HPE ProLiant ML350 Gen9 User Manual
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HPE ProLiant ML350 Gen9 User Manual

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HPE ProLiant ML350 Gen9 Server User
Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage
systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer
equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 781896-007
Published: Octorber 2017
Edition: 7

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Summary of Contents for HPE ProLiant ML350 Gen9

  • Page 1 HPE ProLiant ML350 Gen9 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 Copyright 2017 Hewlett Packard Enterprise Development LP © Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Component identification................8 Front panel components........................8 Front panel LEDs and buttons......................11 UID button functionality......................12 Front panel LEDs power fault codes..................12 Rear panel components........................13 Rear panel LEDs..........................14 Systems Insight Display LEDs......................15 Systems Insight Display LED combinations..................16 System board components........................18 NMI functionality........................
  • Page 4 Installing NVMe drives......................66 Storage controller options........................67 Installing a Flexible Smart Array Controller option..............67 Installing an HPE Host Bus Adapter..................70 Installing a storage controller and FBWC module option............74 Installing an HPE Smart Storage Battery................79 Installing a SAS Expander option................... 81 Installing a second SAS Expander card.................
  • Page 5 HPE Smart Storage Battery cabling....................143 Power supply backplane cabling..................... 143 Drive cage power cabling........................ 145 Embedded SATA cabling.........................146 HPE Flexible Smart Array Controller Mini-SAS cabling..............147 HPE Smart Array Controller Mini-SAS Y-cabling................148 SAS Expander cabling........................150 Express bay cabling........................152 M.2 SSD cabling..........................153 Software and configuration utilities............154...
  • Page 6 Embedded Diagnostics option....................160 iLO RESTful API support for UEFI..................160 Re-entering the server serial number and product ID............160 Utilities and features........................161 HPE Smart Storage Administrator..................161 Automatic Server Recovery....................161 USB support......................... 161 External USB functionality..................162 Redundant ROM support......................162 Safety and security benefits..................162...
  • Page 7 Information to collect......................176 Accessing updates.......................... 176 Websites............................176 Customer Self Repair ........................177 Remote support..........................183 Acronyms and abbreviations..............184 Documentation feedback................ 188 Contents...

  • Page 8: Component Identification

    Component identification Front panel components • SFF model (tower orientation) Item Description SFF SAS/SATA drives Serial label pull tab* Drive cage bays Optical drive bay Media/drive cage bays USB 2.0 connectors (2) *The serial label pull tab is double-sided. One side shows the server serial number, and the other side shows the default iLO account information.
  • Page 9 Item Description SFF SAS/SATA drives Serial label pull tab* Drive cage bays Optical drive bay Media/drive cage bays Systems Insight Display bay USB 2.0 connectors (2) *The serial label pull tab is double-sided. One side shows the server serial number, and the other side shows the default iLO account information.
  • Page 10 Item Description Media/drive cage bay Drive cage bay Serial label pull tab* LFF SAS/SATA drives Optical drive bay USB 2.0 connectors (2) *The serial label pull tab is double-sided. One side shows the server serial number, and the other side shows the default iLO account information.

  • Page 11: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status UID button/LED Solid blue = Activated Flashing blue: • 1 flash per second = Remote management or firmware upgrade in progress • 4 flashes per second = iLO manual reboot sequence initiated •...

  • Page 12: Uid Button Functionality

    UID button functionality The UID button can be used to display the HPE ProLiant Pre-boot Health Summary when the server will not power on. For more information, see the latest HPE iLO User Guide on the Hewlett Packard Enterprise website.

  • Page 13: Rear Panel Components

    Rear panel components Item Description Slot 1 PCIe3 x16 (8, 4, 1) (processor 1) Slot 2 PCIe3 x8 (4, 1) (processor 1) Slot 3 PCIe3 x16 (16, 8, 4, 1) (processor 1) Slot 4 PCIe3 x8 (4, 1) (processor 1) Padlock hole NIC connector 2 Kensington lock slot...

  • Page 14: Rear Panel Leds

    Item Description Power supply 2 USB 2.0 connectors (2) USB 3.0 connectors (2) Power supply 1 Rear panel LEDs Item Description Status NIC activity LED Solid green = Link to network Flashing green = Network active Off = No network activity NIC link LED Green = Network link Off = No network link...

  • Page 15: Systems Insight Display Leds

    8 flashes per second = iLO manual reboot sequence in progress Off = Deactivated Systems Insight Display LEDs The HPE SID LEDs represent the system board layout. To view the LEDs, see "Using the Systems Insight Display." Item Description Status...

  • Page 16: Systems Insight Display Led Combinations

    Item Description Status DIMM LEDs Amber = DIMM error Off = Normal NIC LED Solid green = Link to network Flashing green (1 Hz/cycle per sec) = Network active Off = No network activity All other LEDs Off = Normal On = Failed Systems Insight Display LED combinations When the health LED on the front panel illuminates either amber or red, the server is experiencing a health...
  • Page 17 Systems Insight Health LED System power LED Status Display LED and color Power supply (amber) Red Amber • Only one power supply installed and in standby mode. • Power supply fault. • System board fault. Power supply (amber) Amber Green •...

  • Page 18: System Board Components

    System board components Item Description Slot9 PCIe3 x8 (4,1) (for processor 2) Slot8 PCIe3 x16 (16,8,4,1) (for processor 2) Slot7 PCIe3 x8 (4,1) (for processor 2) Slot6 PCIe3 x16 (16,8,4,1) (for processor 2) Slot5 PCIe2 x8 (4,1) (for processor 2) DIMM slots for processor 1 Processor 1 Slot4 PCIe3 x8 (4,1) (for processor 1)

  • Page 19: Nmi Functionality

    Item Description x4 SATA port 1 Internal USB 2.0 connector Flexible Smart Array Controller connector Internal USB tape drive connector Micro SD card slot DIMM slots for processor 2 Systems Insight Display connector Ambient sensor cable connector Front I/O connector 24-pin power supply connector Processor 2 RPS connector...

