Screen Messages; Xerox Welcome Center - Xerox WorkCentre 7132 User Manual

15 Problem Solving

Screen Messages

Xerox Welcome Center

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Code
134-210 An error occurred when using the fax. Turn the power off and on. Contact the
134-211 Xerox Welcome Center if the problem persists.
Along with fault codes, the following messages are displayed on the touch screen on
some occasions.
Message
A fault has occurred.
Switch off the machine. Ensure that the
screen disappears before switching it on.
If the problem persists, call for service.
A fault has occurred. The machine has
rebooted. If the problem persists, call for
service.
Processing has been cancelled due to an
error.
See User Guide for information on fault code.
For additional help. If you need any additional help on using your WorkCentre
copier/printer, you can:
1) Refer to this User Guide
2) Contact the Key Operator
3) Visit our Customer Web Site at www.xerox.com or contact the Xerox Welcome
Center.
Please have your serial number at hand when contacting Xerox.
The Welcome Center will want to know the following information: The nature of the
problem, the serial number of the machine, the fault code (if any), as well as the name
and location of your company. Follow the steps below to look up the serial number of
the machine.
Description and Remedy
Description and Remedy
A fault has occurred. Switch off the machine
and wait until the touch screen is turned off
completely, and then restart the machine. If
the problem persists, write down the fault
code (xxx-yyy) displayed on the screen.
Switch off the machine and contact the Xerox
Welcome Center.
The machine was restarted due to a fault.
Resume normal operations. If the problem
persists, contact the Xerox Welcome Center.
The machine operation has stopped due to a
fault. Restart the job.
Xerox WorkCentre 7132 User Guide