HPE ProLiant ML350 Maintenance And Service Manual
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HPE ProLiant ML350 Maintenance And Service Manual

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HPE ProLiant ML350 Gen9 Server
Maintenance and Service Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications,
and requirements for hardware components and software. this guide is for an experienced service
technician. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer
equipment, trained in recognizing hazards in products, and are familiar with weight and stability
precautions.
Part Number: 781895-005
Published: August 2017
Edition: 5

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Summary of Contents for HPE ProLiant ML350

  • Page 1 HPE ProLiant ML350 Gen9 Server Maintenance and Service Guide Abstract This guide describes identification and maintenance procedures, diagnostic tools, specifications, and requirements for hardware components and software. this guide is for an experienced service technician. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.
  • Page 2 © Copyright 2015, 2017 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services.

  • Page 3: Table Of Contents

    Removing and replacing an NVMe SSD................... 36 M.2 SSD enablement board assembly....................37 Front I/O assembly..........................38 Hot-plug power input module......................39 Power supply backplane........................41 Systems Insight Display assembly....................42 HPE Smart Storage Battery.......................43 Heatsink.............................44 Processor............................46 DIMMs............................... 50 System board............................ 51 System battery replacement......................58 SAS Expander card...........................
  • Page 4 FBWC module backup power cabling..................... 105 HPE Smart Storage Battery cabling....................107 Power supply backplane cabling..................... 107 Drive cage power cabling........................ 109 Embedded SATA cabling......................... 110 HPE Flexible Smart Array Controller Mini-SAS cabling..............111 HPE Smart Array Controller Mini-SAS Y-cabling................112 SAS Expander cabling........................114 Contents...
  • Page 5 Express bay cabling.........................116 M.2 SSD cabling..........................117 Specifications...................118 Environmental specifications ......................118 Server specifications........................118 Power supply specifications......................119 Support and other resources..............120 Accessing Hewlett Packard Enterprise Support................120 Information to collect......................120 Accessing updates.......................... 120 Websites............................120 Remote support..........................121 Documentation feedback................ 122 Acronyms and abbreviations..............

  • Page 6: Customer Self Repair

    Customer self repair Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett Packard Enterprise will ship that part directly to you for replacement.
  • Page 7 REMARQUE: Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, Hewlett Packard Enterprise exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention "Non"...
  • Page 8 Per ulteriori informazioni sul programma CSR di Hewlett Packard Enterprise, contattare il centro di assistenza di zona. Per il programma in Nord America fare riferimento al sito Web. Servizio di garanzia per i soli componenti La garanzia limitata Hewlett Packard Enterprise può includere un servizio di garanzia per i soli componenti. Nei termini di garanzia del servizio per i soli componenti, Hewlett Packard Enterprise fornirà...
  • Page 9 Reparaciones del propio cliente Los productos de Hewlett Packard Enterprise incluyen muchos componentes que el propio usuario puede reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase de diagnóstico, Hewlett Packard Enterprise (o los proveedores o socios de servicio de Hewlett Packard Enterprise) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, Hewlett Packard Enterprise le enviará...
  • Page 10 • Verplicht—Onderdelen waarvoor reparatie door de klant verplicht is. Als u Hewlett Packard Enterprise verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht. • Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant.
  • Page 11 Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após o pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de suporte técnico da Hewlett Packard Enterprise para que um técnico o ajude por telefone.
  • Page 12 Customer self repair...
  • Page 13 Customer self repair...
  • Page 14 Customer self repair...
  • Page 15 Customer self repair...

  • Page 16: Illustrated Parts Catalog

    Illustrated parts catalog Mechanical components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise PartSurfer website: • Desktop: http://www.hpe.com/info/partssurfer • Mobile: http://partsurfermobile.ext.hpe.com Item Description Spare part number Customer self repair...
  • Page 17 No—Some Hewlett Packard Enterprise parts are not designed for customer self repair. In order to satisfy the customer warranty, Hewlett Packard Enterprise requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog. Obligatoire—Pièces pour lesquelles le client doit procéder lui-même aux réparations.