  • Page 20: System Maintenance Switch

    The arrow points to the front of the server . System maintenance switch Position Default Function Off = iLO security is enabled. On = iLO security is disabled. Off = System configuration can be changed. On = System configuration is locked. Reserved Reserved Table Continued...

  • Page 21: Power Supply Backplane Connectors

    Position Default Function Off = Power-on password is enabled. On = Power-on password is disabled. Off = No function On = ROM reads system configuration as invalid. Off = Set default boot mode to UEFI. On = Set default boot mode to legacy. —...

  • Page 22: Device Numbering

    Connector Description 2x20-pin System board signal cable connector 2x12-pin System board power cable connector 2x4-pin System board power cable connector Drive boxes 1, 2, 3 (LFF configuration) or 4, 5, 6 (SFF configuration) backplane power cable connector • x4 power supply backplane Connector Description GPU Power cable connector (optional)
  • Page 23 ◦ Rack orientation • 24 LFF drives ◦ Tower orientation Component identification...
  • Page 24 ◦ Rack orientation • SAS Expander ◦ One SAS expander configuration with SFF drives – Tower orientation Component identification...
  • Page 25 – Rack orientation ◦ One SAS expander configuration with LFF drives – Tower orientation Component identification...
  • Page 26 – Rack orientation ◦ Two SAS expanders configuration with SFF drives – Tower orientation Component identification...
  • Page 27 – Rack orientation • Media bay ◦ SFF Media bay and 32 SFF drives ◦ LFF Media bay and 16 LFF drives Component identification...
  • Page 28 • NVMe SSD Express bay ◦ NVMe SSD Express bay installed in box 1 and 8 SFF drives ◦ NVMe SSD Express bay installed in box 4 and 8 SFFdrives ◦ NVMe SSD Express bay and 40 SFF drives Component identification...

  • Page 29: Smartdrive Hot-Plug Drive Definitions

    SmartDrive hot-plug drive definitions Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity. No drive activity. Do not remove Solid white Do not remove the drive.

  • Page 30: Nvme Ssd Components

    Item Status Definition Flashing amber/green The drive is a member of one or more logical drives and predicts the drive will fail. Flashing amber The drive is not configured and predicts the drive will fail. Solid amber The drive has failed. The drive is not configured by a RAID controller.

  • Page 31: Hot-Plug Fans

    Item Component Status Definition Flashing white Ejection request pending. Do not remove the drive. Drive removed from the PCIe bus and can be ejected. Power LED Solid green Drive is powered on and configured in system. Do not remove the drive. Flashing green Ejection request pending.
  • Page 32 Fan population rules The following table lists the valid fan configurations. Configuration Fan 1 Fan 2 Fan 3 Fan 4 Fan 5 Fan 6 Fan 7 Fan 8 Single processor – Empty Empty Empty Empty Non-Redundant blank Dual processor – Empty Empty Empty...
  • Page 33 CAUTION: A thermal event can damage server components when the Thermal Shutdown feature is disabled in RBSU. Component identification...

  • Page 34: Operations

    Operations Powering up the server To power up the server, press the Power On/Standby button. Powering down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.

  • Page 35: Remove The Tower Bezel

    Remove the tower bezel The tower configuration server has a removable bezel that must be unlocked and opened before accessing the drives. The bezel must be kept closed during normal server operations. Procedure 1. Using the key provided with the server, unlock the bezel with a clockwise turn. 2.

  • Page 36: Remove The Access Panel

    Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure.

  • Page 37: Install The Access Panel

    Install the access panel Procedure Place the access panel on top of the server with the hood latch open. Allow the panel to extend past the rear of the server approximately 1.25 cm (0.5 inch). Push down on the hood latch. The access panel slides to a closed position. Use a T-15 Torx screwdriver to tighten the security screw on the hood latch.

  • Page 38: Extend The Server From The Rack

    • For tower models, install the tower bezel. • For rack models, if removed, install the security bezel. Extend the server from the rack WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack.

  • Page 39: Install The Air Baffle

    1. Do one of the following: • For tower models, open and remove the tower bezel. • For rack models, if installed, remove the security bezel. 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b.

  • Page 40: Remove A Fan

    2. Install the access panel. 3. Do one of the following: • If the server is in a tower configuration, return the server to an upright position. • If the server is in a rack configuration, slide the server into the rack. 4.

  • Page 41: Remove The Fan Cage

    CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations. For more information, refer to the fan locations table.

  • Page 42: Install The Fan Cage

    5. Remove the access panel. 6. Remove the air baffle. 7. Remove the fan cage. Install the fan cage 1. Install the fan cage. 2. Install the access panel. 3. Do one of the following: • If the server is in a tower configuration, return the server to an upright position. •...

  • Page 43: Remove The Optical Drive

    • For tower models, install the tower bezel. • For rack models, install the security bezel. Remove the optical drive The server supports both DVD-ROM and DVD-RW drives. 1. Do one of the following: • For tower models, open and remove the tower bezel. •...
  • Page 44 WARNING: To reduce the risk of personal injury from an electrical hazard, do not remove more than one drive cage at a time. • SFF model • LFF model ◦ To remove the drive cage blank from outside the server, use a flathead screwdriver to remove the blank from the box.

  • Page 45: Using The Systems Insight Display

    Using the Systems Insight Display The HPE Systems Insight Display (SID) is only available as an option for rack configurations. Procedure 1. Remove the security bezel, if installed. 2. Press and release the SID panel. 3. After the display fully ejects, rotate the display to view the LEDs.
  • Page 46 For descriptions of the Systems Insight Display LEDs, see "Systems Insight Display LEDs." Operations...

