1. Manuals
  2. Brands
  3. Lenovo Manuals
  4. Server
  5. 3633
  6. Installation and service manual

Lenovo 3633 Installation And Service Manual

Hide thumbs
1
2
Table Of Contents
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
523
524
525
526
527
528
529
530
531
532
533
534
535
536
537
538
539
540
541
542
543
544
545
546
547
548
549
550
551
552
553
554
555
556
557
558
559
560
561
562
563
564
565
566
567
568
569
570
571
572
573
574
575
576
577
578
579
580
581
582
583
584
585
586
587
588
589
590
591
592
593
594
595
596
597
598
599
600
601
602
603
604
605
606
607
608
609
610
611
612
613
614
615
616
617
618
619
620
621
622
623
624
625
626
627
628
Table of Contents

Advertisement

Quick Links

Download this manual
Lenovo System x3250 M6
Installation and Service Guide
Machine Types: 3633 and 3943

Advertisement

Table of Contents
loading

Related Manuals for Lenovo 3633

Summary of Contents for Lenovo 3633

  • Page 1 Lenovo System x3250 M6 Installation and Service Guide Machine Types: 3633 and 3943...
  • Page 2 “Getting help and technical assistance” on page 595, Appendix E “Notices” on page 599, the safety information, warranties, and licenses information on the Lenovo Web site at: https://support.lenovo.com/documents/LNVO-DOCS Tenth Edition (July 2019) © Copyright Lenovo 2016, 2019. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration (GSA) contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.

  • Page 3: Table Of Contents

    Contents ....i Lenovo XClarity Essentials OneCLI ..Safety ....v Using Lenovo XClarity Administrator .
  • Page 4 ....576 Sending DSA data to Lenovo ..169 DSA tape drive test results ..589 Returning a device or component .
  • Page 5 ....602 Index ....607 © Copyright Lenovo 2016, 2019...
  • Page 6 Lenovo System x3250 M6 Installation and Service Guide...

  • Page 7: Safety

    Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright Lenovo 2016, 2019...

  • Page 8: Guidelines For Trained Service Technicians

    0.1 ohm or less between the external ground pin and the frame ground. • Make sure that the power cords are the correct type. • Make sure that the insulation is not frayed or worn. 4. Remove the cover. Lenovo System x3250 M6 Installation and Service Guide...

  • Page 9: Guidelines For Servicing Electrical Equipment

    • To ensure proper grounding of components such as power supplies, pumps, blowers, fans, and motor generators, do not service these components outside of their normal operating locations. • If an electrical accident occurs, use caution, turn off the power, and send another person to get medical aid. © Copyright Lenovo 2016, 2019...

  • Page 10: Safety Statements

    2. First, remove power cords from outlet. 3. Attach signal cables to connectors. 3. Remove signal cables from connectors. 4. Attach power cords to outlet. 4. Remove all cables from devices. 5. Turn device ON. Lenovo System x3250 M6 Installation and Service Guide viii...
  • Page 11 Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. © Copyright Lenovo 2016, 2019...
  • Page 12 If you install a strain-relief bracket option over the end of the power cord that is connected to the device, you must connect the other end of the power cord to an easily accessible power source. Statement 8 Lenovo System x3250 M6 Installation and Service Guide...
  • Page 13 UPS unit is limited to FRU / CRU replacement parts. Statement 12 CAUTION: The following label indicates a hot surface nearby. Statement 26 CAUTION: Do not place any object on top of rack-mounted devices. Statement 27 © Copyright Lenovo 2016, 2019...
  • Page 14 Exchange only with the Lenovo-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, Lenovo has a process for the collection of this battery. For information, call 1-800-426-4333. Have the Lenovo part number for the battery unit available when you call.

  • Page 15: Chapter 1. Documentation And Notice Types

    For warranty lookup (type, duration, status), go to: http://www.lenovo.com/warranty The Lenovo XClarity Essentials (LXCE) is an online information center that contains information about tools for updating, managing, and deploying firmware, device drivers, and operating systems. The Lenovo XClarity Essentials (LXCE) is at http://sysmgt.lenovofiles.com/help/index.jsp.
  • Page 16 Lenovo System x3250 M6 Installation and Service Guide...

  • Page 17: Chapter 2. About The Lenovo System X3250 M6 Server

    The simple-swap server models support up to eight 2.5-inch simple-swap hard disk drives or four 3.5-inch simple-swap hard disk drives. The Lenovo System x3250 M6 server supports 2.5-inch hot-swap or simple-swap Serial Attached SCSI (SAS) or SATA hard disk drives, or 3.5-inch hot-swap SAS or SATA hard disk drives, or 3.5-inch simple-swap SATA hard disk drives.

  • Page 18: Server Features And Specifications

    You can scan the QR code using a QR code reader and scanner with a mobile device and get quick access to the Lenovo Service Information Web site. The Lenovo Service Information Web site provides additional information for parts installation and replacement videos, and error codes for server support.
  • Page 19 Hard disk drive expansion bays (depending on the model): • Four 2.5-inch hot-swap SAS/SATA hard disk drive bays • Four 2.5-inch simple-swap SAS/SATA hard disk drive bays • Eight 2.5-inch hot-swap SAS/SATA hard disk drive bays Chapter 2 About the Lenovo System x3250 M6 server...
  • Page 20 • AAVICA hardware video compression • Video memory not expandable • Maximum video resolution: 1600 x 1200 at 75 Hz Size: • 1U • Height: 43 mm (1.69 inches) • Depth: 576 mm (22.68 inches) Lenovo System x3250 M6 Installation and Service Guide...
  • Page 21 • Minimum configuration: 143 BTU per hour (42 watts) • Maximum configuration: 710 BTU per hour (208 watts) Electrical input: • Sine-wave input (50 Hz to 60 Hz) required • Input voltage low range: Chapter 2 About the Lenovo System x3250 M6 server...

  • Page 22: What Your Server Offers

    Integrated Management Module 2.1 (IMM2.1) event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to Lenovo Support or view the information as a text file or Hypertext Markup Language (HTML) file.
  • Page 23 Lenovo XClarity Energy Manager is a tool for data center power management. It models the data center physical hierarchy and monitors power and temperature at the server level and the group level. By analyzing power and temperature data, Lenovo XClarity Energy Manager helps you improve business continuity and increase power efficiency.
  • Page 24 QR code using a QR code reader and scanner with a mobile device to get quick access to the Lenovo Service Information Web site. The Lenovo Service Information Web site provides additional information for server support, such as parts installation and replacement videos, and error codes for server support.

  • Page 25: Reliability, Availability, And Serviceability

    Your server has the following RAS features: • 3-year parts and 3-year labor limited warranty (Machine Type 3633) • 1-year parts and 1-year labor limited warranty (Machine Type 3943) •...

  • Page 26: Turning On Or Turning Off The Server

    Integrated Management Module 2.1 (IMM2.1), such as a remote request to turn on the server. While the server remains connected to ac power, one or more fans might continue to run. To remove all power from the server, you must disconnect the server from the power source. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 27 PCI riser-card assembly. Otherwise, the Wake on LAN feature might not work. • The Integrated Management Module 2.1 (IMM2.1) can turn off the server as an automatic response to a critical system failure. Chapter 2 About the Lenovo System x3250 M6 server...
  • Page 28 Lenovo System x3250 M6 Installation and Service Guide...

  • Page 29: Chapter 3. Component Locations

    Hard disk drive bay 0 Hard disk drive bay 2 Hard disk drive bay 4 Hard disk drive bay 6 Rack release latch (right) Hard disk drive bay 7 Hard disk drive bay 5 Hard disk drive bay 3 © Copyright Lenovo 2016, 2019...
  • Page 30 • Optical drive eject button: Press this button to eject the disc tray from the optical drive. • Optical drive activity LED: When this LED is lit, it indicates that the optical drive is in use. Lenovo System x3250 M6 Installation and Service Guide...

  • Page 31: Rear View

    • Operator information panel: This panel contains controls and LEDs that provide information about the status of the server. Rear view The following illustrations show the connectors and LEDs on the rear of the server. Figure 7. Rear view of the server with fixed power-supply Power-cord connector Ethernet connector 2 PCI slot 1...

  • Page 32: Operator Information Panel

    You might have to use a pen or the end of a straightened paper clip to press the button. Note: Use this button only when directed by the Lenovo service support. • PCI slot 1: This slot is dedicated to ServeRAID M1210 SAS/SATA controller.

  • Page 33: Server Components

    Use this blue LED to locate the server among other servers visually. This LED System-locator LED is also used as a presence detection button. You can use Lenovo XClarity Administrator to light this LED remotely. When this yellow LED is lit, it indicates that a system error has occurred.
  • Page 34 2.5-inch simple-swap hard-disk-drive backplate assembly* 3.5-inch simple-swap hard-disk-drive backplate 2.5-inch hot-swap hard-disk-drive backplane* assembly* 3.5-inch hot-swap hard-disk-drive backplane* Security bezel Chassis of 2.5-inch hard disk drive model with fixed Optical drive power supply* Lenovo System x3250 M6 Installation and Service Guide...

  • Page 35: System-Board Connectors

    Tier 1 CRU at your request, you will be charged for the installation. • Tier 2 customer replaceable unit (CRU): You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.

  • Page 36: System-Board Switches And Jumpers

    • Any system-board switch or jumper block that is not shown in the illustrations in this document are reserved. • If there is a clear protective sticker on the switch blocks, you must remove and discard it to access the switches. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 37 1 2 3 1 2 3 Figure 12. Switches and jumpers on the system board Clear CMOS jumper UEFI boot backup jumper (JP24) TPM physical presence jumper (JP39) Share NIC jumper SW1 switch block The following table describes the jumpers on the system board. Table 2.

  • Page 38: System-Board Leds

    The following illustration shows the light-emitting diodes (LEDs) on the system board. Figure 13. LEDs on the system board Complex Programmable Logic Device (CPLD) Power LED heartbeat LED IMM heartbeat LED System-error LED System-locator LED Field-Programmable Gate Array (FPGA) error LED Lenovo System x3250 M6 Installation and Service Guide...

  • Page 39: Chapter 4. Configuration Information

    The firmware for the server is periodically updated and is available for download on the Lenovo Web site. To check for the latest level of firmware, such as the UEFI firmware, device drivers, and Integrated Management Module 2.1 (IMM2.1) firmware, go to https://datacentersupport.lenovo.com...

  • Page 40: Configuring The Server

    For more information, see “Using the remote presence and blue-screen capture features” on page • Ethernet controller configuration For information about configuring the Ethernet controller, see “Ethernet controller information” on page Lenovo System x3250 M6 Installation and Service Guide...

  • Page 41: Using The Setup Utility Program

    You can use the config application and commands to view the current system configuration settings and make changes to Lenovo XClarity Controller and UEFI. The saved configuration information can be used to replicate or restore other systems. For information about configuring the server using Lenovo XClarity Essentials OneCLI, see: http://sysmgt.lenovofiles.com/help/topic/toolsctr_cli_lenovo/onecli_c_settings_info_...
  • Page 42 – Processors Select this choice to view or change the processor settings. – Memory Select this choice to view or change the memory settings. – Devices and I/O Ports Lenovo System x3250 M6 Installation and Service Guide...
  • Page 43 Select this choice to view or change assignments for devices and input/output (I/O) ports. You can configure the serial ports and remote console redirection. You also can enable or disable integrated Ethernet controllers, the SAS/SATA controllers, SATA optical drive channels, PCI slots, and video controller.
  • Page 44 Wake on LAN functions. For example, you can define a startup sequence that checks for a disc in the CD- RW/DVD drive, then checks the hard disk drive, and then checks a Ethernet controller. • Boot Manager Lenovo System x3250 M6 Installation and Service Guide...
  • Page 45 Select this choice to view, add, delete, or change the device boot priority, boot from a file, select a one- time boot, change the boot mode, or restart the system. • System Event Log (available on the full Setup Utility menu only) Select this choice to enter the System Event Manager, where you can view the POST event log and the system-event log.
  • Page 46 The default position for all switches on the switch block SW1 is Off. Lenovo System x3250 M6 Installation and Service Guide...

  • Page 47: Using The Boot Manager Program

    While the server is turned off, move switch 2 of the switch block SW1 to the On position to enable the power-on password override. You can then start the Setup Utility and reset the power-on password. You do not have to return the switch to the previous position. The power-on password override switch does not affect the administrator password.

  • Page 48: Using The Integrated Management Module

    • Command-line interface (IPMI Shell) The command-line interface provides direct access to server management functions through the IPMI 2.0 protocol. Use the command-line interface to issue commands to control the server power, view system Lenovo System x3250 M6 Installation and Service Guide...

  • Page 49: Using The Remote Presence And Blue-Screen Capture Features

    Any standard telnet client application can access the SOL connection. For more information about IMM2.1, see the Integrated Management Module II User's Guide at: https://pubs.lenovo.com/imm2/ Using the remote presence and blue-screen capture features The remote presence and blue-screen capture features are integrated in the Integrated Management Module 2.1 (IMM2.1).

  • Page 50: Using The Embedded Hypervisor

    “OS booted” status after you change the setting as indicated above in both the Web and CLI interfaces. Using the embedded hypervisor The VMware ESXi embedded hypervisor is available on the optional Lenovo USB flash device. Lenovo System x3250 M6 Installation and Service Guide...

  • Page 51: Ethernet Controller Information

    You do not have to set any jumpers or configure the controllers. However, you must install a device driver to enable the operating system to address the controllers. To find device drivers, go to http://www.lenovo.com/support Enabling Features on Demand Ethernet and Demand RAID software You can activate the Features on Demand (FoD) software upgrade key for the following: •...

  • Page 52: Accessing Raid Configuration Utility

    To manage systems based on the network topology that is implemented in your environment, there are a number of different ways to connect manageable systems to the network and to set up the Lenovo XClarity Administrator. If you plan to use Lenovo XClarity Administrator to manage the server, you must check for the latest applicable Lenovo XClarity Administrator updates.

  • Page 53: Updating The Universal Unique Identifier

    Lenovo XClarity Administrator offers a free, 90-day trial license that enables you to use all available features (including operating-system deployment, firmware maintenance, and configuration management) for a limited time. To continue using Lenovo XClarity Administrator after the 90–day trial period, you are required to purchase a full-function-enablement license for each Lenovo XClarity Administrator instance.

  • Page 54: Updating The Dmi/Smbios Data

    To download Lenovo XClarity Essentials OneCLI, go to the following site: https://datacentersupport.lenovo.com/us/en/solutions/HT116433 Lenovo XClarity Essentials OneCLI sets the DMI in the Lenovo XClarity Controller. Select one of the following methods to access the Lenovo XClarity Controller and set the DMI:...
  • Page 55 • Online from the target system, such as LAN or keyboard console style (KCS) access • Remote access to the target system (LAN based) Step 1. After you have Lenovo XClarity Essentials OneCLI in place, type the following commands to set the DMI: onecli config set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model> [access_method] onecli config set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n>...

  • Page 56: Configuring Onboard Sata Software Raid

    SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag> • Remote LAN access, type the command: Note: When using the remote LAN access method to access Lenovo XClarity Controller using the LAN from a client, the host and the xcc_external_ip address are required parameters.

