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Lenovo Manuals
Server
HX1310
Installation and service manual
Lenovo HX1310 Installation And Service Manual
Converged systems converged hx series
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
Safety
Safety Statements
Chapter 1. The Lenovo Converged HX Series Server
The Lenovo Documentation CD
Hardware and Software Requirements
Using the Documentation Browser
Related Documentation
Notices and Statements in this Document
Server Features and Specifications
Rail and Supported Rack Specifications
What Your Server Offers
Reliability, Availability, and Serviceability
Server Controls, Leds, and Power
Front View
Operator Information Panel
LCD Operating Panel Assembly
Rear View
Server Components
Server Power Features
Chapter 2. Configuring
Updating the Firmware
Configuring the Server
Using the Setup Utility
Setup Utility Menu Choices
Using the Boot Manager
Starting the Backup Server Firmware
The Updatexpress System Pack Installer
Using the Integrated Management Module
Using the Remote Presence and Blue-Screen Capture Features
Configuring the Ethernet Controller
Enabling Features on Demand Ethernet Software
Lenovo Toolscenter Suite CLI Program
Using Lenovo Xclarity Administrator
Updating the Universal Unique Identifier (UUID)
Updating the DMI/SMBIOS Data
Configuring the HX Series Appliance
Update the Appliance Name
Legacy Boot Mode
BIOS Optimization Settings
Modify Boot Options
Chapter 3. Troubleshooting
Start here
Diagnosing a Problem
Undocumented Problems
Service Bulletins
Checkout Procedure
About the Checkout Procedure
Performing the Checkout Procedure
Diagnostic Tools
Light Path Diagnostics
System Pulse Leds
Event Logs
Viewing Event Logs Without Restarting the Server
Post
Dynamic System Analysis
Running the Dsa Preboot Diagnostic Programs
Automated Service Request (Call Home)
Electronic Service Agent
Error Messages
Troubleshooting by Symptom
General Problems
Hard Disk Drive Problems
Intermittent Problems
Keyboard, Mouse, or USB-Device Problems
Memory Problems
Microprocessor Problems
Monitor and Video Problems
Network Connection Problems
Power Problems
Serial-Device Problems
Software Problems
Universal Serial Bus (USB) Port Problems
Video Problems
Solving Power Problems
Solving Ethernet Controller Problems
Solving Undetermined Problems
Problem Determination Tips
Recovering the Server Firmware (UEFI Update Failure)
In-Band Manual Recovery Method
In-Band Automated Boot Recovery Method
Out-Of-Band Method
Automated Boot Recovery (ABR)
Nx-Boot Failure
Chapter 4. Parts Listing, Lenovo Converged HX Series Type 8693
Replaceable Server Components
Structural Parts
Power Cords
Chapter 5. Removing and Replacing Components
High-Level Procedures for Replacing Components
Replacing a Front HDD/SSD
Replacing a Power Supply Unit (PSU)
Replacing a Chassis Fan
Replacing a Network Interface Card (NIC)
Replacing a Host Bus Adapter (HBA)
Replacing a Memory DIMM
Replacing a Microprocessor
Replacing the System Board
Replacing the SATADOM Boot Drive
Installation Guidelines
System Reliability Guidelines
Working Inside the Server with the Power on
Handling Static-Sensitive Devices
Updating the Server Configuration
Sending DSA Data to Lenovo
Returning a Device or Component
Removing and Replacing Server Components
Removing and Replacing Consumable and Structural Parts
Removing the Cover
Replacing the Cover
Removing the Air Baffle
Replacing the Air Baffle
Removing the EIA Bracket
Replacing the EIA Bracket
Removing and Replacing Tier 1 Crus
Removing Hot-Swap Hard Disk Drives
Replacing Hot-Swap Hard Disk Drives
Removing a Memory Module
Memory Module Installation
DIMM Installation Sequence
Memory Mirrored Channel
Memory Rank Sparing
Replacing a Memory Module
Removing a PCI Riser-Card Assembly
Replacing a PCI Riser-Card Assembly
Removing the Dedicated Slotless HBA Controller
Replacing the Dedicated Slotless HBA Controller
Removing an Adapter
Replacing an Adapter
Removing a Thermal Kit (Hot-Swap Fan)
Replacing a Thermal Kit (Hot-Swap Fan)
Removing a Hot-Swap Ac Power Supply
Replacing a Hot-Swap Ac Power Supply
Removing a Hot-Swap Hard Disk Drive Backplane
Replacing a Hot-Swap Hard Disk Drive Backplane
Removing the Coin-Cell Battery
Replacing the Coin-Cell Battery
Removing the Media Cage
Replacing the Media Cage
Removing the Front USB Connector Assembly
Replacing the Front USB Connector Assembly
Removing the Front Video Connector Assembly
Replacing the Front Video Connector Assembly
Removing the Operator Information Panel Assembly
Replacing the Operator Information Panel Assembly
Removing the LCD System Information Display Panel
Replacing the LCD System Information Display Panel
Removing the COM Port Bracket
Replacing the COM Port Bracket
Removing and Replacing Tier 2 Crus
For Service Technician Only: Removing a Microprocessor and Heat Sink
For Service Technician Only: Replacing a Microprocessor and Heat Sink
Thermal Grease
For Service Technician Only: Removing the System Board
For Service Technician Only: Replacing the System Board
For Service Technician Only: Removing the SATADOM
For Service Technician Only: Replacing the SATADOM
Appendix A. Integrated Management Module 2.1 (IMM2.1) Error Messages
IMM Events that Automatically Notify Support
List of IMM Events
Appendix B. UEFI/POST Diagnostic Codes
List of UEFI Events
Appendix C. DSA Diagnostic Test Results
DSA Broadcom Network Test Results
Test Results for the DSA Broadcom Network Test
DSA Checkpoint Panel Test Results
Test Results for the DSA Checkpoint Panel Test
DSA CPU Stress Test Results
DSA EXA Port Ping Test Results
DSA Hard Drive Test Results
DSA Intel Network Test Results
DSA LSI Hard Drive Test Results
DSA Memory Isolation Test Results
DSA Memory Stress Test Results
DSA System Management Test Results
Technical Assistance
Using the Documentation
Software Service and Support
Appendix E. Notices
Trademarks
Particulate Contamination
Industry Canada Class a Emission Compliance Statement
Japanese Electromagnetic Compatibility Statements
Korea Communications Commission (KCC Statement
Emission Statement
Taiwan BSMI Rohs Declaration
Statement
Index
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HX1310, HX2310-E, HX3310, HX3310-F
Installation and Service Guide
Machine Type: 8693
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Troubleshooting
Chapter 3. Troubleshooting
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Troubleshooting by symptom
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Hx3310
Hx2310-e
Hx3310-f
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