  • Page 47: Setup

    Setup Optional service Delivered by experienced, certified engineers, support services help you keep your servers up and running with support packages tailored specifically for ProLiant systems. support services let you integrate both hardware and software support into a single package. A number of service level options are available to meet your business and IT needs.

  • Page 48: Temperature Requirements

    CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement ensures proper airflow. Using a rack without blanking panels results in improper cooling that can lead to thermal damage. The 9000 and 10000 Series Racks provide proper server cooling from flow-through perforations in the front and rear doors that provide 64 percent open area for ventilation.

  • Page 49: Electrical Grounding Requirements

    When installing more than one server, you might need to use additional power distribution devices to safely provide power to all devices. Observe the following guidelines: • Balance the server power load between available AC supply branch circuits. • Do not allow the overall system AC current load to exceed 80% of the branch circuit AC current rating. •...

  • Page 50: Server Warnings And Cautions

    CAUTION: If the DC connection exists between the earthed conductor of the DC supply circuit and the earthing conductor at the server equipment, the following conditions must be met: • This equipment must be connected directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected.

  • Page 51: Identifying The Contents Of The Server Shipping Carton

    WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server . Pressing the Power On/Standby button does not shut off system power completely. Portions of the power supply and some internal circuitry remain active until AC power is removed.

  • Page 52: Installing The Server Into A Rack

    2. Return the server to an upright position. 3. Connect peripheral devices to the server. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors. 4. Connect the power cord to the rear of the server. 5.

  • Page 53: Selecting Boot Options

    For more information on these requirements, see the HPE UEFI Requirements on the Hewlett Packard Enterprise website. To install an operating system on the server, use one of the following methods: •...

  • Page 54: Registering The Server

    5. At the 1 Start screen, click Configure and Install. 6. To finish the installation, follow the onscreen prompts. An Internet connection is required to update the firmware and systems software. • Insight Control server provisioning—For multi-server remote OS deployment, use Insight Control server provisioning for an automated solution.

  • Page 55: Hardware Options Installation

    Hardware options installation Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website. Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process.

  • Page 56: Tower To Rack Conversion

    Tower to rack conversion WARNING: This server is heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational health and safety requirements and guidelines for manual material handling. • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails.
  • Page 57 Remove all screws securing the base cover to the chassis. Slide the base cover toward the rear of the server, and then remove the base cover. 10. Install the server base blank covers over the server base feet holes. Hardware options installation...
  • Page 58 11. Turn the server over, and then remove the access panel. 12. Remove the air baffle. 13. Remove the fan cage. 14. Locate the system maintenance switch on the system board. 15. Configure position 10 of the system maintenance switch to ON for a rack configuration. 16.
  • Page 59 17. Install the front bezel hinge covers. 18. Remove the handle hole covers from the chassis, and retain the screws. Hardware options installation...
  • Page 60 19. Install the rack server handles. 20. Install the fan cage. 21. Install the air baffle. 22. Install the SID blank. Hardware options installation...

  • Page 61: Systems Insight Display Option

    Pay particular attention to the plug, electrical outlet, and the point where the cord extends from the server . Systems Insight Display option The HPE Systems Insight Display (SID) is only available as an option for rack configurations. If installed, remove the security bezel. Power down the server.
  • Page 62 Extend the server from the rack. Remove the access panel. Remove the air baffle. Remove the fan cage. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. Remove the SID blank.

  • Page 63: Drive Options

    • SFF configuration 11. Install the fan cage. 12. Install the air baffle. 13. Install the access panel. 14. Slide the server into the rack. 15. Connect each power cord to the server . 16. Connect each power cord to the power source. 17.

  • Page 64: Drive Installation Guidelines

    For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the website . Drive installation guidelines When adding drives to the server , observe the following general guidelines: If installing a drive in a server that previously has no drive installed, reboot the server after the new drive •...

  • Page 65: Removing A Hot-Plug Sas Or Sata Drive

    For tower models, install the tower bezel. • For rack models, if removed, install the security bezel. To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard Enterprise website. Removing a hot-plug SAS or SATA drive...

  • Page 66: Installing Nvme Drives

    Installing NVMe drives NVMe drives are supported on this server when the Express bay kit is installed. For installation instructions, see "Installing the HPE NVMe Express bay." For more information on which bays support NVMe drives, see "Device numbering." To install the drives:...

  • Page 67: Storage Controller Options

    Hewlett Packard Enterprise recommends performing a complete backup of all server data before performing a controller or adapter installation or removal. An HPE Smart Array P440ar Controller or HPE H240ar Smart Host Bus Adapter provides support for up to 8 internal SAS/SATA drives without using a PCIe slot.
  • Page 68 • To ensure cables are connected correctly, observe the labels on the cable and component connectors. • Check that you have installed the latest firmware for the controllers, HBAs, and the expander card. To download the latest firmware, see the Hewlett Packard Enterprise website. To install the component: Procedure Back up all server data.
  • Page 69 12. Connect the Mini-SAS cables from the drive backplane to the Flexible Smart Array Controller. • SFF configuration • LFF configuration Hardware options installation...

  • Page 70: Installing An Hpe Host Bus Adapter

    • For tower models, install the tower bezel. • For rack models, install the security bezel. Installing an HPE Host Bus Adapter NOTE: Smart Array controllers are not supported in PCIe slot 5. To install the component: Procedure Back up all server data.
  • Page 71 • For tower models, place the server on a flat, level surface with the access panel facing up. • For rack models, extend the server from the rack. Remove the access panel. Remove the air baffle. Remove the fan cage. Install the host bus adapter.
  • Page 72 ◦ LFF configuration • Cable routing if a second processor is installed and the host bus adapter is installed in PCIe slot 6 to ◦ SFF configuration Hardware options installation...
  • Page 73 ◦ LFF configuration 11. Install the fan cage. 12. Install the air baffle. 13. Install the access panel. 14. Do one of the following: • If the server is in a tower configuration, return the server to an upright position. •...

