HPE ProLiant ML30 Maintenance And Service Manual
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HPE ProLiant ML30 Maintenance And Service Manual

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HPE ProLiant ML30 Gen10 Server
Maintenance and Service Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and
storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: P03664-001
Published: November 2018
Edition: 1

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Summary of Contents for HPE ProLiant ML30

  • Page 1 HPE ProLiant ML30 Gen10 Server Maintenance and Service Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Heatsink fan assembly spare part..................22 System fan spare part...................... 22 Server options..........................22 HPE Trusted Platform Module 2.0 spare part..............23 Smart Storage Battery spare part..................23 Four LFF hot-plug drive backplane spare part..............23 Eight SFF hot-plug drive backplane spare part..............24 Miscellaneous system cable spare kit................24...
  • Page 4 Removing and replacing the system board.................74 Removing the system board.................... 74 Replacing the system board.....................75 Re-entering the server serial number and product ID............76 HPE Trusted Platform Module 2.0 Gen10 Option............... 77 Troubleshooting..................78 NMI functionality..........................78 Troubleshooting resources......................78 Diagnostic tools..................79 Product QuickSpecs........................
  • Page 5 Front I/O cabling........................111 Front USB cabling........................111 Specifications..................112 Environmental specifications.....................112 Server specifications......................... 112 Power supply specifications...................... 112 350W standard non-hot-plug power supply..............113 HPE 500W Flex Slot Platinum Hot-plug Low Halogen Power Supply......113 Hot-plug power supply calculations................114...
  • Page 6 Websites....................115 Support and other resources............. 116 Accessing Hewlett Packard Enterprise Support................116 ClearCARE technical support....................116 Accessing updates........................116 Customer self repair........................117 Remote support.........................117 Documentation feedback......................118 Acronyms and abbreviations............. 119...

  • Page 7: Customer Self Repair

    Customer self repair Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett Packard Enterprise will ship that part directly to you for replacement.
  • Page 8 • Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. • Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation.
  • Page 9 un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti. In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento di costo solo in alcune zone.
  • Page 10 Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt Hewlett Packard Enterprise für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier-/Frachtdienst. Weitere Informationen über das Hewlett Packard Enterprise Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort.
  • Page 11 Servicio de garantía exclusivo de componentes La garantía limitada de Hewlett Packard Enterprise puede que incluya un servicio de garantía exclusivo de componentes. Según las condiciones de este servicio exclusivo de componentes, Hewlett Packard Enterprise le facilitará los componentes de repuesto sin cargo adicional alguno. Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes por parte del usuario (CSR).
  • Page 12 Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u Hewlett Packard Enterprise verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Reparo feito pelo cliente Os produtos da Hewlett Packard Enterprise são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito.
  • Page 13 Customer self repair...
  • Page 14 Customer self repair...
  • Page 15 Customer self repair...
  • Page 16 Customer self repair...

  • Page 17: Illustrated Parts Catalog

    This chapter lists the hardware spare parts supported by the server. Mechanical components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise PartSurfer website. http://www.hpe.com/info/partssurfer Item Description Flexible Slot power supply blank spare part...

  • Page 18: Emi Shield Spare Part

    Description Spare part number Flexible Slot power supply blank 775423-001 For more information on the removal and replacement procedures, see Removing and replacing the Flexible Slot power supply blank. EMI shield spare part Customer self repair on page 7: Mandatory Description Spare part number EMI shield...

  • Page 19: Serial Port Blank Spare Part

    For more information on the removal and replacement procedures, see Removing and replacing the serial port blank. System components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website: http://www.hpe.com/info/partssurfer Illustrated parts catalog...

  • Page 20: Standard Power Supply Spare Part (Non-Hot-Plug)

    Customer self repair on page 7: Mandatory Description Spare part number 821243-001 HPE 350 W Low Halogen Non-hot-plug Power Supply E 1.0 For more information on the removal and replacement procedures, see Removing and replacing a Standard power supply (non-hot-plug).

  • Page 21: Pci Fan Spare Part

    PCI fan spare part Customer self repair on page 7: Mandatory Description Spare part number PCI fan P06530-001 For more information on the removal and replacement procedures, see Removing and replacing the PCI fan. DIMM spare parts Customer self repair on page 7: Mandatory Description Spare part number 8 GB, single-rank x8 PC4-2666V-E...