  • Page 57: Creating Raid Volumes

    6. Select Save Settings and press Enter. 7. Exit the Setup Utility program. Creating RAID volumes This section describes how to use the Intel Rapid Storage Technology enterprise UEFI HII to create RAID volumes. To create RAID volumes, do the following: 1.
  • Page 58 1. Add the following line to the end of the /etc/mdadm.conf file. POLICY domain=DOMAIN path=* metadata=imsm action=spare-same-slot 2. Run the following commands as a root user. # chkconfig –s mdadmd on # /etc/init.d/mdadmd start Lenovo System x3250 M6 Installation and Service Guide...

  • Page 59: Chapter 5. Troubleshooting

    The documentation that comes with your operating system and software also contains troubleshooting information. Diagnosing a problem Before you contact IBM or a Lenovo-approved warranty service provider, perform the following steps in the order in which they are presented to diagnose a problem with your server. Step 1.
  • Page 60 In addition, you can use Lenovo XClarity Essentials Bootable Media Creator to create bootable media that is suitable for applying firmware updates and running preboot diagnostics. For more information about UpdateXpress System Packs, go to: https://datacentersupport.lenovo.com...

  • Page 61: Opening An Online Service Request

    Service bulletins Lenovo continually updates the support Web site with the latest tips and techniques that you can use to solve problem that you might have with the Lenovo System x3250 M6 server. Chapter 5...

  • Page 62: Checkout Procedure

    To find service bulletins that are available for the Lenovo System x3250 M6 server, go to http:// and search for 3633 and 3943, and retain. www.lenovo.com/support Checkout procedure This section provides additional information for you to diagnose a problem. Precautions before performing the checkout procedure Before you perform the checkout procedure for diagnosing hardware problems, review the following information.

  • Page 63: Diagnostic Tools

    Check the power supply LEDs. See “Power-supply LEDs” on page Turn off the server and all external devices. Check all internal and external devices for compatibility at http://www.lenovo.com/ serverproven/ Check all cables and power cords. Set all display controls to the middle positions.
  • Page 64 For more information about running DSA Preboot on the server, see “Running DSA Preboot diagnostic program” on page You can also diagnose and solve problems by symptom. For more information, see “Troubleshooting by symptom” on page Lenovo System x3250 M6 Installation and Service Guide...

  • Page 65: Light Path Diagnostics

    • If an action step is preceded by '(Trained technician only)', that step must be performed only by a trained technician. • Go to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 66: Power-Supply Leds

    This section describes the power-supply LEDs on the rear of the server and the suggested actions to correct the detected problems. The following minimum configuration is required for the server to start: • One microprocessor • One 4 GB DIMM • Power supply Lenovo System x3250 M6 Installation and Service Guide...

  • Page 67: System Pulse Leds

    • Power cord • Four cooling fans For the locations of the LEDs and connectors on the rear of the server, see “Rear view” on page The following table describes the problems that are indicated by various combinations of the power-supply LEDs and suggested actions to correct the detected problems.

  • Page 68: Event Logs

    Step 3. Select System Event Log and do one of the following: • To view the POST event log, select POST Event Viewer. • To view the system-event log, select System Event Log. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 69 If you have installed Lenovo XClarity Essentials OneCLI, you can use it to view the system-event log (as the IPMI event log), or the IMM2.1 event log (as the Chassis event log), the operating-system event logs, or the merged OneCLI log.

  • Page 70: Post

    DSA Preboot runs outside of the operating system; you must restart the server to run it. It is provided in the flash memory on the server, or you can create a bootable medium such as a CD or DVD using Lenovo...
  • Page 71 XClarity Essentials Bootable Media Creator (BoMC). For more details, refer to the BoMC user guide. You can download the user guide at: https://support.lenovo.com/ us/en/documents/LNVO-BOMC DSA Preboot includes diagnostic routines that would be disruptive to run within the operating-system environment (such as resetting devices). It has a graphical user interface that you can use to specify which diagnostics to run and to view the diagnostic and data collection results.

  • Page 72: Automated Service Request (Call Home)

    Error messages Lenovo provide error messages on the Web site and PDF file. If you are viewing the Web site, the list of error codes and messages for UEFI/POST, IMM2.1, and DSA that are generated when a problem is detected will display.

  • Page 73: Troubleshooting By Symptom

    • If an action step is preceded by '(Trained technician only)', that step must be performed only by a trained technician. • Go to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 74: Optical Drive Problems

    “Running DSA Preboot diagnostic diagnostic Fixed Disk Test, but program” on page the problem remains. Note: This test is not available on servers that have RAID arrays or servers that have SATA hard disk drives. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 75 Table 10. Hard disk drive symptoms and actions (continued) Symptom Action A hard disk drive has failed, 1. Reconfigure the integrated SAS/SATA controller with RAID capabilities and the and the associated yellow hard devices that are attached to it. disk drive status LED is lit. 2.

  • Page 76: Hypervisor Problems

    119. problem has occurred. 3. See the documentation that comes with the optional embedded hypervisor flash device for setup and configuration information. 4. Make sure that other software works on the server. Lenovo System x3250 M6 Installation and Service Guide...

  • Page 77: Intermittent Problems

    Intermittent problems Table 12. Intermittent problems and actions Symptom Action A problem occurs only 1. Make sure that: occasionally and is difficult to • All cables and cords are connected securely to the rear of the server and diagnose. attached devices. •...
  • Page 78 If no, it means that memory module in slot 1 is failing. Then, replace memory module in slot 1 with a new memory module. For more information, refer to the tip files at: http://www.lenovo.com/support Lenovo System x3250 M6 Installation and Service Guide...

  • Page 79: Monitor Problems

    Monitor problems Some Lenovo monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service.

  • Page 80: Network Connection Problems

    Move the device and the monitor at least 305 mm (12 inches) apart, and turn on the monitor. Note: Non-Lenovo monitor cables might cause unpredictable problems. 2. Reseat the monitor and cable. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.

  • Page 81: Optional-Device Problems

    Optional-device problems Table 17. Optional-device problems and actions Symptom Action A Lenovo optional device that 1. Make sure that: was installed does not work. • The device is designed for the server. Go to: http://www.lenovo.com/ serverproven/ • You followed the installation instructions that came with the device and the device is installed correctly.

  • Page 82: Power Problems

    “Solving undetermined problems” on page 6. If everything is done but the issue still cannot be resolved, please collect the failure information with system logs captured to Lenovo support. The server does not turn off. 1. Determine whether you are using an Advanced Configuration and Power Interface (ACPI) or a non-ACPI operating system.

  • Page 83: Serial Port Problems

    Serial port problems Table 20. Serial port problems and actions Symptom Action The number of serial ports that 1. Make sure that: are identified by the operating • Each port is assigned a unique address in the Setup Utility and none of the system is less than the number serial ports are disabled.

  • Page 84: Usb Connector Problems

    If the server does not start from the minimum configuration, see “Power-supply LEDs” on page 52 to replace the components in the minimum configuration one at a time until the problem is isolated. Lenovo System x3250 M6 Installation and Service Guide...

  • Page 85: Solving Ethernet Controller Problems

    Solving Ethernet controller problems The method that you use to test the Ethernet controller depends on which operating system you are using. For information about Ethernet controllers, see the Ethernet controller device-driver readme file and the operating-system documentation. Try the following procedures: Step 1.

  • Page 86: Problem Determination Tips

    Remove or disconnect the following devices, one at a time, until you find the failure. Turn on the server and reconfigure it each time. • Any external devices (such as printer, mouse, and non-Lenovo devices. • Surge-suppressor device (on the server).

  • Page 87: Recovering The Server Firmware

    Note: You can obtain a server-firmware update package through one of the following ways: • Search and download the update package from http://www.lenovo.com/support • Contact your Lenovo service representative. Phone numbers are available at http://www.ibm.com/services http://www.ibm.com/planetwide The flash memory of the server consists of a primary bank and a backup bank. You must maintain a bootable UEFI firmware image in the backup bank.

  • Page 88: In-Band Manual Recovery Method

    Step 20. Reconnect the power cord and any cables that you removed. Step 21. Turn on the server. The system begins the power-on self-test (POST). Step 22. If these recovery efforts fail, contact your Lenovo service representative for support. In-band automated boot recovery method Note: Use this method there is a log entry or Booting Backup Image displayed on the firmware splash screen;...

  • Page 89: Out-Of-Band Method

    Out-of-band method See the IMM2.1 documentation (Integrated Management Module II User's Guide) at https://pubs.lenovo.com/ imm2/ Automated boot recovery (ABR) While the server is starting, if the integrated management module II detects problems with the server firmware in the primary bank, the server automatically switches to the backup firmware bank and gives you the opportunity to recover the firmware in the primary bank.
  • Page 90 Lenovo System x3250 M6 Installation and Service Guide...

  • Page 91: Chapter 6. Parts Listing, Lenovo System X3250 M6

    Tier 1 CRU at your request, you will be charged for the installation. • Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 92 Memory, 16 GB dual-rank 1.2 V, DDR4, 2400 MHz, ECC UDIMM 01KN346 46W0819 Memory, 16 GB dual-rank 1.2 V, DDR4, 2133 MHz, ECC UDIMM Memory, 16 GB dual-rank 1.2 V, DDR4, 2400 MHz, ECC UDIMM 01KN327 (Kabylake) Lenovo System x3250 M6 Installation and Service Guide...
  • Page 93 Hard disk drive, 3.5-inch hot-swap, SAS, 300 GB, 15 K 00WG676 Hard disk drive, 3.5-inch hot-swap, SAS, 600 GB, 15 K 00WG681 Hard disk drive, 3.5-inch hot-swap, SATA, 1 TB, 7.2 K 81Y9791 00YK238 Solid-state drive, 3.5-inch hot-swap, SATA, 480 GB Chapter 6 Parts listing, Lenovo System x3250 M6...
  • Page 94 Solid-state drive, 3.5-inch hot-swap, SATA, 480 GB 01KR449 01KR450 Solid-state drive, 3.5-inch hot-swap, SATA, 960 GB Solid-state drive, 3.5-inch hot-swap, SATA, 1.92 TB 01KR451 01KR483 Solid-state drive, 3.5-inch hot-swap, SATA, 1.92 TB Lenovo System x3250 M6 Installation and Service Guide...
  • Page 95 Solid-state drive, 2.5-inch hot-swap, SATA, 960 GB 00YC401 Solid-state drive, 2.5-inch hot-swap, SATA, 960 GB 01GR847 Solid-state drive, 2.5-inch hot-swap, SAS, 3.84 TB 01GR787 Solid-state drive, 2.5-inch hot-swap, SATA, 1.2 TB, S3520 series 01GR803 Chapter 6 Parts listing, Lenovo System x3250 M6...
  • Page 96 Microprocessor, Intel Pentium G4620, 3.7 GHz, 2400 MHz, 51 W (2- 01GT303 core, Kabylake) Microprocessor, Intel Pentium G4520, 3.6 GHz, 3 MB, 2133 MHz, 65 00YE094 W (2-core) Microprocessor, Intel Pentium G4600, 3.6 GHz, 2400 MHz, 51 W (2- 01GT304 core, Kabylake) Lenovo System x3250 M6 Installation and Service Guide...
  • Page 97 MHz, 80 W (4-core) Microprocessor, Intel Xeon E3-1270 v6, 3.8 GHz, 2400 MHz, 72 W (4- 01GT293 core, Kabylake) 00YE082 Microprocessor, Intel Xeon E3-1270 v5, 3.6 GHz, 8 MB cache, 2133 MHz, 80 W (4-core) Chapter 6 Parts listing, Lenovo System x3250 M6...
  • Page 98 ServeRAID M5200 Series 1GB Flash (RAID 5 Upgrade) 47C8661 ServeRAID M5200 Series 2GB Flash (RAID 5 Upgrade) 47C8665 ServeRAID M5200 Series 4GB Flash (RAID 5 Upgrade) 47C8669 N2215 SAS/SATA HBA 47C8676 N2225 SAS/SATA HBA 00AE914 Lenovo System x3250 M6 Installation and Service Guide...
  • Page 99 2.8 m, 10A/250 V, C13 to SI 32 (Israel) Line Cord 39M5172 2.8 m, 12A/125 V, C13 to JIS C-8303 (Japan) Line Cord 39M5199 4.3 m, 12A/100 V, C13 to JIS C-8303 (Japan) Line Cord 39M5200 Chapter 6 Parts listing, Lenovo System x3250 M6...
  • Page 100 RAID Cable, Mini-SAS, four 3.5-inch or the first four 2.5-inch hard-disk-drive 00YJ415 backplane Cable, Mini-SAS, the second four 2.5-inch hard-disk-drive backplane 00YJ416 Power cable, backplane, four 2.5-inch hot-swap hard disk drive 00YJ417 Lenovo System x3250 M6 Installation and Service Guide...
  • Page 101 Gen4 3.5" HS tool less tray 01PE534 M3x5 RoHs mounting screw 42C3933 Consumable parts (parts that are purchased separately) are not covered by the Lenovo Statement of Limited Warranty. The following consumable parts are available for purchase from the retail store. Description Index...

  • Page 102: Structural Parts

    01PE715 Structural parts Structural parts are not covered by the Lenovo Statement of Limited Warranty. You can place an order on the structural parts from the Lenovo retail store. The following structural parts are available for purchase from the retail store.
  • Page 103 Islands, Canada, Cayman Islands, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico, Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela Chapter 6 Parts listing, Lenovo System x3250 M6...
  • Page 104 39M5087 Thailand 39M5219 Korea (Democratic People’s Republic of), Korea (Republic of) 39M5199 Japan 39M5068 Argentina, Paraguay, Uruguay 39M5226 India 39M5240 Brazil 39M5241 39M5375 Canada, United States of America 39M5377 39M5378 39M5509 39M5512 Lenovo System x3250 M6 Installation and Service Guide...

  • Page 105: Chapter 7. Removing And Installing Server Components

    Follow these guidelines when you work inside a server that is turned on: • Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts before working inside the server; do not wear cuff links while you are working inside the server. © Copyright Lenovo 2016, 2019...

  • Page 106: Handling Static-Sensitive Devices

    This section provides information for removing and installing server components. Removing and installing structural parts Installation of structural parts is your responsibility. If Lenovo installs a structural part at your request, you will be charged. The illustrations in this document might differ slightly from your hardware.
  • Page 107 Figure 15. Server cover removal Step 5. Lift the server cover off the server and set it aside. Attention: For proper cooling and airflow, install the server cover before you turn on the server. Installing the server cover To install the server cover, do the following: Note: Ensure that all components have been reassembled properly and that no tools or loose screws are left inside your server.
  • Page 108 Then, lower the air baffle into the server and press the air baffle down until it is securely seated. Figure 18. Air baffle installation Lenovo System x3250 M6 Installation and Service Guide...
  • Page 109 Step 2. Complete the parts replacement. See “Completing the parts replacement” on page 168. Removing the security bezel To remove the security bezel, do the following: Step 1. Turn off the server. Step 2. Use the key to unlock the security bezel to the open position. Figure 19.
  • Page 110 Remove the server cover. See “Removing the server cover” on page Step 3. Grasp the blue tabs on the PCI riser-card assembly and lift the PCI riser-card assembly to release it from the chassis. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 111 Figure 23. PCI riser-card assembly removal Step 4. Disconnect any cables from the adapters on the PCI riser-card assembly. Step 5. Remove the adapter from the PCI riser-card assembly. See “Removing an adapter” on page 112. Step 6. Place the PCI riser-card assembly on a flat, static-protective surface. Step 7.
  • Page 112 “Removing a RAID adapter battery or flash power module” on page 116. Step 4. Remove the two screws that secure the holder and then remove the holder. Figure 25. Flash power module holder removal Lenovo System x3250 M6 Installation and Service Guide...