  • Page 18: System Components

    Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado. System components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise PartSurfer website: • Desktop: http://www.hpe.com/info/partssurfer • Mobile: http://partsurfermobile.ext.hpe.com System components...
  • Page 19 Item Description Spare part number Customer self repair Front I/O module assembly 780990-001 Optional 8-SFF hot-plug drive cage 780971-001 Optional 8-SFF drive cage backplane 777279-001 Optional 8-LFF drive cage backplane 779083-001 Optional Systems Insight Display 780970-001 Optional 96 W Smart Storage Battery with 145 mm cable 871264-001 Mandatory System board assembly (includes alcohol pad...
  • Page 20 Item Description Spare part number Customer self repair a) 8 GB, single rank, x4, PC4-2133R-15 774170-001 Mandatory b) 16 GB, dual rank, x4, PC4-2133R-15* 774172-001 Mandatory DIMMs optimized for Intel Xeon E5-2600 v4 — — processors a) 8 GB, single-rank x4 PC4-2400T-R* 819410-001 Mandatory b) 16 GB, single-rank x8 PC4-2400T-R*...
  • Page 21 Item Description Spare part number Customer self repair d) 1.80 GHz Intel Xeon E5-2630L v4, 10C, 55 835608-001 Optional e) 2.00 GHz Intel Xeon E5-2660 v4, 14C, 105 835605-001 Optional f) 2.10 GHz Intel Xeon E5-2620 v4, 8C, 85 W* 835601-001 Optional g) 2.10 GHz Intel Xeon E5-2683 v4, 16C, 120...
  • Page 22 Item Description Spare part number Customer self repair f) 1400W Flex Slot Platinum hot-plug power 754383-001 Mandatory supply* System battery* 319603-001 Mandatory Flash USB kits — — a) 8 GB Enterprise Midline Flash USB kit* 743503-001 Mandatory b) 8 GB microSD Enterprise Midline Flash USB 738576-001 Mandatory kit*...
  • Page 23 Item Description Spare part number Customer self repair d) 1000 mm Smart Array to seconder Expander — — Mini-SAS-Y cable* e) Expander to backplane Mini-SAS X cable* — — f) Smart Array to Expander Mini-SAS Y cable* — — g) HBA to Expander Mini-SAS X cable* —...
  • Page 24 Enterprisevornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. Nein—Einige Hewlett Packard Enterprise Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise Servicepartner ersetzt werden.
  • Page 25 Illustrated parts catalog...

  • Page 26: Removal And Replacement Procedures

    You need the following items for some procedures: • Torx T-15, Philips #2 and flathead screwdrivers • HPE Insight Diagnostics software Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you must follow when setting up the system or handling parts.

  • Page 27: Server Warnings And Cautions

    This symbol indicates that the component exceeds the recommended weight for one individual to handle safely. WARNING: To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling.

  • Page 28: Rack Warnings

    Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. • The full weight of the rack rests on the leveling jacks. • The stabilizing feet are attached to the rack if it is a single-rack installation.

  • Page 29: Remove The Security Bezel (Optional)

    • Remove the fan cage. • Using the Systems Insight Display. Remove the security bezel (optional) Unlock the security bezel, press the latch on the security bezel, and then remove the security bezel. Remove the tower bezel The tower configuration server has a removable bezel that must be unlocked and opened before accessing the drives.

  • Page 30: Powering Up The Server

    Powering up the server To power up the server, press the Power On/Standby button. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system. To power down the server , use one of the following methods: •...

  • Page 31: Remove The Server From The Rack

    6. After completing the maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack.

  • Page 32: Remove The Air Baffle

    5. Remove the server from the rack. For instructions on how to extend or remove the server from the rack, see the documentation that ships with the rack rail system. 6. Place the server on a sturdy, level surface. Remove the air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.

  • Page 33: Remove The Fan Cage

    Remove the fan cage IMPORTANT: When installing or replacing server components, one or more fans might need to be removed. To prevent an orderly or immediate server shutdown, Hewlett Packard Enterprise highly recommends powering down the server during these procedures. To determine if powering down is required, see the specific procedure.

  • Page 34: Access Panel

    CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure. Improper grounding can cause electrostatic discharge. For more information on fan numbering and fan population, see "Hot-plug fans." To remove the component: Procedure 1.