  • Page 74: Installing A Storage Controller And Fbwc Module Option

    Installing a storage controller and FBWC module option NOTE: Smart Array controllers are not supported in PCIe slot 5. An HPE Smart Array Controller Mini-SAS cable option is required to install a Smart Array Controller option. To install the component: Procedure Back up all server data.
  • Page 75 Install the Smart Array controller. a. Select an available expansion slot from PCIe slots 1 to 4 or 6 to 9, and then remove the slot cover of the corresponding slot. If installing the HBA in slots 6-9, a second processor option must be installed first. See "Processor option."...
  • Page 76 Close the slot retainer or tighten the screw to secure the controller. 10. Connect the Mini-SAS Y-cable: a. Connect the common end of the Mini-SAS Y-cable to the Smart Array controller. b. Route the two ends of the Mini-SAS Y-cable through the cable management clips, and then connect them to the drive backplane.
  • Page 77 • Cable routing if a second processor is installed and the Smart Array controller is installed in PCIe slot 6 to 9 ◦ SFF configuration ◦ LFF configuration Hardware options installation...
  • Page 78 11. If the cache module is installed on the Smart Array controller, connect the cache module backup power cable to the system board. There are two FBWC module backup power cable connectors available for each group of PCIe connectors. • Backup power cabling when the Smart Array controller is installed in PCIe slot 1 to 4 •...

  • Page 79: Installing An Hpe Smart Storage Battery

    For more information on the Smart Array storage controllers, select the relevant user documentation on the Hewlett Packard Enterprise website. To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard Enterprise website. Installing an HPE Smart Storage Battery For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the website .
  • Page 80 • For tower models, open and remove the tower bezel. • For rack models, if installed, remove the security bezel. Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server . Do one of the following: •...

  • Page 81: Installing A Sas Expander Option

    13. Install the access panel. 14. Do one of the following: • If the server is in a tower configuration, return the server to an upright position. • If the server is in a rack configuration, slide the server into the rack. 15.
  • Page 82 10. Identify the ports on the expander card. 11. Connect the Expander card to the storage controller. Do one of the following: • Connect the HBA to Expander Mini-SAS X cable (788456-001) from the Host Bus Adapter to the Expander card. Connect port 1 to port 1 and port 2 to port 2. Hardware options installation...
  • Page 83 • Connect the Smart Array to Expander Mini-SAS Y cable (779300-001) from the Smart Array controller to the Expander card ports 1 and 2. 12. Connect the three Expander to backplane Mini-SAS X cables (778556-001) from the Expander card to each backplane according to the table below: Expander connectors LFF configuration...
  • Page 84 14. Install the storage controller into PCIe slot 1 or 3. 15. Install the Expander card into PCIe slot 2. 16. Route the cables and secure them under the cable clips. • SFF configuration • LFF configuration 17. Replace the existing drive numbering label on the outside of the chassis with the appropriate label included.

  • Page 85: Installing A Second Sas Expander Card

    For rack models, install the security bezel. Installing a second SAS Expander card The second SAS Expander card must be used with an HPE Smart Array P840 controller, first SAS Expander, second processor, and the x4 redundant power supply options all installed in the server.
  • Page 86 11. Connect the three Expander to backplane Mini-SAS X cables (788453-001, 788454-001, 788455-001) from the second SAS Expander card to each backplane according to the table below: SAS Expander connector First SAS Expander (P840 port Second SAS Expander (P840 port 1I) Port 3 Port 4 Box 4 Box 1 (600 mm, 788453-001,...

  • Page 87: Sas Expander Configurations

    Array Expander port 2 Installing the HPE NVMe Express bay The Express bay option includes a 6 NVMe SSD Express bay drive cage backplane and an Express bay bridge card. An x4 Redundant Power Supply kit is required when four or more drive cages, including the Express bay drive kit, are installed in the server.
  • Page 88 The Express drive bay supports 400 GB, 800 GB, 1.2 TB NVMe SSD drives. The HPE NVMe Express drive bay may be installed in bay 1 or 4 of an SFF model. For more information about NVMe SSDs, see the Hewlett Packard Enterprise website.
  • Page 89 c. Connect the 2x4 connector of the power Y-cable to the Express bay drive cage backplane. d. Connect the other two ends of the power Y-cable to the cable connectors from the server power supply backplane. e. Connect the three Express bay data cables to the Express bay drive cage backplane. 10.
  • Page 90 c. Close the PCI slot cover retainer. d. Connect the Express bay data cables to the corresponding ports on the Express bay bridge card. • Cable routing if the Express bay bridge card is installed in PCIe slot 3 • Cable routing if a second processor is installed and the express bay bridge card is installed in PCIe slot 6 or 8 Hardware options installation...
  • Page 91 11. To ensure proper thermal cooling, adhere airflow covers to the outside of all drive cage blanks. a. Remove all drive cage blanks. b. Install an airflow cover onto each drive cage blank, leaving only the top two rows of venting exposed. c.

  • Page 92: Optical Drive Option

    • For tower models, install the tower bezel. • For rack models, install the security bezel. Optical drive option Procedure Back up all server data. Do one of the following: • For tower models, open and remove the tower bezel. •...
  • Page 93 Remove the screw from the optical drive carrier. 10. Remove the optical drive carrier. 11. Install the 9.5mm optical drive into the optical drive carrier. 12. Tighten the screws on the optical drive carrier. 13. Connect the SATA and power cables to the optical drive. •...

