Lenovo System x3250 M4 Installation And Service Manual
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Lenovo System x3250 M4 Installation And Service Manual

Lenovo System x3250 M4 Installation And Service Manual

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Lenovo System x3250 M4
Installation and Service Guide
Machine Type: 2583

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Summary of Contents for Lenovo System x3250 M4

  • Page 1 Lenovo System x3250 M4 Installation and Service Guide Machine Type: 2583...
  • Page 2 IBM Documentation CD. Seventeenth Edition (September 2016) © Copyright Lenovo 2014, 2016. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.

  • Page 3: Table Of Contents

    IBM Advanced Settings Utility program . . . Installation guidelines ... . Using Lenovo XClarity Administrator ..System reliability guidelines ..
  • Page 4 Chapter 5. Parts listing, Lenovo backplane....System x3250 M4 Type 2583 ..Replacing the hot-swap hard disk drive backplane....
  • Page 5 Index....Test results for the DSA memory stress test . . DSA Nvidia GPU test results ..© Copyright Lenovo 2014, 2016...
  • Page 6 Lenovo System x3250 M4 Installation and Service Guide...

  • Page 7: Safety

    Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright Lenovo 2014, 2016...

  • Page 8: Guidelines For Trained Service Technicians

    0.1 ohm or less between the external ground pin and the frame ground. • Make sure that the power cords are the correct type. • Make sure that the insulation is not frayed or worn. 4. Remove the cover. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 9: Guidelines For Servicing Electrical Equipment

    • To ensure proper grounding of components such as power supplies, pumps, blowers, fans, and motor generators, do not service these components outside of their normal operating locations. • If an electrical accident occurs, use caution, turn off the power, and send another person to get medical aid. © Copyright Lenovo 2014, 2016...

  • Page 10: Safety Statements

    2. First, remove power cords from outlet. 3. Attach signal cables to connectors. 3. Remove signal cables from connectors. 4. Attach power cords to outlet. 4. Remove all cables from devices. 5. Turn device ON. viii Lenovo System x3250 M4 Installation and Service Guide...
  • Page 11 Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1 © Copyright Lenovo 2014, 2016...
  • Page 12 If you install a strain-relief bracket option over the end of the power cord that is connected to the device, you must connect the other end of the power cord to an easily accessible power source. Statement 8 Lenovo System x3250 M4 Installation and Service Guide...
  • Page 13 Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed branch circuit protection requirements. Refer to the information that is provided with your device for electrical specifications. © Copyright Lenovo 2014, 2016...
  • Page 14 Make sure that the rack is secured properly to avoid tipping when the server unit is extended. Statement 17 CAUTION: The following label indicates moving parts nearby. Statement 26 CAUTION: Do not place any object on top of rack-mounted devices. Statement 27 CAUTION: Hazardous moving parts are nearby. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 15: Chapter 1. The Lenovo System X3250 M4 Type 2583 Server

    IBM Business Partners must also complete the steps in “Instructions for IBM Business Partners” on page 17. The Lenovo System x3250 M4 Type 2583 server is a 1-U -high rack model server for high-volume network transaction processing.

  • Page 16: The Ibm System X Documentation Cd

    You can download the IBM ServerGuide Setup and Installation CD to help you configure the hardware, install device drivers, and install the operating system. For a list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/. The IBM System x Documentation CD The IBM System x Documentation CD contains documentation for the server in Portable Document Format (PDF) and includes the IBM Documentation Browser to help you find information quickly.

  • Page 17: The Documentation Browser

    • Environmental Notices and User Guide This document is in PDF format on the IBM System x Documentation CD. It contains translated environmental notices. • IBM License Agreement for Machine Code Chapter 1 The Lenovo System x3250 M4 Type 2583 server...

  • Page 18: Notices And Statements In This Document

    Server features and specifications The following information is a summary of the features and specifications of the server. Depending on the model, some features might not be available, or some specifications might not apply. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 19 Note: Maximum video resolution is environments according to 1600 x 1200 at 75 Hz. • Sound power, idling: 6.5 bels the procedures specified by the maximum American National Standards Size: Chapter 1 The Lenovo System x3250 M4 Type 2583 server...
  • Page 20 EU Regulation 617/2013 Technical Documentation: International Business Machines Corporation New Orchard Road Armonk, New York 10504 http://www.ibm.com/customersupport/ For more information on the energy efficiency program, go to http://www.ibm.com/systems/x/hardware/energy-star/index.html Product Type: Computer server Year first manufactured: 2012 Lenovo System x3250 M4 Installation and Service Guide...

  • Page 21: What Your Server Offers

    (as the IPMI event log), the Integrated Management Module II (IMM2) event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to IBM Support or view the information as a text file or HTML file. Chapter 1 The Lenovo System x3250 M4 Type 2583 server...
  • Page 22 Integrated Management Module II User’s Guide at the http://www.lenovo.com/support. • Lenovo XClarity Administrator Lenovo XClarity Administrator is a centralized resource-management solution that enables administrators to deploy infrastructure faster and with less effort. The solution seamlessly integrates into System x, ThinkServer, and NeXtScale servers, as well as the Flex System converged infrastructure platform.
  • Page 23 Service Information website. The IBM Service Information website provides additional information for parts installation and replacement videos, and error codes for server support. For the QR code, see QR code information on page Chapter 1 “The Lenovo System x3250 M4 Type 2583 server” on page 1. • Multi-core processing The server supports Intel Celecon™...

  • Page 24: Reliability, Availability, And Serviceability

    • Information and light path diagnostics LED panels • Integrated Management Module II (IMM2) • Light path diagnostics LEDs for DIMMs, microprocessors, hard disk drives, solid state drives, power supplies, and fans Lenovo System x3250 M4 Installation and Service Guide...

  • Page 25: Ibm Systems Director

    Systems Director provides many of the core capabilities that are required for basic management, which means instant out-of-the-box business value. The common tasks include the following: • Discovery • Inventory Chapter 1 The Lenovo System x3250 M4 Type 2583 server...

  • Page 26: Server Controls, Leds, And Power

    For more information about IBM Systems Director, see the IBM Systems Director Information Center at http://publib.boulder.ibm.com/infocenter/director/v6r1x/index.jsp?topic=/director_6.1/fqm0_main.html, and the Systems Management website at http://shop.lenovo.com/us/en/systems/solutions/, which presents an overview of IBM Systems Management and IBM Systems Director. Server controls, LEDs, and power This section describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off.
  • Page 27 Connect a USB device, such as a USB mouse, keyboard, or other device to any of these connectors. • Optional DVD eject button: Press this button to release a DVD or CD from the optional DVD drive. Chapter 1 The Lenovo System x3250 M4 Type 2583 server...

  • Page 28: Rear View

    • Ethernet link LEDs: When these LEDs are lit, they indicate that there is an active link connection on the 10BASE-T, 100BASE-TX, or 1000BASE-TX interface for the Ethernet port. • Ethernet activity LEDs: When these LEDs are lit, they indicate that there is activity between the server and the network. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 29: Server Power Features

    The amount of memory that is reserved for system resources depends on the operating system, the configuration of the server, and the configured PCI options. Turning off the server Use this information to turn off the server. Chapter 1 The Lenovo System x3250 M4 Type 2583 server...
  • Page 30 PCI Express assembly and the PCI-X assembly. Otherwise, the Wake on LAN feature might not work. • The Integrated Management Module II (IMM2) can turn off the server as an automatic response to a critical system failure. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 31: Chapter 2. Installing Optional Devices

    3. Save the DSA log as a file and send it to IBM. For information about transferring data and logs, see “How to send DSA data” on page 580. 4. To ship the server, repackage it in the original undamaged packing material and observe IBM procedures for shipping. © Copyright Lenovo 2014, 2016...

  • Page 32: Sending Dsa Data To Ibm

    The following illustration shows the major components in the server. The following illustration shows the major components in the server. The illustrations in this document might differ slightly from your hardware. Model with fixed power supply: Lenovo System x3250 M4 Installation and Service Guide...
  • Page 33 Cover PCI riser card assembly ServeRAID BR10il Heat sink v2 adapter some models Air baffle Microprocessor DIMM System board Fixed power supply Fans DVD drive filler Chassis DVD drive Operator information panel assembly 2.5-inch simple- swap hard disk drive backplate Front bezel (some models) 2.5-inch simple-...
  • Page 34 Note: Orange can also indicate touch points on hot-swap components. See the instructions for removing or installing a specific hot-swap component for any additional procedures that you might have to perform before you remove or install the component. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 35: System-Board Internal Connectors

    System-board internal connectors The following illustration shows the internal connectors on the system board. (cy1cd019) PCI riser connector Power 2 SAS backplane configuration Power 1 connector SATA 5 SATA 4 Battery Microprocessor SATA 3 Operator information panel connector Fan 4 connector Front USB assembly Fan 3 connector connecotr...

  • Page 36: System-Board Switches And Jumpers

    2. Any system-board switch or jumper block that is not shown in the illustrations in this document are reserved. 3. If there is a clear protective sticker on the top of the switch blocks, you must remove and discard it to access the switches. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 37 (cy1cd021a) BIOS boot backup IMM SPI HALF ROM jumper (J 2) enable jumper (J 12) DIMM 4 Low security DIMM 3 jumper (J 19) DIMM 2 DIMM 1 TPM physical presence jumper (JP 10) ME recovery jumper (JP 8) Clear CMOS jumper (JP 1) ME flash override jumper (JP 9)

  • Page 38: System-Board Leds

    LEDs are not lit when the power source is removed. Before you disconnect the power source, make a note of which LEDs are lit, including the LEDs that are lit on the operation information panel and LEDs inside the server on the system board Lenovo System x3250 M4 Installation and Service Guide...

  • Page 39: Pci Riser-Card Assembly Connectors

    Table 3. System-board LEDs Description Standby power LED When this LED is lit, it indicates that the server is connected to ac power. DIMM error LEDs A memory DIMM has failed or is incorrectly installed. Microprocessor error LED Microprocessor has failed, is missing, or has been incorrectly installed.
  • Page 40 (SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC). For a list of supported options for the server, see http://www.lenovo.com/ serverproven/; then, select your country and navigate to the list of options for the server. • The maximum amount of memory that the server supports is dependent on the type of memory that you install in the server.

  • Page 41: Unbuffered Dimms (Udimms)

    – aa is the CAS latency, in clocks at maximum operating frequency – bb is the JEDEC SPD Revision Encoding and Additions level – cc is the reference design file for the design of the DIMM – d is the revision number of the reference design of the DIMM Note: To determine the type of a DIMM, see the label on the DIMM.

  • Page 42: Installing A Simple-Swap Hard Disk Drive

    EMC shield and filler panel from the bay or PCI adapter or PCI Express adapter slot cover in the event that you later remove the device. • For a complete list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/.

  • Page 43: Installing A Hot-Swap Hard Disk Drive

    SATA hard disk drive back plate Hard disk drive assembly Filler panel • To install a 2.5-inch simple-swap hard disk drive, slide the drive into the server until the drive clicks into the server and connects to the backplate. SATA hard disk drive back plate Hard disk drive assembly...

  • Page 44: Installing An Optional Dvd Drive

    • You have all the cables and other equipment that are specified in the documentation that comes with the new drive. • You have checked the instructions that come with the new drive to determine whether you must set any switches or jumpers in the drive. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 45 • You have removed the blue optical drive rails from the side of the old drive and have them available for installation on the new drive. Note: If you are installing a drive that contains a laser, observe the following safety precautions. Statement 3 CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are...
  • Page 46 9. Attach the drive retention clip (that comes with the DVD drive filler) to the side of the new DVD drive. Drive retention clip Alignment pins 10. Align the drive in the drive bay and slide the drive into the DVD drive bay until the drive clicks into place. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 47: Installation Guidelines

    If you have other devices to install, do so now. Otherwise, go to “Completing the installation” on page 54. Installation guidelines Use the installation guidelines to install the Lenovo System x3250 M4 Type 2583. Attention: Static electricity that is released to internal server components when the server is powered-on might cause the system to halt, which might result in the loss of data.

  • Page 48: System Reliability Guidelines

    • You have replaced a hot-swap drive within 2 minutes of removal. • You do not operate the server without the air baffle installed. Operating the server without the air baffle might cause the microprocessor to overheat. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 49: Working Inside The Server With The Power On

    Working inside the server with the power on Guidelines to work inside the server with the power on. Attention: Static electricity that is released to internal server components when the server is powered-on might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on.

  • Page 50: Removing The Air Baffle

    If you are replacing a server component or an optional device in the server, you need to turn off the server and peripheral devices, and disconnect the power cords and all external cables. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 51: Removing The Pci Riser-Card Assembly

    To remove the air baffle, complete the following steps. Step 1. Read the safety information that begins in the begin of this documentation. Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary.

  • Page 52: Installing A System Fan

    Position the fan so that the airflow arrow on the fan points toward the rear of the server. Note: The correct airflow is from the front to the rear of the server. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 53: Installing Drives

    The following notes describe the type of hard disk drives that the server supports and other information that you must consider when you install a hard disk drive. For a list of supported hard disk drives, see http://www.lenovo.com/ serverproven/. • Locate the documentation that comes with the drive and follow those instructions in addition to the instructions in this chapter.

  • Page 54: Installing A Hot-Swap Hard Disk Drive

    EMC shield and filler panel from the bay or PCI adapter or PCI Express adapter slot cover in the event that you later remove the device. • For a complete list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/.

  • Page 55: Installing A Simple-Swap Hard Disk Drive

    Rotate the tray handle to the closed (locked) position. Check the hard disk drive status LED to verify that the hard disk drive is operating correctly. If the yellow hard disk drive status LED of a drive is lit continuously, that drive is faulty and must be replaced.

  • Page 56: Installing The Optional Dvd Drive

    Remove the DVD drive filler panel if it is installed. Locate the blue release tab on the rear of the DVD drive filler panel; then, while you press the tab, push the DVD drive filler panel out of the drive bay. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 57 Release tab Figure 14. DVD drive filler panel removal Step 2. Remove the retention clip from the side of the DVD drive filler panel. Save the DVD drive filler panel for future use. Note: If you are installing an optical drive that contains a laser, observe the following safety precautions.
  • Page 58 Step 6. Align the DVD drive in the drive bay and slide the DVD drive into the optical drive bay until the DVD drive clicks into place. Figure 16. DVD drive installation Lenovo System x3250 M4 Installation and Service Guide...

  • Page 59: Memory Module Installation

    The following notes describe the types of DIMMs that the server supports and other information that you must consider when you install DIMMs. • Confirm that the server supports the DIMM that you are installing (see http://www.lenovo.com/ serverproven/). • When you install or remove DIMMs, the server configuration information changes. When you restart the server, the system displays a message that indicates that the memory configuration has changed.

