Page 1 Lenovo System x3650 M5 Installation and Service Guide Machine Type: 8871...
Page 2 Before using this information and the product it supports, read the general information in Appendix D “Getting help and technical assistance” on page 1307, Appendix E “Notices” on page 1311, the safety information, warranties, and licenses information on the Lenovo Web site at: https://support.lenovo.com/documents/LNVO-DOCS Fifth Edition (March 2017) ©...
Page 3: Table Of Contents
Configuring RAID arrays ..Problem determination tips ..Lenovo ToolsCenter Suite CLI program . . . Recovering the server firmware (UEFI update Using Lenovo XClarity Administrator ..
Page 4 Replacing a RAID adapter battery/flash power module ....System x3650 M5 Type 8871 ..Removing the rear two hard-disk-drive kit . .
Page 6 Index....1319 People's Republic of China Class A electronic emission statement ..1317 Taiwan Class A compliance statement . . 1317 Lenovo System x3650 M5 Installation and Service Guide...
Page 7: Safety
Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright Lenovo 2016, 2017...
Page 8: Safety Statements
• Connect all power cords to a properly wired and grounded electrical outlet. • Connect to properly wired outlets any equipment that will be attached to this product. • When possible, use one hand only to connect or disconnect signal cables. Lenovo System x3650 M5 Installation and Service Guide...
Page 9 • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. © Copyright Lenovo 2016, 2017...
Page 10 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. viii Lenovo System x3650 M5 Installation and Service Guide...
Page 11 There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Statement 12 CAUTION: The following label indicates a hot surface nearby. Statement 26 CAUTION: Do not place any object on top of rack-mounted devices. © Copyright Lenovo 2016, 2017...
Page 12 • Always install stabilizer brackets on the rack cabinet. • Always install servers and optional devices starting from the bottom of the rack cabinet. • Always install the heaviest devices in the bottom of the rack cabinet. Lenovo System x3650 M5 Installation and Service Guide...
Page 13: Chapter 1. The System X3650 M5 Server
Chapter 1. The System x3650 M5 server This Installation and Service Guide contains information and instructions for setting up your Lenovo System x3650 M5 Type 8871 server, instructions for installing some optional devices, cabling and configuring the server, removing and replacing devices, and diagnostics and troubleshooting information.
Page 14 You can purchase an optional kit to install the eight additional 2.5-inch hard disk drive bays to a 24-drive-capable model. The following illustration shows a server with twenty-four 2.5-inch hot-swap hard disk drive bays. Lenovo System x3650 M5 Installation and Service Guide...
Page 15 The following illustration shows a server with twelve 3.5-inch hot-swap hard disk drive bays. SATA/SAS hard disk drive bays 0 1 2 3 4 5 6 7 8 9 10 11 Figure 7. 12-drive-capable model front view Chapter 1 The System x3650 M5 server...
Page 16 Service Information website. The Service Information website provides additional information for parts installation and replacement videos, and error codes for server support. The following illustration shows the QR code (http://ibm.co/1qD4JX4): Lenovo System x3650 M5 Installation and Service Guide...
Page 17: Related Documentation
The documentation might be updated occasionally to include information about those features, or technical updates might be available to provide additional information that is not included in the server documentation. These updates are available from the Lenovo website. To check for updates, go to http://www.lenovo.com/support.
Page 18: Server Features And Specifications
Notes: • Use the Setup Utility program to determine the type and speed of the microprocessors. • For a list of supported microprocessors, see http://www.lenovo.com/ serverproven/. • Read guidelines before installing or replacing the microprocessor. See “Replacing a microprocessor and heat sink” on page 281.
Page 19 – Slot 3: PCI Express 3.0 x8 (full-height, half-length) • Type 2 – Slot 1: PCI Express 3.0 x8 (full-height, full-length) – Slot 2: PCI Express 3.0 x8 (full-height, full-length) – Slot 3: ML2 Chapter 1 The System x3650 M5 server...
Page 20 • For 900W DC power supply – Input voltage range: – Minimum: -48 Vdc – Maximum: -60 Vdc Maximum Input kilovolt-amperes (kVA), approximately: • The Minimum Configuration: 0.093 kVA • The Maximum Configuration: 1.967 kVA Notes: Lenovo System x3650 M5 Installation and Service Guide...
Page 21 Any increase in cooling required by these options will result in increased fan speed and produced sound power level. The actual sound pressure levels measured in your installation depend upon a variety of factors, including the number of racks in the installation; the size, Chapter 1 The System x3650 M5 server...
Page 22 • Maximum configuration: 6667 Btu per hour (AC 1954 watts) Environment: The Lenovo System x3650 M5 compute node complies with ASHRAE class A3 specifications. Power on: • Temperature: 5°C–40°C (41°F–104°F) up to 950 m (3117 ft). Above 950 m (3117 ft), de-rated maximum air temperature is 1°C (33.8°F) per 175 m (574 ft).
Page 23 • To support IO accelerator adapters, observe the following requirements: Chassis Ambient temperature Fan type 3.5-inch-drive chassis Not exceed 30°C (86°F) Single-rotor 3.5-inch-drive chassis Above 30°C (86°F) Dual-rotor 2.5-inch-drive chassis Not exceed 35°C (95°F) Single-rotor Chapter 1 The System x3650 M5 server...
Page 24: Rail And Supported Rack Specifications
2 mm (0.08 inch) – 2 mm (0.08 inch) – 4 2 mm (0.08 inches) – mounting flanges 3.3 mm (0.13 inch) 4.65 mm (0.18 inch) mm (0.16 inch) 4 mm (0.16 inches) Lenovo System x3650 M5 Installation and Service Guide...
Page 25: What Your Server Offers
IPMI event log), the integrated management module II (IMM2) event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to Lenovo Support or view the information as a text file or HTML file.
Page 26 For more information, see “Using Lenovo XClarity Administrator ” on page 62. • Lenovo XClarity Energy Manager Lenovo XClarity Energy Manager is a tool for data center power management. It models the data center physical hierarchy and monitors power and temperature at the server level and the group level.
Page 27 Information website. The Service Information website provides additional information for parts installation and replacement videos, and error codes for server support. For the QR code, see QR code information on page Chapter 1 “The System x3650 M5 server” on page 1. • Multi-core processing The server supports up to two Intel Xeon E5-2600 v4 series multi-core microprocessors.
Page 28: Reliability, Availability, And Serviceability
The SD card can be inserted into the SD adapter. For more information about using the embedded hypervisor, see “Using the embedded hypervisor” on page 60. • Enterprise X-Architecture technology X-Architecture technology combines proven, innovative Lenovo designs to make your Intel-processor-based server powerful, scalable, and reliable. Reliability, availability, and serviceability Three important computer design features are reliability, availability, and serviceability (RAS).
Page 29 • Systems-management monitoring through the Inter-Integrated Circuit (IC) protocol bus • Uncorrectable error (UE) detection • Upgradeable POST, Unified Extensible Firmware Interface (UEFI), diagnostics, IMM firmware, and read-only memory (ROM) resident code, locally or over the LAN Chapter 1 The System x3650 M5 server...
Page 30: Server Controls, Leds, And Power
Bay 0 Hard disk Bay 7 CD/DVD drive CD/DVD drive bays activity LED eject button Figure 12. 8 hard-disk drive configuration / 16 hard-disk drive configuration 2: with USB connectors and optical drive Lenovo System x3650 M5 Installation and Service Guide...
Page 31 Hard disk drive User information tag Hard disk drive status LED (yellow) activity LED (green) Figure 15. 8 hard-disk drive configuration front view • 12 hard-disk drive configuration front view Chapter 1 The System x3650 M5 server...
Page 32: Operator Information Panel
• USB connectors: Connect a USB device, such as a USB mouse or keyboard to any of these connectors. Operator information panel The following illustration shows the controls and LEDs on the operator information panel. Operator information panel • Type 1 Lenovo System x3650 M5 Installation and Service Guide...
Page 33: Lcd System Information Display Panel
Lit: The server is turned on. • System-locator button/LED: Use this blue LED to visually locate the server among other servers. This LED is also used as a presence detection button. You can use Lenovo XClarity Administrator to light this LED remotely.
Page 34 The following is an example of the information that you will see on the display panel. This example shows the layout of the information in the main menu when the debug feature is enabled. Lenovo System x3650 M5 Installation and Service Guide...
Page 35 – pDSA code level • IMM network information: – IMM hostname – IMM dedicated MAC address Note: Only the MAC address that is currently in use is displayed (dedicated or shared) – IMM shared MAC address Chapter 1 The System x3650 M5 server...
Page 36: Rear View
USB 3.0 connectors are provided. • Systems-management Ethernet connector: Use this connector to connect the server to a network for full systems-management information control. This connector is used only by the IMM2.1. A dedicated Lenovo System x3650 M5 Installation and Service Guide...
Page 37 During typical operation, the ac power LED is lit. For any other combination of LEDs, see “AC power-supply LEDs” on page 75. Chapter 1 The System x3650 M5 server...
Page 38 Lit: The server is turned on. • System-locator LED: Use this LED to visually locate the server among other servers. You can use Lenovo XClarity Administrator to light this LED remotely.
Page 39: Server Components
Figure 27. PCI riser-card adapter expansion slot locations Server components The following illustration shows the major components in the server. The illustrations in this document might differ slightly from your hardware. Chapter 1 The System x3650 M5 server...
Page 40 (Orange can also indicate touch points on Lenovo System x3650 M5 Installation and Service Guide...
Page 41 Optical disk Operator information / backplane backplane backplane drive connector LCD panel connector power / config power / config power / config connector 1 connector 2 connector 3 Figure 29. System-board internal connectors Chapter 1 The System x3650 M5 server...
Page 42 1 connector 2 connector 3 Figure 30. System-board internal connectors: for machine type 8871–AC3 System-board external connectors The following illustrations show the external connectors on the system board. Lenovo System x3650 M5 Installation and Service Guide...
Page 43 Ethernet 3 Ethernet 2 connector connector Ethernet 4 Ethernet 1 Video connector connector connectors connector System management (dedicated) Figure 31. System-board external connectors Chapter 1 The System x3650 M5 server...
Page 44 System management (dedicated) Figure 32. System-board external connectors: for machine type 8871–AC3 System-board optional-device connectors The following illustrations show the connectors on the system board for the optional devices. Lenovo System x3650 M5 Installation and Service Guide...
Page 45 4 Optional PCI riser connector 1 Microprocessor 2 Microprocessor 1 DIMM 1-6 DIMM 19-24 DIMM 7-18 Optical disk Operator information / drive connector LCD panel connector Figure 33. System-board optional-device connectors Chapter 1 The System x3650 M5 server...
Page 46 The following illustrations show the location of the switches, jumpers, and buttons on the server. Note: If there is a clear protective sticker on the top of the switch blocks, you must remove and discard it to access the switches. Lenovo System x3650 M5 Installation and Service Guide...
Page 47 Figure 35. System-board switches, jumpers, and buttons Chapter 1 The System x3650 M5 server...
Page 48 2. Changing the position of the UEFI boot backup jumper (J15) from pins 1 and 2 to pins 2 and 3 before the server is turned on alters which flash ROM page is loaded. Do not change the jumper pin position after the server is turned on. This can cause an unpredictable problem. Lenovo System x3650 M5 Installation and Service Guide...
Page 49 You can also use it to force a blue-screen memory dump (use this button only when you are directed to do so by Lenovo Support). System-board LEDs The following illustrations show the light-emitting diodes (LEDs) on the system board.
Page 50 LED error LED Fan 6 Fan 5 Fan 4 Fan 3 Fan 2 Fan 1 error LED error LED error LED error LED error LED error LED Figure 37. System-board LEDs Lenovo System x3650 M5 Installation and Service Guide...
Page 51 LED Figure 38. System-board LEDs: for machine type 8871–AC3 Riser-card adapter expansion slot connectors The following illustration shows the respective expansion slot connectors. • Riser-card assembly 1 – Type 1 PCI riser card Chapter 1 The System x3650 M5 server...
Page 52 Figure 40. Type 2 PCI riser card – Type 3 PCI riser card PCI riser-card assembly Slot 1, PCIe x16 Slot 3, PCIe x8 Figure 41. Type 3 PCI riser card – Type 4 PCI riser card Lenovo System x3650 M5 Installation and Service Guide...
Page 53 Slot 8, PCIe x8 Figure 43. Type 5 PCI riser card – Type 6 PCI riser card PCI riser-card assembly Slot 6, PCIe x16 Slot 8, PCIe x8 Figure 44. Type 6 PCI riser card Chapter 1 The System x3650 M5 server...
Page 54 – Type 1 2.5-inch HDD simple-swap backplate for RAID card 2.5-inch HDD simple-swap (mini-SAS HD connector) backplate (iPASS connector) Figure 46. Type 1 • 2.5-inch hot-swap hard disk drive backplanes – Type 2 Lenovo System x3650 M5 Installation and Service Guide...
Page 55 2.5-inch HDD hot-swap backplane Figure 47. Type 2 – Type 3 2.5-inch HDD hot-swap backplane (expander) Figure 48. Type 3 • 3.5-inch simple-swap hard disk drive backplate assembly – Type 4 Chapter 1 The System x3650 M5 server...
Page 56 3.5-inch HDD simple-swap backplate (iPASS connector) 3.5-inch HDD simple-swap backplate for RAID card (mini-SAS HD connector) Figure 49. Type 4 • 3.5-inch hot-swap hard disk drive backplanes – Type 5 Lenovo System x3650 M5 Installation and Service Guide...
Page 57: Server Power Features
However, the server can respond to requests from IMM2, such as a remote request to turn on the server. The power-on LED flashes to indicate that the server is connected to an ac power source but is not turned on. Turning on the server Use this information to turn on the server. Chapter 1 The System x3650 M5 server...
Page 58 To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. The server can be turned off in any of the following ways: Lenovo System x3650 M5 Installation and Service Guide...
Page 59 PCI Express riser-card assembly. Otherwise, the Wake on LAN feature might not work. • The IMM2 can turn off the server as an automatic response to a critical system failure. Chapter 1 The System x3650 M5 server...
Page 60 Lenovo System x3650 M5 Installation and Service Guide...
Page 61: Chapter 2. Configuration Information And Instructions
UpdateXpress System Packs and individual firmware and device-driver updates. For additional information and to download the UpdateXpress System Pack Installer, go to the ToolsCenter for System x and BladeCenter at https://support.lenovo.com/us/en/ documents/LNVO-CENTER and click UpdateXpress System Pack Installer. When you click an update, an information page is displayed, including a list of the problems that the update fixes.
Page 62: Configuring The Server
– Remotely viewing video with graphics resolutions up to 1600 x 1200 at 75 Hz, regardless of the system state – Remotely accessing the server, using the keyboard and mouse from a remote client Lenovo System x3650 M5 Installation and Service Guide...
Page 63: Using The Serverguide Setup And Installation Cd
RAID software” on page 62. • ToolsCenter Suit CLI (OneCLI) program The Lenovo ToolsCenter Suite CLI (OneCLI) program is a collection of server management tools that utilize a command line interface program to manage firmware, hardware, and operating systems. And it covers the configuration function, which is an alternative to the Setup Utility for modifying UEFI settings.
Page 64: Using The Setup Utility
Use these instructions to start the Setup Utility. Use the Unified Extensible Firmware Interface (UEFI) Setup Utility program to perform the following tasks: • View configuration information • View and change assignments for devices and I/O ports Lenovo System x3650 M5 Installation and Service Guide...
Page 65: Starting The Setup Utility
• Set the date and time • Set and change passwords • Set the startup characteristics of the server and the order of startup devices • Set and change settings for advanced hardware features • View, set, and change settings for power-management features •...
Page 66 Select this choice to view or change the settings for the integrated management module. – Power Restore Policy Select this choice to set the mode of operation after the power lost. – Commands on USB Interface Lenovo System x3650 M5 Installation and Service Guide...
Page 67 Select this choice to enable or disable the Ethernet over USB interface on IMM. The default is Enable. – Network Configuration Select this choice to view the system management network interface port, the IMM MAC address, the current IMM IP address, and host name; define the static IMM IP address, subnet mask, and gateway address, specify whether to use the static IP address or have DHCP assign the IMM IP address, save the network changes, and reset the IMM.
Page 68 Select this choice to save the changes that you have made in the settings. • Restore Settings Select this choice to cancel the changes that you have made in the settings and restore the previous settings. • Load Default Settings Lenovo System x3650 M5 Installation and Service Guide...
Page 69: Using The Boot Manager
Select this choice to cancel the changes that you have made in the settings and restore the factory settings. • Exit Setup Select this choice to exit from the Setup Utility. If you have not saved the changes that you have made in the settings, you are asked whether you want to save the changes or exit without saving them.
Page 70 Establish a Serial over LAN (SOL) connection to manage servers from a remote location. You can remotely view and change the UEFI settings, restart the server, identify the server, and perform other management functions. Any standard Telnet client application can access the SOL connection. Lenovo System x3650 M5 Installation and Service Guide...
Page 71: Using The Remote Presence And Blue-Screen Capture Features
For more information about IMM, see the Integrated Management Module II User's Guide at http://publib.boulder.ibm.com/infocenter/ systemx/documentation/topic/ com.lenovo.sysx.imm2.doc/ printable_doc.html. Using the remote presence and blue-screen capture features The remote presence and blue-screen capture features are integrated functions of the IMM2. The remote presence feature provides the following functions: •...
Page 72: Using The Embedded Hypervisor
The USB flash device can be installed in the USB hypervisor connector on the system board (see “System-board internal connectors” on page 29 for the location of the connectors). The SD card can be inserted into the SD adapter. Hypervisor is virtualization software that enables multiple operating systems Lenovo System x3650 M5 Installation and Service Guide...
Page 73: Configuring The Ethernet Controller
For more information and instructions for activating the Features on Demand Ethernet software key, see the Features on Demand User’s Guide. To download the document, go to https://fod.lenovo.com/lkms, log in, and click Help.
Page 74: Enabling Features On Demand Raid Software
Follow the instructions in the documentation for your RAID controller. Lenovo ToolsCenter Suite CLI program The Lenovo ToolsCenter Suite CLI program is a collection of server management tools. Lenovo ToolsCenter Suite CLI also covers the configuration function, which is an alternative to the Setup Utility for modifying UEFI settings.
Page 75: Updating The Universal Unique Identifier (Uuid)
To manage systems based on the network topology that is implemented in your environment, there are a number of different ways to connect manageable systems to the network and to set up the Lenovo XClarity Administrator. If you plan to use Lenovo XClarity Administrator to manage the server, you must check for the latest applicable Lenovo XClarity Administrator updates.
Page 76 The KCS access method uses the IPMI/KCS interface. This method requires that the IPMI driver be installed. Some operating systems have the IPMI driver installed by default. OneCLI provides the corresponding mapping layer. For more details, see the Lenovo ToolsCenter Suite CLI Users Guide. To access this guide, do the following: 1.
Page 77: Updating The Dmi/Smbios Data
The Desktop Management Interface (DMI) must be updated when the system board is replaced. Use the Lenovo ToolsCenter Suite CLI (OneCLI) to update the DMI in the UEFI-based server. OneCLI is an online tool that supports several operating systems. Make sure that you download the version for your operating system.
Page 78 4. Select Lenovo ToolsCenter Suite CLI. 5. Scroll down and click the link and download the OneCLI version for your operating system. Scroll down and look under Online Help to download the Lenovo ToolsCenter Suite CLI Users Guide. The following commands are examples of not using the user ID and password default values: onecli config set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model>...
Page 79 SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag> –host <imm_ip> • Bootable media: You can also build a bootable medium using the applications available through the ToolsCenter Web site at https://support.lenovo.com/us/en/ documents/LNVO-CENTER. From the ToolsCenter page, scroll down for the available tools. Step 5.
Page 80 Lenovo System x3650 M5 Installation and Service Guide...
Page 81: Chapter 3. Troubleshooting
For instructions for running DSA, see the Dynamic System Analysis Installation and User's Guide. To download the latest version of DSA code and the Dynamic System Analysis Installation and User's Guide, go to https://support.lenovo.com/us/ en/documents/LNVO-DSA. Step 4. Check for and apply code updates.
Page 82 Make sure that all installed hardware and software are supported. See http://www.lenovo.com/ serverproven/ to verify that the server supports the installed operating system, optional devices, and software levels. If any hardware or software component is not supported, uninstall it to determine whether it is causing the problem.
Page 83: Undocumented Problems
Service bulletins Lenovo continually updates the support website with the latest tips and techniques that you can use to solve problem that you might have with the System x3650 M5 server. To find service bulletins that are available for the System x3650 M5 server, go to http://www.lenovo.com/support and search for 8871, and retain.
Page 84: Checkout Procedure
1151. Performing the checkout procedure Use this information to perform the checkout procedure. To perform the checkout procedure, complete the following steps: Step 1. Is the server part of a cluster? Lenovo System x3650 M5 Installation and Service Guide...
Page 85: Diagnostic Tools
Complete the following steps: Check the power supply LEDs (see “Power-supply LEDs” on page 75). Turn off the server and all external devices. Check all internal and external devices for compatibility at http://www.lenovo.com/ serverproven/. Check all cables and power cords.
Page 86 See “Running the DSA Preboot diagnostic programs” on page 82 for more information on running the DSA Preboot program on the server. • Troubleshooting by symptom These tables list problem symptoms and actions to correct the problems. See “Troubleshooting by symptom” on page 83 for more information. Lenovo System x3650 M5 Installation and Service Guide...
Page 87: Power-Supply Leds
Power-supply LEDs The following minimum configuration is required for the server to start. • One microprocessor in microprocessor socket 1 • One 4 GB DIMM on the system board • One power supply • Power cord • Four cooling fans (fan 1, 2, 3, and 5) AC power-supply LEDs The following minimum configuration is required for the DC LED on the power supply to be lit: •...
Page 88 The following illustration shows the locations of the power-supply LEDs on the dc power supply. Power input LED Power output LED Power error LED Ground -48V return -48V Figure 53. DC power-supply LEDs Lenovo System x3650 M5 Installation and Service Guide...
Page 89: System Pulse Leds
The following table describes the problems that are indicated by various combinations of the power-supply LEDs on a dc power supply and suggested actions to correct the detected problems. DC power-supply LEDs Error (!) Description Action Notes Normal operation. When the OUT LED Blinking is blinking as a 1Hz rate, the PSU is at...
Page 90: Pci Riser-Card Leds
Utility and through the Dynamic System Analysis (DSA) program (as IPMI event log).The system-event log is limited in size. When it is full, new entries will not overwrite existing entries; therefore, you must Lenovo System x3650 M5 Installation and Service Guide...
Page 91: Viewing Event Logs Without Restarting The Server
If you have installed Lenovo ToolsCenter Suite CLI (OneCLI ), you can use it to view the system-event log (as the IPMI event log), or the IMM2 event log (as the Chassis event log), the operating-system event logs, or the merged OneCLI log.
Page 92: Post
(using an • Run OneCLI to view the system event log (requires IPMI driver) or create operating system controlled network an output file that you can send to Lenovo service and support (using ports). ftp or local copy).
Page 93: Dynamic System Analysis
PXE using the ToolsCenter Bootable Media Creator (BoMC). For more details, see the BoMC User Guide at https://support.lenovo.com/ us/en/documents/LNVO-BOMC. In addition to the capabilities of the other editions of DSA, DSA Preboot includes diagnostic routines that would be disruptive to run within the operating-system environment (such as resetting devices and causing loss of network connectivity).
Page 94: Running The Dsa Preboot Diagnostic Programs
• SAS and SATA drives If you are able to restart the server or if you need comprehensive diagnostics, use DSA Preboot. For more information and to download the utilities, go to https://support.lenovo.com/us/ en/documents/LNVO-DSA. Running the DSA Preboot diagnostic programs Use this information to run the DSA Preboot diagnostic programs.
Page 95: Automated Service Request (Call Home)
• If you are running the DSA interactive menu (CLI), type :x to exit the Execute Tests menu; then, select completed tests to view the results. You can also send the DSA error log to Lenovo support to aid in diagnosing the server problems. Automated service request (call home) Lenovo provides tools that can automatically collect and send data or call Lenovo Support when an error is detected.
Page 96: Cd/Dvd Drive Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a Trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 97: Hard Disk Drive Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 98: Hypervisor Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 99: Intermittent Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 100: Memory Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 101: Microprocessor Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 102: Monitor And Video Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 103 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 104: Network Connection Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 105: Power Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 106 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 107 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 108 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 109 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 110 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 111 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 112 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 113: Serial-Device Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 114: Serverguide Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 115: Usb Connector Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 116 • Microprocessor 1 Pwr rail H error • Hard disk drives at backplane assembly 3 • Hard disk drive backplane assembly 3 • PCIe Solid state drives • PCIe Solid state drive backplane assembly Lenovo System x3650 M5 Installation and Service Guide...