  • Page 94: Processor Option

    • SFF configuration 14. Install the access panel. 15. Do one of the following: • If the server is in a tower configuration, return the server to an upright position. • If the server is in a rack configuration, slide the server into the rack. 16.

  • Page 95: Processor Installation Cautions

    To upgrade from E5-2600 v3 processor(s) to E5-2600 v4 processor(s), see Customer Advisory (c04849981). For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the website . Processor installation cautions The server supports single-processor and dual-processor operations. CAUTION: To avoid damage to the processor and system board, only authorized personnel should attempt to replace or install the processor in this server .
  • Page 96 Open each of the processor locking levers in the order indicated in the following illustration, and then open the processor retaining bracket. Remove the clear processor socket cover. Retain the processor socket cover for future use. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board, do not touch the processor or the processor socket contacts.
  • Page 97 11. Close the processor retaining bracket. When the processor is installed properly inside the processor retaining bracket, the processor retaining bracket clears the flange on the front of the socket. CAUTION: Do not press down on the processor. Pressing down on the processor might damage the processor socket and the system board.
  • Page 98 13. Remove the heatsink cover. CAUTION: After the cover is removed, do not touch the thermal interface media. 14. Install the heatsink: a. Position the heatsink on the processor backplate. b. Tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws. c.

  • Page 99: Redundant Fan Option

    17. Install the fan in fan bay 1, making sure that the fan clicks into place. 18. Install the access panel. 19. Do one of the following: • If the server is in a tower configuration, return the server to an upright position. •...
  • Page 100 For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the website . To install the component: Do one of the following: • For tower models, open and remove the tower bezel. • For rack models, if installed, remove the security bezel. Power down the server.
  • Page 101 Install the PCIe air baffles. Install the access panel. 10. Do one of the following: • If the server is in a tower configuration, return the server to an upright position. • If the server is in a rack configuration, slide the server into the rack. 11.

  • Page 102: Memory Options

    Memory options IMPORTANT: This server does not support mixing LRDIMMs and RDIMMs. Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization. The memory subsystem in this server can support LRDIMMs or RDIMMs: •...
  • Page 103 Type Rank Capacity (GB) Native speed Voltage (MT/s) RDIMM Dual 2400 LRDIMM Dual 2400 LRDIMM Quad 2400 Populated DIMM speed (MT/s) Operating memory speed is a function of rated DIMM speed, the number of DIMMs installed per channel, processor model, and the speed selected in the BIOS/Platform Configuration (RBSU) of the UEFI System Utilities.

  • Page 104: Smartmemory

    DIMM type DIMM rank Capacity (GB) Maximum capacity Maximum capacity for one processor for two processors (GB) (GB) RDIMM Single-rank RDIMM Single-rank RDIMM Single-rank RDIMM Dual-rank RDIMM Dual-rank LRDIMM Dual -rank LRDIMM Quad-rank 1024 SmartMemory SmartMemory authenticates and unlocks certain features available only on Qualified memory and verifies whether installed memory has passed Hewlett Packard Enterprise qualification and test processes.

  • Page 105: Dimm Identification

    2400 MT/s CAS latency P=15 T=17 DIMM type R = RDIMM (registered) L = LRDIMM (load reduced) For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). DIMM identification...

  • Page 106: Memory Configurations

    AMP mode is not supported by the installed DIMM configuration, the server boots in Advanced ECC mode. For more information, see the HPE UEFI System Utilities User Guide for HPE ProLiant Gen9 Servers on the Hewlett Packard Enterprise website.

  • Page 107: Advanced Ecc Population Guidelines

    • Do not mix LRDIMMs and RDIMMs. • White DIMM slots denote the first slot of a channel (Ch 1-A, Ch 2-B, Ch 3-C, Ch 4-D). • When only one processor is installed, install DIMM s in sequential alphabetic order: A, B, C, D, E, F, and so forth.

  • Page 108: Installing A Dimm

    Installing a DIMM CAUTION: To avoid damage to the hard drives, memory, and other system components, the air baffle, drive blanks, and access panel must be installed when the server is powered up. To install the component: Procedure 1. Do one of the following: •...
  • Page 109 • For tower models, open and remove the tower bezel. • For rack models, if installed, remove the security bezel. Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server . Do one of the following: •...
  • Page 110 11. Remove the divider between boxes 1 and 2. 12. Install the media cage. Hardware options installation...
  • Page 111 13. If extended, slide the Systems Insight Display back into the slot. 14. Install the media device. 15. Connect the SFF media power cable. 16. Connect the data cable to the media device. Cable routing to connect a SATA device Hardware options installation...

  • Page 112: Lff Media Cage Option

    17. Install the fan cage. 18. Install the air baffle. 19. Install the access panel. 20. Do one of the following: • If the server is in a tower configuration, return the server to an upright position. • If the server is in a rack configuration, slide the server into the rack. 21.
  • Page 113 • For tower models, place the server on a flat, level surface with the access panel facing up. • For rack models, extend the server from the rack. Remove the access panel. Remove the air baffle. Remove the fan cage. Remove the LFF drive cage blank.
  • Page 114 14. Connect the data cable to the media device. Cable routing to connect a SATA device 15. Install the fan cage. 16. Install the air baffle. 17. Install the access panel. 18. Do one of the following: • If the server is in a tower configuration, return the server to an upright position. •...

