HPE ProLiant ML350 Gen10 Maintenance And Service Manual
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HPE ProLiant ML350 Gen10 Maintenance And Service Manual

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HPE ProLiant ML350 Gen10 Server
Maintenance and Service Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and
storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: 870689-005
Published: June 2019
Edition: 5

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Summary of Contents for HPE ProLiant ML350 Gen10

  • Page 1: Sff Drive Backplane Spare Part

    HPE ProLiant ML350 Gen10 Server Maintenance and Service Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

  • Page 2: Sff Nvme Drive Backplane Spare Part

    © Copyright 2017–2019 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    NVMe SSD cable spare parts..................23 Storage controller backup power cable spare parts............23 LFF/SFF drive power cable spare kit................23 HPE 12G SAS Expander Card cable spare kit..............23 Media device cable spare parts..................24 GPU auxiliary power cable spare kit................24 Customer self repair................
  • Page 4 Removing and replacing a standup storage controller..............85 Removing and replacing a modular storage controller (AROC)..........86 Removing and replacing the HPE 12G SAS Expander Card............87 Removing and replacing the NVMe riser board................88 Removing and replacing the M.2 SSD enablement board............90 Removing and replacing an M.2 SSD..................91...
  • Page 5 Removing the system board..................100 Replacing the system board...................102 Re-entering the server serial number and product ID............ 105 HPE Trusted Platform Module 2.0 Gen10 Option..............106 Troubleshooting.................. 107 Troubleshooting resources......................107 Diagnostic tools.................. 108 Product QuickSpecs......................... 108 UEFI System Utilities........................ 108 Selecting the boot mode ....................
  • Page 6 HPE 500W Flex Slot Platinum Hot-plug Low Halogen Power Supply......158 HPE 800W Flex Slot Platinum Hot-plug Low Halogen Power Supply......159 HPE 800W Flex Slot Titanium Hot-plug Low Halogen Power Supply......160 HPE 800W Flex Slot Universal Hot-plug Low Halogen Power Supply......161 HPE 800W Flex Slot -48VDC Hot-plug Low Halogen Power Supply......

  • Page 7: Illustrated Parts Catalog

    This chapter lists the hardware spare parts supported by the server. Mechanical components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website: http://www.hpe.com/info/partssurfer Item Description Front bezel spare part on page 8...

  • Page 8: Front Bezel Spare Part

    Item Description SFF drive blank spare part Cable clips spare part Fan bay 1 blank spare part Power supply blank spart part PCI slot blank spare part Cable management arm spare part on page 9 Rack rails spare part on page 9 Front bezel spare part Customer self repair on page 25: Mandatory Description...

  • Page 9: Cable Management Arm Spare Part

    For more information on the removal and replacement procedures, see Removing and replacing the rack rails on page 56. System components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website: http://www.hpe.com/info/partssurfer Illustrated parts catalog...
  • Page 10 Item Description Power distribution board spare part on page 11 Flexible Slot power supply spare parts (hot-plug) on page 11 Fan spare part on page 11 Air baffle spare part on page 12 System board assembly spare parts on page 12 DIMM spare parts on page 12 Front I/O assembly spare part on page 13 First-generation Intel Xeon Scalable Processor spare parts on page 13...

  • Page 11: Power Distribution Board Spare Part

    96. Flexible Slot power supply spare parts (hot-plug) Customer self repair on page 25: Mandatory Description Spare part number HPE 500 W Flexible Slot Platinum Hot-plug Low 866729-001 Halogen Power Supply HPE 800 W Flexible Slot Platinum Hot-plug Low 866730-001...

  • Page 12: Air Baffle Spare Part

    For more information on the removal and replacement procedures, see Removing and replacing a fan on page 70. Air baffle spare part Customer self repair on page 25: Mandatory Description Spare part number Air baffle P08305-001 For more information on the removal and replacement procedures, see Removing and replacing the air baffle on page 67.

  • Page 13: Front I/O Assembly Spare Part

    Description Spare part number 64 GB, quad-rank x4 PC4-2933Y-L P06190-001 128 GB, octal-rank x4 PC4-2933Y-L P06191-001 CAUTION: Before replacing a DIMM, expansion board, or other similar PCA components due to a perceived hardware error, make sure first that the component is firmly seated in the slot. Do not bend or flex circuit boards when reseating components.

  • Page 14: Second-Generation Intel Xeon Scalable Processor Spare Parts

    Description Spare part number 2.30 GHz Intel Xeon Gold 6140, 18C, 140 W 874734-001 2.30 GHz Intel Xeon Gold 6140M, 18C, 140 W 878084-001 2.40 GHz Intel Xeon Gold 5115, 10C, 85 W 875715-001 2.40 GHz Intel Xeon Gold 6148, 20C, 150 W 874732-001 2.60 GHz Intel Xeon Gold 6132, 14C, 140 W 875722-001...
  • Page 15 Description Spare part number Intel Xeon Bronze series processor — 1.90 GHz Intel Xeon Bronze 3204, 6C, 85 W P11604-001 Intel Xeon Silver series processors — 2.10 GHz Intel Xeon Silver 4208, 8C, 85 W P11605-001 2.20 GHz Intel Xeon Silver 4210, 10C, 85 W P11606-001 2.20 GHz Intel Xeon Silver 4214, 12C, 85 W P11607-001...
  • Page 16 Description Spare part number 2.50 GHz Intel Xeon Gold 5215L, 10C, 85 W P11631-001 2.60 GHz Intel Xeon Gold 6240L, 18C, 150 W P12015-001 Intel Xeon Gold series processors, VM Density — Optimized 1.80 GHz Intel Xeon Gold 6222V, 20C, 115 W P12019-001 1.90 GHz Intel Xeon Gold 6262V, 24C, 135 W P12020-001...