Page 117: Solving Ethernet Controller Problems
Table 7. Components associated with power rail errors (continued) Pwr rail error in the IMM event log Components Pwr rail I error • Hard disk drives at backplane assembly 1 and/or backplane assembly 2 • Hard disk drive backplane assembly 1 and/or backplane assembly 2 Pwr rail J error •...
Page 118: Solving Undetermined Problems
• Printer, mouse, and non-Lenovo devices. • Each adapter. • Hard disk drives. • Memory modules. The minimum configuration requirement is 4 GB DIMM in DIMM slot 1. Step 4. Turn on the server. Lenovo System x3650 M5 Installation and Service Guide...
Page 119: Problem Determination Tips
Because of the variety of hardware and software combinations that can encounter, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Lenovo. The model name and serial number are located on the ID label on the front of the server as shown in the following illustration.
Page 120: Recovering The Server Firmware (Uefi Update Failure)
• Diagnostic program type and version level • Configuration option settings • Operating-system control-file setup See Appendix D “Getting help and technical assistance” on page 1307 for information about calling Lenovo for service. Recovering the server firmware (UEFI update failure) Use this information to recover the server firmware.
Page 121 Note: The system board in your server might be slightly different from the illustration. Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 297. Step 2. Turn off the server, and disconnect all power cords and external cables. Step 3.
Page 122: In-Band Automated Boot Recovery Method
Step 1. Restart the server. When the prompt Press F3 to restore to primary is displayed, press F3 to start the server from Step 2. the primary bank. Lenovo System x3650 M5 Installation and Service Guide...
Page 123: Nx-Boot Failure
Nx-boot failure Use this information for Nx-boot failure. Configuration changes, such as added devices or adapter firmware updates, and firmware or application code problems can cause the server to fail POST (the power-on self-test). If this occurs, the server responds in either of the following ways: •...
Page 124 Lenovo System x3650 M5 Installation and Service Guide...
Page 125: Chapter 4. Parts Listing, Lenovo System X3650 M5 Type 8871
Tier 1 CRU at your request, you will be charged for the installation. • Tier 2 CRU: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 126 Figure 57. Server components The following table lists the part numbers for Tier 1 and Tier 2 CRUs. Lenovo System x3650 M5 Installation and Service Guide...
Page 127 2.6GHz, 10MB, Cache 2133MHz, 85W (4-core) Addl Intel Xeon Processor E5-2623 v4, 2.6GHz, 10MB, Cache 2133MHz, 85W (4-core) Microprocessor, Intel Xeon Processor E5-2609 v4, 00MW782 1.7GHz, 20MB, Cache 1866MHz, 85W (8-core) Chapter 4 Parts listing, Lenovo System x3650 M5 Type 8871...
Page 128 Microprocessor, SP, E5-2699A v4, 22C, 2.4GHz, 55MB, 01GT318 2400MHz, 145W Microprocessor, SP, Intel Xeon Processor E5-2699R v4, 01GT319 22C, 2.2GHz, 55MB, Cache 2400MHz, 145W Microprocessor, SP, E5-2697 v3, 14C, 2.6GHz, 35MB, 00AE680 2133MHz, 145W Lenovo System x3650 M5 Installation and Service Guide...
Page 129 550W High Efficiency Platinum AC Power Supply 94Y8137 550W High Efficiency Platinum AC Power Supply 94Y8139 550W High Efficiency Platinum AC Power Supply 94Y8173 550W High Efficiency Platinum AC Power Supply 00YL551 Chapter 4 Parts listing, Lenovo System x3650 M5 Type 8871...
Page 130 Hard disk drive filler assembly, GEN 3 00FW856 00NA602 Hard disk drive, 2.5-inch G3 simple-swap, near-line SATA, 7.2 K, 6 Gbps, 500 GB 00NA627 Hard disk drive, 2.5-inch G3 simple-swap, near-line SATA, 7.2 K, 6 Gbps, 1 TB Lenovo System x3650 M5 Installation and Service Guide...
Page 131 Hard disk drive, 2.5-inch G3 hot-swap, SAS, 15 K, 12 00NA222 Gbps, 512e, 300 GB Hard disk drive, 2.5-inch G3 hot-swap, SAS, 10 K, 12 00NA242 Gbps, 512e, 600 GB Chapter 4 Parts listing, Lenovo System x3650 M5 Type 8871...
Page 132 7.2K, 6 Gbps, 3 TB Hard disk drive, 3.5-inch G2 hot-swap, near-line SAS, 00YL703 7.2K, 12 Gbps, 1 TB Hard disk drive, 3.5-inch G2 hot-swap, near-line SAS, 00YK001 7.2K, 12 Gbps, 2 TB Lenovo System x3650 M5 Installation and Service Guide...
Page 133 00NA689 Enterprise Mainstream Plus, 480 GB Solid-state drive, 2.5-inch MLC G3 hot-swap, SATA, 00AJ396 Enterprise Value, 120 GB Solid-state drive, 2.5-inch MLC G3 hot-swap, SATA, 00AJ401 Enterprise Value, 240 GB Chapter 4 Parts listing, Lenovo System x3650 M5 Type 8871...
Page 134 1.2 TB Solid-state drive, 2.5-inch G3 hot-swap, SATA, S3610 00YK228 series, 1.6 TB Solid-state drive, 2.5-inch G3 hot-swap, SATA, 240 GB 01GR837 Solid-state drive, 2.5-inch G3 hot-swap, SATA, 480 GB 01GR842 Lenovo System x3650 M5 Installation and Service Guide...
Page 135 Solid-state drive, 3.5-inch MLC hot-swap, SATA, Enterprise Value, 120 GB 00AJ446 Solid-state drive, 3.5-inch MLC hot-swap, SATA, Enterprise Value, 480 GB 00AJ486 Solid-state drive, 3.5-inch MLC hot-swap, SATA, Enterprise, S3700, 400 GB Chapter 4 Parts listing, Lenovo System x3650 M5 Type 8871...
Page 136 3.5-inch HDD simple-swap backplate (M5 to RAID) 00KA479 3.5-inch HDD hot-swap backplane with 8 HDDs 00FJ751 3.5-inch HDD hot-swap backplane with 12 HDDs 00FJ754 2.5-inch HDD hot-swap backplane 00FJ756 2.5-inch HDD hot-swap backplane (expander) 00AG941 Lenovo System x3650 M5 Installation and Service Guide...
Page 137 Intel I350-F1 1xGbE Fiber Adapter 00AG502 00JY932 Intel I350-T4 ML2 Quad Port GbE Adapter Intel X520 Dual Port 10GbE SFP+ Adapter 49Y7962 49Y7972 Intel X540-T2 Dual Port 10G BaseT Adapter Chapter 4 Parts listing, Lenovo System x3650 M5 Type 8871...
Page 138 HCA Mellanox ConnectX-3 EN Dual-port QSFP+ 40GbE 95Y3461 Adapter Mellanox ConnectX-4 Lx 1x40GbE QSFP+ Adapter 00MM953 Mellanox ConnectX-4 2x100GbE/EDR IB QSFP28 VPI 00MM963 Adapter Mellanox ConnectX-4 Lx 2x25GbE SFP28 Adapter 01GR253 Lenovo System x3650 M5 Installation and Service Guide...
Page 139 Cable, SAS HD 770/835 mm 00FK841/ 00YL864 Cable, SAS HD 950/905 mm 00FK847/ 00YL867/ 00YL868 00FK849 Cable, SAS HD 950/905 mm, R/A Cable, 0.6 m HD mSAS to mSAS 00D2142 Chapter 4 Parts listing, Lenovo System x3650 M5 Type 8871...
Page 140 SFF-8088, 6 m Cable, 0.5 m Intel OPA 100 Series Passive Copper 00WE033 QSFP28 Cable, 0.75 m Intel OPA Passive Copper QSFP28 00WE037 Cable, 1 m Intel OPA 100 Series Passive Copper QSFP28 00WE041 Lenovo System x3650 M5 Installation and Service Guide...
Page 141 NVIDIA Grid K2 (actively cooled) 90Y2395 NVIDIA Tesla K40c 90Y2408 90Y2472 NVIDIA Tesla M60 GPU, PCIe (active) NVIDIA Quadro M5000 GPU, PCIe (active) 90Y2488 90Y2492 NVidia Quadro M6000 24GB GPU, PCIe (active) Chapter 4 Parts listing, Lenovo System x3650 M5 Type 8871...
Page 142 Flash Adapter, Enterprise, io3, 5200 GB 00JY006 90Y2436 Video adapter, NVIDIA Quadro K420 Video adapter, NVIDIA Quadro K620 90Y2440 90Y2444 Video adapter, NVIDIA Quadro K2200 Video adapter, NVIDIA Quadro K4200 90Y2448 90Y2452 Video adapter, NVIDIA Quadro K5200 Lenovo System x3650 M5 Installation and Service Guide...
Page 143: Structural Parts And Consumable Parts
Structural parts and consumable parts are not covered by the Statement of Limited Warranty. You can place an order on structural parts or consumable parts from the Lenovo retail store. The following structural parts and consumable parts are available for purchase from the retail store.
Page 144: Power Cords
Power cords for a specific country or region are usually available only in that country or region. Power cord part number Used in these countries and regions 39M5206 China 39M5102 Australia, Fiji, Kiribati, Nauru, New Zealand, Papua New Guinea Lenovo System x3650 M5 Installation and Service Guide...
Page 145 Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela 39M5219 Korea (Democratic People’s Republic of), Korea (Republic of) 39M5199 Japan 39M5068 Argentina, Paraguay, Uruguay 39M5226 India 39M5240 Brazil Chapter 4 Parts listing, Lenovo System x3650 M5 Type 8871...
Page 146 Lenovo System x3650 M5 Installation and Service Guide...
Page 147: Chapter 5. Installing, Removing, And Replacing Components
• Tier 2 CRU: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 148: 2.5-Inch Hard Disk Drive Cable Connection
Note: There might be 3 or 4 power connectors on the system board depending on your configuration. However, this difference will not affect the cable routing. Follow the following illustrations to complete your cable routing. Lenovo System x3650 M5 Installation and Service Guide...
Page 149 8x2.5-inch simple-swap hard disk drive model SAS signal cable Power / configuration cable Figure 59. 8x2.5-inch simple-swap hard disk drive with hardware RAID cabling 8x2.5-inch hot-swap hard disk drive model 2.5-inch HDD hot-swap backplane Power / configuration cable SAS 1 SAS 0 SAS signal cable Figure 60.
Page 150 Note: There might be 3 or 4 power connectors on the system board depending on your configuration. However, this difference will not affect the cable routing. Follow the following illustrations to complete your cable routing. Lenovo System x3650 M5 Installation and Service Guide...
Page 151 16x2.5-inch simple-swap hard disk drive model Figure 62. 16x2.5-inch simple-swap hard disk drive with hardware RAID cabling 16x2.5-inch hot-swap hard disk drive model • 16x2.5-inch hot-swap hard disk drive with 2 identical backplanes Chapter 5 Installing, removing, and replacing components...
Page 152 SAS 1 SAS 0 SAS signal cable Figure 63. 16x2.5-inch hot-swap hard disk drive cabling Figure 64. 16x2.5-inch hot-swap hard disk drive cabling • 16x2.5-inch hot-swap hard disk drive with one expander Lenovo System x3650 M5 Installation and Service Guide...
Page 153 Power / configuration cable 2.5-inch HDD hot-swap backplane (expander) 2.5-inch HDD hot-swap backplane Power / configuration cable SAS signal cable Figure 65. 16x2.5-inch hot-swap hard disk drive cable connection Figure 66. 16x2.5-inch hot-swap hard disk drive cabling 24x2.5-inch drive model The internal routing for the 24x2.5-inch drive model cables.
Page 154 2.5-inch HDD hot-swap backplane SAS 0 Power / configuration cable SAS signal cable SAS 1 SAS 0 SAS signal cable SAS 1 SAS 0 SAS signal cable Figure 67. 24x2.5-inch hot-swap hard disk drive cabling Lenovo System x3650 M5 Installation and Service Guide...
Page 155 SAS signal cables Power / configuration cables SAS 0 SAS 1 SAS 0 SAS 1 SAS 0 SAS 1 Figure 68. 24x2.5-inch hot-swap hard disk drive cabling • 24x2.5-inch hot-swap hard disk drive with one expander Chapter 5 Installing, removing, and replacing components...
Page 156 Figure 69. 24x2.5-inch hot-swap hard disk drive cabling SAS signal cables Power / configuration cables SAS 0 SAS 1 SAS 1 SAS 0 SAS 0 SAS 1 Figure 70. 24x2.5-inch hot-swap hard disk drive cabling Lenovo System x3650 M5 Installation and Service Guide...
Page 157 • 24x2.5-inch hot-swap hard disk drive with two expanders Power / configuration cable 2.5-inch HDD hot-swap backplane (expander) Power / configuration cable 2.5-inch HDD hot-swap backplane (expander) 2.5-inch HDD hot-swap backplane Power / configuration cable SAS signal cable SAS signal cable Figure 71.
Page 158: 3.5-Inch Hard Disk Drive Cable Connection
Note: There might be 3 or 4 power connectors on the system board depending on your configuration. However, this difference will not affect the cable routing. Follow the following illustrations to complete your cable routing. Lenovo System x3650 M5 Installation and Service Guide...
Page 159 8x3.5-inch simple-swap hard disk drive model SAS signal cable Power / configuration cable Figure 73. 8x3.5-inch simple-swap hard disk drives with hardware RAID cabling Chapter 5 Installing, removing, and replacing components...
Page 160 Note: There might be 3 or 4 power connectors on the system board depending on your configuration. However, this difference will not affect the cable routing. Follow the following illustrations to complete your cable routing. Lenovo System x3650 M5 Installation and Service Guide...
Page 161: Removing And Replacing Structural Parts
Figure 75. 12x3.5-inch hot-swap hard disk drive cabling Removing and replacing structural parts Replacement of structural parts is your responsibility. If Lenovo installs a structural part at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware.
Page 162 Set the top cover aside. Attention: For proper cooling and airflow, replace the server cover before you turn on the server. Cover-release latch Figure 77. Top cover removal Lenovo System x3650 M5 Installation and Service Guide...
Page 163: Replacing The Top Cover
Step 6. If you are instructed to return the top cover, follow all of the packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the top cover Use this information to replace the server top cover. To replace the server top cover, complete the following steps: Step 1.
Page 164: Removing And Replacing Tier 1 Crus
Reconnect the external cables and power cords. Removing and replacing Tier 1 CRUs Replacement of Tier 1 CRUs is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware.
Page 165: Replacing The Air Baffle
Air baffle Figure 80. Air baffle removal To remove the air baffle, complete the following steps: Step 1. Read the safety information that begins on page “Safety” on page v and “Installation guidelines” on page 297. Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables (see “Turning off the server”...
Page 166: Removing The Power Paddle Module
Remove the top cover (see “Removing the top cover” on page 149). Step 4. Remove the power supplies. (See “Removing a hot-swap ac power supply” on page 235). Step 5. Grasp the handle and pull the power paddle module up. Lenovo System x3650 M5 Installation and Service Guide...
Page 167: Replacing The Power Paddle Module
Handle Power paddle assembly Figure 82. Power paddle module removal Step 6. If you are instructed to return the power paddle module, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the power paddle module Use this information to install the power paddle module.
Page 168: Removing The Front Usb Assembly
Step 4. Disconnect the cable on the front USB assembly from the system board. Step 5. Pull up the release latch slightly and slide the front USB assembly out of the server. Lenovo System x3650 M5 Installation and Service Guide...
Page 169: Replacing The Front Usb Assembly
Front USB assembly Release latch Figure 84. Front USB assembly removal Step 6. If you are instructed to return the front USB assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the front USB assembly Use this information to replace the front USB assembly.
Page 170: Removing A Hot-Swap Hard Disk Drive
• To make sure that there is adequate system cooling, do not operate the server for more than 2 minutes without either a hard disk drive or a filler panel installed in each bay. Lenovo System x3650 M5 Installation and Service Guide...
Page 171: Replacing A Hot-Swap Hard Disk Drive
• Before you make changes to disk drives, disk drive controllers (including controllers that are integrated on the system board), disk drive backplanes, or disk drive cables, back up all important data that is stored on hard disks. • Before you remove any component of a RAID array, back up all RAID configuration information. To remove a hot-swap hard disk drive, complete the following steps.
Page 172 EMC shield and filler panel from the bay or PCI Express adapter slot cover in the event that you later remove the device. • For a complete list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/.
Page 173: Removing A Simple-Swap Hard Disk Drive
2.5-inch hot-swap hard disk drive Latch Handle Filler panel handle Figure 89. 2.5-inch hot-swap hard disk drives installation 3.5-inch hot-swap hard disk drive Latch Handle Filler panel Figure 90. 3.5-inch hot-swap hard disk drives installation Gently push the drive into the bay until the drive stops. Rotate the tray handle to the closed (locked) position.
Page 174: Replacing A Simple-Swap Hard Disk Drive
If you are instructed to return the drive assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing a simple-swap hard disk drive Use this information to install a simple-swap hard disk drive. Lenovo System x3650 M5 Installation and Service Guide...
Page 175 You must turn off the server before installing simple-swap drives in the server. Before you install a simple-swap SATA hard disk drive, read the following information. For a list of supported hard disk drives, see http://www.lenovo.com/ serverproven/. • Locate the documentation that comes with the hard disk drive and follow those instructions in addition to the instructions in this chapter.
Page 176: Removing The Optical Drive Cable
Remove the fan cage assembly (see “Removing the fan cage assembly” on page 178). Step 5. Pull the connector toward the front of the server to remove the optical drive cable from the connector on the system board. Lenovo System x3650 M5 Installation and Service Guide...
Page 177: Replacing The Optical Drive Cable
Optical drive connector DVD drive cable Cable connector latch Figure 95. Optical drive cable connection Step 6. From the rear of the optical drive cage, press and hold the connector latch (on the left of the cable connector). At the same time, grasp the cable connector and slide it to the right.
Page 178 Attention: Follow the optical drive cable routing as the illustration shows. Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board. Lenovo System x3650 M5 Installation and Service Guide...
Page 179: Removing An Optical Drive
Optical drive connector DVD drive cable Cable connector latch Figure 98. Optical drive cable routing Step 6. Replace the fan cage assembly (see “Replacing the fan cage assembly” on page 179). Step 7. Replace the top cover (see “Replacing the top cover” on page 151). Step 8.
Page 180: Replacing An Optical Drive
The following notes describe the type of drives that the server supports and other information that you must consider when you install a drive. For a list of supported drives, see http://www.lenovo.com/ serverproven/. • You can go to “Front view” on page 18 to see the locations of an optical drive on the server.
Page 181 • The server supports one ultra-slim SATA optical drive. Note: The optical drive is available only on some models. To install an optional optical drive, complete the following steps: Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 297.
Page 182 Figure 102. Optical drive installation Step 10. Connect the optical drive cable (see “Replacing the optical drive cable” on page 165). Step 11. Reconnect the power cords and any cables that you removed. Lenovo System x3650 M5 Installation and Service Guide...
Page 183: Removing A Memory Module
• The server supports only industry-standard double-data-rate 4 (DDR4), 2400 MHz, PC4-19200 registered or load deduction, synchronous dynamic random-access memory (SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC). See http://www.lenovo.com/ serverproven/ for a list of supported memory modules for the server.
Page 184 – When you install 1 LRDIMM per channel, the memory runs at 2400 MHz – When you install 2 LRDIMMs per channel, the memory runs at 2400 MHz – When you install 3 LRDIMMs per channel, the memory runs at 2133 MHz Lenovo System x3650 M5 Installation and Service Guide...
Page 185 • The maximum memory speed is determined by the combination of the microprocessor, DIMM speed, DIMM type, Operating Modes in UEFI settings, and the number of DIMMs installed in each channel. • The server supports a maximum of 24 single-rank, dual-rank RDIMMs or 24 quad-rank LRIMMs. •...
Page 186: Dimm Installation Sequence
1DPC (one DIMM per channel) or 2DPC (two DIMM per channel) memory configuration are recommended. Unless there is a need for memory Lenovo System x3650 M5 Installation and Service Guide...
Page 187: Memory Mirrored Channel
capacity over memory frequency, 3DPC (three DIMMs per channel) configuration is not recommended since 3DPC configuration forces the memory subsystem to run at a lower frequency (1600 MHz). Refer to the Understanding and Optimizing Memory Performance for Intel Xeon Processor E5-2600 v3 Series in IBM Flex System, System x, and BladeCenter Platforms white paper for the detail.
Page 188: Memory Rank Sparing
The following diagram lists the DIMM connectors on each memory channel. Channel Microprocessor 2 Microprocessor 1 CPU2 CPU1 Figure 106. Connectors on each memory channel Follow the installation sequence for rank sparing mode: Lenovo System x3650 M5 Installation and Service Guide...
Page 189: Replacing A Memory Module
• Install at least two single-rank or dual-rank DIMMs in a channel. Table 14. Memory rank sparing mode DIMM population sequence Number of installed Number of DIMMs microprocessor DIMM connector First pair of DIMMs 1, 2 Second pair of DIMMs 4, 5 Third pair of DIMMs 8, 9...
Page 190: Removing The Fan Cage Assembly
Note: To remove or install a fan, it is not necessary to remove the fan cage. See “Removing a hot-swap fan” on page 180 and “Replacing a hot-swap fan” on page 181. To remove the fan cage assembly, complete the following steps: Lenovo System x3650 M5 Installation and Service Guide...
Page 191: Replacing The Fan Cage Assembly
Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 297. Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables. Step 3. Remove the top cover (see “Removing the top cover” on page 149). Step 4.
Page 192: Removing A Hot-Swap Fan
30 minutes during this procedure. Step 3. Pull the fan latch to the left to release the fan from the fan connector and pull the fan out of the fan cage. Lenovo System x3650 M5 Installation and Service Guide...
Page 193: Replacing A Hot-Swap Fan
Fan 6 Hot-swap fan error LED Fan latch Fan 5 Fan 4 Fan 3 Fan 2 Fan 1 Figure 110. Fan removal Attention: To ensure proper operation, replace a failed hot-swap fan within 30 seconds. Step 4. If you are instructed to return the fan, follow all of the packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 194: Removing The Media Cage (Also Called Lightpath Lcd Operation Panel Assembly)
Disconnect the front USB, DVD drive and operator information panel/LCD panel cables from the system board. Remember the relevant cable routing. Note: To disconnect the operator information/LCD panel cable, press evenly on the connector first; then, pull the cable out. Lenovo System x3650 M5 Installation and Service Guide...
Page 195 Front USB cable DVD drive cable Operator information / LCD panel cable Figure 112. Cable routing Step 5. Loosen the thumbscrew that is used to secure the media cage onto the server. Thumbscrew Figure 113. Thumbscrew Step 6. Carefully push the media cage out of the server and set it aside. Chapter 5 Installing, removing, and replacing components...
Page 196: Replacing The Media Cage (Also Called Lightpath Lcd Operation Panel Assembly)
Turn off the server and peripheral devices and disconnect all power cords. Step 3. Remove the top cover (see “Removing the top cover” on page 149). Step 4. Carefully slide the media cage into the server. Lenovo System x3650 M5 Installation and Service Guide...
Page 197 Media cage Figure 115. Media cage installation Step 5. Tighten the thumbscrew to secure the media cage onto the server. Thumbscrew Figure 116. Thumbscrew Step 6. Reconnect the USB, CD/DVD and operator information/LCD panel cables to the system board first; then, route the cables as the following illustration. Remember to insert the cables into the cable clip for proper routing.
Page 198: Removing A Riser-Card Assembly
Step 10. Turn on the peripheral devices and the server. Removing a riser-card assembly Use this information to remove a riser-card assembly. See http://www.lenovo.com/ serverproven/ for a list of riser-card assemblies that you can use with the server. To remove a riser-card assembly, complete the following steps: Step 1.
Page 199 Step 4. Grasp the blue touch-points on the front and the rear side of the riser-card assembly; then, lift it up to remove it from the server. Place the riser-card assembly on a flat, static-protective surface. • For half-length and low profile adapters PCI riser-card assembly 2 PCI riser-card...
Page 200: Replacing A Riser-Card Assembly
Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 297. Step 2. Turn off the server and peripheral devices and disconnect all power cords. Step 3. Remove the top cover (see “Removing the top cover” on page 149). Lenovo System x3650 M5 Installation and Service Guide...
Page 201 Step 4. Reinstall any adapters and reconnect any internal cables you might have removed in other procedures (see “Replacing an adapter” on page 196 and “Internal cable routing and connectors” on page 135). Step 5. Align the riser-card assembly with the selected PCI connector on the system board and align it with the slots on the chassis;...
Page 202: Removing The Dedicated Slotless Raid Controller
Disconnect the signal cables from the connectors on the controller and note their locations. Step 5. Press the retention tabs away from the controller; then, slightly lift up the rear of the controller, pull it out of the connector on the system board. Lenovo System x3650 M5 Installation and Service Guide...
Page 203: Replacing The Dedicated Slotless Raid Controller
Retention bracket Dedicated slotless RAID connector Retention bracket Figure 122. Dedicated slotless RAID controller removal Step 6. If you are instructed to return the dedicated slotless RAID controller, follow all of the packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the dedicated slotless RAID controller Use this information to replace the dedicated slotless RAID controller.
Page 204: Removing An Adapter
The following illustration shows the locations of the adapter expansion slots from the rear of the server. Slot 4 Slot 5 Slot 1 Slot 6 Slot 2 Slot 7 Slot 3 Slot 8 Figure 124. PCI riser-card adapter expansion slot locations Lenovo System x3650 M5 Installation and Service Guide...
Page 205 3.5-inch rear two Slot 4 Slot 5 hard-disk-drive kit Slot 1 Slot 2 Slot 3 Figure 125. PCI riser-card adapter expansion slot locations 2.5-inch rear two 3.5-inch rear two Slot 4 Slot 5 hard-disk-drive kit hard-disk-drive kit Figure 126. PCI riser-card adapter expansion slot locations The following table describes the maximal card dimension supported in each slot.
Page 206 Removing an adapter in PCI expansion slot 4 or slot 5 Use this information to remove an adapter in PCI expansion slot 4 or slot 5. Lenovo System x3650 M5 Installation and Service Guide...
Page 207 To remove an adapter in PCI expansion slot 4 or slot 5, complete the following steps: Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 297. Step 2. Turn off the server and peripheral devices and disconnect all power cords; then, remove the top cover (see “Removing the top cover”...
Page 208: Replacing An Adapter
– Intel X710 ML2 4x10GbE SFP+ Adapter – Intel X710-DA2 ML2 2x10GbE SFP+ Adapter Replacing an adapter in a riser-card assembly Use this section to replace an adapter in a riser-card assembly. Lenovo System x3650 M5 Installation and Service Guide...
Page 209 The following illustration shows the locations of the adapter expansion slots from the rear of the server. Slot 4 Slot 5 Slot 1 Slot 6 Slot 2 Slot 7 Slot 3 Slot 8 Figure 131. PCI riser-card adapter expansion slot locations 3.5-inch rear two Slot 4 Slot 5...
Page 210 Qlogic 8200 Dual PORT 10GbE 90Y4600 90Y4605 SFP+ Adapter for System x Broadcom NetXtrme Dual Port 94Y5180 94Y5182 10GbE SPG+ Adapter for System x 00D9690 00D9692 Mellanox ConnectX-3 10GbE Adapter for System x Lenovo System x3650 M5 Installation and Service Guide...
Page 211 1 TB of memory or more, it might cause undetected data corruption and system instability. These options are only supported in systems containing less than 1 TB of memory. For more information, go to https://support.lenovo.com/us/en/documents/migr-5096047. To replace an adapter, complete the following steps: Step 1.
Page 212 • For half-length and low profile adapters Lenovo System x3650 M5 Installation and Service Guide...
Page 213 PCI riser-card assembly 2 PCI riser-card assembly 1 Figure 136. Riser-card assembly installation - half-length and low profile adapters • For full-height, full-length adapters Note: Shipping brackets are only included in the server that is pre-configured with full-height, full-length adapters Chapter 5 Installing, removing, and replacing components...
Page 214 Slide the expansion-slot cover out of the server. Step 6. Align the adapter with the PCI connector on the system board and press the adapter firmly into the PCI connector on the system board. Lenovo System x3650 M5 Installation and Service Guide...