  • Page 60: Unbuffered Dimms (Udimms)

    • The following table shows the UDIMM memory population rule to optimize the system performance. Table 9. UDIMM population rule DIMM connector 1 DIMM connector 2 DIMM connector 3 DIMM connector 4 Populated Empty Empty Empty Populated Empty Populated Empty Populated Populated Populated Populated Lenovo System x3250 M4 Installation and Service Guide...

  • Page 61: Installing A Dimm

    Installing a DIMM Use this information to install a DIMM. Read the safety information in “Safety” on page v and “Installation guidelines” on page 33. If you are installing an optional device in the server, turn off the server and peripheral devices, and disconnect the power cords and all external cables.

  • Page 62: Installing An Adapter

    The following notes describe the types of adapters that the server supports and other information that you must consider when you install an adapter: • To confirm that the server supports the adapter that you are installing, see http://www.lenovo.com/ serverproven/.
  • Page 63 – Expansion slot 1: Low-profile with 2U bracket (this slot is dedicated for ServeRAID-10il v2 SAS/SATA controller) – Expansion slot 2: Full-height, half-length Slot 2 PCIe Gen2 x8 (8, 4, 1) Slot 1 PCIe Gen2 x8 (4, 1) Figure 19. PCI riser-card assembly •...

  • Page 64: Installing A Serveraid Adapter

    Installing a ServeRAID adapter Use this information to install an IBM ServeRAID adapter. For configuration information, see the ServeRAID documentation at http://www.lenovo.com/support. Important: To ensure that any of your ServeRAID adapters function properly on UEFI-based servers, make sure that the adapter firmware and supporting device drivers are updated to the latest version.
  • Page 65 Expansion-slot cover Adapter Expansion slot 2 Expansion slot 1 Expansion-slot cover Riser-card assembly Adapter Figure 21. ServeRAID adapter installation Step 3. Touch the static-protective package that contains the new ServeRAID adapter to any unpainted surface on the outside of the server; then, grasp the adapter by the top edge or upper corners of the adapter and remove it from the package.

  • Page 66: Installing A Hot-Swap Power Supply

    For redundancy support, you must install an additional hot-swap power supply, if one is not installed in your model. • Make sure that the devices that you are installing are supported. For a list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/. Statement 5 Lenovo System x3250 M4 Installation and Service Guide...
  • Page 67 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

  • Page 68: Completing The Installation

    Slide the server back into the rack, if necessary. Step 8. Start the server. Confirm that it starts correctly and recognizes the newly installed devices, and make sure that no error LEDs are lit. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 69: Replacing The Pci Riser-Card Assembly

    Step 9. (IBM Business Partners only) Complete the additional steps in “Instructions for IBM Business Partners” on page 17. Replacing the PCI riser-card assembly Use this information to replace the PCI riser-card assembly. Read the safety information in “Safety” on page v and “Installation guidelines” on page 33. If you are replacing a server component in the server, you need to turn off the server and peripheral devices, and disconnect the power cords and all external cables.

  • Page 70: Replacing The Cover

    Important: Before you slide the cover forward, make sure that all the tabs on the front, rear, and side of the cover engage the chassis correctly. If all the tabs do not engage the chassis correctly, it will be very difficult to remove the cover later. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 71: Connecting The Cables

    To replace the server cover, complete the following steps. Step 1. Position the cover on top of the server so that approximately 13 mm (0.5 inch) extends from the rear. Step 2. Slide the cover toward the front of the server. Figure 25.

  • Page 72: Updating The Server Configuration

    When you start the server for the first time after you add or remove a device, you might receive a message that the configuration has changed. The Setup utility starts automatically so that you can save the new configuration settings. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 73 Some optional devices have device drivers that you must install. For information about installing device drivers, see the documentation that comes with each device. If the server has an optional RAID adapter and you have installed or removed a hard disk drive, see the documentation that comes with the RAID adapter for information about reconfiguring the disk arrays.
  • Page 74 Lenovo System x3250 M4 Installation and Service Guide...

  • Page 75: Chapter 3. Configuration Information And Instructions

    UpdateXpress System Packs and individual firmware and device-driver updates. For additional information and to download the UpdateXpress System Pack Installer, go to the ToolsCenter for System x and BladeCenter at https://support.lenovo.com/us/en/ documents/LNVO-CENTER and click UpdateXpress System Pack Installer. When you click an update, an information page is displayed, including a list of the problems that the update fixes.

  • Page 76: Configuring The Server

    ASU program online or out of band to modify UEFI settings from the command line without the need to restart the server to run the Setup utility. For more information about using this program, see “IBM Advanced Settings Utility program” on page 76. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 77: Using The Serverguide Setup And Installation Cd

    • Configuring RAID arrays For information about configuring RAID arrays, see “Configuring RAID arrays” on page 76. The following table lists the different server configurations and the applications that are available for configuring and managing RAID arrays. Table 11. Server configuration and applications for configuring and managing RAID arrays RAID array configuration (before RAID array management (after Server configuration...

  • Page 78: Using The Setup Utility

    Using the Setup utility Use these instructions to start the Setup utility. Use the Unified Extensible Firmware Interface (UEFI) Setup Utility program to perform the following tasks: Lenovo System x3250 M4 Installation and Service Guide...

  • Page 79: Starting The Setup Utility

    • View configuration information • View and change assignments for devices and I/O ports • Set the date and time • Set and change passwords • Set the startup characteristics of the server and the order of startup devices • Set and change settings for advanced hardware features •...
  • Page 80 – System Security Select this choice to view or configure Trusted Platform Module (TPM) support. – Integrated Management Module Select this choice to view or change the settings for the integrated management module. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 81 – Power Restore Policy Select this choice to set the mode of operation after the power lost. – Commands on USB Interface Select this choice to enable or disable the Ethernet over USB interface on IMM. The default is Enable. –...
  • Page 82 Setup utility menu is available only if you type the administrator password at the password prompt. See “Administrator password” on page 70 for more information. – Clear Administrator Password Lenovo System x3250 M4 Installation and Service Guide...
  • Page 83 Select this choice to clear an administrator password. See “Administrator password” on page 70 for more information. • Save Settings Select this choice to save the changes that you have made in the settings. • Restore Settings Select this choice to cancel the changes that you have made in the settings and restore the previous settings.

  • Page 84: Using The Boot Manager

    Use the backup copy of the server firmware until the primary copy is restored. After the primary copy is restored, turn off the server; then, move the UEFI boot backup jumper back to the primary position (pins 1 and 2). Lenovo System x3250 M4 Installation and Service Guide...

  • Page 85: The Updatexpress System Pack Installer

    The UpdateXpress System Pack Installer The UpdateXpress System Pack Installer detects supported and installed device drivers and firmware in the server and installs available updates. For additional information and to download the UpdateXpress System Pack Installer, go to the ToolsCenter for System x and BladeCenter at http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/ and click UpdateXpress System Pack Installer.

  • Page 86: Using The Remote Presence And Blue-Screen Capture Features

    Using the remote presence and blue-screen capture features The remote presence and blue-screen capture features are integrated functions of the Integrated Management Module II (IMM2). The remote presence feature provides the following functions: Lenovo System x3250 M4 Installation and Service Guide...

  • Page 87: Obtaining The Imm Host Name

    • Remotely viewing video with graphics resolutions up to 1600 x 1200 at 75 Hz, regardless of the system state • Remotely accessing the server, using the keyboard and mouse from a remote client • Mapping the CD or DVD drive, diskette drive, and USB flash drive on a remote client, and mapping ISO and diskette image files as virtual drives that are available for use by the server •...

  • Page 88: Using The Embedded Hypervisor

    To start using the embedded hypervisor functions, you must add the USB flash device to the startup sequence in the Setup utility. To add the USB flash device to the startup sequence, complete the following steps: Step 1. Turn on the server. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 89: Configuring The Ethernet Controller

    For more information and instructions for activating the Features on Demand Ethernet software key, see the IBM Features on Demand User’s Guide. To download the document, go to https://fod.lenovo.com/lkms, log in, and click Help. Enabling Features on Demand RAID software Use this information to enable Features on Demand RAID software.

  • Page 90: Configuring Raid Arrays

    To manage systems based on the network topology that is implemented in your environment, there are a number of different ways to connect manageable systems to the network and to set up the Lenovo XClarity Administrator. If you plan to use Lenovo XClarity Administrator to manage the server, you must check for the latest applicable Lenovo XClarity Administrator updates.

  • Page 91: Updating Ibm Systems Director

    Lenovo XClarity Administrator offers a free, 90-day trial license that enables you to use all available features for a limited time. To continue using Lenovo XClarity Administrator after the 90–day trial period, you are required to purchase a full-function-enablement license for each Lenovo XClarity Administrator instance. You can purchase and download the license from: https://support.lenovo.com/us/en/documents/lnvo-lxcaupd...

  • Page 92: Updating The Universal Unique Identifier (Uuid)

    SYSTEM_PROD_DATA.SysInfoUUID <uuid_value> [access_method] Where: <uuid_value> Up to 16-byte hexadecimal value assigned by you. [access_method] The access method that you selected to use from the following methods: • Online authenticated LAN access, type the command: Lenovo System x3250 M4 Installation and Service Guide...
  • Page 93 Note: Changes are made periodically to the website. The actual procedure might vary slightly from what is described in this document. 1. Go to http://www.lenovo.com/support. 2. Click on the Downloads tab at the top of the panel. 3. Under ToolsCenter, select View ToolsCenter downloads.

  • Page 94: Updating The Dmi/Smbios Data

    ASU and the required files to the same directory. In addition to the application executable (asu or asu64), the following files are required: • For Windows based operating systems: – ibm_rndis_server_os.inf – device.cat Lenovo System x3250 M4 Installation and Service Guide...
  • Page 95 • For Linux based operating systems: – cdc_interface.sh Step 4. After you install ASU, Type the following commands to set the DMI: asu set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model> [access_method] asu set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n> [access_method] asu set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag> [access_method] Where: <m/t_model> The server machine type and model number. Type mtm xxxxyyy, where xxxx is the machine type and yyy is the server model number.
  • Page 96 –user <imm_user_id> –password <imm_password> Examples that do use the userid and password default values: asu set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model> –host <imm_ip> asu set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n> –host <imm_ip> asu set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag> –host <imm_ip> • Bootable media: Lenovo System x3250 M4 Installation and Service Guide...
  • Page 97 You can also build a bootable media using the applications available through the ToolsCenter website at https://support.lenovo.com/us/en/ documents/LNVO-CENTER. From the IBM ToolsCenter page, scroll down for the available tools. Step 5. Restart the server. Chapter 3 Configuration information and instructions...
  • Page 98 Lenovo System x3250 M4 Installation and Service Guide...

  • Page 99: Chapter 4. Troubleshooting

    For instructions for running DSA, see the Dynamic System Analysis Installation and User's Guide. To download the latest version of DSA code and the Dynamic System Analysis Installation and User's Guide, go to https://support.lenovo.com/us/ en/documents/LNVO-DSA. © Copyright Lenovo 2014, 2016...
  • Page 100 Make sure that all installed hardware and software are supported. See http://www.lenovo.com/ serverproven/ to verify that the server supports the installed operating system, optional devices, and software levels. If any hardware or software component is not supported, uninstall it to determine whether it is causing the problem.

  • Page 101: Undocumented Problems

    Service bulletins IBM continually updates the support website with the latest tips and techniques that you can use to solve problem that you might have with the Lenovo System x3250 M4 server. Chapter 4 Troubleshooting...

  • Page 102: Checkout Procedure

    To find service bulletins that are available for the IBM Lenovo System x3250 M4 server, go to http://www.lenovo.com/support and search for 2583, and retain. Checkout procedure The checkout procedure is the sequence of tasks that you should follow to diagnose a problem in the server.

  • Page 103: Diagnostic Tools

    Complete the following steps: Check the power supply LEDs (see “Power-supply LEDs” on page 93). Turn off the server and all external devices. Check all internal and external devices for compatibility at http://www.lenovo.com/ serverproven/. Check all cables and power cords.
  • Page 104 – Drive health information – Event logs for ServeRAID controllers and service processors – Installed hardware, including PCI and USB information – Light path diagnostics status – Microprocessor, input/output hub, and UEFI error logs Lenovo System x3250 M4 Installation and Service Guide...

  • Page 105: Error Leds

    – Network interfaces and settings – RAID controller configuration – Service processor (integrated management module) status and configuration – System configuration – Vital product data, firmware, and UEFI configuration DSA Preboot also provides diagnostics for the following system components (when they are installed): 1.
  • Page 106 • If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 107: Power-Supply Leds

    • If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 108 3. Restart the server. If the error remains, check the power-supply LEDs. 4. If the problem remains, replace the power-supply. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 109: System Pulse Leds

    Table 13. Power-supply LEDs (continued) AC Power-supply LEDs Error Description Action Notes Faulty system 1. Turn off the server and disconnect Typically indicates board or faulty the power cord from the server; then, that a power supply power supply reconnect the power cord. is not fully seated.

  • Page 110: Event Logs

    • To view the POST event log, select POST Event Viewer. • To view the system-event log, select System Event Log. Viewing event logs without restarting the server Use this information to view the event logs without restarting the server. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 111 DSA Preboot. To install DSA Portable or check for and download a later version of DSA Preboot CD image, go to https://support.lenovo.com/us/ en/documents/LNVO-DSA. If IPMItool is installed in the server, you can use it to view the system-event log. Most recent versions of the Linux operating system come with a current version of IPMItool.

  • Page 112: Post

    • Vital product data and firmware information For system-specific information about the action that you should take as a result of a message that DSA generates, see Appendix C “DSA diagnostic test results” on page 423. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 113: Dsa Editions

    – I2C bus – SAS and SATA drives If you are unable to restart the server or if you need comprehensive diagnostics, use DSA Preboot. For more information and to download the utilities, go to https://support.lenovo.com/us/ en/documents/LNVO-DSA. Running DSA Preboot diagnostic programs Use this information to run the DSA Preboot diagnostic programs.

  • Page 114: Diagnostic Text Messages

    • If you are running the DSA interactive menu (CLI), type :x to exit the Execute Tests menu; then, select completed tests to view the results. You can also send the DSA error log to IBM support to aid in diagnosing the server problems. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 115: Automated Service Request (Call Home)

    Automated service request (call home) IBM provides tools that can automatically collect and send data or call IBM Support when an error is detected. These tools can help IBM Support speed up the process of diagnosing problems. The following sections provide information about the call home tools.

