Page 1: Xerox Workcentre
Xerox WorkCentre 7220 / 7225 Multifunction Printer Imprimante multifonction Xerox WorkCentre 7220 / 7225 ® ® User Guide Guide d'utilisation Italiano Svenska Användarhandbok Türkçe Kullanıcı Kılavuzu Guida per l’utente Русский Руководство пользователя Deutsch Dansk Betjeningsvejledning Čeština Uživatelská příručka Ελληνικά Benutzerhandbuch Εγχειρίδιο...
Page 2 © 2013 Xerox Corporation. All rights reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, and so on.
Page 3: Table Of Contents
Finding the IP Address of the Printer ......................33 Automatic Data Collection ..........................33 Billing and Usage Information ........................33 More Information ................................. 34 Welcome Center ..............................35 Installation and Setup Installation and Setup Overview ..........................38 WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 4 Print Driver Help ..............................71 Windows Printing Options ..........................71 Macintosh Printing Options ..........................73 Managing Jobs ................................75 Managing Jobs at the Control Panel ......................75 Managing Secure and Held Print Jobs ......................76 WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 5 Advanced Copying .............................. 118 Scanning Basic Scanning ................................122 Document Glass ..............................123 Document Feeder ............................... 123 Scanning to a Folder ..............................124 Scanning to the Public Folder ......................... 124 Scanning to a Private Folder ........................... 125 WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 6 General Precautions ..............................170 Cleaning the Printer ..............................171 Cleaning the Document Glass and Document Cover ................171 Cleaning the Document Feed Rollers ......................172 Cleaning the Printer Exterior ........................... 173 Cleaning the Printer Interior ........................... 174 WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 7 Fax Problems ................................229 Problems Sending Faxes ........................... 229 Problems Receiving Faxes ..........................230 Getting Help .................................. 231 Control Panel Messages ........................... 231 Using the Integrated Troubleshooting Tools ................... 232 More Information ............................... 234 Specifications WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 8 All Countries .................................. 260 North America ................................261 European Union ................................262 Domestic/Household Environment ......................262 Professional/Business Environment ......................262 Collection and Disposal of Equipment and Batteries ................263 Battery Symbol Note ............................263 WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 9 Contents Battery Removal ..............................263 Other Countries................................264 WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 11: Safety
Environmental, Health, and Safety Contact Information ................19 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer. WorkCentre 7220/7225 Multifunction Printer...
Page 12: Notices And Safety
® The safety and environment testing and performance of this product have been verified using Xerox materials only. Note: Unauthorized alterations, which can include the addition of new functions or connection of external devices, can affect the product certification.
Page 13: Electrical Safety
® The safety and environment testing and performance of this product have been verified using Xerox materials only. Note: Unauthorized alterations, which can include the addition of new functions or connection of external devices, can affect the product certification.
Page 14: Emergency Turn Off
Emergency Turn Off If any of the following conditions occur, turn off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if: • The equipment emits unusual odors or makes unusual noises.
Page 15: Operational Safety
Keep hands, hair, neckties, and so on away from the exit and feed rollers. • Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove the protective covers. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 16: Printer Supplies
Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Page 17: Maintenance Safety
• Do not use aerosol cleaners. Clean with a dry lint-free cloth only. • Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 18: Printer Symbols
Hot surface on or in the printer. Use caution to avoid personal injury. Do not burn the item. Do not lift here. Hot surface. Wait the indicated time before handling. This item can be recycled. For details, see Recycling and Disposal on page 259. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 19: Environmental, Health, And Safety Contact Information
Safety Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines: United States: 1-800 828-6571 Canada: 1-800 828-6571 Europe: +44 1707 353 434 For product safety information in the United States, go to www.xerox.com/environment.
Page 21: Features
Features This chapter includes: • Parts of the Printer ................................22 • Information Pages ................................29 • Administration Features ..............................30 • More Information ................................34 WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 22: Parts Of The Printer
Internal Components ..............................24 • Document Feeder ................................25 • Control Panel ..................................25 • Integrated Office Finisher ............................27 • Office Finisher LX ................................28 • Wireless Network Adapter ............................28 Left Front View WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 23: Right Rear View
3. USB Ports, Type A 10. Door A 4. Controller LED 11. Door D 5. Ethernet Connection 12. Door B 6. Data Port, Service 13. Door C 7. Feature Card Slot 14. Leveler Foot WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 24: Telephone And Fax Connection
Features Telephone and Fax Connection 1. Line 1 2. Line 2 Internal Components WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 25: Document Feeder
• Provides access to information pages. • Prompts you to load paper, replace supplies, and clear jams. • Displays errors and warnings. • Connects to a USB Flash drive for scan and print access. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 26 15. Job Status displays lists of the active or completed jobs on the touch screen. 16. Machine Status displays the status of the printer on the touch screen. 17. USB Port provides USB Flash drive connection for storage use in Scan to USB and Print from USB functions. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 27: Integrated Office Finisher
Features Integrated Office Finisher Staple Cartridge Center Tray Finisher Front Door Integrated Office Finisher Finisher Top Cover WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 28: Office Finisher Lx
WEP, WPA, WPA2, and 802.1X standard port-based network access control. ® The wireless network adapter allows multiple users on a wireless LAN to print to and scan from Xerox printers. The wireless network adapter also supports printers that include network scan and fax features.
Page 29: Information Pages
Information pages can also be printed from CentreWare Internet Services. Printing the Configuration Report At the printer control panel, press the Machine Status button. On the Machine Information tab, touch Information Pages > Configuration Report > Print. Touch Close after the report prints. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 30: Administration Features
The system administrator can allow you to type your user name and password when Smart Card authentication is the primary authentication method. If the administrator configures an alternative authentication method, and you misplace your card, you can still access the printer. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 31 The administrator can also generate reports listing usage data for individual users and groups. For details, see the System Administrator Guide at www.xerox.com/office/WC7220_WC7225docs. Logging In Logging in is the process by which you identify yourself to the printer for authentication.
Page 32: Centreware Internet Services
For details, see the Help in CentreWare Internet Services or the System Administrator Guide. Accessing CentreWare Internet Services At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 33: Finding The Ip Address Of The Printer
Xerox cannot read, view, or download the content of your documents residing on or passing through your printer or any of your information management systems.
Page 34: More Information
A resource for tools and information, including www.xerox.com/office/businessresourcecenter interactive tutorials, printing templates, helpful tips, and customized features to meet your individual needs. Local sales and support center www.xerox.com/office/worldcontacts Printer registration www.xerox.com/office/register ® Xerox Direct online store www.direct.xerox.com/ WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 35: Welcome Center