Page 215 Expansion-slot covers Adapters Brackets Adapter connector (slot 5) Adapter connector (slot 4) Figure 138. Adapter installation Step 7. Rotate the retention bracket to the close position. Step 8. Connect any required cables to the adapter. Attention: • When you route cables, do not block any connectors or the ventilated space around any of the fans.
Page 216: Removing A Raid Adapter Battery/Flash Power Module
Turn off the server and peripheral devices and disconnect all power cords. Step 3. Remove the top cover (see “Removing the top cover” on page 149). Step 4. Disconnect the battery/flash power module cable from the RAID adapter battery/flash power module connector. Lenovo System x3650 M5 Installation and Service Guide...
Page 217: Replacing A Raid Adapter Battery/Flash Power Module
Step 5. If the flash power modules are located behind the full-height, full-length adapters, you need to remove the riser-card assemblies first. See “Removing an adapter in a riser-card assembly” on page 192. Step 6. Press the release tab and grasp the battery/flash power module out of the holder.
Page 218 Reinstall the riser-card assemblies if you have remove them. See “Replacing an adapter in a riser-card assembly” on page 196. Attention: 1. Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board. Lenovo System x3650 M5 Installation and Service Guide...
Page 219: Removing The Rear Two Hard-Disk-Drive Kit
Removing the rear two hard-disk-drive kit Use this information to remove the rear two hard-disk-drive kit. See http://www.lenovo.com/ serverproven/ for a list of hard disk drives that you can use with the server. To remove the rear two hard-disk-drive kit, complete the following steps: Step 1.
Page 220: Replacing The Rear Two Hard-Disk-Drive Kit
2. Refer to the following rules for the rear two hard-disk-drive kit numbering. • 2.5-inch hot-swap hard disk drive model – One 2.5-inch rear two hard-disk-drive kit numbering SATA/SAS hard disk drive bays Figure 145. One 2.5-inch rear two hard-disk-drive kit numbering Lenovo System x3650 M5 Installation and Service Guide...
Page 221 – Two 2.5-inch rear two hard-disk-drive kits numbering SATA/SAS hard disk drive bays Figure 146. Two 2.5-inch rear two hard-disk-drive kits numbering • 3.5-inch hot-swap hard disk drive model – One 2.5-inch rear two hard-disk-drive kit numbering SATA/SAS hard disk drive bays Figure 147.
Page 222 2.5-inch rear two hard-disk-drive kit 1 Figure 150. 2.5-inch rear two hard-disk-drive kit installation • 3.5-inch rear two hard-disk-drive kit installation 3.5-inch rear two hard-disk-drive kit Figure 151. 3.5-inch rear two hard-disk-drive kit installation Lenovo System x3650 M5 Installation and Service Guide...
Page 223 Step 5. Connect the Mini-SAS HD cable from the rear hard drive backplane to the RAID card. • For 2.5-inch rear two hard-disk-drive kit 2.5-inch rear hard-disk-drive kit SAS 0 Mini-SAS HD cable Raid adapter Figure 152. 2.5-inch rear two hard-disk-drive kit cable routing •...
Page 224 3.5" hard disk drive cage Raid adapter SAS signal cable Figure 153. 3.5-inch rear two hard-disk-drive kit cable routing – Connect to the 3.5-inch HDD hot-swap backplane with 12 HDDs from the rear hard drive backplane Lenovo System x3650 M5 Installation and Service Guide...
Page 225: Removing An Eia Assembly
3.5" hard disk drive cage SAS signal cable Figure 154. 3.5-inch rear two hard-disk-drive kit cable routing Step 6. Press down the HDD kit firmly until the HDD kit is fully seated in the connector on the system board. Step 7. Replace the top cover (see “Replacing the top cover”...
Page 226 Figure 155. Front USB/operator information panel cable removal 6. Loosen screws and remove them. Screws Figure 156. Screw removal 7. Tilt the cable cover and remove it from the server. Lenovo System x3650 M5 Installation and Service Guide...
Page 227 Cable cover Figure 157. Cable cover removal 8. Grasp the EIA assembly and pull it slightly forward to remove it from the server. EIA assembly Figure 158. EIA assembly removal 9. Position the EIA assembly as shown in the following illustration; then, remove the assembly out of the server.
Page 228 Failing to release them before removing the cables will damage the cable sockets on the system board. The cable sockets on the system board are fragile. Any damage to the cable sockets may require replacing the system board. Lenovo System x3650 M5 Installation and Service Guide...
Page 229 Front video cable Figure 160. Front video cable removal 6. Loosen screws and remove them. Screws Figure 161. Screw removal 7. Tilt the cable cover and remove it from the server. Chapter 5 Installing, removing, and replacing components...
Page 230 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 297. 2. Turn off the server and peripheral devices, and disconnect the power cord and all external cables. Lenovo System x3650 M5 Installation and Service Guide...
Page 231 3. Remove the top cover (see “Removing the top cover” on page 149). 4. Remove the fan cage assembly (see “Removing the fan cage assembly” on page 178). 5. Disconnect the front USB/operator information panel cables from the connector mounted on the chassis side wall.
Page 232 8. Grasp the EIA assembly and pull it slightly forward to remove it from the server. EIA assembly Figure 167. EIA assembly removal 9. Position the EIA assembly as shown in the following illustration; then, remove the assembly out of the server. Lenovo System x3650 M5 Installation and Service Guide...
Page 233 EIA assembly Figure 168. Cable removal 10. If you are instructed to return the EIA assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. For the left EIA assembly 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 297. 2.
Page 234 Front video cable Figure 169. Front video cable removal 6. Loosen screws and remove them. Screws Figure 170. Screw removal 7. Tilt the cable cover and remove it from the server. Lenovo System x3650 M5 Installation and Service Guide...
Page 235: Replacing An Eia Assembly
Cable cover Figure 171. Cable cover removal 8. Grasp the EIA assembly and pull it slightly to remove it from the server. EIA assembly Figure 172. EIA assembly removal 9. If you are instructed to return the EIA assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 236 4. Remove the fan cage (see “Removing the fan cage assembly” on page 178). 5. Insert the cable connector into the cable connector holder. EIA assembly Cable connector holder Figure 173. Cable connector installation 6. Align the EIA assembly with the alignment pin. Lenovo System x3650 M5 Installation and Service Guide...
Page 237 Alignment pin EIA assembly Figure 174. EIA assembly alignment 7. Push the EIA assembly slightly toward the rear of the server to fix the EIA assembly on the server. EIA assembly Figure 175. EIA assembly installation 8. Tilt and install the cable cover. Chapter 5 Installing, removing, and replacing components...
Page 238 Figure 176. Cable cover installation 9. Fasten screws. Screws Figure 177. Screw installation 10. Connect the front USB/operator information panel cables to the system board and the connector mounted on the chassis side wall. Lenovo System x3650 M5 Installation and Service Guide...
Page 239 Front USB / operator information panel cable Figure 178. Cable connection 11. Replace the fan cage assembly (see “Replacing the fan cage assembly” on page 179). 12. Replace the top cover (see “Replacing the top cover” on page 151). 13. Slide the server into the rack. 14.
Page 240 6. Align the EIA assembly with the alignment pin and push it slightly toward the rear of the server fix the EIA assembly on the server. Alignment pin EIA assembly Figure 180. EIA assembly alignment 7. Tilt and install the cable cover. Cable cover Figure 181. Cable cover installation 8. Fasten screws. Lenovo System x3650 M5 Installation and Service Guide...
Page 241 Screws Figure 182. Screw installation 9. Connect the front video cable to the system board. Front video cable Figure 183. Cable connection 10. Replace the fan cage assembly (see “Replacing the fan cage assembly” on page 179). 11. Replace the top cover (see “Replacing the top cover” on page 151). 12.
Page 242 4. Remove the fan cage (see “Removing the fan cage assembly” on page 178). 5. Insert the cable connector into the cable connector holder. EIA assembly Cable connector holder Figure 184. Cable connector installation 6. Align the EIA assembly with the alignment pin. Lenovo System x3650 M5 Installation and Service Guide...
Page 243 Alignment pin EIA assembly Figure 185. EIA assembly alignment 7. Push the EIA assembly slightly toward the rear of the server to fix the EIA assembly on the server. EIA assembly Figure 186. EIA assembly installation 8. Angle the cable cover as shown in the following illustration and slide the cable arm towards the front of the server.
Page 244 Figure 187. Cable cover installation 9. Fasten screws. Screws Figure 188. Screw installation 10. Connect the front USB/operator information panel cables to the system board and the connector mounted on the chassis side wall. Lenovo System x3650 M5 Installation and Service Guide...
Page 245 Front USB / operator information panel cable Figure 189. Cable connection 11. Replace the fan cage assembly (see “Replacing the fan cage assembly” on page 179). 12. Replace the top cover (see “Replacing the top cover” on page 151). 13. Slide the server into the rack. 14.
Page 246 6. Align the EIA assembly with the alignment pin and push it slightly toward the rear of the server to fix the EIA assembly on the server. Alignment pin EIA assembly Figure 191. EIA assembly alignment 7. Tilt and install the cable cover. Cable cover Figure 192. Cable cover installation 8. Fasten screws. Lenovo System x3650 M5 Installation and Service Guide...
Page 247: Removing A Hot-Swap Ac Power Supply
Screws Figure 193. Screw installation 9. Connect the front video cable to the system board. Front video cable Figure 194. Cable connection 10. Replace the fan cage assembly (see “Replacing the fan cage assembly” on page 179). 11. Replace the top cover (see “Replacing the top cover” on page 151). 12.
Page 248 Step 4. Press and hold the release tab to the left. Grasp the handle and pull the power supply out of the server. Lenovo System x3650 M5 Installation and Service Guide...
Page 249: Replacing A Hot-Swap Ac Power Supply
Power supply filler panel Hot-swap power supply 2 Figure 195. Power supply removal Step 5. If you are instructed to return the power supply, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing a hot-swap ac power supply Use this information to replace a hot-swap ac power supply.
Page 250 Step 3. If you are installing a hot-swap power supply into an empty bay, remove the power-supply filler from the power-supply bay. Lenovo System x3650 M5 Installation and Service Guide...
Page 251 Power supply filler panel Hot-swap power supply 2 Figure 196. Power supply installation Step 4. Grasp the handle on the rear of the power supply and slide the power supply forward into the power-supply bay until it clicks. Make sure that the power supply connects firmly into the power-supply connector.
Page 252: Removing A Hot-Swap Dc Power Supply
• The dc supply source shall be located within the same premises as this equipment. • Switching or disconnecting devices shall not be in the earthed circuit conductor between the dc source and the point of connection of the earthing electrode conductor. Statement 31 Lenovo System x3650 M5 Installation and Service Guide...
Page 253 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded power source. •...
Page 254 Step 4. Press and hold the release tab to the left. Grasp the handle and pull the power supply out of the server. Lenovo System x3650 M5 Installation and Service Guide...
Page 255: Replacing A Hot-Swap Dc Power Supply
Power supply filler panel Hot-swap power supply 2 Figure 198. Power supply removal Step 5. If you are instructed to return the power supply, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing a hot-swap dc power supply Use this information to replace a hot-swap dc power supply.
Page 256 • Connect and disconnect cables as described in the following table when you install, move, or open covers on this product or attached devices. Lenovo System x3650 M5 Installation and Service Guide...
Page 257 To Connect: To Disconnect: 1. Turn OFF all power sources and equipment that is to 1. Turn OFF all power sources and equipment that is to be attached to this product. be attached to this product. 2. Attach signal cables to the product. •...
Page 258 -48V return -48V Figure 199. DC power supply rear view Step 5. If you are installing a hot-swap power supply into an empty bay, remove the power-supply filler from the power-supply bay. Lenovo System x3650 M5 Installation and Service Guide...
Page 259 Power supply filler panel Hot-swap power supply 2 Figure 200. Power supply installation Step 6. Grasp the handle on the rear of the power supply and slide the power supply forward into the power-supply bay until it clicks. Make sure that the power supply connects firmly into the power-supply connector.
Page 260: Removing The 2.5-Inch Simple-Swap Backplate Assembly/Hot-Swap Hard Disk Drive Backplane
Step 8. If you are instructed to return the hard disk drive backplate assembly/backplane, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Lenovo System x3650 M5 Installation and Service Guide...
Page 261: Replacing The 2.5-Inch Simple-Swap Backplate Assembly/Hot-Swap Hard Disk Drive Backplane
Replacing the 2.5-inch simple-swap backplate assembly/hot-swap hard disk drive backplane Use this information to replace the 2.5-inch simple-swap backplate assembly/hot-swap hard disk drive backplane. To install the 2.5-inch simple-swap backplate assembly/hot-swap hard disk drive backplane, complete the following steps: Step 1. Read the safety information that begins on “Safety”...
Page 262: Removing The 3.5-Inch Simple-Swap Backplate Assembly/Hot-Swap Hard Disk Drive Backplane
Step 7. Pull the two plungers while you push the backplate assembly to the left to disengage the assembly. • For eight 3.5-inch simple-swap backplate assembly/hot-swap hard disk drive backplane Lenovo System x3650 M5 Installation and Service Guide...
Page 263 Plunger Figure 204. 3.5-inch simple-swap backplate assembly/hot-swap hard disk drive backplane removal • For twelve 3.5-inch hot-swap hard disk drive backplane Plunger Figure 205. 3.5-inch hot-swap hard disk drive backplane removal Step 8. Rotate the backplate assembly/backplane toward the rear of the server and lift the backplate assembly/backplane up to remove it from the server.
Page 264: Replacing The 3.5-Inch Simple-Swap Backplate Assembly/Hot-Swap Hard Disk Drive Backplane
Push the backplate assembly/backplane to the left to engage the assembly into place. • For eight 3.5-inch simple-swap backplate assembly/hot-swap hard disk drive backplane Figure 206. Eight 3.5-inch simple-swap backplate assembly/hot-swap hard disk drive backplane • For twelve 3.5-inch hot-swap hard disk drive backplane Lenovo System x3650 M5 Installation and Service Guide...
Page 265: Removing A Usb Embedded Hypervisor Flash Device
Figure 207. 3.5-inch hot-swap hard disk drive backplane installation Step 8. Connect the signal and power-configuration cables to the backplane and the system board. See “3.5-inch hard disk drive cable connection” on page 146 for more information. Step 9. Reinstall the hard disk drives and filler panels (see “Replacing a simple-swap hard disk drive” on page 162).
Page 266: Replacing A Usb Embedded Hypervisor Flash Device
Remove the riser-card assembly (see “Removing a riser-card assembly” on page 186). Step 5. Align the flash device with the connector on the system board and push it into the USB connector until it is firmly seated. Lenovo System x3650 M5 Installation and Service Guide...
Page 267: Removing The Coin-Cell Battery (Also Called Cmos Battery)
The following notes describe information that you must consider when replacing the battery. • Lenovo has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
Page 268 Step 4. If necessary, lift the riser-card assembly 2 out of the way (see “Removing a riser-card assembly” on page 186). Step 5. Remove the coin-cell battery: Battery Figure 210. Coin-cell battery position Lenovo System x3650 M5 Installation and Service Guide...
Page 269: Replacing The Coin-Cell Battery (Also Called Cmos Battery)
If there is a rubber cover on the battery holder, use your fingers to lift the battery cover from the battery connector. Use one finger to tilt the battery horizontally out of its socket, pushing it away from the socket. Attention: Neither tilt nor push the battery by using excessive force.
Page 270 186). Step 6. Insert the new battery: Battery Figure 212. Coin-cell battery position Tilt the battery so that you can insert it into the socket on the side opposite the battery clip. Lenovo System x3650 M5 Installation and Service Guide...
Page 271: Removing The Sd Adapter
Figure 213. Coin-cell battery installation Press the battery down into the socket until it clicks into place. Make sure that the battery clip holds the battery securely. If you removed a rubber cover from the battery holder, use your fingers to install the battery cover on top of the battery connector.
Page 272: Replacing The Sd Adapter
Insert the SD cards. Step 6. Align the SD adapter with the alignment pin and the connector; then, lower the SD adapter and push it until it is firmly seated. Step 7. Fasten two screws. Lenovo System x3650 M5 Installation and Service Guide...
Page 273: Removing The Lcd System Information Display Panel
SD 2 SD adapter SD 1 Connector Alignment pin Figure 215. SD adapter installation Step 8. See the http://www.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5096845, that comes with the option, for information about how to configure the SD adapter. Step 9. Turn on the peripheral devices and the server. Removing the LCD system information display panel Use this information to remove the LCD system information display panel.
Page 274 Figure 217. Retention bracket removal 8. Carefully remove the LCD system information display panel out of the LCD panel assembly. LCD system information display panel Figure 218. LCD system information display panel removal Lenovo System x3650 M5 Installation and Service Guide...
Page 275 9. If you are instructed to return the LCD panel assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Removing the LCD system information display panel on a 2.5-inch model To remove the LCD system information display panel inside the media cage on a 2.5-inch model, complete the following steps.
Page 276: Replacing The Lcd System Information Display Panel
Pull the tab on the LCD retention bracket to the left to disengage the retention bracket. Rotate the retention bracket to remove it from the server. Retention bracket Figure 221. Retention bracket removal 6. Carefully insert the LCD system information display panel into place. Lenovo System x3650 M5 Installation and Service Guide...
Page 277 LCD system information display panel Figure 222. LCD system information display panel installation 7. Hinge the retention bracket into the slot on the LCD panel assembly and rotate it until it clicks into place. Retention bracket Figure 223. Retention bracket installation 8.
Page 278 To remove the media cage bezel, complete the following steps: a. Disengage the three snaps on the media cage bezel from the media cage. The following illustration shows the location of three snaps. Lenovo System x3650 M5 Installation and Service Guide...
Page 279 Snaps Hooks Figure 226. Snaps (the rear side of the media cage) b. Lift the bezel upwards; then, pivot and rotate the bezel along the hooks to remove it from the media cage. Media cage bezel Media cage Figure 227. Media cage bezel removal Pull the tab on the LCD retention bracket to the left to disengage the retention bracket.
Page 280 Alignment pins Media cage Figure 229. LCD system information display panel installation 9. Insert the retention bracket into the slot on the media cage and push it until it clicks into place. Lenovo System x3650 M5 Installation and Service Guide...
Page 281 Retention bracket Media cage Figure 230. Retention bracket installation 10. If you have removed the media cage bezel, install the new media cage bezel with LCD opening and buttons. Angle the media cage bezel and insert the three hooks on the rear side of the media cage bezel into slots on the media cage.
Page 282: Removing The Operator Information Panel Assembly
Step 4. Disconnect the cable from the back of the operator information panel assembly. Step 5. Pull up the release tab slightly and slide the operator information panel assembly out of the server. Lenovo System x3650 M5 Installation and Service Guide...
Page 283: Replacing The Operator Information Panel Assembly
Operator information Release latch panel assembly Figure 233. Operator information panel removal Step 6. If you are instructed to return the operator information panel assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the operator information panel assembly Use this information to replace the operator information panel assembly.
Page 284 Replace the top cover (see “Replacing the top cover” on page 151). Step 7. Slide the server into the rack. Step 8. Reconnect the power cords and any cables that you removed. Lenovo System x3650 M5 Installation and Service Guide...
Page 285: Removing The Security Bezel
Step 9. Turn on the peripheral devices and the server. Removing the security bezel Use this information to remove the security bezel. To remove the security bezel, complete the following steps. Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 297.
Page 286: Removing An Optional Serveraid Adapter Memory Module
Figure 238. ServeRAID adapter memory module removal Step 6. If you are instructed to return the ServeRAID adapter memory module, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Lenovo System x3650 M5 Installation and Service Guide...
Page 287: Replacing An Optional Serveraid Adapter Memory Module
Reconnect the power cords and all external cables, and turn on the server and peripheral devices. Removing and replacing Tier 2 CRUs You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 288: Removing A Microprocessor And Heat Sink
Attention: Do not touch the thermal material on the bottom of the heat sink. Touching the thermal material will contaminate it. If the thermal material on the microprocessor or heat sink becomes Lenovo System x3650 M5 Installation and Service Guide...
Page 289 contaminated, you must wipe off the contaminated thermal material on the microprocessor or heat sink with the alcohol wipes and reapply clean thermal grease to the heat sink. Open the heat sink retention module release lever to the fully open position. Heat sink release lever Figure 241.
Page 290 The following illustration of the installation tool shows the location of the interlock latch and counterclockwise rotation of the handle before loading the microprocessor. Lenovo System x3650 M5 Installation and Service Guide...
Page 291 Figure 244. Installation tool handle adjustment The following illustrations show the installation tool in the locked and unlocked positions. Figure 245. Locked and unlocked positions Align the installation tool with the screws, as shown in the following graphic, and lower the installation tool on the microprocessor.
Page 292 “H” or “L” position, depending on the size of microprocessor, and then lift the microprocessor out of the socket. Handle Installation tool Microprocessor Figure 247. Installation tool handle adjustment Lift the microprocessor out of the socket. Lenovo System x3650 M5 Installation and Service Guide...
Page 293: Replacing A Microprocessor And Heat Sink
• The server supports up to two Intel Xeon E5-2600 v4 or Intel Xeon E5-2600 v3 series multi-core microprocessors, which are designed for the LGA 2011 socket. See http://www.lenovo.com/ serverproven/ for a list of supported microprocessors.
Page 294 Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 297. Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables. Lenovo System x3650 M5 Installation and Service Guide...
Page 295 Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details about handling these devices, see “Handling static-sensitive devices” on page 299. Step 3. Remove the top cover (see “Removing the top cover” on page 149). Step 4.
Page 296 • Twist the handle of the installation tool assembly counterclockwise to the unlocked position until you can not twist the handle any further; then, lift the installation tool out of the socket. Lenovo System x3650 M5 Installation and Service Guide...
Page 297 Figure 253. Installation tool handle adjustment The following illustrations show the installation tool in the locked and unlocked positions. Figure 254. Installation tool Chapter 5 Installing, removing, and replacing components...
Page 298 Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details about handling these devices, see “Handling static-sensitive devices” on page 299. Step 10. Close the microprocessor socket release levers and retainer: Lenovo System x3650 M5 Installation and Service Guide...
Page 299 Microprocessor release lever Microprocessor release lever Figure 257. Microprocessor socket levers and retainer engagement Close the microprocessor retainer on the microprocessor socket. Identify which release lever is labeled as the first release lever to close and close it. Close the second release lever on the microprocessor socket. Step 11.
Page 300 Align and place the heat sink on top of the microprocessor in the retention bracket, thermal material side down. Press firmly on the heat sink. Rotate the heat sink retention module release lever to the closed position and hook it underneath the lock tab. Lenovo System x3650 M5 Installation and Service Guide...
Page 301: Thermal Grease
Heat sink release lever Heat sink Figure 261. Heat sink retention module release lever Step 12. Reinstall the air baffle (see “Replacing the air baffle” on page 153). Step 13. Install the top cover (see “Replacing the top cover” on page 151). Step 14.
Page 302: Removing The Heat-Sink Retention Module
Step 6. Use a screwdriver and remove the four screws that secure the retention module to the system board; then, lift the retention module from the system board. Lenovo System x3650 M5 Installation and Service Guide...
Page 303: Replacing The Heat-Sink Retention Module
Heat sink retention module Figure 264. Heat-sink retention module removal Step 7. If you are instructed to return the heat-sink retention module, follow all the packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the heat-sink retention module Use this information to replace the heat-sink retention module.
Page 304: Removing The System Board
Reactivate any Features on Demand features. Instructions for automating the activation of features and installing activation keys is in the Features on Demand User's Guide. To download the document, go to https://fod.lenovo.com/lkms, log in, and click Help. To remove the system board, complete the following steps: Step 1.
Page 305 Step 12. Remove the memory modules and set them aside on a static-protective surface for reinstallation (see “Removing a memory module” on page 171). Note: Make a note of the location of each DIMM as you remove it, so that you can later reinstall it in the same connector.
Page 306: Replacing The System Board
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. Lenovo System x3650 M5 Installation and Service Guide...
Page 307 To install the system board, complete the following steps: Step 1. Read the safety information that begins on “Safety” on page v, “Handling static-sensitive devices” on page 299, and “Installation guidelines” on page 297. Step 2. Align the system board with the slots on the side of the chassis and lower the right side into the chassis first;...
Page 308 CD image. Step 20. Update the UUID (see “Updating the Universal Unique Identifier (UUID)” on page 63). Step 21. Update the DMI/SMBIOS (see “Updating the DMI/SMBIOS data” on page 65). Lenovo System x3650 M5 Installation and Service Guide...
Page 309: Installing Optional Devices
For information about where firmware is stored in the server, see “Updating the firmware” on page 49. For a list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/. 2. Use the best practices to apply current firmware and device-driver updates for the server and optional devices.
Page 310: System Reliability Guidelines
• Each of the power-supply bays has a power supply or a filler installed in it. • If the server has redundant power, each of the power-supply bays has a power supply installed in it. Lenovo System x3650 M5 Installation and Service Guide...
Page 311 • There is adequate space around the server to allow the server cooling system to work properly. Leave approximately 50 mm (2.0 in.) of open space around the front and rear of the server. Do not place objects in front of the fans. For proper cooling and airflow, replace the server cover before you turn on the server.
