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HPE ProLiant ML350 Gen11 User Manual
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HPE ProLiant ML350 Gen11 User Manual

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HPE ProLiant ML350 Gen11 Server User Guide
HPE ProLiant ML350 Gen11 Server User Guide
Part Number: 30-D8158AF6-001
Published: February 2023
Edition: 1

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Summary of Contents for HPE ProLiant ML350 Gen11

  • Page 1 HPE ProLiant ML350 Gen11 Server User Guide HPE ProLiant ML350 Gen11 Server User Guide Part Number: 30-D8158AF6-001 Published: February 2023 Edition: 1...
  • Page 2 HPE ProLiant ML350 Gen11 Server User Guide HPE ProLiant ML350 Gen11 Server User Guide Abstract Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels, and are familiar with the weight and stability precautions for rack installations.
  • Page 3 Fan bay numbering Media device screws Trusted Platform Module 2.0 Trusted Platform Module 2.0 guidelines BitLocker recovery key/password retention guidelines HPE NS204i-u Boot Device components HPE NS204i-u Boot Device LED definitions Setup Operational requirements Space and airflow requirements Temperature requirements Power requirements...
  • Page 4 Remove the access panel Remove the fan cage Remove the primary riser cage Remove the secondary riser cage Remove the HPE NS204i Boot Device Install the primary/secondary riser cage Install the fan cage Install the access panel Position the tower server for operation...
  • Page 5 Fan population Fan redundancy support Fan mode behavior Installing a fan Memory option HPE SmartMemory speed and population information DIMM installation guidelines Installing a DIMM Secondary riser cage and tertiary riser options Installing the secondary riser cage Installing the tertiary riser...
  • Page 6 Chassis intrusion detection switch cabling Front I/O cabling Configuration resources Updating firmware or system ROM Configuring the server Configuring storage controllers Managing the HPE NS204i Boot Device Deploying an OS Configuring security Optimizing the server Server management Managing Linux-based high performance compute clusters...
  • Page 7 Limited operating inlet ambient temperature requirements for HPE InfiniBand HDR100 / Ethernet 100GB 2-port QSFP56 PCIe4 x16 Adapter Limited operating inlet ambient temperature requirements for HPE NS204i Boot Device Mechanical specifications Power supply specifications HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply...
  • Page 8 HPE NS204i-u Boot Device components HPE NS204i-u Boot Device components HPE NS204i-u Boot Device LED definitions HPE NS204i-u Boot Device LED definitions Front panel components Front panel components LFF drive configuration LFF drive configuration HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 9 SFF drive configuration SFF drive configuration HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 10 The other side shows the default iLO account information. The x1 and x4 NVMe drives are supported in Box 3. The x4 NVMe drive backplane cannot be installed with other drive backplane types. Subtopics Subtopics HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 11 You cannot access the server by connecting to the Service Port. You cannot access the connected device from the server. Front panel LEDs and button Front panel LEDs and button Item Item Description Description Status Status Definition Definition UID button/LED Solid blue Activated HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 12 When the four LEDs described in this table flash simultaneously, a power fault has occurred. For more information, see Front panel LED power fault codes. If the health LED indicates a degraded or critical state, review the system Integrated Management Log (IML) or use HPE iLO to review the system health status.
  • Page 13 1. Press and release the UID button. The Server Health Summary screen is displayed on the external monitor. For more information, see the iLO troubleshooting guide: HPE iLO 6 Troubleshooting Guide from the https://www.hpe.com/support/ilo6 https://www.hpe.com/support/ilo6. 2. Press the UID button again to close the Server Health Summary screen.
  • Page 14 Padlock eye 1 , 4 Slots 5–8 PCIe5 (secondary riser) Kensington slot Two processors are required for installing the secondary riser option. The same is required for a tertiary riser option used for NIC HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 15 The embedded video controller in the iLO 6 chipset does not support dual display or screen extension mode. To enable dual display mode, install a compatible PCIe graphics card that supports this feature in the expansion slot. Rear panel LEDs Rear panel LEDs HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 16 1 flash per second—Remote management or firmware upgrade in progress 4 flashes per sec—iLO manual reboot sequence 8 flashes per sec—iLO manual reboot sequence in progress Deactivated System board components System board components HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 17 Primary riser connector DisplayPort connector Slot 14 OCP port 2 PCH LP SlimSAS port 2 PCH LP SlimSAS port 1 System battery Front I/O & USB 3.2 Gen 1 port connector Optical drive SATA-power connector HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 18 Default Function Off—iLO 6 security is enabled. On—iLO 6 security is disabled. Reserved Reserved Reserved Off—Power-on password is enabled. On—Power-on password is disabled. 1 , 2 3 f—No function On—Restore default manufacturing settings HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 19 To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use the label to locate specific information about the DIMM. For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR5 SmartMemory QuickSpecs: https://www.hpe.com/docs/server-memory...