The name and location of your company. Locating the Serial Number To contact Xerox for assistance, you need the printer serial number. The serial number is behind door A, toward the rear of the printer on a metal plate. To view the serial number at the printer control panel, press the Machine Status button, then touch the Machine Information tab.
Page 37: Installation And Setup
This chapter includes: • Installation and Setup Overview ..........................38 • Modifying General Settings ............................42 • Installing the Software ..............................44 See also: Installation Guide packaged with your printer. System Administrator Guide at www.xerox.com/office/WC7220_WC7225docs. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 38: Installation And Setup Overview
Routers, network hubs, network switches, modems, Ethernet cables, and USB cables are not included with your printer and must be purchased separately. Xerox recommends an Ethernet connection because it is typically faster than a USB connection, and it provides access to CentreWare Internet Services.
Page 39: Turning The Printer On And Off
• Do not plug or unplug the power cord while the power switch is in the On position. To turn on the printer: Open the front door. Turn on the main power switch. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 40: Initial Printer Setup
Make sure that the printer is set up before installing the printer software. Setup includes enabling the optional features and assigning an IP address for the Ethernet network connection. If the printer has not been previously turned on and configured, see the System Administrator Guide at www.xerox.com/office/WC7220_WC7225docs. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 41: Usb Cover
USB port, the port is still active. For details on enabling or disabling USB ports, see the System Administrator Guide at www.xerox.com/office/WC7220_WC7225docs. You can find the USB cover and installation instructions in the compartment inside of tray 1.
Page 42: Modifying General Settings
Standby Mode uses more energy, but wakes faster than Energy Saver Mode. Under From Energy Saver Mode to Sleep Mode, to set the time in minutes, touch the arrow buttons. Energy Saver Mode uses more energy, but wakes faster than Sleep Mode. Touch Save. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 43: Setting The Date And Time At The Control Panel
The date and time are set automatically through Network Time Protocol (NTP). To modify these settings, go to the Properties tab in CentreWare Internet Services and change the Date and Time Setup to Manual (NTP Disabled). Touch Save. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 44: Installing The Software
Installing Drivers and Utilities for Windows ® ® To access all the features of your printer, install the Xerox print driver and the Xerox scan driver. To install the print and scan driver software: Insert the Software and Documentation disc into the appropriate drive on your computer. The installer starts automatically.
Page 45: Installing Drivers And Utilities For Macintosh Os X Version 10.5 And Later
Installing Drivers and Utilities for Macintosh OS X Version 10.5 and Later ® ® To access all the features of your printer, install the Xerox print driver and the Xerox scan driver. To install the print and scan driver software: Insert the Software and Documentation disc into the appropriate drive on your computer.
Page 46: Installing Drivers And Utilities For Unix And Linux
To begin downloading, click the Start button. ® Repeat steps a and b, then click the printer package for use with the Xerox Services for UNIX Systems package that you selected earlier. The second part of the driver package is ready for download.
Page 47: Other Drivers
For details about UNIX and Linux drivers, see the System Administrator Guide at • www.xerox.com/office/WC7220_WC7225docs. Other Drivers The following drivers are available for download at www.xerox.com/office/WC7220_WC7225drivers. ® • The Xerox Global Print Driver works with any printer on your network, including those printers made by other manufacturers.
Page 49: Paper And Media
Paper and Media This chapter includes: • Supported Paper ................................50 • Loading Paper ................................... 54 • Printing on Special Paper .............................. 61 WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 50: Supported Paper
Your printer is designed to use various paper and other media types. To ensure the best print quality and to avoid jams, follow the guidelines in this section. For best results, use Xerox paper and media recommended for your printer. Recommended Media A list of paper and media recommended for your printer is available at: •...
Page 51: Paper That Can Damage Your Printer
Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does ® not cover damage caused by using unsupported paper or special media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Contact your Xerox representative for details.
Page 52: Supported Paper Types And Weights For 1-Sided Printing
3.9 x 7.5 in.) C5 envelope (162 x 229 mm, 6.4 x 9 in.) No. 10 envelope (241 x 105 mm, 4.1 x 9.5 in.) DL envelope (110 x 220 mm, 4.33 x 8.66 in.) WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 53: Supported Paper Sizes And Weights For Automatic 2-Sided Printing
Width: 140–297 mm (5.5–11.7 in.) Length: 182–432 mm (7.2–17 in.) Tray 5 Width: 89–297 mm (3.5–11.7 in.) Length: 98–432 mm (3.9–17 in.) Envelope Tray Width: 148–241 mm (5.8–9.5 in.) Length: 98–162 mm (3.9–6.4 in.) WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 54: Loading Paper
Remove any paper that is a different size or type. Move the length and width guides out: Pinch the guide lever on each guide. Slide the guides outward until they stop. Release the levers. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 55 Load hole punched paper with the holes toward the back. − Load labels face up with the top edge to the right. Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 56 Changing Paper Size, Type, and Color on page 60. • If this feature does not appear, log in as a system administrator. For details, see Logging In as the System Administrator at the Control Panel on page 32. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 57: Loading Paper In Tray 5
For long-edge feed, insert letterhead and pre-printed paper face up with the top edge toward the front of the tray. Load hole punched paper with the holes to the right. − Load labels face down with the top edge toward the front of the tray. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 58 To change the size, type, and color of paper when the control panel is locked, log in as the system administrator. • For details, see Changing Paper Size, Type, and Color on page 60. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 59: Setting The Guide Locks In The 500-Sheet Adjustable Trays
For best results, remove any paper from the tray, pinch the guide levers, and slide the guides inward. Pry up the retainer with your fingertip, pulling the lower edge toward you. To engage the fine-adjustment block, pinch the levers and slide the guide lock to the left as shown. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 60: Changing Paper Size, Type, And Color
Scroll through the list as needed, and touch the desired paper setting. Touch Save. Note: To access the Paper Management menu, you can be required to log in as the system administrator. For details, see the System Administrator Guide at www.xerox.com/office/WC7220_WC7225docs. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 61: Printing On Special Paper
• Do not use envelopes with heat activated glue. • Do not use envelopes with press and seal flaps. • Use only paper envelopes. • Do not use envelopes with windows or metal clasps. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 62 Adjust the width guides to fit the envelopes. Set the paper size, type, and color at the control panel. For details, see Changing Paper Size, Type, and Color on page 60. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 63: Labels
Close the tray. Set the paper size, type, and color at the control panel. For details, see Changing Paper Size, Type, and Color on page 60. Labels You can print labels from any tray. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 64 59. Note: Trays 1–4 accept Standard Labels, Heavyweight Labels, and Extra Heavyweight Labels (106–256 g/m²). − For long-edge feed, load labels face up with the top edge toward the front of the tray. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 65 Open tray 5 and pull out the extension tray for larger sizes. If already opened, remove any paper that is a different size or type. Move the width guides to the edges of the tray. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 66 Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. • To avoid jams and misfeeds, do not remove paper from its packaging until you are ready to use WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 67: Glossy Cardstock
Rotate stock frequently. Long periods of storage in extreme conditions can cause glossy cardstock to curl and jam in the printer. • In the print driver software, select the desired glossy cardstock type or select the tray loaded with the desired paper. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 68: Transparencies