Page 312: Installing A 8X 2.5-Inch Simple-Swap Hdd Serveraid Assembly Kit
Use this information to install a 8x 2.5-inch simple-swap HDD ServeRAID assembly kit. You can install a Lenovo System x3650 M5 8x 2.5-inch simple-swap HDD ServeRAID assembly kit to support eight 2.5-inch simple-swap hard disk drives in the server. See http://www.lenovo.com/ serverproven/ for a list of supported optional devices.
Page 313 2.5-inch HDD simple-swap backplate Figure 270. 2.5-inch simple-swap/hot-swap hard disk drive backplate assembly/backplane installation Step 8. Connect the SAS signal and power/configuration cables to the system board. Chapter 5 Installing, removing, and replacing components...
Page 314: Installing A 8X 3.5-Inch Simple-Swap Hdd Serveraid Assembly Kit
Use this information to install a 8x 3.5-inch simple-swap HDD ServeRAID assembly kit. You can install a Lenovo System x3650 M5 8x 3.5-inch simple-swap HDD ServeRAID assembly kit to support eight 3.5-inch simple-swap hard disk drive model in the server. See http://www.lenovo.com/ serverproven/ for a list of supported optional devices.
Page 315 Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 297. Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary. Step 3. Remove the cover (see “Removing the top cover”...
Page 316: Installing A 8X 2.5-Inch Hot-Swap Hdd Assembly Kit
Use this information to install a 8x 2.5-inch hot-swap HDD assembly kit. You can install a Lenovo System x3650 M5 8x 2.5-inch hot-swap HDD assembly kit to add eight additional 2.5-inch hot-swap hard disk drives in the server. See http://www.lenovo.com/ serverproven/ for a list of supported optional devices.
Page 317 • One power/configuration cable (150 mm) • One power/configuration cable (230 mm) • One Mini-SAS HD Y-cable (right angle, 905/950 mm) • One Mini-SAS HD Y-cable (580/590 mm) Notes: 1. The 8x 2.5-inch hot-swap HDD assembly kit including structural parts and Tier 1 parts. 2.
Page 318 2.5-inch HDD hot-swap backplane Power / configuration cable 2.5-inch HDD hot-swap backplane Power / configuration cable SAS 1 SAS 0 SAS signal cable SAS 1 SAS 0 SAS signal cable Figure 276. Cable connections Lenovo System x3650 M5 Installation and Service Guide...
Page 319 Figure 277. Cable routing • If the new backplane is installed in slot 3, route cables as following illustrations. 1. If the backplane is installed in slot 2, route cables as the following illustration. Chapter 5 Installing, removing, and replacing components...
Page 320 SAS 1 2.5-inch HDD hot-swap backplane SAS 0 Power / configuration cable SAS signal cable SAS 1 SAS 0 SAS signal cable SAS 1 SAS 0 SAS signal cable Figure 278. Cable connections Lenovo System x3650 M5 Installation and Service Guide...
Page 321 SAS signal cables Power / configuration cables SAS 0 SAS 1 SAS 0 SAS 1 SAS 0 SAS 1 Figure 279. Cable routing 2. If the expander is installed in slot 2, route cables as the following illustration. Note: Use right angle Mini-SAS HD Y-cable to connect to PCI expansion slots 4. Chapter 5 Installing, removing, and replacing components...
Page 322 SAS signal cable SAS signal cable Figure 280. Cable connection SAS signal cables Power / configuration cables SAS 0 SAS 1 SAS 1 SAS 0 SAS 0 SAS 1 Figure 281. Cable routing Lenovo System x3650 M5 Installation and Service Guide...
Page 323: Installing A 8X 2.5-Inch Hot-Swap Hdd Assembly With Expander Kit
Use this information to install a 8x 2.5-inch hot-swap HDD assembly kit with expander. You can install a Lenovo System x3650 M5 8x 2.5-inch hot-swap HDD assembly with expander kit to add eight additional 2.5-inch hot-swap hard disk drives in the server. See http://www.lenovo.com/ serverproven/ for a list of supported optional devices.
Page 324 Connect Mini-SAS HD cables, power/configuration and Mini-SAS HD Y-cable which come with the option kit to the backplanes and the system board. • If you are installing the new expander in slot 2, connect and route cables as the following illustrations. Lenovo System x3650 M5 Installation and Service Guide...
Page 325 Power / configuration cable 2.5-inch HDD hot-swap backplane (expander) 2.5-inch HDD hot-swap backplane Power / configuration cable SAS signal cable Figure 284. Cable connections Figure 285. Cable routing • If you are installing the new expander in slot 3, connect and route cables as the following illustrations.
Page 326 SAS signal cable SAS signal cable Figure 286. Cable connections SAS signal cables Power / configuration cables SAS 0 SAS 1 SAS 1 SAS 0 SAS 0 SAS 1 Figure 287. Cable routing Lenovo System x3650 M5 Installation and Service Guide...
Page 327 2. If the expander is installed in slot 2, connect and route cables as the following illustrations. Power / configuration cable 2.5-inch HDD hot-swap backplane (expander) Power / configuration cable 2.5-inch HDD hot-swap backplane (expander) 2.5-inch HDD hot-swap backplane Power / configuration cable SAS signal cable SAS signal cable Figure 288.
Page 328: Installing A 4X 2.5-Inch Nvme Pcie Ssd Upgrade Kit
Slot 3, PCIe x8 Type 2 PCI riser-card assembly Slot 1, PCIe x8 Not supported PCI slot 1, 2 Slot 2, PCIe x8 Slot 3, ML2 Type 3 Not supported PCI slot 3, 4 Lenovo System x3650 M5 Installation and Service Guide...
Page 329 NVMe adapter PCI riser card type in riser-card assembly 1 PCI riser card type in riser-card assembly 2 installation sequence PCI riser-card assembly Slot 1, PCIe x16 PCI slot 4 is on the system board. Slot 3, PCIe x8 • For eight 2.5-inch-drive models with two microprocessors installed, two upgrade kits are supported. NVMe adapter PCI riser card type in riser-card assembly 1 PCI riser card type in riser-card assembly 2...
Page 330: Installation Sequence
PCI riser-card assembly PCI slot 1, 2, 6, Slot 1, PCIe x8 Slot 6, PCIe x8 Slot 2, PCIe x8 Slot 7, PCIe x8 Slot 3, PCIe x8 Slot 8, PCIe x8 Lenovo System x3650 M5 Installation and Service Guide...
Page 331 NVMe adapter PCI riser card type in riser-card assembly 1 PCI riser card type in riser-card assembly 2 installation sequence Type 2 Type 5 PCI riser-card assembly PCI riser-card assembly PCI slot 1, 2, 6, Slot 1, PCIe x8 Slot 6, PCIe x8 Slot 2, PCIe x8 Slot 7, PCIe x8 Slot 3, ML2...
Page 332 Power / configuration cable 2.5-inch HDD hot-swap backplane Power / configuration cable Signal cable Signal cable SAS signal cable Figure 292. Cable connections • 16x 2.5-inch HDD + 4x 2.5-inch NVMe PCIe SSD Lenovo System x3650 M5 Installation and Service Guide...
Page 333 2.5-inch NVMe backplane Power / configuration cable 2.5-inch HDD hot-swap backplane Power / configuration cable 2.5-inch HDD hot-swap backplane Power / configuration cable Signal cable SAS signal cable SAS signal cable Figure 293. Cable connections Step 8. Touch the static-protective package that contains the NVMe adapter to any unpainted metal surface on the server.
Page 334 2. There might be 3 or 4 power connectors on the system board depending on your configuration. However, this difference will not affect the cable routing. Follow the following illustrations to complete your cable routing. • 8x 2.5-inch HDD + 8x 2.5-inch NVMe PCIe SSD Lenovo System x3650 M5 Installation and Service Guide...
Page 335 Signal cables Power connector 3 Power connector 2 Power connector 1 Chapter 5 Installing, removing, and replacing components...
Page 336 Note: There might be 3 or 4 power connectors on the system board depending on your configuration. However, this difference will not affect the cable routing. Follow the following illustrations to complete your cable routing. • 16x 2.5-inch HDD + 4x 2.5-inch NVMe PCIe SSD Lenovo System x3650 M5 Installation and Service Guide...
Page 337: Installing A Pcie Thermal Solution Kit
Note: If you are installing the Dual Port 10GB-T Ethernet Daughter Card (Option number is 00D1994) in the server, you have to purchase and install a Lenovo System x3650 M5 PCIe thermal solution kit. See http://www.lenovo.com/ serverproven/ for a list of supported optional devices. To order a PCIe thermal solution kit, contact your sales representative or reseller.
Page 338: Installing A 2.5-Inch Advanced Operation Panel Assembly Kit
Remove the top cover (see “Removing the top cover” on page 149). Step 4. Remove the screw that secures the front control panel assembly to the chassis. Then carefully push the front control panel assembly out of the server and set it aside. Lenovo System x3650 M5 Installation and Service Guide...
Page 339: Updating The Server Configuration
Figure 299. Front control panel assembly removal Step 5. Install the 2.5-inch advanced operation panel assembly. See “Replacing the media cage (also called lightpath LCD operation panel assembly)” on page 184. Step 6. Install the top cover (see “Replacing the top cover” on page 151). Step 7.
Page 340: How To Send Dsa Data
2. Shut down and restart the server multiple times to ensure that the server is correctly configured and functions correctly with the newly installed devices. 3. Save the DSA log as a file and send it to Lenovo. For information about transferring data and logs, see “How to send DSA data” on page 328.
Page 341: Appendix A. Integrated Management Module Ii (Imm2) Error Messages
The prefix of the message ID and the sequence number that is used by the CIM message registry. SNMP Trap ID The SNMP trap ID that is found in the SNMP alert management information base (MIB). © Copyright Lenovo 2016, 2017...
Page 342: Imm Events That Automatically Notify Support
Automatically contact Service If this field is set to Yes, and you have enabled Electronic Service Agent (ESA), Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.
Page 343 Table 20. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f0021-2c01ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (ML2 Card Fault) 806f0021-3001ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (Internal RAID) 806f0108-0a01ffff [PowerSupplyElementName] has Failed. (Power Supply 1) 806f0108-0a02ffff [PowerSupplyElementName] has Failed.
Page 344 (Drive 2) 806f010d-0403ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 3) 806f010d-0404ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 4) Lenovo System x3650 M5 Installation and Service Guide...
Page 345 Table 20. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f010d-0405ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 5) 806f010d-0406ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 6) 806f010d-0407ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault.
Page 346 Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 8) 806f020d-0409ffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 9) 806f020d-040affff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 10) Lenovo System x3650 M5 Installation and Service Guide...
Page 347 Table 20. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f020d-040bffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 11) 806f020d-040cffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 12) 806f020d-040dffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName].
Page 348 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 14) 806f050c-200fffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 15) 806f050c-2010ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 16) Lenovo System x3650 M5 Installation and Service Guide...
Page 349 Table 20. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f050c-2011ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 17) 806f050c-2012ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 18) 806f050c-2013ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 350 Array [ComputerSystemElementName] has failed. (Drive 806f060d-041bffff Array [ComputerSystemElementName] has failed. (Drive 806f060d-041cffff Array [ComputerSystemElementName] has failed. (Drive 806f060d-041dffff Array [ComputerSystemElementName] has failed. (Drive 806f060d-041effff Array [ComputerSystemElementName] has failed. (Drive 806f060d-041fffff Array [ComputerSystemElementName] has failed. (Drive Lenovo System x3650 M5 Installation and Service Guide...
Page 351: List Of Imm Events
Table 20. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f060d-0420ffff Array [ComputerSystemElementName] has failed. (Ext Drive) 806f0813-2581ffff An Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (DIMMs) 806f0813-2582ffff An Uncorrectable Bus Error has occurred on system [ComputerSystemElementName].
Page 352 • 40000004-00000000 : Ethernet Duplex setting modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where A user modifies the Ethernet Port duplex setting. May also be shown as 4000000400000000 or 0x4000000400000000 Severity Info Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 353 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0004 User Response Information only; no action is required. • 40000005-00000000 : Ethernet MTU setting modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port MTU setting. May also be shown as 4000000500000000 or 0x4000000500000000 Severity Info...
Page 354 This message is for the use case where user modifies the Hostname of a Management Controller. May also be shown as 4000000800000000 or 0x4000000800000000 Severity Info Serviceable Automatically notify support Alert Category System - IMM Network event Lenovo System x3650 M5 Installation and Service Guide...
Page 355 SNMP Trap ID CIM Information Prefix: IMM ID: 0008 User Response Information only; no action is required. • 40000009-00000000 : IP address of network interface modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where user modifies the IP address of a Management Controller. May also be shown as 4000000900000000 or 0x4000000900000000 Severity Info...
Page 356 This message is for the use case where an OS Watchdog has been enabled or disabled by a user. May also be shown as 4000000c00000000 or 0x4000000c00000000 Severity Warning Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0012 Lenovo System x3650 M5 Installation and Service Guide...
Page 357 User Response Information only; no action is required. • 4000000d-00000000 : DHCP[[arg1]] failure, no IP address assigned. This message is for the use case where a DHCP server fails to assign an IP address to a Management Controller. May also be shown as 4000000d00000000 or 0x4000000d00000000 Severity Warning Serviceable...
Page 358 This message is for the use case where a user has failed to log in to a Management Controller from a web browser. May also be shown as 4000001000000000 or 0x4000001000000000 Severity Warning Serviceable Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information Lenovo System x3650 M5 Installation and Service Guide...
Page 359 Prefix: IMM ID: 0016 User Response Complete the following steps until the problem is solved: 1. Make sure that the correct login ID and password are being used. 2. Have the system administrator reset the login ID or password. • 40000011-00000000 : Security: Login ID: [arg1] had [arg2] login failures from CLI at [arg3]. This message is for the use case where a user has failed to log in to a Management Controller from the Legacy CLI.
Page 360 This message is for the use case where a Management Controller Event Log on a system is cleared by a user. May also be shown as 4000001400000000 or 0x4000001400000000 Severity Info Serviceable Automatically notify support Lenovo System x3650 M5 Installation and Service Guide...
Page 361 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0020 User Response Information only; no action is required. • 40000015-00000000 : Management Controller [arg1] reset was initiated by user [arg2]. This message is for the use case where a Management Controller reset is initiated by a user. May also be shown as 4000001500000000 or 0x4000001500000000 Severity Info...
Page 362 This message is for the use case where a Management Controller ethernet interface is no longer active. May also be shown as 4000001800000000 or 0x4000001800000000 Severity Info Serviceable Automatically notify support Alert Category none Lenovo System x3650 M5 Installation and Service Guide...
Page 363 SNMP Trap ID CIM Information Prefix: IMM ID: 0024 User Response Information only; no action is required. • 40000019-00000000 : LAN: Ethernet[[arg1]] interface is now active. This message is for the use case where a Management Controller ethernet interface is now active. May also be shown as 4000001900000000 or 0x4000001900000000 Severity Info...
Page 364 This message is for the use case where an operating system error has occurred and the screen was captured. May also be shown as 4000001c00000000 or 0x4000001c00000000 Severity Info Serviceable Automatically notify support Alert Category System - other SNMP Trap ID CIM Information Lenovo System x3650 M5 Installation and Service Guide...
Page 365 Prefix: IMM ID: 0028 User Response If there was no operating-system error, complete the following steps until the problem is solved: 1. Reconfigure the watchdog timer to a higher value. 2. Make sure that the IMM Ethernet-over-USB interface is enabled. 3.
Page 366 If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. • 40000020-00000000 : Management Controller [arg1] Reset was caused by restoring default values. Lenovo System x3650 M5 Installation and Service Guide...
Page 367 This message is for the use case where a Management Controller has been reset due to a user restoring the configuration to default values. May also be shown as 4000002000000000 or 0x4000002000000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information...
Page 368 Processor) from the interface and IP address ( %d. May also be shown as 4000002300000000 or 0x4000002300000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0035 User Response Lenovo System x3650 M5 Installation and Service Guide...
Page 369 Information only; no action is required. • 40000024-00000000 : Flash of [arg1] from [arg2] failed for user [arg3]. This message is for the use case where a user has not flashed the firmware component from the interface and IP address due to a failure. May also be shown as 4000002400000000 or 0x4000002400000000 Severity Info...
Page 370 Prefix: IMM ID: 0039 User Response Complete the following steps until the problem is solved: 1. Reconfigure the watchdog timer to a higher value. 2. Make sure that the IMM Ethernet-over-USB interface is enabled. Lenovo System x3650 M5 Installation and Service Guide...
Page 371 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4. Disable the watchdog. 5. Check the integrity of the installed operating system. • 40000028-00000000 : Management Controller Test Alert Generated by [arg1]. This message is for the use case where a user has generated a Test Alert. May also be shown as 4000002800000000 or 0x4000002800000000 Severity Info...
Page 372 4000002b-00000000 : Domain name set to [arg1]. Domain name set by user May also be shown as 4000002b00000000 or 0x4000002b00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Lenovo System x3650 M5 Installation and Service Guide...
Page 373 Prefix: IMM ID: 0043 User Response Information only; no action is required. • 4000002c-00000000 : Domain Source changed to [arg1] by user [arg2]. Domain source changed by user May also be shown as 4000002c00000000 or 0x4000002c00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID...
Page 374 May also be shown as 4000002f00000000 or 0x4000002f00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0047 User Response Information only; no action is required. Lenovo System x3650 M5 Installation and Service Guide...
Page 375 • 40000030-00000000 : IPv6 disabled by user [arg1]. IPv6 protocol is disabled by user May also be shown as 4000003000000000 or 0x4000003000000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0048 User Response Information only;...
Page 376 Information only; no action is required. • 40000034-00000000 : IPv6 static IP configuration disabled by user [arg1]. IPv6 static assignment method is disabled by user May also be shown as 4000003400000000 or 0x4000003400000000 Lenovo System x3650 M5 Installation and Service Guide...
Page 377 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0052 User Response Information only; no action is required. • 40000035-00000000 : IPv6 DHCP disabled by user [arg1]. IPv6 DHCP assignment method is disabled by user May also be shown as 4000003500000000 or 0x4000003500000000 Severity Info...
Page 378 Prefix: IMM ID: 0055 User Response Information only; no action is required. • 40000038-00000000 : ENET[[arg1]] IPv6-Static:HstName=[arg2], IP@=[arg3] ,Pref=[arg4], GW@=[arg5]. IPv6 Static address is active May also be shown as 4000003800000000 or 0x4000003800000000 Severity Info Lenovo System x3650 M5 Installation and Service Guide...
Page 379 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0056 User Response Information only; no action is required. • 40000039-00000000 : ENET[[arg1]] DHCPv6-HSTN=[arg2], DN=[arg3], IP@=[arg4], Pref=[arg5]. IPv6 DHCP-assigned address is active May also be shown as 4000003900000000 or 0x4000003900000000 Severity Info Serviceable...
Page 380 IMM. • 4000003c-00000000 : Platform Watchdog Timer expired for [arg1]. An implementation has detected an OS Loader Watchdog Timer Expired May also be shown as 4000003c00000000 or 0x4000003c00000000 Severity Error Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 381 Automatically notify support Alert Category System - Loader timeout SNMP Trap ID CIM Information Prefix: IMM ID: 0060 User Response 1. Reconfigure the watchdog timer to a higher value. 2. Make sure that the IMM Ethernet over USB interface is enabled. 3.
Page 382 • 40000040-00000000 : Web-HTTPS port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Web HTTPS port number May also be shown as 4000004000000000 or 0x4000004000000000 Severity Info Lenovo System x3650 M5 Installation and Service Guide...
Page 383 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0064 User Response Information only; no action is required. • 40000041-00000000 : CIM/XML HTTP port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the CIM HTTP port number May also be shown as 4000004100000000 or 0x4000004100000000 Severity Info...
Page 384 • 40000044-00000000 : SNMP Traps port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the SNMP Traps port number May also be shown as 4000004400000000 or 0x4000004400000000 Severity Info Serviceable Automatically notify support Lenovo System x3650 M5 Installation and Service Guide...
Page 385 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0068 User Response Information only; no action is required. • 40000045-00000000 : Syslog port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Syslog receiver port number May also be shown as 4000004500000000 or 0x4000004500000000 Severity Info...
Page 386 Something has caused the physical inventory to change May also be shown as 4000004800000000 or 0x4000004800000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID Lenovo System x3650 M5 Installation and Service Guide...
Page 387 CIM Information Prefix: IMM ID: 0072 User Response Information only; no action is required. • 40000049-00000000 : SNMP [arg1] enabled by user [arg2]. A user enabled SNMPv1 or SNMPv3 or Traps May also be shown as 4000004900000000 or 0x4000004900000000 Severity Info Serviceable Automatically notify support...
Page 388 A user changed the LDAP server configuration May also be shown as 4000004c00000000 or 0x4000004c00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0076 User Response Lenovo System x3650 M5 Installation and Service Guide...
Page 389 Information only; no action is required. • 4000004d-00000000 : LDAP set by user [arg1]: RootDN=[arg2], UIDSearchAttribute=[arg3], BindingMethod=[arg4], EnhancedRBS=[arg5], TargetName=[arg6], GroupFilter=[arg7], GroupAttribute=[arg8], LoginAttribute=[arg9]. A user configured an LDAP Miscellaneous setting May also be shown as 4000004d00000000 or 0x4000004d00000000 Severity Info Serviceable Automatically notify support Alert Category none...
Page 390 May also be shown as 4000005000000000 or 0x4000005000000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0080 User Response Information only; no action is required. Lenovo System x3650 M5 Installation and Service Guide...
Page 391 • 40000051-00000000 : Server Power Off Delay set to [arg1] by user [arg2]. A user configured the Server Power Off Delay May also be shown as 4000005100000000 or 0x4000005100000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0081 User Response...
Page 392 User Response Information only; no action is required. • 40000055-00000000 : Synchronize time setting by user [arg1]: Mode=[arg2], NTPServerHost1=[arg3]:[arg4], NTPServerHost2=[arg5]:[arg6], NTPServerHost3=[arg7]:[arg8], NTPServerHost4=[arg9]:[arg10], NTPUpdateFrequency=[arg11]. A user configured the Date and Time synchronize settings Lenovo System x3650 M5 Installation and Service Guide...
Page 393 May also be shown as 4000005500000000 or 0x4000005500000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0085 User Response Information only; no action is required. • 40000056-00000000 : SMTP Server set by user [arg1] to [arg2]:[arg3]. A user configured the SMTP server May also be shown as 4000005600000000 or 0x4000005600000000 Severity...
Page 394 Prefix: IMM ID: 0088 User Response Information only; no action is required. • 40000059-00000000 : LAN over USB [arg1] by user [arg2]. A user configured USB-LAN May also be shown as 4000005900000000 or 0x4000005900000000 Severity Lenovo System x3650 M5 Installation and Service Guide...
Page 395 Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0089 User Response Information only; no action is required. • 4000005a-00000000 : LAN over USB Port Forwarding set by user [arg1]: ExternalPort=[arg2], USB-LAN port=[arg3]. A user configured USB-LAN port forwarding May also be shown as 4000005a00000000 or 0x4000005a00000000 Severity...
Page 396 Information only; no action is required. • 4000005d-00000000 : Secure LDAP [arg1] by user [arg2]. A user enables or disables Secure LDAP services May also be shown as 4000005d00000000 or 0x4000005d00000000 Severity Info Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 397 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0093 User Response Information only; no action is required. • 4000005e-00000000 : SSH [arg1] by user [arg2]. A user enables or disables SSH services May also be shown as 4000005e00000000 or 0x4000005e00000000 Severity Info Serviceable...
Page 398 • 40000061-00000000 : License key for [arg1] removed by user [arg2]. A user removes a License Key May also be shown as 4000006100000000 or 0x4000006100000000 Severity Info Serviceable Automatically notify support Alert Category none Lenovo System x3650 M5 Installation and Service Guide...
Page 399 SNMP Trap ID CIM Information Prefix: IMM ID: 0097 User Response Information only; no action is required. • 40000062-00000000 : Global Login General Settings set by user [arg1]: AuthenticationMethod=[arg2], LockoutPeriod=[arg3], SessionTimeout=[arg4]. A user changes the Global Login General Settings May also be shown as 4000006200000000 or 0x4000006200000000 Severity Info Serviceable...
Page 400 Information only; no action is required. • 40000065-00000000 : User [arg1] removed. A user account was deleted May also be shown as 4000006500000000 or 0x4000006500000000 Severity Info Serviceable Automatically notify support Alert Category none Lenovo System x3650 M5 Installation and Service Guide...
Page 401 SNMP Trap ID CIM Information Prefix: IMM ID: 0101 User Response Information only; no action is required. • 40000066-00000000 : User [arg1] password modified. A user account was changed May also be shown as 4000006600000000 or 0x4000006600000000 Severity Info Serviceable Automatically notify support Alert Category none...
Page 402 PrivacyProtocol=[arg3], AccessType=[arg4], HostforTraps=[arg5]. User account SNMPv3 settings changed May also be shown as 4000006900000000 or 0x4000006900000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0105 Lenovo System x3650 M5 Installation and Service Guide...
Page 403 User Response Information only; no action is required. • 4000006a-00000000 : SSH Client key added for user [arg1]. User locally defined an SSH Client key May also be shown as 4000006a00000000 or 0x4000006a00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information...
Page 404 SNMP Trap ID CIM Information Prefix: IMM ID: 0109 User Response Information only; no action is required. • 4000006e-00000000 : Alert Configuration Global Event Notification set by user [arg1]: RetryLimit=[arg2], RetryInterval=[arg3], EntryInterval=[arg4]. Lenovo System x3650 M5 Installation and Service Guide...
Page 405 A user changes the Global Event Notification settings. May also be shown as 4000006e00000000 or 0x4000006e00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0110 User Response Information only; no action is required. •...
