Lenovo System x3250 M5 Installation And Service Manual

Lenovo System x3250 M5 Installation And Service Manual

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Lenovo System x3250 M5
Installation and Service Guide
Machine Type: Type 5458

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Summary of Contents for Lenovo System x3250 M5

  • Page 1 Lenovo System x3250 M5 Installation and Service Guide Machine Type: Type 5458...
  • Page 2 “Getting help and technical assistance” on page 705, Appendix E “Notices” on page 709, the Warranty Information document, and the Safety Information and Environmental Notices and User Guide documents on the Lenovo Documentation CD. Third Edition (November 2015) © Copyright Lenovo 2015.
  • Page 3: Table Of Contents

    ... . 85 Sending DSA data to Lenovo ..Updating the firmware... .
  • Page 4 Chapter 5. Parts listing, Lenovo Updating the DMI/SMBIOS data ..System x3250 M5 Type 5458 ..Chapter 4. Troubleshooting ..Replaceable server components..
  • Page 5 Software service and support ..Index....Hardware service and support ..© Copyright Lenovo 2015...
  • Page 6 Lenovo System x3250 M5Installation and Service Guide...
  • Page 7: Safety

    Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright Lenovo 2015...
  • Page 8: Guidelines For Trained Service Technicians

    0.1 ohm or less between the external ground pin and the frame ground. • Make sure that the power cords are the correct type. • Make sure that the insulation is not frayed or worn. 4. Remove the cover. Lenovo System x3250 M5Installation and Service Guide...
  • Page 9: Guidelines For Servicing Electrical Equipment

    • To ensure proper grounding of components such as power supplies, pumps, blowers, fans, and motor generators, do not service these components outside of their normal operating locations. • If an electrical accident occurs, use caution, turn off the power, and send another person to get medical aid. © Copyright Lenovo 2015...
  • Page 10: Safety Statements

    2. First, remove power cords from outlet. 3. Attach signal cables to connectors. 3. Remove signal cables from connectors. 4. Attach power cords to outlet. 4. Remove all cables from devices. 5. Turn device ON. viii Lenovo System x3250 M5Installation and Service Guide...
  • Page 11 Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1 © Copyright Lenovo 2015...
  • Page 12 If you install a strain-relief bracket option over the end of the power cord that is connected to the device, you must connect the other end of the power cord to an easily accessible power source. Statement 8 Lenovo System x3250 M5Installation and Service Guide...
  • Page 13 Statement 12 CAUTION: The following label indicates a hot surface nearby. Statement 26 CAUTION: Do not place any object on top of rack-mounted devices. Statement 27 CAUTION: Hazardous moving parts are nearby. © Copyright Lenovo 2015...
  • Page 14 • Always install stabilizer brackets on the rack cabinet. • Always install servers and optional devices starting from the bottom of the rack cabinet. • Always install the heaviest devices in the bottom of the rack cabinet. Lenovo System x3250 M5Installation and Service Guide...
  • Page 15: Chapter 1. The Lenovo System X3250 M5 Type 5458 Server

    You can obtain up-to-date information about the server and other Lenovo server products at http://shop.lenovo.com/us/en/systems/. At http://www.lenovo.com/support, you can create a personalized support page by identifying Lenovo products that are of interest to you. From this personalized page, you can subscribe to weekly email notifications about new technical documents, search for information and downloads, and access various administrative services.
  • Page 16 The model number and serial number are on the ID label on the front of the server, as shown in the following illustration. Note: The illustrations in this document might differ slightly from your hardware. Lenovo System x3250 M5Installation and Service Guide...
  • Page 17: The Lenovo System X Documentation Cd

    The following illustration shows the QR code (ibm.co/1a17VUF) Figure 4. QR code You can download the Lenovo ServerGuide Setup and Installation CD to help you configure the hardware, install device drivers, and install the operating system. For a list of supported optional devices for the server, see http://www.lenovo.com/us/en/serverproven/.
  • Page 18: The Documentation Browser

    • Lenovo License Agreement for Machine Code This document is in PDF format on the Lenovo Documentation CD. It provides translated versions of the Lenovo License Agreement for Machine Code for your product. Lenovo System x3250 M5Installation and Service Guide...
  • Page 19: Notices And Statements In This Document

    Lenovo product. • Licenses and Attributions Documents This document is in PDF format on the Lenovo Documentation CD. It provides the open source notices. • Rack Installation Instructions This printed document contains instructions for installing the server in a rack and comes with the rack kit.
  • Page 20: Server Features And Specifications

    • Four 3.5-inch simple-swap SATA hard disk drive bays Attention: As a general consideration, do not mix standard 512-byte and advanced 4-KB format drives in the same RAID array because it might lead to potential performance issues. Lenovo System x3250 M5Installation and Service Guide...
  • Page 21 • Height: 43 mm (1.69 inches) • Depth: 576 mm (22.68 inches) • Width: – 434.6 mm (17.11 inches) (without EIA brackets) – 482 mm (18.98 inches) (with EIA brackets) Chapter 1 The Lenovo System x3250 M5 Type 5458 server...
  • Page 22 • Support cloud like workload with no performance degradation acceptable (Turbo-Off) • Under no circumstance, can any combination of worst case workload and configuration result in system shutdown or design exposure at 40°C Lenovo System x3250 M5Installation and Service Guide...
  • Page 23 Internal/external power supply efficiency: • http://www.plugloadsolutions.com/ psu_reports/IBM_39Y7228_460W_SO-220_Report.pdf • Multi-output PSU PN 00Y7440 Input test voltage: 115Vac Table 2. Power supply efficiency Load Efficiency Power Factor 83.6% 0.975 0.983 86.69% 100% 84.01% 0.992 Chapter 1 The Lenovo System x3250 M5 Type 5458 server...
  • Page 24: Rail And Supported Rack Cabinet Specifications

    Rail and supported rack cabinet specifications Option name System x3250 M5 2 MBR Slide Option part number N/A (default for System x3250 M5 servers) Supported rack cabinet type Four-post IBM and Lenovo standard rack cabinet, complying with the International Electrotechnical...
  • Page 25 IPMI event log), the Integrated Management Module II (IMM2) event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to Lenovo Support or view the information as a text file or HTML file.
  • Page 26 The server provides a QR code on the system service label, which is on the cover of the server, that you can scan using a QR code reader and scanner with a mobile device to get quick access to the Lenovo Service Information website.
  • Page 27: Reliability, Availability, And Serviceability

    Systems Director Systems Director is a platform-management foundation that streamlines the way you manage physical and virtual systems supports multiple operating systems and virtualization technologies in Lenovo and non-Lenovo x86 platforms. Through a single user interface, Systems Director provides consistent views for viewing managed systems, determining how these systems relate to one other, and identifying their statuses, helping to correlate technical resources with business needs.
  • Page 28: Server Controls, Leds, And Power

    • Managing the life cycles of virtual resources For more information about Systems Director, see the Systems Director Information Center at http://pic.dhe.ibm.com/infocenter/director/pubs/index.jsp, and the Systems Management website at http://shop.lenovo.com/us/en/systems/solutions/, which presents an overview of Systems Management and Systems Director. Server controls, LEDs, and power This section describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off.
  • Page 29 Figure 8. Front view of the 2.5-inch simple-swap hard disk drive server with four hard disk drives The following illustration shows the controls, LEDs, and connectors on the front of the 2.5-inch hot-swap hard disk drive model with eight hard disk drives. Chapter 1 The Lenovo System x3250 M5 Type 5458 server...
  • Page 30 Connect a USB device, such as a USB mouse, keyboard, or other device to any of these connectors. • Optional optical drive eject button: Press this button to release a DVD or CD from the DVD drive. • Optional optical drive activity LED: Lenovo System x3250 M5Installation and Service Guide...
  • Page 31: Operator Information Panel

    When this yellow LED is lit, it indicates that a system error has occurred. Check the event log for additional information. See “Event logs” on page 122 for more information about event logs. • System-error LED: Chapter 1 The Lenovo System x3250 M5 Type 5458 server...
  • Page 32: Rear View

    Figure 12. Connectors on the rear of the fixed power-supply model Figure 13. LEDs on the rear of the fixed power-supply model The following illustration shows the LEDs and connectors on the rear of the redundant power-supply model. Lenovo System x3250 M5Installation and Service Guide...
  • Page 33 • Ethernet connectors: Use either of these connectors to connect the server to a network. When you use the Ethernet 1 connector, the network can be shared with the IMM2 through a single network cable. Chapter 1 The Lenovo System x3250 M5 Type 5458 server...
  • Page 34: Server Power Features

    • NMI button: Press this button to force a nonmaskable interrupt to the microprocessor. It allows you to blue screen the server and take a memory dump (use this button only when directed by the Lenovo service support). You might have to use a pen or the end of a straightened paper clip to press the button.
  • Page 35 PCI Express assembly. Otherwise, the Wake on LAN feature might not work. • The Integrated Management Module II (IMM2) can turn off the server as an automatic response to a critical system failure. Chapter 1 The Lenovo System x3250 M5 Type 5458 server...
  • Page 36 Lenovo System x3250 M5Installation and Service Guide...
  • Page 37: Chapter 2. Installing Optional Devices

    2. Shut down and restart the server multiple times to ensure that the server is correctly configured and functions correctly with the newly installed devices. 3. Save the DSA log as a file and send it to Lenovo. For information about transferring data and logs, see “Sending DSA data to Lenovo” on page 24.
  • Page 38: Sending Dsa Data To Lenovo

    Sending DSA data to Lenovo You can send DSA data to Lenovo with standard upload, standard upload with the system serial number, secure upload, and secure upload with the system serial number. Before you send diagnostic data to Lenovo, read the terms of use at http://www.ibm.com/de/support/ecurep/terms.html.
  • Page 39 Figure 16. Server components Blue on a component indicates touch points, where you can grip the component to remove it from or install it in the server, open or close a latch, and so on. Chapter 2 Installing optional devices...
  • Page 40: System-Board Internal Connectors

    The following illustration shows the internal connectors on the system board. Figure 17. Internal connectors on the system board System-board external connectors The following illustration shows the external connectors on the system board. Lenovo System x3250 M5Installation and Service Guide...
  • Page 41: System-Board Switches And Jumpers

    Figure 18. External connectors on the system board System-board switches and jumpers The following illustration shows the location and description of the switches, jumpers, and buttons. Important: 1. Before you change any switch settings or move any jumpers, turn off the server; then, disconnect all power cords and external cables.
  • Page 42 ROM page is loaded. Do not change the jumper pin position after the server is turned on. This can cause an unpredictable problem. The following table describes the functions of the SW1 switch block on the system board. Lenovo System x3250 M5Installation and Service Guide...
  • Page 43: System-Board Leds

    You might have to use a pen or the end of a straightened paper clip to press the button. You can also use it to force a blue-screen memory dump (use this button only when you are directed to do so by Lenovo Support). System-board LEDs The following illustration shows the light-emitting diodes (LEDs) on the system board.
  • Page 44: Pci Riser-Card Assembly Connectors

    Figure 20. The LEDs on the system board PCI riser-card assembly connectors The following illustration shows the locations of the PCI slots on the riser-card assembly. Figure 21. Connectors on PCI riser-card assembly Lenovo System x3250 M5Installation and Service Guide...
  • Page 45: Installation Guidelines

    Installation guidelines Use the installation guidelines to install the Lenovo System x3250 M5 Type 5458. Attention: Static electricity that is released to internal server components when the server is powered-on might cause the system to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when removing or installing a hot-swap device.
  • Page 46: System Reliability Guidelines

    • Remove items from your shirt pocket, such as pens and pencils, that could fall into the server as you lean over it. • Avoid dropping any metallic objects, such as paper clips, hairpins, and screws, into the server. Lenovo System x3250 M5Installation and Service Guide...
  • Page 47: Handling Static-Sensitive Devices

    Handling static-sensitive devices Use this information to handle static-sensitive devices. Attention: Static electricity can damage the server and other electronic devices. To avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them. To reduce the possibility of damage from electrostatic discharge, observe the following precautions: •...
  • Page 48: Removing The Air Baffle

    Remove the cover (see “Removing the cover” on page 33). Step 2. Place your fingers under the front and back of the top of the air baffle; then, lift the air baffle out of the server. Lenovo System x3250 M5Installation and Service Guide...
  • Page 49: Installing The 2.5-Inch Simple-Swap Hard Disk Drive Backplate Assembly

    Figure 23. Air baffle removal Attention: For proper cooling and airflow, replace the air baffle before you turn on the server. Operating the server with the air baffle removed might damage server components. Installing the 2.5-inch simple-swap hard disk drive backplate assembly Use this information to install the 2.5-inch simple-swap hard disk drive backplate assembly.
  • Page 50 Align the backplate assembly with the backplate assembly alignment slots in the chassis. Step 4. Lower the backplate assembly into the slot in the chassis until the front tab clicks into the latches on the chassis. Lenovo System x3250 M5Installation and Service Guide...
  • Page 51 Figure 25. 2.5-inch simple-swap hard disk drive backplate assembly installation Step 5. Install the Lenovo ServeRAID SAS/SATA controller (see “Installing an Lenovo ServeRAID SAS/SATA controller” on page 61) before connecting the cables to the hardware RAID card. • If you are installing the 2.5-inch simple-swap hard disk drive backplate assembly for the left...
  • Page 52 Figure 26. 2.5-inch simple-swap hard disk drive with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the left side) If you have more than four 2.5-inch simple-swap hard disk drives, connect the cables as follows: Lenovo System x3250 M5Installation and Service Guide...
  • Page 53 Figure 27. Eight simple-swap hard disk drives with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the left side) • If you are installing the 2.5-inch simple-swap hard disk drive backplate assembly with a right-angled mini-SAS cable connector for the right side cable connection to the PCI riser-card assembly (hardware RAID card inserted on the right side), connect the cables as follows: Chapter 2 Installing optional devices...
  • Page 54: Installing The 3.5-Inch Simple-Swap Hard Disk Drive Backplate Assembly

    If you are installing an optional device in the server, you need to slide the server out from the rack enclosure, turn off the server and peripheral devices, and disconnect the power cords and all external cables. There are two types of 3.5-inch simple-swap hard disk drive backplate assemblies: Lenovo System x3250 M5Installation and Service Guide...
  • Page 55 Figure 29. 3.5-inch simple-swap hard disk drive backplate assemblies To install the 3.5-inch simple-swap hard disk drive backplate assembly, complete the following steps: Step 1. Remove the cover (see “Removing the cover” on page 33). Step 2. Remove the PCI riser-card assembly if applicable (see “Removing the PCI riser-card assembly” on page 163).
  • Page 56 Figure 31. 3.5-inch simple-swap hard disk drive backplate assembly installation Step 5. Install the Lenovo ServeRAID SAS/SATA controller (see “Installing an Lenovo ServeRAID SAS/SATA controller” on page 61) before connecting the cables to the hardware RAID card. Lenovo System x3250 M5Installation and Service Guide...
  • Page 57 • If you are installing the 3.5-inch simple-swap hard disk drive backplate assembly for the left side cable connection to the PCI riser-card assembly (hardware RAID card inserted on the left side), connect the cables as follows: Figure 32. 3.5-inch simple-swap hard disk drive with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the left side) •...
  • Page 58: Installing The 2.5-Inch Hot-Swap Hard Disk Drive Backplane (4 To 8 Hard Disk Drive Upgrade)

    If you are installing an optional device in the server, you need to slide the server out from the rack enclosure, turn off the server and peripheral devices, and disconnect the power cords and all external cables. The following diagram shows the 2.5-inch hot-swap hard disk drive four to eight upgrade kit contents: Lenovo System x3250 M5Installation and Service Guide...
  • Page 59 Figure 34. 2.5-inch hot-swap hard disk drive four to eight upgrade kit contents To install the 2.5-inch hot-swap hard disk drive backplane (4 to 8 hard disk drive upgrade), complete the following steps: Step 1. Remove the cover (see “Removing the cover” on page 33). Step 2.
  • Page 60 Figure 35. 2.5-inch hot-swap 4 to 8 hard disk drive upgrade backplane installation Step 8. Install the Lenovo ServeRAID SAS/SATA controller (see “Installing an Lenovo ServeRAID SAS/SATA controller” on page 61) before connecting the cables to the hardware RAID card.
  • Page 61: Installing Drives

    The following notes describe the type of hard disk drives that the server supports and other information that you must consider when you install a hard disk drive. For a list of supported hard disk drives, see http://www.lenovo.com/us/en/serverproven/. • Locate the documentation that comes with the drive and follow those instructions in addition to the instructions in this chapter.
  • Page 62: Drive Ids

    Figure 37. Front view of the four 2.5-inch hot-swap hard disk drives model Figure 38. Front view of the eight 2.5-inch hot-swap hard disk drives model 2.5-inch simple-swap hard disk drive IDs This section shows the 2.5-inch simple-swap hard disk drive IDs. Lenovo System x3250 M5Installation and Service Guide...
  • Page 63: Installing A Hot-Swap Hard Disk Drive

    Figure 39. Front view of the four 2.5-inch simple-swap hard disk drives model Figure 40. Front view of the eight 2.5-inch simple-swap hard disk drives model 3.5-inch hot-swap hard disk drive IDs This section shows the 3.5-inch hot-swap hard disk drive IDs. Hard disk drive Hard disk drive activity...
  • Page 64 Make sure that the tray handle is in the open (unlocked) position. Align the drive with the guide rails in the bay. Figure 43. 2.5-inch hot-swap hard disk drive installation Figure 44. 3.5-inch hot-swap hard disk drive installation Lenovo System x3250 M5Installation and Service Guide...
  • Page 65: Installing A Simple-Swap Hard Disk Drive

    Gently push the drive into the bay until the drive stops. Rotate the tray handle to the closed (locked) position. Check the hard disk drive status LED to verify that the hard disk drive is operating correctly. If the yellow hard disk drive status LED of a drive is lit continuously, that drive is faulty and must be replaced.
  • Page 66: Installing The Optional Dvd Drive