Handle transparencies by the edges using both hands. Fingerprints or creases can cause poor print quality. • Do not use transparencies with stripes on the side. • Do not fan transparencies. • In the print driver software, select Transparency as the paper type. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 69: Printing
• Selecting Printing Options ............................71 • Managing Jobs .................................. 75 • Printing Features ................................78 • Printing Special Job Types ............................86 • Held Print Jobs ................................... 91 • Print From ................................... 92 WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 70: Printing Overview
Select your printer from the list. ® Access the print driver settings by selecting Properties or Preferences for Windows, or Xerox Features for Macintosh. The title of the button can vary depending on your application. Modify the print driver settings as necessary, then click OK.
Page 71: Selecting Printing Options
When you print from any software application, the printer uses the print job settings specified in the Printing Preferences window. You can specify your most common printing options and save them so that you do not have to change them every time you print. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 72: Selecting Finishing Options For Windows
Automatically Select determines the output destination by the number of sets and the stapling option selected. Multiple sets or stapled sets are sent to the finisher output tray. − Top Tray selects the output tray on top of the printer. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 73: Macintosh Printing Options
Click Print to send the job to the printer. Selecting Finishing Options for Macintosh ® If your printer has a finisher installed, select finishing options in the Xerox Features of the print driver. To select finishing options in the Macintosh print driver: ®...
Page 74 Click Presets > Save As. Type a name for the printing options, then click OK to save the set of options in the Presets list. To print using these options, select the name from the Presets list. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 75: Managing Jobs
OK. − To view completed jobs, touch the Completed Jobs tab. To refine the list, touch the Down arrow. To see details about a job, touch the job. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 76: Managing Secure And Held Print Jobs
A print job can be held by the printer when it is unable to complete a print job. For example, it needs attention, paper, or supplies. When the condition is resolved, the printer automatically resumes printing. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 77: Managing Jobs In Centreware Internet Services
You can view a list of active jobs and delete print jobs from the Active Jobs list in CentreWare Internet Services. You can also print, copy, move, or delete saved jobs. For details, see the Help in CentreWare Internet Services. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 78: Printing Features
2-Sided Page Layout Options You can specify the page layout for 2-sided printing, which determines how the printed pages turn. These settings override the application page orientation settings. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 79: Selecting Paper Options For Printing
Creep specifies how much the page images are shifted outward, in tenths of a point. Shifting compensates for the thickness of the folded paper, which would cause the page images to shift slightly outward when folded. You can select a value from zero to 1 point. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 80: Using Image Options
The Color Correction tab provides standard color modes: • Xerox Black and White converts all color in the document to black and white or shades of gray. • Xerox Automatic Color applies the best color correction to text, graphics, and images. Xerox recommends this setting.
Page 81: Printing Cover Pages
2-sided on regular paper. You can use exception pages to print the job. In the Add Exceptions window, you can set the characteristics of the exception pages and select the alternate paper source: WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 82: Scaling
The Original Document Size is scaled to fit on the selected output paper size shown in the Output Paper Size field. • Manually Scale changes the output print size by the percentage entered into the field under the graphic to the right of the Scale Options. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 83: Printing Watermarks
Blend combines the watermark with the text and graphics in the document. A blended watermark is translucent, so you can see both the watermark and the document content. − Print in Foreground prints the watermark over the text and graphics in the document. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 84: Printing Mirror Images
Enter the height and width of the new custom size. Click Print Margins, then select the printer from the list. Or set the top, bottom, right, and left margins. To save the settings, click OK. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 85: Selecting Job Completion Notification For Windows
This feature is only available on a Windows computer printing to a network printer. To be notified when your print job completes: Click Notification. Click Notify for Completed Jobs. Select an option: − Enabled turns on notifications. Disabled turns off the Notification feature. − Click OK. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 86: Printing Special Job Types
The passcode is associated with your user name. After you set a passcode, it becomes the ® default passcode for any print job that requires a passcode on all Xerox printers. You can reset the passcode at any time from any window that contains the passcode.
Page 87: Sample Set
To send the job to the printer, in the Print window, select the number of copies to print, then click OK or Print. A sample copy prints immediately. The sample copy is not counted as part of the print job. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 88: Delay Print
This option is useful for documents that you print frequently. You can assign a passcode to a private job to prevent unauthorized printing. To print saved jobs, see Printing from Saved Jobs on page 92. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 89 14. To print the job, select it from the job list on the printer control panel. 15. Press OK. After the job is saved, you can print it as needed. For details, see Printing from Saved Jobs on page WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 90 16. To print the job, select it from the job list on the printer control panel. 17. Press OK. After the job is saved, you can print it as needed. For details, see Printing from Saved Jobs on page WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 91: Held Print Jobs
To determine why a job was held, touch the job, then touch Details. Do one of the following: To release a held job, touch the job, then touch Release. − − To release all held jobs, touch Release All Jobs. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 92: Print From
• The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide at www.xerox.com/office/WC7220_WC7225docs. To print from a USB Flash drive: Insert your USB Flash drive in the USB port on the printer control panel. The Print from USB window appears.
Page 93: Printing From Mailbox
Under Printing, select the desired options for the job. To print the document, click Submit Job. Note: To ensure that the job was sent to the queue, wait for the job submission confirmation message to appear before you close this page. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 95: Copying
Copying This chapter includes: • Basic Copying ..................................96 • Selecting Copy Settings ..............................98 WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 96: Basic Copying
• Align the originals to the matching paper size printed on the edge of the glass. • The document glass accepts paper sizes up to 297 x 432 mm (11.7 x 17 in.). • The document glass automatically detects standard paper sizes. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 97: Document Feeder
110 x 125 (4.3 x 4.9 in.) through 297 x 432 mm (11.7 x 17 in.) for 2-sided pages. • The maximum feeder capacity is approximately 110 sheets of 80 g/m² paper. • The document feeder automatically detects standard paper sizes. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 98: Selecting Copy Settings
This section includes: • Basic Settings ..................................99 • Image-Quality Settings..............................102 • Layout Settings ................................105 • Output Format Settings ............................... 108 • ID Card Copying ................................114 • Advanced Copying ................................. 118 WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 99: Basic Settings
To reduce or enlarge the percentage using the alphanumeric keypad to type a specific value, under Reduce/Enlarge, touch the current displayed value. − To reduce or enlarge proportionally, touch Reduce/Enlarge, then touch Proportional %. • To reduce or enlarge the percentage incrementally, touch Plus (+) or Minus (-). WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 100 Rotate Side 2. 2->1 Sided scans both sides of the originals and produces 1-sided copies. − Press the green Start button. − The document feeder automatically copies both sides of the 2-sided original. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 101: Stapling Copies
