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Contents
Safety . . . . . . . . . . . . . . . . . . v
Safety statements . . . . . . . . . . . . . . vi
Series server . . . . . . . . . . . . . . 1
The Documentation CD . . . . . . . . . . . .
Hardware and software requirements . . . . .
The Documentation CD . . . . . . . . . .
Related documentation . . . . . . . . . . . .
Notices and statements in this document . . . . .
Server features and specifications . . . . . . . .
What your server offers . . . . . . . . . . .
Server controls, LEDs, and power . . . . . . .
Front view. . . . . . . . . . . . . . .
Operator information panel . . . . . . . .
Rear view . . . . . . . . . . . . . . .
Server components . . . . . . . . . . .
Server power features . . . . . . . . . .
and instructions . . . . . . . . . . . . 33
Updating the firmware. . . . . . . . . . . .
Configuring the server . . . . . . . . . . . .
Using the Setup Utility . . . . . . . . . .
Using the Boot Manager . . . . . . . . .
capture features . . . . . . . . . . . .
Configuring the Ethernet controller . . . . .
(UUID) . . . . . . . . . . . . . . . .
Updating the DMI/SMBIOS data . . . . . .
Chapter 3. Troubleshooting . . . . . . 51
Start here. . . . . . . . . . . . . . . . .
Diagnosing a problem . . . . . . . . . .
Service bulletins . . . . . . . . . . . . . .
Checkout procedure . . . . . . . . . . . .
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Diagnostic tools . . . . . . . . . . . . . .
Power-supply LEDs . . . . . . . . . . .
System pulse LEDs . . . . . . . . . . .
PCI riser-card LEDs . . . . . . . . . . .
Event logs. . . . . . . . . . . . . . .
POST . . . . . . . . . . . . . . . .
Dynamic System Analysis . . . . . . . .
Automated service request (call home) . . . . .
Electronic Service Agent . . . . . . . . .
Error messages . . . . . . . . . . . . . .
Troubleshooting by symptom . . . . . . . . .
General problems. . . . . . . . . . . .
Hard disk drive problems . . . . . . . . .
Intermittent problems . . . . . . . . . .
Memory problems . . . . . . . . . . .
Microprocessor problems . . . . . . . .
Monitor and video problems . . . . . . .
Network connection problems. . . . . . .
Power problems . . . . . . . . . . . .
ServerGuide problems . . . . . . . . . .
Software problems . . . . . . . . . . .
USB connector problems. . . . . . . . .
Video problems . . . . . . . . . . . .
Solving power problems . . . . . . . . . . .
Solving Ethernet controller problems . . . . . .
Solving undetermined problems . . . . . . . .
Problem determination tips . . . . . . . . . .
failure) . . . . . . . . . . . . . . . . . .
In-band manual recovery method . . . . .
Out-of-band method . . . . . . . . . .
Automated boot recovery (ABR) . . . . . . . .
Nx-boot failure. . . . . . . . . . . . . . .
Converged HX Series Type 8695 . . . 91
Replaceable server components. . . . . . . .
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components . . . . . . . . . . . . .
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Table of Contents
Troubleshooting