  • Page 113: Removing And Installing Tier 1 Crus

    168. Removing and installing Tier 1 CRUs Installation of Tier 1 CRUs is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged. The illustrations in this document might differ slightly from your hardware.
  • Page 114 Setup Utility. For additional information, see “Configuring the server” on page • The specifications of a DDR4 DIMM are on a label on the DIMM, in the following format: Lenovo System x3250 M6 Installation and Service Guide...
  • Page 115 gggGBpheRxff PC4-wwwwaa-mccd-bb where: – gggGB is the total capacity of the DIMM (for example, 1 GB, 2 GB, or 4 GB) – pheR is the number of package ranks and number of logical ranks per package rank p has the following variables: –...
  • Page 116 DIMM slot. Then, install the DIMM into the slot. Attention: To avoid breaking the retaining clips or damaging the DIMM slots, open and close the clips gently. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 117 Figure 28. DIMM installation Step 7. Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously. The retaining clips snap into the locked position when the DIMM is firmly seated in the connector. Note: If there is a gap between the DIMM and the retaining clips, the DIMM has not been correctly inserted;...
  • Page 118 • The electromagnetic interference (EMI) integrity and cooling of the server are protected by having all bays and PCI and PCI Express slots covered or occupied. When you install a drive, save the EMC shield and filler from the bay in case you later remove the device. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 119 • For a complete list of supported optional devices for the server, go to: http://www.lenovo.com/ serverproven/ To install a hot-swap hard disk drive, do the following: Step 1. Remove the security bezel. See “Removing the security bezel” on page Step 2.
  • Page 120 • For the 3.5-inch drive, remove the drive bay filler from the server. Then, slide the release latch to the right and pull the hard disk drive out of the drive bay at the same time. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 121 Before you install a simple-swap SAS or SATA hard disk drive, read the following information. For a list of supported hard disk drives, go to http://www.lenovo.com/ serverproven/ • Locate the documentation that comes with the hard disk drive and follow those instructions in addition to the instructions in this topic.
  • Page 122 “Removing the server cover” on page Step 4. Press the release tab as shown, hold the optical drive, and push the drive from the rear at the same time to slide it out of the bay. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 123 Figure 37. Optical drive removal Step 5. Disconnect the optical drive cable. Disconnect the optical drive cable from the system board. Press the connector latch (on the left of the cable connector) as shown, grasp the cable connector, and slide it to the right. Then, remove the optical drive cable from the connector bracket on the chassis.
  • Page 124 Align the cable connector with the connector bracket on the chassis, insert the cable connector into the bracket, and slide it to the left until it is firmly seated. Connect the other end of the cable to the system board. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 125 Figure 40. Optical drive cable connection Step 6. Touch the static-protective package that contains the new optical drive to any unpainted metal surface on the server. Then, remove the optical drive from the package and place it on a static- protective surface.
  • Page 126 • To confirm that the server supports the adapter that you are installing, go to: http://www.lenovo.com/ serverproven/ • Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this topic. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 127 • To ensure that any of your adapters function properly on UEFI-based servers, make sure that the adapter firmware and supporting device drivers are updated to the latest version. • The adapter slots are on the PCI riser-card assembly. You must first remove the PCI riser-card assembly to access the adapter slots 1 and 2.
  • Page 128 ServeRAID SAS/SATA controller. Removing a ServeRAID SAS/SATA controller memory module Note: For brevity, in this documentation the Lenovo ServeRAID SAS/SATA controller is often referred to as the SAS/SATA adapter or the ServeRAID adapter. To remove a ServeRAID adapter memory module, do the following: Step 1.
  • Page 129 168. Installing a ServeRAID SAS/SATA controller memory module Note: For brevity, in this documentation the Lenovo ServeRAID SAS/SATA controller is often referred to as the SAS/SATA adapter or the ServeRAID adapter. To install a ServeRAID adapter memory module, do the following: Step 1.
  • Page 130 Depending on your server model, a battery must be installed remotely near the optical drive cage or the backplane. Note: The RAID adapter battery or flash power module is supported on the 2.5-inch-drive server models only. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 131 To install a RAID adapter battery or flash power module in the server, do the following: Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices. Step 2. Remove the server cover. See “Removing the server cover” on page Step 3.
  • Page 132 Locate the USB embedded hypervisor flash device connector on the system board. See “System- board connectors” on page Step 6. Slide the lock bar on the flash device connector to the unlocked position and pull the USB flash device out of the connector. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 133 Figure 51. USB embedded hypervisor flash device removal Step 7. Complete the parts replacement. See “Completing the parts replacement” on page 168. Installing a USB embedded hypervisor flash device To install a USB embedded hypervisor flash device, do the following: Step 1.
  • Page 134 • To release the operator information panel cable connector, press the release latches on both sides of the cable connector. Then, pull out and disengage the cable connector from the operator information panel connector on the system board. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 135 Figure 53. USB cable and operator information panel cable disconnection Step 4. Locate the release tab on the rear of the front I/O assembly. Then, lift the release tab and carefully pull out the front I/O assembly. Figure 54. Front I/O assembly removal Step 5.
  • Page 136 Remove the PCI riser-card assembly. See “Removing the PCI riser-card assembly” on page Step 4. Disconnect the operating temperature enhancement kit connector from the system board. Figure 56. Operating temperature enhancement kit cable disconnection for 2.5-inch-drive model Lenovo System x3250 M6 Installation and Service Guide...
  • Page 137 Figure 57. Operating temperature enhancement kit cable disconnection for 3.5-inch-drive model Step 5. Detach the operating temperature enhancement kit from the slot on the hard disk drive cage. Figure 58. Operating temperature enhancement kit removal Step 6. Complete the parts replacement. See “Completing the parts replacement”...
  • Page 138 Step 6. Slide the operating temperature enhancement kit into the slot on the hard disk drive cage until the operating temperature enhancement kit locks into place with an audible click. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 139 Figure 61. Operating temperature enhancement kit installation Step 7. Complete the parts replacement. See “Completing the parts replacement” on page 168. Removing a system fan To remove a system fan, do the following: Step 1. Check the IMM2.1 event log to find out which fan needs to be replaced. Refer to Appendix A “Integrated Management Module 2.1 (IMM2.1) error messages”...
  • Page 140 The following tips describe information that you must consider when removing the coin-cell battery. • Lenovo has designed this product with your safety in mind. The lithium coin-cell battery must be handled correctly to avoid possible danger. If you replace the coin-cell battery, you must adhere to the following instructions.
  • Page 141 Note: After you replace the coin-cell battery, you must reconfigure the server and reset the system date and time. CAUTION: When replacing the lithium battery, use only Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 142 • Follow any special handling and installation instructions that come with the coin-cell battery. • Lenovo has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you install the coin-cell battery, you must adhere to the following instructions.
  • Page 143 Set the power-on password. Reconfigure the server. For more information, see “Starting the Setup Utility program” on page Removing the fixed power supply When you remove the fixed power supply, observe the following precautions. CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
  • Page 144 Position the power supply on the chassis. Push the power supply toward the rear of the server until the power supply engages the chassis. Install the screws to secure the power supply to the chassis. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 145 Figure 67. Fixed power supply installation Step 2. Connect the internal power-supply cables from the power supply to the power supply connector and CPU power connector on the system board. To locate the power connectors on the system board, see “System-board connectors”...
  • Page 146 Disconnect the power cord from the hot-swap power supply. Step 3. Press the release tab toward the handle and carefully pull the handle at the same time to slide the hot-swap power supply out of the chassis. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 147 • Make sure that the devices that you are installing are supported. For a list of supported optional devices for the server, go to http://www.lenovo.com/ serverproven/ CAUTION: Never remove the cover on a power supply or any part that has the following label attached.
  • Page 148 Remove the PCI riser-card assembly. See “Removing the PCI riser-card assembly” on page Step 4. Remove the screws that secure the PCI riser card to the riser card bracket. Then, remove the PCI riser card. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 149 Figure 72. PCI riser card removal Step 5. Install a new PCI riser card to the PCI riser-card assembly. See “Installing the PCI riser card to the PCI riser-card assembly” on page 135. Installing the PCI riser card to the PCI riser-card assembly If you have removed PCI riser card from the PCI riser-card assembly, install a new PCI riser card to the PCI riser-card assembly before turning on the server.
  • Page 150 Installing the 2.5-inch hot-swap hard-disk-drive backplane The following illustration shows contents of the second 2.5-inch hard-disk-drive backplane upgrade kit: Figure 75. The second 2.5-inch hard-disk-drive backplane upgrade kit Mini-SAS signal cable connector Lenovo System x3250 M6 Installation and Service Guide...
  • Page 151 Power connector To install the 2.5-inch hot-swap hard-disk-drive backplane, do the following: Step 1. Align the backplane with the backplane alignment slots in the chassis. Then, carefully lower the hard-disk-drive backplane until it is fully seated in the chassis. Figure 76. 2.5-inch hot-swap hard-disk-drive backplane installation Step 2.
  • Page 152 RAID adapters and type c is for server models with onboard software RAID configuration. Figure 78. 2.5-inch simple-swap hard-disk-drive backplate assemblies Power connector Mini-SAS signal connector To install the 2.5-inch simple-swap hard-disk-drive backplate assembly, do the following: Lenovo System x3250 M6 Installation and Service Guide...
  • Page 153 Step 1. Align the backplate assembly with the backplate assembly alignment slots in the chassis. Then, carefully lower the backplate assembly into the chassis until it is seated firmly. Figure 79. 2.5-inch simple-swap hard-disk-drive backplate assembly installation Step 2. Connect the cables to the RAID adapter or system board. Refer to the following topics: •...
  • Page 154 Step 2. Carefully lower the backplane assembly into the alignment slots in the chassis. Then, close the retention latches to secure the backplane to the chassis. Figure 81. 3.5-inch hot-swap hard-disk-drive backplane installation Lenovo System x3250 M6 Installation and Service Guide...
  • Page 155 Step 3. Connect all cables to the system board or RAID adapter. See “Hot-swap HDD cable connection: ServeRAID SAS/SATA controller and fixed power supply” on page 160. Step 4. Install the hard disk drives and fillers. See “Installing a hot-swap hard disk drive” on page 104.
  • Page 156 Figure 84. 3.5-inch simple-swap hard-disk-drive backplate assembly installation Step 2. Connect cables to the RAID adapter or system board. Refer to the following topics: • “Simple-swap HDD cable connection: onboard RAID” on page 158 Lenovo System x3250 M6 Installation and Service Guide...

  • Page 157: Removing And Installing Tier 2 Crus

    This section provides information about removing and installing Tier 2 CRUs. You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server. The illustrations in this document might differ slightly from your hardware.
  • Page 158 Attention: Handle the microprocessor carefully. Dropping the microprocessor during removal can damage the contacts. In addition, contaminants on the microprocessor contacts, such as oil from your skin, can cause connection failures between the contacts and the socket. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 159 L3 cache of the microprocessor depends on the server model. • Read the documentation that comes with the microprocessor to determine whether you have to update the server firmware. To download the most current level of server firmware, go to http://www.lenovo.com/ support https://datacentersupport.lenovo.com •...
  • Page 160 Attention: When the two screws that are closer to the rear of the server are tightened, the screw heads are not level with the surface of the heat sink. Do not overtighten the screws by using excessive force. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 161 Figure 88. Heat sink installation Step 3. Complete the parts replacement. See “Completing the parts replacement” on page 168. Thermal grease The thermal grease must be replaced whenever the heat sink has been removed from the top of the microprocessor. Use the following information to replace damaged or contaminated thermal grease on the microprocessor and heat sink.
  • Page 162 See “Internal cable routing” on page 155. Step 4. Remove the screw from the power distribution board cover. Then, lift the power distribution board cover up to remove it from the server. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 163 Figure 91. Power distribution board cover removal Step 5. Reinstall the power distribution board cover or install a new one. See “Installing the power distribution board cover” on page 149. Installing the power distribution board cover If you have moved the power distribution board cover, reinstall it or install a new one if the old one is broken. To install the power distribution board cover, do the following: Step 1.
  • Page 164 Step 5. Remove the screws. Then, lift the power distribution board up to remove it from the server. Figure 93. Power distribution board removal Lenovo System x3250 M6 Installation and Service Guide...
  • Page 165 Step 6. Install a new power distribution board. See “Installing the power distribution board” on page 151. Installing the power distribution board If you have moved the power distribution board, install a new one before turning on the server. To install the power distribution board, do the following: Step 1.
  • Page 166 • Before you replace the system board, make sure that you back up any Features on Demand (FoD) keys that were enabled. Reactivate FoD after replacing the system board. To activate FoD and install activation keys automatically, refer to the instructions in the Lenovo Features on Demand User's Guide. To download the document, go to , log in, and click Help.
  • Page 167 Lift and remove the system board from the server carefully. Note: When you remove the system board from the server, avoid touching the cable clips on the side of the chassis and the connectors on the system board. Do not damage any surrounding components inside the chassis.
  • Page 168 Either update the server with the latest RAID firmware or restore the pre-existing firmware from a CD image. See “Updating the firmware” on page Step 8. Update the UUID. See “Updating the Universal Unique Identifier (UUID)” on page Lenovo System x3250 M6 Installation and Service Guide...

  • Page 169: Internal Cable Routing

    “Updating the DMI/SMBIOS data” on page Step 10. Reactivate FoD. To activate FoD and install activation keys automatically, refer to the instructions is in the Features on Demand User's Guide. To download the document, go to https://fod.lenovo.com/ lkms , log in, and click Help.
  • Page 170 • Ensure the relevant cables pass through the cable clips. Figure 99. Operating temperature enhancement kit cable connection for the 2.5-inch hard disk drive model Figure 100. Operating temperature enhancement kit cable connection for the 3.5-inch hard disk drive model Lenovo System x3250 M6 Installation and Service Guide...
  • Page 171 Fixed power supply cable connection This topic provides information about the cable routing for the fixed power supply. Notes: • Ensure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board. •...
  • Page 172 • Ensure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board. • Ensure the power cable and Mini-SAS cable pass through the cable clips. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 173 Figure 103. Simple-swap HDD cable connection: 3.5-inch, onboard RAID, and fixed power supply Figure 104. Simple-swap HDD cable connection: 2.5-inch, onboard RAID, and fixed power supply Chapter 7 Removing and installing server components...
  • Page 174 • Ensure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board. • Ensure the relevant cables pass through the cable clips. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 175 Figure 106. Hot-swap HDD cable connection: 2.5-inch, ServeRAID SAS/SATA controller installed on the right side Figure 107. Hot-swap HDD cable connection: 2.5-inch, ServeRAID SAS/SATA controller installed on the left side Chapter 7 Removing and installing server components...
  • Page 176 : Connect to the connector 0 on the ServeRAID SAS/SATA controller and the four connectors on the hard-disk-drive backplate assembly. Notes: • The Mini-SAS cable has been installed to the hard-disk-drive backplate assembly by default. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 177 • Ensure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board. • Ensure the power cable and Mini-SAS cable pass through the cable clips. Figure 110. Simple-swap HDD cable connection: 2.5-inch, ServeRAID SAS/SATA controller installed on the right side Figure 111.
  • Page 178 : Connect to the backplane power connector on the system board and the power connector on the hard-disk-drive backplane. • : Connect to the connector 0 on the ServeRAID SAS/SATA controller and the Mini-SAS connector on the hard-disk-drive backplane. Notes: Lenovo System x3250 M6 Installation and Service Guide...
  • Page 179 • Ensure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board. • Ensure the relevant cables pass through the cable clips. Figure 114. Hot-swap HDD cable connection: four HDDs, ServeRAID SAS/SATA controller installed on the right side Figure 115.
  • Page 180 • Ensure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board. • Ensure the power cable and Mini-SAS cable pass through the cable clips. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 181 Figure 118. Simple-swap HDD cable connection: four HDDs, ServeRAID SAS/SATA controller installed on the right side Figure 119. Simple-swap HDD cable connection: four HDDs, ServeRAID SAS/SATA controller installed on the left side To connect cables for the server models with eight simple-swap hard disk drives, do the following: Chapter 7 Removing and installing server components...