  • Page 35: Drive Blank

    CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure. Improper grounding can cause electrostatic discharge. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

  • Page 36: Removing A Sas/Sata Drive

    Procedure 1. Do one of the following: • For tower models, open and remove the tower bezel. • For rack models, if installed, remove the security bezel. 2. Remove the drive blank. Removing a SAS/SATA drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 37: M.2 Ssd Enablement Board Assembly

    Procedure 1. Determine the status of the drive from the drive LED definitions. 2. Back up all server data. 3. Remove the drive: a. Push the Power button. b. The Do Not Remove button will illuminate and flash. Do not depress the button while it is illuminated. c.

  • Page 38: Front I/O Assembly

    a. Disconnect the SATA cables from the M.2 SSD enablement board. b. Open the slot cover retainer and remove the failed M.2 SSD enablement board. To replace the component, reverse the removal procedure. Front I/O assembly To remove the component: Do one of the following: •...

  • Page 39: Hot-Plug Power Input Module

    • For tower models, place the server on a flat, level surface with the access panel facing up. • For rack models, extend the server from the rack. Remove the access panel. Remove the air baffle. Remove the fan cage. Disconnect the front I/O cable from the system board.
  • Page 40 a. Do the following: • For tower models, open and remove the tower bezel. • For rack models, if installed, remove the security bezel. b. Power down the server. 2. Release the power cords from the strain relief straps. WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank to cool before touching it.

  • Page 41: Power Supply Backplane

    Power supply backplane CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To remove the component: Do one of the following: • For tower models, open and remove the tower bezel. •...

  • Page 42: Systems Insight Display Assembly

    To replace the component, reverse the removal procedure. Systems Insight Display assembly The HPE Systems Insight Display (SID) is available as an option only for rack configurations. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

  • Page 43: Hpe Smart Storage Battery

    "System board components." Remove the screws securing the Systems Insight Display assembly. 10. Remove the Systems Insight Display assembly. To replace the component, reverse the removal procedure. HPE Smart Storage Battery To remove the component: 1. Do one of the following: •...

  • Page 44: Heatsink

    To replace the component, reverse the removal procedure. Heatsink WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: The heatsink thermal interface media is not reusable and must be replaced if the heatsink is removed from the processor after it has been installed.
  • Page 45 To replace the heatsink: Use the alcohol swab to remove all the existing thermal grease from the processor. Allow the alcohol to evaporate before continuing. Remove the thermal interface protective cover from the heatsink. Install the heatsink: a. Position the heatsink on the processor backplate. b.

  • Page 46: Processor

    Install the air baffle. Install the access panel. Do one of the following: • If the server is in a tower configuration, return the server to an upright position. • If the server is in a rack configuration, slide the server into the rack. Connect each power cord to the server .
  • Page 47 • For tower models, open and remove the tower bezel. • For rack models, if installed, remove the security bezel. 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server . 4.
  • Page 48 CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board, do not touch the processor or the processor socket contacts. 9. Remove the processor from the processor retaining bracket. To replace a processor: Install the processor.
  • Page 49 CAUTION: Do not press down on the processor. Pressing down on the processor might damage the processor socket and the system board. Press only in the area indicated on the processor retaining bracket. Close the processor retaining bracket. When the processor is installed properly inside the processor retaining bracket, the processor retaining bracket clears the flange on the front of the socket.

  • Page 50: Dimms

    Install the air baffle. Install the access panel. Do one of the following: • If the server is in a tower configuration, return the server to an upright position. • If the server is in a rack configuration, slide the server into the rack. 10.

  • Page 51: System Board

    To replace the component, reverse the removal procedure. For DIMM configuration information, see the server user guide. System board To remove the component: Procedure Do one of the following: • For tower models, open and remove the tower bezel. • For rack models, if installed, remove the security bezel.
  • Page 52 12. Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
  • Page 53 14. Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. CAUTION: To avoid damage to the system board: • Do not touch the processor socket contacts. •...
  • Page 54 Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. Remove the clear processor socket cover. Retain the processor socket cover for future use. Removal and replacement procedures...
  • Page 55 Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: Do not press down on the processor.
  • Page 56 Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. Install the processor socket cover onto the processor socket of the failed system board. Clean the old thermal grease from the heatsink and the top of the processor with the alcohol swab.
  • Page 57 IMPORTANT: To avoid a mismatch between boot modes, Hewlett Packard Enterprise recommends setting system maintenance switch 7 to the same BIOS boot mode the server is deployed in. Otherwise, the storage controller may not recognize the OS installed on the storage media. 11.