  • Page 116: General Problems

    • If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 117 • If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 118: Dvd Drive Problems

    • If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 119: Intermittent Problems

    • If an action step is preceded by “(Trained technician only)”, that step must be performed only by a Trained technician. • Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 120: Keyboard, Mouse, Or Usb-Device Problems

    • If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 121: Microprocessor Problems

    • If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 122: Monitor Problems

    Table 22. Microprocessor's symptoms and actions (continued) • Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information. Symptom Action The server goes directly to the 1.
  • Page 123 • If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 124: Network Connection Problems

    • If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 125: Power Problems

    • If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 126: Serial Port Problems

    • If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 127: Serverguide Problems

    • If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 128: Software Problems

    • If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 129: Solving Ethernet Controller Problems

    Step 3. Check the lit LEDs on the light path diagnostics panel (see “Diagnostic tools” on page 89). Step 4. Remove the adapters and disconnect the cables and power cords to all internal and external devices until the server is at the minimum configuration that is required for the server to start (see “Solving undetermined problems”...

  • Page 130: Solving Undetermined Problems

    If possible, have this information available when requesting assistance from IBM. The model number and serial number of the server are located on the front bezel. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 131 ID label Figure 29. ID label on the front of the server • Machine type and model • Microprocessor or hard disk drive upgrades • Failure symptom – Does the server fail the diagnostic tests? – What occurs? When? Where? –...

  • Page 132: Recovering The Server Firmware (Uefi Update Failure)

    Turn off the server, and disconnect all power cords and external cables. Step 3. Unlock and remove the cover (see “Removing the cover” on page 35). Step 4. Locate the UEFI boot backup jumper on the system board. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 133 BIOS boot backup IMM SPI HALF ROM jumper (J 2) enable jumper (J 12) DIMM 4 Low security DIMM 3 jumper (J 19) DIMM 2 DIMM 1 TPM physical presence jumper (JP 10) ME recovery jumper (JP 8) Clear CMOS jumper (JP 1) ME flash override jumper (JP 9)

  • Page 134: In-Band Automated Boot Recovery Method

    After a specified number of consecutive attempts (automatic or manual), the Nx-boot failure feature causes the server to revert to the default UEFI configuration and start the Setup utility so that you can make the Lenovo System x3250 M4 Installation and Service Guide...
  • Page 135 necessary corrections to the configuration and restart the server. If the server is unable to successfully complete POST with the default configuration, there might be a problem with the system board. To specify the number of consecutive restart attempts that will trigger the Nx-boot failure feature, in the Setup utility, click System Settings ➙...
  • Page 136 Lenovo System x3250 M4 Installation and Service Guide...

  • Page 137: Chapter 5. Parts Listing, Lenovo System X3250 M4 Type 2583

    The parts listing of Lenovo System x3250 M4 Type 2583. The following replaceable components are available for the Lenovo System x3250 M4 Type 2583 server, except as specified otherwise in “Replaceable server components” on page 123. For an updated parts listing, go to http://www.lenovo.com/support.
  • Page 138 Figure 31. Server components Lenovo System x3250 M4 Installation and Service Guide...
  • Page 139 44T2248 power supply) Hard disk drive, simple-swap, 2.5-inch SAS, 600 GB 49Y2028 49Y1992 Hard disk drive, simple-swap, 2.5-inch SAS, 300 GB Hard disk drive, simple-swap, 2.5-inch SAS, 146 GB 49Y1997 Chapter 5 Parts listing, Lenovo System x3250 M4 Type 2583...
  • Page 140 Microprocessor, Xeon E3-1220L v2 2.3GHz, 3MB cache Microprocessor, Pentium G850 2.9GHz 2C 3MB cache 81Y7504 00D8552 Microprocessor, Pentium G850 2.9GHz 2C 3MB cache Microprocessor, Xeon E3-1220 v2, 3.1GHz 4C 8MB cache 00D8552 Lenovo System x3250 M4 Installation and Service Guide...
  • Page 141 Cable, 10Gbps external mini-SAS, SFF-8644 to SFF-8088, 00YE307 QLogic 10Gb dual-port CNA 42C1802 QLogic 10Gb SFP+ SR optical transceiver 42C1816 Brocade 10Gb dual-port CNA 42C1822 Brocade 10Gb SFP+ SR optical transceiver 42C1819 Chapter 5 Parts listing, Lenovo System x3250 M4 Type 2583...

  • Page 142: Power Cords

    The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. Power cords for a specific country or region are usually available only in that country or region. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 143 Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela 39M5219 Korea (Democratic People’s Republic of), Korea (Republic of) 39M5199 Japan 39M5068 Argentina, Paraguay, Uruguay 39M5226 India 39M5233 Brazil Chapter 5 Parts listing, Lenovo System x3250 M4 Type 2583...
  • Page 144 Lenovo System x3250 M4 Installation and Service Guide...

  • Page 145: Chapter 6. Removing And Replacing Components

    See Chapter 5 “Parts listing, Lenovo System x3250 M4 Type 2583” on page 123 to determine whether a component is a structural part, Tier 1 CRU, or Tier 2 CRU, or FRU.

  • Page 146: Replacing The Cover

    Important: Before you slide the cover forward, make sure that all the tabs on the front, rear, and side of the cover engage the chassis correctly. If all the tabs do not engage the chassis correctly, it will be very difficult to remove the cover later. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 147: Removing The Bezel

    To replace the server cover, complete the following steps. Step 1. Position the cover on top of the server so that approximately 13 mm (0.5 inch) extends from the rear. Step 2. Slide the cover toward the front of the server. Figure 33.

  • Page 148: Replacing The Bezel

    Figure 35. Bezel installation If you are instructed to return the server component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 149: Removing The Air Baffle

    Attention: For proper cooling and airflow, replace the bezel and server cover before you turn on the server. Removing the air baffle Use this information to remove the air baffle from the server. Read the safety information in “Safety” on page v and “Installation guidelines” on page 33. If you are replacing a server component or an optional device in the server, you need to turn off the server and peripheral devices, and disconnect the power cords and all external cables.

  • Page 150: Removing The Pci Riser-Card Assembly

    If an adapter is installed in the PCI riser-card assembly, disconnect any cables that are connected to the adapter. Step 3. Grasp the front and rear of the PCI riser-card assembly and lift it out of the PCI riser-card slot on the system board. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 151: Replacing The Pci Riser-Card Assembly

    Riser-card assembly Step 4. Disconnect any cables from the adapters in the PCI riser-card assembly. Step 5. Place the PCI riser-card assembly on a flat, static-protective surface. If you are instructed to return the PCI riser-card assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

  • Page 152: Removing An Adapter

    Place the PCI riser-card assembly on a flat, static-protective surface. Step 6. Carefully grasp the adapter by its top edge or upper corners, and pull the adapter from the PCI riser-card assembly. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 153: Replacing An Adapter

    The following notes describe the types of adapters that the server supports and other information that you must consider when you install an adapter: • To confirm that the server supports the adapter that you are installing, see http://www.lenovo.com/ serverproven/.
  • Page 154 • The expansion slots on the PCI riser-card assembly accommodate the various form factors of the non-hot-plug adapters as follows: – Expansion slot 1: Low-profile with 2U bracket (this slot is dedicated for ServeRAID-10il v2 SAS/SATA controller) – Expansion slot 2: Full-height, half-length Lenovo System x3250 M4 Installation and Service Guide...
  • Page 155 • If you are replacing a ServeRAID adapter, import your RAID configuration to the replacement adapter as a foreign configuration after you finish the replacement. See the ServeRAID-M Software User Guide at https://support.lenovo.com/us/en/documents/migr-5086126 for instructions. Step 1. Remove the cover (see “Removing the cover” on page 131).

  • Page 156: Removing A Serveraid Adapter

    Place the PCI riser-card assembly on a flat, static-protective surface. Step 6. Carefully grasp the end of the ServeRAID adapter and pull the adapter out of the connector on the PCI riser-card assembly. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 157: Replacing A Serveraid Adapter

    Replacing a ServeRAID adapter Use this information to replace an IBM ServeRAID adapter. For configuration information, see the ServeRAID documentation at http://www.lenovo.com/support. Important: To ensure that any of your ServeRAID adapters function properly on UEFI-based servers, make sure that the adapter firmware and supporting device drivers are updated to at least 11.x.x-XXX.
  • Page 158 1 as shown in the following illustration. Connect the signal cable to Port 0 on the ServeRAID adapter. Notes: 1. You must connect the signal cable to Port 0 on a ServeRAID-M1050 or ServeRAID-M5014 adapter. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 159: Removing A Simple-Swap Hard Disk Drive

    Step 10. Import your RAID configuration to the replacement ServeRAID adapter as a foreign configuration. See the ServeRAID-M Software User Guide at https://support.lenovo.com/us/en/documents/migr-5086126 for instructions. If you have replaced a server component or installed an optional device in the server, you need to reconnect the power cords and all external cables, and turn on the server and peripheral devices.
  • Page 160 Filler panel If you are instructed to return the server component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 161: Replacing A Simple-Swap Hard Disk Drive

    You must turn off the server before installing simple-swap drives in the server. Before you install a simple-swap SAS or SATA hard disk drive, read the following information. For a list of supported hard disk drives, see http://www.lenovo.com/ serverproven/. Read the safety information in “Safety” on page v and “Installation guidelines” on page 33.

  • Page 162: Removing A Hot-Swap Hard Disk Drive

    Attention: To avoid damage to the hard disk drive connectors, make sure that the server top cover is in place and fully closed whenever you install or remove a hard disk drive. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 163: Replacing A Hot-Swap Hard Disk Drive

    EMC shield and filler panel from the bay or PCI or PCI Express adapter slot cover in the event that you later remove the device. • For a complete list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/.

  • Page 164: Removing The Optional Dvd Drive

    Read the safety information in “Safety” on page v and “Installation guidelines” on page 33. If you are replacing a server component in the server, you need to turn off the server and peripheral devices, and disconnect the power cords and all external cables. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 165 To remove the DVD drive, complete the following steps. Step 1. Remove the cover (see “Removing the cover” on page 131). Step 2. Press the release tab (the rear of the drive-retention clip) toward the drive right side of the server to release the clip;...

  • Page 166: Replacing The Optional Dvd Drive

    The following notes describe the type of drives that the server supports and other information that you must consider when you install a drive. For a list of supported drives, see http://www.lenovo.com/ serverproven/. • Locate the documentation that comes with the drive and follow those instructions in addition to the instructions in this chapter.
  • Page 167 Release tab Step 3. Remove the retention clip from the DVD drive filler panel. Save the DVD drive filler panel for future use. Step 4. Attach the drive-retention clip that you removed in the step above to the side of the new DVD drive Drive retention clip Alignment pins Note: If you are installing an optical drive that contains a laser, observe the following safety...

  • Page 168: Removing A Dimm

    To remove a dual inline memory module (DIMM), complete the following steps. Step 1. Remove the cover (see “Removing the cover” on page 131). Lenovo System x3250 M4 Installation and Service Guide...

  • Page 169: Memory Module Installation

    The following notes describe the types of DIMMs that the server supports and other information that you must consider when you install DIMMs. • Confirm that the server supports the DIMM that you are installing (see http://www.lenovo.com/ serverproven/). • When you install or remove DIMMs, the server configuration information changes. When you restart the server, the system displays a message that indicates that the memory configuration has changed.
  • Page 170 DIMM connectors DIMMs installed in Ranks per DIMM per channel each channel DIMM type DIMM speed (any combination) Unbuffered DDR3 1066, 1333, 1600 Single-rank, dual-rank 1066, 1333, 1600 Unbuffered DDR3 Single-rank, dual-rank Lenovo System x3250 M4 Installation and Service Guide...
  • Page 171 • The following table lists the maximum DIMM population using ranked UDIMMs. Table 32. Maximum memory population using ranked UDIMMs (depending on your model) Number of UDIMMs DIMM type Size Total memory Single-rank UDIMMs 1 GB 4 GB Dual-rank UDIMMs 2 GB 8 GB Dual-rank UDIMMs...
  • Page 172 Second pair of DIMMs Step 4. Open the retaining clip on each end of the DIMM connector. Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 173: Removing A System Fan

    Step 5. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the outside of the server. Then, remove the DIMM from the package. Step 6. Turn the DIMM so that the alignment slot align correctly with the alignment tab. Step 7.

  • Page 174: Replacing A System Fan

    To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on. To replace a system fan, complete the following steps. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 175: Removing The System Battery

    Step 1. Position the replacement fan so that the airflow arrow on the fan points toward the rear of the server. Note: The correct airflow is from the front to the rear of the server. Fan bracket cable channel Fan bracket Fan bracket cable slot Figure 46.
  • Page 176 If necessary, lift the air baffle out of the way (see “Removing the air baffle” on page 135). Step 3. Remove the system battery:The following illustration shows the location of the system battery. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 177: Replacing The System Battery

    System board error LED Standby power Microprocessor error LED Microprocessor RTMM Hearbeat LED DIMM 1 - 4 error LEDs IMM2 hearbeat If there is a rubber cover on the battery holder, use your fingers to lift the battery cover from the battery connector.
  • Page 178 Position the battery so that the positive (+) symbol is facing towards the power supply. Tilt the battery so that you can insert it into the socket on the side opposite the battery clip. Press the battery down into the socket until it snaps into place. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 179: Removing A Hot-Swap Power Supply

    Figure 48. System battery installation If you removed a rubber cover from the battery holder, use your fingers to install the battery cover on top of the battery connector. Step 5. Reinstall the air baffle (see “Replacing the air baffle” on page 135). Step 6.
  • Page 180 Press the orange release latch and hold it in place. Power supply filler Power supply Power supply release tab Figure 49. Hot-swap power supply removal Step 3. Grasp the handle and pull the power supply out of the bay. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 181: Replacing A Hot-Swap Power Supply

    For redundancy support, you must install an additional hot-swap power supply, if one is not installed in your model. • Make sure that the devices that you are installing are supported. For a list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/. Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.

  • Page 182: Removing And Replacing Tier 2 Crus

    This section provides information for removing and replacing Tier 2 CRUs in the server. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 183: Removing The Dvd Drive Cable

    The illustrations in this document might differ slightly from your hardware. Removing the DVD drive cable Use this information to remove the DVD drive cable. Read the safety information in “Safety” on page v and “Installation guidelines” on page 33. If you are replacing a server component in the server, you need to turn off the server and peripheral devices, and disconnect the power cords and all external cables.

  • Page 184: Removing The Operator Information Panel Assembly

    3. Turn on all attached devices and the server. Removing the operator information panel assembly Use this information to remove the operator information panel assembly. Read the safety information in “Safety” on page v and “Installation guidelines” on page 33. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 185: Replacing The Operator Information Panel Assembly

    If you are replacing a server component in the server, you need to turn off the server and peripheral devices, and disconnect the power cords and all external cables. To remove the operator information panel assembly, complete the following steps. Step 1.