  • Page 182: Completing The Parts Replacement

    “Installing the server cover” on page 3. Install the server into the rack. See the Rack Installation Instructions that comes with the server. 4. Reconnect the power cords. 5. Update the server configuration. Lenovo System x3250 M6 Installation and Service Guide...

  • Page 183: Instructions For Business Partners

    3. Save the DSA log as a file and send it to Lenovo. See “Sending DSA data to Lenovo” on page 169. 4. To ship the server, repackage it in the original undamaged packing material and observe Lenovo procedures for shipping. Support information for Business Partners is available at http://www.ibm.com/partnerworld...
  • Page 184 Lenovo System x3250 M6 Installation and Service Guide...

  • Page 185: Appendix A. Integrated Management Module 2.1 (Imm2.1) Error Messages

    • System: The event is the result of a system error or a configuration change. device is the specific device in the server that caused the event to be generated. Serviceable Specifies whether user action is required to correct the problem. CIM Information © Copyright Lenovo 2016, 2019...

  • Page 186: Imm Events That Automatically Notify Support

    [arg2],[arg3],[arg4],[arg5]) 80010202-0701ffff Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. (CMOS Battery) 80010902-0701ffff Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (SysBrd 12V) Lenovo System x3250 M6 Installation and Service Guide...
  • Page 187 Table 28. Events that automatically notify Support (continued) Automatically Message String Notify Support Event ID 806f0021-2201ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (No Op ROM Space) 806f0021-2582ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (All PCI Error) 806f0021-3001ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName].
  • Page 188 [MemoryElementName]. (DIMM 4) 806f050c-2581ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All DIMMS) 806f060d-0400ffff Array [ComputerSystemElementName] has failed. (Drive 806f060d-0401ffff Array [ComputerSystemElementName] has failed. (Drive 806f060d-0402ffff Array [ComputerSystemElementName] has failed. (Drive Lenovo System x3250 M6 Installation and Service Guide...

