drive activity Off = No drive activity Drive status LED Solid green = The drive is a member of one or more logical drives.

  • Page 23: Sff Drive Bay Numbering: Smart Array Controller

    When the backplane is connected to a SAS expander, all drive boxes are treated as a single box 1. This means the drive bay numbering is continuous. SFF drive bay numbering: Smart Array controller Tower orientation Rack orientation SFF drive bay numbering: Smart Array controller...

  • Page 24: Sff Drive Bay Numbering: Sas Expander

    SFF drive bay numbering: SAS expander Tower orientation Rack orientation SFF drive bay numbering: SAS expander...

  • Page 25: Nvme Drive Bay Numbering

    NVMe drive bay numbering Tower orientation Rack orientation NVMe drive bay numbering...

  • Page 26: Lff Drive Bay Numbering: Smart Array Controller

    LFF drive bay numbering: Smart Array controller Tower orientation Rack orientation Fan bay numbering Fans 5 and 6 are preinstalled in the chassis while fans 1–4 are preinstalled in the fan cage option. LFF drive bay numbering: Smart Array controller...

  • Page 27: Media Device Screws

    Media device screws There are 16 T-15 Torx screws located on the server chassis. These screws are provided as spare screws for installing media devices. Expansion board screws There are T-15 Torx screws located on the underside of the PCI blank retainer. These are screws for installing PCIe standup plug-in expansion board options.
  • Page 28 Component identification...

  • Page 29: Setup

    Delivered by experienced, certified engineers, Hewlett Packard Enterprise support services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. Hewlett Packard Enterprise support services let you integrate both hardware and software support into a single package.

  • Page 30: Operational Requirements

    If the server was shipped in a rack, remove the shipping brackets. 7. Configure the server. 8. Install or deploy an operating system. 9. Register the server. To configure arrays, see the HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard Enterprise website. Operational requirements Space and airflow requirements...

  • Page 31: Temperature Requirements

    CAUTION: If a third-party rack is used, observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment: • Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow 5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate airflow (equivalent to the required 64 percent open area for ventilation).

  • Page 32: Server Warnings And Cautions

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, Hewlett Packard Enterprise recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.
  • Page 33 • Be sure sufficient clearance exists for cabling, installation and removal of the server, and movement of the rack doors. IMPORTANT: The HPE ProLiant ML350 Gen10 Server cable management arm is not supported on Compaq-branded 7000 series racks. Setup...

  • Page 34: Electrostatic Discharge

    Electrostatic discharge Be aware of the precautions you must follow when setting up the system or handling components. A discharge of static electricity from a finger or other conductor may damage system boards or other static- sensitive devices. This type of damage may reduce the life expectancy of the system or component. To prevent electrostatic damage: •...

  • Page 35: Removing The Shipping Brackets

    WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors. 2. Connect peripheral devices to the server. WARNING: To reduce the risk of electric shock or damage to the equipment: •...

  • Page 36: Configuring The Server

    Before installing an operating system, observe the following: • Be sure to read the HPE UEFI requirements for ProLiant servers on the Hewlett Packard Enterprise website. If UEFI requirements are not met, you might experience boot failures or other errors when installing the operating system.
  • Page 37 Setup...

  • Page 38: Operations

    Operations This chapter describes the hardware operations carried out prior to and after installing or removing a hardware option, or performing a server maintenance or troubleshooting procedure. Before performing these hardware operations, review and observe the server warnings and cautions. Power up the server To power up the server, press the Power On/Standby button.

  • Page 39: Open The Front Bezel

    Open the front bezel Procedure 1. Unlock the front bezel on page 38. 2. Open the front bezel. Remove the front bezel Procedure 1. Unlock the front bezel on page 38. 2. Open the front bezel on page 39. 3. Release the bezel hinges from the chassis. Open the front bezel...

  • Page 40: Install The Front Bezel

    Install the front bezel Procedure 1. Attach the front bezel hinges to the chassis. 2. Close the front bezel. 3. While pressing the key against the lock, rotate the key to the lock position. Store the front bezel keys Two front bezel keys shipped with the server. You can keep these keys in either of these locations: Procedure •...

  • Page 41: Position The Tower Server For Hardware Configuration

    • Hang it from the padlock eye on the rear panel. Position the tower server for hardware configuration Procedure 1. Rotate the chassis feet inward. Position the tower server for hardware configuration...

  • Page 42: Position The Tower Server For Operation

    2. Place the server on a flat, level surface with the access panel facing up. Position the tower server for operation Procedure 1. Return the server to an upright position. 2. Rotate the chassis feet outward to stabilize the server. Position the tower server for operation...

  • Page 43: Extend The Server From The Rack

    Extend the server from the rack Procedure 1. If the rear panel cables are not secured by a cable management arm, do the following: a. Open the front bezel on page 39. b. Power down the server on page 38 c.
  • Page 44 WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack. The sliding rails could pinch your fingers. 3. After performing the installation or maintenance procedure, slide the server tray into the rack: a.

  • Page 45: Remove The Server From The Rack

    4. If the rear panel cables were disconnected because a cable management arm is not in use, do the following: a. Connect each power cord to the server. b. Connect all peripheral cables to the server. c. Power up the server on page 38. Remove the server from the rack WARNING: This server is heavy.
  • Page 46 5. Remove the chassis rear bracket screws. 6. Remove the server from the tray. Operations...

  • Page 47: Slide The Server Into The Rack

    7. Place the server on a flat, level surface with access panel facing up. Slide the server into the rack Procedure 1. Press and hold the blue release latches on both rails, and then slide the server tray back into the rack. 2.