  • Page 186: Removing The Simple-Swap Hard Disk Drive Backplate Assembly

    If you are instructed to return the backplate assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the simple-swap hard disk drive backplate assembly Use this information to replace the simple-swap hard disk drive backplate assembly. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 187: Replacing Software Raid Simple-Swap Hard Disk Drive Backplate With Hardware Raid Simple-Swap Hard Disk Drive Backplate

    You must turn off the server before installing simple-swap drives in the server. Before you install a simple-swap SAS or SATA hard disk drive, read the following information. For a list of supported hard disk drives, see http://www.lenovo.com/ serverproven/. Read the safety information in “Safety” on page v and “Installation guidelines” on page 33.
  • Page 188 Disconnect the cable connections between the backplate and both the system board and power supply (fixed or redundant). Signal cables Power cable Figure 51. Software RAID signal cable routing for fixed power supply Lenovo System x3250 M4 Installation and Service Guide...
  • Page 189 Figure 52. Software RAID signal cable routing for redundant power supply Step 4. Lift the backplate out of the server. Step 5. Slide the replacement backplate into the guide channels, making sure that any nearby wires or cables are not trapped or pinched. Step 6.
  • Page 190 Figure 53. Hardware RAID signal cable routing for fixed power supply (Hardware RAID card inserted on right side) Signal cable Figure 54. Hardware RAID signal cable routing for fixed power supply (Hardware RAID card inserted on left side) Lenovo System x3250 M4 Installation and Service Guide...
  • Page 191 Power cable Figure 55. Power cable routing for fixed power supply: Signal cable Figure 56. Hardware RAID signal cable routing for redundant power supply (Hardware RAID card inserted on right side) Chapter 6 Removing and replacing components...
  • Page 192 Signal cable Figure 57. Hardware RAID signal cable routing for redundant power supply (Hardware RAID card inserted on left side) Power cable Figure 58. Power cable routing for redundant power supply: Lenovo System x3250 M4 Installation and Service Guide...

  • Page 193: Removing The Hot-Swap Hard Disk Drive Backplane

    You must turn off the server before installing simple-swap drives in the server. Before you install a simple-swap SAS or SATA hard disk drive, read the following information. For a list of supported hard disk drives, see http://www.lenovo.com/ serverproven/. Read the safety information in “Safety” on page v and “Installation guidelines” on page 33.

  • Page 194: Replacing The Hot-Swap Hard Disk Drive Backplane

    Note: Make sure the relevant cables pass through the cable clips. • Hot-swap backplane connected to fixed power supply: Lenovo System x3250 M4 Installation and Service Guide...
  • Page 195 Cable, 2.5" hot-swap HDD BP power/front USB /operator panel • Hot-swap backplane connected to redundant power supply: Power cable Step 4. Install the cover (see “Replacing the cover” on page 132). Step 5. Replace the hard disk drives. Step 6. Reconnect the power cords and any cables that you removed.

  • Page 196: Removing And Replacing Structural Parts

    If you are replacing a server component in the server, you need to turn off the server and peripheral devices, and disconnect the power cords and all external cables. To remove the fixed power supply, complete the following steps. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 197: Replacing The Fixed Power Supply

    Captive screw Power supply Rear screw Step 1. Disconnect the ac power cord from the connector on the power supply that you are removing. Disconnect all external cables. Step 2. Remove the cover (see “Removing the cover” on page 131). Attention: To ensure proper cooling and airflow, do not operate the server for more than 30 minutes with the top cover removed.
  • Page 198 See “System-board internal connectors” for the locations of the power connectors on the system board. Step 5. Route the internal power-supply cables, securing them with the retention-clips. Step 6. Test the power supply: Lenovo System x3250 M4 Installation and Service Guide...

  • Page 199: Removing The 240 Va Safety Cover

    Connect one end of the ac power cord for the new power supply into the connector on the back of the power supply, and connect the other end of the power cord into a properly grounded electrical outlet. Make sure that the standby power LED on the system board is lit (see “System-board LEDs”); if the standby power LED is not lit, discontinue this procedure and obtain a new power supply.
  • Page 200 SAS/SATA signal cable Step 3. Remove the four screws from the safety cover. Screws 240 VA safety cover Step 4. Lift the safety cover up to remove it from the server. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 201: Replacing The 240 Va Safety Cover

    240 VA safety cover If you are instructed to return the server component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the 240 VA safety cover Use this information to replace the 240 VA safety cover. Read the safety information in “Safety”...
  • Page 202 240 VA safety cover Step 2. Install the screws to secure the safety cover. Screws 240 VA safety cover Step 3. Reconnect the SAS/SATA signal cable and all other cables that you have removed previously. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 203: Removing The Power Paddle Card

    SAS/SATA signal cable If you have replaced a server component or installed an optional device in the server, you need to reconnect the power cords and all external cables, and turn on the server and peripheral devices. Removing the power paddle card Use this information to remove the power paddle card.

  • Page 204: Replacing The Power Paddle Card

    If you are instructed to return the server component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the power paddle card Use this information to replace the power paddle card. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 205 Read the safety information in “Safety” on page v and “Installation guidelines” on page 33. If you are replacing a server component in the server, you need to turn off the server and peripheral devices, and disconnect the power cords and all external cables. To replace the power paddle card, complete the following steps.

  • Page 206: Removing A Microprocessor And Heat Sink

    • Do not allow the thermal grease on the microprocessor and heat sink to come in contact with anything. Contact with any surface can compromise the thermal grease and the microprocessor socket. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 207 • Dropping the microprocessor during installation or removal can damage the contacts. • Do not touch the microprocessor contacts; handle the microprocessor by the edges only. Contaminants on the microprocessor contacts, such as oil from your skin, can cause connection failures between the contacts and the socket.

  • Page 208: Replacing A Microprocessor And Heat Sink

    To download the most current level of server firmware, go to http://www.lenovo.com/support and http://www.ibm.com/support/ fixcentral. • The microprocessor uses an integrated voltage regulator on the system board. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 209 • The microprocessor speeds are automatically set for this server; therefore, you do not have to set any microprocessor frequency-selection jumpers or switches. • If the thermal-grease protective cover (for example, a plastic cap or tape liner) is removed from the heat sink, do not touch the thermal grease on the bottom of the heat sink or set down the heat sink.
  • Page 210 Step 6. Reinstall the air baffle if it was removed before (see “Replacing the air baffle” on page 135). Step 7. Reinstall the cover (see “Replacing the cover” on page 132). Lenovo System x3250 M4 Installation and Service Guide...

  • Page 211: Thermal Grease

    1. Slide the server into the rack. 2. Reconnect the power cords and cables that you removed. 3. Turn on all attached devices and the server. Thermal grease The thermal grease must be replaced whenever the heat sink has been removed from the top of the microprocessor and is going to be reused or when debris is found in the grease.

  • Page 212: Removing The System Board

    Reactivate any Features on Demand features after replacing the system board. Instructions for automating the activation of features and installing activation keys is in the IBM Features on Demand User's Guide. To download the document, go to https://fod.lenovo.com/lkms, log in, and click Help.
  • Page 213 System board (7 screws) Note: When you replace the system board, you must either update the server with the latest firmware or restore the pre-existing firmware that the customer provides on a diskette or CD image. Make sure that you have the latest firmware or a copy of the pre-existing firmware before you proceed To remove the system board, complete the following steps.

  • Page 214: Replacing The System Board

    IBM Features on Demand User's Guide. To download the document, go to https://fod.lenovo.com/lkms, log in, and click Help. 5. Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  • Page 215 System board (7 screws) Step 3. Install any of the following components that you removed from the system board: Note: Make sure that none of the server cables are caught under the system board. • Microprocessor and heat sink (see “Replacing a microprocessor and heat sink” on page 194) •...
  • Page 216 Step 13. Update the UUID (see “Updating the Universal Unique Identifier (UUID)” on page 78). Step 14. Update the DMI/SMBIOS (see “Updating the DMI/SMBIOS data” on page 80). Step 15. Reactivate any Features on Demand features. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 217: Appendix A. Integrated Management Module Ii (Imm2) Error Messages

    • System: The event is the result of a system error or a configuration change. device is the specific device in the server that caused the event to be generated. Serviceable Specifies whether user action is required to correct the problem. CIM Information © Copyright Lenovo 2014, 2016...

  • Page 218: Imm Events That Automatically Notify Support

    [PowerSupplyElementName] has Failed. (Power Supply 1) 806f0108-0a02ffff [PowerSupplyElementName] has Failed. (Power Supply 2) 806f010c-2001ffff Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) 806f010c-2002ffff Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) Lenovo System x3250 M4 Installation and Service Guide...
  • Page 219 Table 35. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f010c-2003ffff Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3) 806f010c-2004ffff Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4) 806f010c-2581ffff Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].