  • Page 189: List Of Imm Events

    Table 28. Events that automatically notify Support (continued) Automatically Message String Notify Support Event ID 806f060d-0403ffff Array [ComputerSystemElementName] has failed. (Drive 806f060d-0404ffff Array [ComputerSystemElementName] has failed. (Drive 806f060d-0405ffff Array [ComputerSystemElementName] has failed. (Drive 806f060d-0406ffff Array [ComputerSystemElementName] has failed. (Drive 806f060d-0407ffff Array [ComputerSystemElementName] has failed.
  • Page 190 • 40000004-00000000 : Ethernet Duplex setting modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where A user modifies the Ethernet Port duplex setting. May also be shown as 4000000400000000 or 0x4000000400000000 Severity Info Serviceable Automatically notify support Lenovo System x3250 M6 Installation and Service Guide...
  • Page 191 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0004 User Response Information only; no action is required. • 40000005-00000000 : Ethernet MTU setting modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port MTU setting. May also be shown as 4000000500000000 or 0x4000000500000000 Severity Info...
  • Page 192 • 40000009-00000000 : IP address of network interface modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where user modifies the IP address of a Management Controller. May also be shown as 4000000900000000 or 0x4000000900000000 Severity Info Lenovo System x3250 M6 Installation and Service Guide...
  • Page 193 Serviceable Automatically notify support Alert Category System - IMM Network event SNMP Trap ID CIM Information Prefix: IMM ID: 0009 User Response Information only; no action is required. • 4000000a-00000000 : IP subnet mask of network interface modified from [arg1] to [arg2] by user [arg3].
  • Page 194 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0013 User Response Complete the following steps until the problem is solved: 1. Make sure that the IMM network cable is connected. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 195 2. Make sure that there is a DHCP server on the network that can assign an IP address to the IMM. • 4000000e-00000000 : Remote Login Successful. Login ID: [arg1] from [arg2] at IP address [arg3]. This message is for the use case where a user successfully logs in to a Management Controller. May also be shown as 4000000e00000000 or 0x4000000e00000000 Severity Info...
  • Page 196 This message is for the use case where a remote user has failed to establish a remote control session from a Web browser session. May also be shown as 4000001200000000 or 0x4000001200000000 Severity Lenovo System x3250 M6 Installation and Service Guide...
  • Page 197 Info Serviceable Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0018 User Response Make sure that the correct login ID and password are being used. • 40000013-00000000 : Remote access attempt failed. Invalid userid or password received. Userid is [arg1] from TELNET client at IP address [arg2].
  • Page 198 This message is for the use case where a Management Controller IP address and configuration has been assigned by the DHCP server. May also be shown as 4000001600000000 or 0x4000001600000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0022 Lenovo System x3250 M6 Installation and Service Guide...
  • Page 199 User Response Information only; no action is required. • 40000017-00000000 : ENET[[arg1]] IP-Cfg:HstName=[arg2], IP@=[arg3] ,NetMsk=[arg4], GW@= [arg5]. This message is for the use case where a Management Controller IP address and configuration has been assigned statically using user data. May also be shown as 4000001700000000 or 0x4000001700000000 Severity Info Serviceable...
  • Page 200 This message is for the use case where a user restores a Management Controller configuration from a file. May also be shown as 4000001b00000000 or 0x4000001b00000000 Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3250 M6 Installation and Service Guide...
  • Page 201 none SNMP Trap ID CIM Information Prefix: IMM ID: 0027 User Response Information only; no action is required. • 4000001c-00000000 : Watchdog [arg1] Screen Capture Occurred. This message is for the use case where an operating system error has occurred and the screen was captured.
  • Page 202 The Management Controller is unable to match its firmware to the server. This message is for the use case where a Management Controller firmware version does not match the server. May also be shown as 4000001f00000000 or 0x4000001f00000000 Severity Error Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 203 Automatically notify support Alert Category System - other SNMP Trap ID CIM Information Prefix: IMM ID: 0031 User Response Update the IMM firmware to a version that the server supports. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  • Page 204 Power Backplane, Integrated System Management Processor, or Remote Expansion Enclosure Processor) from the interface and IP address ( %d. May also be shown as 4000002300000000 or 0x4000002300000000 Severity Info Serviceable Automatically notify support Alert Category none Lenovo System x3250 M6 Installation and Service Guide...
  • Page 205 SNMP Trap ID CIM Information Prefix: IMM ID: 0035 User Response Information only; no action is required. • 40000024-00000000 : Flash of [arg1] from [arg2] failed for user [arg3]. This message is for the use case where a user has not flashed the firmware component from the interface and IP address due to a failure.
  • Page 206 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4. Disable the watchdog. 5. Check the integrity of the installed operating system. • 40000028-00000000 : Management Controller Test Alert Generated by [arg1]. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 207 This message is for the use case where a user has generated a Test Alert. May also be shown as 4000002800000000 or 0x4000002800000000 Severity Info Serviceable Automatically notify support Alert Category System - other SNMP Trap ID CIM Information Prefix: IMM ID: 0040 User Response Information only;...
  • Page 208 • 4000002c-00000000 : Domain Source changed to [arg1] by user [arg2]. Domain source changed by user May also be shown as 4000002c00000000 or 0x4000002c00000000 Severity Info Serviceable Automatically notify support Alert Category none Lenovo System x3250 M6 Installation and Service Guide...
  • Page 209 SNMP Trap ID CIM Information Prefix: IMM ID: 0044 User Response Information only; no action is required. • 4000002d-00000000 : DDNS setting changed to [arg1] by user [arg2]. DDNS setting changed by user May also be shown as 4000002d00000000 or 0x4000002d00000000 Severity Info Serviceable...
  • Page 210 Information only; no action is required. • 40000031-00000000 : IPv6 static IP configuration enabled by user [arg1]. IPv6 static address assignment method is enabled by user May also be shown as 4000003100000000 or 0x4000003100000000 Severity Info Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 211 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0049 User Response Information only; no action is required. • 40000032-00000000 : IPv6 DHCP enabled by user [arg1]. IPv6 DHCP assignment method is enabled by user May also be shown as 4000003200000000 or 0x4000003200000000 Severity Info...
  • Page 212 Information only; no action is required. • 40000036-00000000 : IPv6 stateless auto-configuration disabled by user [arg1]. IPv6 statless auto-assignment method is disabled by user May also be shown as 4000003600000000 or 0x4000003600000000 Severity Lenovo System x3250 M6 Installation and Service Guide...
  • Page 213 Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0054 User Response Information only; no action is required. • 40000037-00000000 : ENET[[arg1]] IPv6-LinkLocal:HstName=[arg2], IP@=[arg3] ,Pref=[arg4]. IPv6 Link Local address is active May also be shown as 4000003700000000 or 0x4000003700000000 Severity Info Serviceable...
  • Page 214 May also be shown as 4000003a00000000 or 0x4000003a00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0058 User Response Information only; no action is required. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 215 • 4000003b-00000000 : DHCPv6 failure, no IP address assigned. S DHCP6 server fails to assign an IP address to a Management Controller. May also be shown as 4000003b00000000 or 0x4000003b00000000 Severity Warning Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0059 User Response...
  • Page 216 • 4000003f-00000000 : Web-HTTP port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Web HTTP port number May also be shown as 4000003f00000000 or 0x4000003f00000000 Severity Info Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 217 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0063 User Response Information only; no action is required. • 40000040-00000000 : Web-HTTPS port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Web HTTPS port number May also be shown as 4000004000000000 or 0x4000004000000000 Severity Info...
  • Page 218 • 40000044-00000000 : SNMP Traps port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the SNMP Traps port number May also be shown as 4000004400000000 or 0x4000004400000000 Severity Lenovo System x3250 M6 Installation and Service Guide...
  • Page 219 Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0068 User Response Information only; no action is required. • 40000045-00000000 : Syslog port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Syslog receiver port number May also be shown as 4000004500000000 or 0x4000004500000000 Severity Info...
  • Page 220 May also be shown as 4000004800000000 or 0x4000004800000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0072 User Response Information only; no action is required. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 221 • 40000049-00000000 : SNMP [arg1] enabled by user [arg2]. A user enabled SNMPv1 or SNMPv3 or Traps May also be shown as 4000004900000000 or 0x4000004900000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0073 User Response Information only;...
  • Page 222 • 4000004d-00000000 : LDAP set by user [arg1]: RootDN=[arg2], UIDSearchAttribute=[arg3], BindingMethod=[arg4], EnhancedRBS=[arg5], TargetName=[arg6], GroupFilter=[arg7], GroupAttribute=[arg8], LoginAttribute=[arg9]. A user configured an LDAP Miscellaneous setting May also be shown as 4000004d00000000 or 0x4000004d00000000 Severity Info Serviceable Automatically notify support Alert Category none Lenovo System x3250 M6 Installation and Service Guide...
  • Page 223 SNMP Trap ID CIM Information Prefix: IMM ID: 0077 User Response Information only; no action is required. • 4000004e-00000000 : Serial Redirection set by user [arg1]: Mode=[arg2], BaudRate=[arg3], StopBits=[arg4], Parity=[arg5], SessionTerminateSequence=[arg6]. A user configured the Serial Port mode May also be shown as 4000004e00000000 or 0x4000004e00000000 Severity Info Serviceable...
  • Page 224 • 40000052-00000000 : Server [arg1] scheduled for [arg2] at [arg3] by user [arg4]. A user configured a Server Power action at a specific time May also be shown as 4000005200000000 or 0x4000005200000000 Severity Info Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 225 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0082 User Response Information only; no action is required. • 40000053-00000000 : Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4]. A user configured a recurring Server Power Action May also be shown as 4000005300000000 or 0x4000005300000000 Severity Info...
  • Page 226 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0086 User Response Information only; no action is required. • 40000057-00000000 : Telnet [arg1] by user [arg2]. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 227 A user enables or disables Telnet services May also be shown as 4000005700000000 or 0x4000005700000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0087 User Response Information only; no action is required. •...
  • Page 228 • 4000005b-00000000 : Secure Web services (HTTPS) [arg1] by user [arg2]. A user enables or disables Secure web services May also be shown as 4000005b00000000 or 0x4000005b00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID Lenovo System x3250 M6 Installation and Service Guide...
  • Page 229 CIM Information Prefix: IMM ID: 0091 User Response Information only; no action is required. • 4000005c-00000000 : Secure CIM/XML(HTTPS) [arg1] by user [arg2]. A user enables or disables Secure CIM/XML services May also be shown as 4000005c00000000 or 0x4000005c00000000 Severity Info Serviceable Automatically notify support...
  • Page 230 • 40000060-00000000 : License key for [arg1] added by user [arg2]. A user installs License Key May also be shown as 4000006000000000 or 0x4000006000000000 Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3250 M6 Installation and Service Guide...
  • Page 231 none SNMP Trap ID CIM Information Prefix: IMM ID: 0096 User Response Information only; no action is required. • 40000061-00000000 : License key for [arg1] removed by user [arg2]. A user removes a License Key May also be shown as 4000006100000000 or 0x4000006100000000 Severity Info Serviceable...
  • Page 232 CIM Information Prefix: IMM ID: 0100 User Response Information only; no action is required. • 40000065-00000000 : User [arg1] removed. A user account was deleted May also be shown as 4000006500000000 or 0x4000006500000000 Lenovo System x3250 M6 Installation and Service Guide...
  • Page 233 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0101 User Response Information only; no action is required. • 40000066-00000000 : User [arg1] password modified. A user account was changed May also be shown as 4000006600000000 or 0x4000006600000000 Severity Info Serviceable...
  • Page 234 May also be shown as 4000006900000000 or 0x4000006900000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0105 User Response Information only; no action is required. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 235 • 4000006a-00000000 : SSH Client key added for user [arg1]. User locally defined an SSH Client key May also be shown as 4000006a00000000 or 0x4000006a00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0106 User Response Information only;...
  • Page 236 [arg2], RetryInterval=[arg3], EntryInterval=[arg4]. A user changes the Global Event Notification settings. May also be shown as 4000006e00000000 or 0x4000006e00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Lenovo System x3250 M6 Installation and Service Guide...
  • Page 237 Prefix: IMM ID: 0110 User Response Information only; no action is required. • 4000006f-00000000 : Alert Recipient Number [arg1] updated: Name=[arg2], DeliveryMethod=[arg3], Address=[arg4], IncludeLog=[arg5], Enabled=[arg6], EnabledAlerts=[arg7], AllowedFilters=[arg8]. A user adds or updates an Alert Recipient May also be shown as 4000006f00000000 or 0x4000006f00000000 Severity Info Serviceable...
  • Page 238 Information only; no action is required. • 40000073-00000000 : The maximum power cap value changed from [arg1] watts to [arg2] watts. Maximum Power Cap value changed May also be shown as 4000007300000000 or 0x4000007300000000 Severity Info Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 239 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0115 User Response Information only; no action is required. • 40000074-00000000 : The soft minimum power cap value changed from [arg1] watts to [arg2] watts. Soft Minimum Power Cap value changed May also be shown as 4000007400000000 or 0x4000007400000000 Severity Info...
  • Page 240 Prefix: IMM ID: 0119 User Response Information only; no action is required. • 40000078-00000000 : Power capping was deactivated by user [arg1]. Power capping deactivated by user May also be shown as 4000007800000000 or 0x4000007800000000 Lenovo System x3250 M6 Installation and Service Guide...
  • Page 241 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0120 User Response Information only; no action is required. • 40000079-00000000 : Static Power Savings mode has been turned on by user [arg1]. Static Power Savings mode turned on by user May also be shown as 4000007900000000 or 0x4000007900000000 Severity...
  • Page 242 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0124 User Response Information only; no action is required. • 4000007d-00000000 : Power cap and external throttling occurred. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 243 Power cap and external throttling occurred May also be shown as 4000007d00000000 or 0x4000007d00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0125 User Response Information only; no action is required. •...
  • Page 244 • 40000081-00000000 : PXE boot requested by user [arg1]. PXE boot requested May also be shown as 4000008100000000 or 0x4000008100000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0129 Lenovo System x3250 M6 Installation and Service Guide...
  • Page 245 User Response Information only; no action is required. • 40000082-00000000 : The measured power value has returned below the power cap value. Power exceeded cap recovered May also be shown as 4000008200000000 or 0x4000008200000000 Severity Info Serviceable Automatically notify support Alert Category Warning - Power SNMP Trap ID...
  • Page 246 • 40000086-00000000 : Test Call Home Generated by user [arg1]. Test Call Home generated by user. May also be shown as 4000008600000000 or 0x4000008600000000 Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3250 M6 Installation and Service Guide...
  • Page 247 CIM Information Prefix: IMM ID: 0135 User Response Lenovo Support will address the problem. • 40000088-00000000 : Management Controller [arg1]: Configuration restoration from a file by user [arg2] completed. This message is for the use case where a user restores a Management Controller configuration from a file and it completes.
  • Page 248 May also be shown as 4000008a00000000 or 0x4000008a00000000 Severity Error Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0138 User Response Lenovo System x3250 M6 Installation and Service Guide...
  • Page 249 1. Turn off the server and disconnect it from the power source. You must disconnect the server from ac power to reset the IMM. 2. After 45 seconds, reconnect the server to the power source and turn on the server. 3.
  • Page 250 Lenovo Support will address the problem. • 4000008f-00000000 : The bare metal connection process has been started. Bare Metal Connection process has been started May also be shown as 4000008f00000000 or 0x4000008f00000000 Severity Info Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 251 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0143 User Response Information only; no action is required. • 40000090-00000000 : The bare metal update application reports a status of [arg1]. Bare Metal Update Application Status May also be shown as 4000009000000000 or 0x4000009000000000 Severity Info...
  • Page 252 • 40000094-00000000 : User [arg1] has generated a new encryption key pair and installed a self- signed certificate for the TKLM client. User generated a new encryption key pair and installed a self-signed certificate for the TKLM client Lenovo System x3250 M6 Installation and Service Guide...
  • Page 253 May also be shown as 4000009400000000 or 0x4000009400000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0148 User Response Information only; no action is required. • 40000095-00000000 : User [arg1] has generated a new encryption key and certificate signing request for the TKLM client.
  • Page 254 UEFI Definitions change has been detected May also be shown as 4000009800000000 or 0x4000009800000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0152 Lenovo System x3250 M6 Installation and Service Guide...
  • Page 255 User Response Information only; no action is required. • 40000099-00000000 : Security: Userid: [arg1] had [arg2] login failures from IPMI client at IP address [arg3]. This message is for the use case where a user has failed to log in to a Management Controller from IPMI. May also be shown as 4000009900000000 or 0x4000009900000000 Severity Info...
  • Page 256 • 4000009d-00000000 : Login ID: [arg1] from [arg2] at IP address [arg3] has logged off. This message is for the use case where a user has logged off of a Management Controller. May also be shown as 4000009d00000000 or 0x4000009d00000000 Severity Info Serviceable Automatically notify support Lenovo System x3250 M6 Installation and Service Guide...
  • Page 257 Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0157 User Response Information only; no action is required. • 4000009e-00000000 : Login ID: [arg1] from [arg2] at IP address [arg3] has been logged off. This message is for the use case where a user has been logged off of a Management Controller. May also be shown as 4000009e00000000 or 0x4000009e00000000 Severity Info...
  • Page 258 Information only; no action is required. • 400000a2-00000000 : User [arg1] has [arg2] file [arg3] from [arg4]. User has mounted/unmounted file from URL or server May also be shown as 400000a200000000 or 0x400000a200000000 Severity Info Lenovo System x3250 M6 Installation and Service Guide...
  • Page 259 Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0162 User Response Information only; no action is required. • 400000a3-00000000 : User [arg1] has set the SMTP Server reverse-path to [arg2]. User set SMTP Server reverse-path address May also be shown as 400000a300000000 or 0x400000a300000000 Severity Info...
  • Page 260 Information only; no action is required. • 400000a7-00000000 : The server is restarted by chassis control command. Server is restarted by chassis control command May also be shown as 400000a700000000 or 0x400000a700000000 Lenovo System x3250 M6 Installation and Service Guide...
  • Page 261 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0167 User Response Information only; no action is required. • 400000a8-00000000 : The server was reset via pushbutton. Server was reset via pushbutton May also be shown as 400000a800000000 or 0x400000a800000000 Severity Info...
  • Page 262 May also be shown as 400000ab00000000 or 0x400000ab00000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0171 User Response Information only; no action is required. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 263 • 400000ac-00000000 : The server was automatically powered on because the power restore policy is set to always restore.. Server was automatically powered on because the power restore policy is set to always restore. May also be shown as 400000ac00000000 or 0x400000ac00000000 Severity Info Serviceable...
  • Page 264 Information only; no action is required. • 400000b0-00000000 : The server was soft reset. Server was soft reset May also be shown as 400000b000000000 or 0x400000b000000000 Severity Info Serviceable Automatically notify support Alert Category System - Other Lenovo System x3250 M6 Installation and Service Guide...
  • Page 265 SNMP Trap ID CIM Information Prefix: IMM ID: 0176 User Response Information only; no action is required. • 400000b1-00000000 : The server was powered up via Real Time Clock (scheduled power on). Server was powered up via Real Time Clock (scheduled power on) May also be shown as 400000b100000000 or 0x400000b100000000 Severity Info...
  • Page 266 Information only; no action is required. • 400000b5-00000000 : The server was powered off when the watchdog expired. Server was powered off when the watchdog expired. May also be shown as 400000b500000000 or 0x400000b500000000 Severity Info Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 267 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0181 User Response Information only; no action is required. • 400000b6-00000000 : The server stayed powered off because the power restore policy is set to always restore..
  • Page 268 Information only; no action is required. • 400000ba-00000000 : Management Controller [arg1] reset was initiated due to Power-On-Reset. Management Controller reset was initiated due to Power-On-Reset May also be shown as 400000ba00000000 or 0x400000ba00000000 Lenovo System x3250 M6 Installation and Service Guide...
  • Page 269 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0186 User Response Information only; no action is required. • 400000bb-00000000 : Management Controller [arg1] reset was initiated by PRESET. Management Controller reset was initiated by PRESET May also be shown as 400000bb00000000 or 0x400000bb00000000 Severity Info...
  • Page 270 Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0190 User Response Information only; no action is required. • 400000bf-00000000 : Operating System status has changed to [arg1]. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 271 Operating System status change May also be shown as 400000bf00000000 or 0x400000bf00000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0191 User Response Information only; no action is required. •...
  • Page 272 IMM failed to log a previous event. May also be shown as 400000c400000000 or 0x400000c400000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0196 Lenovo System x3250 M6 Installation and Service Guide...
  • Page 273 User Response Information only; no action is required. • 400000c5-00000000 : UEFI deployment boot mode is enabled for NextBoot. UEFI deployment boot mode is enabled for NextBoot May also be shown as 400000c500000000 or 0x400000c500000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
  • Page 274 • 400000ca-00000000 : Battery error was detected by RAID controller. The battery unit needs replacement.([arg1],[arg2],[arg3],[arg4],[arg5]) Battery error was detected by RAID controller May also be shown as 400000ca00000000 or 0x400000ca00000000 Severity Info Serviceable Automatically notify support Alert Category System - Other Lenovo System x3250 M6 Installation and Service Guide...
  • Page 275 SNMP Trap ID CIM Information Prefix: IMM ID: 0202 User Response Check storage documentation by LSI Event ID. • 400000cb-00000000 : The RAID controller has problem with the battery. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller has problem with the battery May also be shown as 400000cb00000000 or 0x400000cb00000000 Severity Info...
  • Page 276 • 400000cf-00000000 : Enclosure issue detected with one or more units. Please check the enclosure units to repair the problem.([arg1],[arg2],[arg3],[arg4],[arg5]) Enclosure issue detected with one or more units May also be shown as 400000cf00000000 or 0x400000cf00000000 Lenovo System x3250 M6 Installation and Service Guide...
  • Page 277 SNMP Trap ID CIM Information Prefix: IMM ID: 0207 User Response Lenovo Support will address the problem. • 400000d0-00000000 : Connectivity issue detected with the enclosure. Please check your cable configurations to repair the problem.([arg1],[arg2],[arg3],[arg4],[arg5]) Connectivity issue detected with the enclosure...
  • Page 278 One or more virtual drive are in abnormal status that may cause unavailable virtual drive May also be shown as 400000d300000000 or 0x400000d300000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3250 M6 Installation and Service Guide...
  • Page 279 CIM Information Prefix: IMM ID: 0211 User Response Check storage documentation by LSI Event ID. • 400000d4-00000000 : The RAID controller detected one or more possible configuration problem within the subsystem. Please check the event logs and if events are targeted to the same disk then replace the drive.
  • Page 280 (CMOS Battery) This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has asserted. May also be shown as 800100020701ffff or 0x800100020701ffff Lenovo System x3250 M6 Installation and Service Guide...
  • Page 281 Severity Warning Serviceable Automatically notify support Alert Category Warning - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0476 User Response Replace the system battery. • 80010202-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. (CMOS Battery) This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted.
  • Page 282 1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system board. 2. Replace the failing fan. (n = fan number) • 80010204-1d03ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. (Fan 3 Tach) Lenovo System x3250 M6 Installation and Service Guide...
  • Page 283 This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted. May also be shown as 800102041d03ffff or 0x800102041d03ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0480...
  • Page 284 2. Ensure the air baffle is installed correctly. 3. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 285 • 80010701-0705ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. (CPU VRM Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107010705ffff or 0x800107010705ffff Severity Warning Serviceable...
  • Page 286 May also be shown as 800109010701ffff or 0x800109010701ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response Lenovo System x3250 M6 Installation and Service Guide...
  • Page 287 1. Reduce the ambient temperature. 2. Ensure the air baffle is installed correctly. 3. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. • 80010901-0704ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted.
  • Page 288 This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109012d01ffff or 0x800109012d01ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature Lenovo System x3250 M6 Installation and Service Guide...
  • Page 289 SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response 1. Reduce the ambient temperature. 2. Ensure the air baffle is installed correctly. 3. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.
  • Page 290 3. Make sure that the heat sink for microprocessor n is installed correctly. 4. (Trained technician only) Replace system board. • 80010b01-0705ffff : Numeric sensor [NumericSensorElementName] going high (upper non- recoverable) has asserted. (CPU VRM Temp) Lenovo System x3250 M6 Installation and Service Guide...
  • Page 291 This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b010705ffff or 0x80010b010705ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0498 User Response...
  • Page 292 This message is for the use case when an implementation has detected a Sensor has deasserted. May also be shown as 800300062101ffff or 0x800300062101ffff Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3250 M6 Installation and Service Guide...
  • Page 293 System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0509 User Response No action; information only. • 80030012-2301ffff : Sensor [SensorElementName] has deasserted. (OS RealTime Mod) This message is for the use case when an implementation has detected a Sensor has deasserted. May also be shown as 800300122301ffff or 0x800300122301ffff Severity Info...
  • Page 294 2. Reduce the total power consumption by removing newly added or unused option like drives or adapters. • 80030112-0601ffff : Sensor [SensorElementName] has asserted. (SMM Mode) This message is for the use case when an implementation has detected a Sensor has asserted. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 295 May also be shown as 800301120601ffff or 0x800301120601ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0508 User Response 1. Replace the power supply with higher rated power. 2. Reduce the total power consumption by removing newly added or unused option like drives or adapters.
  • Page 296 (GPT Status) This message is for the use case when an implementation has detected a Sensor transitioned to non- critical from normal. May also be shown as 8007010f2201ffff or 0x8007010f2201ffff Severity Warning Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 297 Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response Complete the following step to solve PCI I/O resource errors: 1. Go to F1 Setup-> System Settings-> Device and I/O ports-> PCI 64 bit Resource and choose enable.
  • Page 298 (CPU 1 OverTemp) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702010301ffff or 0x800702010301ffff Lenovo System x3250 M6 Installation and Service Guide...
  • Page 299 Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
  • Page 300 May also be shown as 800702040a02ffff or 0x800702040a02ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 Lenovo System x3250 M6 Installation and Service Guide...
  • Page 301 1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the power- supply fan. 2. Use the Lenovo Power Configurator utility to ensure current system power consumption is under limitation. For more information and to download the utility, go to https://www.ibm.com/support/ entry/myportal/docdisplay?lndocid=LNVO-PWRCONF.
  • Page 302 1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the power- supply fan. 2. Use the Lenovo Power Configurator utility to ensure current system power consumption is under limitation. For more information and to download the utility, go to https://www.ibm.com/support/ entry/myportal/docdisplay?lndocid=LNVO-PWRCONF.
