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Lenovo Manuals
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HX3510-G
Installation and service manual
Lenovo HX3510-G Installation And Service Manual
Converged hx series server
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
Safety
Safety Statements
Chapter 1. The Lenovo Converged HX Series Server
The Documentation CD
Hardware and Software Requirements
Related Documentation
Notices and Statements in this Document
Server Features and Specifications
Rail and Supported Rack Specifications
What Your Server Offers
Reliability, Availability, and Serviceability
Server Controls, Leds, and Power
Front View
Operator Information Panel
LCD System Information Display Panel
Rear View
Server Components
Server Power Features
Chapter 2. Configuration Information and Instructions
Updating the Firmware
Configuring the Server
Using the Setup Utility
Using the Boot Manager
Starting the Backup Server Firmware
The Updatexpress System Pack Installer
Using the Integrated Management Module
Using the Remote Presence and Blue-Screen Capture Features
Configuring the Ethernet Controller
Lenovo Toolscenter Suite CLI Program
Using Lenovo Xclarity Administrator
Updating the Universal Unique Identifier (UUID)
Updating the DMI/SMBIOS Data
Configuring the HX Series Appliance
Chapter 3. Troubleshooting
Start here
Diagnosing a Problem
Undocumented Problems
Service Bulletins
Checkout Procedure
About the Checkout Procedure
Performing the Checkout Procedure
Diagnostic Tools
Power-Supply Leds
System Pulse Leds
PCI Riser-Card Leds
Event Logs
Viewing Event Logs Without Restarting the Server
Post
Dynamic System Analysis
Diagnostic Text Messages
Automated Service Request (Call Home)
Electronic Service Agent
Error Messages
Troubleshooting by Symptom
General Problems
Hard Disk Drive Problems
Intermittent Problems
Keyboard, Mouse, or USB-Device Problems
Memory Problems
Microprocessor Problems
Monitor and Video Problems
Network Connection Problems
Power Problems
Serial-Device Problems
Serverguide Problems
Software Problems
USB Connector Problems
Video Problems
Solving Power Problems
Solving Ethernet Controller Problems
Solving Undetermined Problems
Problem Determination Tips
Recovering the Server Firmware (UEFI Update Failure)
In-Band Manual Recovery Method
In-Band Automated Boot Recovery Method
Out-Of-Band Method
Automated Boot Recovery (ABR)
Nx-Boot Failure
Chapter 4. Parts Listing, Lenovo Converged HX Series Type 8695
Replaceable Server Components
Structural Parts and Consumable Parts
Power Cords
Chapter 5. Removing, and Replacing Components
Removing and Replacing Guidelines
System Reliability Guidelines
Working Inside the Server with the Power on
Handling Static-Sensitive Devices
Returning a Device or Component
High-Level Procedures for Replacing Components
Replacing a Front HDD/SSD
Replacing a Power Supply Unit (PSU)
Replacing a Chassis Fan
Replacing a Network Interface Card (NIC)
Replacing an Host Bus Adapter (HBA)
Replacing a Memory DIMM
Replacing a Microprocessor
Replacing the System Board
Replacing the SATADOM Boot Drive
Internal Cable Routing and Connectors
General Cable Routing Connections
2.5-Inch Hard Disk Drive Cable Connection
Inch Hard Disk Drive Cable Connection
Removing and Replacing Structural Parts
Removing the Top Cover
Replacing the Top Cover
Removing and Replacing Tier 1 Crus
Removing the Air Baffle
Replacing the Air Baffle
Removing the Power Paddle Module
Replacing the Power Paddle Module
Removing the Front USB Assembly
Replacing the Front USB Assembly
Removing a Hot-Swap Hard Disk Drive
Replacing a Hot-Swap Hard Disk Drive
Removing a Memory Module
Installing a Memory Module
DIMM Installation Sequence
Memory Mirrored Channel
Memory Rank Sparing
Replacing a Memory Module
Removing the Fan Cage Assembly
Replacing the Fan Cage Assembly
Removing a Hot-Swap Fan
Replacing a Hot-Swap Fan
Removing the Media Cage (also Called Lightpath LCD Operation Panel Assembly)
Replacing the Media Cage (also Called Lightpath LCD Operation Panel Assembly)