  • Page 48: Remove The Access Panel

    Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure.

  • Page 49: Install The Access Panel

    • Server in tower mode: Position the tower server for hardware configuration on page 41. • Server in rack mode: Extend the server from the rack on page 43. 7. Remove the access panel: a. If necessary, unlock the access panel latch. b.

  • Page 50: Remove The Air Baffle

    5. Perform the post-installation or maintenance steps required by the procedure that required the removal of the access panel. Remove the air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.

  • Page 51: Install The Air Baffle

    Install the air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. Procedure 1.

  • Page 52: Remove A Fan

    3. Install the access panel on page 49. 4. Perform the post-installation/maintenance steps required by the procedure that required the removal of the air baffle. Remove a fan CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 53: Install The Blank In Fan Bay 1

    Procedure While pressing the fan release latch, pull up the fan out of the bay. Install the blank in fan bay 1 If the LTO tape drive or RDX drive options are installed, install the blank in fan bay 1. Make sure that the blank is firmly seated in the bay.

  • Page 54: Remove The Fan Cage

    Remove the fan cage Procedure 1. Remove the front bezel on page 39. 2. Power down the server on page 38. 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4.

  • Page 55: Install The Fan Cage

    Install the fan cage Procedure 1. Observe the guidelines for managing cables. 2. Make sure that all the system cables that are routed through the front cable channel are properly secured in the metal cable tabs. This is done to prevent system damage due to cables being inadvertently caught under the fan cage.

  • Page 56: Remove The Half-Height Media Bay Blank

    4. Perform the post-installation/maintenance steps required by the procedure that required the removal of the fan cage. Remove the half-height media bay blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 57: Remove The Pci Slot Blank

    a. Loosen the retainer thumbscrew. b. Slide the retainer up, then remove it from the chassis. Remove the PCI slot blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. Prerequisites Before you perform this procedure, make sure that you have T-15 Torx screwdriver available.

  • Page 58: Remove A Pci Board Screw

    Remove a PCI board screw Prerequisites Before you perform this procedure, make sure that you have T-15 Torx screwdriver available. Procedure If the standup plug-in board option kit does not include a screw for installation, remove one of the preinstalled T-15 Torx screws underneath the PCI blank retainer deck.

  • Page 59: Open The Cma Cable Clamps

    2. Tighten the retainer thumbscrew. 3. Perform the post-installation steps required by the standup plug-in board installation/removal. Open the CMA cable clamps Procedure To secure or release the rear panel cables from the CMA, open the cable clamps. Open the CMA cable clamps...

  • Page 60: Install The Shipping Hardware

    Install the shipping hardware If you intend to transport or ship a rack-installed server to a new location, make sure that the shipping hardware is installed. The shipping hardware protects the server from vibration damage that might occur during server shipment. Prerequisites Before you perform this procedure, make sure that you have the following items available: •...
  • Page 61 Slide the server tray out of the rack: a. Loosen the server tray thumbscrews. b. Grasp the tray notch to slide the server out of the rack. If you are installing the server in a square-hole rack, install the cage nuts. When installed, the flanges on the cage nut should face the outside of the rack: a.
  • Page 62 Secure the front end of rack rails to the rack columns with the shipping brackets. 10. Secure the rear end of rack rails to the rack columns with the rear shipping screws. Operations...
  • Page 63 Operations...

  • Page 64: Hardware Options Installation

    Hardware options installation This chapter provides detailed instructions on how to install hardware options. For more information on supported options, see the product QuickSpecs on the HPE ProLiant ML350 Gen10 Server website at: http://www.hpe.com/servers/ml350-gen10 To view the warranty for your server and supported options, see Warranty information on page 180.

  • Page 65: Installing An Lff Non-Hot-Plug Drive

    The embedded HPE Smart Array S100i SR Gen10 Controller supports SATA drive installation. For SAS support, connect the drive to a Smart Array Gen10 type-a or type-p controller option. Installing an LFF non-hot-plug drive Prerequisites Before you perform this procedure: •...

  • Page 66: Installing An Lff Hot-Plug Drive

    22. Power up the server on page 38. 23. Install the front bezel on page 40. The installation is complete. To configure arrays, see the HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard Enterprise website. Installing an LFF hot-plug drive...
  • Page 67 5. Determine the status of the drive from the drive LED definitions. 6. Close the front bezel. The installation is complete. To configure arrays, see the HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard Enterprise website. Hardware options installation...

  • Page 68: Installing An Sff Hot-Plug Drive

    Installing an SFF hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Prerequisites Before you perform this procedure: • Make sure that the SFF hot-plug drive cage is installed. •...

  • Page 69: Installing An Nvme Ssd

    To configure arrays, see the HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard Enterprise website. Installing an NVMe SSD CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 70: Power Supply Options

    5. Determine the status of the drive from the drive LED definitions. 6. Close the front bezel. The installation is complete. To configure arrays, see the HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard Enterprise website. Power supply options Depending on the installed options and the regional location where the server was purchased, the server can be configured with one of the following power supplies.

  • Page 71: Install An Ac Power Supply

    CAUTION: Mixing different types of power supplies in the same server might: • Limit or disable some power supply features including support for power redundancy • Cause the system to become unstable and might shut down. To ensure access to all available features, all power supplies in the same server should have the same output and efficiency ratings.