To change the orientation of the page, touch Original Orientation, then select an option. To change the paper source, touch Paper Supply, then select an option. To enable the hole punch feature, touch Hole Punch, then select an option. Touch OK. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 102: Image-Quality Settings
On the Image Options screen, adjust the sliders up or down as needed: Lighten/Darken lightens or darkens the image. − Sharpness sharpens or softens the image. − − Saturation makes the image colors more vivid or pastel. Touch OK. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 103: Automatically Suppressing Background Variation
This feature is not available when Output Color is set to Black and White. On the Color Presets screen, touch the desired preset color effect. The sample images show how the colors are adjusted. Touch OK. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 104: Adjusting The Color Balance
On the Color Balance screen, touch Advanced Color. Touch the color you want to adjust. Move the sliders to adjust the levels for highlights, midtones, and shadows. Repeat the previous two steps for additional colors. Touch OK. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 105: Layout Settings
When copying a book, magazine, or other bound document, you can copy either the left or right page onto a single sheet of paper. You can copy both the left and right pages onto two sheets of paper, or as a single image on one sheet of paper. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 106: Shifting The Image
Erasing the Edges of Copies You can erase content from the edges of your copies by specifying the amount to erase on the right, left, top, and bottom edges. To erase edges on copies: WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 107 Touch the Layout Adjustment tab, then touch Invert Image. On the Invert Image screen, select an option: − Mirror Image reflects each image left to right on the page. − Negative Image reverses the black and white values. Touch OK. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 108: Output Format Settings
The printer selects the paper from a different tray. The covers can be blank or printed. Note: The paper used for the covers must be the same size as the paper used for the rest of the document. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 109 Touch Add. That page is added to the list on the right side of the screen. Repeat the three previous steps to set other pages. Touch Close. The page settings appear in the list on the right side of the screen. Touch OK. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 110 If the paper supply is set to Auto Select, exception pages are unavailable. Under Paper Supply, touch the tray containing the paper for the body pages of the job. Touch the Output Format tab, then touch Special Pages > Exceptions. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 111: Adding Annotations
Touch Apply To, then select an option. Touch an existing comment in the list. Note: To create a comment, touch a blank row, use the touch screen keyboard to type the text, then touch OK. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 112 More, touch the desired tray, then touch OK. Under Transparency Supply, touch the tray containing the transparencies. If the tray containing the transparencies is not displayed, touch More, touch the desired tray, then touch OK. Touch OK. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 113 Auto Repeat allows the printer to determine the maximum number of images that can fit on the currently selected paper size. Touch Original Orientation, and select Upright Images or Sideways Images from the drop-down menu. The sample page shows the image layout. Touch OK. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 114: Id Card Copying
11. Verify the original type, lighten/darken, and background suppression settings for side 2. Change the settings as needed. 12. Press the green Start button. 13. Lift the document cover and remove the ID card or document. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 115: Reducing Or Enlarging The Image
Length:Y% allows you to reduce or enlarge the length of the image incrementally using • the alphanumeric keypad or the Plus (+) and Minus (-) buttons. Presets (Y/X) allow you to select from a list of preset values. Touch More for additional • preset values. Touch OK. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 116: Specifying The Original Type
Turn over the document and position it in the upper left corner of the document glass. To lighten or darken the image for side 2, adjust the slider up or down. 10. Press the green Start button. 11. Lift the document cover and remove the ID card or document. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 117 Use the Auto Suppression setting to reduce the sensitivity of the printer to variations in light background colors. To change this setting: Press the Services Home button, then touch ID Card Copy. Touch the Image Quality tab. Under Background Suppression, touch Auto Suppression. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 118: Advanced Copying
Touch the Quantity for Final Job field, then use the alphanumeric keypad to enter the number of copies. In the upper right corner of the Build Job screen, touch Submit Job. Note: To cancel the job, touch Delete All Segments. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 119: Saving Copy Settings
Touch the Job Assembly tab, then touch Retrieve Saved Settings. Touch the desired saved setting. Note: To delete a saved setting, touch the setting, then touch Delete Settings. Touch Load Settings. The saved settings are loaded for the current copy job. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 121: Scanning
PC. Using Microsoft Clip Organizer, you can scan, import, and store images from the printer. You can also scan directly from the printer to a computer using most TWAIN-compliant scanning applications. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 122: Basic Scanning
To pause the job, press the Stop button. On the touch screen, touch Resume Scanning to Note: continue the job, or Cancel Scanning to cancel the job completely. If you do not make a selection within 60 seconds, the job automatically resumes. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 123: Document Glass
110 x 125 (4.3 x 4.9 in.) through 297 x 432 mm (11.7 x 17 in.) for 2-sided pages. • The maximum feeder capacity is approximately 110 sheets of 80 g/m² paper. • The document feeder automatically detects standard paper sizes. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 124: Scanning To A Folder
Press the green Start button. The Job Progress screen appears, and the original is scanned. The file is stored on the printer hard drive. Use CentreWare Internet Services to move the file to your computer. For details, see Retrieving Scan Files on page 126. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 125: Scanning To A Private Folder
Note: If the Display section does not appear, Scan to Mailbox is not enabled. For details, see the System Administrator Guide at www.xerox.com/office/WC7220_WC7225docs. In the Scan to Mailbox section, click Create Folder. Click the Folder Name: field, then type a name for the folder.
Page 126: Retrieving Scan Files
Reprint prints the file without saving a copy of the file to your computer. − Delete removes the file from the mailbox. When prompted, click OK to delete the file or Cancel to cancel the operation. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 127: Scanning To Network File Repositories
To change any of the scan settings, use the options at the bottom of the touch screen. For details, see Changing the Basic Scan Settings on page 130. Press the green Start button. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 128: Adding A Scan Destination
Use the login name for the computer that holds the destination folder. The login name can include the domain name also, such as domain name\login name. 12. Click Add. The template is stored on the printer hard drive. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 129: Scanning To Your Home Directory
To change any of the scan settings, use the options at the bottom of the touch screen. For details, see Changing the Basic Scan Settings on page 130. For more options, touch the Advanced Settings tab. For details, see Selecting Advanced Settings page 130. Press the green Start button. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 130: Setting Scan Options
Touch File Name, type a name for the scan file, then touch OK. Selecting Advanced Settings Advanced settings allow you to control image options, image enhancements, scan resolution, file size, and updating of templates. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 131 Normal Quality and Small File Size to Highest Quality and Largest File Size. Touch OK. To retrieve new templates and remove outdated ones: Touch Update Templates > Update Now. Touch Update Now. Touch Close. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 132: Selecting Layout Adjustments
To manage how the scanner treats blank pages: Touch Blank Page Management. Select an option: Include Blank Pages includes scanned pages that are blank. • • Remove Blank Pages omits scanned pages that are blank. Touch OK. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 133: Selecting Filing Options