  • Page 20 DIMM slot numbering DIMM slot numbering The arrow points to the front of the server. Heatsink and processor socket components Heatsink and processor socket components A standard heatsink is shown, your heatsink might look different. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 21 Bolster plate Heatsink screws This module consists of the heatsink attached to the processor that is already secured in its carrier. Internal components Internal components Item Item Description Description System board Fan cage HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 22 PCIe5 4 x8 riser components Item Description Item Description Storage controller backup power connectors PCIe5 x16 (8, 4, 1) slots PCIe5 2 x16 riser components PCIe5 2 x16 riser components Item Description Item Description HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 23 PCIe5 x16 (8, 4, 1) slots RDX power connector PCIe SlimSAS port 2 PCIe SlimSAS port 4 PCIe SlimSAS port 3 PCIe SlimSAS port 1 Not for use in this server. PCIe5 slot description PCIe5 slot description HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 24 Primary and secondary riser slots are PCIe5 x16 (16, 8, 4, 1) or PCIe5 x16 (8, 4, 1) . Tertiary riser slots are PCIe5 x16 (8, 4, 1). All riser slots are rated for a maximum power draw of 75 W each without an auxiliary power cable. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 25 HPE Basic Drive LED definitions Basic Drive LED definitions The HPE Basic drive carrier has the following LEDs: Amber/blue LED—Managed by the drive backplane in conjunction with the storage controller and is used to indicate drive status. Green LED—Managed by the drive itself and indicates the drive activity.
  • Page 26 Performing a logical drive extension Erasing Spare part activation Flashing green (4 flashes The drive is operating normally and has activity. per second) The drive is not configured by a RAID controller or is a spare drive. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 27 LFF drive bay numbering LFF drive box uses the 4 LFF 12G x1 SAS / SATA UBM3 drive backplane. For more information on the drive backplane description, see Drive backplane naming. Tower orientation Tower orientation HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 28 8 SFF 24G x4 U.3 NVMe UBM3 BC 8 SFF 24G x4 U.3 NVMe UBM6 BC For more information on the drive backplane description, see Drive backplane naming convention . Tower orientation Tower orientation HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 29 Rack orientation Rack orientation Mixed drive bay numbering Mixed drive bay numbering This server supports the following mixed hot-plug drive configurations. 4 LFF + 8 SFF 4 LFF + 8 SFF HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 30 Tower orientation Tower orientation Rack orientation Rack orientation 4 LFF + 16 SFF 4 LFF + 16 SFF Tower orientation Tower orientation HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 31 Drive backplane naming This topic explains the features represented in the drive backplane naming. This naming convention was adopted starting in the HPE Gen11 server release. Your server might not support all the features listed in this topic. For server-specific support information, see the server guides: Drive backplane support, see Drive bay numbering.
  • Page 32 CPU direct attach or tri-mode controller support for x4 U.3 NVMe or x1 SAS and SATA drives. CPU direct attach or tri-mode controller support for x4 U.2 NVMe drives. Fan bay numbering Fan bay numbering For the fan population rules, see Fan population. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 33 The TPM 2.0 is supported with specific operating system support such as Microsoft Windows Server 2012 R2 and later. For more information about operating system support, see the product QuickSpecs on the Hewlett Packard Enterprise website HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 34 Recovery Mode after BitLocker detects a possible compromise of system integrity. HPE is not liable for blocked data access caused by improper TPM use. For operating instructions, see the documentation for the encryption technology feature provided by the operating system.
  • Page 35 Item Description Item Description Boot device cage M.2 slots Boot device carriers HPE NS204i-u Boot Device LED definitions HPE NS204i-u Boot Device LED definitions Item Item Status Status Definition Definition HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 36 Removing the shipping brackets Removing the shipping brackets Operational requirements Operational requirements When preparing the site and planning the installation for the HPE ProLiant ML350 Gen11 Server, be sure to observe the following general operational requirements: Space and airflow requirements Temperature requirements...
  • Page 37 Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 38 The leveling jacks (feet) are extended to the floor. The full weight of the rack rests on the leveling jacks (feet). The stabilizing feet are attached to the rack if it is a single-rack installation. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 39 CAUTION: CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation, removal, or replacement procedure. Improper grounding can cause electrostatic discharge. CAUTION: CAUTION: HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 40 HPE-supported products from other vendors that are sold by HPE or by HPE authorized resellers. The Installation Service is part of a suite of HPE deployment services that are designed to give users the peace of mind that comes from knowing that their HPE and HPE-...
  • Page 41 Allows your IT resources to stay focused on their core tasks and priorities. Full coverage during the warranty period for products that require installation by an HPE authorized technical specialist. For more information on the features, limitations, provisions, and ordering information of the HPE Installation Service, see this Hewlett Packard Enterprise website: https://www.hpe.com/support/installation-service...
  • Page 42 Remotely: Connect to the iLO web interface and run a remote console: a. Verify the following: iLO is licensed to use the remote console feature. If iLO is not licensed, visit the HPE website: https://www.hpe.com/info/ilo https://www.hpe.com/info/ilo The iLO management port is connected to a secure network.