  • Page 303 SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. If enabling TXT is not required, disable TXT from the Setup Utility. 2. If enabling TXT is required, verify that the TPM is enabled and activated from the Setup Utility. 3.
  • Page 304 (ME Error) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702282e01ffff or 0x800702282e01ffff Severity Error Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 305 Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response If the specified sensor is IPMB IO Error, Me Error or ME Flash Error, complete the following steps until the problem is solved: 1.
  • Page 306 If the specified sensor is PS n 12V OC Fault, complete the following steps until the problem is solved: 1. Use the Lenovo Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to https://www.ibm.com/support/entry/ myportal/docdisplay?lndocid=LNVO-PWRCONF.
  • Page 307 If the specified sensor is PS n 12V OC Fault, complete the following steps until the problem is solved: 1. Use the Lenovo Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to https://www.ibm.com/support/entry/ myportal/docdisplay?lndocid=LNVO-PWRCONF.
  • Page 308 This message is for the use case when an implementation has detected a Device was removed. May also be shown as 800800253701ffff or 0x800800253701ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0537 Lenovo System x3250 M6 Installation and Service Guide...
  • Page 309 User Response No action; information only. • 80080125-3701ffff : Device [LogicalDeviceElementName] has been added. (Thermal Board) This message is for the use case when an implementation has detected a Device was inserted. May also be shown as 800801253701ffff or 0x800801253701ffff Severity Info Serviceable...
  • Page 310 This message is for the use case when an implementation has detected a Processor Failed - IERR Condition. May also be shown as 806f00070301ffff or 0x806f00070301ffff Severity Error Serviceable Automatically notify support Lenovo System x3250 M6 Installation and Service Guide...
  • Page 311 Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0042 User Response 1. Make sure that the latest level of firmware and device drivers are installed for all adapters and standard devices, such as Ethernet, SCSI, and SAS. Important: Some cluster solutions require specific code levels or coordinated code updates.
  • Page 312 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0400ffff or 0x806f000d0400ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3250 M6 Installation and Service Guide...
  • Page 313 CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0401ffff : The Drive [StorageVolumeElementName] has been added. (Drive 1) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0401ffff or 0x806f000d0401ffff Severity Info...
  • Page 314 • 806f000d-0405ffff : The Drive [StorageVolumeElementName] has been added. (Drive 5) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0405ffff or 0x806f000d0405ffff Severity Info Serviceable Automatically notify support Lenovo System x3250 M6 Installation and Service Guide...
  • Page 315 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0406ffff : The Drive [StorageVolumeElementName] has been added. (Drive 6) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0406ffff or 0x806f000d0406ffff Severity Info...
  • Page 316 If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 317 4. Remove components one at a time, restarting the server each time, to see if the problem goes away. 5. If the problem remains, (trained technician only) replace the system board. Firmware Error : Sys Boot Status : • 806f000f-220102ff : Subsystem [MemoryElementName] has insufficient memory for operation. (ABR Status) This message is for the use case when an implementation has detected that the usable Memory is insufficient for operation.
  • Page 318 This message is for the use case when an implementation has detected that System Firmware Error Unrecoverable Keyboard failure has occurred. May also be shown as 806f000f220107ff or 0x806f000f220107ff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID Lenovo System x3250 M6 Installation and Service Guide...
  • Page 319 CIM Information Prefix: PLAT ID: 0764 User Response This is a UEFI detected event. The UEFI(POST) error for this event can be found in the logged IMM message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section of the Information Center for the appropriate user response.
  • Page 320 • 806f000f-2201ffff : The System [ComputerSystemElementName] encountered a POST Error. (ABR Status) This message is for the use case when an implementation has detected a Post Error. May also be shown as 806f000f2201ffff or 0x806f000f2201ffff Severity Error Serviceable Automatically notify support Lenovo System x3250 M6 Installation and Service Guide...
  • Page 321 Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0184 User Response This is a UEFI detected event. The UEFI(POST) error code for this event can be found in the logged IMM message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section of the Information Center for the appropriate user response.
  • Page 322 [ComputerSystemElementName]. (All PCI Error) This message is for the use case when an implementation has detected a Fault in a slot. May also be shown as 806f00212582ffff or 0x806f00212582ffff Severity Error Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 323 Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0330 User Response 1. Check the PCI LED. 2. Reseat the affected adapters and riser card. 3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require specific code levels or coordinated code updates.
  • Page 324 This message is for the use case when an implementation has detected a Watchdog Timer Expired. May also be shown as 806f00232101ffff or 0x806f00232101ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3250 M6 Installation and Service Guide...
  • Page 325 CIM Information Prefix: PLAT ID: 0368 User Response No action; information only. • 806f0107-0301ffff : An Over-Temperature Condition has been detected on [ProcessorElementName]. (CPU 1) This message is for the use case when an implementation has detected an Over-Temperature Condition Detected for Processor.
  • Page 326 This message is for the use case when an implementation has detected a Power Unit that has been power cycled. May also be shown as 806f01091301ffff or 0x806f01091301ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0108 Lenovo System x3250 M6 Installation and Service Guide...
  • Page 327 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 328 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 329 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 330 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 331 8. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10. If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server to the power source and restart the server. 9. (Trained Service technician only) Replace the affected microprocessor. One of the DIMMs : •...
  • Page 332 This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0403ffff or 0x806f010d0403ffff Severity Error Serviceable Automatically notify support Lenovo System x3250 M6 Installation and Service Guide...
  • Page 333 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
  • Page 334 • 806f010d-0407ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 7) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 335 May also be shown as 806f010d0407ffff or 0x806f010d0407ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2.
  • Page 336 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0370 User Response No action; information only. • 806f0125-1001ffff : [ManagedElementName] detected as absent. (PCI Riser 1) Lenovo System x3250 M6 Installation and Service Guide...
  • Page 337 This message is for the use case when an implementation has detected a Managed Element is Absent. May also be shown as 806f01251001ffff or 0x806f01251001ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0392 User Response If there is no GPU/storage tray installed in the system, then the log event is a normal condition.
  • Page 338 This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0401ffff or 0x806f020d0401ffff Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Lenovo System x3250 M6 Installation and Service Guide...
  • Page 339 Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.
  • Page 340 • 806f020d-0405ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 5) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0405ffff or 0x806f020d0405ffff Severity Warning Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 341 Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
  • Page 342 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) Lenovo System x3250 M6 Installation and Service Guide...
  • Page 343 • 806f0223-2101ffff : Powering off system [ComputerSystemElementName] initiated by [WatchdogElementName]. (IPMI Watchdog) This message is for the use case when an implementation has detected a Poweroff by Watchdog has occurred. May also be shown as 806f02232101ffff or 0x806f02232101ffff Severity Info Serviceable Automatically notify support Alert Category...
  • Page 344 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
  • Page 345 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
  • Page 346 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
  • Page 347 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
  • Page 348 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
  • Page 349 May also be shown as 806f030d0401ffff or 0x806f030d0401ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0170 User Response No action; information only. • 806f030d-0402ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 2) This message is for the use case when an implementation has detected a Hot Spare has been Enabled.
  • Page 350 May also be shown as 806f030d0405ffff or 0x806f030d0405ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0170 User Response No action; information only. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 351 • 806f030d-0406ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 6) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0406ffff or 0x806f030d0406ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
  • Page 352 This message is for the use case when an implementation has detected a Power Cycle by Watchdog occurred. May also be shown as 806f03232101ffff or 0x806f03232101ffff Severity Info Serviceable Automatically notify support Lenovo System x3250 M6 Installation and Service Guide...
  • Page 353 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility.
  • Page 354 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility.
  • Page 355 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility.
  • Page 356 Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0062 User Response 1. Check the CPU LED. See more information about the CPU LED in Light path diagnostics. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 357 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 358 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 359 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 360 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 361 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3.
  • Page 362 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. 6. Replace the hard disk drive that is indicated by a lit status LED. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 363 • 806f050d-0404ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 4) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0404ffff or 0x806f050d0404ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
  • Page 364 This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0407ffff or 0x806f050d0407ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 Lenovo System x3250 M6 Installation and Service Guide...
  • Page 365 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5.
  • Page 366 4. Remove components one at a time, restarting the server each time, to see if the problem goes away. 5. If the problem remains, (trained service technician) replace the system board. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 367 • 806f0607-0301ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has asserted. (CPU 1) This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted. May also be shown as 806f06070301ffff or 0x806f06070301ffff Severity Error Serviceable...
  • Page 368 Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 369 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. • 806f060d-0403ffff : Array [ComputerSystemElementName] has failed. (Drive 3) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0403ffff or 0x806f060d0403ffff Severity Error...
  • Page 370 This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0406ffff or 0x806f060d0406ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 Lenovo System x3250 M6 Installation and Service Guide...
  • Page 371 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5.
  • Page 372 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2002ffff or 0x806f070c2002ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID Lenovo System x3250 M6 Installation and Service Guide...
  • Page 373 CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-2003ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected.
  • Page 374 May also be shown as 806f070d0400ffff or 0x806f070d0400ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 375 • 806f070d-0401ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0401ffff or 0x806f070d0401ffff Severity Info Serviceable Automatically notify support...
  • Page 376 • 806f070d-0405ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0405ffff or 0x806f070d0405ffff Severity Info Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 377 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-0406ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
  • Page 378 This message is for the use case when an implementation has detected a Successful Software or Firmware Change. May also be shown as 806f072b2101ffff or 0x806f072b2101ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Lenovo System x3250 M6 Installation and Service Guide...
  • Page 379 Prefix: PLAT ID: 0450 User Response No action; information only. IMM Recovery : • 806f072b-2201ffff : A successful software or firmware change was detected on system [ComputerSystemElementName]. (Bkup Auto Update) This message is for the use case when an implementation has detected a Successful Software or Firmware Change.
  • Page 380 May also be shown as 806f08132584ffff or 0x806f08132584ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0240 User Response 1. Check the system-event log. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 381 2. (Trained technician only) Remove the failing microprocessor from the system board (see Removing a microprocessor and heat sink). 3. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  • Page 382 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) Lenovo System x3250 M6 Installation and Service Guide...
  • Page 383 • 806f090c-2004ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 4) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2004ffff or 0x806f090c2004ffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
  • Page 384 Memory that has been Detected. May also be shown as 806f0a0c2002ffff or 0x806f0a0c2002ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response Lenovo System x3250 M6 Installation and Service Guide...
  • Page 385 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed. 2. Make sure that ambient temperature is within the specifications. 3.
  • Page 386 This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted. May also be shown as 810102020701ffff or 0x810102020701ffff Severity Info Serviceable Automatically notify support Lenovo System x3250 M6 Installation and Service Guide...
  • Page 387 Alert Category Critical - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0481 User Response No action; information only. SysBrd 12V : SysBrd 3.3V : SysBrd 5V : • 81010204-1d01ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted.
  • Page 388 May also be shown as 810102041d04ffff or 0x810102041d04ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0481 User Response No action; information only. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 389 • 81010701-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (Ambient 1 Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107010701ffff or 0x810107010701ffff Severity Info Serviceable...
  • Page 390 (PCH Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107012d01ffff or 0x810107012d01ffff Severity Info Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 391 Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. • 81010901-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (Ambient 1 Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted.
  • Page 392 This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109012701ffff or 0x810109012701ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Lenovo System x3250 M6 Installation and Service Guide...
  • Page 393 Prefix: PLAT ID: 0495 User Response No action; information only. • 81010901-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (PCH Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted.
  • Page 394 • 81010b01-0705ffff : Numeric sensor [NumericSensorElementName] going high (upper non- recoverable) has deasserted. (CPU VRM Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 395 May also be shown as 81010b010705ffff or 0x81010b010705ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. • 81010b01-2701ffff : Numeric sensor [NumericSensorElementName] going high (upper non- recoverable) has deasserted.
  • Page 396 This message is for the use case when an implementation has detected a Sensor has asserted. May also be shown as 810300122301ffff or 0x810300122301ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3250 M6 Installation and Service Guide...
  • Page 397 CIM Information Prefix: PLAT ID: 0508 User Response No action; information only. • 81030021-0782ffff : Sensor [SensorElementName] has asserted. (PCIe Dev LK Down) This message is for the use case when an implementation has detected a Sensor has asserted. May also be shown as 810300210782ffff or 0x810300210782ffff Severity Info Serviceable...
  • Page 398 This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. May also be shown as 8107010d2582ffff or 0x8107010d2582ffff Severity Info Serviceable Automatically notify support Lenovo System x3250 M6 Installation and Service Guide...
  • Page 399 Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0521 User Response No action; information only. • 8107010f-2201ffff : Sensor [SensorElementName] has deasserted the transition from normal to non-critical state. (GPT Status) This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal.
  • Page 400 May also be shown as 810702010301ffff or 0x810702010301ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 401 • 81070202-0701ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (SysBrd Vol Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702020701ffff or 0x810702020701ffff Severity Info Serviceable...
  • Page 402 (PS 2 Therm Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702080a02ffff or 0x810702080a02ffff Severity Info Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 403 Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 8107020d-2582ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (RAID Vol State) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
  • Page 404 This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702142201ffff or 0x810702142201ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Lenovo System x3250 M6 Installation and Service Guide...
  • Page 405 Prefix: PLAT ID: 0523 User Response No action; information only. • 81070219-0701ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (SysBrd Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
  • Page 406 • 81070608-0a01ffff : Sensor [SensorElementName] has deasserted the transition to non- recoverable. (PS1 12V OC Fault) This message is for the use case when an implementation has detected that the Sensor transition to non- recoverable has deasserted. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 407 May also be shown as 810706080a01ffff or 0x810706080a01ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0531 User Response No action; information only. PS1 12V OV Fault : PS1 12V UV Fault : PS1 12Vaux Fault : •...
  • Page 408 This message is for the use case when an implementation has detected a Processor Recovered - IERR Condition. May also be shown as 816f00070301ffff or 0x816f00070301ffff Severity Info Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID Lenovo System x3250 M6 Installation and Service Guide...
  • Page 409 CIM Information Prefix: PLAT ID: 0043 User Response No action; information only. • 816f0008-0a01ffff : [PowerSupplyElementName] has been removed from container [PhysicalPackageElementName]. (Power Supply 1) This message is for the use case when an implementation has detected a Power Supply has been removed.
  • Page 410 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4. Check the SAS cable. • 816f000d-0401ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 1) Lenovo System x3250 M6 Installation and Service Guide...
  • Page 411 This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0401ffff or 0x816f000d0401ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1.
  • Page 412 Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 413 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4. Check the SAS cable. • 816f000d-0405ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 5) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0405ffff or 0x816f000d0405ffff Severity Info...
  • Page 414 This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0410ffff or 0x816f000d0410ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3250 M6 Installation and Service Guide...
  • Page 415 CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4.
  • Page 416 May also be shown as 816f00212582ffff or 0x816f00212582ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0331 User Response No action; information only. One of PCI Error : Lenovo System x3250 M6 Installation and Service Guide...
  • Page 417 • 816f0021-3001ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName]. (PCI 1) This message is for the use case when an implementation has detected a Fault condition in a slot has been removed. May also be shown as 816f00213001ffff or 0x816f00213001ffff Severity Info Serviceable...
  • Page 418 • 816f0108-0a02ffff : [PowerSupplyElementName] has returned to OK status. (Power Supply 2) This message is for the use case when an implementation has detected a Power Supply return to normal operational status. May also be shown as 816f01080a02ffff or 0x816f01080a02ffff Severity Info Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 419 Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0087 User Response No action; information only. • 816f010c-2001ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
  • Page 420 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2004ffff or 0x816f010c2004ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 Lenovo System x3250 M6 Installation and Service Guide...
  • Page 421 User Response No action; information only. • 816f010c-2581ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All DIMMS) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2581ffff or 0x816f010c2581ffff Severity Info Serviceable...
  • Page 422 This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0403ffff or 0x816f010d0403ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive Lenovo System x3250 M6 Installation and Service Guide...
  • Page 423 SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0404ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 4) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0404ffff or 0x816f010d0404ffff Severity Info...
  • Page 424 • 816f010d-0410ffff : The Drive [StorageVolumeElementName] has been enabled. (Ext Drive) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0410ffff or 0x816f010d0410ffff Severity Info Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 425 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010f-2201ffff : The System [ComputerSystemElementName] has recovered from a firmware hang. (Firmware Error) This message is for the use case when an implementation has recovered from a System Firmware Hang. May also be shown as 816f010f2201ffff or 0x816f010f2201ffff Severity Info...
  • Page 426 May also be shown as 816f020d0400ffff or 0x816f020d0400ffff Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 427 • 816f020d-0401ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 1) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0401ffff or 0x816f020d0401ffff Severity Info Serviceable...
  • Page 428 [ComputerSystemElementName]. (Drive 5) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0405ffff or 0x816f020d0405ffff Severity Info Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 429 Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-0406ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 6) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
  • Page 430 This message is for the use case when an implementation has detected a Power Supply that has input that has returned to normal. May also be shown as 816f03080a01ffff or 0x816f03080a01ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Lenovo System x3250 M6 Installation and Service Guide...
  • Page 431 Prefix: PLAT ID: 0099 User Response No action; information only. • 816f0308-0a02ffff : [PowerSupplyElementName] has returned to a Normal Input State. (Power Supply 2) This message is for the use case when an implementation has detected a Power Supply that has input that has returned to normal.
  • Page 432 [MemoryElementName] has recovered. (DIMM 4) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2004ffff or 0x816f030c2004ffff Severity Info Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 433 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-2581ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. (All DIMMS) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2581ffff or 0x816f030c2581ffff Severity Info...
  • Page 434 • 816f030d-0403ffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 3) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0403ffff or 0x816f030d0403ffff Lenovo System x3250 M6 Installation and Service Guide...
  • Page 435 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0171 User Response No action; information only. • 816f030d-0404ffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 4) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0404ffff or 0x816f030d0404ffff Severity Info...
  • Page 436 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0171 User Response No action; information only. • 816f030d-0410ffff : Hot spare disabled for [ComputerSystemElementName]. (Ext Drive) Lenovo System x3250 M6 Installation and Service Guide...
  • Page 437 This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0410ffff or 0x816f030d0410ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0171 User Response...
  • Page 438 This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2003ffff or 0x816f040c2003ffff Severity Info Serviceable Automatically notify support Alert Category System - Other Lenovo System x3250 M6 Installation and Service Guide...
  • Page 439 SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. • 816f040c-2004ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 4) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2004ffff or 0x816f040c2004ffff Severity Info...
  • Page 440 Subsystem [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2001ffff or 0x816f050c2001ffff Lenovo System x3250 M6 Installation and Service Guide...
  • Page 441 Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. • 816f050c-2002ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed.
  • Page 442 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2581ffff or 0x816f050c2581ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory Lenovo System x3250 M6 Installation and Service Guide...
  • Page 443 SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. One of the DIMMs : • 816f050d-0400ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 0) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted.
  • Page 444 • 816f050d-0404ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 4) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0404ffff or 0x816f050d0404ffff Severity Lenovo System x3250 M6 Installation and Service Guide...
  • Page 445 Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0405ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 5) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted.
  • Page 446 May also be shown as 816f050d0410ffff or 0x816f050d0410ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response Lenovo System x3250 M6 Installation and Service Guide...
  • Page 447 No action; information only. • 816f0513-2582ffff : A PCI SERR on system [ComputerSystemElementName] has deasserted. (PCIs) This message is for the use case when an implementation has detected a PCI SERR deassertion. May also be shown as 816f05132582ffff or 0x816f05132582ffff Severity Info Serviceable...
  • Page 448 This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0402ffff or 0x816f060d0402ffff Severity Info Serviceable Automatically notify support Lenovo System x3250 M6 Installation and Service Guide...
  • Page 449 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0403ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 3) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
  • Page 450 No action; information only. • 816f060d-0407ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 7) This message is for the use case when an implementation has detected that a Failed Array has been Restored. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 451 May also be shown as 816f060d0407ffff or 0x816f060d0407ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0410ffff : Array in system [ComputerSystemElementName] has been restored. (Ext Drive) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
  • Page 452 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2003ffff or 0x816f070c2003ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory Lenovo System x3250 M6 Installation and Service Guide...
  • Page 453 SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. • 816f070c-2004ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 4) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted.
  • Page 454 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. • 816f070d-0402ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive Lenovo System x3250 M6 Installation and Service Guide...
  • Page 455 This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0402ffff or 0x816f070d0402ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response...
  • Page 456 • 816f070d-0406ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0406ffff or 0x816f070d0406ffff Severity Info Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 457 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. • 816f070d-0407ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive This message is for the use case when an implementation has detected that an Array Rebuild has Completed.
  • Page 458 May also be shown as 816f08132582ffff or 0x816f08132582ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0241 User Response No action; information only. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 459 • 816f0813-2584ffff : System [ComputerSystemElementName] has recovered from an Uncorrectable Bus Error. (CPUs) This message is for the use case when an implementation has detected a that a system has recovered from a Bus Uncorrectable Error. May also be shown as 816f08132584ffff or 0x816f08132584ffff Severity Info Serviceable...
  • Page 460 Throttled. (DIMM 4) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2004ffff or 0x816f090c2004ffff Severity Info Serviceable Automatically notify support Lenovo System x3250 M6 Installation and Service Guide...
  • Page 461 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. • 816f0a07-0301ffff : The Processor [ProcessorElementName] is no longer operating in a Degraded State. (CPU 1) This message is for the use case when an implementation has detected a Processor is no longer running in the Degraded state.
  • Page 462 May also be shown as 816f0a0c2003ffff or 0x816f0a0c2003ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 463 • 816f0a0c-2004ffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2004ffff or 0x816f0a0c2004ffff Severity Info Serviceable...
  • Page 464 Lenovo System x3250 M6 Installation and Service Guide...