    Remove the DVD drive filler panel if it is installed. Locate the blue release tab on the rear of the DVD drive filler panel; then, while you press the tab, push the DVD drive filler panel out of the drive bay. Lenovo System x3250 M5Installation and Service Guide...
  • Page 67 Figure 47. DVD drive filler panel removal Step 3. Remove the retention clip from the side of the DVD drive filler panel. Save the DVD drive filler panel for future use. Note: If you are installing an optical drive that contains a laser, observe the following safety precautions.
  • Page 68 Figure 48. DVD drive retention clip installation Step 7. Align the DVD drive in the drive bay and slide the DVD drive into the optical drive bay until the DVD drive clicks into place. Figure 49. DVD drive installation Lenovo System x3250 M5Installation and Service Guide...
  • Page 69: Memory Module Installation

    DIMMs. • Confirm that the server supports the DIMM that you are installing (see http://www.lenovo.com/us/en/serverproven/). • When you install or remove DIMMs, the server configuration information changes. When you restart the server, the system displays a message that indicates that the memory configuration has changed. You can use the Setup utility to view the server configuration information, see “Using the Setup utility”...
  • Page 70: Unbuffered Dimms (Udimms)

    Figure 50. The location of the DIMM connectors on the system board The following sections provide additional information specific to unbuffered and registered DIMMs that you must consider. Unbuffered DIMMs (UDIMMs) The following notes provide information that you must consider when you install UDIMMs. Lenovo System x3250 M5Installation and Service Guide...
  • Page 71: Installing A Dimm

    • The memory channels run at the lowest common frequency of the DIMMs installed. • The UDIMM options that are available for the server are 1 GB, 2 GB, 4 GB, and 8 GB (when available) DIMMs. • The server supports up to two single-rank or dual-rank UDIMMs per channel. •...
  • Page 72 2, 4 Step 3. Open the retaining clip on each end of the DIMM connector. Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently. Lenovo System x3250 M5Installation and Service Guide...
  • Page 73: Installing An Adapter

    • To confirm that the server supports the adapter that you are installing, see http://www.lenovo.com/us/en/serverproven/. • Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this section.
  • Page 74 Make sure that the adapter is securely installed in the PCI riser-card assembly. Important: Make sure that the U-shaped opening in the metal adapter bracket engages the tab on the expansion-slot filler. Lenovo System x3250 M5Installation and Service Guide...
  • Page 75: Installing An Lenovo Serveraid Sas/Sata Controller

    If you are installing an optional device in the server, you need to slide the server out from the rack enclosure, turn off the server and peripheral devices, and disconnect the power cords and all external cables. Note: For brevity, in this documentation the Lenovo ServeRAID SAS/SATA controller is often referred to as the SAS/SATA adapter or the ServeRAID adapter.
  • Page 76 ServeRAID SAS/SATA controller and remove it from the package. Step 5. Take the signal cable that is attached to the drive backplate assembly/backplane and connect it to the ServeRAID SAS/SATA controller. Lenovo System x3250 M5Installation and Service Guide...
  • Page 77 Figure 56. ServeRAID SAS/SATA controller signal cable connection for simple-swap hard disk drive models (left PCI module connection) Chapter 2 Installing optional devices...
  • Page 78 Figure 57. ServeRAID SAS/SATA controller signal cable connection for simple-swap hard disk drive models (right PCI module connection) Lenovo System x3250 M5Installation and Service Guide...
  • Page 79 Figure 58. ServeRAID SAS/SATA controller signal cable connection for hot-swap hard disk drive models (left PCI module connection) Chapter 2 Installing optional devices...
  • Page 80 Figure 59. ServeRAID SAS/SATA controller signal cable connection for hot-swap hard disk drive models (right PCI module connection) Lenovo System x3250 M5Installation and Service Guide...
  • Page 81: Installing An Optional Serveraid Sas/Sata Controller Memory Module

    Figure 60. ServeRAID SAS/SATA controller signal cable connection for hot-swap hard disk drive models (left PCI module connection with two backplanes) Step 6. Make sure the relevant cables pass through the cable clips. Step 7. Align the ServeRAID SAS/SATA controller so that the keys align correctly with the connector on the PCI riser-card assembly.
  • Page 82: Installing A Raid Adapter Battery Or Flash Power Module

    If you are installing an optional device in the server, you need to slide the server out from the rack enclosure, turn off the server and peripheral devices, and disconnect the power cords and all external cables. Note: For brevity, in this documentation the Lenovo ServeRAID SAS/SATA controller is often referred to as the SAS/SATA adapter or the ServeRAID adapter.
  • Page 83 Step 2. Remove the PCI riser-card assembly (see “Removing the PCI riser-card assembly” on page 163). Step 3. Install the ServeRAID adapter in the PCI riser-card assembly (see “Installing an Lenovo ServeRAID SAS/SATA controller” on page 61). Step 4. Connect one end of the cable to the connector.
  • Page 84: Installing A Usb Embedded Hypervisor Flash Device

    Installing a USB embedded hypervisor flash device Use this information to install a USB embedded hypervisor flash device. Read the safety information in “Safety” on page v and “Installation guidelines” on page 31. Lenovo System x3250 M5Installation and Service Guide...
  • Page 85 If you are replacing a server component in the server, you need to slide the server out from the rack enclosure, turn off the server and peripheral devices, and disconnect the power cords and all external cables. To install a hypervisor flash device, complete the following steps. Step 1.
  • Page 86: Installing A Hot-Swap Power Supply

    The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power Lenovo System x3250 M5Installation and Service Guide...
  • Page 87 cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
  • Page 88: Installing The Operating Temperature Enhancement Kit

    If you are installing an optional device in the server, you need to slide the server out from the rack enclosure, turn off the server and peripheral devices, and disconnect the power cords and all external cables. Lenovo System x3250 M5Installation and Service Guide...
  • Page 89 Figure 67. Operating temperature enhancement kit To install the Operating temperature enhancement kit, complete the following steps. Step 1. Remove the cover (see “Removing the cover” on page 33). Step 2. Remove the PCI riser-card assembly (see “Removing the PCI riser-card assembly” on page 163). Step 3.
  • Page 90 Thermal sensor cable Figure 68. Operating temperature enhancement kit connection for 2.5-inch hard disk drive model Lenovo System x3250 M5Installation and Service Guide...
  • Page 91 Thermal sensor cable Figure 69. Operating temperature enhancement kit connection for 3.5-inch hard disk drive model Attention: Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board. Step 5. Route the cable through the cable holder and slide the Operating temperature enhancement kit into the connecting slot on the hard disk drive cage until the Operating temperature enhancement kit locks into place with an audible click.
  • Page 92: Completing The Installation

    Step 1. Install the adapter in the PCI riser-card assembly (see “Replacing an adapter” on page 185 or “Replacing an Lenovo ServeRAID SAS/SATA controller” on page 188). Step 2. Reconnect any adapter cables that you disconnected when you removed the PCI riser-card assembly.
  • Page 93: Replacing The Air Baffle

    Figure 71. PCI riser-card assembly installation Step 4. Reinstall the cover (see “Replacing the cover” on page 80). What to do next 1. Install the server into the rack enclosure and push the server into the rack until it clicks into place. 2.
  • Page 94: Replacing The Cover

    To replace the server cover, complete the following steps. Step 1. Position the cover on top of the server. Step 2. Slide the cover toward the front of the server. Lenovo System x3250 M5Installation and Service Guide...
  • Page 95: Connecting The Cables

    Figure 73. Cover installation Step 3. Make sure that the cover correctly engages all the inset tabs on the server. Step 4. Slide the server all the way into the rack until the server locks into place with an audible click. Step 5.
  • Page 96 You must turn off the server before you connect or disconnect cables. Step 2. See the documentation that comes with any external devices for additional cabling instructions. It might be easier for you to route cables before you connect the devices to the server. Lenovo System x3250 M5Installation and Service Guide...
  • Page 97: Updating The Server Configuration

    Step 3. Cable identifiers are printed on the cables that come with the server and optional devices. Use these identifiers to connect the cables to the correct connectors. Refer to the “Internal cable routing and connectors” on page 259 for internal cable routing information. Updating the server configuration Use this information to update the server configuration.
  • Page 98 Lenovo System x3250 M5Installation and Service Guide...
  • Page 99: Chapter 3. Configuration Information And Instructions

    UpdateXpress System Pack or UpdateXpress image. The firmware for the server is periodically updated and is available for download on the Lenovo website. To check for the latest level of firmware, such as the UEFI firmware, device drivers, and Integrated Management Module II (IMM2) firmware, go to http://www.ibm.com/support/fixcentral.
  • Page 100: Configuring The Server

    Setup utility and temporarily assign a device to be first in the startup sequence. For more information about using this program, see “Using the Boot Manager” on page 94. • Lenovo ServerGuide Setup and Installation CD The ServerGuide program provides software-setup tools and installation tools that are designed for the server.
  • Page 101: Using The Serverguide Setup And Installation Cd

    Lenovo Director ServeRAID-M5110 adapter MegaRAID BIOS Configuration Utility MegaRAID Storage Manager (MSM), (press Ctrl+H to start), pre-boot CLI MegaCLI, and Lenovo Director (press Ctrl+P to start), ServerGuide, ServeRAID-M5120 adapter MegaRAID BIOS Configuration Utility MegaRAID Storage Manager (MSM), (press Ctrl+H to start), pre-boot CLI...
  • Page 102: Serverguide Features

    When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported Lenovo server model. The setup program provides a list of tasks that are required to set up your server model. On a server with a ServeRAID adapter or SAS/SATA controller with RAID capabilities, you can run the SAS/SATA RAID configuration program to create logical drives.
  • Page 103: Using The Setup Utility

    If you have already configured the server hardware and you are not using the ServerGuide program to install your operating system, you can download operating-system installation instructions for the server from http://www.lenovo.com/support. Using the Setup utility Use these instructions to start the Setup utility.
  • Page 104: Setup Utility Menu Choices

    Select this choice to view or change power capping to control consumption, processors, and performance states. – Operating Modes Select this choice to view or change the operating profile (performance and power utilization). Lenovo System x3250 M5Installation and Service Guide...
  • Page 105 – Legacy Support Select this choice to view or set legacy support. – Force Legacy Video on Boot Select this choice to force INT video support, if the operating system does not support UEFI video output standards. – Rehook INT 19h Select this choice to enable or disable devices from taking control of the boot process.
  • Page 106 Also, after you complete a repair or correct an error, clear the system-event log to turn off the system-error LED on the front of the server. – POST Event Viewer Lenovo System x3250 M5Installation and Service Guide...
  • Page 107 Select this choice to enter the POST event viewer to view the POST error messages. – System Event Log Select this choice to view the system event log. – Clear System Event Log Select this choice to clear the system event log. •...
  • Page 108: Using The Boot Manager

    The Boot Manager program is a built-in, menu-driven configuration utility program that you can use to temporarily redefine the first startup device without changing settings in the Setup utility. To use the Boot Manager program, complete the following steps: Lenovo System x3250 M5Installation and Service Guide...
  • Page 109: Starting The Backup Server Firmware

    Step 1. Turn off the server. Step 2. Restart the server. When the prompt <F12> Select Boot Device is displayed, press F12. Step 3. Step 4. Use the Up arrow and Down arrow keys to select an item from the menu and press Enter. The next time the server starts, it returns to the startup sequence that is set in the Setup utility.
  • Page 110: Using The Integrated Management Module Ii (Imm2)

    • Serial port redirection over telnet or ssh. • SMI handling • System event log (SEL) - user readable event log. The IMM2 also provides the following remote server management capabilities through the ipmitool, a management utility program: Lenovo System x3250 M5Installation and Service Guide...
  • Page 111: Using The Remote Presence And Blue-Screen Capture Features

    • Command-line interface (IPMI Shell) The command-line interface provides direct access to server management functions through the IPMI 2.0 protocol. Use the command-line interface to issue commands to control the server power, view system information, and identify the server. You can also save one or more commands as a text file and run the file as a script.
  • Page 112 OS” is displayed under System Status ➙ System State, disable Windows 2008 or 2012 firewall or type the following command in the Windows 2008 or 2012 console. This might also affect blue-screen capture features. Lenovo System x3250 M5Installation and Service Guide...
  • Page 113: Using The Embedded Hypervisor

    Web and CLI interfaces. Using the embedded hypervisor The VMware ESXi embedded hypervisor software is available on the optional Lenovo USB flash device with embedded hypervisor. The USB flash device can be installed in USB connectors on the system board (see “System-board internal connectors”...
  • Page 114: Enabling Features On Demand Ethernet Software

    You can activate the Features on Demand (FoD) software upgrade key for RAID that is integrated in the integrated management module. For more information and instructions for activating the Features on Demand RAID software key, see the Lenovo Features on Demand User’s Guide. To download the document, go to http://www.ibm.com/systems/x/fod/, log in, and click Help.
  • Page 115: Updating Systems Director

    If you plan to use Systems Director to manage the server, you must check for the latest applicable Systems Director updates and interim fixes. Note: Changes are made periodically to the Lenovo website. The actual procedure might vary slightly from what is described in this document.
  • Page 116: Updating The Universal Unique Identifier (Uuid)

    The ASU is an online tool that supports several operating systems. Make sure that you download the version for your operating system. You can download the ASU from the Lenovo Web site. To download the ASU and update the UUID, complete the following steps.
  • Page 117 See the Advanced Settings Utility Users Guide for more details. You can access the ASU Users Guide from the Lenovo website. Note: Changes are made periodically to the Lenovo website. The actual procedure might vary slightly from what is described in this document.
  • Page 118: Updating The Dmi/Smbios Data

    Advanced Settings Utility to update the DMI in the UEFI-based server. The ASU is an online tool that supports several operating systems. Make sure that you download the version for your operating system. You can download the ASU from the Lenovo website. To download the ASU and update the DMI, complete the following steps.
  • Page 119 • For Linux based operating systems: – cdc_interface.sh Step 4. After you install ASU, Type the following commands to set the DMI: asu set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model> [access_method] asu set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n> [access_method] asu set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag> [access_method] Where: <m/t_model> The server machine type and model number. Type mtm xxxxyyy, where xxxx is the machine type and yyy is the server model number.
  • Page 120 To download the Advanced Settings Utility Users Guide, complete the following steps: Note: Changes are made periodically to the Lenovo website. The actual procedure might vary slightly from what is described in this document. 1. Go to http://www.lenovo.com/support.
  • Page 121 You can also build a bootable media using the applications available through the ToolsCenter website at http://www.ibm.com/support/entry/portal/docdisplay?lndocid=LNVO-CENTER. From the ToolsCenter page, scroll down for the available tools. Step 5. Restart the server. Chapter 3 Configuration information and instructions...
  • Page 122 Lenovo System x3250 M5Installation and Service Guide...
  • Page 123: Chapter 4. Troubleshooting

    The documentation that comes with your operating system and software also contains troubleshooting information. Diagnosing a problem Before you contact Lenovo or an approved warranty service provider, follow these procedures in the order in which they are presented to diagnose a problem with your server. Step 1.
  • Page 124 Make sure that all installed hardware and software are supported. See http://www.lenovo.com/us/en/serverproven/ to verify that the server supports the installed operating system, optional devices, and software levels. If any hardware or software component is not supported, uninstall it to determine whether it is causing the problem. You...
  • Page 125: Undocumented Problems

    If you have completed the diagnostic procedure and the problem remains, the problem might not have been previously identified by Lenovo. After you have verified that all code is at the latest level, all hardware and software configurations are valid, and no light path diagnostics LEDs or log entries indicate a hardware component failure, contact Lenovo or an approved warranty service provider for assistance.
  • Page 126: Service Bulletins

    Service bulletins Lenovo continually updates the support website with the latest tips and techniques that you can use to solve problem that you might have with the Lenovo System x3250 M5 server. To find service bulletins that are available for the Lenovo System x3250 M5 server, go to http://www.lenovo.com/support and search for 5458, and retain.
  • Page 127: Performing The Checkout Procedure

    Check the power supply LEDs (see “Power-supply LEDs” on page 119). Turn off the server and all external devices. Check all internal and external devices for compatibility at http://www.lenovo.com/us/en/serverproven/. Check all cables and power cords. Set all display controls to the middle positions.
  • Page 128 IPMI event log), the Integrated Management Module II (IMM2) event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to Lenovo Support (when requested by Lenovo Support) or view the information as a text file or HTML file.
  • Page 129: Light Path Diagnostics

    For additional information, see “Dynamic System Analysis” on page 124 and Appendix C “DSA diagnostic test results” on page 549. – DSA Preboot DSA Preboot diagnostic program is stored in the integrated USB memory on the server. DSA Preboot collects and analyzes system information to aid in diagnosing server problems, as well as offering a rich set of diagnostic tests of the major components of the server.
  • Page 130 • If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 131: Error Leds

    Error LEDs This section describes the Error LEDs on the system board and the suggested actions to correct the detected problems. The illustration shows the system-board LEDs. The system board has error LEDs that will help to locate the source of the error. Run the diagnostic programs to find out the cause of the error (see “Dynamic System Analysis”...
  • Page 132 • If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 133: Power-Supply Leds

    Table 12. The suggested actions to correct the detected problem for each LED light (continued) Description Action IMM2 heartbeat LED Indicates the status of the boot process of If the LED does not begin flashing within 30 the IMM2. seconds of when the server is connected to power, complete the following steps: When the server is connected to power 1.
  • Page 134 Figure 81. LEDs and connectors on the rear of the redundant power-supply model The following table describes the problems that are indicated by various combinations of the power-supply LEDs and suggested actions to correct the detected problems. Lenovo System x3250 M5Installation and Service Guide...
  • Page 135: System Pulse Leds

    Table 13. Power-supply LEDs AC Power-supply LEDs Error Description Action Notes Normal operation No ac power 1. Check the ac power to the server. This is a normal to the server or condition when no 2. Make sure that the power cord is a problem with ac power is present.
  • Page 136: Event Logs

    DSA and DSA messages, see “Dynamic System Analysis” on page 124 and Appendix C “DSA diagnostic test results” on page 549. Viewing event logs through the Setup utility Use this information to view the event logs through the Setup utility. Lenovo System x3250 M5Installation and Service Guide...
  • Page 137: Viewing Event Logs Without Restarting The Server

    (using an • Run DSA Portable to view the diagnostic event log (requires IPMI driver) operating system controlled network or create an output file that you can send to Lenovo service and support ports). (using ftp or local copy).
  • Page 138: Post

    • Event logs for ServeRAID controllers and service processors • Hardware inventory, including PCI and USB information • Installed applications and hot fixes (available in DSA Portable only) • Kernel modules (available in DSA Portable only) Lenovo System x3250 M5Installation and Service Guide...
  • Page 139: Dsa Editions