  • Page 17: Heatsink Spare Parts

    Standard power supply spare part (non-hot-plug) Customer self repair on page 25: Mandatory Description Spare part number HPE 500 W Low Halogen Non-hot-plug Power 866726-001 Supply This power supply is only supported when the server is in tower mode. For more information on the removal and replacement procedures, see Removing and replacing the non-hot-plug power supply on page 63.
  • Page 18 Item Description HPE 12G SAS Expander Card spare part on page 19 NVMe riser board spare part on page 19 HPE Trusted Platform Module 2.0 spare part on page 20 Fan cage spare part on page 20 Energy pack spare parts on page 20...

  • Page 19: Hpe 12G Sas Expander Card Spare Part

    NVMe SSD cable spare parts on page 23* LFF/SFF drive power cable spare kit on page 23* HPE 12G SAS Expander Card cable spare kit on page 23* Media device cable spare parts on page 24* GPU auxiliary power cable spare kit on page 24* This backplane cannot be installed in the 4 LFF non-hot-plug or hot-plug drive configurations.

  • Page 20: Hpe Trusted Platform Module 2.0 Spare Part

    Energy pack spare parts Customer self repair on page 25: Mandatory Description Spare part number HPE Smart Storage Battery 96 W, 260 mm cable 878644-001 HPE Smart Storage Hybrid Capacitor, 260 mm cable P07474-001 For more information on the removal and replacement procedures, see Removing and replacing an energy pack on page 94.

  • Page 21: Lff Non-Hot-Plug Drive Sata-Power Split Cable Spare Kit

    For more information on the removal and replacement procedures for the 4 LFF hot-plug drive backplane, see Removing and replacing the 4 LFF hot-plug drive backplane on page 78. For more information on the removal and replacement procedures for the 8 SFF hot-plug drive backplane, see Removing and replacing the 8 SFF hot-plug drive backplane on page 80.

  • Page 22: Sff Hot-Plug Drive Storage Controller Cables

    Description Spare part number LFF hot-plug drive modular controller (AROC) 879456-001 Mini‑SAS cables • Box 1 modular controller Mini-SAS cable (500 mm) • Box 1 or 2 modular controller Mini-SAS cable (280 mm) • Box 2 or 3 modular controller Mini-SAS cable (500 mm) SFF hot-plug drive storage controller cables 8 SFF hot-plug drive Mini-SAS X-cable spare part...

  • Page 23: Nvme Ssd Cable Spare Parts

    LFF/SFF drive power cables 879163-001 • Box 1 or 2 drive power cable (480 mm) • Box 3 drive power cable (160 mm) HPE 12G SAS Expander Card cable spare kit Customer self repair on page 25: Mandatory Illustrated parts catalog...

  • Page 24: Media Device Cable Spare Parts

    Description Spare part number HPE 12G SAS Expander Card cables 879460-001 • Expander card ports 1 and 2 Mini-SAS X-cable for a modular controller • Expander card ports 1 and 2 Mini-SAS X-cable for a standup controller • Expander card ports 3 and 4 Mini-SAS X-cable for the drive bays 1–8...

  • Page 25: Customer Self Repair

    Customer self repair Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett Packard Enterprise will ship that part directly to you for replacement.
  • Page 26 • Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. • Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation.
  • Page 27 un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti. In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento di costo solo in alcune zone.
  • Page 28 Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt Hewlett Packard Enterprise für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier-/Frachtdienst. Weitere Informationen über das Hewlett Packard Enterprise Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort.
  • Page 29 Servicio de garantía exclusivo de componentes La garantía limitada de Hewlett Packard Enterprise puede que incluya un servicio de garantía exclusivo de componentes. Según las condiciones de este servicio exclusivo de componentes, Hewlett Packard Enterprise le facilitará los componentes de repuesto sin cargo adicional alguno. Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes por parte del usuario (CSR).
  • Page 30 Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u Hewlett Packard Enterprise verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Reparo feito pelo cliente Os produtos da Hewlett Packard Enterprise são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito.
  • Page 31 Customer self repair...
  • Page 32 Customer self repair...
  • Page 33 Customer self repair...

  • Page 34: Removal And Replacement Procedures

    Removal and replacement procedures This chapter provides detailed instructions on how to remove and replace component spare parts. Required tools You need the following items for some procedures: • T-10 Torx screwdriver • T-15 Torx screwdriver • T-25 Torx screwdriver •...

  • Page 35: Symbols On Equipment

    For more information on static electricity or assistance with product installation, contact an authorized reseller. Symbols on equipment The following symbols might be found on the equipment to indicate the presence of potentially hazardous conditions. This symbol indicates the presence of hazardous energy circuits or electric shock hazards.

  • Page 36: Rack Warnings And Cautions

    WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. WARNING: To reduce the risk of fire or burns after removing the energy pack: • Do not disassemble, crush, or puncture the energy pack. •...
  • Page 37 Be sure sufficient clearance exists for cabling, installation and removal of the server, and movement of the rack doors. IMPORTANT: The HPE ProLiant ML350 Gen10 Server cable management arm is not supported on Compaq-branded 7000 series racks. Removal and replacement procedures...

  • Page 38: Preparation Procedures

    Preparation procedures Powering down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.

  • Page 39: Open The Front Bezel

    Open the front bezel Procedure 1. Unlock the front bezel on page 38. 2. Open the front bezel. Remove the front bezel Procedure 1. Unlock the front bezel on page 38. 2. Open the front bezel on page 39. 3. Release the bezel hinges from the chassis. Removal and replacement procedures...

  • Page 40: Position The Tower Server For Hardware Configuration

    Position the tower server for hardware configuration Procedure 1. Rotate the chassis feet inward. 2. Place the server on a flat, level surface with the access panel facing up. Removal and replacement procedures...

  • Page 41: Extend The Server From The Rack

    Extend the server from the rack Procedure 1. If the rear panel cables are not secured by a cable management arm, do the following: a. Powering down the server on page 38. If you are physically powering down the server, open the front bezel to access the power button.
  • Page 42 WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack. The sliding rails could pinch your fingers. 3. After performing the installation or maintenance procedure, slide the server tray into the rack: a.