  • Page 465: Appendix B. Uefi (Post) Error Codes

    The following is the list of the UEFI (POST) error codes and suggested actions to correct the detected problems. List of UEFI events This section lists all messages that can be sent from UEFI. • I.2018002: [I.2018002] [I.2018002] Severity: Info © Copyright Lenovo 2016, 2019...
  • Page 466 1. Update the backup UEFI image. 2. If error does not persist no additional recovery action is required. 3. If error persists, or boot is unsuccessful, replace the system board. • I.3818003: [I.3818003] Lenovo System x3250 M6 Installation and Service Guide...
  • Page 467 [I.3818003] Severity: Info User Response: Complete the following steps: 1. If system failed to boot successfully, DC cycle the system. 2. If system boots to F1 setup, update the UEFI image and reset bank to primary (if required). If the system boots without error, recovery is complete and no additional action is required.
  • Page 468 [S.3060007] Severity: Error User Response: Complete the following steps: 1. Check IBM support site for an applicable service bulletin or firmware update that applies to this error. 2. Update the UEFI image. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 469 3. Replace the system board. • S.3070007: [S.3070007] [S.3070007] Severity: Error User Response: Complete the following steps: 1. Check IBM support site for an applicable service bulletin or firmware update that applies to this error. 2. Update the UEFI image. 3.
  • Page 470 5. Reinstall node in chassis, power on node, then check logs for memory diagnostic codes. 6. If the problem remains, replace the processor. 7. If the problem remains, replace the system board. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 471 • S.58008: [S.58008] [S.58008] Severity: Error User Response: Complete the following steps: 1. You must AC-cycle the system to re-enable the affected DIMM connector or re-enable manually using the Setup utility. 2. If the compute node has been recently installed, serviced, moved, or upgraded, check to ensure that DIMMs are firmly seated and that no foreign material can be seen in the DIMM connector.
  • Page 472 4. Reset the IMM to default settings. 5. Reset UEFI to default settings. 6. Update IMM and UEFI firmware. 7. Replace the system board. • W.58001: [W.58001] [W.58001] Severity: Error User Response: Lenovo System x3250 M6 Installation and Service Guide...
  • Page 473 Complete the following steps: 1. If the compute node has recently been installed, moved, serviced, or upgraded, verify that the DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel. If either of these conditions is found, correct and retry with the same DIMM. (Note: The event Log might contain a recent 00580A4 event denoting detected change in DIMM population that could be related to this problem.) 2.
  • Page 474 Lenovo System x3250 M6 Installation and Service Guide...

  • Page 475: Appendix C. Dsa Diagnostic Test Results

    • 405-001-000 : BRCM:TestMIIRegisters Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 405-002-000 : BRCM:TestEEPROM Test Passed The test passed. Recoverable Severity © Copyright Lenovo 2016, 2019...
  • Page 476 Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 405-005-000 : BRCM:TestLoopbackMAC Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Lenovo System x3250 M6 Installation and Service Guide...
  • Page 477 Related links – Lenovo Support website – Latest level of DSA • 405-006-000 : BRCM:TestLoopbackPhysical Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 405-007-000 : BRCM:TestLEDs Test Passed The test passed.
  • Page 478 The internal memory test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 405-804-000 : BRCM:TestInterrupt Test Aborted The interrupt test was canceled. Recoverable Severity Lenovo System x3250 M6 Installation and Service Guide...
  • Page 479 Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 405-805-000 : BRCM:TestLoopbackMAC Test Aborted Loopback testing at the MAC layer was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links –...
  • Page 480 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA Lenovo System x3250 M6 Installation and Service Guide...
  • Page 481 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 405-903-000 : BRCM:TestInternalMemory Test Failed A failure was detected while testing internal memory.
  • Page 482 Related links – Lenovo Support website – Latest level of DSA • 405-906-000 : BRCM:TestLoopbackPhysical Test Failed A failure was detected during the loopback test at the physical layer. Recoverable Severity Error Serviceable Lenovo System x3250 M6 Installation and Service Guide...

  • Page 483: Dsa Brocade Test Results

    3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 405-907-000 : BRCM:TestLEDs Test Failed A failure was detected while verifying operation of the status LEDs.
  • Page 484 The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 218-003-000 : Brocade:PCILoopbackTest Passed The test passed. Recoverable Severity Event Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 485 Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 218-004-000 : Brocade:ExternalEthLoopbackTest Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA •...
  • Page 486 The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 218-803-000 : Brocade:PCILoopbackTest Aborted The test was canceled. Recoverable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 487 Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 218-804-000 : Brocade:ExternalEthLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website –...
  • Page 488 2. Rerun the test. 3. Verify whether the firmware is at proper level. 4. Rerun the test. 5. If the problem remains, contact your IBM technical-support representative. Related links – Lenovo Support website Lenovo System x3250 M6 Installation and Service Guide...
  • Page 489 2. Verify whether the firmware is at proper level. 3. Rerun the test. 4. If the problem remains, contact your IBM technical-support representative. Related links – Lenovo Support website – Latest level of DSA • 218-903-000 : Brocade:PCILoopbackTest Failed A failure was detected during the Loopback test.
  • Page 490 4. If the problem remains, contact your IBM technical-support representative. Related links – Lenovo Support website – Latest level of DSA • 218-906-000 : Brocade:InternalLoopbackTest Failed A failure was detected during the Loopback test. Recoverable Severity Error Serviceable Lenovo System x3250 M6 Installation and Service Guide...

  • Page 491: Dsa Checkpoint Panel Test Results

    3. Rerun the test. 4. If the problem remains, contact your IBM technical-support representative. Related links – Lenovo Support website – Latest level of DSA DSA checkpoint panel test results The following messages can result when you run the checkpoint panel test.

  • Page 492: Dsa Cpu Stress Test Results

    Test results for the DSA CPU stress test The following messages can result when you run the DSA CPU stress test. • 089-000-000 : CPU Stress Test Passed CPU Stress Test Passed. Recoverable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 493 Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 089-801-000 : CPU Stress Test Aborted CPU Stress Test Aborted. Internal Program Error. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 494 CPU Stress Test Aborted. User pressed Ctrl-C. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 089-901-000 : CPU Stress Test Failed CPU Stress Test Failed. Lenovo System x3250 M6 Installation and Service Guide...

  • Page 495: Dsa Emulex Adapter Test Results

    7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA DSA Emulex adapter test results The following messages can result when you run the Emulex adapter test.
  • Page 496 Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 516-801-000 : ELXUCNA: NIC PHY LoopBackTest Aborted Loopback testing at the physical layer was canceled. Recoverable Severity Warning Lenovo System x3250 M6 Installation and Service Guide...
  • Page 497 Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 516-802-000 : ELXUCNA: ELXUCNA: NIC LED(Beacon)Test Aborted Verification of status LEDs was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website –...

  • Page 498: Dsa Exa Port Ping Test Results

    The following messages can result when you run the EXA port ping test. Test results for the DSA EXA port ping test The following messages can result when you run the DSA EXA port ping test. • 401-000-000 : EXA Port Ping Test Passed Lenovo System x3250 M6 Installation and Service Guide...
  • Page 499 Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 401-801-000 : EXA Port Ping Test Aborted EXA Port Ping Test Aborted. Unable to get device base address. Recoverable Severity Warning...

  • Page 500: Dsa Hard Drive Test Results

    Test results for the DSA hard drive test The following messages can result when you run the DSA hard drive test. • 217-000-000 : HDD Test Passed HDD Stress Test Passed. Recoverable Severity Event Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 501 Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 217-800-000 : HDD Test Aborted HDD Test Aborted. The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.

  • Page 502: Dsa Intel Network Test Results

    Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 406-002-000 : IANet:FIFO Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Lenovo System x3250 M6 Installation and Service Guide...
  • Page 503 Related links – Lenovo Support website – Latest level of DSA • 406-003-000 : IANet:Interrupts Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 406-004-000 : IANet:Loopback Test Passed The test passed.
  • Page 504 Interrupt test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 406-804-000 : IANet:Loopback Test Aborted Loopback test was canceled. Recoverable Severity Lenovo System x3250 M6 Installation and Service Guide...
  • Page 505 Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 406-900-000 : IANet:Registers Test Failed A failure was detected during the Registers test. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 506 3. Check interrupt assignments in the PCI Hardware section of the DSA Diagnostic Log. If the ethernet device is sharing interrupts, if possible modify the interrupt assignments using F1 Setup to assign a unique interrupt to the device. 4. Rerun the test. Lenovo System x3250 M6 Installation and Service Guide...

  • Page 507: Dsa Lsi Hard Drive Test Results

    5. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 406-904-000 : IANet:Loopback Test Failed A failure was detected during the Loopback test.

  • Page 508: Dsa Mellanox Adapter Test Results

    The following messages can result when you run the Mellanox adapter test. Test results for the DSA Mellanox adapter test The following messages can result when you run the DSA Mellanox adapter test. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 509 • 408-000-000 : MLNX:MLNX_DiagnosticTestEthernetPort Test Passed Port Test Passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 408-001-000 : MLNX:MLNX_DiagnosticTestIBPort Test Passed Port Test Passed. Recoverable Severity Event Serviceable...
  • Page 510 2. If these condition was met but the test keeps failing the port's adapter might be faulty. 3. Try replacing the adapter and repeating the test. Lenovo System x3250 M6 Installation and Service Guide...