    • Light path diagnostics status • Network interfaces and settings • Performance data and details about processes that are running • RAID controller configuration • Service processor (Integrated Management Module II (IMM2)) status and configuration • System configuration • Vital product data and firmware information For system-specific information about the action that you should take as a result of a message that DSA generates, see Appendix C “DSA diagnostic test results”...
  • Page 140: Diagnostic Text Messages

    Passed: The test was completed without any errors. Failed: The test detected an error. Aborted: The test could not proceed because of the server configuration Additional information concerning test failures is available in the extended diagnostic results for each test. Lenovo System x3250 M5Installation and Service Guide...
  • Page 141: Automated Service Request (Call Home)

    • If you are running the DSA interactive menu (CLI), type :x to exit the Execute Tests menu; then, select completed tests to view the results. You can also send the DSA error log to Lenovo support to aid in diagnosing the server problems. Automated service request (call home) Lenovo provides tools that can automatically collect and send data or call Lenovo Support when an error is detected.
  • Page 142: Dvd Drive Problems

    • If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 143: Hard Disk Drive Problems

    • If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 144 1. If the yellow hard disk drive LED and the RAID adapter software do not indicate status LED does not accurately the same status for the drive, complete the following steps: represent the actual state of the a. Turn off the server. Lenovo System x3250 M5Installation and Service Guide...
  • Page 145: Hypervisor Problems

    • If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 146: Keyboard, Mouse, Or Usb-Device Problems

    • If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 147: Microprocessor Problems

    • If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 148: Monitor Problems

    Monitor problems Some Lenovo monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service.
  • Page 149: Network Connection Problems

    To prevent diskette drive read/write errors, make sure that the distance between the monitor and any external diskette drive is at least 76 mm (3 in.). b. Non-Lenovo monitor cables might cause unpredictable problems. 2. Reseat the monitor and cable.
  • Page 150: Optional-Device Problems

    • If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 151 Table 27. Power problems and actions Symptom Action The power-control button does 1. Make sure that the power-control button is working correctly: not work, and the reset button a. Disconnect the server power cords. does not work (the server does b.
  • Page 152: Serial Port Problems

    • If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 153: Software Problems

    • If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 154: Universal Serial Bus (Usb) Port Problems

    • If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 155: Solving Undetermined Problems

    Remove or disconnect the following devices, one at a time, until you find the failure. Turn on the server and reconfigure it each time. • Any external devices. • Surge-suppressor device (on the server). • Printer, mouse, and non-Lenovo devices. • Each adapter. Chapter 4 Troubleshooting...
  • Page 156: Problem Determination Tips

    – What changes, if any, were made before the configuration failed? – Is this the original reported failure? • Diagnostic program type and version level • Hardware configuration (print screen of the system summary) Lenovo System x3250 M5Installation and Service Guide...
  • Page 157: Recovering The Server Firmware (Uefi Update Failure)

    • Diagnostic program type and version level • Configuration option settings • Operating-system control-file setup See Appendix D “Getting help and technical assistance” on page 705 for information about calling Lenovo for service. Recovering the server firmware (UEFI update failure) Use this information to recover the server firmware.
  • Page 158: In-Band Manual Recovery Method

    Step 10. Turn off the server and disconnect all power cords and external cables, and then remove the cover (see “Removing the cover” on page 33). Step 11. Move the UEFI boot backup jumper from pins 2 and 3 back to the primary position (pins 1 and 2). Lenovo System x3250 M5Installation and Service Guide...
  • Page 159: In-Band Automated Boot Recovery Method

    Step 20. Reconnect the power cord and any cables that you removed. Step 21. Restart the server. The system begins the power-on self-test (POST). Step 22. If these recovery efforts fail, contact your Lenovo service representative for support. In-band automated boot recovery method This section details the in-band automated boot recovery method.
  • Page 160: Nx-Boot Failure

    To specify the number of consecutive restart attempts that will trigger the Nx-boot failure feature, in the Setup utility, click System Settings ➙ Recovery ➙ POST Attempts ➙ POST Attempts Limit. The available options are 3, 6, 9, and 255 (disable Nx-boot failure). Lenovo System x3250 M5Installation and Service Guide...
  • Page 161: Chapter 5. Parts Listing, Lenovo System X3250 M5 Type 5458

    Tier 1 CRU at your request, you will be charged for the installation. • Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 162 Figure 84. Server components Lenovo System x3250 M5Installation and Service Guide...
  • Page 163 Microprocessor, Intel Xeon E3-1240v3, 3.4 GHz, 8 MB cache, 1600 00Y8233 MHz, 80 W (4-core) 00Y8234 Microprocessor, Intel Xeon E3-1230v3, 3.3 GHz, 8 MB cache, 1600 MHz, 80 W (4-core) Chapter 5 Parts listing, Lenovo System x3250 M5 Type 5458...
  • Page 164 Microprocessor, Intel Celeron G1850, 2.9 GHz, 2 MB, 1333 MHz, 53 W (2-core) Microprocessor, Intel Pentium G3440T, 2.8 GHz, 3 MB, 1600 MHz, 35 00KC537 W (2-core) Microprocessor, Intel Celeron G1840T, 2.5 GHz, 2 MB, 1333 MHz, 35 00KC538 W (2-core) Lenovo System x3250 M5Installation and Service Guide...
  • Page 165 Hard disk drive, 3.5-inch hot-swap, 1 TB, 7.2 K 81Y9791 Hard disk drive, 3.5-inch hot-swap, Near-Line SATA, 2 TB, 7.2 K 81Y9795 Hard disk drive, 3.5-inch hot-swap, Near-Line SAS, 6 TB, 7.2 K 00ML214 Chapter 5 Parts listing, Lenovo System x3250 M5 Type 5458...
  • Page 166 10 Gb SFP+ SR optical transceiver 46C9297 Broadcom NetXtreme II dual-port 10 Gb BaseT adapter 49Y7912 Broadcom NetXtreme I dual-port GbE adapter 90Y9373 81Y4494 ServeRAID H1110 SAS/SATA Controller ServeRAID M1115 SAS/SATA Controller 46C8928 00AE807 ServeRAID M5110 SAS/SATA Controller Lenovo System x3250 M5Installation and Service Guide...
  • Page 167: Structural Parts

    81Y7494 Structural parts Structural parts are not covered by the Lenovo Statement of Limited Warranty. You can place an order on the structural parts from the Lenovo retail store. The following structural parts are available for purchase from the retail store.
  • Page 168 Label, chassis 00AL317 To order a structural part, complete the following steps: Note: Changes are made periodically to the Lenovo website. The actual procedure might vary slightly from what is described in this document. 1. Go to http://www.ibm.com. 2. From the Products menu, select Upgrades, accessories & parts.
  • Page 169: Power Cords

    For your safety, a power cord with a grounded attachment plug is provided to use with this product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. Lenovo power cords used in the United States and Canada are listed by Underwriter's Laboratories (UL) and certified by the Canadian Standards Association (CSA).
  • Page 170 Taiwan 39M5087 Thailand 39M5219 Korea (Democratic People’s Republic of), Korea (Republic of) 39M5199 Japan 39M5068 Argentina, Paraguay, Uruguay 39M5226 India 39M5240 Brazil 39M5241 39M5375 Canada, United States of America 39M5377 39M5378 39M5509 39M5512 Lenovo System x3250 M5Installation and Service Guide...
  • Page 171: Chapter 6. Removing And Replacing Server Components

    Tier 1 CRU at your request, you will be charged for the installation. • Tier 2 customer replaceable unit (CRU): You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 172 To replace the server cover, complete the following steps. Step 1. Position the cover on top of the server. Step 2. Slide the cover toward the front of the server. Lenovo System x3250 M5Installation and Service Guide...
  • Page 173 Figure 86. Cover installation Step 3. Make sure that the cover correctly engages all the inset tabs on the server. Step 4. Slide the server all the way into the rack until the server locks into place with an audible click. Step 5.
  • Page 174 Align the air baffle pins with the baffle pin holes on the server chassis and fan cage assembly; then, lower the air baffle into the server. Press the air baffle down until it is securely seated. Lenovo System x3250 M5Installation and Service Guide...
  • Page 175: Removing The Bezel

    Figure 88. Air baffle installation Step 2. Reinstall the cover (see “Replacing the cover” on page 158). What to do next 1. Install the server into the rack enclosure and push the server into the rack until it clicks into place. 2.
  • Page 176: Replacing The Bezel

    174, or “Replacing a simple-swap hard disk drive” on page 177, or “Replacing the optional DVD drive” on page 179). Step 4. Install the server into the rack enclosure and push the server into the rack until it clicks into place. Lenovo System x3250 M5Installation and Service Guide...
  • Page 177 Disconnect any cables from the adapters in the PCI riser-card assembly. Step 4. Remove the adapter from the PCI riser-card assembly (see “Removing an adapter” on page 184 or “Removing an Lenovo ServeRAID SAS/SATA controller” on page 187). Step 5. Place the PCI riser-card assembly on a flat, static-protective surface.
  • Page 178 Step 1. Install the adapter in the PCI riser-card assembly (see “Replacing an adapter” on page 185 or “Replacing an Lenovo ServeRAID SAS/SATA controller” on page 188). Step 2. Reconnect any adapter cables that you disconnected when you removed the PCI riser-card assembly.
  • Page 179 Read the safety information in “Safety” on page v and “Installation guidelines” on page 31. If you are replacing a server component in the server, you need to slide the server out from the rack enclosure, turn off the server and peripheral devices, and disconnect the power cords and all external cables. To remove the RAID adapter battery or flash power module holder, complete the following steps: Step 1.
  • Page 180 1. Install the server into the rack enclosure and push the server into the rack until it clicks into place. 2. Reconnect the power cords and any cables that you removed. 3. Turn on the peripheral devices and the server. Lenovo System x3250 M5Installation and Service Guide...
  • Page 181: Removing And Replacing Tier 1 Crus

    Removing and replacing Tier 1 CRUs This section provides information for removing and replacing Tier 1 CRUs in the server. Replacement of Tier 1 CRUs is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged for the installation.
  • Page 182 • 12800 = 12.80 GBps (DDR3-1600 SDRAMs, 8-byte primary data bus) – m is the DIMM type • E = Unbuffered DIMM (UDIMM) with ECC (x72-bit module data bus) • R = Registered DIMM (RDIMM) Lenovo System x3250 M5Installation and Service Guide...
  • Page 183 • U = Unbuffered DIMM with no ECC (x64-bit primary data bus) – aa is the CAS latency, in clocks at maximum operating frequency – bb is the JEDEC SPD Revision Encoding and Additions level – cc is the reference design file for the design of the DIMM Notes: 1.
  • Page 184 The following illustration shows the location of the DIMM connectors on the system board. Lenovo System x3250 M5Installation and Service Guide...
  • Page 185 Figure 97. The location of the DIMM connectors on the system board To install a DIMM, complete the following steps. Step 1. Remove the cover (see “Removing the cover” on page 157). Step 2. Remove the air baffle if installed (see “Removing the air baffle” on page 159). Step 3.
  • Page 186 • To make sure that there is adequate system cooling, do not operate the server for more than 2 minutes without either a hard disk drive or a filler panel installed in each bay. Lenovo System x3250 M5Installation and Service Guide...
  • Page 187 • Before you make changes to disk drives, disk drive controllers (including controllers that are integrated on the system board), disk drive backplanes, or disk drive cables, back up all important data that is stored on hard disks. • Before you remove any component of a RAID array, back up all RAID configuration information. Read the safety information in “Safety”...
  • Page 188 Step 3. Install the hard disk drive in the drive bay: Make sure that the tray handle is in the open (unlocked) position. Align the drive with the guide rails in the bay. Lenovo System x3250 M5Installation and Service Guide...
  • Page 189 Figure 101. 2.5-inch hot-swap hard disk drive installation Figure 102. 3.5-inch hot-swap hard disk drive installation Gently push the drive into the bay until the drive stops. Rotate the tray handle to the closed (locked) position. Check the hard disk drive status LED to verify that the hard disk drive is operating correctly. If the yellow hard disk drive status LED of a drive is lit continuously, that drive is faulty and must be replaced.
  • Page 190 Slide the blue release latch to the right with one finger (to release the drive) while using another finger to grasp the black drive handle and pull the hard disk drive out of the drive bay. Figure 103. 2.5-inch simple-swap hard disk drive removal Lenovo System x3250 M5Installation and Service Guide...
  • Page 191 You must turn off the server before installing simple-swap drives in the server. Before you install a simple-swap SAS or SATA hard disk drive, read the following information. For a list of supported hard disk drives, see http://www.lenovo.com/us/en/serverproven/. • Locate the documentation that comes with the hard disk drive and follow those instructions in addition to the instructions in this chapter.
  • Page 192 If you are installing additional simple-swap hard disk drives, do so now. What to do next 1. Install the server into the rack enclosure and push the server into the rack until it clicks into place. Lenovo System x3250 M5Installation and Service Guide...
  • Page 193 The following notes describe the type of drives that the server supports and other information that you must consider when you install a drive. For a list of supported drives, see http://www.lenovo.com/us/en/serverproven/. • Locate the documentation that comes with the drive and follow those instructions in addition to the instructions in this chapter.
  • Page 194 Figure 108. DVD drive retention clip installation Step 4. Align the DVD drive in the drive bay and slide the DVD drive into the optical drive bay until the DVD drive clicks into place. Lenovo System x3250 M5Installation and Service Guide...
  • Page 195: Removing The Dvd Drive Cable

    Figure 109. DVD drive installation If you have replaced a server component or installed an optional device in the server, you need reinstall the cover, slide the server into the rack, reconnect the power cords and all external cables, and turn on the server and peripheral devices.
  • Page 196 (unlocked position). Remove the DVD drive cable from the connector on the back of the DVD drive and set the cable aside. Lenovo System x3250 M5Installation and Service Guide...
  • Page 197: Replacing The Dvd Drive Cable

    Figure 111. DVD drive cable latch If you are instructed to return the server component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the DVD drive cable Use this information to replace the DVD drive cable. Read the safety information in “Safety”...
  • Page 198: Removing An Adapter

    1. Install the server into the rack enclosure and push the server into the rack until it clicks into place. 2. Reconnect the power cords and any cables that you removed. 3. Turn on the peripheral devices and the server. Removing an adapter Use this information to remove an adapter. Lenovo System x3250 M5Installation and Service Guide...
  • Page 199 • To confirm that the server supports the adapter that you are installing, see http://www.lenovo.com/us/en/serverproven/. • Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this section.
  • Page 200 Make sure that the adapter is securely installed in the PCI riser-card assembly. Important: Make sure that the U-shaped opening in the metal adapter bracket engages the tab on the expansion-slot filler. Lenovo System x3250 M5Installation and Service Guide...
  • Page 201 Note: For brevity, in this documentation the Lenovo ServeRAID SAS/SATA controller is often referred to as the SAS/SATA adapter or the ServeRAID adapter.
  • Page 202 Note: For brevity, in this documentation the Lenovo ServeRAID SAS/SATA controller is often referred to as the SAS/SATA adapter or the ServeRAID adapter.
  • Page 203 Figure 118. ServeRAID SAS/SATA controller signal cable connection for simple-swap hard disk drive models (left PCI module connection) Chapter 6 Removing and replacing server components...
  • Page 204 Figure 119. ServeRAID SAS/SATA controller signal cable connection for simple-swap hard disk drive models (right PCI module connection) Lenovo System x3250 M5Installation and Service Guide...
  • Page 205 Figure 120. ServeRAID SAS/SATA controller signal cable connection for hot-swap hard disk drive models (left PCI module connection) Chapter 6 Removing and replacing server components...
  • Page 206 Figure 121. ServeRAID SAS/SATA controller signal cable connection for hot-swap hard disk drive models (right PCI module connection) Lenovo System x3250 M5Installation and Service Guide...
  • Page 207 Figure 122. ServeRAID SAS/SATA controller signal cable connection for hot-swap hard disk drive models (left PCI module connection with two backplanes) Step 3. Make sure the relevant cables pass through the cable clips. Step 4. Align the ServeRAID SAS/SATA controller so that the keys align correctly with the connector on the PCI riser-card assembly.
  • Page 208 Note: For brevity, in this documentation the Lenovo ServeRAID SAS/SATA controller is often referred to as the SAS/SATA adapter or the ServeRAID adapter.
  • Page 209 Note: For brevity, in this documentation the Lenovo ServeRAID SAS/SATA controller is often referred to as the SAS/SATA adapter or the ServeRAID adapter. To replace an optional ServeRAID SAS/SATA controller memory module, complete the following steps. Step 1. Touch the static-protective package that contains the memory card to any unpainted metal surface on the server;...
  • Page 210 Note: RAID adapter battery or flash power module is only supported in the 2.5-inch models. Read the safety information in “Safety” on page v and “Installation guidelines” on page 31. Lenovo System x3250 M5Installation and Service Guide...
  • Page 211 If you are replacing a server component in the server, you need to slide the server out from the rack enclosure, turn off the server and peripheral devices, and disconnect the power cords and all external cables. To replace a RAID adapter battery or flash power module in the server, complete the following steps: Step 1.
  • Page 212: Removing A Usb Embedded Hypervisor Flash Device

    Figure 127. Location of the USB embedded hypervisor flash device connector Step 4. Slide the lockbar on the flash device connector to the unlocked position and pull the USB flash device out of the connector. Lenovo System x3250 M5Installation and Service Guide...
  • Page 213: Replacing A Usb Embedded Hypervisor Flash Device