Removing a Riser-Card Assembly
Replacing a Riser-Card Assembly
Removing the Dedicated Slotless HBA Controller
Replacing the Dedicated Slotless HBA Controller
Removing an Adapter
Replacing an Adapter
Removing an EIA Assembly
Replacing an EIA Assembly
Removing a Hot-Swap Ac Power Supply
Replacing a Hot-Swap Ac Power Supply
Removing the 2.5-Inch Hot-Swap Hard Disk Drive Backplane
Replacing the 2.5-Inch Hot-Swap Hard Disk Drive Backplane
Removing the 3.5-Inch Hot-Swap Hard Disk Drive Backplane
Replacing the 3.5-Inch Hot-Swap Hard Disk Drive Backplane
Removing the Coin-Cell Battery (also Called CMOS Battery)
Replacing the Coin-Cell Battery (also Called CMOS Battery)
Removing the LCD System Information Display Panel
Replacing the LCD System Information Display Panel
Removing the Operator Information Panel Assembly
Replacing the Operator Information Panel Assembly
Removing and Replacing Tier 2 Crus
Removing the SATADOM
Replacing the SATADOM
Removing a Microprocessor and Heat Sink
Replacing a Microprocessor and Heat Sink
Thermal Grease
Removing the Heat-Sink Retention Module
Replacing the Heat-Sink Retention Module
Removing the System Board
Replacing the System Board
Updating the Server Configuration
How to Send DSA Data
Appendix A. Integrated Management Module II (IMM2) Error Messages
IMM Events that Automatically Notify Support
List of IMM Events
Appendix B. UEFI/POST Diagnostic Codes
List of UEFI Events
Appendix C. DSA Diagnostic Test Results
DSA Broadcom Network Test Results
Test Results for the DSA Broadcom Network Test
DSA Brocade Test Results
Test Results for the DSA Brocade Test
DSA Checkpoint Panel Test Results
Test Results for the DSA Checkpoint Panel Test
DSA CPU Stress Test Results
Test Results for the DSA CPU Stress Test
DSA Emulex Adapter Test Results
Test Results for the DSA Emulex Adapter Test
DSA EXA Port Ping Test Results
Test Results for the DSA EXA Port Ping Test
DSA Hard Drive Test Results
Test Results for the DSA Hard Drive Test
DSA Intel Network Test Results
Test Results for the DSA Intel Network Test
DSA LSI Hard Drive Test Results
Test Results for the DSA LSI Hard Drive Test
DSA Mellanox Adapter Test Results
Test Results for the DSA Mellanox Adapter Test
DSA Memory Isolation Test Results
Test Results for the DSA Memory Isolation Test
DSA Memory Stress Test Results
Test Results for the DSA Memory Stress Test
DSA Nvidia GPU Test Results
Test Results for the DSA Nvidia GPU Test
DSA Optical Drive Test Results
Test Results for the DSA Optical Drive Test
DSA System Management Test Results
Test Results for the DSA System Management Test
DSA Tape Drive Test Results
Test Results for the DSA Tape Drive Test
Appendix D. Getting Help and Technical Assistance
Before You Call
Using the Documentation
Getting Help and Information from the World Wide Web
How to Send DSA Data
Creating a Personalized Support Web Page
Software Service and Support
Hardware Service and Support
Taiwan Product Service
Appendix E. Notices
Trademarks
Important Notes
Recycling Information
Particulate Contamination
Telecommunication Regulatory Statement
Electronic Emission Notices
Federal Communications Commission (FCC) Statement
Industry Canada Class a Emission Compliance Statement
Avis de Conformité À la Réglementation D'industrie Canada
Australia and New Zealand Class a Statement
European Union EMC Directive Conformance Statement
Germany Class a Statement
Japanese Electromagnetic Compatibility Statements
Korea Communications Commission (KCC) Statement
Russia Electromagnetic Interference (EMI) Class a Statement
People's Republic of China Class a Electronic Emission Statement
Taiwan Class a Compliance Statement
Taiwan BSMI Rohs Declaration
Index
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HX3510-G, HX5510, HX5510-C, HX7510
Installation and Service Guide
Machine Type: 8695
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Troubleshooting
Chapter 3. Troubleshooting
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Automated service request (call home)
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