  • Page 43: Remove The Server From The Rack

    4. If the rear panel cables were disconnected because a cable management arm is not in use, do the following: a. Connect each power cord to the server. b. Connect all peripheral cables to the server. c. Power up the server on page 48. Remove the server from the rack WARNING: This server is heavy.
  • Page 44 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Disconnect all peripheral cables from the server. 4. If installed, unlock and remove the security padlock and/or the Kensington security lock. For more information, see the lock documentation. 5.

  • Page 45: Remove The Access Panel

    8. Place the server on a flat, level surface with access panel facing up. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure.

  • Page 46: Remove The Air Baffle

    5. If the front bezel key is hanging from the padlock eye, remove the key. 6. Do one of the following: • Server in tower mode: Position the tower server for hardware configuration on page 40. • Server in rack mode: Extend the server from the rack on page 41. 7.

  • Page 47: Remove The Fan Cage

    • Server in tower mode: Position the tower server for hardware configuration on page 40. • Server in rack mode: Extend the server from the rack on page 41. 6. Remove the access panel on page 45. 7. While pressing the blue air baffle latches, lift up the baffle from the chassis. Remove the fan cage Procedure 1.

  • Page 48: Remove The Pci Blank Retainer

    Remove the PCI blank retainer Procedure 1. Perform the pre-removal steps required by the standup plug-in board removal or replacement procedure. 2. Remove the PCI blank retainer: a. Loosen the retainer thumbscrew. b. Slide the retainer up, then remove it from the chassis. Power up the server To power up the server, use one of the following methods: Removal and replacement procedures...

  • Page 49: Removing And Replacing The Front Bezel

    • Press the Power On/Standby button. • Use the virtual power button through iLO. Removing and replacing the front bezel Procedure 1. Unlock the front bezel on page 38. 2. Open the front bezel on page 39. 3. Release the bezel hinges from the chassis. To replace the component, reverse the removal procedure.
  • Page 50 Disconnect all peripheral cables from the server. Do one of the following: • Server in tower mode: Position the tower server for hardware configuration on page 40. • Server in rack mode: Extend the server from the rack on page 41. Remove the access panel on page 45.

  • Page 51: Removing And Replacing An Lff Hot-Plug Drive

    To replace the component, reverse the removal procedure. Removing and replacing an LFF hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure 1.

  • Page 52: Removing And Replacing An Nvme Ssd

    Removing and replacing an NVMe SSD An NVMe SSD is a PCIe BUS device. Devices attached to a PCIe bus cannot be removed without allowing the device and the bus to complete and cease signal/traffic flow. Procedure 1. Back up all server data on the drive. 2.

  • Page 53: Removing And Replacing Drive Blanks

    To replace the component, reverse the removal procedure. Removing and replacing drive blanks CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure 1. Open the front bezel on page 39. 2.

  • Page 54: Removing And Replacing The Half-Height Media Bay Blank

    To replace the SFF drive blank, while pressing the release latch, slide the component into the bay until it is fully seated. Removing and replacing the half-height media bay blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 55: Removing And Replacing The Cable Management Arm

    To replace the component, insert the tab on the blank into the slot on the optical drive bay. Removing and replacing the cable management arm CAUTION: Support the CMA during the removal/replacement procedure. Do not allow the CMA to hang by its own weight during the procedure. Procedure 1.

  • Page 56: Removing And Replacing The Rack Rails

    3. Remove the CMA from the rack: a. Press the latch on the outer rail of the right CMA and slide out the CMA arm. b. Press the blue latch on the left inner and outer rails of the CMA , and then slide out the CMA. To replace the component, reverse the removal procedure.
  • Page 57 3. If you are replacing a rack mounting rail, do the following: a. If installed, remove the shipping screw from the rear rack column. b. Retract and hold the rear retention bracket. c. Slide out the rear end of the rail to disengage it from the rear rack column. Removal and replacement procedures...
  • Page 58 d. Retract and hold the front retention bracket. e. Slide out the front end of the rail to disengage it from the front rack column. 4. If you are replacing a rack sliding rail, do the following: a. Slightly pull the rail latch to unlock the rail. b.

  • Page 59: Removing And Replacing A Flexible Slot Power Supply

    To replace the component, reverse the removal procedure. Removing and replacing a Flexible Slot power supply WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank to cool before touching it. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
  • Page 60 • DC power supply 3. For an AC power supply, do the following: a. Disconnect the power cord from the power supply. Removal and replacement procedures...
  • Page 61 b. Remove the power supply. 4. For a DC power supply, do the following: a. Slide the power supply out of the bay just enough to access the ground cable screw. b. Detach the ground (earthed) cable from the power supply. Removal and replacement procedures...
  • Page 62 c. Remove the terminal block connector from the power supply. d. Remove the power supply. Removal and replacement procedures...

  • Page 63: Removing And Replacing The Non-Hot-Plug Power Supply

    To replace the component, reverse the removal procedure. Removing and replacing the non-hot-plug power supply Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply and the power supply blank to cool before touching them.
  • Page 64 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Disconnect all peripheral cables from the server. Do one of the following: • Server in tower mode: Position the tower server for hardware configuration on page 40. •...

  • Page 65: Removing And Replacing The Power Supply Blank

    12. Remove the non-hot-plug power supply. To replace the component, reverse the removal procedure. Removing and replacing the power supply blank WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank to cool before touching it. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 66: Removing And Replacing A Pci Slot Blank

    To replace the component, reverse the removal procedure. Removing and replacing a PCI slot blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. Procedure 1.

  • Page 67: Removing And Replacing The Air Baffle

    To replace the component, reverse the removal procedure. Removing and replacing the air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open.

  • Page 68: Removing And Replacing A Fan Blank

    To replace the component, reverse the removal procedure. Removing and replacing a fan blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure 1.