  • Page 22: Intel Processor Spare Parts

    For more information on the removal and replacement procedures, see Removing and replacing the system fan. Server options Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website: http://www.hpe.com/info/partssurfer Illustrated parts catalog...

  • Page 23: Hpe Trusted Platform Module 2.0 Spare Part

    Item Description HPE Trusted Platform Module 2.0 spare part Smart Storage Battery spare part Four LFF hot-plug drive backplane spare part Eight SFF hot-plug drive backplane spare part Miscellaneous system cable spare kit Not shown HPE Trusted Platform Module 2.0 spare part...

  • Page 24: Eight Sff Hot-Plug Drive Backplane Spare Part

    For more information on the removal and replacement procedures, see Removing and replacing the four LFF hot-plug drive backplane. Eight SFF hot-plug drive backplane spare part Customer self repair on page 7: Mandatory Description Spare part number Eight SFF hot-plug drive backplane 792352-001 For more information on the removal and replacement procedures, see Removing and replacing the eight SFF hot-plug drive backplane.

  • Page 25: Removal And Replacement Procedures

    Removal and replacement procedures This chapter provides detailed instructions on how to remove and replace component spare parts. Required tools You need the following items for some procedures: • T-10 Torx screwdriver • T-15 Torx screwdriver • Phillips No. 2 screwdriver •...

  • Page 26: Symbols On Equipment

    Symbols on equipment The following symbols might be found on the equipment to indicate the presence of potentially hazardous conditions. This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure.

  • Page 27: Rack Warnings And Cautions

    CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating UPS. This device protects the hardware from damage caused by power surges and voltage spikes and keeps the server in operation during a power failure. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure.

  • Page 28: Preparation Procedures

    WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack: • At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might become unstable when being moved on its casters.

  • Page 29: Extending The Server From The Rack

    • Press the Power On/Standby button. • Use the virtual power button through iLO. Extending the server from the rack NOTE: PCI fan is required while the server is in rack mode. Procedure 1. Power down the server. 2. Remove all power: a.

  • Page 30: Removing The Server From The Rack

    Removing the server from the rack WARNING: This server is heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational health and safety requirements and guidelines for manual material handling. • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails.

  • Page 31: Removing The Front Bezel

    Removing the front bezel Procedure 1. If locked, unlock the front bezel. 2. Open the front bezel. 3. Pull the front bezel away from the chassis. Position the tower server for hardware configuration Procedure Place the server on a flat, level surface with the access panel facing up. Removal and replacement procedures...

  • Page 32: Removing The Access Panel

    Removing the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure.

  • Page 33: Removing The Air Baffle

    ◦ Extend the server from the rack. ◦ Remove the server from the rack. 6. Remove the front bezel. 7. Remove the access panel: a. Loosen the access panel thumbscrew. b. Slide the access panel, and lift it away from the chassis. Removing the air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.

  • Page 34: Removing And Replacing The Front Bezel

    ◦ Extend the server from the rack. ◦ Remove the server from the rack. 4. Remove the front bezel. 5. Remove the access panel. 6. Remove the air baffle: a. Remove the front end of the baffle from the chassis. b.

  • Page 35: Removing And Replacing The Air Baffle

    a. If locked, unlock the front bezel. b. Open the front bezel. c. Pull the front bezel away from the chassis. To replace the component, reverse the removal procedure. Removing and replacing the air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.

  • Page 36: Removing And Replacing Drives

    a. Remove the front end of the baffle from the chassis. b. Remove the baffle from the slots on the rear chassis. To replace the component, reverse the removal procedure. Removing and replacing drives Removing and replacing an LFF non-hot-plug drive from media drive bay Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.
  • Page 37 ◦ Extend the server from the rack. ◦ Remove the server from the rack. Remove the front bezel. Remove the access panel. If installed, remove the air baffle. Disconnect all cables from the drive. 10. Remove the drive enablement assembly: a.