  • Page 115: Gpu Power Cable Option

    The server supports up to four graphic cards, install graphic card options in PCIe slots 1, 3, 6, or 8. IMPORTANT: If installing a graphic card for the first time, we highly recommend that you contact HPE Technology Services for assistance.
  • Page 116 11. Connect the graphic card power cable to the nearest server graphic card power connector on the power supply backplane. 12. Install the system board assembly and tighten the two thumbscrews. 13. Open the PCI retainer latch. Hardware options installation...
  • Page 117 14. To install a single-width graphic card, remove one PCI blank. To install a double-width graphic card, remove two PCI blanks. 15. Connect the graphic card power cable to the graphic card. Hardware options installation...
  • Page 118 16. Install the graphic card in an x16 PCI expansion slot. 17. Close the PCIe retainer latch. Hardware options installation...

  • Page 119: Eight-Bay Sff Drive Cage Option

    18. Install the fan cage. 19. Install the air baffle. 20. Install the access panel. 21. Do one of the following: • If the server is in a tower configuration, return the server to an upright position. • If the server is in a rack configuration, slide the server into the rack. 22.
  • Page 120 Do one of the following: • For tower models, place the server on a flat, level surface with the access panel facing up. • For rack models, extend the server from the rack. Remove the access panel. Remove the air baffle. Remove the fan cage.
  • Page 121 • Cable routing if second processor is installed and the storage controller is installed in slot 6 to 9. 13. Connect the power cable to the drive backplane. Hardware options installation...

  • Page 122: Eight-Bay Lff Drive Backplane Option

    14. Install the drives into the drive cage. 15. Populate any unused drive bays with a drive blank. 16. Install the fan cage. 17. Install the air baffle. 18. Install the access panel. 19. Do one of the following: • If the server is in a tower configuration, return the server to an upright position.
  • Page 123 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server . Do one of the following: • For tower models, place the server on a flat, level surface with the access panel facing up. •...

  • Page 124: M.2 Ssd Enablement Board Option

    12. Install drives into the drive cage. 13. Populate any unused drive bays with a drive blank. 14. Install the fan cage. 15. Install the air baffle. 16. Install the access panel. 17. Do one of the following: • If the server is in a tower configuration, return the server to an upright position. •...
  • Page 125 • For tower models, place the server on a flat, level surface with the access panel facing up. • For rack models, extend the server from the rack. Remove the access panel. Remove the air baffle. Install the M.2 SSD enablement board into PCIe slot 1. Connect and route the SATA cables from the M.2 SSD enablement board to the system board.

  • Page 126: Installing An Ssd Module

    Remove the access panel. Remove the air baffle. IMPORTANT: For management and monitoring of the SSD modules, use the HPE Smart Storage Administrator. Install the SSD module on the M.2 SSD enablement board. Install the M.2 SSD Enablement Board in slot one of the PCIe riser cage.

  • Page 127: Dual 8Gb Microsd Enterprise Midline Usb Device

    15. Power up the server. 16. Do one of the following: • For tower models, install the tower bezel. • For rack models, install the security bezel. Dual 8Gb microSD Enterprise Midline USB device This server supports the installation of the Dual 8Gb microSD Enterprise Midline USB device on the server internal USB connector.

  • Page 128: X4 Redundant Power Supply Backplane Option

    3. Insert the power supply into the power supply bay until it clicks into place. 4. Connect the power cord to the power supply. 5. Route the power cord. Use best practices when routing power cords and other cables. A cable management arm is available to help with routing.
  • Page 129 • For tower models, open and remove the tower bezel. • For rack models, if installed, remove the security bezel. Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server . Do one of the following: •...
  • Page 130 14. Install the four-bay power supply backplane board: a. Align the backplane to the pins on the chassis. b. Slide the backplane towards the front of the server. c. Tighten the three screws on the backplane. 15. Connect all cables to the x4 RPS backplane board. 16.
  • Page 131 17. Install the system board. 18. Connect all the cables disconnected from the system board. 19. Install the expansion boards. 20. Remove the cover over power supply slots 3 and 4. 21. Install all power supplies. Install a power supply blank into any unpopulated power supply bays. Hardware options installation...

  • Page 132: Power Supply Modes

    If more than three SFF hard drive cages are installed, then the X4 RPS Enablement Kit must be installed in order to have enough drive power connectors. The x4 Redundant Power Supply Enablement (RPS) Kit only supports the HPE 800 W and HPE 1400 W Flex Slot Platinum hot-plug power supplies.

  • Page 133: System Health And Power Redundancy

    mode one PSU is redundant. Select 2+2 power supply mode to support power supplied from two different power sources System ROM must be upgraded to P92 v2.30 for power supply mode selection to be available. To select a power supply mode: 1.

  • Page 134: Hp Trusted Platform Module Option

    Detected PSUs at 4 PSUs detected at 3 PSUs detected at 2 PSUs detected at POST POST POST POST no PSU failure Health = Green Health = Green Health = Green (Normal) (Normal) (Normal) 1 PSU failure Health = Amber Health = Amber Health = Red Degraded operation...

  • Page 135: Installing The Trusted Platform Module And Security Rivet

    • When using BitLocker, always retain the recovery key/password. The recovery key/password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity. • Hewlett Packard Enterprise is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.

  • Page 136: Retaining The Recovery Key/Password

    Install the air baffle. 10. Install the access panel. 11. Do one of the following: • If the server is in a tower configuration, return the server to an upright position. • If the server is in a rack configuration, slide the server into the rack. 12.
  • Page 137 CAUTION: When a TPM is installed and enabled on the server , data access is locked if you fail to follow the proper procedures for updating the system or option firmware, replacing the system board, replacing a hard drive, or modifying OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the Hewlett Packard Enterprise website.

  • Page 138: Cabling

    Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. For information on cabling peripheral components, refer to the white paper on high-density deployment at the Hewlett Packard Enterprise website. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

  • Page 139: Optical Device Cabling

    Optical device cabling • LFF configuration Item Description ODD signal cable to SATA port 5 Power supply backplane cable ODD power cable • SFF configuration Optical device cabling...