    Figure 128. USB embedded hypervisor flash device removal If you are instructed to return the server component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing a USB embedded hypervisor flash device Use this information to replace a USB embedded hypervisor flash device.
  • Page 214 To remove the front I/O assembly (USB cable and operator information panel), complete the following steps. Step 1. Remove the cover (see “Removing the cover” on page 157). Step 2. Disconnect the USB cable connector and the operator information panel cable connector from the system board. Lenovo System x3250 M5Installation and Service Guide...
  • Page 215 • To release the USB cable connector, you have to press on the release latch on the top of the USB cable connector before you can pull out and disengage the USB cable connector from the USB connector on the system board. •...
  • Page 216 To replace the front I/O assembly (USB cable and operator information panel), complete the following steps. Step 1. Carefully push the front I/O assembly into the server until the front I/O assembly clicks into place. Lenovo System x3250 M5Installation and Service Guide...
  • Page 217 Figure 132. Front I/O assembly installation Step 2. Reconnect the USB cable and the operator information panel cable to the connectors on the system board. Make sure the relevant cables pass through the cable clips. Chapter 6 Removing and replacing server components...
  • Page 218 To remove the Operating temperature enhancement kit, complete the following steps. Step 1. Remove the cover (see “Removing the cover” on page 157). Lenovo System x3250 M5Installation and Service Guide...
  • Page 219 Step 2. Remove the PCI riser-card assembly (see “Removing the PCI riser-card assembly” on page 163). Step 3. Remove the Operating temperature enhancement kit from the system board (see “System-board internal connectors” on page 26 for the location of the Operating temperature enhancement kit connector on the system board).
  • Page 220 Attention: Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board. Step 4. Detach the Operating temperature enhancement kit from the connecting slot on the hard disk drive cage. Figure 136. Operating temperature enhancement kit removal Lenovo System x3250 M5Installation and Service Guide...
  • Page 221 If you are instructed to return the server component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the Operating temperature enhancement kit Use this information to replace the Operating temperature enhancement kit in the server. Read the safety information in “Safety”...
  • Page 222 Route the cable through the cable holder and slide the Operating temperature enhancement kit into the connecting slot on the hard disk drive cage until the Operating temperature enhancement kit locks into place with an audible click. Figure 139. Operating temperature enhancement kit installation Lenovo System x3250 M5Installation and Service Guide...
  • Page 223: Removing A System Fan

    Step 4. Reinstall the PCI riser-card assembly (see “Replacing the PCI riser-card assembly” on page 163). Step 5. Reinstall the cover (see “Replacing the cover” on page 158). What to do next 1. Install the server into the rack enclosure and push the server into the rack until it clicks into place. 2.
  • Page 224: Replacing A System Fan

    Position the replacement fan so that the airflow arrow on the fan points toward the rear of the server. Note: The correct airflow is from the front to the rear of the server. Lenovo System x3250 M5Installation and Service Guide...
  • Page 225: Removing The System Battery

    The following notes describe information that you must consider when replacing the battery. • Lenovo has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
  • Page 226 If necessary, lift the air baffle out of the way (see “Removing the air baffle” on page 159). Step 3. Remove the system battery:The following illustration shows the location of the system battery. Lenovo System x3250 M5Installation and Service Guide...
  • Page 227: Replacing The System Battery

    The following notes describe information that you must consider when replacing the battery. • Lenovo has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
  • Page 228 If necessary, lift the air baffle out of the way (see “Removing the air baffle” on page 159). Step 4. Locate the battery connector on the system board.The following illustration shows the location of the system battery. Lenovo System x3250 M5Installation and Service Guide...
  • Page 229 Figure 144. System battery location Step 5. Insert the new battery: Tilt the battery so that you can insert it into the socket on the side opposite the battery clip. Figure 145. System battery installation Press the battery down into the socket until it clicks into place. Make sure that the battery clip holds the battery securely.
  • Page 230: Removing The Fixed Power Supply

    Disconnect the power-supply cables from the connectors on the system board and internal devices; then, disengage the cables from any retention-clips. Note: Note the routing of all power-supply cables; you will route the power-supply cables the same way when you install the power supply. Lenovo System x3250 M5Installation and Service Guide...
  • Page 231: Replacing The Fixed Power Supply

    Figure 146. Fixed power supply removal Step 3. Remove the screw that holds the power supply to the rear of the chassis. Step 4. Loosen the captive thumbscrew that secures the power supply to the chassis bottom. Step 5. Lift the power supply out of the bay. If you are instructed to return the server component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 232 29); if the standby power LED is not lit, discontinue this procedure and obtain a new power supply. Press the power-control button. Make sure that the power-on LED on the front of the server is lit. Lenovo System x3250 M5Installation and Service Guide...
  • Page 233 If the server starts, proceed to the next step. If the server does not start, disconnect the ac power cord and call for service. Step 7. Turn off the server and disconnect the ac power cord. Step 8. Connect the cables from the power supply to the internal devices. Make sure the relevant cables pass through the cable clips.
  • Page 234 Disconnect the power cord from the connector on the back of the power supply. Step 3. Press and hold the orange release tab to the left. Figure 148. Hot-swap power supply removal Step 4. Grasp the handle and pull the power supply out of the bay. Lenovo System x3250 M5Installation and Service Guide...
  • Page 235 For redundancy support, you must install an additional hot-swap power supply, if one is not installed in your model. • Make sure that the devices that you are installing are supported. For a list of supported optional devices for the server, see http://www.lenovo.com/us/en/serverproven/. Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
  • Page 236 If you are replacing a server component in the server, you need to slide the server out from the rack enclosure, turn off the server and peripheral devices, and disconnect the power cords and all external cables. Lenovo System x3250 M5Installation and Service Guide...
  • Page 237 To remove the PCI riser-card bracket from the PCI riser-card assembly, complete the following steps. Step 1. Remove the cover (see “Removing the cover” on page 157). Step 2. Remove the PCI riser-card assembly (see “Removing the PCI riser-card assembly” on page 163). Step 3.
  • Page 238 Pull the hard disk drives or fillers out of the server slightly to disengage them from the hard disk drive backplane (see “Removing a hot-swap hard disk drive” on page 172). Step 3. Lift the blue tab on the backplane to disengage and remove the backplane from the chassis. Lenovo System x3250 M5Installation and Service Guide...
  • Page 239 Figure 152. 2.5-inch hot-swap hard disk drive backplane removal Step 4. Disconnect all cables from the hard disk drive backplane. If you are instructed to return the server component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the 2.5-inch hot-swap hard disk drive backplane Use this information to replace the 2.5-inch hot-swap hard disk drive backplane.
  • Page 240 Step 6. Pull the hard disk drives or fillers out of the server slightly to disengage them from the hard disk drive backplate assembly (see “Removing a simple-swap hard disk drive” on page 175). Lenovo System x3250 M5Installation and Service Guide...
  • Page 241 Step 7. Lift the blue tab on the backplate assembly to disengage and remove the backplate assembly from the chassis. Figure 154. 2.5-inch simple-swap hard disk drive backplate assembly removal If you are instructed to return the server component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 242 Step 2. Pull the hard disk drives or fillers out of the server slightly to disengage them from the hard disk drive backplane (see “Removing a hot-swap hard disk drive” on page 172). Lenovo System x3250 M5Installation and Service Guide...
  • Page 243 Step 3. Pull and loosen the retention latch on top of the drive backplane cage and lift the backplane up. Rotate the drive backplane backward and out of the tabs at the bottom of the drive cage and remove the backplane from the server. Figure 156.
  • Page 244 Figure 158. 3.5-inch hot-swap hard disk drive backplane installation Step 5. Reinstall the hard disk drives and filler panels (see “Replacing a hot-swap hard disk drive” on page 174). Step 6. Reinstall the cover (see “Replacing the cover” on page 158). Lenovo System x3250 M5Installation and Service Guide...
  • Page 245 What to do next 1. Install the server into the rack enclosure and push the server into the rack until it clicks into place. 2. Reconnect the power cords and any cables that you removed. 3. Turn on the peripheral devices and the server. Removing the 3.5-inch simple-swap hard disk drive backplate assembly Use this information to remove the 3.5-inch simple-swap hard disk drive backplate assembly.
  • Page 246 Insert the drive backplate assembly slots into the tabs of the backplate assembly cage. Rotate the drive backplate assembly forward and push down the retention latch on top of the drive cage until the backplate assembly is latched. Lenovo System x3250 M5Installation and Service Guide...
  • Page 247 Figure 161. 3.5-inch simple-swap hard disk drive backplate assembly installation Step 4. Connect the cables to the RAID adapter or system board (see “Internal cable routing and connectors” on page 259). Step 5. Reconnect the power cable. Step 6. Make sure the relevant cables pass through the cable clips. Step 7.
  • Page 248 172 or “Removing a simple-swap hard disk drive” on page 175). Step 3. Disconnect the cable connections between the backplate and both the system board and power supply (fixed or redundant). Figure 162. Software RAID signal cable routing for fixed power supply Lenovo System x3250 M5Installation and Service Guide...
  • Page 249 Figure 163. Software RAID signal cable routing for redundant power supply Step 4. Lift the backplate out of the server. Step 5. Slide the replacement backplate into the guide channels, making sure that any nearby wires or cables are not trapped or pinched. Step 6.
  • Page 250 Figure 164. Hardware RAID signal cable routing for fixed power supply (Hardware RAID card inserted on the right side) Lenovo System x3250 M5Installation and Service Guide...
  • Page 251 Figure 165. Hardware RAID signal cable routing for fixed power supply (Hardware RAID card inserted on the left side) Chapter 6 Removing and replacing server components...
  • Page 252 Figure 166. Hardware RAID signal cable routing for redundant power supply (Hardware RAID card inserted on the right side) Lenovo System x3250 M5Installation and Service Guide...
  • Page 253: Removing And Replacing Tier 2 Crus

    This section provides information for removing and replacing Tier 2 CRUs in the server. You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 254: Removing A Microprocessor And Heat Sink

    Loosen the screws and alternate among the screws until they break the seal with the microprocessor. Press firmly on the captive screws and loosen them with a screwdriver. Use your fingers to gently pull the heat sink from the microprocessor. Lenovo System x3250 M5Installation and Service Guide...
  • Page 255 Figure 168. Heat sink removal Step 4. Lift the heat sink out of the server. After removal, place the heat sink on its side on a clean, flat surface. Attention: Do not touch the thermal material on the bottom of the heat sink. Touching the thermal material will contaminate it.
  • Page 256: Replacing A Microprocessor And Heat Sink

    For more information about applying or working with thermal grease, see “Thermal grease” on page 244. Lenovo System x3250 M5Installation and Service Guide...
  • Page 257 Note: Removing the heat sink from the microprocessor destroys the even distribution of the thermal grease and requires replacing the thermal grease. Attention: • Microprocessors are to be installed only by trained technicians. • Do not allow the thermal grease on the microprocessor and heat sink to come in contact with anything. Contact with any surface can compromise the thermal grease and the microprocessor socket.
  • Page 258 The thermal grease must be replaced whenever the heat sink has been removed from the top of the microprocessor and is going to be reused or when debris is found in the grease. Use this information to replace damaged or contaminated thermal grease on the microprocessor and heat sink. Lenovo System x3250 M5Installation and Service Guide...
  • Page 259 When you are installing the heat sink on the same microprocessor that it was removed from, make sure that the following requirements are met: • The thermal grease on the heat sink and microprocessor is not contaminated. • Additional thermal grease is not added to the existing thermal grease on the heat sink and microprocessor. Notes: •...
  • Page 260 (see “Internal cable routing and connectors” on page 259). Step 3. Remove the four screws from the safety cover. Figure 174. 240 VA safety cover's screws Step 4. Lift the safety cover up to remove it from the server. Lenovo System x3250 M5Installation and Service Guide...
  • Page 261 Figure 175. 240 VA safety cover removal If you are instructed to return the server component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the 240 VA safety cover Use this information to replace the 240 VA safety cover.
  • Page 262 Figure 176. 240 VA safety cover installation Step 2. Install the four screws to secure the safety cover. Figure 177. 240 VA safety cover's screws Lenovo System x3250 M5Installation and Service Guide...
  • Page 263: Removing The Power Paddle Card

    Step 3. Reconnect any SAS/SATA signal cable and all other cables that you have removed previously (see “Internal cable routing and connectors” on page 259). Step 4. Reinstall the cover (see “Replacing the cover” on page 158). What to do next 1.
  • Page 264 Figure 178. Power connectors Attention: When disconnecting the power cable connector from the system board, do not grab the wires. Grab the middle connector to vertically remove the power cable connector from the system board. Lenovo System x3250 M5Installation and Service Guide...
  • Page 265 Figure 179. Correct way of removing the power cable connector from the system board Step 7. Disconnect the cables from the hard disk drive backplane or the backplate assembly. Step 8. Disconnect the power cable from the DVD power cable (if available). Step 9.
  • Page 266: Replacing The Power Paddle Card

    Reconnect the power cable to the DVD power cable (if available). Step 4. Reconnect the cables to the hard disk drive backplane or the backplate assembly. Step 5. Reconnect the power cables to power connectors on the system board. Lenovo System x3250 M5Installation and Service Guide...
  • Page 267 Figure 182. Power connectors Attention: When connecting the power cable connector to the system board, do not grab the wires. Grab the middle connector to vertically connect the power cable connector to the system board. Chapter 6 Removing and replacing server components...
  • Page 268: Removing The System Board

    (FoD) keys that were enabled. Reactivate any Features on Demand features after replacing the system board. Instructions for automating the activation of features and installing activation keys is in the Lenovo Features on Demand User's Guide. To download the document, go to http://www.ibm.com/systems/x/fod/, log in, and click Help.
  • Page 269 Note: When you replace the system board, you must either update the server with the latest firmware or restore the pre-existing firmware that the customer provides on a diskette or CD image. Make sure that you have the latest firmware or a copy of the pre-existing firmware before you proceed To remove the system board, complete the following steps.
  • Page 270: Replacing The System Board

    Attention: Make sure to place the socket cover for the microprocessor socket on the system board before returning the system board. Replacing the system board Use this information to replace the system board. Notes: Lenovo System x3250 M5Installation and Service Guide...
  • Page 271 1. When you reassemble the components in the server, be sure to route all cables carefully so that they are not exposed to excessive pressure. 2. When you replace the system board, you must either update the server with the latest firmware or restore the pre-existing firmware from a diskette or CD image.
  • Page 272 Step 6. Reinstall the air baffle (see “Replacing the air baffle” on page 160). Step 7. Reinstall the cover (see “Replacing the cover” on page 158). Step 8. Slide the server into the rack. Lenovo System x3250 M5Installation and Service Guide...
  • Page 273: Internal Cable Routing And Connectors

    Step 9. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Step 10. Start the Setup utility and reset the configuration. Set the system date and time. Set the power-on password. Reconfigure the server.
  • Page 274 The internal routing and connectors for the thermal sensor cable of the Operating temperature enhancement kit. The following illustrations show the internal routing and connectors for the Operating temperature enhancement kit. Note: Make sure the relevant cables pass through the cable clips. Lenovo System x3250 M5Installation and Service Guide...
  • Page 275 Thermal sensor cable Figure 187. Operating temperature enhancement kit connection for 2.5-inch hard disk drive model Chapter 6 Removing and replacing server components...
  • Page 276 The internal routing and connectors for the fixed power supply. The following illustration shows the internal routing and connectors for the power supply cable. Note: Make sure the relevant cables pass through the cable clips. Lenovo System x3250 M5Installation and Service Guide...
  • Page 277 Figure 189. Power cable connection Cabling the operator information panel cable The internal routing and connectors for the operator information panel cable. The following notes describe additional information you must consider when you install or remove the operator information panel cable: •...
  • Page 278 Pressing on one side of the cable connector might cause damage to the cable or connector. The following illustrations show the internal routing and connectors for the front USB cable. Note: Make sure the relevant cables pass through the cable clips. Lenovo System x3250 M5Installation and Service Guide...
  • Page 279 Figure 191. USB cable connection Cabling the hard disk drive with software RAID signal cable The internal routing and connectors for the simple-swap hard disk drive with software RAID signal cable. The following illustrations show the internal routing and connectors for the simple-swap hard disk drive with software RAID signal cable.
  • Page 280 Figure 192. 3.5-inch simple-swap hard disk drive with software RAID signal cable connection for fixed power supply model Lenovo System x3250 M5Installation and Service Guide...
  • Page 281 Figure 193. 2.5-inch simple-swap hard disk drive with software RAID signal cable connection for fixed power supply model Chapter 6 Removing and replacing server components...
  • Page 282 The following illustrations show the internal routing and connectors for the 2.5-inch and 3.5-inch hot-swap hard disk drive models with ServeRAID SAS/SATA controller. Note: Make sure the relevant cables pass through the cable clips. Lenovo System x3250 M5Installation and Service Guide...
  • Page 283 Figure 195. 2.5-inch hot-swap hard disk drive with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the right side) Chapter 6 Removing and replacing server components...
  • Page 284 Figure 196. 2.5-inch hot-swap hard disk drive with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the left side) Lenovo System x3250 M5Installation and Service Guide...
  • Page 285 Figure 197. 3.5-inch hot-swap hard disk drive with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the right side) Chapter 6 Removing and replacing server components...
  • Page 286 The following illustrations show the internal routing and connectors for the 2.5-inch and 3.5-inch simple-swap hard disk drive models with ServeRAID SAS/SATA controller. Note: Make sure the relevant cables pass through the cable clips. Lenovo System x3250 M5Installation and Service Guide...
  • Page 287 Figure 199. 2.5-inch simple-swap hard disk drive with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the right side) Chapter 6 Removing and replacing server components...
  • Page 288 Figure 200. 2.5-inch simple-swap hard disk drive with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the left side) Lenovo System x3250 M5Installation and Service Guide...
  • Page 289 Figure 201. 3.5-inch simple-swap hard disk drive with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the right side) Chapter 6 Removing and replacing server components...
  • Page 290 (redundant power supply model). The following illustrations show the internal routing and connectors for the 2.5-inch hot-swap hard disk drive models with ServeRAID SAS/SATA controller. Note: Make sure the relevant cables pass through the cable clips. Lenovo System x3250 M5Installation and Service Guide...
  • Page 291 Figure 203. Four hot-swap hard disk drives with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the right side) Chapter 6 Removing and replacing server components...
  • Page 292 Figure 204. Four hot-swap hard disk drives with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the left side) Lenovo System x3250 M5Installation and Service Guide...
  • Page 293 Figure 205. Eight hot-swap hard disk drives with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the left side) Note: Make sure you connect the mini-SAS cable connector 0 to the hot-swap hard disk drive backplane 0 and the mini-SAS cable connector 1 to the hot-swap hard disk drive backplane 1. Cabling the simple-swap hard disk drive with ServeRAID SAS/SATA controller (redundant power supply model) The internal routing and connectors for the simple-swap hard disk drive with ServeRAID SAS/SATA controller...
  • Page 294 Figure 206. Four simple-swap hard disk drives with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the right side) Lenovo System x3250 M5Installation and Service Guide...
  • Page 295 Figure 207. Four simple-swap hard disk drives with ServeRAID SAS/SATA controller cable connection (hardware RAID card inserted on the left side) Chapter 6 Removing and replacing server components...
  • Page 296 Note: Make sure you connect the mini-SAS cable connector 0 to the simple-swap hard disk drive backplate assembly 0 and the mini-SAS cable connector 1 to the simple-swap hard disk drive backplate assembly 1. Lenovo System x3250 M5Installation and Service Guide...
  • Page 297: Appendix A. Integrated Management Module Ii (Imm2) Error Messages