  • Page 38: Removing And Replacing An Lff Non-Hot-Plug Drive From Drive Cage

    To replace the component, reverse the removal procedure. Removing and replacing an LFF non-hot-plug drive from drive cage Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Back up all server data on the drive. Power down the server.

  • Page 39: Removing And Replacing An Lff Hot-Plug Drive

    11. Remove the drive. To replace the component, reverse the removal procedure. Removing and replacing an LFF hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure 1.

  • Page 40: Removing And Replacing An Sff Hot-Plug Drive

    To replace the component, reverse the removal procedure. Removing and replacing an SFF hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure 1.

  • Page 41: Removing And Replacing A Usb Rdx Drive

    a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Disconnect all peripheral cables from the server. Do one of the following: • If the server is in tower mode: Place the server on its side with the access panel facing up. •...
  • Page 42 Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Disconnect all peripheral cables from the server. Do one of the following: • If the server is in tower mode: Place the server on its side with the access panel facing up. •...

  • Page 43: Removing And Replacing An Internal Usb Device

    Removing and replacing an internal USB device Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Disconnect all peripheral cables from the server. 4.
  • Page 44 Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Disconnect all peripheral cables from the server. Do one of the following: • If the server is in tower mode: Place the server on its side with the access panel facing up. •...

  • Page 45: Removing And Replacing The Emi Shield

    11. Remove the front I/O cap: a. Pull the cap from both the ends. b. Remove the cap from the I/O cable. 12. Remove the front I/O assembly from the rear panel. To replace the component, reverse the removal procedure. Removing and replacing the EMI shield CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 46: Removing And Replacing The Dedicated Ilo Port Blank

    a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Disconnect all peripheral cables from the server. 4. Do one of the following: • If the server is in tower mode: Place the server on its side with the access panel facing up. •...

  • Page 47: Removing And Replacing The Serial Port Blank

    6. Remove the access panel. 7. If installed, remove the air baffle. 8. Remove the dedicated iLO port blank. To replace the component, reverse the removal procedure. Removing and replacing the serial port blank Procedure 1. Power down the server. 2.

  • Page 48: Removing And Replacing The Four Lff Hot-Plug Drive Backplane

    To replace the component, reverse the removal procedure. Removing and replacing the four LFF hot-plug drive backplane Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Power down the server. Remove all power: a.

  • Page 49: Removing And Replacing The Eight Sff Hot-Plug Drive Backplane

    11. Remove the drive backplane. To replace the component, reverse the removal procedure. Removing and replacing the eight SFF hot-plug drive backplane Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Power down the server. Remove all power: a.
  • Page 50 Disconnect all peripheral cables from the server. Do one of the following: • If the server is in tower mode: Place the server on its side with the access panel facing up. • If the server is in rack mode, do one of the following: ◦...

  • Page 51: Removing And Replacing The M.2/Dedicated Ilo/Serial Port Kit

    To replace the component, reverse the removal procedure. Removing and replacing the M.2/dedicated iLO/serial port Removing and replacing the M.2/dedicated iLO/serial port enablement board CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. CAUTION: Before replacing a DIMM, expansion board, or other similar PCA components due to a perceived hardware error, make sure first that the component is firmly seated in the slot.
  • Page 52 • If the server is in tower mode: Place the server on its side with the access panel facing up. • If the server is in rack mode, do one of the following: ◦ Extend the server from the rack. ◦...

  • Page 53: Removing And Replacing An M.2 Ssd Module

    11. If installed, remove the M.2 SSD module. 12. Remove standoff (Hex nut) screw from the M.2/dedicated iLO/serial port enablement board and keep it for future use. To replace the component, reverse the removal procedure. Removing and replacing an M.2 SSD module Prerequisites Before you perform this procedure, make sure that you have a Phillips No.1 screwdriver available.

  • Page 54: Removing And Replacing An Expansion Board

    To replace the component, reverse the removal procedure. Removing and replacing an expansion board CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. CAUTION: Before replacing a DIMM, expansion board, or other similar PCA components due to a perceived hardware error, make sure first that the component is firmly seated in the slot.

  • Page 55: Removing And Replacing A Smart Array Storage Controller

    Disconnect any internal cables that are connected to the expansion board. 10. Remove the expansion board. To replace the component, reverse the removal procedure. Removing and replacing a Smart Array storage controller CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed.