  • Page 72: Install A Dc Power Supply

    The following input power cord option might be purchased from an authorized Hewlett Packard Enterprise reseller: J6X43A—HPE 12 AWG 48 V DC 3.0 m Power Cord If you are not using an input power cord option, the power supply cabling should be made in consultation with a licensed electrician and be compliant with local code.
  • Page 73 If you are replacing the factory installed ground lug, use the KST RNB5-5 crimp terminal ring or equivalent. Use an M5-0.80 x 8 screw to attach the ground lug to the power input module. WARNING: To reduce the risk of electric shock or energy hazards: •...
  • Page 74 Remove the ring tongue. Crimp the ring tongue to the ground cable from the -48 V DC power source. Hardware options installation...
  • Page 75 Remove the terminal block connector. Loosen the screws on the terminal block connector. Hardware options installation...
  • Page 76 Attach the ground (earthed) wire to the ground screw and washer and tighten to 1.47 N m (13 lb-in) of torque. The ground wire must be connected before the -48 V wire and the return wire. The ground wire must be connected before the -48 V wire and the return wire. Insert the -48 V wire into the left side of the terminal block connector, and then tighten the screw to 1.3 N m (10 lb-in) of torque.
  • Page 77 Insert the return wire into the right side of the connector, and then tighten the screw to 1.3 N m (10 lb-in) of torque. Install the terminal block connector in the power supply. Hardware options installation...
  • Page 78 10. Secure the power cord, wires, and cables in the strain relief strap attached to the power supply handle: a. Unwrap the strain relief strap from the power supply handle. CAUTION: Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable. Never bend power cords and server cables tight enough to cause a crease in the sheathing.

  • Page 79: Tower-To-Rack Conversion Kit

    12. Make sure the -48 V DC power source is off or the PDU breaker is in the off position, and then connect the power cord to the -48 V DC power source or PDU. 13. Turn on the -48 V power source or switch the PDU breaker to the on position to supply -48 V to the power supply.

  • Page 80: Install The Rack Rails And Server Tray

    • Make sure that the fan cage option is installed. • Make sure that you have a T-15 Torx screwdriver available. Procedure 1. Open the front bezel on page 39. 2. Power down the server on page 38. 3. Close the front bezel. 4.
  • Page 81 a. Pull out the inner rail until it is fully extended . b. Slide and hold the white release tab in the direction shown, and then remove the inner sliding rail from the outer mounting rail. c. Repeat steps a–b on the other rail assembly. 2.
  • Page 82 4. Fasten the mounting rails to the rack columns: a. Retract and hold the rear retention bracket. b. Insert the pegs on the mounting flange into the rack holes. c. Release the rear retention bracket. d. Retract and hold the front retention bracket. e.

  • Page 83: Install The Server On The Tray

    g. Repeat steps a-f to fasten the other mounting rail. h. Make sure that both rails are mounted at the same vertical position on both sides of the rack. 5. Slide the server tray into the rack. The rails will click and lock into place when the tray is properly engaged. Install the server on the tray Prerequisites Before you perform this procedure, make sure that you have T-15 Torx screwdriver available.
  • Page 84 2. Place the server on the tray. The rear panel of the server should be flushed against the rear bracket on the tray 3. Install the chassis rear bracket screws. Hardware options installation...

  • Page 85: Install The Cable Management Arm

    4. Press and hold the blue rail-release tabs, and then slide the tray back into the rack. Install the cable management arm The cable management arm allows the server to be fully extended from the rack without the need to power off the system or disconnect any rear panel cables.
  • Page 86 Open the cable clamps. Route the rear panel cables and power cords though the CMA, and then close the cable clamps. Employ industry best practices in routing and managing these rear panel cables and power cords. Hardware options installation...
  • Page 87 Verify the operation of the rack rails and the CMA: Two people might be needed for this procedure: one to slide the server tray in and out of the rack, and the other to observe the cables and CMA. a. Fully extend the server tray out of the rack. b.

  • Page 88: Drive Cage Options

    Do one of the following: • If the purpose of the conversion kit installation is to switch the server to rack mode operation, power up the server. • If the purpose of the conversion kit installation is to ship a rack-installed server, install the shipping hardware Connect each power cord to the power source.
  • Page 89 • Drive cage option kit • LFF non-hot-plug drive option • T-15 Torx screwdriver Procedure Remove the front bezel on page 39. Power down the server on page 38. Remove all power: a. Disconnect each power cord from the power source. b.
  • Page 90 Retain the blank for future use. 10. Install the LFF non-hot-plug drives. 11. Install the drive cage. 12. Observe the guidelines for managing cables. 13. Connect the drive SATA-power split cable to the drives and system board. 14. If the fan cage was removed, do the following: a.

  • Page 91: Lff Hot-Plug Drive Cage Option

    • Server in tower mode: Position the tower server for operation on page 42. • Server in rack mode: Slide the server into the rack on page 47. 18. Connect all peripheral cables to the server. 19. Connect each power cord to the server. 20.
  • Page 92 Do one of the following: If the drive cage is to be installed in box 1, remove the media bay blanks. Retain the blanks for future use. If the drive cage is to be installed in box 2 or 3, remove the drive cage blank. Retain the blank for future use.

  • Page 93: Sff Hot-Plug Drive Cage Option

    11. Observe the guidelines for managing cables. 12. Connect the drive cables: • Storage controller cable • Drive power cable 13. If the fan cage was removed, do the following: a. Make sure that all the system cables that are routed through the front cable channel are properly secured in the metal cable tabs.