  • Page 220: List Of Imm Events

    • 40000002-00000000 : Certificate Authority [arg1] has detected a [arg2] Certificate Error. This message is for the use case when there is an error with an SSL Server, SSL Client, or SSL Trusted CA Certificate. May also be shown as 4000000200000000 or 0x4000000200000000 Lenovo System x3250 M4 Installation and Service Guide...
  • Page 221 Severity Error Serviceable Automatically notify support Alert Category System - SSL certification SNMP Trap ID CIM Information Prefix: IMM ID: 0002 User Response Make sure that the certificate that you are importing is correct and properly generated. • 40000003-00000000 : Ethernet Data Rate modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port data rate.
  • Page 222 • 40000006-00000000 : Ethernet locally administered MAC address modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port MAC address setting. May also be shown as 4000000600000000 or 0x4000000600000000 Severity Info Serviceable Lenovo System x3250 M4 Installation and Service Guide...
  • Page 223 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0006 User Response Information only; no action is required. • 40000007-00000000 : Ethernet interface [arg1] by user [arg2]. This message is for the use case where a user enables or disabled the ethernet interface. May also be shown as 4000000700000000 or 0x4000000700000000 Severity Info...
  • Page 224 This message is for the use case where a user modifies the IP subnet mask of a Management Controller. May also be shown as 4000000a00000000 or 0x4000000a00000000 Severity Info Serviceable Automatically notify support Alert Category none Lenovo System x3250 M4 Installation and Service Guide...
  • Page 225 SNMP Trap ID CIM Information Prefix: IMM ID: 0010 User Response Information only; no action is required. • 4000000b-00000000 : IP address of default gateway modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the default gateway IP address of a Management Controller.
  • Page 226 This message is for the use case where a user successfully logs in to a Management Controller. May also be shown as 4000000e00000000 or 0x4000000e00000000 Severity Info Serviceable Automatically notify support Alert Category System - Remote Login SNMP Trap ID Lenovo System x3250 M4 Installation and Service Guide...
  • Page 227 CIM Information Prefix: IMM ID: 0014 User Response Information only; no action is required. • 4000000f-00000000 : Attempting to [arg1] server [arg2] by user [arg3]. This message is for the use case where a user is using the Management Controller to perform a power function on the system.
  • Page 228 This message is for the use case where a remote user has failed to establish a remote control session from a Web browser session. May also be shown as 4000001200000000 or 0x4000001200000000 Severity Info Serviceable Lenovo System x3250 M4 Installation and Service Guide...
  • Page 229 Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0018 User Response Make sure that the correct login ID and password are being used. • 40000013-00000000 : Remote access attempt failed. Invalid userid or password received. Userid is [arg1] from TELNET client at IP address [arg2].
  • Page 230 This message is for the use case where a Management Controller IP address and configuration has been assigned by the DHCP server. May also be shown as 4000001600000000 or 0x4000001600000000 Severity Info Serviceable Automatically notify support Lenovo System x3250 M4 Installation and Service Guide...
  • Page 231 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0022 User Response Information only; no action is required. • 40000017-00000000 : ENET[[arg1]] IP-Cfg:HstName=[arg2], IP@=[arg3] ,NetMsk=[arg4], GW@=[arg5] . This message is for the use case where a Management Controller IP address and configuration has been assigned statically using user data.
  • Page 232 • 4000001a-00000000 : DHCP setting changed to [arg1] by user [arg2]. This message is for the use case where a user changes the DHCP setting. May also be shown as 4000001a00000000 or 0x4000001a00000000 Severity Info Serviceable Automatically notify support Alert Category none Lenovo System x3250 M4 Installation and Service Guide...
  • Page 233 SNMP Trap ID CIM Information Prefix: IMM ID: 0026 User Response Information only; no action is required. • 4000001b-00000000 : Management Controller [arg1]: Configuration restored from a file by user [arg2]. This message is for the use case where a user restores a Management Controller configuration from a file. May also be shown as 4000001b00000000 or 0x4000001b00000000 Severity Info...
  • Page 234 • 4000001e-00000000 : Running the backup Management Controller [arg1] main application. This message is for the use case where a Management Controller has resorted to running the backup main application. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 235 May also be shown as 4000001e00000000 or 0x4000001e00000000 Severity Warning Serviceable Automatically notify support Alert Category System - other SNMP Trap ID CIM Information Prefix: IMM ID: 0030 User Response Update the IMM firmware. Important: Some cluster solutions require specific code levels or coordinated code updates.
  • Page 236 May also be shown as 4000002100000000 or 0x4000002100000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0033 User Response Information only; no action is required. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 237 • 40000022-00000000 : SSL data in the Management Controller [arg1] configuruation data is invalid. Clearing configuration data region and disabling SSL. This message is for the use case where a Management Controller has detected invalid SSL data in the configuration data and is clearing the configuration data region and disabling the SSL. May also be shown as 4000002200000000 or 0x4000002200000000 Severity Error...
  • Page 238 May also be shown as 4000002500000000 or 0x4000002500000000 Severity Info Serviceable Automatically notify support Alert Category System - Event Log 75% full SNMP Trap ID CIM Information Prefix: IMM ID: 0037 User Response Information only; no action is required. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 239 • 40000026-00000000 : The [arg1] on system [arg2] is 100% full. This message is for the use case where a Management Controller Event Log on a system is 100% full. May also be shown as 4000002600000000 or 0x4000002600000000 Severity Info Serviceable Automatically notify support Alert Category...
  • Page 240 This message is for the use case where a user has failed to log in to a Management Controller from SSH. May also be shown as 4000002900000000 or 0x4000002900000000 Severity Info Serviceable Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0041 Lenovo System x3250 M4 Installation and Service Guide...
  • Page 241 User Response Complete the following steps until the problem is solved: 1. Make sure that the correct login ID and password are being used. 2. Have the system administrator reset the login ID or password. • 4000002a-00000000 : [arg1] firmware mismatch internal to system [arg2]. Please attempt to flash the [arg3] firmware.
  • Page 242 DDNS setting changed by user May also be shown as 4000002d00000000 or 0x4000002d00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0045 User Response Lenovo System x3250 M4 Installation and Service Guide...
  • Page 243 Information only; no action is required. • 4000002e-00000000 : DDNS registration successful. The domain name is [arg1]. DDNS registation and values May also be shown as 4000002e00000000 or 0x4000002e00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0046 User Response...
  • Page 244 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0049 User Response Information only; no action is required. • 40000032-00000000 : IPv6 DHCP enabled by user [arg1]. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 245 IPv6 DHCP assignment method is enabled by user May also be shown as 4000003200000000 or 0x4000003200000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0050 User Response Information only; no action is required. •...
  • Page 246 Information only; no action is required. • 40000036-00000000 : IPv6 stateless auto-configuration disabled by user [arg1]. IPv6 statless auto-assignment method is disabled by user May also be shown as 4000003600000000 or 0x4000003600000000 Severity Lenovo System x3250 M4 Installation and Service Guide...
  • Page 247 Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0054 User Response Information only; no action is required. • 40000037-00000000 : ENET[[arg1]] IPv6-LinkLocal:HstName=[arg2], IP@=[arg3] ,Pref=[arg4] . IPv6 Link Local address is active May also be shown as 4000003700000000 or 0x4000003700000000 Severity Info Serviceable...
  • Page 248 4000003a-00000000 : IPv6 static address of network interface modified from [arg1] to [arg2] by user [arg3]. A user modifies the IPv6 static address of a Management Controller May also be shown as 4000003a00000000 or 0x4000003a00000000 Severity Info Serviceable Lenovo System x3250 M4 Installation and Service Guide...
  • Page 249 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0058 User Response Information only; no action is required. • 4000003b-00000000 : DHCPv6 failure, no IP address assigned. S DHCP6 server fails to assign an IP address to a Management Controller. May also be shown as 4000003b00000000 or 0x4000003b00000000 Severity Warning...
  • Page 250 Information only; no action is required. • 4000003e-00000000 : SSH port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the SSH port number May also be shown as 4000003e00000000 or 0x4000003e00000000 Lenovo System x3250 M4 Installation and Service Guide...
  • Page 251 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0062 User Response Information only; no action is required. • 4000003f-00000000 : Web-HTTP port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Web HTTP port number May also be shown as 4000003f00000000 or 0x4000003f00000000 Severity...
  • Page 252 • 40000042-00000000 : CIM/XML HTTPS port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the CIM HTTPS port number May also be shown as 4000004200000000 or 0x4000004200000000 Severity Info Serviceable Lenovo System x3250 M4 Installation and Service Guide...
  • Page 253 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0066 User Response Information only; no action is required. • 40000043-00000000 : SNMP Agent port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the SNMP Agent port number May also be shown as 4000004300000000 or 0x4000004300000000 Severity Info...
  • Page 254 • 40000046-00000000 : Remote Presence port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Remote Presence port number May also be shown as 4000004600000000 or 0x4000004600000000 Severity Info Serviceable Automatically notify support Alert Category none Lenovo System x3250 M4 Installation and Service Guide...
  • Page 255 SNMP Trap ID CIM Information Prefix: IMM ID: 0070 User Response Information only; no action is required. • 40000047-00000000 : LED [arg1] state changed to [arg2] by [arg3]. A user has modified the state of an LED May also be shown as 4000004700000000 or 0x4000004700000000 Severity Info Serviceable...
  • Page 256 A user disabled SNMPv1 or SNMPv3 or Traps May also be shown as 4000004a00000000 or 0x4000004a00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0074 Lenovo System x3250 M4 Installation and Service Guide...
  • Page 257 User Response Information only; no action is required. • 4000004b-00000000 : SNMPv1 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4], Address=[arg5], . A user changed the SNMP community string May also be shown as 4000004b00000000 or 0x4000004b00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID...
  • Page 258 A user configured the Serial Port mode May also be shown as 4000004e00000000 or 0x4000004e00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0078 User Response Lenovo System x3250 M4 Installation and Service Guide...
  • Page 259 Information only; no action is required. • 4000004f-00000000 : Date and Time set by user [arg1]: Date=[arg2], Time-[arg3], DST Auto-adjust=[arg4], Timezone=[arg5]. A user configured the Date and Time settings May also be shown as 4000004f00000000 or 0x4000004f00000000 Severity Info Serviceable Automatically notify support Alert Category none...
  • Page 260 SNMP Trap ID CIM Information Prefix: IMM ID: 0082 User Response Information only; no action is required. • 40000053-00000000 : Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4]. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 261 A user configured a recurring Server Power Action May also be shown as 4000005300000000 or 0x4000005300000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0083 User Response Information only; no action is required. •...
  • Page 262 Prefix: IMM ID: 0086 User Response Information only; no action is required. • 40000057-00000000 : Telnet [arg1] by user [arg2]. A user enables or disables Telnet services May also be shown as 4000005700000000 or 0x4000005700000000 Lenovo System x3250 M4 Installation and Service Guide...
  • Page 263 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0087 User Response Information only; no action is required. • 40000058-00000000 : DNS servers set by user [arg1]: UseAdditionalServers=[arg2], PreferredDNStype=[arg3], IPv4Server1=[arg4], IPv4Server2=[arg5], IPv4Server3=[arg6], IPv6Server1=[arg7], IPv6Server2=[arg8], IPv6Server3=[arg9].
  • Page 264 Information only; no action is required. • 4000005b-00000000 : Secure Web services (HTTPS) [arg1] by user [arg2]. A user enables or disables Secure web services May also be shown as 4000005b00000000 or 0x4000005b00000000 Severity Info Lenovo System x3250 M4 Installation and Service Guide...
  • Page 265 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0091 User Response Information only; no action is required. • 4000005c-00000000 : Secure CIM/XML(HTTPS) [arg1] by user [arg2]. A user enables or disables Secure CIM/XML services May also be shown as 4000005c00000000 or 0x4000005c00000000 Severity Info...
  • Page 266 • 4000005f-00000000 : Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5]. A user configures Server Timeouts May also be shown as 4000005f00000000 or 0x4000005f00000000 Severity Info Serviceable Automatically notify support Lenovo System x3250 M4 Installation and Service Guide...
  • Page 267 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0095 User Response Information only; no action is required. • 40000060-00000000 : License key for [arg1] added by user [arg2]. A user installs License Key May also be shown as 4000006000000000 or 0x4000006000000000 Severity Info Serviceable...
  • Page 268 MinimumPasswordReuseCycle=[arg4], MinimumPasswordLength=[arg5], MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8], MinimumDifferentCharacters=[arg9], DefaultIDExpired=[arg10], ChangePasswordFirstAccess=[arg11]. A user changes the Global Login Account Security Settings to Legacy May also be shown as 4000006300000000 or 0x4000006300000000 Severity Info Serviceable Automatically notify support Lenovo System x3250 M4 Installation and Service Guide...
  • Page 269 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0099 User Response Information only; no action is required. • 40000064-00000000 : User [arg1] created.. A user account was created May also be shown as 4000006400000000 or 0x4000006400000000 Severity Info Serviceable Automatically notify support...
  • Page 270 40000067-00000000 : User [arg1] role set to [arg2]. A user account role assigned May also be shown as 4000006700000000 or 0x4000006700000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID Lenovo System x3250 M4 Installation and Service Guide...
  • Page 271 CIM Information Prefix: IMM ID: 0103 User Response Information only; no action is required. • 40000068-00000000 : User [arg1] custom privileges set: [arg2]. User account priveleges assigned May also be shown as 4000006800000000 or 0x4000006800000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID...
  • Page 272 May also be shown as 4000006b00000000 or 0x4000006b00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0107 User Response Information only; no action is required. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 273 • 4000006c-00000000 : SSH Client key removed from user [arg1]. User removed an SSH Client key May also be shown as 4000006c00000000 or 0x4000006c00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0108 User Response Information only;...
  • Page 274 CIM Information Prefix: IMM ID: 0111 User Response Information only; no action is required. • 40000070-00000000 : SNMP Traps enabled by user [arg1]: EnabledAlerts=[arg2], AllowedFilters=[arg3] . A user enabled the SNMP Traps configuration Lenovo System x3250 M4 Installation and Service Guide...
  • Page 275 May also be shown as 4000007000000000 or 0x4000007000000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0112 User Response Information only; no action is required. • 40000071-00000000 : The power cap value changed from [arg1] watts to [arg2] watts by user [arg3]. Power Cap values changed by user May also be shown as 4000007100000000 or 0x4000007100000000 Severity...
  • Page 276 • 40000074-00000000 : The soft minimum power cap value changed from [arg1] watts to [arg2] watts. Soft Minimum Power Cap value changed May also be shown as 4000007400000000 or 0x4000007400000000 Severity Info Lenovo System x3250 M4 Installation and Service Guide...
  • Page 277 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0116 User Response Information only; no action is required. • 40000075-00000000 : The measured power value exceeded the power cap value. Power exceeded cap May also be shown as 4000007500000000 or 0x4000007500000000 Severity Warning Serviceable...
  • Page 278 Information only; no action is required. • 40000078-00000000 : Power capping was deactivated by user [arg1]. Power capping deactivated by user May also be shown as 4000007800000000 or 0x4000007800000000 Severity Info Serviceable Automatically notify support Lenovo System x3250 M4 Installation and Service Guide...
  • Page 279 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0120 User Response Information only; no action is required. • 40000079-00000000 : Static Power Savings mode has been turned on by user [arg1]. Static Power Savings mode turned on by user May also be shown as 4000007900000000 or 0x4000007900000000 Severity Info...
  • Page 280 • 4000007c-00000000 : Dynamic Power Savings mode has been turned off by user [arg1]. Dynamic Power Savings mode turned off by user May also be shown as 4000007c00000000 or 0x4000007c00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID Lenovo System x3250 M4 Installation and Service Guide...
  • Page 281 CIM Information Prefix: IMM ID: 0124 User Response Information only; no action is required. • 4000007d-00000000 : Power cap and external throttling occurred. Power cap and external throttling occurred May also be shown as 4000007d00000000 or 0x4000007d00000000 Severity Info Serviceable Automatically notify support Alert Category none...
  • Page 282 May also be shown as 4000008000000000 or 0x4000008000000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0128 User Response Information only; no action is required. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 283 • 40000081-00000000 : PXE boot requested by user [arg1]. PXE boot requested May also be shown as 4000008100000000 or 0x4000008100000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0129 User Response Information only;...
  • Page 284 • 40000085-00000000 : FPGA firmware mismatch between nodes [arg1] and [arg2]. Please attempt to flash the FPGA firmware to the same level on all nodes. A mismatch of FPGA firmware has been detected between nodes Lenovo System x3250 M4 Installation and Service Guide...
  • Page 285 May also be shown as 4000008500000000 or 0x4000008500000000 Severity Error Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0133 User Response Attempt to flash the FPGA firmware to the same level on all nodes. •...
  • Page 286 This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to complete. May also be shown as 4000008900000000 or 0x4000008900000000 Lenovo System x3250 M4 Installation and Service Guide...
  • Page 287 Severity Error Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0137 User Response 1. Turn off the server and disconnect it from the power source. You must disconnect the server from ac power to reset the IMM. 2.
  • Page 288 May also be shown as 800100020701ffff or 0x800100020701ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0476 User Response Lenovo System x3250 M4 Installation and Service Guide...
  • Page 289 Replace the system battery. • 80010202-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. (CMOS Battery) This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted. May also be shown as 800102020701ffff or 0x800102020701ffff Severity Error Serviceable...
  • Page 290 (Fan 3 Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted. May also be shown as 800102041d03ffff or 0x800102041d03ffff Lenovo System x3250 M4 Installation and Service Guide...
  • Page 291 Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0480 User Response 1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system board.
  • Page 292 This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109010701ffff or 0x800109010701ffff Severity Error Serviceable Automatically notify support Alert Category Lenovo System x3250 M4 Installation and Service Guide...
  • Page 293 Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
  • Page 294 This message is for the use case when an implementation has detected a Sensor has deasserted. May also be shown as 800300062101ffff or 0x800300062101ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Lenovo System x3250 M4 Installation and Service Guide...
  • Page 295 Prefix: PLAT ID: 0509 User Response No action; information only. • 80030012-2301ffff : Sensor [SensorElementName] has deasserted. (OS RealTime Mod) This message is for the use case when an implementation has detected a Sensor has deasserted. May also be shown as 800300122301ffff or 0x800300122301ffff Severity Info Serviceable...
  • Page 296 (DIMM 1 Temp) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702012001ffff or 0x800702012001ffff Severity Lenovo System x3250 M4 Installation and Service Guide...
  • Page 297 Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
  • Page 298 (DIMM 4 Temp) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702012004ffff or 0x800702012004ffff Lenovo System x3250 M4 Installation and Service Guide...
  • Page 299 Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
  • Page 300 (PS 2 Fan Fault) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702040a02ffff or 0x800702040a02ffff Severity Error Serviceable Lenovo System x3250 M4 Installation and Service Guide...
  • Page 301 Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the power-supply fan. 2. Replace power supply n. (n = power supply number) •...
  • Page 302 This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702190701ffff or 0x800702190701ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID Lenovo System x3250 M4 Installation and Service Guide...
  • Page 303 CIM Information Prefix: PLAT ID: 0522 User Response 1. Check for an error LED on the system board. 2. Check the system-event log. 3. Check for the system firmware version and update to the latest version. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  • Page 304 • 80070608-0a02ffff : Sensor [SensorElementName] has transitioned to non-recoverable. This message is for the use case when an implementation has detected a Sensor transitioned to non-recoverable. May also be shown as 800706080a02ffff or 0x800706080a02ffff Lenovo System x3250 M4 Installation and Service Guide...
  • Page 305 Severity Error Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0530 User Response If the specified sensor is PS n 12V OC Fault, complete the following steps until the problem is solved: Use the IBM Power Configurator utility to determine current system power consumption.
  • Page 306 • 806f0007-0301ffff : [ProcessorElementName] has Failed with IERR. (CPU 1) This message is for the use case when an implementation has detected a Processor Failed - IERR Condition. May also be shown as 806f00070301ffff or 0x806f00070301ffff Severity Error Serviceable Lenovo System x3250 M4 Installation and Service Guide...
  • Page 307 Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0042 User Response 1. Update the latest level of system firmware and device drivers are installed for all adapters and standard devices, such as UEFI, IMM Ethernet,and SAS. Important: Some cluster solutions require specific code levels or coordinated code updates.