  • Page 56: Removing And Replacing A Dimm

    Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Disconnect all peripheral cables from the server. 4. Do one of the following: •...

  • Page 57: Removing And Replacing A Pci Fan

    ◦ Extend the server from the rack. ◦ Remove the server from the rack. 5. Remove the front bezel. 6. Remove the access panel. 7. If installed, remove the air baffle. 8. Open the DIMM slot latches. 9. Remove the DIMM. To replace the component, reverse the removal procedure.

  • Page 58: Removing And Replacing The System Fan

    ◦ Extend the server from the rack. ◦ Remove the server from the rack. 5. Remove the front bezel. 6. Remove the access panel. 7. If installed, remove the air baffle. 8. Remove the PCI fan module: a. Disconnect the fan cable. b.

  • Page 59: Removing And Replacing The Smart Storage Battery

    • If the server is in tower mode: Place the server on its side with the access panel facing up. • If the server is in rack mode, do one of the following: ◦ Extend the server from the rack. ◦...

  • Page 60: Removing And Replacing The Smart Storage Battery Holders

    ◦ Extend the server from the rack. ◦ Remove the server from the rack. 5. Remove the front bezel. 6. Remove the access panel. 7. If installed, remove the air baffle. 8. Remove the Smart Storage Battery: a. Disconnect the battery cable. b.
  • Page 61 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Disconnect all peripheral cables from the server. Do one of the following: • If the server is in tower mode: Place the server on its side with the access panel facing up. •...

  • Page 62: Removing And Replacing A Heatsink

    To replace the component, reverse the removal procedure. Removing and replacing a heatsink Removing a heatsink WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. Prerequisites Before you perform this procedure, make sure that you have the Phillip screwdriver available.

  • Page 63: Replacing A Heatsink

    7. If installed, remove the air baffle. 8. Remove the heatsink: a. Disconnect the heatsink fan cable. b. Loosen one pair of diagonally opposite screws halfway, and then loosen the other pair of screws. c. Completely loosen all screws in the same sequence. d.
  • Page 64 Install the heatsink: a. Position the heatsink on the processor backplate. b. Tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws. c. Finish the installation by completely tightening the screws in the same sequence. d.

  • Page 65: Removing And Replacing A Processor

    Connect each power cord to the server. Connect each power cord to the power source. 10. Power up the server. Removing and replacing a processor Removing a processor WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 66: Replacing A Processor

    Replacing a processor CAUTION: Failure to completely open the processor locking lever prevents the processor from seating during installation. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board, do not touch the processor or the processor socket contacts. Prerequisites Before you perform this procedure, make sure that you have the following items available: •...

  • Page 67: Removing And Replacing The Standard Power Supply

    CAUTION: Be sure to close the processor socket retaining bracket before closing the processor locking lever. The lever must close without resistance. Forcing the lever closed can damage the processor and socket, requiring system board replacement. CAUTION: Do not press down on the processor. Pressing down on the processor might damage the processor socket and the system board.

  • Page 68: Removing And Replacing A Flexible Slot Power Supply

    Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Disconnect all peripheral cables from the server. 4. Do one of the following: •...
  • Page 69 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. CAUTION: Mixing different types of power input modules in the same server might: • Limit or disable some power supply features including support for power redundancy. •...

  • Page 70: Removing And Replacing The Power Supply Blank

    b. Remove the power supply. To replace the component, reverse the removal procedure. Removing and replacing the power supply blank WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank to cool before touching it. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 71: Replacing The Flexible Slot Power Supply Backplane

    To replace the component, reverse the removal procedure. Replacing the Flexible Slot power supply backplane Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b.
  • Page 72 10. Remove the power supply cage. 11. Remove the Flexible Slot power supply backplane. To replace the component, reverse the removal procedure. Removal and replacement procedures...

  • Page 73: System Battery Replacement

    System battery replacement System battery information The server contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery that provides power to the real-time clock. If this battery is not properly handled, a risk of the fire and burns exists.

  • Page 74: Removing And Replacing The System Board

    Removing and replacing the system board Removing the system board Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b.