  • Page 43 Remove the server from the rack Remove the server from the rack Remove the front bezel Remove the front bezel Position the tower server for hardware configuration Position the tower server for hardware configuration HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 44 Procedure Procedure Slide the server tray out of the rack: 1. Loosen the server tray thumbscrews (callout 1). 2. Grasp the tray notch and slide the server out of the rack (callout 2). HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 45 3. Disconnect all peripheral cables from the server. 4. Slide the server tray out of the rack: a. Loosen the server tray thumbscrews (callout 1). b. Grasp the tray notch and slide the server out of the rack (callout 2). HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 46 5. Remove the chassis rear bracket screws. 6. Remove the server from the tray. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 47 Procedure Procedure 1. Unlock the front bezel (callout 1). 2. Open the front bezel (callout 2) 3. Release the bezel hooks from the front panel. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 48 Position the tower server for hardware configuration Position the tower server for hardware configuration Procedure Procedure 1. Rotate the chassis feet inward. 2. Place the server on a flat, level surface with the access panel facing up. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 49 4. If the server is in tower mode, place the server on a flat, level surface with the access panel facing up . 5. If the server is in rack mode, do one of the following: Extend the server from the rack . HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 50 If the server is in rack mode, remove the server from the rack . 5. Remove the access panel . 6. Remove the existing fans: a. Press and hold the latch (callout 1). b. Lift the fan from the bay (callout 2). HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 51 8. Disconnect the fan cage cables from the system board . 9. Remove the fan cage: a. Open the fan cage latches (callout 1). b. Lift the fan cage module away from the chassis (callout 2). HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 52 6. If an expansion card with internal cables is installed on the riser, disconnect all cables from the expansion card. 7. Remove the primary riser cage: a. Release the half-turn spring latch (callouts 1 and 2). b. Lift the riser cage off the system board (callout 3). HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 53 6. If an expansion card with internal cables is installed on the riser, disconnect all cables from the expansion card. 7. If installed, remove the expansion card from the tertiary riser: a. Loosen the stabilizer bracket captive screw (callout 1), and then pull the stabilizer bracket from the expansion card (callout 2). HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 54 Remove the expansion card from the tertiary riser. 8. If installed, remove the tertiary riser. 9. Remove the secondary riser cage: a. Release the half-turn spring latch (callouts 1 and 2). HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 55 6. Remove the boot device from the top of the power supply cage: a. Pull and hold the latch (callout 1). b. Remove the boot device from the chassis side wall (callout 2). HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 56 The riser cage is aligned with the rear chassis. The riser board is firmly seated on the system board. b. Simultaneously push and rotate the half-turn spring latch to 180° (callout 2). c. Close the spring latch (callout 3). HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 57 Install the tertiary riser on the secondary riser cage. b. Install the expansion card. c. Press down the stabilizer bracket to secure the expansion card (callout 1), and then tighten the captive screw (callout 2). HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 58 Lower the fan into the bay (callout 1). b. Press down on the fan to make sure that it is seated firmly in the bay (callout 2). A click sound indicates that the fan is properly engaged. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 59 1. With the access panel latch open, insert the guide pin on the chassis through the hole on the bottom side of the latch. 2. Close the access panel latch. The access panel slides to the closed position. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 60 Position the tower server for operation Procedure Procedure 1. Return the server to an upright position. 2. Rotate the chassis feet outward to stabilize the server. Install the front bezel Install the front bezel HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 61 : One person to support the server weight, and the other to slide the server into the rack. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 62 1. Grasp the tray notch to slide the tray out of the rack. 2. Place the server on the tray. Verify that the front panel of the server is align with the front of the tray. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 63 3. Install the chassis rear bracket screws. 4. Press and hold the blue rail-release tabs (callout 1), and then slide the tray back into the rack (callout 2). 5. Tighten the server tray thumbscrews. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 64 This chapter provides instructions for installing supported hardware options. To ensure proper server deployment and operation, Hewlett Packard Enterprise recommends installing only HPE‑validated hardware options. To see the list of validated options for this server, see the product QuickSpecs on the HPE ProLiant ML350 Gen11 Server website: https://buy.hpe.com/us/en/p/1014696172...
  • Page 65 Customer iLO user name, password, and DNS name iLO configuration settings For servers managed by HPE GreenLake for Compute Ops Management , make sure that you have your HPE GreenLake account ID. For more information, https://www.hpe.com/info/com-docs https://www.hpe.com/info/com-docs. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 66 Hot-plug LFF SAS and SATA drives Hot-plug SFF SAS, SATA, and U.3 NVMe drives The embedded Intel VROC for HPE Gen11 (Intel VROC) supports software RAID for direct attached SATA and NVMe drives. To support hardware RAID, install a storage controller option .