  • Page 94: Installing The 8 Sff Hot-Plug Drive Cage

    Kit contents • 8 SFF hot-plug drive cage • SFF drive blanks (8, preinstalled in the drive cage) • Drive power cable • T-15 Torx screws (4) Installing the 8 SFF hot-plug drive cage Prerequisites Before you perform this procedure, make sure that you have the following items available: •...
  • Page 95 Retain the blank for future use. 10. Install the drive cage. 11. Observe the guidelines for managing cables. 12. Connect the drive cables: • Storage controller cable • Drive power cable 13. If the fan cage was removed, do the following: a.

  • Page 96: Nvme Ssd Express Bay Enablement Option

    • Server in tower mode: Position the tower server for operation on page 42. • Server in rack mode: Slide the server into the rack on page 47. 17. Connect all peripheral cables to the server. 18. Connect each power cord to the server. 19.
  • Page 97 10. Install the drive cage in box 2. 11. Remove the PCI blank retainer on page 56. 12. Remove the PCI slot blanks opposite slots 1 and 3. 13. Remove the PCI board screws opposite slots 1 and 3. 14. Observe the guidelines for managing cables. 15.
  • Page 98 16. Install the NVMe riser boards in slots 1 and 3. 17. Make sure that the boards are firmly seated in the slots. 18. Install the PCI blank retainer on page 58. 19. Connect the drive cables: • NVMe SSD data cables •...

  • Page 99: Media Device Options

    • Server in tower mode: Position the tower server for operation on page 42. • Server in rack mode: Slide the server into the rack on page 47. 24. Connect all peripheral cables to the server. 25. Connect each power cord to the server. 26.
  • Page 100 Remove the fan from fan bay 1. 10. Install the blank in fan bay 1 . 11. Remove the blank from the half-height media bay 1. 12. Install the metal shims on the LTO tape drive. The shims and the T-15 Torx screws are included in the LTO tape drive option kit. If you are installing an LTO tape drive that does not include its own mounting screws, use the preinstalled media drive spare screws.
  • Page 101 15. Observe the guidelines for managing cables. 16. Connect the LTO tape drive cables: a. Connect the common end of the SAS-power Y-cable to the LTO tape drive. a. Connect the common end of the power extension Y-cable to the drive box 1 power connector. b.

  • Page 102: Installing A Usb Rdx Drive

    23. Connect each power cord to the server. 24. Connect each power cord to the power source. 25. Power up the server on page 38. 26. Install the front bezel on page 40. 27. Perform the verification and configuration procedures required by the drive option For more information, see the drive user guide from the Storage section of the Hewlett Packard Enterprise Information Library.
  • Page 103 13. Slide the RDX drive into the half‑height media bay 1 or 2 until it clicks into place. 14. Observe the guidelines for managing cables. 15. Connect the RDX drive cables: a. Connect the USB cable to the RDX drive and to an internal USB port. For optimum performance, Hewlett Packard Enterprise recommends connecting the RDX+ drive to the internal USB 3.0, not 2.0 port.

  • Page 104: Optical Drive Cage Option

    23. Power up the server on page 38. 24. Install the front bezel on page 40. 25. Perform the verification and configuration procedures required by the drive option For more information, see the drive user guide from the Storage section of the Hewlett Packard Enterprise Information Library.
  • Page 105 10. Install the optical drive bracket. 11. Install the optical drive in the drive cage. 12. Observe the guidelines for managing cables. 13. Connect the SATA-power cable to the optical drive. Hardware options installation...
  • Page 106 14. Slide the optical drive assembly with the SATA-power cable into the optical drive bay until it clicks into place. 15. Connect the optical drive power-SATA cable to the system board. 16. If the fan cage was removed, do the following: a.

  • Page 107: Fan Cage Option

    ◦ High-performance NIC controllers* For specific models covered by the options marked with an asterisk (*), see the product QuickSpecs on the server website at http://www.hpe.com/servers/ml350-gen10. • ASHRAE A3 and A4 compliant configurations For more information, see the Hewlett Packard Enterprise website.

  • Page 108: Fan Mode Behavior

    Bay 1 Bay 2 Bay 3 Bay 4 Bay 5 Bay 6 Redundant hot-plug support — — — — Blank Fan mode behavior • In non-redundant fan mode, a fan failure or a missing fan causes: ◦ The system Health LED to flash amber. ◦...
  • Page 109 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Disconnect all peripheral cables from the server. Do one of the following: • Server in tower mode: Position the tower server for hardware configuration on page 41. •...
  • Page 110 13. Install the fan cage: a. Align the fan cage with its chassis brackets. b. Close the latches until they click into place. 14. Install the access panel on page 49. 15. Do one of the following: • Server in tower mode: Position the tower server for operation on page 42. •...

  • Page 111: Memory Options

    DIMM population information For specific DIMM population information, see the DIMM population guidelines on the Hewlett Packard Enterprise website (http://www.hpe.com/docs/memory-population-rules). HPE SmartMemory speed information For more information about memory speed information, see the Hewlett Packard Enterprise website (https:// www.hpe.com/docs/memory-speed-table). DIMM label identification To determine DIMM characteristics, see the label attached to the DIMM.

  • Page 112: Installing A Dimm

    L = LRDIMM (load reduced) E = Unbuffered ECC (UDIMM) For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Installing a DIMM Procedure Remove the front bezel on page 39.

  • Page 113: Processor Heatsink Assembly Option

    Installing the processor heatsink assembly Procedure 1. Review the information about Intelligent System Tuning support for specific processors and configurations from the product QuickSpecs on the server website at http://www.hpe.com/servers/ml350-gen10. 2. Identify the processor, heatsink, and socket module components. 3. Review the processor cautions.