  • Page 75: Replacing The System Board

    Replacing the system board Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Position the system board over the alignment tabs on the chassis. Install the system board. Removal and replacement procedures...

  • Page 76: Re-Entering The Server Serial Number And Product Id

    Install the processor. Install the heatsink. Install the Smart Storage Battery holders. If removed, install the Smart Storage Battery. Install the DIMMs. Install the M.2/dedicated iLO/serial port enablement board. Install the system fan. 10. Install the expansion board. 11. If removed, install the air baffle. 12.

  • Page 77: Hpe Trusted Platform Module 2.0 Gen10 Option

    The procedure is complete. HPE Trusted Platform Module 2.0 Gen10 Option The HPE Trusted Platform Module 2.0 Gen10 Option is not a customer-removable part. CAUTION: If the TPM is removed from the original server and powered up on a different server, data stored in the TPM including keys will be erased.

  • Page 78: Troubleshooting

    • Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages. •...

  • Page 79: Diagnostic Tools

    Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). UEFI System Utilities The UEFI System Utilities is embedded in the system ROM. Its features enable you to perform a wide range of configuration activities, including: •...

  • Page 80: Secure Boot

    Using the System Utilities options described in the following sections. • Using the iLO RESTful API to clear and restore certificates. For more information, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/redfish). • Using the secboot command in the Embedded UEFI Shell to display Secure Boot databases, keys, and security reports.

  • Page 81: Intelligent Provisioning

    Service Pack for ProLiant (SPP). SPP is a comprehensive systems software and firmware solution for ProLiant servers, server blades, their enclosures, and HPE Synergy compute modules. These components are preloaded with a basic set of firmware and OS components that are installed along with Intelligent Provisioning.

  • Page 82: Hpe Insight Remote Support

    For more information, see Insight Remote Support and Insight Online Setup Guide for ProLiant Servers and BladeSystem c-Class Enclosures on the Hewlett Packard Enterprise website. Insight Remote Support is available as part of Hewlett Packard Enterprise Warranty, HPE support services, or Hewlett Packard Enterprise contractual support agreement.

  • Page 83: Hpe Smart Storage Administrator

    HPE Smart Storage Administrator HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide support for configuration tasks.

  • Page 84: Component Identification

    Component identification Front panel components Item Description USB 3.0 port USB 2.0 port Drive cage bay PCI fan (optional) Media bay 2 Media bay 1 Optical drive/tape drive, optional Component identification...

  • Page 85: Front Panel Leds And Button

    Front panel LEDs and button Item Description Status Definition Solid green System is on Power On/Standby button and system power LED Flashing green Performing power-on sequence Solid amber System in standby No power present Health LED Solid green Normal Flashing green iLO is rebooting Flashing amber System degraded...

  • Page 86: Rear Panel Components

    Subsystem LED behavior Removable HPE Smart Array SR Gen10 controller 6 flashes System board PCIe slots 7 flashes Power backplane or storage backplane 8 flashes Power supply 9 flashes Rear panel components Item Description Flexible Slot power supply 1 (hot-plug)

  • Page 87: Rear Panel Leds And Button

    Item Description VGA port Serial port (optional) For more information on the expansion slot specifications, see "PCIe expansion slot definitions." Rear panel LEDs and button Item Description Status Definition Power supply LED Solid green Normal One or more of the following conditions exists: •...

  • Page 88: System Board Components

    System board components Item Description System fan connector System maintenance switch Flexible Slot power supply connector 4-pin power connector Heatsink fan connector 24-pin power connector M.2 connector Internal USB 3.0 connector Front I/O connector x1 SATA port 1 x1 SATA port 2 Drive backplane sideband connector PCI fan connector x1 SATA port 3...

  • Page 89: System Maintenance Switch Descriptions

    Item Description Front USB connector Storage controller backup power connectors Smart Storage Battery connector TPM connector System battery Slot 4 PCIe3 x8 (4, 1), half-length Slot 3 PCIe3 x16 (4, 1), full-length Slot 2 PCIe3 x8 (4, 1), half-length Slot 1 PCIe3 x16 (16, 8, 4, 1), full-length M.2 connector can be connected to Dedicated iLO/serial port/M.2 SSD module as well.