  • Page 58: System Battery Replacement

    Warning: The Product ID should ONLY be modified by qualified service personnel. This value should always match the Product ID located on the chassis. 7. Enter the product ID and press the Enter key. 8. To confirm exiting System Utilities, press the F10 key. 9.
  • Page 59 9. If the system battery is secured by a plastic outer clip, do the following: a. Use a small flat-bladed, nonconductive tool to carefully lift the front of the battery from the socket. b. Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, use BIOS/Platform Configuration (RBSU) in the UEFI System Utilities to reconfigure the system.

  • Page 60: Sas Expander Card

    2. If the battery socket design has a plastic outer lip to secure the battery, insert the battery with the "+" side facing up underneath the outer lip of the socket, and then press the battery down to secure it in place. 3.
  • Page 61 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server . Do one of the following: • For tower models, place the server on a flat, level surface with the access panel facing up. •...
  • Page 62 ◦ Connect the Smart Array to SAS Expander Mini-SAS Y cable (779300-001) from the Smart Array controller port 1 to SAS Expander card ports 1 and 2. • If two SAS Expander cards are installed, connect the 1000 mm Smart Array to Expander Mini-SAS Y cable (778559-001) from the Smart Array controller (port 1I) to the second SAS Expander card ports 1 and 2.
  • Page 63 12. Connect the three Expander to backplane Mini-SAS X cables from the SAS Expander cards to each backplane according to the table below. For more information, see "Device numbering". • One SAS Expander Expander connectors LFF configuration SFF configuration Box 1 Box 4 Port 3 Port 4...
  • Page 64 ◦ SFF configuration • Two SAS Expanders Removal and replacement procedures...

  • Page 65: 8-Lff Drive Backplane

    15. Close the PCI slot retainer cover. 16. Install the fan cage. 17. Install the air baffle. 18. Install the access panel. 19. Do one of the following: • If the server is in a tower configuration, return the server to an upright position. •...

  • Page 66: 8-Sff Drive Cage And Backplane

    Remove the fan cage. Remove all hot-plug SAS or SATA drives connected to the failed backplane. 10. Disconnect all cables from the drive backplane. 11. Loosen the thumbscrews and remove the drive backplane. To replace the component, reverse the removal procedure. 8-SFF drive cage and backplane To remove the component: Procedure...
  • Page 67 Remove the SFF drive cage. 10. Remove all hot-plug SAS or SATA drives connected to the failed backplane. 11. Loosen the two screws from the drive backplane and remove the drive backplane from the drive cage. Removal and replacement procedures...

  • Page 68: Hp Trusted Platform Module

    To replace the component, reverse the removal procedure. HP Trusted Platform Module The TPM is not a customer-removable part. CAUTION: Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data.

  • Page 69: Troubleshooting

    • Simplified Chinese The HPE ProLiant Gen9 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 70: Diagnostic Tools

    QuickSpecs on the website. HPE iLO iLO is a remote server management processor embedded on the system boards of HPE ProLiant and Synergy servers. iLO enables the monitoring and controlling of servers from remote locations. HPE iLO management is a powerful tool that provides multiple ways to configure, update, monitor, and repair servers remotely.

  • Page 71: Uefi System Utilities

    • From within operating system-specific IML viewers: ◦ For Windows: IML Viewer ◦ For Linux: IML Viewer Application • From within the iLO web interface • From within Insight Diagnostics UEFI System Utilities The UEFI System Utilities is embedded in the system ROM. The UEFI System Utilities enable you to perform a wide range of configuration activities, including: •...

  • Page 72: Re-Entering The Server Serial Number And Product Id

    For more information on the Embedded Diagnostics option, see the UEFI System Utilities user guide for your server on the Hewlett Packard Enterprise website. Re-entering the server serial number and product ID After you replace the system board, you must re-enter the server serial number and the product ID: Procedure 1.