  • Page 114: Processor Cautions

    Processor cautions CAUTION: When handling the heatsink, always hold it along the top and bottom of the fins. Holding it from the sides can damage the fins. CAUTION: To prevent possible server malfunction and damage to the equipment, multiprocessor configurations must contain processors with the same part number.
  • Page 115 10. Install the processor heatsink assembly: a. Locate and align the Pin 1 indicator on the processor frame and the socket. b. Align the processor heatsink assembly with the heatsink alignment posts and gently lower it down until it sits evenly on the socket. The heatsink alignment posts are keyed.

  • Page 116: Storage Controller Options

    The installation is complete. Storage controller options The server supports the following storage controllers: • Embedded storage controller – HPE Smart Array S100i SR Gen10 Controller • Type-a modular Smart Array controller (AROC) • Type-p standup plug-in Smart Array controller The PCIe3 expansion slots 2 and 4 have a ×4 link width.

  • Page 117: Smart Array Standup Controller Option

    Smart Array standup controller option The server supports two Smart Array Gen10 standup plug-in controller options (type-p) per processor. For more information on the controller cable compatible with these standup controllers, see Storage controller cables on page 146. Installing a Smart Array standup controller Prerequisites Before you perform this procedure, make sure that you have the following items available: •...

  • Page 118: Smart Array Modular Controller Option (Aroc)

    26. Power up the server on page 38. 27. Install the front bezel on page 40. The installation is complete. To configure arrays, see the HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard Enterprise website. Smart Array modular controller option (AROC) The server supports Smart Array Gen10 modular controller options (type-a, AROC).

  • Page 119: Installing A Smart Array Modular Controller (Aroc)

    Installing a Smart Array modular controller (AROC) Prerequisites Before you perform this procedure, make sure that you have the following items available: • Smart Array modular controller option • Compatible controller cable option • T-15 Torx screwdriver Procedure Remove the front bezel on page 39. Power down the server on page 38.

  • Page 120: Installing The Aroc Cover And Cushion

    20. Power up the server on page 38. 21. Install the front bezel on page 40. The installation is complete. To configure arrays, see the HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard Enterprise website. Installing the AROC cover and cushion The AROC cover and cushion protect the controller board from vibration damage that might occur during server shipment.

  • Page 121: Smart Storage Battery Option

    Procedure 1. Remove the protective film from the cushion. 2. Align one end of the cushion to the edge of the heatsink, and then press the cushion down to attach it. 3. Install the cover over the connector. Smart Storage Battery option The Smart Storage Battery is a centralized backup source and is required to back up the write cache content onto flash memory on the Smart Array P-class Gen10 controllers in case of an unplanned server power loss.
  • Page 122 • Server in tower mode: Position the tower server for hardware configuration on page 41. • Server in rack mode: Extend the server from the rack on page 43. Remove the access panel on page 48. Remove the air baffle on page 50. While holding the snap-in latch in the open position, slide the holder up to disengage it from the chassis.

  • Page 123: Expansion Board Options

    11. Install the Smart Storage Battery in the chassis: a. Insert the holder tabs into their corresponding chassis slots, and then slide the holder down b. Connect the battery cable to the system board. 12. Connect the Smart Array cache backup power cable. 13.

  • Page 124: Expansion Board Thermal Requirement

    For fan cage information, see Fan cage option on page 107. For a list of specific models supported for each of these expansion options, see the product QuickSpecs on the server website at http://www.hpe.com/servers/ml350-gen10. GPU installation requirements The server PCIe3 x16 expansion slots 1, 3, 5, and 7 support both single-width and double-width GPUs.
  • Page 125 • Check if the expansion board option requires the fan cage, see Expansion board thermal requirement on page 124. • When installing a GPU option, review the GPU installation requirements on page 124. • Make sure that you have the following items available: ◦...
  • Page 126 14. Install the expansion board. Single-width standup expansion board Double-width standup expansion board 15. Make sure that the board is firmly seated in the slot. 16. Observe the guidelines for managing cables. 17. Connect all necessary internal cabling to the expansion board. For more information on these cabling requirements, see the documentation that ships with the option.

  • Page 127: Hpe 12G Sas Expander Card Option

    The installation is complete. HPE 12G SAS expander card option The HPE 12G SAS Expander Card connects to a Smart Array E-class and P-class Gen10 controllers. In this server, this expander card supports the 24 SFF hot-plug drive configuration. Kit contents •...

  • Page 128: Installing The Sas Expander Card

    ◦ Controller boards and drive backplanes • Make sure you have the following items available: ◦ HPE 12G SAS expander card option kit ◦ Smart Array E-class or P-class Gen10 controller option with internal ports ◦ T-15 Torx screwdriver Procedure Remove the front bezel on page 39.
  • Page 129 • Server in tower mode: Position the tower server for hardware configuration on page 41. • Server in rack mode: Extend the server from the rack on page 43. Remove the access panel on page 48. Remove the air baffle on page 50. If installed, remove the fan cage.

  • Page 130: M.2 Ssd Enablement Option

    26. Power up the server on page 38. 27. Install the front bezel on page 40. The installation is complete. To configure arrays, see the HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard Enterprise website. M.2 SSD enablement option The server supports the installation of two M.2 SSD enablement boards.
  • Page 131 Procedure Remove the front bezel on page 39. Power down the server on page 38. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Disconnect all peripheral cables from the server. Do one of the following: •...