  • Page 140: Front I/O Module Cabling

    Item Description ODD signal cable to SATA port 5 Power supply backplane cable ODD power cable Front I/O module cabling Item Description Ambient sensor cable Front I/O LEDs and button cable Systems Insight Display cabling • SFF configuration Front I/O module cabling...

  • Page 141: Fbwc Module Backup Power Cabling

    • LFF configuration FBWC module backup power cabling The FBWC solution is a separately purchased option. This server only supports FBWC module installation when a Smart Array P-Series controller is installed. Depending on the controller option installed, the actual storage controller connectors might look different from what is shown in this section.
  • Page 142 • Storage controller installed in slot 6 to 9 Cabling...

  • Page 143: Hpe Smart Storage Battery Cabling

    HPE Smart Storage Battery cabling Power supply backplane cabling • GPU power cabling • x4 Power supply backplane cabling HPE Smart Storage Battery cabling...
  • Page 144 Item Description Power cables for GPU installed in slot 1 or 3 Drive cage backplane power cables System board cables Power cables for GPU installed in slot 6 or 8 • x2 power supply backplane cabling Item Description Power cables installed for GPU in slot 1 or 3 Power cable for drive cage backplane System board cables Cabling...

  • Page 145: Drive Cage Power Cabling

    Drive cage power cabling • LFF model ◦ x2 power supply backplane to 3 LFF drive backplanes (supports up to 24 LFF drives) • SFF model ◦ x2 power supply backplane to 3 SFF drive cages (supports up to 24 SFF drives) ◦...

  • Page 146: Embedded Sata Cabling

    ◦ x4 power supply backplane to 6 SFF drive cages (supports up to 48 SFF drives) Item Description Power cable for SFF drive backplane in box 4, 5, 6, and ODD or media device Power cable for drive backplane in box 1, 2, 3 Embedded SATA cabling •...

  • Page 147: Hpe Flexible Smart Array Controller Mini-Sas Cabling

    • SFF configuration HPE Flexible Smart Array Controller Mini-SAS cabling • SFF configuration HPE Flexible Smart Array Controller Mini-SAS cabling...

  • Page 148: Hpe Smart Array Controller Mini-Sas Y-Cabling

    • LFF configuration HPE Smart Array Controller Mini-SAS Y-cabling Route the two ends of the Mini-SAS Y-cable through the cable management clips, and then connect them to the drive backplane: • Cable routing if the Smart Array controller is installed in PCIe slot 1 to 4: ◦...
  • Page 149 ◦ LFF configuration • Cable routing if the Smart Array controller is installed in PCIe slot 6 to 9: ◦ SFF configuration Cabling...

  • Page 150: Sas Expander Cabling

    ◦ LFF configuration SAS Expander cabling • One SAS Expander ◦ LFF configuration SAS Expander cabling...
  • Page 151 ◦ SFF configuration • Two SAS Expanders Cabling...

  • Page 152: Express Bay Cabling

    Express bay cabling • Express bay bridge card installed in PCIe slot 3 • Express bay bridge card installed in PCIe slot 6 or 8 and second processor installed Express bay cabling...

  • Page 153: M.2 Ssd Cabling

    M.2 SSD cabling Item Description SATA cable of first M.2 SSD module SATA cable of second M.2 SSD module M.2 SSD cabling...

  • Page 154: Software And Configuration Utilities

    QuickSpecs on the website . HPE iLO iLO is a remote server management processor embedded on the system boards of HPE ProLiant and Synergy servers. iLO enables the monitoring and controlling of servers from remote locations. HPE iLO management is a powerful tool that provides multiple ways to configure, update, monitor, and repair servers remotely.

  • Page 155: Ilo Restful Api Support

    Intelligent Provisioning User Guide on the Hewlett Packard Enterprise website iLO RESTful API support HPE iLO 4 firmware version 2.00 and later includes the iLO RESTful API. The iLO RESTful API is a management interface that server management tools can use to perform configuration, inventory, and monitoring of the ProLiant server via iLO.

  • Page 156: Hpe Insight Remote Support Central Connect

    For more information, see the product documentation on the Hewlett Packard Enterprise website. Insight Online HPE Insight Online is a capability of the Support Center portal. Combined with Insight Remote Support central connect or Insight Online direct connect, it automatically aggregates device health, asset, and support information with contract and warranty information, and then secures it in a single, personalized dashboard that is viewable from anywhere at any time.

  • Page 157: Insight Diagnostics Survey Functionality

    The Insight Diagnostics Online Edition is a web-based application that captures system configuration and other related data needed for effective server management. Available in Microsoft Windows and Linux versions, the utility helps to ensure proper system operation. For more information or to download the utility, see the Hewlett Packard Enterprise website. The Insight Diagnostics Online Edition is also available in the SPP.

  • Page 158: Hp Smart Update Manager

    • Service Pack for ProLiant download page • Smart Update: Server Firmware and Driver Updates page HP Smart Update Manager HP SUM is a product used to install and update firmware, drivers, and systems software on ProLiant servers. The HP SUM provides a GUI and a command-line scriptable interface for deployment of systems software for single or one-to-many ProLiant servers and network-based targets, such as iLOs, OAs, and VC Ethernet and Fibre Channel modules.

  • Page 159: Flexible Boot Control

    Default configuration settings are sufficient for typical server operations; however, you can modify configuration settings as needed. The system prompts you for access to the UEFI System Utilities each time the system is powered up. Flexible boot control This feature enables you to do the following: •...

  • Page 160: Embedded Uefi Shell

    These features enhance the capabilities of the UEFI System Utilities. For more information, see the following documents: • UEFI Shell User Guide for HPE ProLiant Gen9 Servers on the Hewlett Packard Enterprise website • UEFI Shell Specification on the UEFI website Embedded Diagnostics option The system BIOS in all ProLiant Gen9 servers includes an Embedded Diagnostics option in the ROM.