  • Page 90: Dimm Label Identification

    DIMM label identification To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use the label to locate specific information about the DIMM. Item Description Example Capacity 8 GB 16 GB 32 GB 64 GB 128 GB...

  • Page 91: Dimm Slot Locations

    E = Unbuffered ECC (UDIMM) For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). DIMM slot locations DIMM slots are numbered sequentially (1 through 4). The supported AMP modes use the letter assignments for population guidelines.

  • Page 92: Pcie Expansion Slot Definitions

    PCIe expansion slot definitions Slot Type Form factor Connector link Negotiable link Supported expansion width width board PCIe3 FL, FH 16, 8, 4, 1 • Single-width GPU • 10 GB Ethernet adapter • Type-p Smart Array controller • FC HBA PCIe3 HL, FH 4, 1...

  • Page 93: Drive Leds And Buttons

    Drive LEDs and buttons Low profile LFF drive LED definitions Item Status Definition Fault Solid amber The drive has failed. \Locate Solid blue The drive is operating normally and being identified by a management application. Flashing amber/blue The drive has failed, or a predictive failure alert has been received for this drive;...

  • Page 94: Hot-Plug Drive Led Definitions

    Hot-plug drive LED definitions Item LED Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity Rotating green Drive activity ring No drive activity Do not Solid white Do not remove the drive.

  • Page 95: Drive Bay Numbering

    Drive bay numbering Four-bay LFF non-hot-plug drive numbering Four-bay LFF hot-plug drive numbering Component identification...

  • Page 96: Fan Locations

    Eight-bay SFF hot-plug drive numbering Fan locations Fan number Fan type PCI fan (optional) Heatsink fan System fan Fan mode behavior A fan failure or a missing fan causes: • The system Health LED to flash amber. • The operating system to orderly shutdown. Component identification...

  • Page 97: Media Device Screws

    Media device screws There are eight T-15 Torx screws on the front panel. These screws are provided as spare screws for installing media devices. Component identification...

  • Page 98: Cabling

    Cabling Cabling guidelines The cable colors in the cabling diagrams used in this chapter are for illustration purposes only. Most of the server cables are black. Observe the following guidelines when working with server cables. Before connecting cables • Note the port labels on the PCA components. Not all of these components are used by all servers: ◦...

  • Page 99: Storage Cabling

    • Remove cables that are no longer being used. Retaining them inside the server can restrict airflow. If you intend to use the removed cables later, label and store them for future use. Storage cabling LFF non-hot-plug drive cabling from the media bay LFF non-hot-plug drive enablement cabling with standard power supply Cable color Description...

  • Page 100: Lff Non-Hot-Plug Drive Cabling From The Drive Cage

    LFF non-hot-plug drive enablement cabling with Flexible Slot power supply Cable color Description Orange Power supply cable Blue Drive power cable Gold SATA port 6 cable LFF non-hot-plug drive cabling from the drive cage LFF non-hot-plug drive cabling with standard power supply Cable color Description Orange...
  • Page 101 Cable color Description Gold SATA port 3 cable Pink SATA port 4 cable Green Drive power cable Black Power supply cable LFF non-hot-plug drive cabling with Flexible Slot power supply Cable color Description Orange SATA port 2 cable Blue SATA port 1 cable Gold SATA port 3 cable Pink...

  • Page 102: Lff Hot-Plug Drive Cabling

    LFF hot-plug drive cabling LFF hot-plug drive cabling with standard power supply Cable color Description Orange Mini-SAS cable with sideband connector Blue Drive power cable LFF hot-plug drive cabling with Flexible Slot power supply Cable color Description Orange Drive power cable Blue Mini-SAS cable with sideband connector Cabling...

  • Page 103: Sff Hot-Plug Drive Cabling

    SFF hot-plug drive cabling SFF hot-plug drive cabling with standard power supply Cable color Description Orange Drive power cable Blue 24-pin power supply cable Gold 4-pin power supply cable Green Mini-SAS cable from controller port 2 to drive backplane port 2 Pink Mini-SAS cable from controller port 1 to drive backplane port 1 SFF hot-plug drive cabling with Flexible Slot power supply...