  • Page 69: Fan Replacement

    To replace the component, reverse the removal procedure. Fan replacement Fan population and hot-plug support The number of fans installed in the server determines fan redundancy. When redundant fan mode is enabled, hot-plug fan operation is supported. In this server, fan operation can either be one of the following: •...

  • Page 70: Removing And Replacing A Fan

    Bay 1 Bay 2 Bay 3 Bay 4 Bay 5 Bay 6 Redundant hot-plug support — — — — Blank Removing and replacing a fan CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 71: Removing And Replacing The Fan Cage

    To replace the component, reverse the removal procedure. When installing the fan replacement, make sure that the fan clicks into place. Removing and replacing the fan cage Procedure 1. Remove the front bezel on page 39. 2. Powering down the server on page 38. 3.

  • Page 72: Removing And Replacing Media Devices

    a. Open the blue latches to a 90° angle. b. Use the latches to pull up the fan cage out of the chassis. CAUTION: To prevent system damage due to cables being inadvertently caught under the fan cage, make sure that all the system cables that are routed through the front cable channel are properly secured in the metal cable tabs before installing the fan cage replacement.

  • Page 73: Removing And Replacing A Usb Rdx Drive

    • Server in tower mode: Position the tower server for hardware configuration on page 40. • Server in rack mode: Extend the server from the rack on page 41. Remove the access panel on page 45. Remove the air baffle on page 46. Remove the fan cage on page 47.

  • Page 74: Removing And Replacing A Sata Optical Drive

    • Server in tower mode: Position the tower server for hardware configuration on page 40. • Server in rack mode: Extend the server from the rack on page 41. Remove the access panel on page 45. Remove the air baffle on page 46. If installed, remove the fan cage.
  • Page 75 Disconnect all peripheral cables from the server. Do one of the following: • Server in tower mode: Position the tower server for hardware configuration on page 40. • Server in rack mode: Extend the server from the rack on page 41. Remove the access panel on page 45.

  • Page 76: Removing And Replacing The Front I/O Assembly

    To replace the component, reverse the removal procedure. Removing and replacing the front I/O assembly Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Remove the front bezel on page 39. Powering down the server on page 38. Remove all power: a.
  • Page 77 10. Remove the front I/O cage screws. 11. Disconnect the front I/O and front USB cables from the system board. 12. Release the front I/O cable assembly from the cable channel on top of the drive boxes. Removal and replacement procedures...

  • Page 78: Removing And Replacing The 4 Lff Hot-Plug Drive Backplane

    13. Remove the front I/O assembly from the chassis. To replace the component, reverse the removal procedure. Removing and replacing the 4 LFF hot-plug drive backplane Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Remove the front bezel on page 39.
  • Page 79 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Remove all drives connected to the drive backplane that is being replaced. Disconnect all peripheral cables from the server. Do one of the following: •...

  • Page 80: Removing And Replacing The 8 Sff Hot-Plug Drive Backplane

    • If you ordered the 8 SFF hot-plug drive cage assembly spare part 792352-001, remove the backplane from this new spare part. The drive cage used in the 792352-001 spare does not fit the HPE ProLiant ML350 Gen10 server chassis.
  • Page 81 Procedure Remove the front bezel on page 39. Powering down the server on page 38. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Remove all drives connected to the drive backplane that is being replaced. Disconnect all peripheral cables from the server.

  • Page 82: Removing And Replacing The 8 Sff Nvme Ssd Backplane

    To replace the component, reverse the removal procedure. Removing and replacing the 8 SFF NVMe SSD backplane Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Remove the front bezel on page 39. Powering down the server on page 38.

  • Page 83: Dimm-Processor Compatibility

    12. Remove the drive backplane. To replace the component, reverse the removal procedure. DIMM-processor compatibility The installed processor determines the type of DIMM that is supported in the server: • First-generation Intel Xeon Scalable processors support DDR4-2666 DIMMs. • Second-generation Intel Xeon Scalable processors support DDR4-2933 DIMMs. Mixing DIMM types is not supported.

  • Page 84: Removing And Replacing A Dimm

    Removing and replacing a DIMM CAUTION: Before replacing a DIMM, expansion board, or other similar PCA components due to a perceived hardware error, make sure first that the component is firmly seated in the slot. Do not bend or flex circuit boards when reseating components. Procedure 1.

  • Page 85: Removing And Replacing A Standup Storage Controller

    Removing and replacing a standup storage controller CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. CAUTION: Before replacing a DIMM, expansion board, or other similar PCA components due to a perceived hardware error, make sure first that the component is firmly seated in the slot.

  • Page 86: Removing And Replacing A Modular Storage Controller (Aroc)

    To replace the component, reverse the removal procedure. Removing and replacing a modular storage controller (AROC) CAUTION: Before replacing a DIMM, expansion board, or other similar PCA components due to a perceived hardware error, make sure first that the component is firmly seated in the slot. Do not bend or flex circuit boards when reseating components.

  • Page 87: Removing And Replacing The Hpe 12G Sas Expander Card

    Use the pull-up tab to remove the controller from the system board. To replace the component, reverse the removal procedure. Removing and replacing the HPE 12G SAS Expander Card CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed.

  • Page 88: Removing And Replacing The Nvme Riser Board

    a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Disconnect all peripheral cables from the server. Do one of the following: • Server in tower mode: Position the tower server for hardware configuration on page 40. •...
  • Page 89 Procedure Remove the front bezel on page 39. Powering down the server on page 38. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Disconnect all peripheral cables from the server. Do one of the following: •...

  • Page 90: Removing And Replacing The M.2 Ssd Enablement Board

    To replace the component, reverse the removal procedure. Removing and replacing the M.2 SSD enablement board CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. CAUTION: Before replacing a DIMM, expansion board, or other similar PCA components due to a perceived hardware error, make sure first that the component is firmly seated in the slot.