  • Page 73: Hpe Insight Remote Support

    Hewlett Packard Enterprise strongly recommends that you register your device for remote support to enable enhanced delivery of your Hewlett Packard Enterprise warranty, HPE support services, or Hewlett Packard Enterprise contractual support agreement. Insight Remote Support supplements your monitoring continuously...

  • Page 74: Hpe Smart Storage Administrator

    ProLiant Gen8 servers, HPE SSA replaces ACU with an enhanced GUI and additional configuration features. The HPE SSA exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are available in only one format.

  • Page 75: Component Identification

    Component identification Front panel components • SFF model (tower orientation) Item Description SFF SAS/SATA drives Serial label pull tab* Drive cage bays Optical drive bay Media/drive cage bays USB 2.0 connectors (2) *The serial label pull tab is double-sided. One side shows the server serial number, and the other side shows the default iLO account information.
  • Page 76 Item Description SFF SAS/SATA drives Serial label pull tab* Drive cage bays Optical drive bay Media/drive cage bays Systems Insight Display bay USB 2.0 connectors (2) *The serial label pull tab is double-sided. One side shows the server serial number, and the other side shows the default iLO account information.
  • Page 77 Item Description Media/drive cage bay Drive cage bay Serial label pull tab* LFF SAS/SATA drives Optical drive bay USB 2.0 connectors (2) *The serial label pull tab is double-sided. One side shows the server serial number, and the other side shows the default iLO account information.

  • Page 78: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status UID button/LED Solid blue = Activated Flashing blue: • 1 flash per second = Remote management or firmware upgrade in progress • 4 flashes per second = iLO manual reboot sequence initiated •...

  • Page 79: Uid Button Functionality

    UID button functionality The UID button can be used to display the HPE ProLiant Pre-boot Health Summary when the server will not power on. For more information, see the latest HPE iLO User Guide on the Hewlett Packard Enterprise website.

  • Page 80: Rear Panel Components

    Rear panel components Item Description Slot 1 PCIe3 x16 (8, 4, 1) (processor 1) Slot 2 PCIe3 x8 (4, 1) (processor 1) Slot 3 PCIe3 x16 (16, 8, 4, 1) (processor 1) Slot 4 PCIe3 x8 (4, 1) (processor 1) Padlock hole NIC connector 2 Kensington lock slot...

  • Page 81: Rear Panel Leds

    Item Description Power supply 2 USB 2.0 connectors (2) USB 3.0 connectors (2) Power supply 1 Rear panel LEDs Item Description Status NIC activity LED Solid green = Link to network Flashing green = Network active Off = No network activity NIC link LED Green = Network link Off = No network link...

  • Page 82: Using The Systems Insight Display

    Off = Deactivated Using the Systems Insight Display The HPE Systems Insight Display (SID) is only available as an option for rack configurations. Procedure 1. Remove the security bezel, if installed. 2. Press and release the SID panel.

  • Page 83: Systems Insight Display Leds

    For descriptions of the Systems Insight Display LEDs, see "Systems Insight Display LEDs." Systems Insight Display LEDs The HPE SID LEDs represent the system board layout. To view the LEDs, see "Using the Systems Insight Display." Systems Insight Display LEDs...

  • Page 84: Systems Insight Display Led Combinations

    Item Description Status Power cap Green = Power cap applied Amber = Power not available Off = Standby on not configured AMP Status Green = AMP mode enabled Amber = Failover or invalid configuration Off = AMP mode disabled DIMM LEDs Amber = DIMM error Off = Normal NIC LED...
  • Page 85 Systems Insight Health LED System power LED Status Display LED and color Overtemperature Amber The server has detected a hardware (amber) critical temperature level. Fan (amber) Amber Green Fan has failed or is missing, but still meets the minimum fan requirements. Fan (amber) Green Fan has failed or is missing and no...

  • Page 86: System Board Components

    System board components Item Description Slot9 PCIe3 x8 (4,1) (for processor 2) Slot8 PCIe3 x16 (16,8,4,1) (for processor 2) Slot7 PCIe3 x8 (4,1) (for processor 2) Slot6 PCIe3 x16 (16,8,4,1) (for processor 2) Slot5 PCIe2 x8 (4,1) (for processor 2) DIMM slots for processor 1 Processor 1 Slot4 PCIe3 x8 (4,1) (for processor 1)

  • Page 87: Nmi Functionality

    Item Description x4 SATA port 1 Internal USB 2.0 connector Flexible Smart Array Controller connector Internal USB tape drive connector Micro SD card slot DIMM slots for processor 2 Systems Insight Display connector Ambient sensor cable connector Front I/O connector 24-pin power supply connector Processor 2 RPS connector...