  • Page 308 Alert Category System - Power Off SNMP Trap ID CIM Information Prefix: PLAT ID: 0106 User Response No action; information only. • 806f000d-0400ffff : The Drive [StorageVolumeElementName] has been added. (Drive 0) Lenovo System x3250 M4 Installation and Service Guide...
  • Page 309 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0400ffff or 0x806f000d0400ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response...
  • Page 310 806f000f-220101ff : The System [ComputerSystemElementName] has detected no memory in the system. (ABR Status) This message is for the use case when an implementation has detected that memory was detected in the system. May also be shown as 806f000f220101ff or 0x806f000f220101ff Lenovo System x3250 M4 Installation and Service Guide...
  • Page 311 Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0794 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text.
  • Page 312 May also be shown as 806f000f220104ff or 0x806f000f220104ff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0795 User Response Lenovo System x3250 M4 Installation and Service Guide...
  • Page 313 This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Firmware Error : •...
  • Page 314 Firmware Error : • 806f000f-22010cff : CPU voltage mismatch detected on [ProcessorElementName]. (ABR Status) This message is for the use case when an implementation has detected a CPU voltage mismatch with the socket voltage. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 315 May also be shown as 806f000f22010cff or 0x806f000f22010cff Severity Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0050 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text.
  • Page 316 This message is for the use case when an implementation has detected a Fault in a slot. May also be shown as 806f00212582ffff or 0x806f00212582ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0330 Lenovo System x3250 M4 Installation and Service Guide...
  • Page 317 User Response 1. Check the PCI LED. 2. Reseat the affected adapters and riser card. 3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  • Page 318 Detected for Processor. May also be shown as 806f01070301ffff or 0x806f01070301ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0036 User Response Lenovo System x3250 M4 Installation and Service Guide...
  • Page 319 1. Make sure that the fans are operating. There are no obstructions to the airflow (front and rear of the server), the air baffles are in place and correctly installed, and the server cover is installed and completely closed. 2. Make sure that the heat sink for microprocessor n is installed correctly. 3.
  • Page 320 806f010c-2001ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c2001ffff or 0x806f010c2001ffff Severity Error Serviceable Lenovo System x3250 M4 Installation and Service Guide...
  • Page 321 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 322 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. 3. If the problem follows the DIMM, replace the failing DIMM. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 323 4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. 5. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins.
  • Page 324 • 806f010d-0400ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 0) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0400ffff or 0x806f010d0400ffff Lenovo System x3250 M4 Installation and Service Guide...
  • Page 325 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
  • Page 326 (Drive 3) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0403ffff or 0x806f010d0403ffff Severity Error Serviceable Lenovo System x3250 M4 Installation and Service Guide...
  • Page 327 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
  • Page 328 System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0392 User Response Please ensure the PCI riser 1 has been installed correctly. • 806f0125-1d02ffff : [ManagedElementName] detected as absent. (Fan 2) Lenovo System x3250 M4 Installation and Service Guide...
  • Page 329 This message is for the use case when an implementation has detected a Managed Element is Absent. May also be shown as 806f01251d02ffff or 0x806f01251d02ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0392 User Response Please ensure the PCI riser 1 has been installed correctly.
  • Page 330 If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. 2. Run the DSA program. 3. Reseat the adapter. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 331 4. Replace the adapter. 5. (Trained technician only) Replace microprocessor n. (n = microprocessor number) 6. (Trained technician only) Replace the system board. • 806f020d-0400ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 0) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0400ffff or 0x806f020d0400ffff Severity Warning...
  • Page 332 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) Lenovo System x3250 M4 Installation and Service Guide...
  • Page 333 • 806f020d-0403ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 3) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0403ffff or 0x806f020d0403ffff Severity Warning Serviceable Automatically notify support Alert Category...
  • Page 334 This message is for the use case when an implementation has detected a Power Supply that has input that has been lost. May also be shown as 806f03080a02ffff or 0x806f03080a02ffff Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3250 M4 Installation and Service Guide...
  • Page 335 System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0100 User Response 1. Reconnect the power cords. 2. Check power supply n LED. 3. See Power-supply LEDs for more information. (n = power supply number) • 806f030c-2001ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 336 806f030c-2003ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3) This message is for the use case when an implementation has detected a Memory Scrub failure. May also be shown as 806f030c2003ffff or 0x806f030c2003ffff Severity Lenovo System x3250 M4 Installation and Service Guide...
  • Page 337 Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. 1.
  • Page 338 Prefix: PLAT ID: 0228 User Response 1. Check the device driver. 2. Reinstall the device driver. 3. Update all device drivers to the latest level. 4. Update the firmware (UEFI and IMM). Lenovo System x3250 M4 Installation and Service Guide...
  • Page 339 • 806f0323-2101ffff : Power cycle of system [ComputerSystemElementName] initiated by watchdog [WatchdogElementName]. (Watchdog) This message is for the use case when an implementation has detected a Power Cycle by Watchdog occurred. May also be shown as 806f03232101ffff or 0x806f03232101ffff Severity Info Serviceable Automatically notify support...
  • Page 340 806f040c-2003ffff : [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. (DIMM 3) This message is for the use case when an implementation has detected that Memory has been Disabled. May also be shown as 806f040c2003ffff or 0x806f040c2003ffff Severity Info Serviceable Lenovo System x3250 M4 Installation and Service Guide...
  • Page 341 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0131 User Response 1. Make sure the DIMM is installed correctly. 2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server.
  • Page 342 This message is for the use case when an implementation has detected a PCI PERR. May also be shown as 806f04132582ffff or 0x806f04132582ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID Lenovo System x3250 M4 Installation and Service Guide...
  • Page 343 CIM Information Prefix: PLAT ID: 0232 User Response 1. Check the PCI LED. 2. Reseat the affected adapters and riser cards. 3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  • Page 344 Subsystem [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached. May also be shown as 806f050c2002ffff or 0x806f050c2002ffff Lenovo System x3250 M4 Installation and Service Guide...
  • Page 345 Severity Warning Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0144 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2.
  • Page 346 Reached. May also be shown as 806f050c2004ffff or 0x806f050c2004ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0144 User Response Lenovo System x3250 M4 Installation and Service Guide...
  • Page 347 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. 3.
  • Page 348 • 806f050d-0401ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 1) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0401ffff or 0x806f050d0401ffff Severity Error Lenovo System x3250 M4 Installation and Service Guide...
  • Page 349 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
  • Page 350 • 806f0513-2582ffff : A PCI SERR has occurred on system [ComputerSystemElementName]. (PCIs) This message is for the use case when an implementation has detected a PCI SERR. May also be shown as 806f05132582ffff or 0x806f05132582ffff Severity Error Serviceable Automatically notify support Alert Category Lenovo System x3250 M4 Installation and Service Guide...
  • Page 351 Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0234 User Response 1. Check the PCI LED. 2. Reseat the affected adapters and riser card. 3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require specific code levels or coordinated code updates.
  • Page 352 • 806f0608-0a01ffff : [PowerSupplyElementName] has a Configuration Mismatch. (Power Supply 1) This message is for the use case when an implementation has detected a Power Supply with a Configuration Error. May also be shown as 806f06080a01ffff or 0x806f06080a01ffff Lenovo System x3250 M4 Installation and Service Guide...
  • Page 353 Severity Error Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0104 User Response 1. Make sure that the power supplies installed are with the same rating or wattage. 2. Reinstall the power supplies with the same rating or wattage. •...
  • Page 354 This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0401ffff or 0x806f060d0401ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 Lenovo System x3250 M4 Installation and Service Guide...
  • Page 355 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5.
  • Page 356 Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication. • 806f070c-2002ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) Lenovo System x3250 M4 Installation and Service Guide...
  • Page 357 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2002ffff or 0x806f070c2002ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response...
  • Page 358 May also be shown as 806f070c2581ffff or 0x806f070c2581ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Lenovo System x3250 M4 Installation and Service Guide...
  • Page 359 Make sure that DIMMs are installed and following the memory population chart in the system publication. One of the DIMMs : • 806f070d-0400ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 0) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
  • Page 360 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0403ffff or 0x806f070d0403ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3250 M4 Installation and Service Guide...
  • Page 361 CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f0807-0301ffff : [ProcessorElementName] has been Disabled. (CPU 1) This message is for the use case when an implementation has detected a Processor has been Disabled. May also be shown as 806f08070301ffff or 0x806f08070301ffff Severity Info Serviceable...
  • Page 362 6. (Trained technician only) Replace the system board. • 806f0813-2582ffff : A Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (PCIs) This message is for the use case when an implementation has detected a Bus Uncorrectable Error. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 363 May also be shown as 806f08132582ffff or 0x806f08132582ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0240 User Response 1. Check the system-event log. 2. Check the PCI LED. 3.
  • Page 364 This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has deasserted. May also be shown as 810100020701ffff or 0x810100020701ffff Severity Info Serviceable Automatically notify support Lenovo System x3250 M4 Installation and Service Guide...
  • Page 365 Alert Category Warning - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0477 User Response No action; information only. • 81010202-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. (CMOS Battery) This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted.
  • Page 366 (Fan 3 Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted. May also be shown as 810102041d03ffff or 0x810102041d03ffff Severity Info Serviceable Lenovo System x3250 M4 Installation and Service Guide...
  • Page 367 Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0481 User Response No action; information only. • 81010204-1d04ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. (Fan 4 Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted.
  • Page 368 (SysBrd 12V) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109020701ffff or 0x810109020701ffff Severity Info Lenovo System x3250 M4 Installation and Service Guide...
  • Page 369 Serviceable Automatically notify support Alert Category Critical - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. SysBrd 3.3V : SysBrd 5V : • 81010b01-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (Ambient Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted.
  • Page 370 This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. May also be shown as 8107010f2201ffff or 0x8107010f2201ffff Severity Info Serviceable Lenovo System x3250 M4 Installation and Service Guide...
  • Page 371 Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0521 User Response No action; information only. • 81070201-0301ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (CPU 1 OverTemp) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
  • Page 372 (DIMM 3 Temp) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702012003ffff or 0x810702012003ffff Severity Info Lenovo System x3250 M4 Installation and Service Guide...
  • Page 373 Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070201-2004ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (DIMM 4 Temp) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
  • Page 374 (PS 2 Fan Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702040a02ffff or 0x810702040a02ffff Lenovo System x3250 M4 Installation and Service Guide...
  • Page 375 Severity Info Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070208-0a01ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical.
  • Page 376 (CPU 1 OverTemp) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable from less severe has deasserted. May also be shown as 810703010301ffff or 0x810703010301ffff Lenovo System x3250 M4 Installation and Service Guide...
  • Page 377 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0525 User Response No action; information only. • 81070608-0a01ffff : Sensor [SensorElementName] has deasserted the transition to non-recoverable. (PS 1 VCO Fault) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable has deasserted.
  • Page 378 816f0008-0a01ffff : [PowerSupplyElementName] has been removed from container [PhysicalPackageElementName]. (Power Supply 1) This message is for the use case when an implementation has detected a Power Supply has been removed. May also be shown as 816f00080a01ffff or 0x816f00080a01ffff Lenovo System x3250 M4 Installation and Service Guide...
  • Page 379 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0085 User Response No action; information only. • 816f0008-0a02ffff : [PowerSupplyElementName] has been removed from container [PhysicalPackageElementName]. (Power Supply 2) This message is for the use case when an implementation has detected a Power Supply has been removed.
  • Page 380 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level. 3. Check the SAS cable. 4. Replace the hard disk drive. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 381 • 816f000d-0401ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 1) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0401ffff or 0x816f000d0401ffff Severity Error Serviceable Automatically notify support...
  • Page 382 816f000f-2201ffff : The System [ComputerSystemElementName] has detected a POST Error deassertion. (ABR Status) This message is for the use case when an implementation has detected that Post Error has deasserted. May also be shown as 816f000f2201ffff or 0x816f000f2201ffff Lenovo System x3250 M4 Installation and Service Guide...
  • Page 383 Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0185 User Response No action; information only. Firmware Error : • 816f0013-1701ffff : System [ComputerSystemElementName] has recovered from a diagnostic interrupt. (NMI State) This message is for the use case when an implementation has detected a recovery from a Front Panel NMI / Diagnostic Interrupt May also be shown as 816f00131701ffff or 0x816f00131701ffff...
  • Page 384 Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0331 User Response No action; information only. PCI 2 : • 816f0107-0301ffff : An Over-Temperature Condition has been removed on [ProcessorElementName]. (CPU 1) Lenovo System x3250 M4 Installation and Service Guide...
  • Page 385 This message is for the use case when an implementation has detected a Over-Temperature Condition has been Removed for Processor. May also be shown as 816f01070301ffff or 0x816f01070301ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0037 User Response...
  • Page 386 May also be shown as 816f010c2001ffff or 0x816f010c2001ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 387 • 816f010c-2002ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2002ffff or 0x816f010c2002ffff Severity Info Serviceable Automatically notify support...
  • Page 388 May also be shown as 816f010c2581ffff or 0x816f010c2581ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. One of the DIMMs : Lenovo System x3250 M4 Installation and Service Guide...
  • Page 389 • 816f010d-0400ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 0) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0400ffff or 0x816f010d0400ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
  • Page 390 No action; information only. • 816f010f-2201ffff : The System [ComputerSystemElementName] has recovered from a firmware hang. (Firmware Error) This message is for the use case when an implementation has recovered from a System Firmware Hang. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 391 May also be shown as 816f010f2201ffff or 0x816f010f2201ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0187 User Response No action; information only. • 816f0125-1d01ffff : [ManagedElementName] detected as present. (Fan 1) This message is for the use case when an implementation has detected a Managed Element is now Present.
  • Page 392 • 816f0125-1d04ffff : [ManagedElementName] detected as present. (Fan 4) This message is for the use case when an implementation has detected a Managed Element is now Present. May also be shown as 816f01251d04ffff or 0x816f01251d04ffff Lenovo System x3250 M4 Installation and Service Guide...
  • Page 393 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0390 User Response No action; information only. • 816f0207-0301ffff : [ProcessorElementName] has Recovered from FRB1/BIST condition. (CPU 1) This message is for the use case when an implementation has detected a Processor Recovered - FRB1/BIST condition.
  • Page 394 • 816f020d-0402ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 2) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0402ffff or 0x816f020d0402ffff Lenovo System x3250 M4 Installation and Service Guide...
  • Page 395 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-0403ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 3) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
  • Page 396 816f030c-2001ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 1) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2001ffff or 0x816f030c2001ffff Lenovo System x3250 M4 Installation and Service Guide...
  • Page 397 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-2002ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 2) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2002ffff or 0x816f030c2002ffff Severity Info...
  • Page 398 816f0313-1701ffff : System [ComputerSystemElementName] has recovered from an NMI. (NMI State) This message is for the use case when an implementation has detected a Software NMI has been Recovered from. May also be shown as 816f03131701ffff or 0x816f03131701ffff Severity Lenovo System x3250 M4 Installation and Service Guide...
  • Page 399 Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0230 User Response No action; information only. • 816f040c-2001ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2001ffff or 0x816f040c2001ffff Severity Info...
  • Page 400 816f040c-2004ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 4) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2004ffff or 0x816f040c2004ffff Severity Info Serviceable Lenovo System x3250 M4 Installation and Service Guide...
  • Page 401 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. • 816f040c-2581ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (All DIMMS) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2581ffff or 0x816f040c2581ffff Severity Info...
  • Page 402 Subsystem [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2001ffff or 0x816f050c2001ffff Severity Info Serviceable Lenovo System x3250 M4 Installation and Service Guide...
  • Page 403 Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. • 816f050c-2002ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed.
  • Page 404 Subsystem [MemoryElementName]. (All DIMMS) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2581ffff or 0x816f050c2581ffff Severity Lenovo System x3250 M4 Installation and Service Guide...
  • Page 405 Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. One of the DIMMs : • 816f050d-0400ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 0) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted.
  • Page 406 • 816f050d-0403ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 3) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0403ffff or 0x816f050d0403ffff Severity Info Serviceable Lenovo System x3250 M4 Installation and Service Guide...
  • Page 407 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f0607-0301ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has deasserted. (CPU 1) This message is for the use case when an SM BIOS Uncorrectable CPU complex error has deasserted.
  • Page 408 This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0400ffff or 0x816f060d0400ffff Severity Info Serviceable Automatically notify support Lenovo System x3250 M4 Installation and Service Guide...
  • Page 409 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0401ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 1) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
  • Page 410 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2001ffff or 0x816f070c2001ffff Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3250 M4 Installation and Service Guide...
  • Page 411 Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. • 816f070c-2002ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 2) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted.
  • Page 412 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2581ffff or 0x816f070c2581ffff Severity Info Serviceable Automatically notify support Lenovo System x3250 M4 Installation and Service Guide...
  • Page 413 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. One of the DIMMs : • 816f070d-0400ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 0) This message is for the use case when an implementation has detected that an Array Rebuild has Completed.
  • Page 414 816f070d-0403ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 3) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0403ffff or 0x816f070d0403ffff Severity Info Serviceable Lenovo System x3250 M4 Installation and Service Guide...
  • Page 415 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. • 816f0807-0301ffff : [ProcessorElementName] has been Enabled. (CPU 1) This message is for the use case when an implementation has detected a Processor has been Enabled. May also be shown as 816f08070301ffff or 0x816f08070301ffff Severity Info...
  • Page 416 This message is for the use case when an implementation has detected a that a system has recovered from a Bus Uncorrectable Error. May also be shown as 816f08132582ffff or 0x816f08132582ffff Severity Info Serviceable Lenovo System x3250 M4 Installation and Service Guide...
  • Page 417 Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0241 User Response No action; information only. • 816f0a07-0301ffff : The Processor [ProcessorElementName] is no longer operating in a Degraded State. (CPU 1) This message is for the use case when an implementation has detected a Processor is no longer running in the Degraded state.
  • Page 418 Lenovo System x3250 M4 Installation and Service Guide...