Touch the Job Assembly tab, then touch Build Job > On. Touch Options. Select or clear the Display this window between segments check box. Select or clear the Turn Build Job Off after Job is Submitted check box. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 134 When all of the segments have been programmed and scanned, touch Submit the Job. The Job Progress screen appears, and the individual segments are scanned as a single job. If necessary, touch Delete > Delete Job to cancel the job. Note: WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 135: Scanning To A Usb Flash Drive
130. Press the green Start button. The Job Progress screen appears, and the original is scanned. The file is stored on your USB Flash drive. Remove your USB Flash drive from the printer. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 136: Scanning To An Email Address
Touch OK. To change any of the scan settings, use the options at the bottom of the touch screen. For details, see Changing the Basic Scan Settings on page 130. Press the green Start button. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 137: Setting Email Options
Touch OK. Change the Reply To address: Touch Reply To. On the Reply To screen, use the touch screen keyboard to type an email address. Touch OK. 10. Press the green Start button. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 138: Scanning To A Destination
For details, see Changing the Basic Scan Settings on page 130. Press the green Start button. The Job Progress screen appears, and the original is scanned. The file is stored as a file at the destination. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 139: Scanning To A Computer
At your computer, click Start > Programs > Microsoft Office > Microsoft Office Tools > Microsoft Clip Organizer. Click File > Add Clips to Organizer > From Scanner or Camera. Click Device > Xerox TWAIN Driver. Click Custom Insert. If multiple scanners are installed on your computer, click Select Scan Device, select the scanner, then click Select.
Page 140: Using One-Touch Scanning
For details, see Changing the Basic Scan Settings on page 130. Press the green Start button. The Job Progress screen appears, and the original is scanned. The file is stored as a file at the destination. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 141: Faxing
Sending a LAN Fax ................................ 164 • Using the Address Book ............................... 165 The system administrator must set up some fax features before you can use them. For details, see the System Administrator Guide at www.xerox.com/office/WC7220_WC7225docs. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 142: Basic Faxing
Selecting Server Fax Options on page 155, or Selecting Internet Fax Options on page 160. Press the green Start button. The printer scans the pages and transmits the document when all pages have been scanned. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 143: Document Glass
110 x 125 (4.3 x 4.9 in.) through 297 x 432 mm (11.7 x 17 in.) for 2-sided pages. • The maximum feeder capacity is approximately 110 sheets of 80 g/m² paper. • The document feeder automatically detects standard paper sizes. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 144: Sending An Embedded Fax
To delete an existing comment, touch the comment, then touch Clear. Touch Clear to confirm the • action. To edit an existing comment, touch the comment, then touch Edit. Use the touch screen keyboard • to change the comment, then touch Save. Touch 2-sided Scanning and select an option. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 145 To pause the job, press the Stop button. On the touch screen, touch Resume Scanning to continue the job, or Cancel Scanning to cancel the job completely. If you do not make a selection within 60 seconds, the job automatically resumes. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 146: Selecting Fax Options
When scanning originals printed on thin paper, text or images printed on one side of the paper can be seen on the other side. Use the Auto Suppression setting to reduce the sensitivity of the printer to variations in light background colors. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 147 Length (Y) and Width (X) arrows. − Mixed Size Originals allows you to scan standard-size originals of varying sizes. Use the diagram on the screen to determine which original sizes can be mixed in the same job. Touch OK. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 148: Printing A Confirmation Report
Print on Error Only generates a report only for fax jobs that fail to send. − Touch OK. Selecting the Starting Rate Select the highest starting rate unless the destination for the fax you are sending has special requirements. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 149: Sending Header Text
The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide at www.xerox.com/office/WC7220_WC7225docs. To include the fax header text: Press the Services Home button, then touch Fax. Touch the Fax Options tab, then touch Send Header Text. Touch an option. Touch OK. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 150: Sending A Fax To A Remote Mailbox
Storing a Fax in a Local Mailbox The system administrator must create a mailbox before you can use this feature. For details, see the System Administrator Guide at www.xerox.com/office/WC7220_WC7225docs. To store a fax in a local mailbox: Press the Services Home button, then touch Fax.
Page 151: Deleting Local Mailbox Documents
Under Store for Local Polling, touch an option: Print All Stored Documents prints all stored fax documents. − − Delete All Stored Documents deletes all stored fax documents. To confirm the action, touch Delete All. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 152: Polling A Remote Fax
Touch the Minute field, then touch the arrows to set a number. • If your printer is set to display the 12-hour clock, touch AM or PM. • Touch OK. To retrieve and print the faxes, touch Poll Now. Note: To cancel, touch Close. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 153 Progress screen appears, and the individual segments are faxed as a single job. On the Job Progress screen, touch Job Details to view a summary of the job. Note: If necessary, touch Delete > Delete Job to cancel the job. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 154: Sending A Server Fax
Select more options as needed. For details, see Selecting Server Fax Options on page 155. Press the green Start button. The printer scans the pages and transmits the document when all pages have been scanned. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 155: Selecting Server Fax Options
The middle position on the slider, Normal, does not change the contrast. Auto Contrast allows the printer to set the contrast automatically. − WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 156 Touch the Minute field, then touch the arrows to set a number. If your printer is set to display the 12-hour clock, touch AM or PM. Touch OK. The fax is sent at the specified time. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 157 Faxing Building a Fax Job For details, see Building a Fax Job on page 153. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 158: Sending An Internet Fax
Touch 2-sided Scanning and select from the drop-down menu: • 1-Sided • 2-Sided • 2-Sided, Rotate Side 2 Touch Original Type and select from the drop-down menu: Photo & Text • Photo • Text • • • Newspaper/Magazine WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 159 Adjust fax options as needed. Press the green Start button. The printer scans the pages and sends the document as an email attachment in .pdf or .tiff file format, when all pages have been scanned. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 160: Selecting Internet Fax Options
To select Auto Suppression: Touch the Services Home button, then touch Internet Fax. Touch the Advanced Settings tab, then touch Image Enhancement. Under Background Suppression, touch Auto Suppression. Touch OK. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 161: Setting The Resolution
Touch the Advanced Settings tab, then touch Quality/File Size. On the Quality/File Size screen, use the slider to select a setting. The settings range from Normal Quality and Small File Size to Highest Quality and Largest File Size. Touch OK. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 162: Adding A Message
Specifying a Reply To Address Touch the Services Home button, then touch Internet Fax. Touch the Internet Fax Options tab, then touch Reply To. Type an email address using the touch screen keyboard. Touch OK. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 163: Printing An Acknowledgment Report
Touch the Services Home button, then touch Internet Fax. Touch the Internet Fax Options tab, then touch Acknowledgment Report. Touch Print Report. Touch OK. Building a Fax Job For details, see Building a Fax Job on page 153. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 164: Sending A Lan Fax
On the Options tab, select the options for this fax. Click OK. 10. In the Printer Properties window, click OK. 11. In the Print window, click OK. 12. To confirm the recipients, click OK. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 165: Using The Address Book
10. To mark a contact as a favorite, to the right of the global address book, email, fax, or Internet fax fields, touch the corresponding star. 11. To save the contact to the Device Address Book, touch OK. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 166: Editing An Individual Address Book Entry