  • Page 511: Dsa Memory Isolation Test Results

    Related links – Lenovo Support website – Latest level of DSA DSA memory isolation test results The following messages can result when you run the memory isolation test. Test results for the DSA memory isolation test The following messages can result when you run the DSA memory isolation test.
  • Page 512 Related links – Lenovo Support website – Latest level of DSA • 201-811-000 : Standalone Memory Test Aborted Unable to Locate SMBIOS key "_SM_". Recoverable Severity Warning Serviceable Automatically notify support User Response Lenovo System x3250 M6 Installation and Service Guide...
  • Page 513 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-811-001 : Standalone Memory Test Aborted Unable to Locate SMBIOS key "_SM_".
  • Page 514 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 515 Related links – Lenovo Support website – Latest level of DSA • 201-812-001 : Standalone Memory Test Aborted Memory test is not supported for this system. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action.
  • Page 516 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-813-001 : Standalone Memory Test Aborted Chipset Error: Can not turn OFF ECC error reporting in CPU. Recoverable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 517 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-813-002 : Standalone Memory Test Aborted Chipset Error: Can not turn OFF ECC error reporting in CPU.
  • Page 518 – Lenovo Support website – Latest level of DSA • 201-814-001 : Standalone Memory Test Aborted Chipset Error: Can not disable Scubbing feature for CPU. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3250 M6 Installation and Service Guide...
  • Page 519 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-814-002 : Standalone Memory Test Aborted Chipset Error: Can not disable Scubbing feature for CPU.
  • Page 520 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 521 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-815-002 : Standalone Memory Test Aborted Program Error with Quick Memory Menu Option Selection. Recoverable Severity...
  • Page 522 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-816-002 : Standalone Memory Test Aborted Program Error with Full Memory Menu Option Selection. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 523 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-816-003 : Standalone Memory Test Aborted Program Error with Full Memory Menu Option Selection.
  • Page 524 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-818-002 : Standalone Memory Test Aborted Unable to Locate SMBIOS key "_SM_". Recoverable Severity Warning Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 525 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-818-003 : Standalone Memory Test Aborted Unable to Locate SMBIOS key "_SM_".
  • Page 526 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 527 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-819-003 : Standalone Memory Test Aborted The start-end address ranges in the restricted area of the memory.
  • Page 528 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-820-003 : Standalone Memory Test Aborted Lenovo System x3250 M6 Installation and Service Guide...
  • Page 529 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-821-000 : Standalone Memory Test Aborted Variable range MTRR registers are larger than fixed range MTRR registers.
  • Page 530 Related links – Lenovo Support website – Latest level of DSA • 201-821-003 : Standalone Memory Test Aborted Variable range MTRR registers are larger than fixed range MTRR registers. Recoverable Severity Warning Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 531 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-822-000 : Standalone Memory Test Aborted Invalid MTRR service request.
  • Page 532 Invalid MTRR service request. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 533 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-824-000 : Standalone Memory Test Aborted Node Interleave feature must be OFF. Go to Setup and disable Node Interleave option and then re-run the test.
  • Page 534 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 535 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-826-000 : Standalone Memory Test Aborted BIOS: Memory Controller has been disabled. Go to Setup and Enable Memory Controller.
  • Page 536 Related links – Lenovo Support website – Latest level of DSA • 201-827-000 : Standalone Memory Test Aborted BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 537 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-827-001 : Standalone Memory Test Aborted BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation.
  • Page 538 Related links – Lenovo Support website – Latest level of DSA • 201-844-000 : Standalone Memory Test Aborted Chipset Error: Problem in masking MSR machine check control MASK registers. Recoverable Severity Warning Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 539 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-844-001 : Standalone Memory Test Aborted Chipset Error: Problem in masking MSR machine check control MASK registers.
  • Page 540 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 541 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-845-001 : Standalone Memory Test Aborted Chipset Error: Problem clearing MSR machine check control registers.
  • Page 542 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-859-001 : Standalone Memory Test Aborted Lenovo System x3250 M6 Installation and Service Guide...
  • Page 543 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-859-002 : Standalone Memory Test Aborted INVALID XSECSRAT type.
  • Page 544 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-860-001 : Standalone Memory Test Aborted No OEM0 type 1 found. Recoverable Severity Warning Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 545 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-860-002 : Standalone Memory Test Aborted No OEM0 type 1 found.
  • Page 546 No SRAT type 1 found. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 547 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-861-002 : Standalone Memory Test Aborted No SRAT type 1 found.
  • Page 548 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website Lenovo System x3250 M6 Installation and Service Guide...
  • Page 549 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-862-003 : Standalone Memory Test Aborted No OEM1 structure found.
  • Page 550 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-863-002 : Standalone Memory Test Aborted No IBMERROR key in OEM1 structure. Recoverable Severity Lenovo System x3250 M6 Installation and Service Guide...
  • Page 551 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-863-003 : Standalone Memory Test Aborted No IBMERROR key in OEM1 structure.
  • Page 552 Related links – Lenovo Support website – Latest level of DSA • 201-864-002 : Standalone Memory Test Aborted No GAS located in OEM1. Recoverable Severity Warning Serviceable Automatically notify support User Response Lenovo System x3250 M6 Installation and Service Guide...
  • Page 553 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-864-003 : Standalone Memory Test Aborted No GAS located in OEM1.
  • Page 554 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 555 Related links – Lenovo Support website – Latest level of DSA • 201-865-003 : Standalone Memory Test Aborted No XSECSRAT key in OEM0 structure. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action.
  • Page 556 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-866-003 : Standalone Memory Test Aborted EFI-SAL Invalid parameter from GetMemoryMap function. Recoverable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 557 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-867-000 : Standalone Memory Test Aborted EFI/SAL: Buffer not allocated.
  • Page 558 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-867-003 : Standalone Memory Test Aborted EFI/SAL: Buffer not allocated. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3250 M6 Installation and Service Guide...
  • Page 559 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-868-000 : Standalone Memory Test Aborted EFI/SAL: Buffer allocated in GetMemoryMap too small.
  • Page 560 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 561 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-869-000 : Standalone Memory Test Aborted EFI/SAL Invalid parameter from GetMemoryMap function. Recoverable Severity Warning Serviceable...
  • Page 562 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-870-000 : Standalone Memory Test Aborted CPU Doamin in ACPI not valid. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 563 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-870-001 : Standalone Memory Test Aborted CPU Doamin in ACPI not valid.
  • Page 564 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-871-000 : Standalone Memory Test Aborted Data Mis-compare encountered. Recoverable Severity Warning Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 565 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-871-001 : Standalone Memory Test Aborted Data Mis-compare encountered.
  • Page 566 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 567 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-877-001 : Standalone Memory Test Aborted BIOS: Sparing in Extended PCI reg. must be OFF. Go to setup and disable sparing.
  • Page 568 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-878-001 : Standalone Memory Test Aborted Lenovo System x3250 M6 Installation and Service Guide...
  • Page 569 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-878-002 : Standalone Memory Test Aborted Sparing feature must be turned OFF. Go to setup and turn the sparing feature OFF.
  • Page 570 Lenovo Support website – Latest level of DSA • 201-885-001 : Standalone Memory Test Aborted Processor does not support MTRR register manipulation. Can not write to memory without cache. Recoverable Severity Warning Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 571 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-885-002 : Standalone Memory Test Aborted Processor does not support MTRR register manipulation. Can not write to memory without cache.
  • Page 572 Memory Upper limit is less than 16 Mbytes. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 573 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-886-002 : Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes.
  • Page 574 • 201-899-002 : Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 201-899-003 : Standalone Memory Test Aborted Lenovo System x3250 M6 Installation and Service Guide...
  • Page 575 Memory Diagnostics Test Aborted by user. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 201-901-000 : Standalone Memory Test Failed Memory Diagnostics Test Failed. Recoverable Severity Error Serviceable Automatically notify support...
  • Page 576 7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 201-901-003 : Standalone Memory Test Failed Memory Diagnostics Test Failed. Lenovo System x3250 M6 Installation and Service Guide...

  • Page 577: Dsa Memory Stress Test Results

    7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA DSA memory stress test results The following messages can result when you run the memory stress test.
  • Page 578 Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 202-803-000 : MemStr Test Aborted User pressed Ctrl-C. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3250 M6 Installation and Service Guide...
  • Page 579 Related links – Lenovo Support website – Latest level of DSA • 202-901-000 : MemStr Test Failed Test Failed. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Execute the standard DSA memory diagnostics to validate all memory.

  • Page 580: Dsa Nvidia Gpu Test Results

    • 409-003-000 : Nvidia::DiagnosticServiceProvider::Bandwidth Test Passed Nvidia GPU Bandwidth test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 409-004-000 : Nvidia::DiagnosticServiceProvider::Query Test Passed Lenovo System x3250 M6 Installation and Service Guide...
  • Page 581 Nvidia GPU Query test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 409-005-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Passed Nvidia GPU Matrix test passed. Recoverable Severity Event Serviceable Automatically notify support Related links –...
  • Page 582 Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 409-805-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Aborted Nvidia GPU Matrix test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3250 M6 Installation and Service Guide...
  • Page 583 Related links – Lenovo Support website – Latest level of DSA • 409-806-000 : Nvidia::DiagnosticServiceProvider::Binomial Test Aborted Nvidia GPU Binomial test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA •...
  • Page 584 5. If the problem remains, contact your IBM technical-support representative. Related links – Lenovo Support website – Latest level of DSA • 409-905-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Failed Nvidia GPU Matrix Test Failed. Recoverable Lenovo System x3250 M6 Installation and Service Guide...

  • Page 585: Dsa Optical Drive Test Results

    4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of system issues can cause diagnostic failure. 5. If the problem remains, contact your IBM technical-support representative. Related links – Lenovo Support website – Latest level of DSA • 409-906-000 : Nvidia::DiagnosticServiceProvider::Binomial Test Failed Nvidia GPU Binomial Test Failed.

  • Page 586: Test Results For The Dsa Optical Drive Test

    6. Run the test again. Related links – Lenovo Support website – Latest level of DSA • 215-802-000 : Optical Drive Test Aborted Optical Drive Test Aborted. A read error was encountered. Recoverable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 587 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 215-803-000 : Optical Drive Test Failed Optical Drive Test Failed. Disk may be in use by the operating system.
  • Page 588 Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 215-902-000 : Optical Drive Test Failed Optical Drive Test Failed. Read miscompare. Recoverable Severity Lenovo System x3250 M6 Installation and Service Guide...
  • Page 589 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 215-903-000 : Optical Drive Test Aborted Optical Drive Test Aborted. Could not access the device.

  • Page 590: Dsa System Management Test Results

    2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-802-001 : IMM I2C Test Aborted Test cannot be completed for unknown reason. Recoverable Severity Warning Lenovo System x3250 M6 Installation and Service Guide...
  • Page 591 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-803-001 : IMM I2C Test Aborted Node Busy.
  • Page 592 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-807-001 : IMM I2C Test Aborted Out of space. Recoverable Severity Warning Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 593 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-808-001 : IMM I2C Test Aborted Reservation Canceled or Invalid Reservation ID.
  • Page 594 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-812-001 : IMM I2C Test Aborted Parameter out of range. Recoverable Severity Warning Serviceable Lenovo System x3250 M6 Installation and Service Guide...
  • Page 595 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-813-001 : IMM I2C Test Aborted Cannot return number of requested data bytes.
  • Page 596 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-817-001 : IMM I2C Test Aborted Command response could not be provided. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3250 M6 Installation and Service Guide...
  • Page 597 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-818-001 : IMM I2C Test Aborted Cannot execute duplicated request.
  • Page 598 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-822-001 : IMM I2C Test Aborted Destination unavailable. Recoverable Severity Warning Serviceable Automatically notify support User Response Lenovo System x3250 M6 Installation and Service Guide...
  • Page 599 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-823-001 : IMM I2C Test Aborted Cannot execute command.
  • Page 600 Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 166-903-001 : IMM I2C Test Failed IMM Indicates failure in Clock bus (BUS 2). Recoverable Severity Error Lenovo System x3250 M6 Installation and Service Guide...
  • Page 601 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 166-904-001 : IMM I2C Test Failed IMM Indicates failure in LED bus (BUS 3).
  • Page 602 IMM Indicates failure in Optional Mezz Card bus (BUS 6). Recoverable Severity Error Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: Lenovo System x3250 M6 Installation and Service Guide...

  • Page 603: Dsa Tape Drive Test Results

    4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 166-908-001 : IMM I2C Test Failed IMM Indicates failure in the DASD bus (BUS 7).
  • Page 604 Complete the following steps: 1. Clean the tape drive using the appropriate cleaning media and install new media. 2. Run the test again. 3. Make sure that the drive firmware is at the latest level. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 605 5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 264-903-000 : Tape Test Failed Tape Test Failed. Media is not detected.
  • Page 606 Lenovo Support website – Latest level of DSA • 264-906-000 : Tape Test Failed Tape Test Failed. Unrecognized error. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: Lenovo System x3250 M6 Installation and Service Guide...
  • Page 607 9. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 264-907-000 : Tape Test Failed An error was found in the block address somewhere.
  • Page 608 Related links – Lenovo Support website – Latest level of DSA Lenovo System x3250 M6 Installation and Service Guide...

  • Page 609: Appendix D. Getting Help And Technical Assistance

    Before you call, make sure that you have taken these steps to try to solve the problem yourself. If you believe that you require warranty service for your Lenovo product, the service technicians will be able to assist you more efficiently if you prepare before you call.

  • Page 610: Using The Documentation

    • Secure upload with the system serial number: https://www.ecurep.ibm.com/ app/upload_hw Creating a personalized support web page You can create a personalized support web page by identifying Lenovo products that are of interest to you. Lenovo System x3250 M6 Installation and Service Guide...

  • Page 611: Software Service And Support

    IBM is Lenovo's preferred service provider for the System x, Flex System and NeXtScale System products. You can receive hardware service through your Lenovo reseller or from IBM. To locate a reseller authorized by Lenovo to provide warranty service, go to and click Business Partner http://www.ibm.com/partnerworld...
  • Page 612 Lenovo System x3250 M6 Installation and Service Guide...

  • Page 613: Appendix E. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 614 Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/...
  • Page 615 If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the device, Lenovo may condition provision of repair or replacement of devices or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.
  • Page 616 Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment.
  • Page 617 Verträglichkeit von Geräten), bzw. der EMV EU Richtlinie 2014/30/EU, für Geräte der Klasse A. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.
  • Page 618 Korea Communications Commission (KCC) statement This is electromagnetic wave compatibility equipment for business (Type A). Sellers and users need to pay attention to it. This is for any areas other than home. Lenovo System x3250 M6 Installation and Service Guide...
  • Page 619 Russia Electromagnetic Interference (EMI) Class A statement People's Republic of China Class A electronic emission statement Taiwan Class A compliance statement Appendix E. Notices...
  • Page 620 Taiwan BSMI RoHS declaration Lenovo System x3250 M6 Installation and Service Guide...
  • Page 621 RAID cable routing operating temperature enhancement kit operator information panel danger notices optical data collection power dc power LED © Copyright Lenovo 2016, 2019...
  • Page 622 Germany Class A statement memory grease, thermal monitor guidelines mouse servicing electrical equipment network connection system reliability operating system boot trained service technicians optical drive optional devices power Lenovo System x3250 M6 Installation and Service Guide...
  • Page 623 Integrated Management Module 2.1 (IMM2.1) remove using hot-swap power supply, install integrated management module II how to send DSA data to Lenovo event log 54–55 humidity programs hypervisor flash device intermittent problems problems...
  • Page 624 8, 54–55 Ethernet controller operator information panel general cable routing hard disk drive controls and LEDs hypervisor flash device LEDs 18, 51 intermittent operator information panel cable routing keyboard Lenovo System x3250 M6 Installation and Service Guide...
  • Page 625 ServeRAID SAS/SATA controller, redundant power supply model operating temperature enhancement kit cable cable routing operator information panel ServeRAID support optical drive ServerGuide PCI riser card Setup and Installation CD PCI riser-card assembly ServerGuide CD © Copyright Lenovo 2016, 2019...
  • Page 626 PCI riser-card assembly, install thermal grease Tier 1 CRUs, install Tier 2 CRUs, replacement tools, call home x3250 tools, diagnostic introduction TPM switch block description Lenovo System x3250 M6 Installation and Service Guide...

This manual is also suitable for:

System x3250 m63943

Table of Contents