  • Page 419: Appendix B. Uefi (Post) Error Codes

    This section lists all messages that can be sent from UEFI. • I.11002 [I.11002] A processor mismatch has been detected between one or more processors in the system. Explanation: One or More Mismatched Processors Detected Severity © Copyright Lenovo 2014, 2016...
  • Page 420 3. (Trained Service technician only) Replace Processor. Inspect Processor socket and replace the system board first if socket is damaged. • I.18007 [I.18007] A power segment mismatch has been detected for one or more processor packages. Explanation: Processors have mismatched Power Segments Severity Lenovo System x3250 M4 Installation and Service Guide...
  • Page 421 Error User Response Complete the following steps: 1. Processors installed do not have the same power requirements 2. Ensure that all Processors have matching power requirements (such as 65, 95, or 130 Watts) 3. If power requirements match, check IBM support site for an applicable service bulletin or firmware update that applies to this Processor error.
  • Page 422 Explanation: Processors have mismatched Model Number Severity Error User Response Complete the following steps: 1. Verify that matching Processors are installed in the correct Processor sockets according to the service information for this product. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 423 2. Check IBM support site for an applicable service bulletin or firmware update that applies to this Processor error. 3. (Trained Service technician only) Replace the system board. • I.1800F [I.1800F] A processor family mismatch has been detected for one or more processor packages.
  • Page 424 • I.3818003 [I.3818003] The CRTM flash driver could not lock the secure flash region. Explanation: CRTM Could not lock secure flash region Severity Info User Response Complete the following steps: 1. If system failed to boot successfully, DC cycle system. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 425 2. If system boots to F1 setup, flash UEFI image and reset bank to primary (if required). If system boots without error, recovery is complete and no additional action is required. 3. If system fails to boot, or if flash attempt fails, (Trained service technician only) Replace the system board.
  • Page 426 Load new device driver and any required firmware updates. 3. If problem persists, then remove Adapter Card. If system reboots successfully without the adapter, replace that card. 4. (Trained Service technician only) Replace the processor. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 427 • S.2011001 [S.2011001] An Uncorrected PCIe Error has Occurred at Bus % Device % Function %. The Vendor ID for the device is % and the Device ID is %. Explanation: PCI SERR Detected Severity Error User Response Complete the following steps: 1.
  • Page 428 Complete the following steps: 1. Check IBM support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. (Trained service technician only) Replace the system board. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 429 • S.3060007 [S.3060007] A firmware fault has been detected in the UEFI image. Explanation: Internal UEFI Firmware Fault Detected, System halted Severity Error User Response Complete the following steps: 1. Check IBM support site for an applicable service bulletin or firmware update that applies to this error.
  • Page 430 DIMMs disabled by other errors or actions could cause this event. 2. Verify that the DIMMs are installed in the correct population sequence, according to the service information for this product. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 431 3. Disable memory mirroring and sparing. If this action eliminates the mismatch, check IBM Support site for information related to this problem. 4. Reflash UEFI firmware. 5. Replace DIMM 6. (Trained Service technician only) Replace Processor. • S.51009 [S.51009] No system memory has been detected. Explanation: No Memory Detected Severity Error...
  • Page 432 3. (Trained Service technician only) Replace the system board. • W.11004 [W.11004] A processor within the system has failed the BIST. Explanation: Processor Self Test Failure Detected Severity Lenovo System x3250 M4 Installation and Service Guide...
  • Page 433 Error User Response Complete the following steps: 1. If the Processor or firmware was just updated, check IBM support site for an applicable service bulletin or firmware update that applies to this Processor error. 2. (Trained service technician only) If there are multiple Processor’s, swap Processor’s to move affected Processor to another Processor socket and retry.
  • Page 434 8. (Trained Service technician only) Replace affected processor. 9. (Trained Service technician only) Replace system board. • W.58007 [W.58007] Invalid memory configuration (Unsupported DIMM Population) detected. Please verify memory configuration is valid. Explanation: Unsupported DIMM Population Severity Lenovo System x3250 M4 Installation and Service Guide...
  • Page 435 Error User Response Complete the following steps: 1. Ensure that the DIMM are populated according to the guidelines in the service information for this product. • W.580A1 [W.580A1] Invalid memory configuration for Mirror Mode. Please correct memory configuration. Explanation: Unsupported DIMM Population for Mirror Mode Severity Error User Response...
  • Page 436 1. If the system was recently Installed, Moved, or Serviced, makesure the batter is properly seated. 2. Check IBM support site for an applicable service bulletin or firmware update that applies to this error. 3. Replace CMOS Battery 4. (Trained Service technician only) Replace the system board. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 437: Appendix C. Dsa Diagnostic Test Results

    Latest level of BMC/IMM • 405-001-000 : BRCM:TestMIIRegisters Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM © Copyright Lenovo 2014, 2016...
  • Page 438 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-004-000 : BRCM:TestInterrupt Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Lenovo System x3250 M4 Installation and Service Guide...
  • Page 439 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-005-000 : BRCM:TestLoopbackMAC Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA –...
  • Page 440 405-801-000 : BRCM:TestMIIRegisters Test Aborted The MII register test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3250 M4 Installation and Service Guide...
  • Page 441 • 405-802-000 : BRCM:TestEEPROM Test Aborted The EEPROM test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-803-000 : BRCM:TestInternalMemory Test Aborted The internal memory test was canceled.
  • Page 442 Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-807-000 : BRCM:TestLEDs Test Aborted Verification of status LEDs was canceled. Recoverable Lenovo System x3250 M4 Installation and Service Guide...
  • Page 443 Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-900-000 : BRCM:TestControlRegisters Test Failed A failure was detected while testing internal MAC registers Recoverable Severity Error Serviceable Automatically notify support User Response...
  • Page 444 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-903-000 : BRCM:TestInternalMemory Test Failed A failure was detected while testing internal memory. Recoverable Severity Lenovo System x3250 M4 Installation and Service Guide...
  • Page 445 Error Serviceable Automatically notify support User Response Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. 2.
  • Page 446 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3250 M4 Installation and Service Guide...

  • Page 447: Dsa Brocade Test Results

    • 405-907-000 : BRCM:TestLEDs Test Failed A failure was detected while verifying operation of the status LEDs. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
  • Page 448 Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-003-000 : Brocade:PCILoopbackTest Passed The test passed. Recoverable Lenovo System x3250 M4 Installation and Service Guide...
  • Page 449 Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-004-000 : Brocade:ExternalEthLoopbackTest Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website –...
  • Page 450 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-801-000 : Brocade:ExternalLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3250 M4 Installation and Service Guide...
  • Page 451 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-802-000 : Brocade:SerdesLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA –...
  • Page 452 • 218-806-000 : Brocade:InternalLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3250 M4 Installation and Service Guide...
  • Page 453 • 218-900-000 : Brocade:MemoryTest Failed A failure was detected while testing the adapter memory. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Rerun the test. 2. Verify whether the firmware is at proper level. 3.
  • Page 454 User Response Complete the following steps: 1. Rerun the test. 2. Verify whether the firmware is at proper level. 3. Rerun the test. 4. If the problem remains, contact your IBM technical-support representative. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 455 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-904-000 : Brocade:ExternalEthLoopbackTest Failed A failure was detected during the Loopback test. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.

  • Page 456: Dsa Checkpoint Panel Test Results

    Test results for the DSA checkpoint panel test The following messages can result when you run the DSA checkpoint panel test. • 180-000-000 : Check-point Panel Test Passed Check-point Panel Test Passed. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 457 Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 180-801-000 : Check-point Panel Test Aborted Check-point Panel Test Aborted. BMC is unable to verify that the operator information panel cable is connected.

  • Page 458: Dsa Cpu Stress Test Results

    The following messages can result when you run the DSA CPU stress test. • 089-000-000 : CPU Stress Test Passed CPU Stress Test Passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA Lenovo System x3250 M4 Installation and Service Guide...
  • Page 459 – Latest level of BMC/IMM • 089-801-000 : CPU Stress Test Aborted CPU Stress Test Aborted. Internal Program Error. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Turn off and restart the system. 2. Make sure that the DSA Diagnostic code is at the latest level. 3.
  • Page 460 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 089-804-000 : CPU Stress Test Aborted CPU Stress Test Aborted. User pressed Ctrl-C. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3250 M4 Installation and Service Guide...

  • Page 461: Dsa Emulex Adapter Test Results

    Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 089-901-000 : CPU Stress Test Failed CPU Stress Test Failed. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 462 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 516-002-000 : ELXUCNA: ELXUCNA: NIC LED(Beacon)Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links Lenovo System x3250 M4 Installation and Service Guide...
  • Page 463 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 516-800-000 : ELXUCNA: NIC MAC LoopBackTest Aborted Loopback testing at the MAC layer was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website –...
  • Page 464 – Latest level of BMC/IMM • 516-901-000 : ELXUCNA: NIC PHY LoopBackTest Failed A failure was detected during the loopback test at the physical layer. Recoverable Severity Error Serviceable Automatically notify support Lenovo System x3250 M4 Installation and Service Guide...

  • Page 465: Dsa Exa Port Ping Test Results

    User Response Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide"...
  • Page 466 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 401-802-000 : EXA Port Ping Test Aborted EXA Port Ping Test Aborted. Port connections may not be correct. Recoverable Lenovo System x3250 M4 Installation and Service Guide...
  • Page 467 Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Remove power cables, wait for 45 seconds, reconnect and rerun the test. 2. Make sure that the scalability cable connections are as per specification. 3. Make sure that DSA and BIOS/uEFI are at the latest level. 4.

  • Page 468: Dsa Hard Drive Test Results

    Complete the following steps: 1. Check cable connections. 2. Rerun the test. 3. Verify that Hard drive supports self test and self test logging. 4. If the problem remains, contact your technical-support representative. Related links Lenovo System x3250 M4 Installation and Service Guide...

  • Page 469: Dsa Intel Network Test Results

    – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 217-900-000 : HDD Test Failed HDD Test Failed. The hard drive self-test detected a failure. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 470 The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 406-003-000 : IANet:Interrupts Test Passed Lenovo System x3250 M4 Installation and Service Guide...
  • Page 471 The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 406-004-000 : IANet:Loopback Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links –...
  • Page 472 Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 406-803-000 : IANet:Interrupts Test Aborted Interrupt test was canceled. Recoverable Severity Warning Lenovo System x3250 M4 Installation and Service Guide...
  • Page 473 Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 406-804-000 : IANet:Loopback Test Aborted Loopback test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website –...
  • Page 474 Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 475 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM •...

  • Page 476: Dsa Lsi Hard Drive Test Results

    The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 407-800-000 : LSIESG:DiskDefaultDiagnostic Test Aborted Lenovo System x3250 M4 Installation and Service Guide...

  • Page 477: Dsa Mellanox Adapter Test Results

    The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 407-900-000 : LSIESG:DiskDefaultDiagnostic Test Failed The hard drive self-test detected a failure. Recoverable Severity Error...

  • Page 478: Test Results For The Dsa Mellanox Adapter Test

    Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 408-800-000 : MLNX:MLNX_DiagnosticTestEthernetPort Test Aborted Port Test was canceled. Recoverable Severity Warning Serviceable Lenovo System x3250 M4 Installation and Service Guide...
  • Page 479 Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 408-801-000 : MLNX:MLNX_DiagnosticTestIBPort Test Aborted Port Test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website –...