To mark a contact as a favorite, to the right of the global address book, email, fax, or Internet fax fields, touch the corresponding star. 10. To save the contact to the Device Address Book, touch OK. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 167: Editing Or Deleting Favorites In The Device Address Book
To delete a favorite, to the right of the global address book, fax, or Internet fax field, touch the corresponding orange star. Touch OK. To return to the main menu, press the Services Menu button. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 169: Maintenance
• General Precautions ..............................170 • Cleaning the Printer ..............................171 • Routine Maintenance ..............................177 • Billing and Usage Information ..........................183 • Ordering Supplies ................................184 • Moving the Printer ................................. 186 WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 170: General Precautions
Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print quality to deteriorate. • Ensure any parts removed during cleaning are replaced before you plug in the printer. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 171: Cleaning The Printer
® Use a lint-free cloth lightly dampened with Xerox Lens/mirror Cleaner or another suitable non-abrasive glass cleaner. Clean the document glass and the CVT glass to its left.
Page 172: Cleaning The Document Feed Rollers
Lift the lever and open the top cover of the document feeder. While turning the rollers, wipe them with a clean, lint-free cloth moistened with water. CAUTION: Do not use alcohol or chemical cleaners on the document feed rollers. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 173: Cleaning The Printer Exterior
To return the printer to Ready mode, press the Energy Saver button. Use a soft, lint-free cloth to clean the outside of the output tray, paper trays, and other exterior areas of your printer. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 174: Cleaning The Printer Interior
To clean the laser windows: Turn off the secondary power switch, then wait 10 seconds after the touch screen goes dark before proceeding. Secondary Power Switch Secondary Power Switch with Office Finisher LX Open the front door. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 175 Remove the laser window cleaning wand from inside the front door. Insert the laser window cleaning wand slowly into each slot until it stops, then slide out the tool. Repeat for each laser lens. Store the laser window cleaning wand in the front door. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 176 Align the bottom of the waste container with the tabs. Rotate the waste container up, toward the printer until it clicks into place. 10. Turn on the main power switch, then close the front door. 11. Turn on the secondary power switch. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 177: Routine Maintenance
Grip the staple cartridge by the orange handle and pull it firmly toward you to remove it. Remove any loose staples or other debris from inside the finisher. Pinch both sides of the staple case (1) and remove the staple case from the cartridge (2). WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 178 Grip the staple cartridge by the orange handle and insert the cartridge into the stapler until it clicks. Close the finisher front door. Replacing Staples in the Main Stapler of the Office Finisher LX Open the finisher front door. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 179 Pinch both sides of the staple pack (1) and remove the staple pack from the cartridge (2). Insert the front side of the new staple pack into the staple cartridge (1), then push the rear side into the cartridge (2). WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 180 Do not perform this procedure while the printer is printing. Open the finisher side cover. If the staple cartridges are not visible, grip the vertical panels at the left and right of the opening and slide them to the center. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 181: Emptying The Hole Punch Waste Container
Repeat the procedure for the other staple cartridge. Close the finisher side cover. Emptying the Hole Punch Waste Container A message appears on the control panel when the hole punch waste container is full. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 182 Lift the finisher transport top cover, then open the front transport cover. Pull out the hole punch waste container. Empty the container. Insert the container all the way into the finisher. Close the finisher front transport cover, then close the top cover. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 183: Billing And Usage Information
Total Impressions: Total number of color impressions plus black impressions. − To view detailed usage information, touch Usage Counters, then select an option. To return to the Services Home menu, press the Services Home button. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 184: Ordering Supplies
Recycling Supplies ................................185 Locating the Serial Number To contact Xerox for assistance, you need the printer serial number. The serial number is behind door A, toward the rear of the printer on a metal plate. To view the serial number at the printer control panel, press the Machine Status button, then touch the Machine Information tab.
Page 185: When To Order Supplies
Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Page 186: Moving The Printer
Service Agreement, or Total Satisfaction Guarantee do not cover damage to the printer caused by ® improper moving. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your Xerox representative for details. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 187: Troubleshooting
Troubleshooting This chapter includes: • General Troubleshooting............................. 188 • Jams ....................................195 • Print-Quality Problems ..............................220 • Copy and Scan Problems ............................. 228 • Fax Problems ..................................229 • Getting Help ..................................231 WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 188: General Troubleshooting
Turn on both switches to operate the printer. First turn on the main power switch behind the front cover, then turn on the secondary switch. Power Switches Power Switches with Office Finisher LX WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 189: Restarting The Printer
Turning the Printer On and Off on page 39. The printer is plugged into an uninterruptible Only use an extension cord designed to handle the electrical current capacity of the printer. power supply (UPS), extension cord, or power strip. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 190: Printing Takes Too Long
Unplug the network cable. If the problem is resolved, contact your network administrator to reconfigure your network installation. A system error occurred. Contact your Xerox representative with the error code and message. Check the control panel fault history. For details, see Viewing Fault and Alert Messages on the Control Panel on page 231.
Page 191: Document Fails To Print
If the page prints, you could have a network or printer installation issue. For help, contact the system administrator. Application and print driver have conflicting For details, see Document Prints from Wrong Tray on page 192. tray selections. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 192: Document Prints From Wrong Tray
Open and close the tray from which you are printing. There is an obstruction or debris inside the Turn off the printer and remove the obstruction or debris. If you ® printer. cannot remove it, contact your Xerox service representative. Automatic 2-Sided Printing Problems Probable Causes Solutions Unsupported or incorrect paper.
Page 193: Date And Time Are Incorrect
The date and time are set automatically through Network Time Protocol (NTP). To modify these settings, go to the Properties tab in CentreWare Internet Services and change the Date and Time Setup to Manual (NTP Disabled). 6. Touch Save. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 194: Scanner Errors
Scanner is not communicating. Turn off the printer, and check the scanner cable. Wait two minutes and turn the printer on again. ® If the problem is not resolved, contact your Xerox service representative. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 195: Jams
Clearing Jams in the Office Finisher LX ......................... 209 • Minimizing Paper Jams ..............................210 • Troubleshooting Paper Jams ............................. 212 • Clearing Staple Jams ..............................215 • Clearing Hole Punch Jams ............................219 WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 196: Clearing Paper Jams
Green handles and knobs provide access for clearing jams. • To clear jams, watch the video and follow the instructions on the control panel. Clearing Jams at Tray 1 Open door A. Remove the jammed paper. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 197 Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against the paper. Note: For a Paper Size Jam message, remove the paper to adjust the paper guides. For details, see Paper Misfeeds and Paper Size Jams on page 213. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 198: Clearing Jams At Tray 2