  • Page 91: Removing And Replacing An M.2 Ssd

    Remove the air baffle on page 46. Disconnect the M.2 SATA cables from the enablement board. 10. Remove the M.2 SSD enablement board. 11. Remove the M.2 SSDs. To replace the component, reverse the removal procedure. Removing and replacing an M.2 SSD Prerequisites Before you perform this procedure , make sure that the following items are available: •...

  • Page 92: Removing And Replacing An Expansion Board

    Remove the PCI blank retainer on page 48. Remove the air baffle on page 46. Remove the M.2 SSD enablement board. 10. Remove the M.2 SSD. To replace the component, reverse the removal procedure. Removing and replacing an expansion board CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed.
  • Page 93 • Server in tower mode: Position the tower server for hardware configuration on page 40. • Server in rack mode: Extend the server from the rack on page 41. Remove the access panel on page 45. Remove the air baffle on page 46. Remove the PCI blank retainer on page 48.

  • Page 94: Removing And Replacing An Internal Usb Device

    Removing and replacing an internal USB device Procedure 1. Remove the front bezel on page 39. 2. Powering down the server on page 38. 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4.
  • Page 95 Disconnect all peripheral cables from the server. Do one of the following: • Server in tower mode: Position the tower server for hardware configuration on page 40. • Server in rack mode: Extend the server from the rack on page 41. Remove the access panel on page 45.

  • Page 96: Removing And Replacing The Power Distribution Board

    To replace the component, reverse the removal procedure. Removing and replacing the power distribution board CAUTION: Before replacing a DIMM, expansion board, or other similar PCA components due to a perceived hardware error, make sure first that the component is firmly seated in the slot. Do not bend or flex circuit boards when reseating components.

  • Page 97: System Battery Replacement

    a. If an energy pack is installed, disconnect the energy pack cable. b. While carefully holding the snap-in latch in the open position, slide the energy pack holder up to disengage it from the chassis. Remove all power supplies. 10. If present, disconnect all the GPU auxiliary power cables from the power distribution board. 11.

  • Page 98: System Battery Information

    System battery information The server contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery that provides power to the real-time clock. If this battery is not properly handled, a risk of the fire and burns exists. To reduce the risk of personal injury: •...

  • Page 99: Removing And Replacing The Cable Clips

    11. To replace the component, reverse the removal procedure. 12. Properly dispose of the old battery. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Removing and replacing the cable clips Procedure Remove the front bezel on page 39.

  • Page 100: Removing And Replacing The System Board

    To replace the component, reverse the removal procedure. Removing and replacing the system board Removing the system board Prerequisites Before you perform this procedure make sure you have the following items available: • T-15 Torx screwdriver • T-30 Torx screwdriver Procedure Remove the front bezel on page 39.
  • Page 101 Remove the fan cage brackets: a. Retract and hold the blue spring plunger. b. Slide the bracket towards the front of the chassis to release it. c. Repeat steps a–b to remove the other bracket. 10. Remove all DIMMs. 11. Remove the cable clips. 12.

  • Page 102: Replacing The System Board

    c. Lift the processor heatsink assembly up and away from the system board. 16. Remove the system board: a. Loosen the captive screw located in the middle of the system board. b. Remove the system board, using the handles to lift the board out of the chassis. Replacing the system board Prerequisites Before you perform this procedure make sure you have the following items available:...
  • Page 103 Procedure Position the system board over the alignment tabs on the chassis. Install the spare system board. Install the processor heatsink assembly: a. Locate and align the Pin 1 indicator on the processor frame and the socket. b. Align the processor heatsink assembly with the heatsink alignment posts and gently lower it down until it sits evenly on the socket.
  • Page 104 The heatsink alignment posts are keyed. The processor will only install one way. A standard heatsink is shown, your heatsink might look different. CAUTION: Be sure to tighten each heatsink nut fully in the order indicated. Otherwise, boot failure or intermittent shutdowns might occur. c.

  • Page 105: Re-Entering The Server Serial Number And Product Id

    Install the air baffle. Install the access panel. Install the front bezel. 10. Do one of the following: • Server in tower mode: Position the tower server for operation. • Server in rack mode: Slide the server into the rack. 11.

  • Page 106: Hpe Trusted Platform Module 2.0 Gen10 Option

    HPE Trusted Platform Module 2.0 Gen10 Option The HPE Trusted Platform Module 2.0 Gen10 Option is not a customer-removable part. CAUTION: If the TPM is removed from the original server and powered up on a different server, data stored in the TPM including keys will be erased.

  • Page 107: Troubleshooting

    • Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages. •...

  • Page 108: Diagnostic Tools

    Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). UEFI System Utilities The UEFI System Utilities is embedded in the system ROM. Its features enable you to perform a wide range of configuration activities, including: •...

  • Page 109: Secure Boot

    Using the System Utilities options described in the following sections. • Using the iLO RESTful API to clear and restore certificates. For more information, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/redfish). • Using the secboot command in the Embedded UEFI Shell to display Secure Boot databases, keys, and security reports.

  • Page 110: Intelligent Provisioning

    Intelligent Provisioning 3.30 and later includes HPE SMB Setup. When you launch F10 mode from the POST screen, you are prompted to select whether you want to enter the Intelligent Provisioning or HPE SMB Setup mode.

  • Page 111: Intelligent Provisioning Operation

    For more information, see Insight Remote Support and Insight Online Setup Guide for ProLiant Servers and BladeSystem c-Class Enclosures on the Hewlett Packard Enterprise website. Insight Remote Support is available as part of Hewlett Packard Enterprise Warranty, HPE support services, or Hewlett Packard Enterprise contractual support agreement.

  • Page 112: Usb Support

    HPE Smart Storage Administrator HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide support for configuration tasks.

  • Page 113: Hpe Infosight For Servers

    The Storage Command Line Interface (StorCLI) tool is the command line management software designed for the HPE Smart Array MR controller. StorCLI is a command line interface that is designed to be easy to use, consistent, and easy to script.