  • Page 161: Utilities And Features

    ProLiant Gen8 servers, HPE SSA replaces ACU with an enhanced GUI and additional configuration features. The HPE SSA exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are available in only one format.

  • Page 162: External Usb Functionality

    environment. Standard USB support (USB support from within the operating system) is provided by the OS through the appropriate USB device drivers. Support for USB 3.0 varies by operating system. For maximum compatibility of USB 3.0 devices with all operating systems, provides a configuration setting for USB 3.0 Mode.

  • Page 163: Fwupdate Utility

    • FWUpdate command from within the Embedded UEFI Shell • Firmware Update application in the UEFI System • Online Flash components Product entitlement is required to perform updates. FWUPDATE utility The FWUPDATE utility enables you to upgrade the system firmware (BIOS). To use the utility to upgrade the firmware: 1.

  • Page 164: Firmware Update Application In The Uefi System Utilities

    Hewlett Packard Enterprise website. To locate the drivers for a particular server, go to the Hewlett Packard Enterprise Support Center website. Under Select your HPE product, enter the product name or number and click Go. Software and firmware Update software and firmware before using the server for the first time, unless any installed software or components require an older version.

  • Page 165: Operating System Version Support

    HPE Support Services enables you to choose the right service level, length of coverage and response time to fit your business needs. Connect to HPE to help prevent problems and solve issues faster. By connecting, you will receive 24x7 monitoring, prefailure alerts, automatic call logging, and automatic parts dispatch.
  • Page 166 • Upcoming hardware and software changes • Bulletins • Patches Let us know what commercial products you own and we will send you the latest updates to keep your business running smoothly. For more information, see the website. Software and configuration utilities...

  • Page 167: Troubleshooting

    • Simplified Chinese The HPE ProLiant Gen9 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 168: System Battery Replacement

    System battery replacement If the server no longer automatically displays the correct date and time, then replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 169 a. Use a small flat-bladed, nonconductive tool to carefully lift the front of the battery from the socket. b. Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, use BIOS/Platform Configuration (RBSU) in the UEFI System Utilities to reconfigure the system.
  • Page 170 4. Do one of the following: • If the server is in a tower configuration, return the server to an upright position. • If the server is in a rack configuration, slide the server into the rack. 5. Connect each power cord to the server . 6.

  • Page 171: Warranty And Regulatory Information

    Warranty and regulatory information Warranty information HPE ProLiant and x86 Servers and Options HPE Enterprise Servers HPE Storage Products HPE Networking Products Regulatory information Safety and regulatory compliance For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise website (http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts).

  • Page 172: Turkey Rohs Material Content Declaration

    • Belarus: • Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point; for example, 238: 2 for 2002 and 38 for the week of September 9.

  • Page 173: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you must follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 174: Specifications

    Specifications Environmental specifications Specification Value Temperature range — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity — (noncondensing) Operating Minimum to be the higher (more moisture) of -12°C (10.4°F) dew point or 8% relative humidity Maximum to be 24°C (75.2°F) dew point or 90% relative humidity...

  • Page 175: Power Supply Specifications

    HPE 500W Flex Slot Platinum Hot-plug Power Supply • HPE 800W Flex Slot Platinum Hot-plug Power Supply • HPE 800W Flex Slot Titanium Plus Hot-plug Power Supply • HPE 800W Flex Slot Universal Hot-plug Power Supply • HPE 800W Flex Slot -48VDC Hot-plug Power Supply •...

  • Page 176: Support And Other Resources

    Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page. IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Websites •...

  • Page 177: Customer Self Repair

    Customer Self Repair Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett Packard Enterprise will ship that part directly to you for replacement.
  • Page 178 retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai indiqué, généralement cinq (5) jours ouvrés. La pièce et sa documentation doivent être retournées dans l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, Hewlett Packard Enterprise se réserve le droit de vous facturer les coûts de remplacement.
  • Page 179 HINWEIS: Einige Hewlett Packard Enterprise Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“...
  • Page 180 Para obtener más información acerca del programa de Reparaciones del propio cliente de Hewlett Packard Enterprise, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite la página web de Hewlett Packard Enterprise CSR. Customer Self Repair Veel onderdelen in Hewlett Packard Enterprise producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen...
  • Page 181 OBSERVAÇÃO: Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado. Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após o pedido.
  • Page 182 Support and other resources...

  • Page 183: Remote Support

    Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product’s service level.

  • Page 184: Acronyms And Abbreviations

    Canadian Standards Association Customer Self Repair DDR3 double data rate-3 DDR4 double data rate-4 file allocation table FBWC flash-backed write cache graphics processing unit host bus adapter HP SUM HP Smart Update Manager HPE SSA Acronyms and abbreviations...
  • Page 185 HPE Smart Storage Administrator International Electrotechnical Commission Integrated Lights-Out Integrated Management Log International Organization for Standardization JSON JavaScript Object Notation large form factor Lights-Out Management LRDIMM load reduced dual in-line memory module NAND Not AND nonmaskable interrupt NVDIMM non-volatile dual in-line memory module...
  • Page 186 quick response code RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module Rapid Deployment Pack REST representational state transfer RoHS Restriction of Hazardous Substances redundant power supply serial attached SCSI SATA serial ATA Secure Digital small form factor Systems Insight Manager Service Pack for ProLiant solid-state drive standard (DIMM voltage)
  • Page 187 unit identification universal serial bus Virtual Connect Version Control Agent VCRM Version Control Repository Manager Acronyms and abbreviations...

  • Page 188: Documentation Feedback

    Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback. When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document.

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