Verify the size, type, and color of the paper. Change the selection for any incorrect setting. On the printer touch screen, touch Confirm. Clearing Jams at Tray 2 Open door B. Remove the jammed paper. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 199 Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against the paper. Note: For a Paper Size Jam message, remove the paper to adjust the paper guides. For details, see Paper Misfeeds and Paper Size Jams on page 213. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 200: Clearing Jams At Trays 3-4
Verify the size, type, and color of the paper. Change the selection for any incorrect setting. On the printer touch screen, touch Confirm. Clearing Jams at Trays 3–4 Open door C. Remove the jammed paper. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 201 Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against the paper. Note: For a Paper Size Jam message, remove the paper to adjust the paper guides. For details, see Paper Misfeeds and Paper Size Jams on page 213. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 202 Troubleshooting Push the tray completely back into the printer. Verify the size, type, and color of the paper. Change the selection for any incorrect setting. On the printer touch screen, touch Confirm. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 203: Clearing Jams At Tray 5
If you did not find jammed paper, push up the latch on the left side of the printer to open door A. WARNING: Internal parts of the printer can be hot. Use caution when doors and covers are open. Remove any remaining jammed paper in tray 5. Close door A. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 204: Clearing Jams At Door A
Verify the size, type, and color of the paper. Change the selection for any incorrect setting. On the printer touch screen, touch Confirm. Clearing Jams at Door A Open tray 5 and door A. Remove the jammed paper. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 205 Remove the jammed paper. Close the fuser by pushing in the handle until it stops. CAUTION: To avoid damage to the printer, verify that the fuser is closed before proceeding. Close door A, then close tray 5. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 206: Clearing Jams At Door D
Troubleshooting Clearing Jams at Door D Open tray 5. Open door D. Remove the jammed paper. Close door D, then close tray 5. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 207: Clearing Jams In The Document Feeder
If the original is not caught in the entry to the document feeder, pull it straight out in the direction shown. If the message on the control panel instructs you to turn the green wheel, turn it in the direction shown. Turning the green wheel moves the original out of the feeder. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 208 The printer automatically skips the scanned pages and scans the remaining pages. CAUTION: Torn, wrinkled, or folded originals can cause jams and damage the printer. To copy torn, wrinkled, or folded originals, use the document glass. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 209: Clearing Jams In The Office Finisher Lx
Close the top cover of the Integrated Finisher. Clearing Jams in the Office Finisher LX Clearing Jams Under the Finisher Top Cover Pull up the lever on the top cover. Open the top cover by rotating it to the left. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 210: Minimizing Paper Jams
Close the transport cover. Minimizing Paper Jams The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path.
Page 211 When printing, select the correct type and size in the print driver. • Store paper in a dry location. • Use only Xerox paper and transparencies designed for the printer. Avoid the following: • Polyester coated paper that is designed specially for inkjet printers.
Page 212: Troubleshooting Paper Jams
Too much static electricity is present. • Try a new ream of paper. • Do not fan transparencies before loading in tray. Using unsupported paper. Use only Xerox-approved paper. For details, see Supported Paper page 50. Humidity is too high for coated paper.
Page 213 The paper is moist from humidity. Remove the moist paper and replace it with new, dry paper. Using paper of the wrong size, thickness, or Use only Xerox approved paper. For details, see Supported Paper type. page 50.
Page 214 The paper must be loaded in the correct tray. For details, see Supported Paper on page 50. Tray is loaded with mixed paper. Load the tray with only one type and size of paper. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 215: Clearing Staple Jams
Remove the jammed staples (1), then push the clamp in the direction shown until it snaps into the locked position (2). WARNING: The points of the jammed staples are sharp. Remove the jammed staples carefully. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 216 Do not perform this procedure while the printer is printing. Open the finisher front door. Reach into the finisher cabinet and pull the stapler toward you until it stops. Push the stapler assembly to the right as shown. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 217 Remove the jammed staples by pulling them in the direction shown. WARNING: The points of the jammed staples are sharp. Remove the jammed staples carefully. Push the clamp in the direction shown until it snaps into the locked position. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 218 Do not perform this procedure while the printer is printing. Open the finisher side cover. If the staple cartridges are not visible, grip the vertical panels at the left and right of the opening and slide them to the center. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 219: Clearing Hole Punch Jams
If the printer stops printing and reports a hole punch jam, empty the hole punch waste container. For details, see Emptying the Hole Punch Waste Container on page 181. After emptying the hole punch waste container, locate and remove any paper jams. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 220: Print-Quality Problems
The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Page 221 Your printer is designed to use various paper and other media types. Follow the guidelines in this section for the best print quality and to avoid jams: • Use only Xerox approved paper. For details, see Supported Paper on page 50.
Page 222 For instructions on setting the Color Correction, see Using Color Corrections. Follow these guidelines to control the Color Corrections and Color Adjustments: • For best results on most paper, ensure that the Color Correction in the print driver is set to Xerox Automatic Color. •...
Page 223: Troubleshooting Print-Quality Problems
The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Page 224: Isolating The Problem To The Printer Or To The Application
If the print driver is correct, to set the Print Quality Mode and Color Correction, see Selecting Printing Options on page 71. − Set the Print Quality Mode to Standard or Enhanced. − Set the Color Correction to Xerox Automatic Color. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 225: Troubleshooting Print-Quality Problems In The Printer
Use the following table to find solutions to print-quality problems. Note: To print procedures on resolving print-quality problems, at the printer control panel, press the Machine Status button. Then touch Machine Information > Information Pages > Troubleshooting Print Quality Page > Print. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 226 Colors are off or look drastically wrong. 2. Perform the Calibrate Color procedure. At the control panel, press Machine Status, then touch Tools > Troubleshooting > Calibration > Print Calibration > Next, then follow the instructions. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 227 3. At the control panel, select a heavier paper. Note: Papers from lightest to heaviest are: • For uncoated paper: Plain, Lightweight Cardstock, Cardstock, and Heavyweight Cardstock. • For coated paper: Lightweight Glossy Cardstock, Glossy Cardstock, and Heavyweight Glossy Cardstock. • WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 228: Copy And Scan Problems
Colors are inaccurate. • Copy: Use the Image Quality settings to adjust color balance. • Scan: Confirm the correct Original Type is set. If the problem persists, for online support information, go to www.xerox.com/office/WC7220_WC7225support. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 229: Fax Problems
Verify the fax number. The telephone line is connected Verify the telephone line connection. If incorrectly. the telephone line is disconnected, connect it. There is a problem with the fax Contact the recipient. machine of the recipient. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 230: Problems Receiving Faxes
If the copy prints correctly, have the recipient verify that their fax machine is operating correctly. If the problem persists, for online support information, go to www.xerox.com/office/WC7220_WC7225support. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 231: Getting Help
Using the Integrated Troubleshooting Tools ...................... 232 • More Information ................................234 Xerox provides several automatic diagnostic utilities to help you maintain productivity and print quality. Control Panel Messages The printer control panel provides information and troubleshooting help. When a fault or alert condition occurs, the control panel displays a message informing you of the problem.