  • Page 114: Component Identification

    Component identification This chapter describes the external and internal server features and components. Front panel components Item Description iLO Service Port USB 3.0 ports (2) Box 1 Half-height media bay 1 (for SAS LTO tape drive option or USB RDX drive option) Half-height media bay 2 (for USB RDX drive option) Optical drive bay (for slim-type SATA optical drive option) Serial number/iLO information pull tab on page 115...

  • Page 115: Serial Number/Ilo Information Pull Tab

    Use a mobile device to scan the QR code label to display the server mobile product page (http:// www.hpe.com/qref/ml350gen10). This page contains links to server setup information, spare part numbers, QuickSpecs, troubleshooting resources, and other useful product links. Front panel LEDs and buttons...

  • Page 116: Server Uid Led

    Item Description Status Definition UID button/LED Solid blue Activated Flashing blue • 1 flash per sec = Remote management or firmware upgrade in progress • 4 flashes per sec = iLO manual reboot sequence initiated • 8 flashes per sec = iLO manual reboot sequence in progress Deactivated NIC status LED...

  • Page 117: Uid Button Functionality

    The UID button can be used to display the Server Health Summary when the server will not power on. For more information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website. Front panel LED power fault codes The following table provides a list of power fault codes, and the subsystems that are affected.

  • Page 118: Rear Panel Components

    Subsystem LED behavior System board PCIe slots 7 flashes Power backplane or storage backplane 8 flashes Power supply 9 flashes Rear panel components Item Description Standard power supply (non-hot-plug) Flexible Slot power supply 2 (hot-plug) Flexible Slot power supply 1 (hot-plug) PCIe slots 5-8 (bottom to top) Display port Table Continued...
  • Page 119 Item Description VGA port Serial port iLO Management Port NIC port 2 (1Gb) NIC port 1 (1Gb) NIC port 4 (1Gb) NIC port 3 (1Gb) USB 3.0 ports (2) PCIe slots 1-4 (bottom to top) Padlock eye Kensington security slot The non-hot-plug power supply is only supported in LFF non-hot-plug drive configurations.

  • Page 120: Rear Panel Leds

    Rear panel LEDs Item Status Definition Power supply Solid green Normal System is off or power supply has failed. iLO status Solid green Linked to network Flashing green Network active No network activity iLO link Solid green Network link No network link NIC status Solid green Linked to network...

  • Page 121: System Board Components

    Item Status Definition Flashing green Network active No network activity NIC link Solid green Network link No network link Solid blue Activated Flashing blue System is being managed remotely. Deactivated System board components Item Description Smart Array modular controller connector (AROC) Standard power supply connector Power distribution board connector Energy pack connector...
  • Page 122 Item Description microSD card slot System battery Storage controller backup power connectors (2) Slot 8 PCIe3 x8 (8, 4, 1) Slot 7 PCIe3 x16 (16, 8, 4, 1) Slot 6 PCIe3 x8 (8, 4, 1) Slot 5 PCIe3 x16 (16, 8, 4, 1) Fan connector 5 Fan connector 6 Slot 4 PCIe3 x8 (4, 1)

  • Page 123: System Maintenance Switch Descriptions

    Item Description Internal USB 3.0 port x4 SATA port 2 x4 SATA port 1 x4 SATA port 3 Fan connector 4 Box 3 drive power connector Box 2 drive power connector Box 1 drive power connector Fan connector 3 Fan connector 2 Fan connector 1 The PCIe3 expansion slots 5–8 are associated with processor 2.

  • Page 124: Dimm Label Identification

    Position Default Function — Reserved — Reserved — Reserved — Reserved To access the redundant ROM, set S1, S5, and S6 to On. When the system maintenance switch position 6 is set to the On position, the system is prepared to restore all configuration settings to their manufacturing defaults.

  • Page 125: Pcie Slot Description

    L = LRDIMM (load reduced) E = Unbuffered ECC (UDIMM) For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (http:// www.hpe.com/support/DDR4SmartMemoryQS). PCIe slot description Component identification...

  • Page 126: Processor, Heatsink, And Socket Components

    Item Description Definition Each PCIe version corresponds to a specific data PCI Express version transfer rate between the processor and peripheral devices. Generally, a version update corresponds to an increase in transfer rate. • PCIe 1.x • PCIe 2.x • PCIe 3.x The PCIe technology is under constant development.

  • Page 127: Drive Leds And Buttons

    Item Description Heatsink nuts Processor carrier Pin 1 indicator Heatsink latch Alignment post Symbol also on the processor and frame. Drive LEDs and buttons Low profile LFF drive LED definitions Item Status Definition Fault Solid amber The drive has failed. \Locate Solid blue The drive is operating normally and being identified by a...

  • Page 128: Hot-Plug Drive Led Definitions

    Item Status Definition Flashing green The drive is doing one of the following: • Rebuilding (1 flash per second) • Performing a RAID migration • Performing a strip size migration • Performing a capacity expansion • Performing a logical drive extension •...

  • Page 129: Nvme Ssd Led Definitions

    Item LED Status Definition The drive is doing one of the following: Flashing green • Rebuilding • Performing a RAID migration • Performing a strip size migration • Performing a capacity expansion • Performing a logical drive extension • Erasing •...

  • Page 130: Nvme Ssd Button Actions

    Item LED Status Definition The drive is doing one of the following: Flashing green • Rebuilding • Performing a RAID migration • Performing a stripe size migration • Performing a capacity expansion • Performing a logical drive extension • Erasing Flashing amber/ The drive is a member of one or more logical drives and predicts the green...

  • Page 131: Drive Bay Numbering

    Item Button Action Do Not Remove Press to open the release lever. Power Press to request PCIe ejection. Removal request can be denied by the: • RAID controller (one or more of the logical drives could fail) • Operating system Drive bay numbering Drive bay numbering depends on how the drive backplane is connected.