Page 406 Information only; no action is required. • 40000072-00000000 : The minimum power cap value changed from [arg1] watts to [arg2] watts. Minimum Power Cap value changed May also be shown as 4000007200000000 or 0x4000007200000000 Lenovo System x3650 M5 Installation and Service Guide...
Page 407 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0114 User Response Information only; no action is required. • 40000073-00000000 : The maximum power cap value changed from [arg1] watts to [arg2] watts. Maximum Power Cap value changed May also be shown as 4000007300000000 or 0x4000007300000000 Severity...
Page 408 Information only; no action is required. • 40000076-00000000 : The new minimum power cap value exceeded the power cap value. Minimum Power Cap exceeds Power Cap May also be shown as 4000007600000000 or 0x4000007600000000 Severity Warning Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 409 Automatically notify support Alert Category Warning - Power SNMP Trap ID CIM Information Prefix: IMM ID: 0118 User Response Information only; no action is required. • 40000077-00000000 : Power capping was activated by user [arg1]. Power capping activated by user May also be shown as 4000007700000000 or 0x4000007700000000 Severity Info...
Page 410 • 4000007a-00000000 : Static Power Savings mode has been turned off by user [arg1]. Static Power Savings mode turned off by user May also be shown as 4000007a00000000 or 0x4000007a00000000 Severity Info Serviceable Automatically notify support Alert Category none Lenovo System x3650 M5 Installation and Service Guide...
Page 411 SNMP Trap ID CIM Information Prefix: IMM ID: 0122 User Response Information only; no action is required. • 4000007b-00000000 : Dynamic Power Savings mode has been turned on by user [arg1]. Dynamic Power Savings mode turned on by user May also be shown as 4000007b00000000 or 0x4000007b00000000 Severity Info Serviceable...
Page 412 4000007e-00000000 : External throttling occurred. External throttling occurred May also be shown as 4000007e00000000 or 0x4000007e00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0126 Lenovo System x3650 M5 Installation and Service Guide...
Page 413 User Response Information only; no action is required. • 4000007f-00000000 : Power cap throttling occurred. Power cap throttling occurrred May also be shown as 4000007f00000000 or 0x4000007f00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0127 User Response Information only;...
Page 414 SNMP Trap ID CIM Information Prefix: IMM ID: 0130 User Response Information only; no action is required. • 40000083-00000000 : The new minimum power cap value has returned below the power cap value. Lenovo System x3650 M5 Installation and Service Guide...
Page 415 Minimum Power Cap exceeds Power Cap recovered May also be shown as 4000008300000000 or 0x4000008300000000 Severity Info Serviceable Automatically notify support Alert Category Warning - Power SNMP Trap ID CIM Information Prefix: IMM ID: 0131 User Response Information only; no action is required. •...
Page 416 Prefix: IMM ID: 0134 User Response Information only; no action is required. • 40000087-00000000 : Manual Call Home by user [arg1]: [arg2]. Manual Call Home by user. May also be shown as 4000008700000000 or 0x4000008700000000 Lenovo System x3650 M5 Installation and Service Guide...
Page 417 SNMP Trap ID CIM Information Prefix: IMM ID: 0135 User Response Lenovo Support will address the problem. • 40000088-00000000 : Management Controller [arg1]: Configuration restoration from a file by user [arg2] completed. This message is for the use case where a user restores a Management Controller configuration from a file and it completes.
Page 418 1. Turn off the server and disconnect it from the power source. You must disconnect the server from ac power to reset the IMM. 2. After 45 seconds, reconnect the server to the power source and turn on the server. Lenovo System x3650 M5 Installation and Service Guide...
Page 419 3. Retry the operation. • 4000008b-00000000 : Storage [arg1] has changed. This message is for the use case where an IP address for the Storage Management has changed May also be shown as 4000008b00000000 or 0x4000008b00000000 Severity Info Serviceable Automatically notify support Alert Category System - IMM Network event SNMP Trap ID...
Page 420 May also be shown as 4000008e00000000 or 0x4000008e00000000 Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0142 User Response Lenovo Support will address the problem. Lenovo System x3650 M5 Installation and Service Guide...
Page 421 • 4000008f-00000000 : The bare metal connection process has been started. Bare Metal Connection process has been started May also be shown as 4000008f00000000 or 0x4000008f00000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0143 User Response...
Page 422 CIM Information Prefix: IMM ID: 0146 User Response Information only; no action is required. • 40000093-00000000 : TKLM servers device group set by user [arg1]: TKLMServerDeviceGroup=[arg2]. A user configured the TKLM device group Lenovo System x3650 M5 Installation and Service Guide...
Page 423 May also be shown as 4000009300000000 or 0x4000009300000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0147 User Response Information only; no action is required. • 40000094-00000000 : User [arg1] has generated a new encryption key pair and installed a self-signed certificate for the TKLM client.
Page 424 • 40000097-00000000 : User [arg1] has imported a server certificate for the TKLM server. User imported a server certificate for the TKLM Server May also be shown as 4000009700000000 or 0x4000009700000000 Severity Lenovo System x3650 M5 Installation and Service Guide...
Page 425 Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0151 User Response Information only; no action is required. • 40000098-00000000 : The UEFI Definitions have been changed. UEFI Definitions change has been detected May also be shown as 4000009800000000 or 0x4000009800000000 Severity Info...
Page 426 This message is for the use case where a user has failed to log in to a Management Controller from IPMI serial client May also be shown as 4000009b00000000 or 0x4000009b00000000 Severity Info Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 427 Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0155 User Response Information only; no action is required. • 4000009c-00000000 : Remote Login Successful. Login ID: [arg1] from [arg2] serial interface. This message is for the use case where a user successfully logs in to a Management Controller. May also be shown as 4000009c00000000 or 0x4000009c00000000 Severity Info...
Page 428 • 4000009f-00000000 : User [arg1] has initiated a TKLM Server Connection Test to check connectivity to server [arg2]. User initiated a TKLM Server Connection test. May also be shown as 4000009f00000000 or 0x4000009f00000000 Severity Info Serviceable Automatically notify support Lenovo System x3650 M5 Installation and Service Guide...
Page 429 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0159 User Response Information only; no action is required. • 400000a0-00000000 : User [arg1] has initiated an SMTP Server Connection Test. User initiated an SMTP Server Connection test. May also be shown as 400000a000000000 or 0x400000a000000000 Severity Info Serviceable...
Page 430 • 400000a3-00000000 : User [arg1] has set the SMTP Server reverse-path to [arg2]. User set SMTP Server reverse-path address May also be shown as 400000a300000000 or 0x400000a300000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3650 M5 Installation and Service Guide...
Page 431 CIM Information Prefix: IMM ID: 0163 User Response Information only; no action is required. • 400000a4-00000000 : User [arg1] has removed a certificate. User removed certificate May also be shown as 400000a400000000 or 0x400000a400000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 432 May also be shown as 400000a700000000 or 0x400000a700000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0167 User Response Information only; no action is required. Lenovo System x3650 M5 Installation and Service Guide...
Page 433 • 400000a8-00000000 : The server was reset via pushbutton. Server was reset via pushbutton May also be shown as 400000a800000000 or 0x400000a800000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0168 User Response Information only;...
Page 434 • 400000ac-00000000 : The server was automatically powered on because the power restore policy is set to always restore.. Server was automatically powered on because the power restore policy is set to always restore. Lenovo System x3650 M5 Installation and Service Guide...
Page 435 May also be shown as 400000ac00000000 or 0x400000ac00000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0172 User Response Information only; no action is required. • 400000ad-00000000 : The server was automatically powered on because the power restore policy is set to restore previous power state..
Page 436 Prefix: IMM ID: 0175 User Response Information only; no action is required. • 400000b0-00000000 : The server was soft reset. Server was soft reset May also be shown as 400000b000000000 or 0x400000b000000000 Severity Lenovo System x3650 M5 Installation and Service Guide...
Page 437 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0176 User Response Information only; no action is required. • 400000b1-00000000 : The server was powered up via Real Time Clock (scheduled power on). Server was powered up via Real Time Clock (scheduled power on) May also be shown as 400000b100000000 or 0x400000b100000000 Severity...
Page 438 Information only; no action is required. • 400000b4-00000000 : The server was powered off via pushbutton. Server was powered off via pushbutton May also be shown as 400000b400000000 or 0x400000b400000000 Severity Info Serviceable Automatically notify support Lenovo System x3650 M5 Installation and Service Guide...
Page 439 Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0180 User Response Information only; no action is required. • 400000b5-00000000 : The server was powered off when the watchdog expired. Server was powered off when the watchdog expired. May also be shown as 400000b500000000 or 0x400000b500000000 Severity Info...
Page 440 • 400000b8-00000000 : The server was powered off via Platform Event Filter. Server was power off via Platform Event Filter May also be shown as 400000b800000000 or 0x400000b800000000 Severity Info Serviceable Automatically notify support Alert Category System - Other Lenovo System x3650 M5 Installation and Service Guide...
Page 441 SNMP Trap ID CIM Information Prefix: IMM ID: 0184 User Response Information only; no action is required. • 400000b9-00000000 : The server was powered off via Real Time Clock (scheduled power off). Server was powered up via Real Time Clock (scheduled power off) May also be shown as 400000b900000000 or 0x400000b900000000 Severity Info...
Page 442 Management Controller reset was initiated by CMM May also be shown as 400000bc00000000 or 0x400000bc00000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0188 Lenovo System x3650 M5 Installation and Service Guide...
Page 443 User Response Information only; no action is required. • 400000bd-00000000 : Management Controller [arg1] reset was initiated by IMM firmware. Management Controller reset was initiated by IMM firmware May also be shown as 400000bd00000000 or 0x400000bd00000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 444 SNMP Trap ID CIM Information Prefix: IMM ID: 0193 User Response Information only; no action is required. • 400000c2-00000000 : Remote Control session started by user [arg1] in [arg2] mode has been closed. Lenovo System x3650 M5 Installation and Service Guide...
Page 445 Remote Control session closed May also be shown as 400000c200000000 or 0x400000c200000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0194 User Response Information only; no action is required. •...
Page 446 Information only; no action is required. • 400000c6-00000000 : UEFI deployment boot mode is enabled for NextAc. UEFI deployment boot mode is enabled for NextAC May also be shown as 400000c600000000 or 0x400000c600000000 Severity Lenovo System x3650 M5 Installation and Service Guide...
Page 447 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0198 User Response Information only; no action is required. • 400000c7-00000000 : UEFI deployment boot mode has been disabled. UEFI deployment boot mode has been disabled May also be shown as 400000c700000000 or 0x400000c700000000 Severity Info...
Page 448 • 400000cb-00000000 : The RAID controller has problem with the battery. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller has problem with the battery May also be shown as 400000cb00000000 or 0x400000cb00000000 Severity Info Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 449 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0203 User Response Check storage documentation by LSI Event ID. • 400000cc-00000000 : The RAID controller detected unrecoverable error. The controller needs replacement.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller detected unrecoverable error May also be shown as 400000cc00000000 or 0x400000cc00000000 Severity Info...
Page 450 • 400000cf-00000000 : Enclosure issue detected with one or more units. Please check the enclosure units to repair the problem.([arg1],[arg2],[arg3],[arg4],[arg5]) Enclosure issue detected with one or more units May also be shown as 400000cf00000000 or 0x400000cf00000000 Severity Info Serviceable Automatically notify support Lenovo System x3650 M5 Installation and Service Guide...
Page 451 SNMP Trap ID CIM Information Prefix: IMM ID: 0207 User Response Lenovo Support will address the problem. • 400000d0-00000000 : Connectivity issue detected with the enclosure. Please check your cable configurations to repair the problem.([arg1],[arg2],[arg3],[arg4],[arg5]) Connectivity issue detected with the enclosure...
Page 452 If necessary, contact technical support for additional assistance.([arg1],[arg2],[arg3],[arg4],[arg5]) One or more virtual drive are in abnormal status that may cause unavailable virtual drive May also be shown as 400000d300000000 or 0x400000d300000000 Severity Info Serviceable Automatically notify support Lenovo System x3650 M5 Installation and Service Guide...
Page 453 Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0211 User Response Check storage documentation by LSI Event ID. • 400000d4-00000000 : The RAID controller detected one or more possible configuration problem within the subsystem. Please check the event logs and if events are targeted to the same disk then replace the drive.
Page 454 If necessary, contact technical support for additional assistance.([arg1],[arg2],[arg3],[arg4],[arg5]) Drive error was detected by RAID controller May also be shown as 400000d700000000 or 0x400000d700000000 Severity Info Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 455 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0215 User Response Check storage documentation by LSI Event ID. • 80010002-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower non-critical) has asserted. (CMOS Battery) This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has asserted.
Page 456 1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system board. 2. Replace the failing fan. (n = fan number) Fan 1B Tach : Lenovo System x3650 M5 Installation and Service Guide...
Page 457 • 80010204-1d02ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. (Fan 2A Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted. May also be shown as 800102041d02ffff or 0x800102041d02ffff Severity Error Serviceable...
Page 458 (Fan 5A Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted. May also be shown as 800102041d05ffff or 0x800102041d05ffff Severity Lenovo System x3650 M5 Installation and Service Guide...
Page 459 Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0480 User Response 1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system board.
Page 460 This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted. May also be shown as 800102041d08ffff or 0x800102041d08ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID Lenovo System x3650 M5 Installation and Service Guide...
Page 461 CIM Information Prefix: PLAT ID: 0480 User Response 1. Reseat rear hdd cage riser n. 2. Remove the following component and identify the problem. a. HDD drive b. HDD cable c. RAID card d. cage riser n 3. Replace rear hdd cage riser n (n = riser number). •...
Page 462 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed. Lenovo System x3650 M5 Installation and Service Guide...
Page 463 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. (Trained technician only) Replace system board. • 80010701-0702ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. (RS2 RR Amb Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted.
Page 464 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. (Trained technician only) Replace system board. Lenovo System x3650 M5 Installation and Service Guide...
Page 465 • 80010701-0705ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. (RAID RR Amb Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107010705ffff or 0x800107010705ffff Severity Warning Serviceable...
Page 466 Features and specifications for more information). 3. Check fan cable on rear HDD cable is connected correctly. 4. Check the fans on rear HDD cage are functional. 5. Replace rear HDD drive cage. Lenovo System x3650 M5 Installation and Service Guide...
Page 467 • 80010701-0708ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. (Rear BP2 Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107010708ffff or 0x800107010708ffff Severity Warning Serviceable...
Page 468 • 80010701-1403ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. (DIMM AB VR Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. Lenovo System x3650 M5 Installation and Service Guide...
Page 469 May also be shown as 800107011403ffff or 0x800107011403ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0490 User Response 1. Reduce the ambient temperature. 2. Ensure the air baffle is installed correctly. 3.
Page 470 (DIMM GH VR Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107011406ffff or 0x800107011406ffff Severity Warning Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 471 Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0490 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
Page 472 (RS1 RR Amb Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109010701ffff or 0x800109010701ffff Severity Error Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 473 Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
Page 474 This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109010704ffff or 0x800109010704ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature Lenovo System x3650 M5 Installation and Service Guide...
Page 475 SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
Page 476 This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109010707ffff or 0x800109010707ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Lenovo System x3650 M5 Installation and Service Guide...
Page 477 Prefix: PLAT ID: 0494 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
Page 478 This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109011402ffff or 0x800109011402ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID Lenovo System x3650 M5 Installation and Service Guide...
Page 479 CIM Information Prefix: PLAT ID: 0494 User Response 1. Reduce the ambient temperature. 2. Ensure the air baffle is installed correctly. 3. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. •...
Page 480 Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response 1. Reduce the ambient temperature. 2. Ensure the air baffle is installed correctly. Lenovo System x3650 M5 Installation and Service Guide...
Page 481 3. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. • 80010901-1406ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (DIMM GH VR Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted.
Page 482 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). Lenovo System x3650 M5 Installation and Service Guide...
Page 483 3. Make sure that the heat sink for microprocessor n. 4. (Trained technician only) Replace system board. • 80010902-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (SysBrd 12V) This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted.
Page 484 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n. 4. (Trained technician only) Replace system board. Lenovo System x3650 M5 Installation and Service Guide...
Page 485 • 80010b01-0703ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. (MID1 RR Amb Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b010703ffff or 0x80010b010703ffff Severity Error Serviceable...
Page 486 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n. 4. (Trained technician only) Replace system board. Lenovo System x3650 M5 Installation and Service Guide...
Page 487 • 80010b01-0706ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. (PSU FR Amb Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b010706ffff or 0x80010b010706ffff Severity Error Serviceable...
Page 488 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. Check fan cable on rear HDD cable is connected correctly. 4. Check the fans on rear HDD cage are functional. Lenovo System x3650 M5 Installation and Service Guide...
Page 489 5. Replace rear HDD drive cage. • 80010b01-1401ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. (CPU1 VR Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b011401ffff or 0x80010b011401ffff Severity Error...
Page 490 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n. Lenovo System x3650 M5 Installation and Service Guide...
Page 491 4. (Trained technician only) Replace system board. • 80010b01-1404ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. (DIMM CD VR Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b011404ffff or 0x80010b011404ffff Severity Error...
Page 492 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n. Lenovo System x3650 M5 Installation and Service Guide...
Page 493 4. (Trained technician only) Replace system board. • 80010b01-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. (PCH Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b012d01ffff or 0x80010b012d01ffff Severity Error...
Page 494 • 80030012-2301ffff : Sensor [SensorElementName] has deasserted. (OS RealTime Mod) This message is for the use case when an implementation has detected a Sensor has deasserted. May also be shown as 800300122301ffff or 0x800300122301ffff Severity Info Lenovo System x3650 M5 Installation and Service Guide...
Page 495 Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0509 User Response No action; information only. • 80030021-0782ffff : Sensor [SensorElementName] has deasserted. (PCIe Dev LK Down) This message is for the use case when an implementation has detected a Sensor has deasserted. May also be shown as 800300210782ffff or 0x800300210782ffff Severity Info...
Page 496 • 8003010f-2101ffff : Sensor [SensorElementName] has asserted. (IMM FW Corrupted) This message is for the use case when an implementation has detected a Sensor has asserted. May also be shown as 8003010f2101ffff or 0x8003010f2101ffff Severity Lenovo System x3650 M5 Installation and Service Guide...
Page 497 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0508 User Response 1. Reflash primary code. 2. Disconnect power cord and reconnect. 3. (Trained techinician only)please replace system board if the problem still exist. •...
Page 498 May also be shown as 8007000d2582ffff or 0x8007000d2582ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0518 User Response No action; information only. Lenovo System x3650 M5 Installation and Service Guide...
Page 499 • 80070101-0c01ffff : Sensor [SensorElementName] has transitioned from normal to non-critical state. (Ambient Status) This message is for the use case when an implementation has detected a Sensor transitioned to non-critical from normal. May also be shown as 800701010c01ffff or 0x800701010c01ffff Severity Warning Serviceable...
Page 500 8007010f-2201ffff : Sensor [SensorElementName] has transitioned from normal to non-critical state. (GPT Status) This message is for the use case when an implementation has detected a Sensor transitioned to non-critical from normal. May also be shown as 8007010f2201ffff or 0x8007010f2201ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 501 CIM Information Prefix: PLAT ID: 0520 User Response 1. Check the Lenovo support site for service bulletins or firmware updates that apply to this GPT error. 2. Set the UEFI setting DISK GPT Recovery to Automatic. 3. Replace the corrupt disk.
Page 502 This message is for the use case when an implementation has detected a Sensor transitioned to non-critical from normal. May also be shown as 800701252583ffff or 0x800701252583ffff Severity Warning Serviceable Automatically notify support Lenovo System x3650 M5 Installation and Service Guide...
Page 503 Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response None X8 PCI 2 Config : X8 PCI 6 Config : X8 PCI 7 Config : • 80070128-2e01ffff : Sensor [SensorElementName] has transitioned from normal to non-critical state.
Page 504 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed. Lenovo System x3650 M5 Installation and Service Guide...
Page 505 2. Check the ambient temperature. You must be operating within the specifications (see Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n is installed correctly. 4. (Trained technician only) Replace microprocessor n. (n = microprocessor number) •...
Page 506 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed. Lenovo System x3650 M5 Installation and Service Guide...
Page 507 2. Check the ambient temperature. You must be operating within the specifications (see Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n is installed correctly. 4. (Trained technician only) Replace microprocessor n. (n = microprocessor number) •...
Page 508 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed. Lenovo System x3650 M5 Installation and Service Guide...
Page 509 2. Check the ambient temperature. You must be operating within the specifications (see Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n is installed correctly. 4. (Trained technician only) Replace microprocessor n. (n = microprocessor number) •...
Page 510 Critical - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Check the system-event log. 2. Check for an error LED on the system board. 3. Replace any failing device. Lenovo System x3650 M5 Installation and Service Guide...
Page 511 4. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. 5.
Page 512 1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the power-supply fan. Use the Lenovo Power Configurator utility to ensure current system power consumption is under limitation. For more information and to download the utility, go to https://www.ibm.com/support/entry/myportal/docdisplay?lndocid=LNVO-PWRCONF.
Page 513 1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the power-supply fan. Use the Lenovo Power Configurator utility to ensure current system power consumption is under limitation. For more information and to download the utility, go to https://www.ibm.com/support/entry/myportal/docdisplay?lndocid=LNVO-PWRCONF.
Page 514 (TXT ACM Module) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 8007020f2201ffff or 0x8007020f2201ffff Severity Error Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 515 Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. If enabling TXT is not required, disable TXT from the Setup Utility. 2. If enabling TXT is required, verify that the TPM is enabled and activated from the Setup Utility. 3.
Page 516 This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702190701ffff or 0x800702190701ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 Lenovo System x3650 M5 Installation and Service Guide...
Page 517 User Response 1. Check for an error LED on the system board. 2. Check the system-event log. 3. Check for the system firmware version and update to the latest version. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Page 518 This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702282e01ffff or 0x800702282e01ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 Lenovo System x3650 M5 Installation and Service Guide...
Page 519 User Response If the specified sensor is IPMB IO Error, Me Error or ME Flash Error, complete the following steps until the problem is solved: 1. Restart IMM. If the error still appears, proceed step 2. 2. Update the firmware (UEFI and IMM) to the latest level. If the error still appears, proceed step 3. 3.