Page 232: Using The Integrated Troubleshooting Tools
Tray priority values are from 1 through 99, with 1 being the highest priority and 99 the lowest. To confirm the setting, touch Save. To return to the Tools tab, touch Close, or, to return to the main screen touch Services Home. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 233 To return to the Other Supplies screen, touch Close. To return to the Supplies tab, touch Close. To print the Supplies Usage page, touch Print Supplies Report. To return to the main screen, touch Services Home. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 234: More Information
A resource for tools and information, including www.xerox.com/office/businessresourcecenter interactive tutorials, printing templates, helpful tips, and customized features to meet your individual needs. Local sales and support center www.xerox.com/office/worldcontacts Printer registration www.xerox.com/office/register ® Xerox Direct online store www.direct.xerox.com/ WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 235: A Specifications
Printer Configurations and Options ........................236 • Physical Specifications ..............................238 • Environmental Specifications ............................ 240 • Electrical Specifications ............................... 241 • Performance Specifications ............................242 • Environmental, Health, and Safety Contact Information ................243 WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 236: Printer Configurations And Options
Automatic 2-sided printing and copying • Maximum copy and print speeds, for color or black and white: − Up to 20 pages per minute (ppm) on the WorkCentre 7220 Multifunction Printer − Up to 25 pages ppm on the WorkCentre 7225 Multifunction Printer •...
Page 237: Available Configurations
Common Access Card Enablement Kit ® • Xerox Copier Assistant • Unicode print • LAN fax from desktop • One line and dual line fax kits • Scanning software solutions. For details, go to www.xerox.com/office/software-solutions. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 238: Physical Specifications
Weight: 127 kg (280 lb.) Configuration with Office Finisher LX and Booklet Maker • Width: 1576 mm (62.1 in.) • Depth: 651 mm (25.6 in.) • Height: 1132 mm (44.6 in.) • Weight: 153 kg (337.3 lb.) WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 239: Clearance Requirements
Specifications Clearance Requirements Clearance Requirements for WorkCentre 7220/7225 Multifunction Printer Clearance Requirements for Configuration with Office Finisher LX and Booklet Maker WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 240: Environmental Specifications
• Operating:10–32°C (50–90°F) • Optimum print quality: 15–28°C (59–82°F) Relative Humidity • Operating: 15–85% (non-condensing) • Optimum print quality: 20–70% Elevation For optimum performance, use the printer at elevations below 2500 m (8200 ft.). WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 241: Electrical Specifications
1920 VA @ 240 V (Max) ENERGY STAR Qualified Product ® The WorkCentre 7220/7225 Multifunction Printer is ENERGY STAR qualified under the ENERGY STAR Program Requirements for Imaging Equipment. The ENERGY STAR and ENERGY STAR mark are registered United States trademarks.
Page 242: Performance Specifications
Maximum Resolution: 600 x 600 dpi Print Speed Print speeds for continuous printing are up to 20 ppm for the WorkCentre 7220 Multifunction Printer and 25 ppm for the WorkCentre 7225 Multifunction Printer. Print speeds are the same for color or black and white printing.
Page 243: Environmental, Health, And Safety Contact Information
Specifications Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines: United States: 1-800 828-6571 Canada: 1-800 828-6571 Europe: +44 1707 353 434 For product safety information in the United States, go to www.xerox.com/environment.
Page 245: Regulatory Information
Regulatory Information This appendix includes: • Basic Regulations ................................246 • Fax Regulations ................................253 • Product Safety Certification ............................257 • Material Safety Data Sheets ............................. 258 WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 246: Basic Regulations
• Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment. Note: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
Page 247: European Union Radio Interference
This printer, if used properly in accordance with the instructions, is not dangerous for the consumer or for the environment. To ensure compliance with European Union regulations, use shielded interface cables. A signed copy of the Declaration of Conformity for this printer can be obtained from Xerox. European Union Lot 4 Imaging Equipment Agreement Environmental Information...
Page 248: Germany
To learn more about Xerox participation in sustainability initiatives, please visit our website at: www.xerox.com/about-xerox/environment/enus.html Germany Blendschutz Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz...
Page 249: Turkey Rohs Regulation
(2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment. Ozone Release This printer produces ozone during normal operation.
Page 250: Copy Regulations
Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21. Certificate of Citizenship or Naturalization. Foreign Naturalization Certificates may be photographed. Passports. Foreign Passports may be photographed. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 251 Canada or a department, board, Commission, or agency established by the Government of Canada or of a province or of a government of a state other than Canada WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 252: Other Countries
Copyright material or trademarks without the consent of the owner • Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 253: Fax Regulations
To order the correct service from the local Telephone Company, you could also have to quote the codes in the following list: • Facility Interface Code (FIC) = 02LS2 • Service Order Code (SOC) = 9.0Y WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 254: Canada
Ask your local Telephone Company for the modular jack type installed on your line. Connecting this machine to an unauthorized jack can damage telephone company equipment. You, not Xerox, assume all responsibility and/or liability for any damage caused by the connection of this machine to an unauthorized jack.
Page 255: European Union
DTMF signaling for more reliable and faster call setup. Modification of this product, connection to external control software, or connection to an external ® control apparatus not authorized by Xerox will invalidate its certification. New Zealand The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network.
Page 256 For correct operation, total of the RNs of all devices connected to a single line at any time should not exceed five. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 257: Product Safety Certification
Regulatory Information Product Safety Certification This product is certified by various NRTLs/NCBs to the following safety standards: • UL60950-1/CSA22.2, No. 60950-1 (USA/Canada) • IEC60950-1 (CB Scheme) WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 258: Material Safety Data Sheets
Regulatory Information Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: • North America: www.xerox.com/msds • European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 259: Recycling And Disposal
Recycling and Disposal This appendix includes: • All Countries ..................................260 • North America ................................. 261 • European Union ................................262 • Other Countries ................................264 WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 260: All Countries
Recycling and Disposal All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
Page 261: North America
North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment, or for recycling and disposal information, contact your local authorities.
Page 262: European Union
In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back information. WorkCentre 7220/7225 Multifunction Printer...
Page 263: Collection And Disposal Of Equipment And Batteries
This wheeled bin symbol may be used in combination with a chemical symbol. This establishes compliance with the requirements set out by the Directive. Battery Removal Batteries should only be replaced by a MANUFACTURER-approved service facility. WorkCentre 7220/7225 Multifunction Printer User Guide...
Page 264: Other Countries
Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance. WorkCentre 7220/7225 Multifunction Printer User Guide...

This manual is also suitable for:

Workcentre7225 Workcentre 7225

Xerox WorkCentre 7220 User Manual

Table of Contents

1 Safety

Parts of the Printer

Administration Features

3 Installation and Setup

4 Paper and Media

5 Printing

Selecting Copy Settings

7 Scanning

9 Maintenance

General Troubleshooting

Clearing Paper Jams

Troubleshooting Print-Quality Problems

A Specifications

Regulatory Information

Recycling and Disposal

Quick Links

Xerox WorkCentre 7220 / 7225

User Guide

Chapters

Troubleshooting

Related Manuals for Xerox WorkCentre 7220

Summary of Contents for Xerox WorkCentre 7220