  • Page 132: Redundant Power Supply Enablement Option

    13. Make sure that the board is firmly seated in the slot. 14. Install the PCI blank retainer on page 58. 15. Observe the guidelines for managing cables. 16. Connect the M.2 SATA cable. 17. Install the air baffle on page 51. 18.

  • Page 133: Installing The Redundant Power Supply Enablement Option

    Installing the redundant power supply enablement option Procedure 1. Review the power supply warnings and cautions. 2. Remove the non-hot-plug power supply. 3. Install the RPS enablement option. Remove the non-hot-plug power supply Prerequisites Before you perform this procedure, make sure that you have T-10 Torx screwdriver available. Procedure Remove the front bezel on page 39.
  • Page 134 11. Disconnect the non-hot-plug power supply cable. 12. Remove the non-hot-plug power supply. Hardware options installation...

  • Page 135: Install The Rps Enablement Option

    13. Install the RPS enablement option on page 135. Install the RPS enablement option Prerequisites Before you perform this procedure, make sure that you have the following items available: • Redundant power supply enablement option • T-10 Torx screwdriver Procedure Install the redundant power supply cage: a.
  • Page 136 If only one power supply is going to be installed in the redundant power supply cage, make sure that the blank in the power supply bay 2 is firmly secured. Install the power distribution board: a. Align the notches on the board with the pins on the chassis. b.

  • Page 137: Internal Usb Device Options

    Install the air baffle on page 51. Install the access panel on page 49. Do one of the following: • Server in tower mode: Position the tower server for operation on page 42. • Server in rack mode: Slide the server into the rack on page 47. Connect all peripheral cables to the server.

  • Page 138: Hpe Trusted Platform Module 2.0 Gen10 Option

    HPE Trusted Platform Module 2.0 Gen10 option Overview Use these instructions to install and enable an HPE TPM 2.0 Gen10 Kit in a supported server. This option is not supported on Gen9 and earlier servers. This procedure includes three sections: 1.

  • Page 139: Hpe Trusted Platform Module 2.0 Guidelines

    TPM including keys will be erased. IMPORTANT: In UEFI Boot Mode, the HPE TPM 2.0 Gen10 Kit can be configured to operate as TPM 2.0 (default) or TPM 1.2 on a supported server. In Legacy Boot Mode, the configuration can be changed between TPM 1.2 and TPM 2.0, but only TPM 1.2 operation is supported.
  • Page 140 WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove power from the server by removing the power cord. The front panel Power On/Standby button does not shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.
  • Page 141 3. Install the TPM cover: a. Line up the tabs on the cover with the openings on either side of the TPM connector. b. To snap the cover into place, firmly press straight down on the middle of the cover. 4.

  • Page 142: Enabling The Trusted Platform Module

    7. Power up the server on page 38. 8. Install the front bezel on page 40. Enabling the Trusted Platform Module When enabling the Trusted Platform module, observe the following guidelines: • By default, the Trusted Platform Module is enabled as TPM 2.0 when the server is powered on after installing it.

  • Page 143: Retaining The Recovery Key/Password

    6. When prompted to save the change in System Utilities, do one of the following: • If in graphical mode, click Yes. • If in text mode, press the Y key. 7. Press the ESC key to exit System Utilities. The server reboots a second time without user input.

  • Page 144: Cabling

    Cabling Cabling guidelines The cable colors in the cabling diagrams used in this chapter are for illustration purposes only. Most of the server cables are black. Observe the following guidelines when working with server cables. Before connecting cables • Note the port labels on the PCA components. Not all of these components are used by all servers: ◦...

  • Page 145: Internal Cabling Management

    • Remove cables that are no longer being used. Retaining them inside the server can restrict airflow. If you intend to use the removed cables later, label and store them for future use. Internal cabling management Item Description Front I/O module cable channel Front cable channel with metal tabs Cable clips Alignment posts...

  • Page 146: Storage Cabling

    Storage cabling Storage controller cables LFF non-hot-plug drive embedded controller cables For controller cabling diagrams, see the LFF non-hot-plug drive embedded controller cabling (SATA only) on page 147. Cable location Cable part number From box # To port # Default in the server 876493-001 Box 3 Onboard SATA port 1...

  • Page 147: Lff Non-Hot-Plug Drive Embedded Controller Cabling (Sata Only)

    LFF non-hot-plug drive embedded controller cabling (SATA only) Cable color Description Amber Box 1 SATA-power split cable to the onboard SATA port 3 Blue Box 2 SATA-power split cable to the onboard SATA port 2 Orange Box 3 SATA-power split cable to the onboard SATA port 1 LFF hot-plug drive controller cabling LFF hot-plug drive embedded controller cabling (SATA only) LFF non-hot-plug drive embedded controller cabling (SATA only)

  • Page 148: Lff Hot-Plug Drive Standup Controller Cabling (Sas/Sata)

    Cable color Description Yellow Box 1 Mini-SAS cable to the onboard SATA port 3 Blue Box 2 Mini-SAS cable to the onboard SATA port 2 Orange Box 3 Mini-SAS cable to the onboard SATA port 1 LFF hot-plug drive standup controller cabling (SAS/SATA) Slot 1 standup controller + onboard SATA port 1 cabling Cable color Description...