    • System: The event is the result of a system error or a configuration change. device is the specific device in the server that caused the event to be generated. Serviceable Specifies whether user action is required to correct the problem. CIM Information © Copyright Lenovo 2015...
  • Page 298: List Of Imm Events

    System - IMM Network event SNMP Trap ID CIM Information Prefix: IMM ID: 0001 User Response Information only; no action is required. • 40000002-00000000 : Certificate Authority [arg1] has detected a [arg2] Certificate Error. Lenovo System x3250 M5Installation and Service Guide...
  • Page 299 This message is for the use case when there is an error with an SSL Server, SSL Client, or SSL Trusted CA Certificate. May also be shown as 4000000200000000 or 0x4000000200000000 Severity Error Serviceable Automatically notify support Alert Category System - SSL certification SNMP Trap ID CIM Information Prefix: IMM ID: 0002...
  • Page 300 • 40000006-00000000 : Ethernet locally administered MAC address modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port MAC address setting. May also be shown as 4000000600000000 or 0x4000000600000000 Lenovo System x3250 M5Installation and Service Guide...
  • Page 301 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0006 User Response Information only; no action is required. • 40000007-00000000 : Ethernet interface [arg1] by user [arg2]. This message is for the use case where a user enables or disabled the ethernet interface. May also be shown as 4000000700000000 or 0x4000000700000000 Severity Info...
  • Page 302 • 4000000a-00000000 : IP subnet mask of network interface modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the IP subnet mask of a Management Controller. May also be shown as 4000000a00000000 or 0x4000000a00000000 Severity Info Lenovo System x3250 M5Installation and Service Guide...
  • Page 303 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0010 User Response Information only; no action is required. • 4000000b-00000000 : IP address of default gateway modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the default gateway IP address of a Management Controller.
  • Page 304 • 4000000e-00000000 : Remote Login Successful. Login ID: [arg1] from [arg2] at IP address [arg3]. This message is for the use case where a user successfully logs in to a Management Controller. May also be shown as 4000000e00000000 or 0x4000000e00000000 Severity Info Serviceable Lenovo System x3250 M5Installation and Service Guide...
  • Page 305 Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0014 User Response Information only; no action is required. • 4000000f-00000000 : Attempting to [arg1] server [arg2] by user [arg3]. This message is for the use case where a user is using the Management Controller to perform a power function on the system.
  • Page 306 [arg1] from WEB browser at IP address [arg2]. This message is for the use case where a remote user has failed to establish a remote control session from a Web browser session. May also be shown as 4000001200000000 or 0x4000001200000000 Lenovo System x3250 M5Installation and Service Guide...
  • Page 307 Severity Info Serviceable Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0018 User Response Make sure that the correct login ID and password are being used. • 40000013-00000000 : Remote access attempt failed. Invalid userid or password received. Userid is [arg1] from TELNET client at IP address [arg2].
  • Page 308 GW@=[arg6], DNS1@=[arg7] . This message is for the use case where a Management Controller IP address and configuration has been assigned by the DHCP server. May also be shown as 4000001600000000 or 0x4000001600000000 Lenovo System x3250 M5Installation and Service Guide...
  • Page 309 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0022 User Response Information only; no action is required. • 40000017-00000000 : ENET[[arg1]] IP-Cfg:HstName=[arg2], IP@=[arg3] ,NetMsk=[arg4], GW@=[arg5] . This message is for the use case where a Management Controller IP address and configuration has been assigned statically using user data.
  • Page 310 • 4000001a-00000000 : DHCP setting changed to [arg1] by user [arg2]. This message is for the use case where a user changes the DHCP setting. May also be shown as 4000001a00000000 or 0x4000001a00000000 Severity Info Serviceable Lenovo System x3250 M5Installation and Service Guide...
  • Page 311 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0026 User Response Information only; no action is required. • 4000001b-00000000 : Management Controller [arg1]: Configuration restored from a file by user [arg2]. This message is for the use case where a user restores a Management Controller configuration from a file. May also be shown as 4000001b00000000 or 0x4000001b00000000 Severity Info...
  • Page 312 5. Update the IMM firmware. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. Lenovo System x3250 M5Installation and Service Guide...
  • Page 313 • 4000001e-00000000 : Running the backup Management Controller [arg1] main application. This message is for the use case where a Management Controller has resorted to running the backup main application. May also be shown as 4000001e00000000 or 0x4000001e00000000 Severity Warning Serviceable Automatically notify support Alert Category...
  • Page 314 This message is for the use case where a Management Controller clock has been set from the Network Time Protocol server. May also be shown as 4000002100000000 or 0x4000002100000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0033 Lenovo System x3250 M5Installation and Service Guide...
  • Page 315 User Response Information only; no action is required. • 40000022-00000000 : SSL data in the Management Controller [arg1] configuruation data is invalid. Clearing configuration data region and disabling SSL. This message is for the use case where a Management Controller has detected invalid SSL data in the configuration data and is clearing the configuration data region and disabling the SSL.
  • Page 316 This message is for the use case where a Management Controller Event Log on a system is 75% full. May also be shown as 4000002500000000 or 0x4000002500000000 Severity Info Serviceable Automatically notify support Alert Category System - Event Log 75% full SNMP Trap ID Lenovo System x3250 M5Installation and Service Guide...
  • Page 317 CIM Information Prefix: IMM ID: 0037 User Response Information only; no action is required. • 40000026-00000000 : The [arg1] on system [arg2] is 100% full. This message is for the use case where a Management Controller Event Log on a system is 100% full. May also be shown as 4000002600000000 or 0x4000002600000000 Severity Info...
  • Page 318 This message is for the use case where a user has failed to log in to a Management Controller from SSH. May also be shown as 4000002900000000 or 0x4000002900000000 Severity Info Serviceable Automatically notify support Alert Category System - Remote Login Lenovo System x3250 M5Installation and Service Guide...
  • Page 319 SNMP Trap ID CIM Information Prefix: IMM ID: 0041 User Response Complete the following steps until the problem is solved: 1. Make sure that the correct login ID and password are being used. 2. Have the system administrator reset the login ID or password. •...
  • Page 320 • 4000002d-00000000 : DDNS setting changed to [arg1] by user [arg2]. DDNS setting changed by user May also be shown as 4000002d00000000 or 0x4000002d00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID Lenovo System x3250 M5Installation and Service Guide...
  • Page 321 CIM Information Prefix: IMM ID: 0045 User Response Information only; no action is required. • 4000002e-00000000 : DDNS registration successful. The domain name is [arg1]. DDNS registation and values May also be shown as 4000002e00000000 or 0x4000002e00000000 Severity Info Serviceable Automatically notify support Alert Category none...
  • Page 322 IPv6 static address assignment method is enabled by user May also be shown as 4000003100000000 or 0x4000003100000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0049 User Response Lenovo System x3250 M5Installation and Service Guide...
  • Page 323 Information only; no action is required. • 40000032-00000000 : IPv6 DHCP enabled by user [arg1]. IPv6 DHCP assignment method is enabled by user May also be shown as 4000003200000000 or 0x4000003200000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0050...
  • Page 324 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0053 User Response Information only; no action is required. • 40000036-00000000 : IPv6 stateless auto-configuration disabled by user [arg1]. Lenovo System x3250 M5Installation and Service Guide...
  • Page 325 IPv6 statless auto-assignment method is disabled by user May also be shown as 4000003600000000 or 0x4000003600000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0054 User Response Information only; no action is required. •...
  • Page 326 4000003a-00000000 : IPv6 static address of network interface modified from [arg1] to [arg2] by user [arg3]. A user modifies the IPv6 static address of a Management Controller May also be shown as 4000003a00000000 or 0x4000003a00000000 Lenovo System x3250 M5Installation and Service Guide...
  • Page 327 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0058 User Response Information only; no action is required. • 4000003b-00000000 : DHCPv6 failure, no IP address assigned. S DHCP6 server fails to assign an IP address to a Management Controller. May also be shown as 4000003b00000000 or 0x4000003b00000000 Severity Warning...
  • Page 328 May also be shown as 4000003d00000000 or 0x4000003d00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0061 User Response Information only; no action is required. Lenovo System x3250 M5Installation and Service Guide...
  • Page 329 • 4000003e-00000000 : SSH port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the SSH port number May also be shown as 4000003e00000000 or 0x4000003e00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0062 User Response...
  • Page 330 Information only; no action is required. • 40000042-00000000 : CIM/XML HTTPS port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the CIM HTTPS port number May also be shown as 4000004200000000 or 0x4000004200000000 Lenovo System x3250 M5Installation and Service Guide...
  • Page 331 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0066 User Response Information only; no action is required. • 40000043-00000000 : SNMP Agent port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the SNMP Agent port number May also be shown as 4000004300000000 or 0x4000004300000000 Severity...
  • Page 332 • 40000046-00000000 : Remote Presence port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Remote Presence port number May also be shown as 4000004600000000 or 0x4000004600000000 Severity Info Serviceable Lenovo System x3250 M5Installation and Service Guide...
  • Page 333 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0070 User Response Information only; no action is required. • 40000047-00000000 : LED [arg1] state changed to [arg2] by [arg3]. A user has modified the state of an LED May also be shown as 4000004700000000 or 0x4000004700000000 Severity Info...
  • Page 334 Information only; no action is required. • 4000004a-00000000 : SNMP [arg1] disabled by user [arg2] . A user disabled SNMPv1 or SNMPv3 or Traps May also be shown as 4000004a00000000 or 0x4000004a00000000 Severity Info Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 335 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0074 User Response Information only; no action is required. • 4000004b-00000000 : SNMPv1 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4], Address=[arg5], . A user changed the SNMP community string May also be shown as 4000004b00000000 or 0x4000004b00000000 Severity Info...
  • Page 336 4000004e-00000000 : Serial Redirection set by user [arg1]: Mode=[arg2], BaudRate=[arg3], StopBits=[arg4], Parity=[arg5], SessionTerminateSequence=[arg6]. A user configured the Serial Port mode May also be shown as 4000004e00000000 or 0x4000004e00000000 Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3250 M5Installation and Service Guide...
  • Page 337 none SNMP Trap ID CIM Information Prefix: IMM ID: 0078 User Response Information only; no action is required. • 4000004f-00000000 : Date and Time set by user [arg1]: Date=[arg2], Time-[arg3], DST Auto-adjust=[arg4], Timezone=[arg5]. A user configured the Date and Time settings May also be shown as 4000004f00000000 or 0x4000004f00000000 Severity Info...
  • Page 338 • 40000052-00000000 : Server [arg1] scheduled for [arg2] at [arg3] by user [arg4]. A user configured a Server Power action at a specific time May also be shown as 4000005200000000 or 0x4000005200000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID Lenovo System x3250 M5Installation and Service Guide...
  • Page 339 CIM Information Prefix: IMM ID: 0082 User Response Information only; no action is required. • 40000053-00000000 : Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4]. A user configured a recurring Server Power Action May also be shown as 4000005300000000 or 0x4000005300000000 Severity Info Serviceable...
  • Page 340 May also be shown as 4000005600000000 or 0x4000005600000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0086 User Response Information only; no action is required. Lenovo System x3250 M5Installation and Service Guide...
  • Page 341 • 40000057-00000000 : Telnet [arg1] by user [arg2]. A user enables or disables Telnet services May also be shown as 4000005700000000 or 0x4000005700000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0087 User Response Information only;...
  • Page 342 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0090 User Response Information only; no action is required. • 4000005b-00000000 : Secure Web services (HTTPS) [arg1] by user [arg2]. Lenovo System x3250 M5Installation and Service Guide...
  • Page 343 A user enables or disables Secure web services May also be shown as 4000005b00000000 or 0x4000005b00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0091 User Response Information only; no action is required. •...
  • Page 344 User Response Information only; no action is required. • 4000005f-00000000 : Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5]. A user configures Server Timeouts May also be shown as 4000005f00000000 or 0x4000005f00000000 Lenovo System x3250 M5Installation and Service Guide...
  • Page 345 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0095 User Response Information only; no action is required. • 40000060-00000000 : License key for [arg1] added by user [arg2]. A user installs License Key May also be shown as 4000006000000000 or 0x4000006000000000 Severity Info...
  • Page 346 40000063-00000000 : Global Login Account Security set by user [arg1]: PasswordRequired=[arg2], PasswordExpirationPeriod=[arg3], MinimumPasswordReuseCycle=[arg4], MinimumPasswordLength=[arg5], MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8], MinimumDifferentCharacters=[arg9], DefaultIDExpired=[arg10], ChangePasswordFirstAccess=[arg11]. A user changes the Global Login Account Security Settings to Legacy May also be shown as 4000006300000000 or 0x4000006300000000 Lenovo System x3250 M5Installation and Service Guide...
  • Page 347 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0099 User Response Information only; no action is required. • 40000064-00000000 : User [arg1] created. A user account was created May also be shown as 4000006400000000 or 0x4000006400000000 Severity Info Serviceable...
  • Page 348 User Response Information only; no action is required. • 40000067-00000000 : User [arg1] role set to [arg2]. A user account role assigned May also be shown as 4000006700000000 or 0x4000006700000000 Severity Info Serviceable Lenovo System x3250 M5Installation and Service Guide...
  • Page 349 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0103 User Response Information only; no action is required. • 40000068-00000000 : User [arg1] custom privileges set: [arg2]. User account priveleges assigned May also be shown as 4000006800000000 or 0x4000006800000000 Severity Info Serviceable...
  • Page 350 • 4000006b-00000000 : SSH Client key imported for user [arg1] from [arg2]. User imported an SSH Client key May also be shown as 4000006b00000000 or 0x4000006b00000000 Severity Info Serviceable Automatically notify support Alert Category none Lenovo System x3250 M5Installation and Service Guide...
  • Page 351 SNMP Trap ID CIM Information Prefix: IMM ID: 0107 User Response Information only; no action is required. • 4000006c-00000000 : SSH Client key removed from user [arg1]. User removed an SSH Client key May also be shown as 4000006c00000000 or 0x4000006c00000000 Severity Info Serviceable...
  • Page 352 Address=[arg4], IncludeLog=[arg5], Enabled=[arg6], EnabledAlerts=[arg7], AllowedFilters=[arg8]. A user adds or updates an Alert Recipient May also be shown as 4000006f00000000 or 0x4000006f00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Lenovo System x3250 M5Installation and Service Guide...
  • Page 353 Prefix: IMM ID: 0111 User Response Information only; no action is required. • 40000070-00000000 : SNMP Traps enabled by user [arg1]: EnabledAlerts=[arg2], AllowedFilters=[arg3] . A user enabled the SNMP Traps configuration May also be shown as 4000007000000000 or 0x4000007000000000 Severity Info Serviceable Automatically notify support...
  • Page 354 May also be shown as 4000007300000000 or 0x4000007300000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0115 User Response Information only; no action is required. Lenovo System x3250 M5Installation and Service Guide...
  • Page 355 • 40000074-00000000 : The soft minimum power cap value changed from [arg1] watts to [arg2] watts. Soft Minimum Power Cap value changed May also be shown as 4000007400000000 or 0x4000007400000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0116 User Response...
  • Page 356 Prefix: IMM ID: 0119 User Response Information only; no action is required. • 40000078-00000000 : Power capping was deactivated by user [arg1]. Power capping deactivated by user May also be shown as 4000007800000000 or 0x4000007800000000 Lenovo System x3250 M5Installation and Service Guide...
  • Page 357 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0120 User Response Information only; no action is required. • 40000079-00000000 : Static Power Savings mode has been turned on by user [arg1]. Static Power Savings mode turned on by user May also be shown as 4000007900000000 or 0x4000007900000000 Severity...
  • Page 358 • 4000007c-00000000 : Dynamic Power Savings mode has been turned off by user [arg1]. Dynamic Power Savings mode turned off by user May also be shown as 4000007c00000000 or 0x4000007c00000000 Severity Info Serviceable Lenovo System x3250 M5Installation and Service Guide...
  • Page 359 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0124 User Response Information only; no action is required. • 4000007d-00000000 : Power cap and external throttling occurred. Power cap and external throttling occurred May also be shown as 4000007d00000000 or 0x4000007d00000000 Severity Info Serviceable...
  • Page 360 • 40000080-00000000 : Remote Control session started by user [arg1] in [arg2] mode. Remote Control session started May also be shown as 4000008000000000 or 0x4000008000000000 Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3250 M5Installation and Service Guide...
  • Page 361 none SNMP Trap ID CIM Information Prefix: IMM ID: 0128 User Response Information only; no action is required. • 40000081-00000000 : PXE boot requested by user [arg1]. PXE boot requested May also be shown as 4000008100000000 or 0x4000008100000000 Severity Info Serviceable Automatically notify support Alert Category...
  • Page 362 IMM firmware to the same level on all nodes. A mismatch of IMM firmware has been detected between nodes May also be shown as 4000008400000000 or 0x4000008400000000 Severity Error Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3250 M5Installation and Service Guide...
  • Page 363 CIM Information Prefix: IMM ID: 0132 User Response Attempt to flash the IMM firmware to the same level on all nodes. • 40000085-00000000 : FPGA firmware mismatch between nodes [arg1] and [arg2]. Please attempt to flash the FPGA firmware to the same level on all nodes. A mismatch of FPGA firmware has been detected between nodes May also be shown as 4000008500000000 or 0x4000008500000000 Severity...
  • Page 364 This message is for the use case where a user restores a Management Controller configuration from a file and it completes. May also be shown as 4000008800000000 or 0x4000008800000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0136 User Response Lenovo System x3250 M5Installation and Service Guide...
  • Page 365 Information only; no action is required. • 40000089-00000000 : Management Controller [arg1]: Configuration restoration from a file by user [arg2] failed to complete. This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to complete.
  • Page 366 (CMOS Battery) This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has asserted. May also be shown as 800100020701ffff or 0x800100020701ffff Severity Warning Serviceable Lenovo System x3250 M5Installation and Service Guide...
  • Page 367 Automatically notify support Alert Category Warning - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0476 User Response Replace the system battery. • 80010202-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted.
  • Page 368 Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0480 User Response 1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system board. Lenovo System x3250 M5Installation and Service Guide...
  • Page 369 2. Replace the failing fan. (n = fan number) • 80010204-1d03ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. (Fan 3 Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted.
  • Page 370 (PCI Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107010701ffff or 0x800107010701ffff Severity Lenovo System x3250 M5Installation and Service Guide...
  • Page 371 Warning Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0490 User Response 1. Reduce the temperature. 2. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.
  • Page 372 This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107012701ffff or 0x800107012701ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0490 Lenovo System x3250 M5Installation and Service Guide...
  • Page 373 User Response 1. Reduce the temperature. 2. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. • 80010701-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted.
  • Page 374 3. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. • 80010901-0703ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (Ambient 1 Temp) Lenovo System x3250 M5Installation and Service Guide...
  • Page 375 This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109010703ffff or 0x800109010703ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response...
  • Page 376 • 80010902-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109020701ffff or 0x800109020701ffff Severity Error Lenovo System x3250 M5Installation and Service Guide...
  • Page 377 Serviceable Automatically notify support Alert Category Critical - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response If the specified sensor is Planar 3.3V or Planar 5V, (trained technician only) replace the system board. If the specified sensor is Planar 12V, complete the following steps until the problem is solved: 1.
  • Page 378 SNMP Trap ID CIM Information Prefix: PLAT ID: 0498 User Response Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. Lenovo System x3250 M5Installation and Service Guide...
  • Page 379 • 80010b01-2701ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. (Ambient 2 Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b012701ffff or 0x80010b012701ffff Severity Error Serviceable...
  • Page 380 May also be shown as 800300122301ffff or 0x800300122301ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0509 User Response No action; information only. Lenovo System x3250 M5Installation and Service Guide...
  • Page 381 • 8007010f-2582ffff : Sensor [SensorElementName] has transitioned from normal to non-critical state. (I/O Resources) This message is for the use case when an implementation has detected a Sensor transitioned to non-critical from normal. May also be shown as 8007010f2582ffff or 0x8007010f2582ffff Severity Warning Serviceable...
  • Page 382 3. Make sure that the heat sink for microprocessor n is installed correctly. 4. (Trained technician only) Replace microprocessor n. (n = microprocessor number) • 80070201-0701ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state. (VR Hot) Lenovo System x3250 M5Installation and Service Guide...
  • Page 383 This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702010701ffff or 0x800702010701ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response...
  • Page 384 (PS 2 Fan Fault) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702040a02ffff or 0x800702040a02ffff Severity Error Lenovo System x3250 M5Installation and Service Guide...
  • Page 385 Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the power-supply fan. 2.
  • Page 386 This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 8007020f2201ffff or 0x8007020f2201ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other Lenovo System x3250 M5Installation and Service Guide...
  • Page 387 SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. If enabling TXT is not required, disable TXT from the Setup Utility. 2. If enabling TXT is required, verify that the TPM is enabled and activated from the Setup Utility. 3.
  • Page 388 3. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. Lenovo System x3250 M5Installation and Service Guide...
  • Page 389 4. Replace any failing device. 5. (Trained technician only) Replace the system board. • 80070301-0301ffff : Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. (CPU 1 OverTemp) This message is for the use case when an implementation has detected a Sensor transitioned to non-recoverable from less severe.
  • Page 390 This message is for the use case when an implementation has detected a Sensor transitioned to non-recoverable. May also be shown as 800706080a02ffff or 0x800706080a02ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID Lenovo System x3250 M5Installation and Service Guide...
  • Page 391 CIM Information Prefix: PLAT ID: 0530 User Response If the specified sensor is PS n 12V OC Fault, complete the following steps until the problem is solved: Use the IBM Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to http://www-03.ibm.com/systems/bladecenter/resources/powerconfig.html.
  • Page 392 This message is for the use case when Redundancy Lost has asserted. May also be shown as 800b01081301ffff or 0x800b01081301ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Redundant Power Supply SNMP Trap ID CIM Information Prefix: PLAT ID: 0802 User Response Lenovo System x3250 M5Installation and Service Guide...
  • Page 393 1. Check the LEDs for both power supplies. 2. Follow the actions in Power-supply LEDs. • 806f0007-0301ffff : [ProcessorElementName] has Failed with IERR. (CPU 1) This message is for the use case when an implementation has detected a Processor Failed - IERR Condition.
  • Page 394 • 806f0009-1301ffff : [PowerSupplyElementName] has been turned off. (Host Power) This message is for the use case when an implementation has detected a Power Unit that has been Disabled. May also be shown as 806f00091301ffff or 0x806f00091301ffff Severity Info Lenovo System x3250 M5Installation and Service Guide...
  • Page 395 Serviceable Automatically notify support Alert Category System - Power Off SNMP Trap ID CIM Information Prefix: PLAT ID: 0106 User Response No action; information only. • 806f000d-0400ffff : The Drive [StorageVolumeElementName] has been added. (Drive 0) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0400ffff or 0x806f000d0400ffff Severity Info...
  • Page 396 • 806f000d-0403ffff : The Drive [StorageVolumeElementName] has been added. (Drive 3) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0403ffff or 0x806f000d0403ffff Severity Info Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 397 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0404ffff : The Drive [StorageVolumeElementName] has been added. (Drive 4) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0404ffff or 0x806f000d0404ffff Severity Info...
  • Page 398 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0407ffff or 0x806f000d0407ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3250 M5Installation and Service Guide...
  • Page 399 CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000f-220101ff : The System [ComputerSystemElementName] has detected no memory in the system. (ABR Status) This message is for the use case when an implementation has detected that memory was detected in the system.
  • Page 400 This is a UEFI detected event. The UEFI(POST) error code for this event can be found in the logged IMM message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section of the Information Center for the appropriate user response. Firmware Error : Sys Boot Status : Lenovo System x3250 M5Installation and Service Guide...
  • Page 401 • 806f000f-220104ff : The System [ComputerSystemElementName]has encountered a motherboard failure. (ABR Status) This message is for the use case when an implementation has detected that a fatal motherboard failure in the system. May also be shown as 806f000f220104ff or 0x806f000f220104ff Severity Error Serviceable...
  • Page 402 Firmware BIOS (ROM) corruption was detected on the system during POST. May also be shown as 806f000f22010bff or 0x806f000f22010bff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID Lenovo System x3250 M5Installation and Service Guide...
  • Page 403 CIM Information Prefix: PLAT ID: 0850 User Response 1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs). 2. Recover the server firmware from the backup page: a. Restart the server. b. At the prompt, press F3 to recover the firmware. 3.