  • Page 88: System Maintenance Switch

    The arrow points to the front of the server . System maintenance switch Position Default Function Off = iLO security is enabled. On = iLO security is disabled. Off = System configuration can be changed. On = System configuration is locked. Reserved Reserved Table Continued...

  • Page 89: Power Supply Backplane Connectors

    Position Default Function Off = Power-on password is enabled. On = Power-on password is disabled. Off = No function On = ROM reads system configuration as invalid. Off = Set default boot mode to UEFI. On = Set default boot mode to legacy. —...

  • Page 90: Device Numbering

    Connector Description 2x20-pin System board signal cable connector 2x12-pin System board power cable connector 2x4-pin System board power cable connector Drive boxes 1, 2, 3 (LFF configuration) or 4, 5, 6 (SFF configuration) backplane power cable connector • x4 power supply backplane Connector Description GPU Power cable connector (optional)
  • Page 91 ◦ Rack orientation • 24 LFF drives ◦ Tower orientation Component identification...
  • Page 92 ◦ Rack orientation • SAS Expander ◦ One SAS expander configuration with SFF drives – Tower orientation Component identification...
  • Page 93 – Rack orientation ◦ One SAS expander configuration with LFF drives – Tower orientation Component identification...
  • Page 94 – Rack orientation ◦ Two SAS expanders configuration with SFF drives – Tower orientation Component identification...
  • Page 95 – Rack orientation • Media bay ◦ SFF Media bay and 32 SFF drives ◦ LFF Media bay and 16 LFF drives Component identification...
  • Page 96 • NVMe SSD Express bay ◦ NVMe SSD Express bay installed in box 1 and 8 SFF drives ◦ NVMe SSD Express bay installed in box 4 and 8 SFFdrives ◦ NVMe SSD Express bay and 40 SFF drives Component identification...

  • Page 97: Hpe Smartdrive Hot-Plug Drive Definitions

    HPE SmartDrive hot-plug drive definitions Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity. No drive activity.

  • Page 98: Nvme Ssd Components

    Item Status Definition Flashing amber/green The drive is a member of one or more logical drives and predicts the drive will fail. Flashing amber The drive is not configured and predicts the drive will fail. Solid amber The drive has failed. The drive is not configured by a RAID controller.

  • Page 99: Hot-Plug Fans

    Item Component Status Definition Flashing white Ejection request pending. Do not remove the drive. Drive removed from the PCIe bus and can be ejected. Power LED Solid green Drive is powered on and configured in system. Do not remove the drive. Flashing green Ejection request pending.
  • Page 100 Fan population rules The following table lists the valid fan configurations. Configuration Fan 1 Fan 2 Fan 3 Fan 4 Fan 5 Fan 6 Fan 7 Fan 8 Single processor – Empty Empty Empty Empty Non-Redundant blank Dual processor – Empty Empty Empty...
  • Page 101 CAUTION: A thermal event can damage server components when the Thermal Shutdown feature is disabled in RBSU. Component identification...

  • Page 102: Cabling

    Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. For information on cabling peripheral components, refer to the white paper on high-density deployment at the Hewlett Packard Enterprise website. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

  • Page 103: Optical Device Cabling

    Optical device cabling • LFF configuration Item Description ODD signal cable to SATA port 5 Power supply backplane cable ODD power cable • SFF configuration Optical device cabling...

  • Page 104: Front I/O Module Cabling

    Item Description ODD signal cable to SATA port 5 Power supply backplane cable ODD power cable Front I/O module cabling Item Description Ambient sensor cable Front I/O LEDs and button cable Systems Insight Display cabling • SFF configuration Front I/O module cabling...

  • Page 105: Fbwc Module Backup Power Cabling

    • LFF configuration FBWC module backup power cabling The FBWC solution is a separately purchased option. This server only supports FBWC module installation when a Smart Array P-Series controller is installed. Depending on the controller option installed, the actual storage controller connectors might look different from what is shown in this section.
  • Page 106 • Storage controller installed in slot 6 to 9 Cabling...