  • Page 67 1. Open the front bezel: a. Unlock the front bezel (callout 1). b. Open the front bezel (callout 2). 2. Remove the drive blank. Retain the blank for future use. LFF drive blank HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 68 SFF drive blank 3. Prepare the drive. LFF drive SFF drive HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 69 LFF drive SFF drive 5. Determine the status of the drive from the drive LED definitions . 6. Install the front bezel . 7. To configure drive arrays, see the Configuring storage controllers. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 70 Verify that all power supplies have the same part number and label color. Installing an AC power supply Installing an AC power supply Prerequisites Prerequisites Before installing a power supply option, review the Power supply warnings and cautions. About this task About this task HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 71 1. If you are installing a power supply in the power supply bay 2, remove the power supply blank. Retain the blank for future use. Tower mode Rack mode 2. Immediately slide the power supply into the bay until it clicks into place. Tower mode HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 72 Secure the power cord with the strain relief strap. Roll the extra length of the strap around the power supply handle. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 73 Shipping bracket screws (4) M5 square-hole cage nuts (4) Rear shipping screws (2) Subtopics Subtopics Installing the tower-to-rack conversion kit Installing the tower-to-rack conversion kit Installing the shipping hardware Installing the shipping hardware HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 74 Install the server into the rack Install the server into the rack Install the cable management arm Install the cable management arm Install the rack rails and server tray Install the rack rails and server tray HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 75 Insert the spools on the sides of the server through the notches on the rails (callout 1). b. Slide the rail towards the rear of the tray to lock it into place (callout 2). HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 76 Release the rear retention bracket (callout 3). d. Retract and hold the front retention bracket. e. Insert the pins on the mounting flange into the rack column holes. f. Release the front retention bracket. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 77 6. Install the server into the rack. Install the server into the rack Install the server into the rack Prerequisites Prerequisites Before you perform this procedure, review the: Rack warnings and cautions Server warnings and cautions HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 78 1. Grasp the tray notch to slide the tray out of the rack. 2. Place the server on the tray. Verify that the front panel of the server is align with the front of the tray. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 79 3. Install the chassis rear bracket screws. 4. Press and hold the blue rail-release tabs (callout 1), and then slide the tray back into the rack (callout 2). 5. Tighten the server tray thumbscrews. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 80 2. (Optional) The CMA retention bracket can be rotated to fit a left- or right-hand CMA operation. Press and hold the rotate mechanism (callout 1), and then rotate the bracket 180° (callout 2). There will be an audible click to indicate that the bracket is locked in its adjusted position. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 81 Insert the retention bracket into the opposite mounting rail (callout 3). There will be an audible click to indicate that the tabs and bracket are locked into place. 4. Open the cable clamps. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 82 Otherwise, the cables might snag on other equipment installed in the rack when the server is extended from or returned to the rack. Route the peripheral cables and power cords through the cable clamps. 6. Close the cable clamps. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 83 Procedure Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 84 Hook the bottom flange of the cage nut in the rack hole. b. Insert the tip of the insertion tool through the hole and hook the top flange of the cage nut. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 85 7. Secure the front end of rack rails to the rack columns with the shipping brackets. 8. Secure the rear end of rack rails to the rack columns with the rear shipping screws. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 86 Supports SAS and SATA drives . CAUTION: CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 87 Remove the drive box blank (callout 2). 9. Install the 4 LFF drive cage: a. Install the drive cage in the server (callout 1). b. Install the drive cage screws (callout 2). HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 88 Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. About this task About this task This server supports several front 8 SFF drive cage options with different backplanes This option: HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 89 Remove the drive box blank screws (callout 1). b. Remove the drive box blank (callout 2). 9. Install the 8 SFF drive cage: a. Install the drive cage in the server (callout 1). HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 90 Media device options The server supports the following media device options in the box 1 bays: Media bay 1/2—USB RDX docking station Only one USB RDX docking station can be installed at one time. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 91 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated CAUTION: with either a component or a blank. Procedure Procedure 1. Remove the front bezel. 2. Power down the server. 3. Remove all power: HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 92 Remove the drive box blank (callout 2). 9. Remove the media bay filler panel: a. Remove the media bay filler panel screws (callout 1). b. Remove the media bay filler panel (callout 2). HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 93 11. Slide the RDX docking station into the media bay until it clicks into place.. Leave enough space on the rear to connect the USB and power cables. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 94 The server generates more heat when the RDX docking station is installed. To maintain proper cooling, increase the fan speed. Procedure Procedure 1. To enable the increased cooling function in the POST screen: a. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Advanced Options > Fan HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 95 Procedure Procedure 1. Remove the front bezel. 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 96 Use a plastic spudger to pry one side of the blank (callout 1). b. Remove the optical drive blank from the optical drive cage (callout 2). 11. Install the optical drive bracket. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 97 13. Install the optical drive cage: a. Slide the optical drive cage into the optical drive bay until it clicks into place (callout 1). b. Install the optical drive cage screws (callout 2). HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 98 Transceiver option Transceivers serve as the connection between the adapter and the network cable for maintaining high-speed performance. Subtopics Subtopics Transceiver warnings and cautions Transceiver warnings and cautions Installing a transceiver Installing a transceiver HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 99 Transceivers are keyed so that they can only be inserted in the correct orientation. If the transceiver does not fit easily into the port, you might have positioned it incorrectly. Reverse the orientation of the transceiver and insert it again. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 100 To maintain proper system cooling, install the correct fan required for specific hardware components: Hardware component Hardware component Bay 1 Bay 1 Bays 2–4 Bays 2–4 Bays 5–8 Bays 5–8 Fan redundancy Fan redundancy HPE NS204i Boot Device — Not supported HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 101 4. If the server is in tower mode, place the server on a flat, level surface with the access panel facing up . 5. If the server is in rack mode, do one of the following: HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 102 Press down on the fan to make sure that it is seated firmly in the bay (callout 2). A click sound indicates that the fan is properly engaged. 9. Install the access panel 10. Do one of the following: Orient the server back in tower mode . HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 103 Installing a DIMM HPE SmartMemory speed and population information SmartMemory speed and population information For information about memory speed and server-specific DIMM population rules for HPE using 4th Gen Intel Xeon Scalable Processor , see the relevant memory technical paper in: https://www.hpe.com/docs/server-memory https://www.hpe.com/docs/server-memory...