  • Page 149: Lff Hot-Plug Drive Modular Controller Cabling (Sas/Sata)

    Cable color Description Yellow Box 1 Mini-SAS cable to the slot 3 controller port 1 Blue Box 2 Mini-SAS X-cable to the slot 1 controller port 2 Orange Box 3 Mini-SAS X-cable to the slot 1 controller port 1 LFF hot-plug drive modular controller cabling (SAS/SATA) Modular controller + onboard SATA port 1 cabling Cable color Description...

  • Page 150: Sff Hot-Plug Drive Controller Cabling

    Cable color Description Yellow Box 1 Mini-SAS cable to the modular controller port 3 Blue Box 2 Mini-SAS cable to the modular controller port 2 Orange Box 3 Mini-SAS cable to the modular controller port 1 SFF hot-plug drive controller cabling SFF hot-plug drive standup controller cabling (SAS/SATA) Cable color Description...

  • Page 151: Sff Hot-Plug Drive Modular Controller Cabling (Sas/Sata)

    SFF hot-plug drive modular controller cabling (SAS/SATA) Modular controller + onboard SATA ports 1 and 2 cabling Cable color Description Yellow Box 1 Mini-SAS X-cable to the modular controller ports 3 and 4 Blue Box 2 Mini-SAS X-cable to the modular controller ports 1 and 2 Orange Box 3 Mini-SAS X-cable to the onboard SATA ports 1 and 2 Modular controller cabling...

  • Page 152: Sff Hot-Plug Drive Sas Expander Cabling (Sas/Sata)

    SFF hot-plug drive SAS expander cabling (SAS/SATA) SAS expander card with standup controller cabling Cable color Description Yellow Box 1 Mini-SAS X-cable to the expander ports 7 and 8 Blue Box 2 Mini-SAS X-cable to the expander ports 5 and 6 Orange Box 3 Mini-SAS X-cable to the expander ports 3 and 4 Pink...

  • Page 153: Nvme Ssd Data Cabling

    Cable color Description Pink Modular controller Mini-SAS X-cable to expander ports 1 and 2 Yellow Box 1 Mini-SAS X-cable to the expander ports 7 and 8 Blue Box 2 Mini-SAS X-cable to the expander ports 5 and 6 Orange Box 3 Mini-SAS X-cable to the expander ports 3 and 4 NVMe SSD data cabling Cable color Description...

  • Page 154: Smart Storage Battery Cabling

    Cable color Description Orange Box 1 drive power connector cable Blue Box 2 drive power connector cable Yellow Box 3 drive power connector cable Smart Storage Battery cabling Smart Array cache backup power cabling Smart Array P-class standup controllers in slots 1 and 3 Cable color Description Blue...

  • Page 155: Media Device Cabling

    Smart Array P-class standup controllers in slots 5 and 7 Cable color Description Blue Smart Array cache backup power cable for the slot 7 standup controller Orange Smart Array cache backup power cable for the slot 5 standup controller Media device cabling SAS LTO tape drive cabling LTO tape drive cabling with the standup controller in slot 3 Media device cabling...
  • Page 156 Cable color Description Yellow Power connector of the LTO tape drive power-SAS Y-cable to the LTO/RDX power Y-cable Blue LTO/RDX power Y-cable to the drive box 1 power connector Orange SAS connector of the LTO tape drive power-SAS Y-cable to the slot 3 standup controller LTO tape drive cabling with the standup controller in slot 5 Cable color...

  • Page 157: Usb Rdx Drive Cabling

    USB RDX drive cabling Cable color Description Blue LTO/RDX power Y-cable to the drive box 1 power connector Orange RDX USB cable to the internal USB port 3.0 SATA optical drive cabling Optical drive SATA cable to onboard SATA port 5 USB RDX drive cabling...

  • Page 158: M.2 Sata Ssd Cabling

    M.2 SATA SSD cabling Cable color Desription Orange M.2 SSD port 1 SATA cable to onboard SATA port 4 Blue M.2 SSD port 2 SATA cable to onboard SATA port 5 GPU auxiliary power cabling Cable color Description Orange Processor 1 GPU auxiliary power cable to PDB Blue Processor 2 GPU auxiliary power cable to PDB M.2 SATA SSD cabling...

  • Page 159: Standard Power Supply Cabling (Non-Hot-Plug)

    Standard power supply cabling (non-hot-plug) Front I/O module cabling Cable color Description Blue Front I/O cable Orange Front USB cable Standard power supply cabling (non-hot-plug)

  • Page 160: Software And Configuration Utilities

    Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Active Health System Viewer Active Health System Viewer (AHSV) is an online tool used to read, diagnose, and resolve server issues quickly using AHS uploaded data.

  • Page 161: Active Health System Data Collection

    System Viewer documentation at the following website: http://www.hpe.com/support/ahsv-docs. HPE iLO 5 iLO 5 is a remote server management processor embedded on the system boards of HPE ProLiant servers and Synergy compute modules. iLO enables the monitoring and controlling of servers from remote locations.

  • Page 162: Ilo Service Port

    HTTPS operations (GET, PUT, POST, DELETE, and PATCH) to the iLO web server. To learn more about the iLO RESTful API, see the Hewlett Packard Enterprise website (http://www.hpe.com/ info/restfulinterface/docs).

  • Page 163: Restful Interface Tool

    RESTful Interface Tool The RESTful Interface Tool (iLOrest) is a scripting tool that allows you to automate HPE server management tasks. It provides a set of simplified commands that take advantage of the iLO RESTful API. You can install the tool on your computer for remote use or install it locally on a server with a Windows or Linux Operating System.