Page 520 May also be shown as 800703011101ffff or 0x800703011101ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0524 User Response Lenovo System x3650 M5 Installation and Service Guide...
Page 521 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed. 2.
Page 522 May also be shown as 800703011104ffff or 0x800703011104ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0524 User Response Lenovo System x3650 M5 Installation and Service Guide...
Page 523 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed. 2.
Page 524 May also be shown as 800703011107ffff or 0x800703011107ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0524 User Response Lenovo System x3650 M5 Installation and Service Guide...
Page 525 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed. 2.
Page 526 Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0524 User Response 1. Run the hard disk drive diagnostic test on drive n. Lenovo System x3650 M5 Installation and Service Guide...
Page 527 If the specified sensor is PS n 12V OC Fault, complete the following steps until the problem is solved: Use the Lenovo Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to https://www.ibm.com/support/entry/myportal/docdisplay?lndocid=LNVO-PWRCONF.
Page 528 If the specified sensor is PS n 12V OC Fault, complete the following steps until the problem is solved: Use the Lenovo Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to https://www.ibm.com/support/entry/myportal/docdisplay?lndocid=LNVO-PWRCONF.
Page 529 • 80070614-2201ffff : Sensor [SensorElementName] has transitioned to non-recoverable. (TPM Phy Pres Set) This message is for the use case when an implementation has detected a Sensor transitioned to non-recoverable. May also be shown as 800706142201ffff or 0x800706142201ffff Severity Error Serviceable Automatically notify support Alert Category...
Page 530 May also be shown as 800801282101ffff or 0x800801282101ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0536 User Response No action; information only. Lenovo System x3650 M5 Installation and Service Guide...
Page 531 • 800b0008-1301ffff : Redundancy [RedundancySetElementName] has been restored. (Power Unit) This message is for the use case when an implementation has detected Redundancy was Restored. May also be shown as 800b00081301ffff or 0x800b00081301ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Redundant Power Supply SNMP Trap ID CIM Information...
Page 532 This message is for the use case when Redundancy Lost has asserted. May also be shown as 800b010a1e82ffff or 0x800b010a1e82ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID Lenovo System x3650 M5 Installation and Service Guide...
Page 533 CIM Information Prefix: PLAT ID: 0802 User Response 1. Make sure that the connectors on fan n are not damaged. 2. Make sure that the fan n connectors on the system board are not damaged. 3. Make sure that the fans are correctly installed. 4.
Page 534 User Response 1. If you have added or removed DIMMs to the system, and no additional errors were detected, then please ignore this message. 2. Check system event log for uncorrected DIMM failures. Lenovo System x3650 M5 Installation and Service Guide...
Page 535 3. Replace those DIMMs. 4. Re-enable mirroring in the Setup utility. • 800b0309-1301ffff : Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has asserted. (Power Resource) This message is for the use case when a Redundancy Set has transitioned from Redundancy Degraded or Fully Redundant to Non-redundant:Sufficient.
Page 536 2. Reduce the total power consumption by removing newly added or unused options like drives or adaptors. Use the Lenovo Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to https://www.ibm.com/support/entry/myportal/docdisplay?lndocid=LNVO-PWRCONF.
Page 537 • 800b050a-1e81ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted. (Fan Zone 1) This message is for the use case when a Redundancy Set has transitioned to Non-redundant:Insufficient Resources. May also be shown as 800b050a1e81ffff or 0x800b050a1e81ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID...
Page 538 3. Make sure that the fans are correctly installed. 4. Reseat the fans. 5. Replace the fans. (n = fan number) • 800b050a-1e84ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted. (Fan Zone 4) Lenovo System x3650 M5 Installation and Service Guide...
Page 539 This message is for the use case when a Redundancy Set has transitioned to Non-redundant:Insufficient Resources. May also be shown as 800b050a1e84ffff or 0x800b050a1e84ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0810 User Response 1.
Page 540 • 806f0007-0302ffff : [ProcessorElementName] has Failed with IERR. (CPU 2) This message is for the use case when an implementation has detected a Processor Failed - IERR Condition. May also be shown as 806f00070302ffff or 0x806f00070302ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 541 Severity Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0042 User Response 1. Make sure that the latest level of firmware and device drivers are installed for all adapters and standard devices, such as Ethernet, SCSI, and SAS.
Page 542 This message is for the use case when an implementation has detected a Power Unit that has been Disabled. May also be shown as 806f00091301ffff or 0x806f00091301ffff Severity Info Serviceable Automatically notify support Alert Category System - Power Off SNMP Trap ID CIM Information Prefix: PLAT ID: 0106 Lenovo System x3650 M5 Installation and Service Guide...
Page 543 User Response No action; information only. • 806f000d-0400ffff : The Drive [StorageVolumeElementName] has been added. (Drive 0) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0400ffff or 0x806f000d0400ffff Severity Info Serviceable...
Page 544 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0404ffff : The Drive [StorageVolumeElementName] has been added. (Drive 4) Lenovo System x3650 M5 Installation and Service Guide...
Page 545 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0404ffff or 0x806f000d0404ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action;...
Page 546 • 806f000d-0408ffff : The Drive [StorageVolumeElementName] has been added. (Drive 8) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0408ffff or 0x806f000d0408ffff Severity Lenovo System x3650 M5 Installation and Service Guide...
Page 547 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0409ffff : The Drive [StorageVolumeElementName] has been added. (Drive 9) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0409ffff or 0x806f000d0409ffff Severity Info...
Page 548 • 806f000d-040cffff : The Drive [StorageVolumeElementName] has been added. (Drive 12) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d040cffff or 0x806f000d040cffff Severity Info Serviceable Automatically notify support Lenovo System x3650 M5 Installation and Service Guide...
Page 549 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-040dffff : The Drive [StorageVolumeElementName] has been added. (Drive 13) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d040dffff or 0x806f000d040dffff Severity Info...
Page 550 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0410ffff or 0x806f000d0410ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3650 M5 Installation and Service Guide...
Page 551 CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0411ffff : The Drive [StorageVolumeElementName] has been added. (Drive 17) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0411ffff or 0x806f000d0411ffff Severity Info...
Page 552 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0414ffff or 0x806f000d0414ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response Lenovo System x3650 M5 Installation and Service Guide...
Page 553 No action; information only. • 806f000d-0415ffff : The Drive [StorageVolumeElementName] has been added. (Drive 21) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0415ffff or 0x806f000d0415ffff Severity Info Serviceable...
Page 554 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0419ffff : The Drive [StorageVolumeElementName] has been added. (Drive 25) Lenovo System x3650 M5 Installation and Service Guide...
Page 555 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0419ffff or 0x806f000d0419ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action;...
Page 556 • 806f000d-041dffff : The Drive [StorageVolumeElementName] has been added. (Drive 29) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d041dffff or 0x806f000d041dffff Severity Lenovo System x3650 M5 Installation and Service Guide...
Page 557 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-041effff : The Drive [StorageVolumeElementName] has been added. (Drive 30) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d041effff or 0x806f000d041effff Severity Info...
Page 558 (ABR Status) This message is for the use case when an implementation has detected that memory was detected in the system. May also be shown as 806f000f220101ff or 0x806f000f220101ff Severity Error Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 559 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0794 User Response 1. Make sure that one or more DIMMs are installed in the server, and resolve any other currently existing memory errors. 2.
Page 560 Information Center for the appropriate user response. Firmware Error : Sys Boot Status : X8 PCI 1 Firm : X8 PCI 2 Firm : X8 PCI 6 Firm : X8 PCI 7 Firm : • 806f000f-220104ff : The System [ComputerSystemElementName]has encountered a motherboard failure. (ABR Status) Lenovo System x3650 M5 Installation and Service Guide...
Page 561 This message is for the use case when an implementation has detected that a fatal motherboard failure in the system. May also be shown as 806f000f220104ff or 0x806f000f220104ff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0795 User Response...
Page 562 [ComputerSystemElementName] during POST. (ABR Status) Firmware BIOS (ROM) corruption was detected on the system during POST. May also be shown as 806f000f22010bff or 0x806f000f22010bff Severity Error Serviceable Automatically notify support Alert Category Critical - Other Lenovo System x3650 M5 Installation and Service Guide...
Page 563 SNMP Trap ID CIM Information Prefix: PLAT ID: 0850 User Response 1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs). 2. Recover the server firmware from the backup page: a.Restart the server. b.At the prompt, press F3 to recover the firmware.
Page 564 SNMP Trap ID CIM Information Prefix: PLAT ID: 0222 User Response If the NMI button has not been pressed, complete the following steps: 1. Make sure that the NMI button is not pressed. Lenovo System x3650 M5 Installation and Service Guide...
Page 565 2. Replace the operator information panel cable. 3. Replace the operator information panel. • 806f001e-2201ffff : No bootable media available for system [ComputerSystemElementName]. (No Boot Device) This message is for the use case when an implementation has detected a System with No Bootable Media. May also be shown as 806f001e2201ffff or 0x806f001e2201ffff Severity Info...
Page 566 4. Replace the affected adapters. 5. Replace the riser card. 6. (Trained service technicians only) Replace the system board. One of PCI Error : Lenovo System x3650 M5 Installation and Service Guide...
Page 567 • 806f0021-2c01ffff : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (ML2 Card Fault) This message is for the use case when an implementation has detected a Fault in a slot. May also be shown as 806f00212c01ffff or 0x806f00212c01ffff Severity Error Serviceable Automatically notify support Alert Category...
Page 568 806f0028-2101ffff : Sensor [SensorElementName] is unavailable or degraded on management system [ComputerSystemElementName]. (TPM Cmd Failures) This message is for the use case when an implementation has detected a Sensor is Unavailable or degraded. Lenovo System x3650 M5 Installation and Service Guide...
Page 569 May also be shown as 806f00282101ffff or 0x806f00282101ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0398 User Response 1. Turn off the server and disconnect the power cords. Reconnect the power cords and restart the server.
Page 570 • 806f0108-0a01ffff : [PowerSupplyElementName] has Failed. (Power Supply 1) This message is for the use case when an implementation has detected a Power Supply has failed. May also be shown as 806f01080a01ffff or 0x806f01080a01ffff Severity Error Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 571 Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0086 User Response 1. Reseat power supply n. 2. If the power-on LED is not lit and the power-supply error LED is lit, replace power supply n. 3.
Page 572 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 573 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 574 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 575 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 576 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 577 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 578 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 579 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 580 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 581 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 582 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 583 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 584 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 585 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 586 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 587 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 588 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 589 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 590 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 591 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 592 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 593 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 594 This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0401ffff or 0x806f010d0401ffff Severity Error Serviceable Automatically notify support Lenovo System x3650 M5 Installation and Service Guide...
Page 595 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 596 This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0404ffff or 0x806f010d0404ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3650 M5 Installation and Service Guide...
Page 597 CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.
Page 598 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. Lenovo System x3650 M5 Installation and Service Guide...
Page 599 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
Page 600 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) Lenovo System x3650 M5 Installation and Service Guide...
Page 601 • 806f010d-040bffff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 11) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d040bffff or 0x806f010d040bffff Severity Error Serviceable...
Page 602 • 806f010d-040effff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 14) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d040effff or 0x806f010d040effff Lenovo System x3650 M5 Installation and Service Guide...
Page 603 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 604 (Drive 17) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0411ffff or 0x806f010d0411ffff Severity Error Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 605 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 606 This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0414ffff or 0x806f010d0414ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3650 M5 Installation and Service Guide...
Page 607 CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.
Page 608 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. Lenovo System x3650 M5 Installation and Service Guide...
Page 609 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
Page 610 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) Lenovo System x3650 M5 Installation and Service Guide...
Page 611 • 806f010d-041bffff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 27) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d041bffff or 0x806f010d041bffff Severity Error Serviceable...
Page 612 • 806f010d-041effff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 30) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d041effff or 0x806f010d041effff Lenovo System x3650 M5 Installation and Service Guide...
Page 613 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 614 • 806f010f-2201ffff : The System [ComputerSystemElementName] encountered a firmware hang. (Firmware Error) This message is for the use case when an implementation has detected a System Firmware Hang. May also be shown as 806f010f2201ffff or 0x806f010f2201ffff Severity Error Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 615 Automatically notify support Alert Category System - Boot failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0186 User Response 1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs). 2. Update the server firmware on the primary page. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 616 May also be shown as 806f011b0701ffff or 0x806f011b0701ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0266 User Response Reset the front USB cable on the system board. Lenovo System x3650 M5 Installation and Service Guide...
Page 617 • 806f011b-0c01ffff : The connector [PhysicalConnectorElementName] has encountered a configuration error. (FP LCD Cable) This message is for the use case when an implementation has detected an Interconnect Configuration Error. May also be shown as 806f011b0c01ffff or 0x806f011b0c01ffff Severity Error Serviceable Automatically notify support Alert Category...
Page 618 This message is for the use case when an implementation has detected a Managed Element is Absent. May also be shown as 806f01251001ffff or 0x806f01251001ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3650 M5 Installation and Service Guide...
Page 619 CIM Information Prefix: PLAT ID: 0392 User Response If there is no GPU/storage tray installed in the system, then the log event is a normal condition. If there is a GPU/storage tray installed in the system, then check the following two portions: 1.
Page 620 • 806f0207-0301ffff : [ProcessorElementName] has Failed with FRB1/BIST condition. (CPU 1) This message is for the use case when an implementation has detected a Processor Failed - FRB1/BIST condition. May also be shown as 806f02070301ffff or 0x806f02070301ffff Severity Error Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 621 Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0044 User Response 1. Make sure that the latest levels of firmware and device drivers are installed for all adapters and standard devices, such as Ethernet, SCSI, and SAS. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 622 4. Reseat the adapter. 5. Replace the adapter. 6. (Trained technician only) Replace microprocessor n. 7. (Trained technician only) Replace the system board. (n = microprocessor number) One of the CPUs : Lenovo System x3650 M5 Installation and Service Guide...
Page 623 • 806f020d-0400ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 0) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0400ffff or 0x806f020d0400ffff Severity Warning Serviceable Automatically notify support Alert Category...
Page 624 806f020d-0403ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 3) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0403ffff or 0x806f020d0403ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 625 Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 626 806f020d-0406ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 6) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0406ffff or 0x806f020d0406ffff Severity Warning Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 627 Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 628 This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0409ffff or 0x806f020d0409ffff Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID Lenovo System x3650 M5 Installation and Service Guide...
Page 629 CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.
Page 630 Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. Lenovo System x3650 M5 Installation and Service Guide...
Page 631 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
Page 632 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) Lenovo System x3650 M5 Installation and Service Guide...
Page 633 • 806f020d-0410ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 16) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0410ffff or 0x806f020d0410ffff Severity Warning Serviceable Automatically notify support Alert Category...
Page 634 806f020d-0413ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 19) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0413ffff or 0x806f020d0413ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 635 Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 636 806f020d-0416ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 22) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0416ffff or 0x806f020d0416ffff Severity Warning Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 637 Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 638 This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0419ffff or 0x806f020d0419ffff Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID Lenovo System x3650 M5 Installation and Service Guide...
Page 639 CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.
Page 640 Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. Lenovo System x3650 M5 Installation and Service Guide...
Page 641 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
Page 642 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) Lenovo System x3650 M5 Installation and Service Guide...
Page 643 • 806f020d-0420ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Ext Drive) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0420ffff or 0x806f020d0420ffff Severity Warning Serviceable Automatically notify support Alert Category...
Page 644 This message is for the use case when an implementation has detected a Power Supply that has input that has been lost. May also be shown as 806f03080a02ffff or 0x806f03080a02ffff Severity Info Serviceable Automatically notify support Lenovo System x3650 M5 Installation and Service Guide...
Page 645 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 646 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 647 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 648 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 649 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 650 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 651 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 652 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 653 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 654 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 655 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 656 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 657 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 658 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 659 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 660 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 661 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 662 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 663 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 664 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 665 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 666 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 667 6. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. 7. (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins.
Page 668 This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0403ffff or 0x806f030d0403ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3650 M5 Installation and Service Guide...
Page 669 CIM Information Prefix: PLAT ID: 0170 User Response No action; information only. • 806f030d-0404ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 4) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0404ffff or 0x806f030d0404ffff Severity Info...
Page 670 May also be shown as 806f030d0407ffff or 0x806f030d0407ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0170 User Response No action; information only. Lenovo System x3650 M5 Installation and Service Guide...
Page 671 • 806f030d-0408ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 8) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0408ffff or 0x806f030d0408ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 672 • 806f030d-040cffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 12) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d040cffff or 0x806f030d040cffff Lenovo System x3650 M5 Installation and Service Guide...
Page 673 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0170 User Response No action; information only. • 806f030d-040dffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 13) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d040dffff or 0x806f030d040dffff Severity Info...
Page 674 • 806f030d-0410ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 16) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0410ffff or 0x806f030d0410ffff Severity Info Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 675 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0170 User Response No action; information only. • 806f030d-0411ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 17) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0411ffff or 0x806f030d0411ffff Severity Info...
Page 676 This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0414ffff or 0x806f030d0414ffff Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3650 M5 Installation and Service Guide...
Page 677 System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0170 User Response No action; information only. • 806f030d-0415ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 21) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0415ffff or 0x806f030d0415ffff Severity Info...
Page 678 This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0418ffff or 0x806f030d0418ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Lenovo System x3650 M5 Installation and Service Guide...
Page 679 Prefix: PLAT ID: 0170 User Response No action; information only. • 806f030d-0419ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 25) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0419ffff or 0x806f030d0419ffff Severity Info Serviceable...
Page 680 May also be shown as 806f030d041cffff or 0x806f030d041cffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0170 User Response No action; information only. Lenovo System x3650 M5 Installation and Service Guide...
Page 681 • 806f030d-041dffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 29) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d041dffff or 0x806f030d041dffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 682 No action; information only. • 806f0313-1701ffff : A software NMI has occurred on system [ComputerSystemElementName]. (NMI State) This message is for the use case when an implementation has detected a Software NMI. Lenovo System x3650 M5 Installation and Service Guide...
Page 683 May also be shown as 806f03131701ffff or 0x806f03131701ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0228 User Response 1. Check the device driver. 2. Reinstall the device driver. 3.
Page 684 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 685 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 686 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 687 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 688 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 689 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 690 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 691 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 692 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 693 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 694 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 695 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 696 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 697 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 698 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 699 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 700 3. Make sure that the installed microprocessors are compatible with each other. 4. (Trained technician only) Reseat microprocessor n. 5. (Trained technician only) Replace microprocessor n. (n = microprocessor number) Lenovo System x3650 M5 Installation and Service Guide...
Page 701 • 806f0507-0302ffff : [ProcessorElementName] has a Configuration Mismatch. (CPU 2) This message is for the use case when an implementation has detected a Processor Configuration Mismatch has occurred. May also be shown as 806f05070302ffff or 0x806f05070302ffff Severity Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID...