  • Page 404 If the NMI button has not been pressed, complete the following steps: 1. Make sure that the NMI button is not pressed. 2. Replace the operator information panel cable. 3. Replace the operator information panel. Lenovo System x3250 M5Installation and Service Guide...
  • Page 405 • 806f0021-2201ffff : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (No Op ROM Space) This message is for the use case when an implementation has detected a Fault in a slot. May also be shown as 806f00212201ffff or 0x806f00212201ffff Severity Error Serviceable Automatically notify support...
  • Page 406 If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. Lenovo System x3250 M5Installation and Service Guide...
  • Page 407 4. Remove both adapters. 5. Replace the riser card. 6. (Trained service technicians only) Replace the system board. • 806f0021-3002ffff : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (PCI 2) This message is for the use case when an implementation has detected a Fault in a slot. May also be shown as 806f00213002ffff or 0x806f00213002ffff Severity Error...
  • Page 408 • 806f0108-0a01ffff : [PowerSupplyElementName] has Failed. (Power Supply 1) This message is for the use case when an implementation has detected a Power Supply has failed. May also be shown as 806f01080a01ffff or 0x806f01080a01ffff Lenovo System x3250 M5Installation and Service Guide...
  • Page 409 Severity Error Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0086 User Response 1. Reseat power supply n. 2. If the power-on LED is not lit and the power-supply error LED is lit, replace power supply n. 3.
  • Page 410 This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c2001ffff or 0x806f010c2001ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 Lenovo System x3250 M5Installation and Service Guide...
  • Page 411 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 412 7. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10. If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server to the power source and restart the server. Lenovo System x3250 M5Installation and Service Guide...
  • Page 413 8. (Trained Service technician only) Replace the affected microprocessor. • 806f010c-2004ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4) This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c2004ffff or 0x806f010c2004ffff Severity Error Serviceable...
  • Page 414 This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0400ffff or 0x806f010d0400ffff Severity Error Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 415 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
  • Page 416 This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0403ffff or 0x806f010d0403ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3250 M5Installation and Service Guide...
  • Page 417 CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.
  • Page 418 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. Lenovo System x3250 M5Installation and Service Guide...
  • Page 419 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
  • Page 420 • 806f0207-0301ffff : [ProcessorElementName] has Failed with FRB1/BIST condition. (CPU 1) This message is for the use case when an implementation has detected a Processor Failed - FRB1/BIST condition. May also be shown as 806f02070301ffff or 0x806f02070301ffff Lenovo System x3250 M5Installation and Service Guide...
  • Page 421 Severity Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0044 User Response 1. Make sure that the latest levels of firmware and device drivers are installed for all adapters and standard devices, such as Ethernet, SCSI, and SAS.
  • Page 422 806f020d-0402ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 2) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0402ffff or 0x806f020d0402ffff Severity Lenovo System x3250 M5Installation and Service Guide...
  • Page 423 Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the backplane.
  • Page 424 [ComputerSystemElementName]. (Drive 5) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0405ffff or 0x806f020d0405ffff Severity Warning Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 425 Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the backplane.
  • Page 426 This message is for the use case when an implementation has detected a Poweroff by Watchdog has occurred. May also be shown as 806f02232101ffff or 0x806f02232101ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3250 M5Installation and Service Guide...
  • Page 427 CIM Information Prefix: PLAT ID: 0372 User Response No action; information only. • 806f0308-0a01ffff : [PowerSupplyElementName] has lost input. (Power Supply 1) This message is for the use case when an implementation has detected a Power Supply that has input that has been lost.
  • Page 428 LEDs on the system board or the event logs) to a different memory channel or microprocessor. 5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. Lenovo System x3250 M5Installation and Service Guide...
  • Page 429 6. (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board. 7. (Trained service technician only) If the problem is related to microprocessor socket pins, replace the system board.
  • Page 430 806f030c-2004ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4) This message is for the use case when an implementation has detected a Memory Scrub failure. May also be shown as 806f030c2004ffff or 0x806f030c2004ffff Lenovo System x3250 M5Installation and Service Guide...
  • Page 431 Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. 1.
  • Page 432 This message is for the use case when an implementation has detected a Software NMI. May also be shown as 806f03131701ffff or 0x806f03131701ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0228 User Response Lenovo System x3250 M5Installation and Service Guide...
  • Page 433 1. Check the device driver. 2. Reinstall the device driver. 3. Update all device drivers to the latest level. 4. Update the firmware (UEFI and IMM). • 806f0323-2101ffff : Power cycle of system [ComputerSystemElementName] initiated by watchdog [WatchdogElementName]. (IPMI Watchdog) This message is for the use case when an implementation has detected a Power Cycle by Watchdog occurred.
  • Page 434 806f040c-2003ffff : [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. (DIMM 3) This message is for the use case when an implementation has detected that Memory has been Disabled. May also be shown as 806f040c2003ffff or 0x806f040c2003ffff Lenovo System x3250 M5Installation and Service Guide...
  • Page 435 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0131 User Response 1. Make sure the DIMM is installed correctly. 2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server.
  • Page 436 • 806f0413-2582ffff : A PCI PERR has occurred on system [ComputerSystemElementName]. (PCIs) This message is for the use case when an implementation has detected a PCI PERR. May also be shown as 806f04132582ffff or 0x806f04132582ffff Severity Error Serviceable Lenovo System x3250 M5Installation and Service Guide...
  • Page 437 Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0232 User Response 1. Check the PCI LED. 2. Reseat the affected adapters and riser cards. 3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require specific code levels or coordinated code updates.
  • Page 438 5. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board. 6. (Trained technician only) Replace the affected microprocessor. Lenovo System x3250 M5Installation and Service Guide...
  • Page 439 • 806f050c-2003ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached. May also be shown as 806f050c2003ffff or 0x806f050c2003ffff Severity Warning Serviceable...
  • Page 440 Reached. May also be shown as 806f050c2581ffff or 0x806f050c2581ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0144 User Response Lenovo System x3250 M5Installation and Service Guide...
  • Page 441 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. 3.
  • Page 442 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. Lenovo System x3250 M5Installation and Service Guide...
  • Page 443 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. 6. Replace the hard disk drive that is indicated by a lit status LED. • 806f050d-0403ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 3) This message is for the use case when an implementation has detected that an Array is Critical.
  • Page 444 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. 6. Replace the hard disk drive that is indicated by a lit status LED. Lenovo System x3250 M5Installation and Service Guide...
  • Page 445 • 806f050d-0406ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 6) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0406ffff or 0x806f050d0406ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
  • Page 446 4. Make sure that the adapter is supported. For a list of supported optional devices, see http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/. 5. Remove both adapters. 6. Replace the PCIe adapters. 7. Replace the riser card. Lenovo System x3250 M5Installation and Service Guide...
  • Page 447 • 806f052b-2101ffff : Invalid or Unsupported firmware or software was detected on system [ComputerSystemElementName]. (IMM2 FW Failover) This message is for the use case when an implementation has detected an Invalid/Unsupported Firmware/Software Version. May also be shown as 806f052b2101ffff or 0x806f052b2101ffff Severity Error Serviceable...
  • Page 448 • 806f060d-0401ffff : Array [ComputerSystemElementName] has failed. (Drive 1) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0401ffff or 0x806f060d0401ffff Lenovo System x3250 M5Installation and Service Guide...
  • Page 449 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
  • Page 450 • 806f060d-0404ffff : Array [ComputerSystemElementName] has failed. (Drive 4) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0404ffff or 0x806f060d0404ffff Severity Error Serviceable Automatically notify support Alert Category Lenovo System x3250 M5Installation and Service Guide...
  • Page 451 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3.
  • Page 452 Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. Lenovo System x3250 M5Installation and Service Guide...
  • Page 453 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. • 806f070c-2001ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected.
  • Page 454 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2004ffff or 0x806f070c2004ffff Severity Error Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 455 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-2581ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 456 806f070d-0402ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 2) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0402ffff or 0x806f070d0402ffff Severity Info Serviceable Lenovo System x3250 M5Installation and Service Guide...
  • Page 457 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-0403ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 3) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
  • Page 458 806f070d-0406ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 6) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0406ffff or 0x806f070d0406ffff Severity Lenovo System x3250 M5Installation and Service Guide...
  • Page 459 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-0407ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 7) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
  • Page 460 806f0813-2581ffff : A Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (DIMMs) This message is for the use case when an implementation has detected a Bus Uncorrectable Error. May also be shown as 806f08132581ffff or 0x806f08132581ffff Severity Error Lenovo System x3250 M5Installation and Service Guide...
  • Page 461 Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0240 User Response 1. Check the system-event log. 2. Check the DIMM error LEDs. 3. Remove the failing DIMM from the system board. 4.
  • Page 462 806f0823-2101ffff : Watchdog Timer interrupt occurred for [WatchdogElementName]. (IPMI Watchdog) This message is for the use case when an implementation has detected a Watchdog Timer interrupt occurred. May also be shown as 806f08232101ffff or 0x806f08232101ffff Severity Info Lenovo System x3250 M5Installation and Service Guide...
  • Page 463 Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0376 User Response No action; information only. • 806f090c-2001ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 1) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2001ffff or 0x806f090c2001ffff Severity Warning...
  • Page 464 Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2004ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 4) Lenovo System x3250 M5Installation and Service Guide...
  • Page 465 This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2004ffff or 0x806f090c2004ffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1.
  • Page 466 [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2002ffff or 0x806f0a0c2002ffff Severity Lenovo System x3250 M5Installation and Service Guide...
  • Page 467 Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
  • Page 468 (CMOS Battery) This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has deasserted. May also be shown as 810100020701ffff or 0x810100020701ffff Severity Info Serviceable Lenovo System x3250 M5Installation and Service Guide...
  • Page 469 Automatically notify support Alert Category Warning - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0477 User Response No action; information only. • 81010202-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. (CMOS Battery) This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted.
  • Page 470 (Fan 3 Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted. May also be shown as 810102041d03ffff or 0x810102041d03ffff Lenovo System x3250 M5Installation and Service Guide...
  • Page 471 Severity Info Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0481 User Response No action; information only. • 81010204-1d04ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. (Fan 4 Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted.
  • Page 472 • 81010701-0702ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (VRD Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107010702ffff or 0x810107010702ffff Lenovo System x3250 M5Installation and Service Guide...
  • Page 473 Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. • 81010701-0703ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (Ambient 1 Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted.
  • Page 474 81010901-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (PCI Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109010701ffff or 0x810109010701ffff Lenovo System x3250 M5Installation and Service Guide...
  • Page 475 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. • 81010901-0702ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (VRD Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted.
  • Page 476 81010901-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (PCH Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109012d01ffff or 0x810109012d01ffff Lenovo System x3250 M5Installation and Service Guide...
  • Page 477 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. • 81010902-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted.
  • Page 478 81010b01-0703ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (Ambient 1 Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. Lenovo System x3250 M5Installation and Service Guide...
  • Page 479 May also be shown as 81010b010703ffff or 0x81010b010703ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. • 81010b01-2701ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted.
  • Page 480 Prefix: PLAT ID: 0508 User Response No action; information only. • 81030012-2301ffff : Sensor [SensorElementName] has asserted. (OS RealTime Mod) This message is for the use case when an implementation has detected a Sensor has asserted. Lenovo System x3250 M5Installation and Service Guide...
  • Page 481 May also be shown as 810300122301ffff or 0x810300122301ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0508 User Response No action; information only. • 8107010f-2582ffff : Sensor [SensorElementName] has deasserted the transition from normal to non-critical state.
  • Page 482 May also be shown as 810702010701ffff or 0x810702010701ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. Lenovo System x3250 M5Installation and Service Guide...
  • Page 483 • 81070202-0701ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (SysBrd Vol Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702020701ffff or 0x810702020701ffff Severity Info Serviceable...
  • Page 484 May also be shown as 810702080a01ffff or 0x810702080a01ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. Lenovo System x3250 M5Installation and Service Guide...
  • Page 485 • 81070208-0a02ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (PS 2 Therm Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702080a02ffff or 0x810702080a02ffff Severity Info Serviceable...
  • Page 486 May also be shown as 810702142201ffff or 0x810702142201ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. Lenovo System x3250 M5Installation and Service Guide...
  • Page 487 • 81070219-0701ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (SysBrd Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702190701ffff or 0x810702190701ffff Severity Info Serviceable...
  • Page 488 May also be shown as 810706080a02ffff or 0x810706080a02ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0531 User Response Lenovo System x3250 M5Installation and Service Guide...
  • Page 489 If the specified sensor is one of the following, PS1 12V OC Fault, PS1 12V OV Fault, PS1 12V UV Fault or PS1 12Vaux Fault: No action; information only. • 810b0108-1301ffff : Redundancy Lost for [RedundancySetElementName] has deasserted. (Power Unit) This message is for the use case when Redundacy Lost has deasserted.
  • Page 490 This message is for the use case when an implementation has detected a Power Supply has been removed. May also be shown as 816f00080a02ffff or 0x816f00080a02ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0085 Lenovo System x3250 M5Installation and Service Guide...
  • Page 491 User Response No action; information only. • 816f0009-1301ffff : [PowerSupplyElementName] has been turned on. (Host Power) This message is for the use case when an implementation has detected a Power Unit that has been Enabled. May also be shown as 816f00091301ffff or 0x816f00091301ffff Severity Info Serviceable...
  • Page 492 816f000d-0402ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 2) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0402ffff or 0x816f000d0402ffff Severity Error Serviceable Lenovo System x3250 M5Installation and Service Guide...
  • Page 493 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2.
  • Page 494 This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0405ffff or 0x816f000d0405ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3250 M5Installation and Service Guide...
  • Page 495 CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4.
  • Page 496 Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0185 User Response If the specified sensor is one of the following, ABR Status, Firmware Error or Sys Boot Status: No action; information only. Lenovo System x3250 M5Installation and Service Guide...
  • Page 497 • 816f0013-1701ffff : System [ComputerSystemElementName] has recovered from a diagnostic interrupt. (NMI State) This message is for the use case when an implementation has detected a recovery from a Front Panel NMI / Diagnostic Interrupt May also be shown as 816f00131701ffff or 0x816f00131701ffff Severity Info Serviceable...
  • Page 498 May also be shown as 816f00213001ffff or 0x816f00213001ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0331 User Response No action; information only. Lenovo System x3250 M5Installation and Service Guide...
  • Page 499 • 816f0021-3002ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName]. (PCI 2) This message is for the use case when an implementation has detected a Fault condition in a slot has been removed. May also be shown as 816f00213002ffff or 0x816f00213002ffff Severity Info Serviceable...
  • Page 500 May also be shown as 816f01080a02ffff or 0x816f01080a02ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0087 User Response No action; information only. Lenovo System x3250 M5Installation and Service Guide...
  • Page 501 • 816f010c-2001ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2001ffff or 0x816f010c2001ffff Severity Info Serviceable Automatically notify support...
  • Page 502 May also be shown as 816f010c2004ffff or 0x816f010c2004ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. Lenovo System x3250 M5Installation and Service Guide...
  • Page 503 • 816f010c-2581ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All DIMMS) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2581ffff or 0x816f010c2581ffff Severity Info Serviceable Automatically notify support...
  • Page 504 User Response No action; information only. • 816f010d-0403ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 3) This message is for the use case when an implementation has detected a Drive was Enabled. Lenovo System x3250 M5Installation and Service Guide...
  • Page 505 May also be shown as 816f010d0403ffff or 0x816f010d0403ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0404ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 4) This message is for the use case when an implementation has detected a Drive was Enabled.
  • Page 506 • 816f010d-0407ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 7) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0407ffff or 0x816f010d0407ffff Severity Info Lenovo System x3250 M5Installation and Service Guide...
  • Page 507 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010f-2201ffff : The System [ComputerSystemElementName] has recovered from a firmware hang. (Firmware Error) This message is for the use case when an implementation has recovered from a System Firmware Hang.
  • Page 508 • 816f020d-0401ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 1) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0401ffff or 0x816f020d0401ffff Severity Info Lenovo System x3250 M5Installation and Service Guide...
  • Page 509 Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-0402ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 2) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
  • Page 510 • 816f020d-0405ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 5) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0405ffff or 0x816f020d0405ffff Lenovo System x3250 M5Installation and Service Guide...
  • Page 511 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-0406ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 6) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
  • Page 512 Supply 2) This message is for the use case when an implementation has detected a Power Supply that has input that has returned to normal. May also be shown as 816f03080a02ffff or 0x816f03080a02ffff Lenovo System x3250 M5Installation and Service Guide...
  • Page 513 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0099 User Response No action; information only. • 816f030c-2001ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 1) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2001ffff or 0x816f030c2001ffff Severity Info...
  • Page 514 816f030c-2004ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 4) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2004ffff or 0x816f030c2004ffff Severity Info Lenovo System x3250 M5Installation and Service Guide...
  • Page 515 Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-2581ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (All DIMMS) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2581ffff or 0x816f030c2581ffff Severity Info...
  • Page 516 816f040c-2002ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2002ffff or 0x816f040c2002ffff Severity Info Serviceable Lenovo System x3250 M5Installation and Service Guide...
  • Page 517 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. • 816f040c-2003ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 3) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2003ffff or 0x816f040c2003ffff Severity Info...
  • Page 518 • 816f0413-2582ffff : A PCI PERR recovery has occurred on system [ComputerSystemElementName]. (PCIs) This message is for the use case when an implementation has detected a PCI PERR recovered. May also be shown as 816f04132582ffff or 0x816f04132582ffff Severity Info Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 519 Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0233 User Response No action; information only. • 816f050c-2001ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed.
  • Page 520 Subsystem [MemoryElementName]. (DIMM 4) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2004ffff or 0x816f050c2004ffff Severity Info Serviceable Lenovo System x3250 M5Installation and Service Guide...
  • Page 521 Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. • 816f050c-2581ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All DIMMS) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed.
  • Page 522 • 816f050d-0402ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 2) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0402ffff or 0x816f050d0402ffff Severity Info Serviceable Lenovo System x3250 M5Installation and Service Guide...
  • Page 523 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0403ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 3) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted.
  • Page 524 • 816f050d-0406ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 6) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0406ffff or 0x816f050d0406ffff Severity Info Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 525 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0407ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 7) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted.
  • Page 526 This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0401ffff or 0x816f060d0401ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive Lenovo System x3250 M5Installation and Service Guide...
  • Page 527 SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0402ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 2) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
  • Page 528 This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0405ffff or 0x816f060d0405ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3250 M5Installation and Service Guide...
  • Page 529 CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0406ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 6) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
  • Page 530 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2002ffff or 0x816f070c2002ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID Lenovo System x3250 M5Installation and Service Guide...
  • Page 531 CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. • 816f070c-2003ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 3) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted.
  • Page 532 This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0400ffff or 0x816f070d0400ffff Severity Info Serviceable Automatically notify support Alert Category System - Other Lenovo System x3250 M5Installation and Service Guide...
  • Page 533 SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. • 816f070d-0401ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 1) This message is for the use case when an implementation has detected that an Array Rebuild has Completed.
  • Page 534 (Drive 4) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0404ffff or 0x816f070d0404ffff Severity Info Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 535 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. • 816f070d-0405ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 5) This message is for the use case when an implementation has detected that an Array Rebuild has Completed.
  • Page 536 • 816f0807-0301ffff : [ProcessorElementName] has been Enabled. (CPU 1) This message is for the use case when an implementation has detected a Processor has been Enabled. May also be shown as 816f08070301ffff or 0x816f08070301ffff Severity Info Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 537 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0060 User Response No action; information only. • 816f0813-2581ffff : System [ComputerSystemElementName]has recovered from an Uncorrectable Bus Error. (DIMMs) This message is for the use case when an implementation has detected a that a system has recovered from a Bus Uncorrectable Error.
  • Page 538 Throttled. (DIMM 1) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2001ffff or 0x816f090c2001ffff Severity Info Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 539 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. • 816f090c-2002ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 2) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2002ffff or 0x816f090c2002ffff Severity Info...
  • Page 540 This message is for the use case when an implementation has detected a Processor is no longer running in the Degraded state. May also be shown as 816f0a070301ffff or 0x816f0a070301ffff Severity Info Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 541 Alert Category Warning - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0039 User Response No action; information only. • 816f0a0c-2001ffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed.
  • Page 542 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2004ffff or 0x816f0a0c2004ffff Severity Info Serviceable Lenovo System x3250 M5Installation and Service Guide...
  • Page 543: Imm Events That Automatically Notify Support

    Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. IMM Events that automatically notify Support You can configure the IBM Flex System Manager or the CMM to automatically notify Support (also known as call home) if certain types of errors are encountered.
  • Page 544 Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 7) 806f050c-2001ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) 806f050c-2002ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) Lenovo System x3250 M5Installation and Service Guide...
  • Page 545 Table 37. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f050c-2003ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3) 806f050c-2004ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4) 806f050c-2581ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 546 Lenovo System x3250 M5Installation and Service Guide...
  • Page 547: Appendix B. Uefi (Post) Error Codes

    • I.2018002 [I.2018002] The device found at Bus % Device % Function % could not be configured due to resource constraints. The Vendor ID for the device is % and the Device ID is %. Explanation: OUT_OF_RESOURCES (PCI Option ROM) Severity © Copyright Lenovo 2015...
  • Page 548 Complete the following steps: 1. Refer to service information for this product section on UEFI Recovery to return system to primary bank. • I.3808004 [I.3808004] The IMM System Event log (SEL) is full. Lenovo System x3250 M5Installation and Service Guide...
  • Page 549 Explanation: IPMI System Event Log is Full Severity Info User Response Complete the following steps: 1. Use IMM Web Interface to clear event log. 2. If IMM communication is unavailable, use F1 Setup to access System Event Logs Menu and Choose Clear IMM System Event Log and Restart Server.
  • Page 550 1. If this node and/or any attached cables were recently installed, moved, serviced or upgraded, a. Reseat Adapter and any attached cables. b. Reload Device Driver c. If device is not recognized, reconfiguring slot to Gen1 or Gen2 may be required. Gen1/Gen2 settings can be configured Lenovo System x3250 M5Installation and Service Guide...
  • Page 551 via F1 Setup -> System Settings -> Devices and I/O Ports -> PCIe Gen1/Gen2/Gen3 Speed Selection, or the ASU Utility. 2. Check IBM Support website for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
  • Page 552 4. Check IBM Support website for an applicable service bulletin or firmware update that applies to this error. 5. Reflash UEFI firmware. 6. Remove and re-install CMOS battery for 30 seconds to clear CMOS contents 7. (Trained service technician only) Replace the system board. Lenovo System x3250 M5Installation and Service Guide...
  • Page 553 • S.3060007 [S.3060007] A firmware fault has been detected in the UEFI image. Explanation: Internal UEFI Firmware Fault Detected, System halted Severity Error User Response Complete the following steps: 1. Check IBM Support website for an applicable service bulletin or firmware update that applies to this error.
  • Page 554 6. (Trained service technician only) Replace affected Processor. 7. (Trained service technician only) Replace system board. • S.51006 [S.51006] A memory mismatch has been detected. Please verify that the memory configuration is valid. Explanation: One or More Mismatched DIMMs Detected Lenovo System x3250 M5Installation and Service Guide...
  • Page 555 Severity Error User Response Complete the following steps: 1. Could follow an uncorrectable memory error or failed memory test. Check log and service that event first. DIMMs disabled by other errors or actions could cause this event. 2. Verify that the DIMMs are installed in the correct population sequence, according to the service information for this product.
  • Page 556 Processor, or this is a single Processor system, replace the Processor. Inspect Processor socket on each Processor removal and replace system board first if damaged or mis-aligned pins are found. 3. (Trained service technician only) Replace the system board. Lenovo System x3250 M5Installation and Service Guide...
  • Page 557 • W.3048006 [W.3048006] UEFI has booted from the backup flash bank due to an Automatic Boot Recovery (ABR) event. Explanation: Automated Boot Recovery, Booting Backup UEFI Image Severity Warning User Response Complete the following steps: 1. Check IBM Support website for an applicable service bulletin or firmware update that applies to this error.
  • Page 558 Explanation: DRIVER HEALTH PROTOCOL: Disconnect Controller Failed. Requires 'Reboot' Severity Warning User Response Complete the following steps: 1. Reboot the system to reconnect the controller. 2. If problem persists, switch to backup UEFI or reflash current UEFI image. Lenovo System x3250 M5Installation and Service Guide...
  • Page 559 3. (Trained service technician only) Replace system board. • W.305800E [W.305800E] DRIVER HEALTH PROTOCOL: Reports Invalid Health Status Driver. Explanation: DRIVER HEALTH PROTOCOL: Reports Invalid Health Status Driver Severity Warning User Response Complete the following steps: 1. Reboot the system. 2.
  • Page 560 1. Complete any administrative tasks requiring the TPM physical presence switch to be in the "ON" position.. 2. Restore the physical presence switch to the "OFF" position and reboot the system. 3. (Trained service technician only) Replace the system board. Lenovo System x3250 M5Installation and Service Guide...
  • Page 561 • W.3938002 [W.3938002] A boot configuration error has been detected. Explanation: Boot Configuration Error Severity Warning User Response Complete the following steps: 1. F1 Setup -> Save Settings 2. Retry OOB config update • W.50001 [W.50001] A DIMM has been disabled due to an error detected during POST. Explanation: DIMM Disabled Severity Warning...
  • Page 562 1. If the system was recently Installed, Moved, or Serviced, makesure the batter is properly seated. 2. Check IBM Support website for an applicable service bulletin or firmware update that applies to this error. 3. Replace CMOS Battery 4. (Trained service technician only) Replace the system board. Lenovo System x3250 M5Installation and Service Guide...
  • Page 563: Appendix C. Dsa Diagnostic Test Results

    Latest level of BMC/IMM • 405-001-000 : BRCM:TestMIIRegisters Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM © Copyright Lenovo 2015...
  • Page 564 Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-004-000 : BRCM:TestInterrupt Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 565 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-005-000 : BRCM:TestLoopbackMAC Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA –...
  • Page 566 405-801-000 : BRCM:TestMIIRegisters Test Aborted The MII register test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3250 M5Installation and Service Guide...
  • Page 567 • 405-802-000 : BRCM:TestEEPROM Test Aborted The EEPROM test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-803-000 : BRCM:TestInternalMemory Test Aborted The internal memory test was canceled.
  • Page 568 Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-807-000 : BRCM:TestLEDs Test Aborted Verification of status LEDs was canceled. Recoverable Lenovo System x3250 M5Installation and Service Guide...
  • Page 569 Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-900-000 : BRCM:TestControlRegisters Test Failed A failure was detected while testing internal MAC registers Recoverable Severity Error Serviceable Automatically notify support User Response...
  • Page 570 Guide" for the next corrective action. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-903-000 : BRCM:TestInternalMemory Test Failed A failure was detected while testing internal memory. Recoverable Severity Lenovo System x3250 M5Installation and Service Guide...
  • Page 571 Error Serviceable Automatically notify support User Response Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. 2.
  • Page 572 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3250 M5Installation and Service Guide...
  • Page 573: Dsa Brocade Test Results

    • 405-907-000 : BRCM:TestLEDs Test Failed A failure was detected while verifying operation of the status LEDs. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
  • Page 574 The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-003-000 : Brocade:PCILoopbackTest Passed The test passed. Recoverable Lenovo System x3250 M5Installation and Service Guide...
  • Page 575 Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-004-000 : Brocade:ExternalEthLoopbackTest Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website –...
  • Page 576 Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-801-000 : Brocade:ExternalLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 577 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-802-000 : Brocade:SerdesLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA –...
  • Page 578 Latest level of BMC/IMM • 218-806-000 : Brocade:InternalLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3250 M5Installation and Service Guide...
  • Page 579 • 218-900-000 : Brocade:MemoryTest Failed A failure was detected while testing the adapter memory. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Rerun the test. 2. Verify whether the firmware is at proper level. 3.
  • Page 580 User Response Complete the following steps: 1. Rerun the test. 2. Verify whether the firmware is at proper level. 3. Rerun the test. 4. If the problem remains, contact your IBM technical-support representative. Lenovo System x3250 M5Installation and Service Guide...
  • Page 581 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-904-000 : Brocade:ExternalEthLoopbackTest Failed A failure was detected during the Loopback test. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 582: Dsa Checkpoint Panel Test Results

    The following messages can result when you run the checkpoint panel test. Test results for the DSA checkpoint panel test The following messages can result when you run the DSA checkpoint panel test. • 180-000-000 : Check-point Panel Test Passed Check-point Panel Test Passed. Lenovo System x3250 M5Installation and Service Guide...
  • Page 583 Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 180-801-000 : Check-point Panel Test Aborted Check-point Panel Test Aborted. BMC is unable to verify that the operator information panel cable is connected.
  • Page 584: Dsa Cpu Stress Test Results

    The following messages can result when you run the DSA CPU stress test. • 089-000-000 : CPU Stress Test Passed CPU Stress Test Passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA Lenovo System x3250 M5Installation and Service Guide...
  • Page 585 – Latest level of BMC/IMM • 089-801-000 : CPU Stress Test Aborted CPU Stress Test Aborted. Internal Program Error. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Turn off and restart the system. 2. Make sure that the DSA Diagnostic code is at the latest level. 3.
  • Page 586 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 089-804-000 : CPU Stress Test Aborted CPU Stress Test Aborted. User pressed Ctrl-C. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 587: Dsa Emulex Adapter Test Results

    Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 089-901-000 : CPU Stress Test Failed CPU Stress Test Failed. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 588 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 516-002-000 : ELXUCNA: ELXUCNA: NIC LED(Beacon)Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links Lenovo System x3250 M5Installation and Service Guide...
  • Page 589 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 516-800-000 : ELXUCNA: NIC MAC LoopBackTest Aborted Loopback testing at the MAC layer was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website –...
  • Page 590 Latest level of DSA – Latest level of BMC/IMM • 516-901-000 : ELXUCNA: NIC PHY LoopBackTest Failed A failure was detected during the loopback test at the physical layer. Recoverable Severity Error Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 591: Dsa Exa Port Ping Test Results