  • Page 104 To align and seat the DIMM, use two fingers to hold the DIMM along the side edges. To seat the DIMM, use two fingers to apply gentle pressure along the top of the DIMM. For more information, see the Hewlett Packard Enterprise website (https://www.hpe.com/support/DIMM-20070214-CN https://www.hpe.com/support/DIMM-20070214-CN).
  • Page 105 Orient the server back in tower mode . Install the server into the rack . 12. Connect all peripheral cables to the server. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 106 If the server is in tower mode, place the server on a flat, level surface with the access panel facing up . If the server is in rack mode, remove the server from the rack . 5. Remove the access panel . 6. Remove the secondary riser cage blank. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 107 Simultaneously push and rotate the half-turn spring latch to 180° (callout 2). c. Close the spring latch (callout 3). 9. Install the access panel 10. Do one of the following: Orient the server back in tower mode . HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 108 If the server is in tower mode, place the server on a flat, level surface with the access panel facing up . If the server is in rack mode, remove the server from the rack . 5. Remove the access panel . 6. Insert the stabilizer bracket in the chassis. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 109 11. (Optional) Install the expansion card . 12. Install the access panel 13. Do one of the following: Orient the server back in tower mode . Install the server into the rack . HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 110 2. If the server firmware is not the latest revision, update the firmware. 3. If the new controller is the new boot device, install the controller drivers . Installing a type-p storage controller Installing a type-p storage controller Prerequisites Prerequisites HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 111 6. Do one of the following: Remove the primary riser cage. Remove the secondary riser cage. 7. Remove the riser slot blank. Retain the screw. This screw will be used to secure the type-p controller. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 112 Installing a type-o storage controller Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: Compatible controller cable T-10 Torx screwdriver About this task About this task HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 113 Make sure that the controller is seated firmly in the slot. c. Rotate the locking pin to the close (horizontal) position (callout 3). 8. Cable the type-o storage controller . 9. Install the primary riser cage. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 114 HPE Smart Storage Battery HPE Smart Storage Hybrid Capacitor One energy pack supports multiple devices. After it is installed, the status of the energy pack appears in HPE iLO. For more information, see the iLO user guide: https://www.hpe.com/support/ilo6 https://www.hpe.com/support/ilo6...
  • Page 115 Make sure that you have the following items availables: Storage controller backup power cable (ships with the storage controller) Energy pack extension cable (P58199-B21) If you are installing the HPE Smart Storage Hybrid Capacitor, verify that the system meets the minimum firmware requirements . Procedure Procedure 1.
  • Page 116 9. Connect the energy pack extension cable to the system board . 10. Connect the storage backup power cable . 11. If removed, install the HPE NS204i Boot Device . 12. Install the access panel 13. Do one of the following: Orient the server back in tower mode .
  • Page 117 Prerequisites Prerequisites If installing the HPE InfiniBand HDR100 / Ethernet 100 GB 2-port QSFP56 PCIe4 x16 Adapter, review the Limited operating inlet ambient temperature requirements Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.