  • Page 107: Hpe Smart Storage Battery Cabling

    HPE Smart Storage Battery cabling Power supply backplane cabling • GPU power cabling • x4 Power supply backplane cabling HPE Smart Storage Battery cabling...
  • Page 108 Item Description Power cables for GPU installed in slot 1 or 3 Drive cage backplane power cables System board cables Power cables for GPU installed in slot 6 or 8 • x2 power supply backplane cabling Item Description Power cables installed for GPU in slot 1 or 3 Power cable for drive cage backplane System board cables Cabling...

  • Page 109: Drive Cage Power Cabling

    Drive cage power cabling • LFF model ◦ x2 power supply backplane to 3 LFF drive backplanes (supports up to 24 LFF drives) • SFF model ◦ x2 power supply backplane to 3 SFF drive cages (supports up to 24 SFF drives) ◦...

  • Page 110: Embedded Sata Cabling

    ◦ x4 power supply backplane to 6 SFF drive cages (supports up to 48 SFF drives) Item Description Power cable for SFF drive backplane in box 4, 5, 6, and ODD or media device Power cable for drive backplane in box 1, 2, 3 Embedded SATA cabling •...

  • Page 111: Hpe Flexible Smart Array Controller Mini-Sas Cabling

    • SFF configuration HPE Flexible Smart Array Controller Mini-SAS cabling • SFF configuration HPE Flexible Smart Array Controller Mini-SAS cabling...

  • Page 112: Hpe Smart Array Controller Mini-Sas Y-Cabling

    • LFF configuration HPE Smart Array Controller Mini-SAS Y-cabling Route the two ends of the Mini-SAS Y-cable through the cable management clips, and then connect them to the drive backplane: • Cable routing if the Smart Array controller is installed in PCIe slot 1 to 4: ◦...
  • Page 113 ◦ LFF configuration • Cable routing if the Smart Array controller is installed in PCIe slot 6 to 9: ◦ SFF configuration Cabling...

  • Page 114: Sas Expander Cabling

    ◦ LFF configuration SAS Expander cabling • One SAS Expander ◦ LFF configuration SAS Expander cabling...
  • Page 115 ◦ SFF configuration • Two SAS Expanders Cabling...

  • Page 116: Express Bay Cabling

    Express bay cabling • Express bay bridge card installed in PCIe slot 3 • Express bay bridge card installed in PCIe slot 6 or 8 and second processor installed Express bay cabling...

  • Page 117: M.2 Ssd Cabling

    M.2 SSD cabling Item Description SATA cable of first M.2 SSD module SATA cable of second M.2 SSD module M.2 SSD cabling...

  • Page 118: Specifications

    Specifications Environmental specifications Specification Value Temperature range — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity — (noncondensing) Operating Minimum to be the higher (more moisture) of -12°C (10.4°F) dew point or 8% relative humidity Maximum to be 24°C (75.2°F) dew point or 90% relative humidity...

  • Page 119: Power Supply Specifications

    30 kg (66.14 lbs) Power supply specifications Depending on installed options, the server is configured with one of the following power supplies: • HPE 500W Flex Slot Platinum Hot Plug Power Supply • HPE 800W Flex Slot Platinum Hot Plug Power Supply •...

  • Page 120: Support And Other Resources

    Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website. • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website. Information to collect •...

  • Page 121: Remote Support

    Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product’s service level.

  • Page 122: Documentation Feedback

    Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback. When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document.

  • Page 123: Acronyms And Abbreviations

    Acronyms and abbreviations alternating current Advanced Memory Protection Customer Self Repair Integrated Lights-Out Integrated Management Log large form factor nonmaskable interrupt NVMe non-volatile memory express NVRAM nonvolatile memory PCIe Peripheral Component Interconnect Express POST Power-On Self-Test RBSU ROM-Based Setup Utility redundant power supply serial attached SCSI SATA...
  • Page 124 Systems Insight Manager Trusted Platform Module UEFI Unified Extensible Firmware Interface unit identification universal serial bus Acronyms and abbreviations...

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