  • Page 132: Sff Drive Bay Numbering: Smart Array Controller

    SFF drive bay numbering: Smart Array controller Tower orientation Rack orientation Component identification...

  • Page 133: Sff Drive Bay Numbering: Sas Expander

    SFF drive bay numbering: SAS expander Tower orientation Rack orientation Component identification...

  • Page 134: Nvme Drive Bay Numbering

    NVMe drive bay numbering Tower orientation Rack orientation Component identification...

  • Page 135: Lff Drive Bay Numbering: Smart Array Controller

    LFF drive bay numbering: Smart Array controller Tower orientation Rack orientation Fan bay numbering Fans 5 and 6 are preinstalled in the chassis while fans 1–4 are preinstalled in the fan cage option. Component identification...

  • Page 136: Media Device Screws

    Media device screws There are 12 T-15 Torx screws on the server chassis. These screws are provided as spare screws for installing media devices. Expansion board screws There are T-15 Torx screws located on the underside of the PCI blank retainer. These are screws for installing PCIe standup plug-in expansion board options.
  • Page 137 Component identification...

  • Page 138: Cabling

    Cabling Cabling guidelines The cable colors in the cabling diagrams used in this chapter are for illustration purposes only. Most of the server cables are black. Observe the following guidelines when working with server cables. Before connecting cables • Note the port labels on the PCA components. Not all of these components are used by all servers: ◦...

  • Page 139: Internal Cabling Management

    • Remove cables that are no longer being used. Retaining them inside the server can restrict airflow. If you intend to use the removed cables later, label and store them for future use. Internal cabling management Item Description Front I/O cable assembly channel Front cable channel with metal tabs Cable clips Alignment posts...

  • Page 140: Storage Cabling

    Storage cabling Storage controller cables LFF non-hot-plug drive embedded controller cables For controller cabling diagrams, see the LFF non-hot-plug drive onboard SATA port cabling on page 141. Cable location Cable part number From box # To port # Default in the server 876493-002 Box 3 Onboard SATA port 1...

  • Page 141: Lff Non-Hot-Plug Drive Onboard Sata Port Cabling

    Controller type Cable kit part Cable part From box # To port # number number P00614-B21 P00511-001 • P1 slot installation: • P1 slot Box 1 installation: Controller ports • P2 slot installation: 1 and 2 Box 3 • P2 slot installation: Controller ports 5 and 6...

  • Page 142: Lff Hot-Plug Drive Controller Cabling

    Cable color Description Gold Box 1 SATA-power split cable to the onboard SATA port 3 Blue Box 2 SATA-power split cable to the onboard SATA port 2 Orange Box 3 SATA-power split cable to the onboard SATA port 1 LFF hot-plug drive controller cabling LFF hot-plug drive onboard SATA port cabling Cable color Description...
  • Page 143 LFF hot-plug drive standup controller cabling (SAS/SATA) Slot 1 standup controller + onboard SATA port 1 cabling Cable color Description Gold Box 1 Mini-SAS X-cable to the standup controller port 2 Blue Box 2 Mini-SAS X-cable to the standup controller port 1 Orange Box 3 Mini-SAS cable to the onboard SATA port 1 Slots 1 and 3 standup controller cabling...
  • Page 144 LFF hot-plug drive modular controller cabling (SAS/SATA) Modular controller + onboard SATA port 1 cabling Cable color Description Gold Box 1 Mini-SAS cable to the modular controller port 2 Blue Box 2 Mini-SAS cable to the modular controller port 1 Orange Box 3 Mini-SAS cable to the onboard SATA port 1 Modular controller cabling...

  • Page 145: Sff Hot-Plug Drive Controller Cabling

    SFF hot-plug drive controller cabling SFF hot-plug drive single standup controller cabling (SAS/SATA) SFF hot-plug drive single standup controller cabling for P1 installation (SAS/SATA) Cable color Description Gold Box 1 Mini-SAS X-cable to standup controller ports 1 and 2 Blue Box 2 Mini-SAS X-cable to standup controller ports 3 and 4 Orange Box 3 Mini-SAS X-cable to standup controller ports 5 and 6...
  • Page 146 Cable color Description Gold Box 1 Mini-SAS X-cable to standup controller ports 1 and 2 Blue Box 2 Mini-SAS X-cable to standup controller ports 3 and 4 Orange Box 3 Mini-SAS X-cable to standup controller ports 5 and 6 SFF hot-plug drive multiple standup controller cabling (SAS/SATA) Cable color Description Gold...
  • Page 147 Cable color Description Gold Box 1 Mini-SAS X-cable to the modular controller ports 3 and 4 Blue Box 2 Mini-SAS X-cable to the modular controller ports 1 and 2 Orange Box 3 Mini-SAS X-cable to the onboard SATA ports 1 and 2 Modular controller cabling Cable color Description...
  • Page 148 Cable color Description Gold Box 1 Mini-SAS X-cable to the expander ports 7 and 8 Blue Box 2 Mini-SAS X-cable to the expander ports 5 and 6 Orange Box 3 Mini-SAS X-cable to the expander ports 3 and 4 Pink Slot 3 standup controller Mini-SAS X-cable to the slot 2 expander ports 1 and SAS expander card with modular controller cabling Cable color...

  • Page 149: Nvme Ssd Data Cabling

    NVMe SSD data cabling Cable color Description Blue NVMe SSD backplane to the slot 3 NVMe riser board ports 1 and 2 Orange NVMe SSD backplane to the slot 1 NVMe riser board ports 1 and 2 M.2 SATA SSD cabling Cable color Desription Orange...

  • Page 150: Drive Power Cabling

    Drive power cabling Cable color Description Orange Box 1 drive power connector cable Blue Box 2 drive power connector cable Gold Box 3 drive power connector cable Energy pack cabling Cabling...