  • Page 118 10. Connect all necessary internal cabling to the expansion card. For more information on these cabling requirements, see the documentation that ships with the option. 11. Install the riser cage. 12. Install the access panel 13. Do one of the following: HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 119 Disconnect the energy pack extention cable from the system board . b. Press and hold the release latch (callout 1). c. Lift one end of the energy pack and release it from the holder (callouts 2 and 3). HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 120 Press and hold the release latch on the holder (callout 1). b. Pull the holder towards the front panel to disengage from the chassis (callout 2). 9. (Optional) Install the tertiary riser . 10. Remove the tertiary riser slot cover. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 121 12. Install the expansion card. 13. Install the stabilizer bracket to secure the expansion card: a. Press down the stabilizer bracket onto the expansion card (callout 1). b. Tighten the captive screw (callout 2). HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 122 17. Install the access panel 18. Do one of the following: Orient the server back in tower mode . Install the server into the rack . 19. Connect all peripheral cables to the server. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 123 This server supports two heatsink options: Standard heatsink (P47223-B21) Performance heatsink (P47224-B21) Processors with TDP equal to or greater than 195 W require performance heatsinks. Procedure Procedure 1. Power down the server. 2. Remove all power: HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 124 5. Remove the access panel . 6. Remove the fan cage. 7. Remove the secondary riser cage. 8. Remove the protective film from the thermal interface material. 9. Set the anti-tilt wires to the locked position. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 125 Lower the heatsink on the processor carrier until the carrier tabs snap into place. There will be an audible click to indicate that the heatsink is properly latched on the processor carrier. Standard heatsink HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 126 Performance heatsink HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 127 12. Perform the following verification steps: a. Verify that the tabs on the processor carrier are securely latched on the heatsink. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 128 Verify that the pin 1 indicators on the processor and processor carrier are aligned. c. Verity that the processor is properly secured by the carrier snaps. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 129 When using a torque wrench to tighten the heatsink screws, set it to 0.9 N-m (8 in-lb) of torque . b. Note the Front of server Front of server text on the heatsink label to correctly orient the processor-heatsink module over the bolster plate. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 130 The posts are keyed so that the module can only be installed one way. Make sure that the module is properly seated on the bolster plate before securing the screws. Standard heatsink Performance heatsink HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 131 Set the anti-tilt wires to the locked position. e. Use a T-30 Torx screwdriver to tighten one pair of diagonally opposite heatsink screws (callouts 1 to 2), and then tighten the other pair of heatsink screws (callouts 3 to 4). HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 132 Standard heatsink Performance heatsink 15. If installing the performance heatsink, remove the fan cage baffle from the fan cage. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 133 Note the following information about the HPE NS204i Boot Device option: The HPE NS204i-u Gen11 NVMe Hot Plug Boot Optimized Storage Device (NS204i-u) is a PCIe3 x4 custom form-factor module that includes two hot pluggable 2280 M.2 NVMe SSDs.
  • Page 134 The server is updated with the latest operating system firmware and drivers. Identify the HPE NS204i Boot Device components Review the Limited operating inlet ambient temperature requirements for HPE NS204i Boot Device for a specific system operating temperature requirement. Before you perform this procedure, make sure that you have the following items available:...
  • Page 135 If closed, pivot the carrier latch to open. b. Slide the carrier into the boot device cage (callout 1). c. Pivot the latch to close (callout 2). Make sure that the carrier latch is locked on the boot device cage. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 136 If the server is in rack mode, remove the server from the rack . 8. Remove the access panel . 9. Install the boot device latch: a. Insert the boot device latch on the boot device(callout 1). b. Install the latch screw (callout 2). HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 137 Install the boot device baffle screws (callout 2-3). 11. Connect the signal and power cables to the boot device. 12. Align the pins on the boot device with holes on the chassis side wall to slide the boot device . HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 138 Install the server into the rack . 17. Connect all peripheral cables to the server. 18. Connect each power cord to the server. 19. Connect each power cord to the power source. 20. Power up the server. Results Results HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 139 Slot 15 OCP PCIe5 x8 OCP NIC adapter Slot 14 does not support Wake on LAN (WOL) and shared NIC functions. When installing a single OCP NIC 3.0 adapter, install it in Slot 15. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 140 Remove the blank screw (callout 1). b. Use a plastic spudger to pry the top side of the blank from the chassis (callout 2). c. Remove the blank (callout 3). Retain the screw and blank for future use. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 141 11. If removed, install the riser cage. 12. Install the access panel 13. Do one of the following: Orient the server back in tower mode . Install the server into the rack . HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 142 6. Install the chassis intrusion detection switch: a. Insert the switch tab into the chassis slot until the switch clicks into place (callout 1). b. Connect the switch cable and secure it in the cable clamp (callout 2). HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 143 Before you perform this procedure, make sure that you have a hex screwdriver available. About this task About this task CAUTION: CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 144 7. Remove the serial port blank. Retain the blank for future use. 8. Install the serial port: a. Insert the serial port into the rear panel opening (callout 1). b. Install the hex screws (callout 2). HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 145 The server has one internal USB 2.0 port and one USB 3.2 Gen 1 port . Use these ports to install internal USB devices such as: USB flash media devices for booting up from flash solutions or for data backup/redundancy. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 146 9. Connect all peripheral cables to the server. 10. Connect each power cord to the server. 11. Connect each power cord to the power source. 12. Power up the server. Results Results The installation is complete. Cabling Cabling HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 147 Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable. Never bend power cords and server cables tight enough to cause a crease in the sheathing. Make sure that the excess length of cables is properly secured to avoid excess bends, interference issues, and airflow restriction. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 148 Cabling diagrams Observe the following: Before cabling components, see the cabling guidelines. Use the cable part number or search feature to find your diagram. Component cabling Component cabling Cable part number Cable part number HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 149 Dual OCP slot upgrade cable for single-processor server P56686-001 Serial port cable P45623-001 Tertiary riser signal cable P52240-001 Chassis intrusion detection switch cable P47751-001 Front I/O cable P45292-001 Internal cabling management Internal cabling management HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 150 Energy pack cabling Energy pack cabling Storage controller backup power cabling Storage controller backup power cabling Storage controller cabling Storage controller cabling 4/8/12 LFF drive onboard SATA cabling 4/8/12 LFF drive onboard SATA cabling HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 151 Color From From P45293-001 Orange Box 3 port 1 PCH LP SlimSAS port 2 Option kit: P47232-B21 8 SFF NVMe x4 drive direct attach cabling 8 SFF NVMe x4 drive direct attach cabling HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 152 Box 3 port 1 Type-o storage controller port 1 Option kit: P47229-B21 4/8/12 LFF SAS/SATA drive controller cabling: Type-p controller in the primary riser 4/8/12 LFF SAS/SATA drive controller cabling: Type-p controller in the primary riser HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 153 Cable part number Cable part number Color Color From From P45304-001 Orange Box 2 port 1 Type-o storage controller port 2 Blue Box 3 port 1 Type-o storage controller port 1 Option kit: P47235-B21 HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 154 16 SFF SAS/ NVMe x1 drive controller cabling: Type-p controller in the primary riser Box 2 and Box 3 Cable part number Cable part number Color Color From From P45296-001 Orange Box 2 port 1 Primary type-p storage controller port 2 HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 155 Primary type-p storage controller port 2 Blue Box 2 port 1 Primary type-p storage controller port 1 Option kit: P47233-B21 8 SFF NVMe x4 drive controller cabling 8 SFF NVMe x4 drive controller cabling HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 156 4 LFF + 8 SFF / 4 LFF + 16 SFF drive controller cabling 4 LFF + 8 SFF / 4 LFF + 16 SFF drive controller cabling Cable part number Cable part number Color Color From From HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 157 Box 1 power connector Drive box 1 power connector Blue Box 2 power connector Drive box 2 power connector Gold Box 3 power connector Drive box 3 power connector Energy pack cabling Energy pack cabling HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 158 The location of the storage controller backup power connector on the controller Use the following diagrams for reference only. Storage controller backup power cabling from type-o storage controller in Slot 14 Storage controller backup power cabling from type-o storage controller in Slot 14 HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 159 Storage controller backup power cabling from type-p storage controller in the primary riser Color Color From From Orange Type-p controller Storage controller backup power connector Media device cabling Media device cabling Subtopics Subtopics HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 160 From From P45303-001 Blue RDX power connector RDX power connector on the tertiary riser 876507-002 Orange RDX USB port USB 3.2 Gen 1 port Option kit: P49694-B21 Optical drive cabling Optical drive cabling HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 161 Cable part number Cable part number Color Color From From 756914-001 Orange Optical drive Optical drive SATA-power connector Option kit: P56608-B21 Fan cabling Fan cabling HPE NS204i Boot Device NS204i Boot Device cabling cabling HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 162 OCP upgrade cabling OCP bandwidth upgrade cabling OCP bandwidth upgrade cabling The OCP bandwidth upgrade cable are required to support a x16 OCP expansion option. Cable part number Color Cable part number Color From From HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 163 Dual OCP slot upgrade cabling for single-processor server Cable part number Color Cable part number Color From From P43735-001 Orange CPU 1 MCIO port 1 Slot 15 OCP port 1 Option kit: P47231-B21 Serial port cabling Serial port cabling HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 164 Tertiary riser signal cabling Cable part number Cable part number Color Color From From P52240-001 Blue CPU 2 MCIO port 2 PCIe SlimSAS port 3 Orange CPU 2 MCIO port 1 PCIe SlimSAS port 1 HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 165 Cable part number Color Color From From P47751-001 Orange Chassis intrusion detection Chassis intrusion detection switch switch connector Option kit: P47226-B21 Front I/O cabling Front I/O cabling Front I/O cables are preinstalled in the server. HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 166 QuickSpecs (https://buy.hpe.com/us/en/p/1014696172 https://buy.hpe.com/us/en/p/1014696172). Products ordered from HPE Factory Express might have already been configured with some or all the configurations in this chapter. To determine if any additional setup is required, see your HPE Factory Express order. For the most recent changes, feature enhancements, and bug fixes, see the latest product release notes.