    User Response Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide"...
  • Page 592 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 401-802-000 : EXA Port Ping Test Aborted EXA Port Ping Test Aborted. Port connections may not be correct. Recoverable Lenovo System x3250 M5Installation and Service Guide...
  • Page 593 Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Remove power cables, wait for 45 seconds, reconnect and rerun the test. 2. Make sure that the scalability cable connections are as per specification. 3. Make sure that DSA and BIOS/uEFI are at the latest level. 4.
  • Page 594: Dsa Hard Drive Test Results

    Complete the following steps: 1. Check cable connections. 2. Rerun the test. 3. Verify that Hard drive supports self test and self test logging. 4. If the problem remains, contact your technical-support representative. Related links Lenovo System x3250 M5Installation and Service Guide...
  • Page 595: Dsa Intel Network Test Results

    – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 217-900-000 : HDD Test Failed HDD Test Failed. The hard drive self-test detected a failure. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 596 406-002-000 : IANet:FIFO Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 406-003-000 : IANet:Interrupts Test Passed Lenovo System x3250 M5Installation and Service Guide...
  • Page 597 The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 406-004-000 : IANet:Loopback Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links –...
  • Page 598 Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 406-803-000 : IANet:Interrupts Test Aborted Interrupt test was canceled. Recoverable Severity Warning Lenovo System x3250 M5Installation and Service Guide...
  • Page 599 Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 406-804-000 : IANet:Loopback Test Aborted Loopback test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website –...
  • Page 600 Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. Lenovo System x3250 M5Installation and Service Guide...
  • Page 601 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM •...
  • Page 602: Dsa Lsi Hard Drive Test Results

    • 407-000-000 : LSIESG:DiskDefaultDiagnostic Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3250 M5Installation and Service Guide...
  • Page 603 • 407-800-000 : LSIESG:DiskDefaultDiagnostic Test Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 407-900-000 : LSIESG:DiskDefaultDiagnostic Test Failed The hard drive self-test detected a failure. Recoverable Severity Error...
  • Page 604: Dsa Mellanox Adapter Test Results

    Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 408-800-000 : MLNX:MLNX_DiagnosticTestEthernetPort Test Aborted Port Test was canceled. Recoverable Lenovo System x3250 M5Installation and Service Guide...
  • Page 605 Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 408-801-000 : MLNX:MLNX_DiagnosticTestIBPort Test Aborted Port Test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links –...
  • Page 606: Dsa Memory Isolation Test Results

    Test results for the DSA memory isolation test The following messages can result when you run the DSA memory isolation test. • 201-000-000 : Standalone Memory Test Passed Quick/Full Memory Test All CPUs Passed. Recoverable Lenovo System x3250 M5Installation and Service Guide...
  • Page 607 Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-000-001 : Standalone Memory Test Passed Quick/Full Memory Test CPU 1 Passed. Recoverable Severity Event Serviceable Automatically notify support Related links –...
  • Page 608 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-811-000 : Standalone Memory Test Aborted Unable to Locate SMBIOS key "_SM_". Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 609 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 610 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-812-000 : Standalone Memory Test Aborted Memory test is not supported for this system. Lenovo System x3250 M5Installation and Service Guide...
  • Page 611 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 612 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo System x3250 M5Installation and Service Guide...
  • Page 613 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-813-000 : Standalone Memory Test Aborted Chipset Error: Can not turn OFF ECC error reporting in CPU. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 614 Latest level of DSA – Latest level of BMC/IMM • 201-813-003 : Standalone Memory Test Aborted Chipset Error: Can not turn OFF ECC error reporting in CPU. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 615 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 616 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-814-003 : Standalone Memory Test Aborted Chipset Error: Can not disable Scubbing feature for CPU. Lenovo System x3250 M5Installation and Service Guide...
  • Page 617 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 618 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo System x3250 M5Installation and Service Guide...
  • Page 619 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-815-003 : Standalone Memory Test Aborted Program Error with Quick Memory Menu Option Selection. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 620 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-816-002 : Standalone Memory Test Aborted Program Error with Full Memory Menu Option Selection. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 621 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 622 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-818-002 : Standalone Memory Test Aborted Unable to Locate SMBIOS key "_SM_". Lenovo System x3250 M5Installation and Service Guide...
  • Page 623 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 624 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo System x3250 M5Installation and Service Guide...
  • Page 625 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-819-002 : Standalone Memory Test Aborted The start-end address ranges in the restricted area of the memory. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 626 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-820-001 : Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 627 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 628 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-821-001 : Standalone Memory Test Aborted Variable range MTRR registers are larger than fixed range MTRR registers. Lenovo System x3250 M5Installation and Service Guide...
  • Page 629 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 630 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo System x3250 M5Installation and Service Guide...
  • Page 631 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-822-001 : Standalone Memory Test Aborted Invalid MTRR service request. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 632 • 201-824-000 : Standalone Memory Test Aborted Node Interleave feature must be OFF. Go to Setup and disable Node Interleave option and then re-run the test. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 633 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 634 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-826-000 : Standalone Memory Test Aborted Lenovo System x3250 M5Installation and Service Guide...
  • Page 635 BIOS: Memory Controller has been disabled. Go to Setup and Enable Memory Controller. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 636 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Lenovo System x3250 M5Installation and Service Guide...
  • Page 637 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-827-000 : Standalone Memory Test Aborted BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation. Recoverable Severity Warning Serviceable Automatically notify support...
  • Page 638 Latest level of BMC/IMM • 201-827-003 : Standalone Memory Test Aborted BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 639 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 640 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-844-003 : Standalone Memory Test Aborted Chipset Error: Problem in masking MSR machine check control MASK registers. Lenovo System x3250 M5Installation and Service Guide...
  • Page 641 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 642 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo System x3250 M5Installation and Service Guide...
  • Page 643 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-845-003 : Standalone Memory Test Aborted Chipset Error: Problem clearing MSR machine check control registers. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 644 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-859-002 : Standalone Memory Test Aborted INVALID XSECSRAT type. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 645 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 646 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-860-002 : Standalone Memory Test Aborted No OEM0 type 1 found. Lenovo System x3250 M5Installation and Service Guide...
  • Page 647 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 648 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo System x3250 M5Installation and Service Guide...
  • Page 649 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-861-002 : Standalone Memory Test Aborted No SRAT type 1 found. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 650 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-862-001 : Standalone Memory Test Aborted No OEM1 structure found. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 651 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 652 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-863-001 : Standalone Memory Test Aborted No IBMERROR key in OEM1 structure. Lenovo System x3250 M5Installation and Service Guide...
  • Page 653 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 654 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo System x3250 M5Installation and Service Guide...
  • Page 655 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-864-001 : Standalone Memory Test Aborted No GAS located in OEM1. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 656 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-865-000 : Standalone Memory Test Aborted No XSECSRAT key in OEM0 structure. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 657 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 658 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-866-000 : Standalone Memory Test Aborted EFI-SAL Invalid parameter from GetMemoryMap function. Lenovo System x3250 M5Installation and Service Guide...
  • Page 659 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 660 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo System x3250 M5Installation and Service Guide...
  • Page 661 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-867-000 : Standalone Memory Test Aborted EFI/SAL: Buffer not allocated. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 662 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-867-003 : Standalone Memory Test Aborted EFI/SAL: Buffer not allocated. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 663 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 664 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-868-003 : Standalone Memory Test Aborted EFI/SAL: Buffer allocated in GetMemoryMap too small. Lenovo System x3250 M5Installation and Service Guide...
  • Page 665 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 666 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo System x3250 M5Installation and Service Guide...
  • Page 667 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-869-003 : Standalone Memory Test Aborted EFI/SAL Invalid parameter from GetMemoryMap function. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 668 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-870-002 : Standalone Memory Test Aborted CPU Doamin in ACPI not valid. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 669 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 670 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-871-002 : Standalone Memory Test Aborted Data Mis-compare encountered. Lenovo System x3250 M5Installation and Service Guide...
  • Page 671 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 672 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo System x3250 M5Installation and Service Guide...
  • Page 673 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-877-002 : Standalone Memory Test Aborted BIOS: Sparing in Extended PCI reg. must be OFF. Go to setup and disable sparing. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps:...
  • Page 674 Latest level of BMC/IMM • 201-878-001 : Standalone Memory Test Aborted Sparing feature must be turned OFF. Go to setup and turn the sparing feature OFF. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 675 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 676 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-885-001 : Standalone Memory Test Aborted Processor does not support MTRR register manipulation. Can not write to memory without cache. Lenovo System x3250 M5Installation and Service Guide...
  • Page 677 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 678 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo System x3250 M5Installation and Service Guide...
  • Page 679 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-886-001 : Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 680 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-899-000 : Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 681 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-899-001 : Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website –...
  • Page 682 Guide" for the next corrective action. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-901-001 : Standalone Memory Test Failed Memory Diagnostics Test Failed. Recoverable Lenovo System x3250 M5Installation and Service Guide...
  • Page 683 Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 684: Dsa Memory Stress Test Results

    The following messages can result when you run the memory stress test. Test results for the DSA memory stress test The following messages can result when you run the DSA memory stress test. Lenovo System x3250 M5Installation and Service Guide...
  • Page 685 • 202-000-000 : MemStr Test Passed Test Passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 202-801-000 : MemStr Test Aborted Internal program error. Recoverable Severity Warning...
  • Page 686 Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 202-901-000 : MemStr Test Failed Test Failed. Recoverable Severity Error Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 687 User Response Complete the following steps: 1. Execute the standard DSA memory diagnostics to validate all memory. 2. Make sure that the DSA Diagnostic code is at the latest level. 3. Turn off the system and disconnect it from power. 4.
  • Page 688: Dsa Nvidia Gpu Test Results

    Nvidia GPU Bandwidth test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 409-004-000 : Nvidia::DiagnosticServiceProvider::Query Test Passed Lenovo System x3250 M5Installation and Service Guide...
  • Page 689 Nvidia GPU Query test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 409-005-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Passed Nvidia GPU Matrix test passed. Recoverable Severity Event Serviceable...
  • Page 690 Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 409-804-000 : Nvidia::DiagnosticServiceProvider::Query Test Aborted Nvidia GPU Query test was canceled. Recoverable Severity Warning Lenovo System x3250 M5Installation and Service Guide...
  • Page 691 Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 409-805-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Aborted Nvidia GPU Matrix test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links –...
  • Page 692 4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of system issues can cause diagnostic failure. 5. If the problem remains, contact your IBM technical-support representative. Lenovo System x3250 M5Installation and Service Guide...
  • Page 693 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 409-904-000 : Nvidia::DiagnosticServiceProvider::Query Test Failed Nvidia GPU Query Test Failed. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 694: Dsa Optical Drive Test Results

    Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM DSA optical drive test results The following messages can result when you run the optical drive test. Lenovo System x3250 M5Installation and Service Guide...
  • Page 695: Test Results For The Dsa Optical Drive Test

    Test results for the DSA optical drive test The following messages can result when you run the DSA optical drive test. • 215-000-000 : Optical Drive Test Passed Optical Drive Test Passed. Recoverable Severity Event Serviceable Automatically notify support Related links –...
  • Page 696 Optical Drive Test Failed. Disk may be in use by the operating system. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Wait for the system activity to cease 2. Run the test again Lenovo System x3250 M5Installation and Service Guide...
  • Page 697 3. Turn off and restart the system. 4. Run the test again. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 215-804-000 : Optical Drive Test Aborted Optical Drive Test Aborted. The media tray is open. Recoverable Severity Warning...
  • Page 698 Guide" for the next corrective action. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 215-903-000 : Optical Drive Test Aborted Optical Drive Test Aborted. Could not access the device. Lenovo System x3250 M5Installation and Service Guide...
  • Page 699: Dsa System Management Test Results

    Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized. Rerun the test. 2. Check the drive cabling for loose or broken connections at both ends or damage to the cable. Replace the cable if damage is present.
  • Page 700 Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links Lenovo System x3250 M5Installation and Service Guide...
  • Page 701 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 166-803-001 : IMM I2C Test Aborted Node Busy. Try later. Recoverable Severity Warning Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1.
  • Page 702 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3250 M5Installation and Service Guide...
  • Page 703 • 166-807-001 : IMM I2C Test Aborted Out of space. Recoverable Severity Warning Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2.
  • Page 704 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 166-811-001 : IMM I2C Test Aborted Request data field length limit exceeded. Lenovo System x3250 M5Installation and Service Guide...
  • Page 705 Recoverable Severity Warning Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2.
  • Page 706 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 166-815-001 : IMM I2C Test Aborted Invalid data field in Request. Recoverable Severity Warning Lenovo System x3250 M5Installation and Service Guide...
  • Page 707 Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links –...
  • Page 708 Latest level of DSA – Latest level of BMC/IMM • 166-819-001 : IMM I2C Test Aborted Command response could not be provided. SDR Repository in?update mode. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3250 M5Installation and Service Guide...
  • Page 709 User Response Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links –...
  • Page 710 Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Lenovo System x3250 M5Installation and Service Guide...
  • Page 711 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 166-824-001 : IMM I2C Test Aborted Cannot execute command. Recoverable Severity Warning Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1.
  • Page 712 Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Lenovo System x3250 M5Installation and Service Guide...
  • Page 713: Dsa Tape Drive Test Results

    3. Run the test again. 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM •...
  • Page 714 Service Guide" for the next corrective action. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 264-902-000 : Tape Test Failed Tape Test Failed. Media is not detected. Lenovo System x3250 M5Installation and Service Guide...
  • Page 715 Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Clean the tape drive using the appropriate cleaning media and install new media. 2. Run the test again. 3. Make sure that the drive firmware is at the latest level. 4.
  • Page 716 Tape Test Failed. Software error: invalid request. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. If the system has stopped responding, turn off and restart the system. Lenovo System x3250 M5Installation and Service Guide...
  • Page 717 2. Check the system firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. 3. Run the test again. 4. If the system has stopped responding, turn off and restart the system. 5.
  • Page 718 1. Make sure that medium is present. 2. Clean the tape drive using the appropriate cleaning media and install new media. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3250 M5Installation and Service Guide...
  • Page 719: Appendix D. Getting Help And Technical Assistance

    Before you call, make sure that you have taken these steps to try to solve the problem yourself. If you believe that you require warranty service for your Lenovo product, the service technicians will be able to assist you more efficiently if you prepare before you call.
  • Page 720: Using The Documentation

    • Secure upload with the system serial number: https://www.ecurep.ibm.com/app/upload_hw Creating a personalized support web page You can create a personalized support web page by identifying Lenovo products that are of interest to you. Lenovo System x3250 M5Installation and Service Guide...
  • Page 721: Software Service And Support

    IBM is Lenovo's preferred service provider for the System x, Flex System and NeXtScale System products. You can receive hardware service through your Lenovo reseller or from IBM. To locate a reseller authorized by Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business Partner Locator.
  • Page 722 Lenovo System x3250 M5Installation and Service Guide...
  • Page 723: Appendix E. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 724: Trademarks

    (TBW). A device that has exceeded this limit might fail to respond to system-generated commands or might be incapable of being written to. Lenovo is not responsible for replacement of a device that has exceeded its maximum guaranteed number of program/erase cycles, as documented in the Official Published Specifications for the device.
  • Page 725: Particulate Contamination

    If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the device, Lenovo may condition provision of repair or replacement of devices or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.
  • Page 726: Industry Canada Class A Emission Compliance Statement

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment.
  • Page 727: Japan Vcci Class A Statement

    Geräte der Klasse A. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.
  • Page 728: Korea Communications Commission (Kcc) Statement

    This is electromagnetic wave compatibility equipment for business (Type A). Sellers and users need to pay attention to it. This is for any areas other than home. Russia Electromagnetic Interference (EMI) Class A statement People's Republic of China Class A electronic emission statement Taiwan Class A compliance statement Lenovo System x3250 M5Installation and Service Guide...
  • Page 729: Index

    Australia Class A statement completing automatic boot recovery (ABR) options installation availability, server components server 24, 147 configuration information instructions backup firmware Nx-boot failure starting ServerGuide Setup and Installation CD battery Setup utility remove configuration programs replace configuring bays © Copyright Lenovo 2015...
  • Page 730 55, 168 error codes and messages unbuffered 57, 169 IMM2 DIMM, install 57, 170 UEFI (POST) DIMMs error messages removal error messages, IMM2 display problems error symptoms documentation DVD drive Documentation Browser general Lenovo System x3250 M5Installation and Service Guide...
  • Page 731 1, 31 remove firmware updates best practices hot-swap power supply, install firmware, server, recovering hot-swap power supply, replace firmware, updating how to send DSA data to Lenovo fixed power supply humidity remove hypervisor flash device fixed power supply, replace problems flash power module ©...
  • Page 732 Integrated Management Module II (IMM2) local area network (LAN) using locator LED intermittent logging problems internal cable routing internal connectors internal, system board connectors introduction management, system Lenovo System x3250 M5Installation and Service Guide...
  • Page 733 17, 20 operator information panel, remove power-on self-test operator information panel, replace power-supply optional device problems LEDs 117, 119 optional ServeRAID SAS/SATA controller memory module, LEDs and detected problems 117, 119 install power-supply LEDs 117, 119 © Copyright Lenovo 2015...
  • Page 734 2.5-inch simple-swap hard disk drive backplate cooling assembly Ethernet connection 240 VA safety cover Redundant 3.5-inch hot-swap hard disk drive backplane Ethernet capabilities 3.5-inch simple-swap hard disk drive backplate hot-swap power supplies assembly reliability, server Lenovo System x3250 M5Installation and Service Guide...
  • Page 735 PCI expansion sending diagnostic data software problems sending DSA data software RAID signal cable to Lenovo cable routing serial connector © Copyright Lenovo 2015...
  • Page 736 Advanced Settings telephone numbers utility, Setup temperature starting test log, viewing using the PCI riser-card assembly, replace 78, 164 thermal grease thermal sensor cable routing thermal sensor cable routing video connector Lenovo System x3250 M5Installation and Service Guide...
  • Page 737 VMware Hypervisor support Wake on LAN feature weight what the server offers working inside with the power on x3250 introduction © Copyright Lenovo 2015...
  • Page 738 Lenovo System x3250 M5Installation and Service Guide...

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