Page 702 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 703 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 704 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 705 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 706 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 707 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 708 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 709 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 710 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 711 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 712 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 713 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 714 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 715 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 716 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 717 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 718 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 719 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 720 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 721 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 722 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 723 • 806f050d-0401ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 1) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0401ffff or 0x806f050d0401ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
Page 724 • 806f050d-0404ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 4) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0404ffff or 0x806f050d0404ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 725 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
Page 726 • 806f050d-0407ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 7) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0407ffff or 0x806f050d0407ffff Severity Error Serviceable Automatically notify support Lenovo System x3650 M5 Installation and Service Guide...
Page 727 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3.
Page 728 This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d040affff or 0x806f050d040affff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3650 M5 Installation and Service Guide...
Page 729 CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4.
Page 730 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. Lenovo System x3650 M5 Installation and Service Guide...
Page 731 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. 6. Replace the hard disk drive that is indicated by a lit status LED. • 806f050d-040effff : Array [ComputerSystemElementName] is in critical condition. (Drive 14) This message is for the use case when an implementation has detected that an Array is Critical.
Page 732 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. 6. Replace the hard disk drive that is indicated by a lit status LED. Lenovo System x3650 M5 Installation and Service Guide...
Page 733 • 806f050d-0411ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 17) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0411ffff or 0x806f050d0411ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
Page 734 • 806f050d-0414ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 20) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0414ffff or 0x806f050d0414ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 735 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
Page 736 • 806f050d-0417ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 23) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0417ffff or 0x806f050d0417ffff Severity Error Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 737 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3.
Page 738 This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d041affff or 0x806f050d041affff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3650 M5 Installation and Service Guide...
Page 739 CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4.
Page 740 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. Lenovo System x3650 M5 Installation and Service Guide...
Page 741 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. 6. Replace the hard disk drive that is indicated by a lit status LED. • 806f050d-041effff : Array [ComputerSystemElementName] is in critical condition. (Drive 30) This message is for the use case when an implementation has detected that an Array is Critical.
Page 742 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. 6. Replace the hard disk drive that is indicated by a lit status LED. Lenovo System x3650 M5 Installation and Service Guide...
Page 743 4. Make sure that the adapter is supported. For a list of supported optional devices, see http://www.lenovo.com/serverproven/. 5. Remove both adapters. 6. Replace the PCIe adapters.
Page 744 1. Make sure that the installed microprocessors are compatible with each other (see Installing a microprocessor and heat sink for information about microprocessor requirements). 2. Update the server firmware to the latest level (see Updating the firmware). 3. (Trained technician only) Replace the incompatible microprocessor. Lenovo System x3650 M5 Installation and Service Guide...
Page 745 • 806f0607-0302ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has asserted. (CPU 2) This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted. May also be shown as 806f06070302ffff or 0x806f06070302ffff Severity Error Serviceable...
Page 746 • 806f060d-0400ffff : Array [ComputerSystemElementName] has failed. (Drive 0) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0400ffff or 0x806f060d0400ffff Severity Error Serviceable Automatically notify support Lenovo System x3650 M5 Installation and Service Guide...
Page 747 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3.
Page 748 May also be shown as 806f060d0403ffff or 0x806f060d0403ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response Lenovo System x3650 M5 Installation and Service Guide...
Page 749 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. •...
Page 750 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. Lenovo System x3650 M5 Installation and Service Guide...
Page 751 • 806f060d-0407ffff : Array [ComputerSystemElementName] has failed. (Drive 7) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0407ffff or 0x806f060d0407ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information...
Page 752 • 806f060d-040affff : Array [ComputerSystemElementName] has failed. (Drive 10) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d040affff or 0x806f060d040affff Severity Error Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 753 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3.
Page 754 This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d040dffff or 0x806f060d040dffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Lenovo System x3650 M5 Installation and Service Guide...
Page 755 Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5.
Page 756 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. Lenovo System x3650 M5 Installation and Service Guide...
Page 757 • 806f060d-0411ffff : Array [ComputerSystemElementName] has failed. (Drive 17) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0411ffff or 0x806f060d0411ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information...
Page 758 • 806f060d-0414ffff : Array [ComputerSystemElementName] has failed. (Drive 20) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0414ffff or 0x806f060d0414ffff Severity Error Lenovo System x3650 M5 Installation and Service Guide...
Page 759 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
Page 760 This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0417ffff or 0x806f060d0417ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Lenovo System x3650 M5 Installation and Service Guide...
Page 761 Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5.
Page 762 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. Lenovo System x3650 M5 Installation and Service Guide...
Page 763 • 806f060d-041bffff : Array [ComputerSystemElementName] has failed. (Drive 27) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d041bffff or 0x806f060d041bffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information...
Page 764 • 806f060d-041effff : Array [ComputerSystemElementName] has failed. (Drive 30) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d041effff or 0x806f060d041effff Severity Error Lenovo System x3650 M5 Installation and Service Guide...
Page 765 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
Page 766 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2001ffff or 0x806f070c2001ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID Lenovo System x3650 M5 Installation and Service Guide...
Page 767 CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-2002ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected.
Page 768 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2005ffff or 0x806f070c2005ffff Severity Error Serviceable Automatically notify support Lenovo System x3650 M5 Installation and Service Guide...
Page 769 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-2006ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 770 [MemoryElementName]. (DIMM 9) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2009ffff or 0x806f070c2009ffff Severity Error Lenovo System x3650 M5 Installation and Service Guide...
Page 771 Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-200affff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 772 • 806f070c-200dffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 13) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. Lenovo System x3650 M5 Installation and Service Guide...
Page 773 May also be shown as 806f070c200dffff or 0x806f070c200dffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology.
Page 774 Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. Lenovo System x3650 M5 Installation and Service Guide...
Page 775 • 806f070c-2011ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 17) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2011ffff or 0x806f070c2011ffff Severity Error Serviceable...
Page 776 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2014ffff or 0x806f070c2014ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID Lenovo System x3650 M5 Installation and Service Guide...
Page 777 CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-2015ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 21) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected.
Page 778 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2018ffff or 0x806f070c2018ffff Severity Error Serviceable Automatically notify support Lenovo System x3650 M5 Installation and Service Guide...
Page 779 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-2581ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 780 (Drive 2) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0402ffff or 0x806f070d0402ffff Severity Info Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 781 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-0403ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 3) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 782 806f070d-0406ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 6) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0406ffff or 0x806f070d0406ffff Severity Lenovo System x3650 M5 Installation and Service Guide...
Page 783 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-0407ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 7) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 784 806f070d-040affff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 10) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d040affff or 0x806f070d040affff Lenovo System x3650 M5 Installation and Service Guide...
Page 785 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-040bffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 11) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 786 806f070d-040effff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 14) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d040effff or 0x806f070d040effff Lenovo System x3650 M5 Installation and Service Guide...
Page 787 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-040fffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 15) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 788 806f070d-0412ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 18) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0412ffff or 0x806f070d0412ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 789 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-0413ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 19) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 790 806f070d-0416ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 22) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0416ffff or 0x806f070d0416ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 791 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-0417ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 23) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 792 806f070d-041affff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 26) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d041affff or 0x806f070d041affff Lenovo System x3650 M5 Installation and Service Guide...
Page 793 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-041bffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 27) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 794 806f070d-041effff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 30) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d041effff or 0x806f070d041effff Lenovo System x3650 M5 Installation and Service Guide...
Page 795 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-041fffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 31) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 796 806f072b-2201ffff : A successful software or firmware change was detected on system [ComputerSystemElementName]. (Bkup Auto Update) This message is for the use case when an implementation has detected a Successful Software or Firmware Change. May also be shown as 806f072b2201ffff or 0x806f072b2201ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 797 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0450 User Response No action; information only. ROM Recovery : • 806f0807-0301ffff : [ProcessorElementName] has been Disabled. (CPU 1) This message is for the use case when an implementation has detected a Processor has been Disabled. May also be shown as 806f08070301ffff or 0x806f08070301ffff Severity Info...
Page 798 [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated. May also be shown as 806f080c2001ffff or 0x806f080c2001ffff Severity Info Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 799 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0140 User Response No action; information only. • 806f080c-2002ffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated.
Page 800 [MemoryElementName]. (DIMM 5) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated. May also be shown as 806f080c2005ffff or 0x806f080c2005ffff Severity Lenovo System x3650 M5 Installation and Service Guide...
Page 801 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0140 User Response No action; information only. • 806f080c-2006ffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 6) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated.
Page 802 • 806f080c-2009ffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 9) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated. May also be shown as 806f080c2009ffff or 0x806f080c2009ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 803 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0140 User Response No action; information only. • 806f080c-200affff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated.
Page 804 • 806f080c-200dffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 13) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated. May also be shown as 806f080c200dffff or 0x806f080c200dffff Lenovo System x3650 M5 Installation and Service Guide...
Page 805 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0140 User Response No action; information only. • 806f080c-200effff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 14) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated.
Page 806 • 806f080c-2011ffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 17) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated. May also be shown as 806f080c2011ffff or 0x806f080c2011ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 807 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0140 User Response No action; information only. • 806f080c-2012ffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 18) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated.
Page 808 • 806f080c-2015ffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 21) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated. May also be shown as 806f080c2015ffff or 0x806f080c2015ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 809 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0140 User Response No action; information only. • 806f080c-2016ffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 22) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated.
Page 810 • 806f080c-2581ffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All DIMMS) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated. May also be shown as 806f080c2581ffff or 0x806f080c2581ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 811 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0140 User Response No action; information only. One of the DIMMs : • 806f0813-2581ffff : An Uncorrectable Bus Error has occurred on system [ComputerSystemElementName].
Page 812 This message is for the use case when an implementation has detected a Bus Uncorrectable Error. May also be shown as 806f08132584ffff or 0x806f08132584ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other Lenovo System x3650 M5 Installation and Service Guide...
Page 813 SNMP Trap ID CIM Information Prefix: PLAT ID: 0240 User Response 1. Check the system-event log. 2. (Trained technician only) Remove the failing microprocessor from the system board (see Removing a microprocessor and heat sink). 3. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 814 Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2003ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 3) Lenovo System x3650 M5 Installation and Service Guide...
Page 815 This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2003ffff or 0x806f090c2003ffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1.
Page 816 This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2006ffff or 0x806f090c2006ffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response Lenovo System x3650 M5 Installation and Service Guide...
Page 817 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2007ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 7) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2007ffff or 0x806f090c2007ffff Severity Warning...
Page 818 Throttled. (DIMM 10) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c200affff or 0x806f090c200affff Severity Warning Serviceable Automatically notify support Lenovo System x3650 M5 Installation and Service Guide...
Page 819 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-200bffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled.
Page 820 2. Replace DIMM n. (n = DIMM number) • 806f090c-200effff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 14) This message is for the use case when an implementation has detected Memory has been Throttled. Lenovo System x3650 M5 Installation and Service Guide...
Page 821 May also be shown as 806f090c200effff or 0x806f090c200effff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) •...
Page 822 This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2011ffff or 0x806f090c2011ffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response Lenovo System x3650 M5 Installation and Service Guide...
Page 823 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2012ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 18) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2012ffff or 0x806f090c2012ffff Severity Warning...
Page 824 Throttled. (DIMM 21) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2015ffff or 0x806f090c2015ffff Severity Warning Serviceable Automatically notify support Lenovo System x3650 M5 Installation and Service Guide...
Page 825 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2016ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled.
Page 826 • 806f0a07-0301ffff : [ProcessorElementName] is operating in a Degraded State. (CPU 1) This message is for the use case when an implementation has detected a Processor is running in the Degraded state. Lenovo System x3650 M5 Installation and Service Guide...
Page 827 May also be shown as 806f0a070301ffff or 0x806f0a070301ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0038 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 828 [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2002ffff or 0x806f0a0c2002ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 829 Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 830 [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 5) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2005ffff or 0x806f0a0c2005ffff Severity Lenovo System x3650 M5 Installation and Service Guide...
Page 831 Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 832 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2008ffff or 0x806f0a0c2008ffff Severity Error Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 833 Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 834 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c200bffff or 0x806f0a0c200bffff Severity Error Serviceable Automatically notify support Lenovo System x3650 M5 Installation and Service Guide...
Page 835 Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 836 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c200effff or 0x806f0a0c200effff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature Lenovo System x3650 M5 Installation and Service Guide...
Page 837 SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 838 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2011ffff or 0x806f0a0c2011ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID Lenovo System x3650 M5 Installation and Service Guide...
Page 839 CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 840 Memory that has been Detected. May also be shown as 806f0a0c2014ffff or 0x806f0a0c2014ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 Lenovo System x3650 M5 Installation and Service Guide...
Page 841 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed. 2. Make sure that ambient temperature is within the specifications. 3.
Page 842 Memory that has been Detected. May also be shown as 806f0a0c2017ffff or 0x806f0a0c2017ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response Lenovo System x3650 M5 Installation and Service Guide...
Page 843 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed. 2. Make sure that ambient temperature is within the specifications. 3.
Page 844 • 81010002-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower non-critical) has deasserted. (CMOS Battery) This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has deasserted. Lenovo System x3650 M5 Installation and Service Guide...
Page 845 May also be shown as 810100020701ffff or 0x810100020701ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0477 User Response No action; information only. • 81010202-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted.
Page 846 May also be shown as 810102041d02ffff or 0x810102041d02ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0481 User Response No action; information only. Fan 2B Tach : Lenovo System x3650 M5 Installation and Service Guide...
Page 847 • 81010204-1d03ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. (Fan 3A Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted. May also be shown as 810102041d03ffff or 0x810102041d03ffff Severity Info Serviceable...
Page 848 May also be shown as 810102041d06ffff or 0x810102041d06ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0481 User Response No action; information only. Fan 6B Tach : Lenovo System x3650 M5 Installation and Service Guide...
Page 849 • 81010204-1d07ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. (Fan Riser1A Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted. May also be shown as 810102041d07ffff or 0x810102041d07ffff Severity Info Serviceable...
Page 850 May also be shown as 810102041d0affff or 0x810102041d0affff Severity Info Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0481 User Response No action; information only. Lenovo System x3650 M5 Installation and Service Guide...
Page 851 • 81010701-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (RS1 RR Amb Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107010701ffff or 0x810107010701ffff Severity Info Serviceable...
Page 852 May also be shown as 810107010704ffff or 0x810107010704ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. Lenovo System x3650 M5 Installation and Service Guide...
Page 853 • 81010701-0705ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (RAID RR Amb Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107010705ffff or 0x810107010705ffff Severity Info Serviceable...
Page 854 May also be shown as 810107010708ffff or 0x810107010708ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. Lenovo System x3650 M5 Installation and Service Guide...
Page 855 • 81010701-1401ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (CPU1 VR Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107011401ffff or 0x810107011401ffff Severity Info Serviceable...
Page 856 May also be shown as 810107011404ffff or 0x810107011404ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. Lenovo System x3650 M5 Installation and Service Guide...
Page 857 • 81010701-1405ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (DIMM EF VR Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107011405ffff or 0x810107011405ffff Severity Info Serviceable...
Page 858 May also be shown as 810107013701ffff or 0x810107013701ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. Lenovo System x3650 M5 Installation and Service Guide...
Page 859 • 81010901-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (RS1 RR Amb Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109010701ffff or 0x810109010701ffff Severity Info Serviceable...
Page 860 May also be shown as 810109010704ffff or 0x810109010704ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. Lenovo System x3650 M5 Installation and Service Guide...
Page 861 • 81010901-0705ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (RAID RR Amb Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109010705ffff or 0x810109010705ffff Severity Info Serviceable...
Page 862 May also be shown as 810109010708ffff or 0x810109010708ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. Lenovo System x3650 M5 Installation and Service Guide...
Page 863 • 81010901-1401ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (CPU1 VR Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109011401ffff or 0x810109011401ffff Severity Info Serviceable...
Page 864 May also be shown as 810109011404ffff or 0x810109011404ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. Lenovo System x3650 M5 Installation and Service Guide...
Page 865 • 81010901-1405ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (DIMM EF VR Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109011405ffff or 0x810109011405ffff Severity Info Serviceable...
Page 866 May also be shown as 810109013701ffff or 0x810109013701ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. Lenovo System x3650 M5 Installation and Service Guide...
Page 867 • 81010902-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (SysBrd 12V) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109020701ffff or 0x810109020701ffff Severity Info Serviceable...
Page 868 May also be shown as 81010b010703ffff or 0x81010b010703ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. Lenovo System x3650 M5 Installation and Service Guide...
Page 869 • 81010b01-0704ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (MID2 RR Amb Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b010704ffff or 0x81010b010704ffff Severity Info Serviceable...
Page 870 May also be shown as 81010b010707ffff or 0x81010b010707ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. Lenovo System x3650 M5 Installation and Service Guide...