  • Page 167 Updating firmware or system ROM Updating firmware or system ROM Download service packs Service Pack for ProLiant (SPP) https://www.hpe.com/servers/spp/download https://www.hpe.com/servers/spp/download HPE Synergy software releases and HPE Synergy Service Packs (SSPs) https://www.hpe.com/info/synergy-sw-release-information https://www.hpe.com/info/synergy-sw-release-information Deploy service packs to a single server Smart Update Manager (SUM) https://www.hpe.com/info/sum-docs...
  • Page 168 For running HPE OneView, do not use another tool, such as iLO, to delete or change certain settings. For more information about using HPE OneView and iLO to manage the same server, see the iLO user guide at https://www.hpe.com/support/ilo6 https://www.hpe.com/support/ilo6.
  • Page 169 Managing the HPE Managing the HPE NS204i Boot Device NS204i Boot Device For more information on supported features and maintenance information for the HPE NS204i Boot Device , see the HPE NS204 Boot Device User Guide: https://www.hpe.com/support/NS204-UG https://www.hpe.com/support/NS204-UG Deploying an OS Deploying an OS For a list of supported operating systems, see the HPE Servers Support &...
  • Page 170 HPE iLO 6 Security Technology Brief https://www.hpe.com/support/ilo6-security-en https://www.hpe.com/support/ilo6-security-en Configure and use the Server Configuration Lock feature on HPE Server Configuration Lock User Guide for HPE ProLiant servers Trusted Supply Chain servers and other servers that have the and HPE Synergy Server Configuration Lock feature enabled.
  • Page 171 Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen11 servers and HPE Synergy provides IML messages and associated troubleshooting information to resolve critical and cautionary IML events.
  • Page 172 7. Locate the battery on the system board . 8. Remove the system battery: a. Use a small flat-bladed, nonconductive tool to press the battery latch (callout 1). b. Remove the system battery from the socket (callout 2). HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 173 15. Connect each power cord to the power source. 16. Power up the server. 17. Properly dispose of the old battery. For more information about proper battery disposal, contact an authorized reseller or an authorized service provider. Results Results HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 174 шоссе, 16А, стр.3, Телефон: +7 499 403 4248 Факс: +7 499 403 4677 Kazakhstan Kazakhstan TOO «Хьюлетт-Паккард (К)», Республика Казахстан, 050040, г. Алматы, Бостандыкский район, проспект Аль-Фараби, 77/7, Телефон/факс: + 7 727 355 35 50 HPE ProLiant ML350 Gen11 Server User Guide...
  • Page 175 Фараби даңғ ылы, 77/7, Телефон/факс: +7 727 355 35 50 Manufacturing date: Manufacturing date: The manufacturing date is defined by the serial number. If you need help identifying the manufacturing date, contact tre@hpe.com tre@hpe.com. Turkey RoHS material content declaration Turkey RoHS material content declaration Türkiye Cumhuriyeti: AEEE Yönetmeliğine Uygundur...
  • Page 176 40°C to 45°C (104°F to 113°F) at sea level with an altitude derating of 1.0°C per every 125 m (1.8°F per every 410 ft) above 900 m (2953 ft) to a maximum of 3,050 m (10,000 ft). The approved hardware configurations for this system are listed in the Extended Ambient Temperature Guidelines for Gen11 HPE ProLiant servers: https://www.hpe.com/support/ASHRAEGen11...
  • Page 177 Limited operating inlet ambient temperature requirements for DDR5 4800 256 GB DIMM Limited operating inlet ambient temperature requirements for HPE InfiniBand HDR100 / Ethernet 100GB 2-port QSFP56 PCIe4 x16 Limited operating inlet ambient temperature requirements for HPE InfiniBand HDR100 / Ethernet 100GB 2-port QSFP56 PCIe4 x16...
  • Page 178 IMPORTANT: IMPORTANT: When used in high performance compute workloads, the HPE NS204i Boot Device might cause the fans to operate at high speeds to maintain optimum system cooling. This high-speed fan operation can generate excessive fan noise and lead the system to be on standby mode.
  • Page 179 Subtopics Subtopics HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply...
  • Page 180 500 W at 100 VAC to 240 VAC input 500 W at 240 VDC input for China only HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification...
  • Page 181 Maximum peak power 1000 W at 100 VAC to 127 VAC 1000 W at 200 VAC to 240 VAC HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification...
  • Page 182 Product white papers and analyst reports https://www.hpe.com/us/en/resource-library https://www.hpe.com/us/en/resource-library For additional websites, see Support and other resources. Product websites Product websites HPE ProLiant ML350 Gen11 Server product page https://buy.hpe.com/us/en/p/1014696172 https://buy.hpe.com/us/en/p/1014696172 HPE ProLiant ML350 Gen11 Server user documents https://www.hpe.com/info/ml350gen11-docs https://www.hpe.com/info/ml350gen11-docs Support and other resources...
  • Page 183 IMPORTANT: IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Onepass set up with relevant entitlements. Customer self repair Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.
  • Page 184 Feedback button and icons (located at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc) to send any errors, suggestions, or comments. All document information is captured by the process. HPE ProLiant ML350 Gen11 Server User Guide...