  • Page 480: Dsa Memory Isolation Test Results

    Test results for the DSA memory isolation test The following messages can result when you run the DSA memory isolation test. • 201-000-000 : Standalone Memory Test Passed Quick/Full Memory Test All CPUs Passed. Recoverable Severity Event Serviceable Lenovo System x3250 M4 Installation and Service Guide...
  • Page 481 Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-000-001 : Standalone Memory Test Passed Quick/Full Memory Test CPU 1 Passed. Recoverable Severity Event Serviceable Automatically notify support Related links –...
  • Page 482 Unable to Locate SMBIOS key "_SM_". Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 483 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links –...
  • Page 484 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-812-000 : Standalone Memory Test Aborted Memory test is not supported for this system. Recoverable Severity Lenovo System x3250 M4 Installation and Service Guide...
  • Page 485 Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 486 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3250 M4 Installation and Service Guide...
  • Page 487 • 201-813-000 : Standalone Memory Test Aborted Chipset Error: Can not turn OFF ECC error reporting in CPU. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 488 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 489 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA –...
  • Page 490 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-814-003 : Standalone Memory Test Aborted Chipset Error: Can not disable Scubbing feature for CPU. Recoverable Severity Warning Lenovo System x3250 M4 Installation and Service Guide...
  • Page 491 Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 492 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3250 M4 Installation and Service Guide...
  • Page 493 • 201-815-003 : Standalone Memory Test Aborted Program Error with Quick Memory Menu Option Selection. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 494 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 495 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA –...
  • Page 496 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-818-002 : Standalone Memory Test Aborted Unable to Locate SMBIOS key "_SM_". Recoverable Severity Warning Lenovo System x3250 M4 Installation and Service Guide...
  • Page 497 Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 498 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3250 M4 Installation and Service Guide...
  • Page 499 • 201-819-002 : Standalone Memory Test Aborted The start-end address ranges in the restricted area of the memory. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 500 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 501 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA –...
  • Page 502 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-821-001 : Standalone Memory Test Aborted Variable range MTRR registers are larger than fixed range MTRR registers. Recoverable Severity Warning Lenovo System x3250 M4 Installation and Service Guide...
  • Page 503 Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 504 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3250 M4 Installation and Service Guide...
  • Page 505 • 201-822-001 : Standalone Memory Test Aborted Invalid MTRR service request. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 506 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 507 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA –...
  • Page 508 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-826-000 : Standalone Memory Test Aborted BIOS: Memory Controller has been disabled. Go to Setup and Enable Memory Controller. Recoverable Lenovo System x3250 M4 Installation and Service Guide...
  • Page 509 Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 510 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA Lenovo System x3250 M4 Installation and Service Guide...
  • Page 511 – Latest level of BMC/IMM • 201-827-000 : Standalone Memory Test Aborted BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 512 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 513 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA –...
  • Page 514 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-844-003 : Standalone Memory Test Aborted Chipset Error: Problem in masking MSR machine check control MASK registers. Recoverable Severity Warning Lenovo System x3250 M4 Installation and Service Guide...
  • Page 515 Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 516 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3250 M4 Installation and Service Guide...
  • Page 517 • 201-845-003 : Standalone Memory Test Aborted Chipset Error: Problem clearing MSR machine check control registers. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 518 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 519 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA –...
  • Page 520 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-860-002 : Standalone Memory Test Aborted No OEM0 type 1 found. Recoverable Severity Warning Lenovo System x3250 M4 Installation and Service Guide...
  • Page 521 Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 522 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3250 M4 Installation and Service Guide...
  • Page 523 • 201-861-002 : Standalone Memory Test Aborted No SRAT type 1 found. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 524 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 525 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA –...
  • Page 526 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-863-001 : Standalone Memory Test Aborted No IBMERROR key in OEM1 structure. Recoverable Severity Warning Lenovo System x3250 M4 Installation and Service Guide...
  • Page 527 Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 528 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3250 M4 Installation and Service Guide...
  • Page 529 • 201-864-001 : Standalone Memory Test Aborted No GAS located in OEM1. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 530 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 531 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA –...
  • Page 532 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-866-000 : Standalone Memory Test Aborted EFI-SAL Invalid parameter from GetMemoryMap function. Recoverable Severity Warning Lenovo System x3250 M4 Installation and Service Guide...
  • Page 533 Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 534 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3250 M4 Installation and Service Guide...
  • Page 535 • 201-867-000 : Standalone Memory Test Aborted EFI/SAL: Buffer not allocated. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 536 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 537 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA –...
  • Page 538 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-868-003 : Standalone Memory Test Aborted EFI/SAL: Buffer allocated in GetMemoryMap too small. Recoverable Severity Warning Lenovo System x3250 M4 Installation and Service Guide...
  • Page 539 Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 540 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3250 M4 Installation and Service Guide...
  • Page 541 • 201-869-003 : Standalone Memory Test Aborted EFI/SAL Invalid parameter from GetMemoryMap function. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 542 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 543 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA –...
  • Page 544 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-871-002 : Standalone Memory Test Aborted Data Mis-compare encountered. Recoverable Severity Warning Lenovo System x3250 M4 Installation and Service Guide...
  • Page 545 Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 546 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3250 M4 Installation and Service Guide...
  • Page 547 • 201-877-002 : Standalone Memory Test Aborted BIOS: Sparing in Extended PCI reg. must be OFF. Go to setup and disable sparing. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 548 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 549 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA –...
  • Page 550 Latest level of DSA – Latest level of BMC/IMM • 201-885-001 : Standalone Memory Test Aborted Processor does not support MTRR register manipulation. Can not write to memory without cache. Recoverable Severity Warning Lenovo System x3250 M4 Installation and Service Guide...
  • Page 551 Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 552 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3250 M4 Installation and Service Guide...
  • Page 553 • 201-886-001 : Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 554 201-899-000 : Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3250 M4 Installation and Service Guide...
  • Page 555 • 201-899-001 : Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-899-002 : Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user.
  • Page 556 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-901-001 : Standalone Memory Test Failed Memory Diagnostics Test Failed. Recoverable Severity Error Serviceable Automatically notify support Lenovo System x3250 M4 Installation and Service Guide...
  • Page 557 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.

  • Page 558: Dsa Memory Stress Test Results

    Test results for the DSA memory stress test The following messages can result when you run the DSA memory stress test. • 202-000-000 : MemStr Test Passed Test Passed. Recoverable Severity Event Lenovo System x3250 M4 Installation and Service Guide...
  • Page 559 Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 202-801-000 : MemStr Test Aborted Internal program error. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 560 2. Make sure that the DSA Diagnostic code is at the latest level. 3. Turn off the system and disconnect it from power. 4. Reseat the memory cards and DIMMs. 5. Reconnect the system to power and turn the system on. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 561: Dsa Nvidia Gpu Test Results

    6. Run the test again. 7. Execute the standard DSA memory diagnostics to validate all memory. 8. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links –...

  • Page 562: Test Results For The Dsa Nvidia Gpu Test

    Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 409-004-000 : Nvidia::DiagnosticServiceProvider::Query Test Passed Nvidia GPU Query test passed. Recoverable Severity Event Serviceable Lenovo System x3250 M4 Installation and Service Guide...
  • Page 563 Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 409-005-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Passed Nvidia GPU Matrix test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website –...
  • Page 564 Latest level of BMC/IMM • 409-804-000 : Nvidia::DiagnosticServiceProvider::Query Test Aborted Nvidia GPU Query test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA Lenovo System x3250 M4 Installation and Service Guide...
  • Page 565 – Latest level of BMC/IMM • 409-805-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Aborted Nvidia GPU Matrix test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM •...
  • Page 566 5. If the problem remains, contact your IBM technical-support representative. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 409-904-000 : Nvidia::DiagnosticServiceProvider::Query Test Failed Lenovo System x3250 M4 Installation and Service Guide...
  • Page 567 Nvidia GPU Query Test Failed. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle the system. 2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system. 3.

  • Page 568: Dsa Optical Drive Test Results

    Test results for the DSA optical drive test The following messages can result when you run the DSA optical drive test. • 215-000-000 : Optical Drive Test Passed Optical Drive Test Passed. Recoverable Lenovo System x3250 M4 Installation and Service Guide...
  • Page 569 Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 215-801-000 : Optical Drive Test Aborted Optical Drive Test Aborted. Unable to communicate with driver. Recoverable Severity Warning Serviceable Automatically notify support...
  • Page 570 2. Run the test again 3. Turn off and restart the system. 4. Run the test again. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3250 M4 Installation and Service Guide...
  • Page 571 • 215-804-000 : Optical Drive Test Aborted Optical Drive Test Aborted. The media tray is open. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Close the media tray and wait for 15 seconds for the media to be recognized. Run the test again. 2.
  • Page 572 Latest level of DSA – Latest level of BMC/IMM • 215-903-000 : Optical Drive Test Aborted Optical Drive Test Aborted. Could not access the device. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3250 M4 Installation and Service Guide...

  • Page 573: Dsa System Management Test Results

    User Response Complete the following steps: 1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized. Rerun the test. 2. Check the drive cabling for loose or broken connections at both ends or damage to the cable. Replace the cable if damage is present.
  • Page 574 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 166-803-001 : IMM I2C Test Aborted Node Busy. Try later. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 575 Recoverable Severity Warning Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2.
  • Page 576 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 166-807-001 : IMM I2C Test Aborted Out of space. Recoverable Severity Warning Lenovo System x3250 M4 Installation and Service Guide...
  • Page 577 Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links –...
  • Page 578 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 166-811-001 : IMM I2C Test Aborted Request data field length limit exceeded. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3250 M4 Installation and Service Guide...
  • Page 579 User Response Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links –...
  • Page 580 Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 581 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 166-816-001 : IMM I2C Test Aborted Command illegal for specified sensor or record type. Recoverable Severity Warning Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1.
  • Page 582 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – IBM Support website – Latest level of DSA Lenovo System x3250 M4 Installation and Service Guide...
  • Page 583 – Latest level of BMC/IMM • 166-820-001 : IMM I2C Test Aborted Command response could not be provided. Device in firmware update mode. Recoverable Severity Warning Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1.
  • Page 584 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 166-824-001 : IMM I2C Test Aborted Lenovo System x3250 M4 Installation and Service Guide...
  • Page 585 Cannot execute command. Recoverable Severity Warning Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2.
  • Page 586 2. Make sure that DSA and BMC/IMM are at the latest level. 3. Run the test again. 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links Lenovo System x3250 M4 Installation and Service Guide...

  • Page 587: Dsa Tape Drive Test Results

    – IBM Support website – Latest level of DSA – Latest level of BMC/IMM DSA tape drive test results The following messages can result when you run the tape drive test. Test results for the DSA tape drive test The following messages can result when you run the DSA tape drive test. •...
  • Page 588 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 264-903-000 : Tape Test Failed Tape Test Failed. Media is not detected. Recoverable Severity Error Lenovo System x3250 M4 Installation and Service Guide...
  • Page 589 Serviceable Automatically notify support User Response Complete the following steps: 1. Clean the tape drive using the appropriate cleaning media and install new media. 2. Run the test again. 3. Make sure that the drive firmware is at the latest level. 4.
  • Page 590 Complete the following steps: 1. Clean the tape drive using the appropriate cleaning media and install new media. 2. Run the test again. 3. Make sure that the drive firmware is at the latest level. Lenovo System x3250 M4 Installation and Service Guide...
  • Page 591 4. Rerun the test after upgrading to the latest firmware level. 5. Make sure that the DSA Diagnostic code is at the latest level. 6. Run the test again. 7. Check the system firmware level and upgrade if necessary. 8. Run the test again. 9.
  • Page 592 1. Make sure that medium is present. 2. Clean the tape drive using the appropriate cleaning media and install new media. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3250 M4 Installation and Service Guide...

  • Page 593: Appendix D. Getting Help And Technical Assistance

    Before you call, make sure that you have taken these steps to try to solve the problem yourself. If you believe that you require warranty service for your Lenovo product, the service technicians will be able to assist you more efficiently if you prepare before you call.

  • Page 594: Using The Documentation

    • Secure upload with the system serial number: https://www.ecurep.ibm.com/ app/upload_hw Creating a personalized support web page You can create a personalized support web page by identifying Lenovo products that are of interest to you. Lenovo System x3250 M4 Installation and Service Guide...

  • Page 595: Software Service And Support

    IBM is Lenovo's preferred service provider for the System x, Flex System and NeXtScale System products. You can receive hardware service through your Lenovo reseller or from IBM. To locate a reseller authorized by Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business Partner Locator.
  • Page 596 Lenovo System x3250 M4 Installation and Service Guide...

  • Page 597: Appendix E. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 598: Trademarks

    (TBW). A device that has exceeded this limit might fail to respond to system-generated commands or might be incapable of being written to. Lenovo is not responsible for replacement of a device that has exceeded its maximum guaranteed number of program/erase cycles, as documented in the Official Published Specifications for the device.

  • Page 599: Particulate Contamination

    If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the device, Lenovo may condition provision of repair or replacement of devices or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.

  • Page 600: Industry Canada Class A Emission Compliance Statement

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment.

  • Page 601: Japanese Electromagnetic Compatibility Statements

    Geräte der Klasse A. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.

  • Page 602: Korea Communications Commission (Kcc) Statement

    This is electromagnetic wave compatibility equipment for business (Type A). Sellers and users need to pay attention to it. This is for any areas other than home. Russia Electromagnetic Interference (EMI) Class A statement Lenovo System x3250 M4 Installation and Service Guide...

  • Page 603: People's Republic Of China Class A Electronic Emission Statement

    People's Republic of China Class A electronic emission statement Taiwan Class A compliance statement Appendix E. Notices...

  • Page 604: Taiwan Bsmi Rohs Declaration

    Taiwan BSMI RoHS declaration Lenovo System x3250 M4 Installation and Service Guide...

  • Page 605: Index

    LED IBM Electronic Service Agent deassertion event, system-event log call home tools device drivers Canada Class A electronic emission statement © Copyright Lenovo 2014, 2016...
  • Page 606 DVD drive, install events, IMM2 DVD drive, remove expansion DVD drive, replace bays Dynamic System Analysis external connectors Dynamic System Analysis (DSA) Preboot diagnostics program electrical equipment, servicing simple-swap Lenovo System x3250 M4 Installation and Service Guide...
  • Page 607 172, 179 using hot-swap hard disk drive integrated management module II remove event log 96–97 replace programs © Copyright Lenovo 2014, 2016...
  • Page 608 5, 7 password, power-on install 45, 155 switch on system board UDIMM 45, 155 unbuffered 27, 46, 156 slot 1 memory module slot 2 installing PCI expansion removing slots Lenovo System x3250 M4 Installation and Service Guide...
  • Page 609 240 VA safety cover USB port adapter procedure, checkout air baffle 56, 135 product service, Taiwan battery bezel components cover 56, 132 DVD drive RAID arrays DVD drive cable configuring RAS features, server © Copyright Lenovo 2014, 2016...
  • Page 610 LEDs, and power system board server firmware, recovering system board server rear view external connectors server shutdown internal connectors server, front view LEDs ServeRAID adapter, install Lenovo System x3250 M4 Installation and Service Guide...
  • Page 611 27, 46, 156 memory 27, 46, 156 Unbuffered DIMM 27, 45–46, 155–156 undetermined problems undocumented problems United States FCC Class A notice Universal Serial Bus (USB) problems unsafe conditions, inspecting for UpdateXpress 61, 71 © Copyright Lenovo 2014, 2016...
  • Page 612 Lenovo System x3250 M4 Installation and Service Guide...

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