Page 871 • 81010b01-0708ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (Rear BP2 Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b010708ffff or 0x81010b010708ffff Severity Info Serviceable...
Page 872 May also be shown as 81010b011403ffff or 0x81010b011403ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. Lenovo System x3650 M5 Installation and Service Guide...
Page 873 • 81010b01-1404ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (DIMM CD VR Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b011404ffff or 0x81010b011404ffff Severity Info Serviceable...
Page 874 May also be shown as 81010b012d01ffff or 0x81010b012d01ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. Lenovo System x3650 M5 Installation and Service Guide...
Page 875 • 81010b01-3701ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (Ambient Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b013701ffff or 0x81010b013701ffff Severity Info Serviceable...
Page 876 User Response No action; information only. • 81030108-1301ffff : Sensor [SensorElementName] has deasserted. (PS Heavy Load) This message is for the use case when an implementation has detected a Sensor has deasserted. Lenovo System x3650 M5 Installation and Service Guide...
Page 877 May also be shown as 810301081301ffff or 0x810301081301ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0509 User Response No action; information only. • 8103010c-2581ffff : Sensor [SensorElementName] has deasserted. (Non-Auth DIMMs) This message is for the use case when an implementation has detected a Sensor has deasserted.
Page 878 This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. May also be shown as 810701010c01ffff or 0x810701010c01ffff Severity Lenovo System x3650 M5 Installation and Service Guide...
Page 879 Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0521 User Response No action; information only. • 81070101-2c01ffff : Sensor [SensorElementName] has deasserted the transition from normal to non-critical state. (ML2 OverTemp) This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal.
Page 880 (I/O Resources) This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. May also be shown as 8107010f2582ffff or 0x8107010f2582ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 881 Severity Info Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0521 User Response No action; information only. • 81070125-2583ffff : Sensor [SensorElementName] has deasserted the transition from normal to non-critical state. (X8 PCI 1 Config) This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal.
Page 882 (CPU 2 OverTemp) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702010302ffff or 0x810702010302ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 883 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070201-1101ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (PCI 1 Temp) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 884 (PCI 4 Temp) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702011104ffff or 0x810702011104ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 885 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070201-1105ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (PCI 5 Temp) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 886 (PCI 8 Temp) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702011108ffff or 0x810702011108ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 887 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070202-0701ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (SysBrd Vol Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 888 (PS 1 Therm Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702080a01ffff or 0x810702080a01ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 889 Severity Info Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070208-0a02ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (PS 2 Therm Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 890 (TXT ACM Module) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 8107020f2201ffff or 0x8107020f2201ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 891 Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. nvDIMM Flash : • 8107020f-2582ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical.
Page 892 (CPU 1 QPILinkErr) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 8107021b0301ffff or 0x8107021b0301ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 893 Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 8107021b-0302ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (CPU 2 QPILinkErr) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 894 (CPU 2 OverTemp) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable from less severe has deasserted. May also be shown as 810703010302ffff or 0x810703010302ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 895 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0525 User Response No action; information only. • 81070301-1101ffff : Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state. (PCI 1 Temp) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable from less severe has deasserted.
Page 896 (PCI 4 Temp) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable from less severe has deasserted. May also be shown as 810703011104ffff or 0x810703011104ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 897 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0525 User Response No action; information only. • 81070301-1105ffff : Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state. (PCI 5 Temp) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable from less severe has deasserted.
Page 898 (PCI 8 Temp) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable from less severe has deasserted. May also be shown as 810703011108ffff or 0x810703011108ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 899 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0525 User Response No action; information only. • 81070301-2c01ffff : Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state. (ML2 OverTemp) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable from less severe has deasserted.
Page 900 (PS2 12V OC Fault) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable has deasserted. May also be shown as 810706080a02ffff or 0x810706080a02ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 901 Severity Info Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0531 User Response No action; information only. PS2 12V OV Fault : PS2 12V UV Fault : PS2 12Vaux Fault : •...
Page 902 • 810b010a-1e83ffff : Redundancy Lost for [RedundancySetElementName] has deasserted. (Fan Zone 3) This message is for the use case when Redundacy Lost has deasserted. May also be shown as 810b010a1e83ffff or 0x810b010a1e83ffff Severity Lenovo System x3650 M5 Installation and Service Guide...
Page 903 Info Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0803 User Response No action; information only. • 810b010a-1e84ffff : Redundancy Lost for [RedundancySetElementName] has deasserted. (Fan Zone 4) This message is for the use case when Redundacy Lost has deasserted. May also be shown as 810b010a1e84ffff or 0x810b010a1e84ffff Severity Info...
Page 904 Redundant for [RedundancySetElementName] has deasserted. (Backup Memory) This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Sufficient Resources. May also be shown as 810b030c2581ffff or 0x810b030c2581ffff Severity Lenovo System x3650 M5 Installation and Service Guide...
Page 905 Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0807 User Response No action; information only. • 810b0509-1301ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. (Power Resource) This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Insufficient Resources.
Page 906 810b050a-1e83ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. (Fan Zone 3) This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Insufficient Resources. May also be shown as 810b050a1e83ffff or 0x810b050a1e83ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 907 Severity Info Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0811 User Response No action; information only. • 810b050a-1e84ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. (Fan Zone 4) This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Insufficient Resources.
Page 908 • 816f0007-0302ffff : [ProcessorElementName] has Recovered from IERR. (CPU 2) This message is for the use case when an implementation has detected a Processor Recovered - IERR Condition. May also be shown as 816f00070302ffff or 0x816f00070302ffff Severity Lenovo System x3650 M5 Installation and Service Guide...
Page 909 Info Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0043 User Response No action; information only. • 816f0008-0a01ffff : [PowerSupplyElementName] has been removed from container [PhysicalPackageElementName]. (Power Supply 1) This message is for the use case when an implementation has detected a Power Supply has been removed.
Page 910 816f000d-0400ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 0) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0400ffff or 0x816f000d0400ffff Severity Lenovo System x3650 M5 Installation and Service Guide...
Page 911 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2.
Page 912 This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0403ffff or 0x816f000d0403ffff Severity Info Serviceable Automatically notify support Alert Category System - Other Lenovo System x3650 M5 Installation and Service Guide...
Page 913 SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4.
Page 914 System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. Lenovo System x3650 M5 Installation and Service Guide...
Page 915 2. Replace the hard disk drive. 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4. Replace backplane. • 816f000d-0407ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 7) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0407ffff or 0x816f000d0407ffff Severity Info...
Page 916 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4. Replace backplane. • 816f000d-040affff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 10) Lenovo System x3650 M5 Installation and Service Guide...
Page 917 This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d040affff or 0x816f000d040affff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1.
Page 918 816f000d-040dffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 13) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d040dffff or 0x816f000d040dffff Severity Info Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 919 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3.
Page 920 This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0410ffff or 0x816f000d0410ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3650 M5 Installation and Service Guide...
Page 921 CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4.
Page 922 Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. Lenovo System x3650 M5 Installation and Service Guide...
Page 923 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4. Replace backplane. • 816f000d-0414ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 20) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0414ffff or 0x816f000d0414ffff Severity Info...
Page 924 4. Replace backplane. • 816f000d-0417ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 23) This message is for the use case when an implementation has detected a Drive has been Removed. Lenovo System x3650 M5 Installation and Service Guide...
Page 925 May also be shown as 816f000d0417ffff or 0x816f000d0417ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive.
Page 926 816f000d-041affff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 26) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d041affff or 0x816f000d041affff Severity Info Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 927 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3.
Page 928 This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d041dffff or 0x816f000d041dffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Lenovo System x3650 M5 Installation and Service Guide...
Page 929 Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4.
Page 930 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. Lenovo System x3650 M5 Installation and Service Guide...
Page 931 4. Check the SAS cable. • 816f000f-2201ffff : The System [ComputerSystemElementName] has detected a POST Error deassertion. (ABR Status) This message is for the use case when an implementation has detected that Post Error has deasserted. May also be shown as 816f000f2201ffff or 0x816f000f2201ffff Severity Info Serviceable...
Page 932 This message is for the use case when an implementation has detected a Fault condition in a slot has been removed. May also be shown as 816f00212582ffff or 0x816f00212582ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Lenovo System x3650 M5 Installation and Service Guide...
Page 933 Prefix: PLAT ID: 0331 User Response No action; information only. One of PCI Error : • 816f0021-2c01ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName]. (ML2 Card Fault) This message is for the use case when an implementation has detected a Fault condition in a slot has been removed.
Page 934 This message is for the use case when an implementation has detected a Over-Temperature Condition has been Removed for Processor. May also be shown as 816f01070301ffff or 0x816f01070301ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID Lenovo System x3650 M5 Installation and Service Guide...
Page 935 CIM Information Prefix: PLAT ID: 0037 User Response No action; information only. • 816f0107-0302ffff : An Over-Temperature Condition has been removed on [ProcessorElementName]. (CPU 2) This message is for the use case when an implementation has detected a Over-Temperature Condition has been Removed for Processor.
Page 936 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2001ffff or 0x816f010c2001ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID Lenovo System x3650 M5 Installation and Service Guide...
Page 937 CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-2002ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 938 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2005ffff or 0x816f010c2005ffff Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3650 M5 Installation and Service Guide...
Page 939 Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-2006ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 6) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 940 Subsystem [MemoryElementName]. (DIMM 9) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2009ffff or 0x816f010c2009ffff Severity Info Serviceable Automatically notify support Lenovo System x3650 M5 Installation and Service Guide...
Page 941 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-200affff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 942 Subsystem [MemoryElementName]. (DIMM 13) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c200dffff or 0x816f010c200dffff Severity Info Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 943 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-200effff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 14) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 944 • 816f010c-2011ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 17) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2011ffff or 0x816f010c2011ffff Severity Lenovo System x3650 M5 Installation and Service Guide...
Page 945 Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-2012ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 18) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 946 • 816f010c-2015ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 21) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2015ffff or 0x816f010c2015ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 947 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-2016ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 22) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 948 • 816f010c-2581ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All DIMMS) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2581ffff or 0x816f010c2581ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 949 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. One of the DIMMs : • 816f010d-0400ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 0) This message is for the use case when an implementation has detected a Drive was Enabled.
Page 950 • 816f010d-0403ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 3) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0403ffff or 0x816f010d0403ffff Severity Info Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 951 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0404ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 4) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0404ffff or 0x816f010d0404ffff Severity Info...
Page 952 This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0407ffff or 0x816f010d0407ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive Lenovo System x3650 M5 Installation and Service Guide...
Page 953 SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0408ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 8) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0408ffff or 0x816f010d0408ffff Severity Info...
Page 954 This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d040bffff or 0x816f010d040bffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 Lenovo System x3650 M5 Installation and Service Guide...
Page 955 User Response No action; information only. • 816f010d-040cffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 12) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d040cffff or 0x816f010d040cffff Severity Info Serviceable...
Page 956 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0410ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 16) Lenovo System x3650 M5 Installation and Service Guide...
Page 957 This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0410ffff or 0x816f010d0410ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response...
Page 958 • 816f010d-0414ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 20) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0414ffff or 0x816f010d0414ffff Severity Lenovo System x3650 M5 Installation and Service Guide...
Page 959 Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0415ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 21) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0415ffff or 0x816f010d0415ffff Severity Info...
Page 960 • 816f010d-0418ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 24) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0418ffff or 0x816f010d0418ffff Severity Info Serviceable Automatically notify support Lenovo System x3650 M5 Installation and Service Guide...
Page 961 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0419ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 25) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0419ffff or 0x816f010d0419ffff Severity Info...
Page 962 This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d041cffff or 0x816f010d041cffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3650 M5 Installation and Service Guide...
Page 963 CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-041dffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 29) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d041dffff or 0x816f010d041dffff Severity Info Serviceable...
Page 964 May also be shown as 816f010d0420ffff or 0x816f010d0420ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response Lenovo System x3650 M5 Installation and Service Guide...
Page 965 No action; information only. • 816f010f-2201ffff : The System [ComputerSystemElementName] has recovered from a firmware hang. (Firmware Error) This message is for the use case when an implementation has recovered from a System Firmware Hang. May also be shown as 816f010f2201ffff or 0x816f010f2201ffff Severity Info Serviceable...
Page 966 816f011b-0701ffff : The connector [PhysicalConnectorElementName] configuration error has been repaired. (Front USB) This message is for the use case when an implementation has detected an Interconnect Configuration was Repaired. May also be shown as 816f011b0701ffff or 0x816f011b0701ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 967 Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0267 User Response No action; information only. Front Video : • 816f011b-0c01ffff : The connector [PhysicalConnectorElementName] configuration error has been repaired. (FP LCD Cable) This message is for the use case when an implementation has detected an Interconnect Configuration was Repaired.
Page 968 • 816f0125-1001ffff : [ManagedElementName] detected as present. (PCI Riser 1) This message is for the use case when an implementation has detected a Managed Element is now Present. May also be shown as 816f01251001ffff or 0x816f01251001ffff Severity Lenovo System x3650 M5 Installation and Service Guide...
Page 969 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0390 User Response No action; information only. • 816f0125-1002ffff : [ManagedElementName] detected as present. (PCI Riser 2) This message is for the use case when an implementation has detected a Managed Element is now Present.
Page 970 • 816f0207-0301ffff : [ProcessorElementName] has Recovered from FRB1/BIST condition. (CPU 1) This message is for the use case when an implementation has detected a Processor Recovered - FRB1/BIST condition. May also be shown as 816f02070301ffff or 0x816f02070301ffff Severity Info Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 971 Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0045 User Response No action; information only. • 816f0207-0302ffff : [ProcessorElementName] has Recovered from FRB1/BIST condition. (CPU 2) This message is for the use case when an implementation has detected a Processor Recovered - FRB1/BIST condition.
Page 972 [ComputerSystemElementName]. (Drive 1) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0401ffff or 0x816f020d0401ffff Severity Info Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 973 Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-0402ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 2) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 974 • 816f020d-0405ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 5) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0405ffff or 0x816f020d0405ffff Severity Lenovo System x3650 M5 Installation and Service Guide...
Page 975 Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-0406ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 6) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 976 • 816f020d-0409ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 9) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0409ffff or 0x816f020d0409ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 977 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-040affff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 10) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 978 • 816f020d-040dffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 13) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d040dffff or 0x816f020d040dffff Lenovo System x3650 M5 Installation and Service Guide...
Page 979 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-040effff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 14) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 980 • 816f020d-0411ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 17) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0411ffff or 0x816f020d0411ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 981 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-0412ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 18) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 982 • 816f020d-0415ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 21) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0415ffff or 0x816f020d0415ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 983 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-0416ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 22) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 984 • 816f020d-0419ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 25) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0419ffff or 0x816f020d0419ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 985 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-041affff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 26) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 986 • 816f020d-041dffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 29) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d041dffff or 0x816f020d041dffff Lenovo System x3650 M5 Installation and Service Guide...
Page 987 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-041effff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 30) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 988 Supply 1) This message is for the use case when an implementation has detected a Power Supply that has input that has returned to normal. May also be shown as 816f03080a01ffff or 0x816f03080a01ffff Lenovo System x3650 M5 Installation and Service Guide...
Page 989 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0099 User Response No action; information only. • 816f0308-0a02ffff : [PowerSupplyElementName] has returned to a Normal Input State. (Power Supply 2) This message is for the use case when an implementation has detected a Power Supply that has input that has returned to normal.
Page 990 816f030c-2003ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. (DIMM 3) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2003ffff or 0x816f030c2003ffff Severity Lenovo System x3650 M5 Installation and Service Guide...
Page 991 Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-2004ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. (DIMM 4) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2004ffff or 0x816f030c2004ffff Severity Info...
Page 992 [MemoryElementName] has recovered. (DIMM 7) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2007ffff or 0x816f030c2007ffff Severity Info Serviceable Lenovo System x3650 M5 Installation and Service Guide...
Page 993 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-2008ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. (DIMM 8) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2008ffff or 0x816f030c2008ffff Severity Info...
Page 994 [MemoryElementName] has recovered. (DIMM 11) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c200bffff or 0x816f030c200bffff Severity Info Serviceable Automatically notify support Lenovo System x3650 M5 Installation and Service Guide...
Page 995 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-200cffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. (DIMM 12) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c200cffff or 0x816f030c200cffff Severity Info...
Page 996 This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c200fffff or 0x816f030c200fffff Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3650 M5 Installation and Service Guide...
Page 997 Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-2010ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. (DIMM 16) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2010ffff or 0x816f030c2010ffff Severity Info...
Page 998 This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2013ffff or 0x816f030c2013ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID Lenovo System x3650 M5 Installation and Service Guide...
Page 999 CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-2014ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. (DIMM 20) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2014ffff or 0x816f030c2014ffff Severity Info...
Page 1000 This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2017ffff or 0x816f030c2017ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Lenovo System x3650 M5 Installation and Service Guide...

Lenovo System x3650 M5 Installation And Service Manual

Safety

Chapter 1. The System X3650 M5 Server

Chapter 2. Configuration Information and Instructions

Chapter 3. Troubleshooting

Chapter 4. Parts Listing, Lenovo System X3650 M5 Type 8871

Chapter 5. Installing, Removing, and Replacing Components

Appendix A. Integrated Management Module II (IMM2) Error Messages

Appendix B. UEFI/POST Diagnostic Codes

Appendix C. DSA Diagnostic Test Results

Appendix D. Getting Help and Technical Assistance

Appendix E. Notices

Quick Links

Troubleshooting

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Summary of Contents for Lenovo System x3650 M5