  • Page 164: Management Security

    Management Security HPE ProLiant Gen10 servers are built with some of the industry's most advanced security capabilities, out of the box, with a foundation of secure embedded management applications and firmware. The management security provided by HPE embedded management products enables secure support of modern workloads, protecting your components from unauthorized access and unapproved use.

  • Page 165: Selecting The Boot Mode

    Selecting the primary boot controller or partition. • Configuring memory options. • Launching other preboot environments. HPE servers with UEFI can provide: • Support for boot partitions larger than 2.2 TB. Such configurations could previously only be used for boot drives when using RAID solutions. •...

  • Page 166: Launching The Embedded Uefi Shell

    HPE Smart Storage Administrator HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide support for configuration tasks.

  • Page 167: Usb Support

    Accessing HPE SSA in the offline environment IMPORTANT: If you are updating an existing server in an offline environment, obtain the latest version of HPE SSA through Service Pack for ProLiant before performing configuration procedures. Using one of multiple methods, you can run HPE SSA before launching the host operating system. In offline mode, users can configure or maintain detected and supported devices, such as optional Smart Array controllers and integrated Smart Array controllers.

  • Page 168: Service Pack For Proliant

    SUM does not support third-party controllers, including flashing hard drives behind the controllers. Integrated Smart Update Tools Smart Update Tools is a software utility used with iLO 4 (Gen9 servers), iLO 5 (Gen10 servers), HPE OneView, iLO Amplifier Pack, Service Pack for ProLiant (SPP), and Smart Update Manager (SUM) to stage, install, and activate firmware and driver updates.

  • Page 169: Updating Firmware From The System Utilities

    Amplifier Pack. • HPE OneView: Displays available updates for servers. Communicates with iSUT to initiate updates, reports the status on the Firmware section of the Server Profile page of HPE OneView. HPE OneView provides automated compliance reporting in the dashboard. •...

  • Page 170: Online Flash Components

    HPE Pointnext Portfolio HPE Pointnext delivers confidence, reduces risk, and helps customers realize agility and stability. Hewlett Packard Enterprise helps customers succeed through Hybrid IT by simplifying and enriching the on-premise experience, informed by public cloud qualities and attributes.

  • Page 171: Proactive Notifications

    Improving data center infrastructure • Better use of server, storage, and networking technology For more information, see the Hewlett Packard Enterprise website: http://www.hpe.com/services/consulting Proactive notifications 30 to 60 days in advance, Hewlett Packard Enterprise sends notifications to subscribed customers on upcoming: •...

  • Page 172: Troubleshooting

    • Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages. •...

  • Page 173: Specifications

    Specifications Environmental specifications Specification Value Temperature range — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) — Operating 8% to 90% 28°C (82.4°F), maximum wet bulb temperature Nonoperating 5% to 95% 38.7°C (101.7°F), maximum wet bulb temperature All temperature ratings shown are for sea level.

  • Page 174: Power Supply Specifications

    This power supply is only supported when the server is in tower mode. • HPE 500W Flex Slot Platinum Hot Plug Low Halogen Power Supply on page 175 • HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply on page 176 •...

  • Page 175: Hpe 500W Flex Slot Platinum Hot Plug Low Halogen Power Supply

    500 W at 240 VDC input for China only Maximum peak power 500 W at 100 VAC to 240 VAC input 500 W at 240 VDC input for China only HPE 500W Flex Slot Platinum Hot Plug Low Halogen Power Supply Specification Value Input requirements...

  • Page 176: Hpe 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply

    HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply Specification Value Input requirements Rated input voltage 100 VAC to 127 VAC 100 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz...

  • Page 177: Hpe 800W Flex Slot Universal Hot Plug Low Halogen Power Supply

    800 W at 240 VDC input for China only Maximum peak power 800 W at 200 VAC to 240 VAC input 800 W at 240 VDC input for China only HPE 800W Flex Slot Universal Hot Plug Low Halogen Power Supply Specification Value Input requirements...

  • Page 178: Hpe 800W Flex Slot -48Vdc Hot Plug Low Halogen Power Supply

    HPE 800W Flex Slot -48VDC Hot Plug Low Halogen Power Supply Specification Value Input requirements Rated input voltage -40 VDC to -72 VDC -48 VDC nominal input Rated input current 24 A at -40 VDC input 19 A at -48 VDC input, nominal input 12.4 A at -72 VDC input...

  • Page 179: Hpe 1600W Flex Slot Platinum Hot Plug Low Halogen Power Supply

    • Switching or disconnecting devices must not be in the earthed circuit conductor between the DC source and the point of connection of the earthing electrode conductor. HPE 1600W Flex Slot Platinum Hot Plug Low Halogen Power Supply Specification Value...

  • Page 180: Safety, Warranty, And Regulatory Information

    For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise website (http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts). Warranty information HPE ProLiant and x86 Servers and Options HPE Enterprise Servers HPE Storage Products HPE Networking Products...

  • Page 181: Turkey Rohs Material Content Declaration

    • Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point; for example, 238: 2 for 2002 and 38 for the week of September 9.

  • Page 182: Websites

    Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix www.hpe.com/storage/spock Storage white papers and analyst reports www.hpe.com/storage/whitepapers For additional general support websites, see Support and other resources. Product websites Product QuickSpecs http://www.hpe.com/servers/ml350-gen10 HPE ProLiant ML350 Gen10 support page http://www.hpe.com/support/ml350gen10 HPE ProLiant ML350 Gen10 documents http://www.hpe.com/info/ml350gen10-docs Websites...

  • Page 183: Support And Other Resources

    IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.

  • Page 184: Remote Support

    Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

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