  • Page 104: Smart Storage Battery Cabling

    Cable color Description Orange Drive power cable Blue Mini-SAS cable from controller port 1 to drive backplane port 1 Gold Mini-SAS cable from controller port 2 to drive backplane port 2 Smart Storage Battery cabling Smart Array controller backup power cabling Cabling...

  • Page 105: Media Device Cabling

    Media device cabling SATA optical drive cabling Cable color Description Orange Power supply cable Blue Optical drive power cable Gold Optical drive SATA cable SAS LTO tape drive cabling SAS LTO tape drive with standard power supply Cabling...
  • Page 106 Cable color Description Orange Power supply cable Blue SAS LTO tape drive power cable Gold SAS LTO tape drive cable SAS LTO tape drive with Flexible Slot power supply Cable color Description Orange Power supply cable Blue SAS LTO tape drive power cable Gold SAS LTO tape drive cable Cabling...

  • Page 107: Usb Rdx Drive Cabling

    USB RDX drive cabling USB RDX drive with standard power supply cabling Cable color Description Orange Power supply cable Blue USB RDX drive power cable Gold USB RDX drive cable USB RDX drive with Flexible Slot power supply cabling Cabling...

  • Page 108: Serial Port Cabling

    Cable color Description Orange Power supply cable Blue USB RDX drive power cable Gold USB RDX drive cable Serial port cabling Fan cabling System fan cabling Cabling...
  • Page 109 Heatsink fan cabling PCI fan cabling Cabling...

  • Page 110: Power Supply Cabling

    Power supply cabling Standard power supply cabling Cable color Description Orange 24-pin power supply cable Blue 4-pin power supply cable Flexible Slot power supply cabling Cable color Description Orange 24-pin power supply cable Blue 4-pin power supply cable Gold 26-pin sideband power cable Cabling...

  • Page 111: Front I/O Cabling

    Front I/O cabling Front USB cabling Cabling...

  • Page 112: Specifications

    Depending on the installed options and the regional location where the server was purchased, the server can be configured with one of the following power supplies: • 350W standard non-hot-plug power supply • HPE 500W Flex Slot Platinum Hot Plug Low Halogen Power Supply Specifications...

  • Page 113: 350W Standard Non-Hot-Plug Power Supply

    350 W at 230 VAC Maximum peak power 350 W at 115 VAC 350 W at 230 VAC Rated output power 350 W HPE 500W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Value Input requirements — Rated input voltage...

  • Page 114: Hot-Plug Power Supply Calculations

    500 W at 240 VDC input for China only Hot-plug power supply calculations For more information on the hot-plug power supply and calculators to determine server power consumption in various system configurations, see the Hewlett Packard Enterprise Power Advisor website (http://www.hpe.com/info/poweradvisor/online). Specifications...

  • Page 115: Websites

    Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix www.hpe.com/storage/spock Storage white papers and analyst reports www.hpe.com/storage/whitepapers For additional general support websites, see Support and other resources. Product websites Product QuickSpecs http://www.hpe.com/servers/ml30-gen10 HPE ProLiant ML30 Gen10 support page http://www.hpe.com/support/ml30gen10 HPE ProLiant ML30 Gen10 user documents http://www.hpe.com/info/ML30Gen10-docs Websites...

  • Page 116: Support And Other Resources

    Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: http://www.hpe.com/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: http://www.hpe.com/support/hpesc Information to collect •...

  • Page 117: Customer Self Repair

    IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.

  • Page 118: Documentation Feedback

    Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

  • Page 119: Acronyms And Abbreviations

    EMI shield Electromagnetic shield FCoE Fibre Channel over Ethernet graphics processing unit HPE SSA HPE Smart Storage Administrator Integrated Lights-Out Integrated Management Log International Organization for Standardization large form factor LRDIMM load reduced dual in-line memory module...
  • Page 120 PCIe Peripheral Component Interconnect Express Peripheral Component Interconnect POST Power-On Self-Test Preboot eXecution Environment RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module REST Representational State Transfer serial attached SCSI SATA serial ATA small form factor Service Pack for ProLiant solid state device Trusted Platform Module UDIMM...

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