  • Page 151: Storage Controller Backup Power Cabling

    Storage controller backup power cabling Smart Array P-class storage controllers in slots 1 and 3 Cable color Description Blue Slot 3 storage controller backup power cable Orange Slot 1 storage controller backup power cable Smart Array P-class storage controllers in slots 5 and 7 Cable color Description Blue...

  • Page 152: Sas Lto Tape Drive Cabling

    SAS LTO tape drive cabling LTO tape drive cabling with the standup controller in slot 3 Cable color Description Gold Power connector of the LTO tape drive power-SAS Y-cable to the LTO/RDX power Y-cable Blue LTO/RDX power Y-cable to the drive box 1 power connector Orange SAS connector of the LTO tape drive power-SAS Y-cable to the slot 3 standup controller...

  • Page 153: Usb Rdx Drive Cabling

    Cable color Description Orange SAS connector of the LTO tape drive power-SAS Y-cable to the slot 5 standup controller Gold Power connector of the LTO tape drive power-SAS Y-cable to the LTO/RDX power Y-cable Blue LTO/RDX power Y-cable to the drive box 1 power connector USB RDX drive cabling Cable color Description...

  • Page 154: Sata Optical Drive Cabling

    SATA optical drive cabling Optical drive SATA cable to onboard SATA port 5 GPU auxiliary power cabling Cable color Description Orange Processor 1 GPU auxiliary power cable to PDB Blue Processor 2 GPU auxiliary power cable to PDB Cabling...

  • Page 155: Standard Power Supply Cabling (Non-Hot-Plug)

    Standard power supply cabling (non-hot-plug) Front I/O module cabling The front I/O module cable is routed underneath the cable channel on top of the drive boxes. Cable color Description Blue Front I/O cable Orange Front USB cable Cabling...

  • Page 156: Specifications

    Specifications Environmental specifications Specification Value Temperature range — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) — Operating 8% to 90% 28°C (82.4°F), maximum wet bulb temperature Nonoperating 5% to 95% 38.7°C (101.7°F), maximum wet bulb temperature All temperature ratings shown are for sea level.

  • Page 157: Power Supply Specifications

    This power supply is only supported when the server is in tower mode. • HPE 500W Flex Slot Platinum Hot-plug Low Halogen Power Supply on page 158 • HPE 800W Flex Slot Platinum Hot-plug Low Halogen Power Supply on page 159 •...

  • Page 158: Hpe 500W Flex Slot Platinum Hot-Plug Low Halogen Power Supply

    500 W at 240 VDC input for China only Maximum peak power 500 W at 100 VAC to 240 VAC input 500 W at 240 VDC input for China only HPE 500W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Value Input requirements —...

  • Page 159: Hpe 800W Flex Slot Platinum Hot-Plug Low Halogen Power Supply

    500 W at 100 VAC to 127 VAC input 500 W at 100 VAC to 240 VAC input 500 W at 240 VDC input for China only HPE 800W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Value Input requirements —...

  • Page 160: Hpe 800W Flex Slot Titanium Hot-Plug Low Halogen Power Supply

    800 W at 100 VAC to 127 VAC input 800 W at 100 VAC to 240 VAC input 800 W at 240 VDC input for China only HPE 800W Flex Slot Titanium Hot-plug Low Halogen Power Supply Specification Value Input requirements —...

  • Page 161: Hpe 800W Flex Slot Universal Hot-Plug Low Halogen Power Supply

    HPE 800W Flex Slot Universal Hot-plug Low Halogen Power Supply Specification Value Input requirements — Rated input voltage 200 VAC to 277 VAC 380 VDC Rated input frequency 50 Hz to 60 Hz Rated input current 4.4 A at 200 VAC 3.1 A at 277 VAC...
  • Page 162 Specification Value Rated input power (W) 874 W at -40 VDC input 865 W at -48 VDC input, nominal input 854 W at -72 VDC input Rated input power (BTUs per hour) 2983 at -40 VDC input 2951 at -48 VDC input, nominal input 2912 at -72 VDC input Power supply output —...

  • Page 163: Hpe 1600W Flex Slot Platinum Hot-Plug Low Halogen Power Supply

    HPE 1600W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Value Input requirements Rated input voltage 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Rated input current 8.7 A at 200 VAC 7.2 A at 240 VAC...

  • Page 164: Websites

    Storage white papers and analyst reports www.hpe.com/storage/whitepapers For additional general support websites, see Support and other resources. Product websites HPE ProLiant ML350 Gen10 Server QuickSpecs http://www.hpe.com/servers/ml350-gen10 HPE ProLiant ML350 Gen10 Server support page http://www.hpe.com/support/ml350gen10 HPE ProLiant ML350 Gen10 Server user documents http://www.hpe.com/info/ml350gen10-docs Websites...

  • Page 165: Support And Other Resources

    Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: http://www.hpe.com/info/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: http://www.hpe.com/support/hpesc Information to collect •...

  • Page 166: Remote Support

    IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement.

  • Page 167: Regulatory Information

    Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

  • Page 168: Acronyms And Abbreviations

    DDR4 double data rate-4 FCoE Fibre Channel over Ethernet graphics processing unit HPE SSA HPE Smart Storage Administrator International Electrotechnical Commission Integrated Lights-Out Integrated Management Log International Organization for Standardization large form factor LRDIMM load reduced dual in-line memory module...
  • Page 169 linear tape-open network functions virtualization NVMe nonvolatile memory express printed circuit assembly PCIe Peripheral Component Interconnect Express power distribution board POST Power-On Self-Test Preboot eXecution Environment QR code quick response code RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module REACH Registration, Evaluation, Authorization, Restriction of Chemicals (European Union chemical regulatory framework)
  • Page 170 small and medium business Service Pack for ProLiant solid state device StorCLI Storage Command Line Interface Trusted Platform Module UDIMM unregistered dual in-line memory module UEFI Unified Extensible Firmware Interface unit identification uninterruptible power supply virtual machine Acronyms and abbreviations...

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